Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview This comprehensive course on Logistics Management Training: From Beginner to Advanced will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Logistics Management Training: From Beginner to Advanced comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Logistics Management Training: From Beginner to Advanced. It is available to all students, of all academic backgrounds. Requirements Our Logistics Management Training: From Beginner to Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 75 lectures • 10:48:00 total length •Value Chain Model: 00:06:00 •Logistics Function In An Organisation: 00:09:00 •Logistics and Logistics Functions: 00:09:00 •General Information In Logistics: 00:12:00 •Logistics Functions Explanation: 00:09:00 •Logistic Functions Explanation Continues: 00:09:00 •General Introduction Of Logistics: 00:13:00 •How Logistics Can Be Applied To Business: 00:03:00 •Business EXCELLENCE Through Logistics Management: 00:08:00 •Role Of Outsourcing: 00:07:00 •Logistics Management For Business Excellence: 00:10:00 •Understanding Transportation Strategy: 00:12:00 •Objectives of Transportation: 00:02:00 •Transportation Functionality: 00:07:00 •Factors Influencing Transportation Cos: 00:11:00 •Containerization and Its Role: 00:06:00 •Understanding Role Of Inventory: 00:09:00 •Inventory Functions: 00:05:00 •Cost of Inventory: 00:06:00 •Other Types Of Inventory: 00:11:00 •Basics Of Inventory Management: 00:12:00 •Basics Of Inventory Management Continues: 00:08:00 •KANBAN: 00:02:00 •Inventory Policy Guidelines: 00:05:00 •Warehouse Management Introduction: 00:04:00 •Warehouse And Its Design: 00:05:00 •Warehouse And Its Design Continues: 00:08:00 •Warehouse Operating Principle: 00:05:00 •Strategic Decisions In Warehousing: 00:10:00 •Warehousing Strategies: 00:09:00 •Warehousing Performance Measures: 00:11:00 •Logistics Information System Introduction: 00:04:00 •Need For Logistics Information System: 00:03:00 •Information Functionality: 00:04:00 •Evaluating Logistics Information System: 00:06:00 •Application of Logistics Information System: 00:10:00 •Designing of Logistics Information System: 00:08:00 •Designing of Logistics Information System Continues: 00:07:00 •Benefits of Logistics Outsourcing: 00:18:00 •Types of Logistics Providers: 00:07:00 •Outsourcing Value Proposition: 00:07:00 •Outsourcing Management Selection Criteria: 00:07:00 •Contract Terms and Conditions: 00:04:00 •Material Handling Part 1: 00:07:00 •Material Handling Part 1 Continued: 00:08:00 •Material Handling Part 2: 00:09:00 •Material Handling Part 2 Continued: 00:05:00 •Material Storage Principles: 00:03:00 •Material Storage Methods: 00:10:00 •Material Storage System Unit Load Storage: 00:11:00 •Design of Storage system: 00:09:00 •Storage System Design Continued: 00:05:00 •Scope and Objectives Of Reverse Logistics: 00:15:00 •Design Considerations: 00:13:00 •Automatic Identification Technology: 00:15:00 •EDI standards Application and Benefits: 00:04:00 •Automated Material Handling System: 00:14:00 •Satellite Tracking ERPDRP and AITS: 00:15:00 •Objectives of E-commerce: 00:05:00 •Classes of E-commerce Applications: 00:10:00 •E-logistics In E-commerce: 00:11:00 •E-Logistics Structure and Operations: 00:04:00 •Logistics Performance Measures and Controls: 00:08:00 •Logistics Performance Measures and Controls Continued: 00:14:00 •Characteristics Of A Successful Logistical Organization: 00:14:00 •Evolution Of Logistics And Organization: 00:06:00 •Learning Approaches To Logistical Organization: 00:11:00 •Drivers Of Logistical Organization: 00:09:00 •Drivers Of Logistical Organization Continued: 00:09:00 •Scope and Scale of Global Logi: 00:10:00 •Operational Factors and Challenges in Global Logistics: 00:16:00 •CrossBorder Goods Movement: 00:12:00 •Logistics Competitive Framework: 00:16:00 •Logistics strategies Across The Product Life Cycle: 00:17:00 •Conclusion: 00:05:00
Are you ready to delve into the world of economics and understand the forces that shape our society? Our Economics Level 3 Studies course is designed to provide you with a comprehensive understanding of economic principles, theories, and real-world applications. Whether you're aiming for a career in finance, business, or public policy, this course will equip you with the knowledge and skills you need to succeed. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Economics Level 3 course, learners will explore the basics of economics, understanding how markets work and how prices are set. They will learn about supply and demand, and how different factors can affect prices. The course covers production costs and the differences between various market structures, such as perfect competition and monopoly. Students will study key economic indicators like GDP, unemployment, and inflation, and how these measures affect the economy. Additionally, the course addresses income distribution, poverty, and market failures. Learners will delve into fiscal policies, the role of money and banking, and the workings of the financial system. Finally, the course explores international finance, helping students understand global economic interactions. Overall, the course aims to provide a comprehensive understanding of how economic principles and policies shape the world around us. Course Curriculum Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Elasticity Module 05: Production and Costs Module 06: Market Structure Perfect Competition vs Monopoly Module 07: Measuring GDP and Economic Growth Module 08: Unemployment Module 09: Inflation Module 10: Prices Module 11: Income Distribution and Poverty Module 12: Market Failures Module 13: Fiscal Policy Module 14: Money, Banking and the Financial System Module 15: International Finance Learning Outcomes: Understand basic principles and theories introduced in Economics Level 3 Studies. Analyse the market system using the Circular Flow Model. Evaluate the effects of supply, demand, and prices on markets. Assess elasticity's impact on consumer and producer behaviour. Compare costs in different production stages and market structures. Examine GDP, economic growth, unemployment, and inflation measures. Investigate fiscal policy and the role of money and banking. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students interested in economic theory and applications. Individuals aiming to understand market dynamics. Learners curious about economic growth and policy. People wanting insight into financial systems. Those exploring income distribution and poverty issues. Career path Economic Analyst Financial Advisor Market Researcher Policy Analyst Banking Consultant International Trade Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview Enrol in our Maths Teacher Complete Training Diploma today and build the necessary skills, knowledge and experience to transform your career. The Maths Teacher Complete Training Diploma could enhance your continuing professional development thus propelling you more towards your dream job. This Maths Teacher Complete Training Diploma could be your key, if you are interested in a long term career in the field of Maths Teacher Complete Training Diploma. This Maths Teacher Complete Training Diploma course consists of a number of easy to digest, in-depth modules which are designed to provide you with detailed knowledge on Maths Teacher Complete Training Diploma. This Maths Teacher Complete Training Diploma aims to accompany you through your journey to help you become a master of Maths Teacher Complete Training Diploma. Learn through a mixture of interactive lessons and online study materials. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Maths Teacher Complete Training Diploma. It is available to all students, of all academic backgrounds. Requirements Our Maths Teacher Complete Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 68 lectures • 07:36:00 total length •Lecture 1 Introduction: 00:02:00 •Lecture 2 Multiplying any digit number by 11, 22, and 33: 00:09:00 •Lecture 3 Integers and ordering of integers: 00:06:00 •Lecture 4 Addition and Subtractions of Integers: 00:07:00 •Lecture 5 Operations on Integers: 00:04:00 •Lecture 6 Multiplication and Division of Integers: 00:04:00 •Lecture 7 Powers of Integers (Exponents): 00:04:00 •Lecture 8 Complete knowledge about factors and multiples: 00:06:00 •Lecture 9 Divisibility tests for 2,3,4,5,6: 00:07:00 •Lecture 10 Divisibility rules 7,8,9,10,11: 00:06:00 •Lecture 11 Prime Factorization: 00:06:00 •Lecture 12 Highest Common Factor HCF: 00:10:00 •Lecture 13 Least Common Multiple LCM: 00:16:00 •Lecture 14 Relation between LCM and HCF: 00:04:00 •Lecture 15 Classification of Fractions: 00:04:00 •Lecture 16 Convert mixed to improper and improper to mixed fractions: 00:03:00 •Lecture 17 Equivalent Fractions: 00:04:00 •Lecture 18 Comparing Fractions after converting to like fractions: 00:09:00 •Lecture 19 Reducing a fraction to lowest term: 00:04:00 •Lecture 20 Addition and subtraction OF fractions: 00:08:00 •Lecture 21 Multiplication and division of fractions: 00:11:00 •Lecture 22 Word problems on fractions: 00:16:00 •Lecture 23 BODMAS and rules to remove brackets: 00:03:00 •Lecture 24 Simplify expressions using BODMAS rules: 00:05:00 •Lecture 25 Simplify expressions involving fractions using BODMAS: 00:07:00 •Lecture 26 Decimal numbers in relation to fractions: 00:08:00 •Lecture 27 Like and unlike Decimals: 00:05:00 •Lecture 28 Ordering of Decimal numbers: 00:10:00 •Lecture 29 Addition and subtraction of Decimal: 00:07:00 •Lecture 30 Multiplication of Decimal: 00:03:00 •Lecture 31 Division of Decimal: 00:05:00 •Lecture 32 Rational number: 00:02:00 •Lecture 33 Representation of Rational Numbers on Number line: 00:04:00 •Lecture 34 Determining which fraction is terminating or non terminating: 00:05:00 •Lecture 35 shortcut method of writing decimal expansion of fraction to decimal: 00:08:00 •Lecture 36 Rounding to whole number: 00:06:00 •Lecture 37 Rounding to required number of decimals (1 d.p. ): 00:05:00 •Lecture 38 rounding to significant digits: 00:07:00 •Lecture 39 Practice question on three methods of approximation: 00:05:00 •Lecture 40 Estimation: 00:05:00 •Lecture 41 Scientific Notation: 00:07:00 •Lecture 42 Operation on numbers when they are in scientific notation: 00:06:00 •Lecture 43 Percentage to fraction and fraction to percentage: 00:06:00 •Lecture 44 Percentage of a quantity and conversation to decimal: 00:06:00 •Lecture 45 Expressing one quantity as percentage of another quantity: 00:06:00 •Lecture 46 Finding increase decrease percent: 00:05:00 •Lecture 47 Uses of percentages-Word Problems: 00:09:00 •Lecture 48 Ratio- How to express as simple ratio: 00:09:00 •Lecture 49 How to compare Ratios: 00:04:00 •Lecture 50 Word problems on finding ratios: 00:07:00 •Lecture 51To divide a given quantity into a given Ratio: 00:11:00 •Lecture 52 Proportion: 00:04:00 •Lecture 53 Practice problems on Proportion: 00:06:00 •Lecture 54 Continued proportion: 00:06:00 •Lecture 55 Direct Variation ( or proportion): 00:04:00 •Lecture 56 Problems based on Direct proportion: 00:10:00 •Lecture 57 Inverse Variation ( or proportion): 00:10:00 •Lecture 58 Multiple Ratios: 00:10:00 •Lecture 59 Basics - Profit and Loss: 00:04:00 •Lecture 60 More practice problems on Profit & Loss: 00:06:00 •Lecture 61 Selling price formula and Problems: 00:04:00 •Lecture 62 Cost price formula and Problems: 00:03:00 •Lecture 63 Higher problems on Profit and Loss: 00:08:00 •Lecture 64 Basics - Discount.mp4: 00:05:00 •Lecture 65 Practice problems on Discount: 00:04:00 •Lecture 66 Tax: 00:06:00 •Mock Exam - Maths Teacher Complete Training Diploma: 00:20:00 •Final Exam - Maths Teacher Complete Training Diploma: 00:20:00
Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD Certified Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Mastering B2B Sales and Marketing is essential in today's competitive business landscape. This course offers comprehensive insights into sales and marketing strategies tailored for the B2B sector. Understanding the B2B buyer, creating effective marketing strategies, and aligning sales and marketing efforts are critical skills that can elevate your professional career. In the UK, proficiency in B2B sales and marketing can open doors to numerous job opportunities, with salaries ranging from £30,000 to £70,000 annually depending on experience and expertise. Learning these skills not only enhances your ability to generate leads and manage sales teams but also positions you for success in an industry that is expanding steadily. The B2B sales and marketing sector has seen a growth of approximately 4.6% annually, reflecting its increasing importance. This Mastering B2B Sales and Marketing course equips you with the necessary tools to excel, whether you aim to improve your company's sales performance or seek to advance your career. Enrolling in this program means you will be well-prepared to tackle the challenges of modern B2B sales and marketing, ensuring you stay ahead in a rapidly evolving field. Key Features This Mastering B2B Sales and Marketing Course Includes: This B2B Sales and Marketing Course is CPD QS Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Mastering B2B Sales and Marketing Course: Module 01: Introduction to B2B Sales and Marketing Module 02: Understanding the B2B Buyer Module 03: Creating a B2B Marketing Strategy Module 04: Sales and Marketing Alignment Module 05: Building a B2B Sales Team Module 06: B2B Lead Generation Module 07: B2B Sales Techniques Module 08: B2B Sales Management Module 09: Customer Relationship Management Module 10: Global B2B Sales and Marketing Learning Outcomes Mastering B2B Sales and Marketing Course: Craft compelling B2B marketing strategies for enhanced business growth. Establish seamless alignment between sales and marketing functions. Develop and lead a high-performing B2B sales team effectively. Implement advanced B2B lead generation techniques for strategic outreach. Master persuasive B2B sales techniques to secure impactful deals. Navigate global B2B sales landscapes, expanding market reach strategically. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mastering B2B Sales and Marketing course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering B2B Sales and Marketing. Moreover, this course is ideal for: Marketing professionals seeking B2B expertise. Sales professionals aiming to excel in B2B environments. Business owners looking to refine B2B marketing strategies. Aspiring B2B sales leaders keen on team development. Individuals aiming to enhance global B2B sales knowledge. Requirements There are no requirements needed to enrol into this Mastering B2B Sales and Marketing course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering B2B Sales and Marketing course. Career path After finishing this Mastering B2B Sales and Marketing course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering B2B Sales and Marketing are: B2B Sales Manager - £40K to 70K/year. Marketing Strategist - £35K to 60K/year. Sales Team Leader - £30K to 50K/year. CRM Specialist - £35K to 55K/year. Global Sales Coordinator - £40K to 65K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Animal Physiotherapy is a crucial course in today's modern world, addressing the therapeutic needs of our furry companions. Understanding the fundamentals through modules like Exploring Veterinary Physiotherapy Fundamentals and Animal Anatomy and Physiology Insights equips practitioners with essential knowledge. The Animal Physiotherapy course delves into evaluating pets for physiotherapeutic interventions and employing various techniques and modalities in Animal Physiotherapy. Crafting tailored rehabilitation programs and exercise regimens are emphasized to aid animals in their recovery journey. Specialized domains within the field are explored, enhancing the skill set of aspiring veterinary physiotherapists. Upon completion, job opportunities in the UK abound, with a growing demand for skilled professionals in the field. Salaries for veterinary physiotherapists range from £20,000 to £40,000 annually, reflecting the significance of this profession. Advantages of this Animal Physiotherapy course include the ability to cater to an increasing need within the sector, with a projected growth rate of 10% annually, ensuring a promising career path for graduates. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Exploring Veterinary Physiotherapy Fundamentals Module 02: Animal Anatomy and Physiology Insights Module 03: Evaluation of Pets for Physiotherapeutic Interventions Module 04: Techniques and Modalities in Animal Physiotherapy Module 05: Crafting Rehabilitation Programs and Animal Exercise Regimens Module 06: Specialized Domains within Veterinary Physiotherapeutic Practice Module 07: Advanced Therapeutic Approaches and Modalities Module 08: A Comprehensive Holistic Perspective on Veterinary Physiotherapy Module 09: Pathways to Becoming a Veterinary Physiotherapist in the UK Learning Outcomes: Master foundational principles in veterinary physiotherapy for comprehensive animal care. Gain profound insights into animal anatomy and physiology crucial for effective interventions. Evaluate pets with precision, forming the basis for targeted physiotherapeutic strategies. Acquire proficiency in diverse techniques and modalities within the animal physiotherapy realm. Develop expertise in crafting tailored rehabilitation programs and effective animal exercise regimens. Explore specialized domains, honing advanced approaches for veterinary physiotherapeutic practice. Accreditation All of our courses are fully accredited, including this Animal Physiotherapy Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Animal Physiotherapy. Certification Once you've successfully completed your Animal Physiotherapy Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Animal Physiotherapy Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animal Physiotherapy Course can be taken by anyone who wants to understand more about the topic. With the aid of this Animal Physiotherapy course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Animal Physiotherapy Course is ideal for: Aspiring veterinary professionals seeking specialized animal physiotherapy knowledge. Animal enthusiasts aiming to contribute to pet well-being through physiotherapeutic interventions. Veterinary nurses looking to enhance their skills in animal care and rehabilitation. Individuals passionate about promoting animal health and improving their quality of life. Pet owners interested in gaining insights into physiotherapeutic practices for their animals. Requirements Learners do not require any prior qualifications to enrol on this Animal Physiotherapy Course. You just need to have an interest in Animal Physiotherapy Course. Career path After completing this Animal Physiotherapy Course you will have a variety of careers to choose from. The following job sectors of Animal Physiotherapy Course are: Animal Physiotherapist - £24K to £45K/year Veterinary Rehabilitation - £28K to £50K/year Animal Physical Therapist - £26K to £42K/year Canine Rehabilitation - £25K to £48K/year Equine Physiotherapy Practitioner - £30K to £55K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00
Overview This comprehensive course on Business Strategy Consulting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy Consulting comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy Consulting. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy Consulting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 17 sections • 88 lectures • 07:09:00 total length •Welcome to this Mini MBA Business Strategy Consulting Course: 00:03:00 •Mini MBA Business Strategy - Executive Summary - What you will learn: 00:10:00 •What is Business Strategy?: 00:05:00 •Business Vision and the Mission Statement: 00:04:00 •The Strategy Hierarchy within a Firm: 00:06:00 •Introduction to Business Strategy Design: 00:02:00 •Business Model Design with the Business Model Canvas: 00:13:00 •Business Model Canvas Template: 00:01:00 •Lafley & Martin's Five Step Strategy Model: 00:05:00 •Hambrick & Frederickson's Strategy Diamond: 00:06:00 •Understanding Life Cycles: 00:02:00 •The Industry Life Cycle: 00:07:00 •The Business Life Cycle: 00:06:00 •The Product Life Cycle: 00:05:00 •The Corporate Funding Life Cycle: 00:04:00 •External Analysis Using Broad Factors: 00:02:00 •PEST Analysis: 00:08:00 •PESTEL Analysis: 00:05:00 •PESTEL Analysis Template: 00:01:00 •CASE STUDY EXERCISE: PESTEL Analysis of Starbucks: 00:02:00 •CASE STUDY SOLUTION: PESTEL Analysis of Starbucks: 00:07:00 •CASE STUDY EXERCISE: PESTEL Analysis of the Global Aviation Industry: 00:07:00 •CASE STUDY SOLUTION: PESTEL Analysis of the Global Aviation Industry: 00:02:00 •Strategic Options from Internal and External Analysis: 00:16:00 •SWOT Analysis: 00:05:00 •Conducting A SWOT Analysis: 00:04:00 •SWOT Analysis Template: 00:02:00 •TOWS Matrix Analysis: 00:05:00 •TOWS Analysis Template: 00:14:00 •SOAR: 00:04:00 •SOAR Analysis Template: 00:01:00 •CASE STUDY EXERCISE: SWOT Analysis - Amazon: 00:02:00 •CASE STUDY SOLUTION: SWOT ANALYSIS - Amazon: 00:09:00 •Michael Porter and Business Strategy Analysis: 00:02:00 •Industry Analysis and Introducing Michael Porter: 00:10:00 •Competitive Forces Model - Porter's Five Forces: 00:12:00 •Full List of Porter's Five Forces Factors: 00:02:00 •Michael Porter's Five Forces Template: 00:01:00 •CASE STUDY EXERCISE PORTERS FIVE FORCES Global Aviation Industry: 00:02:00 •CASE STUDY SOLUTION: Porter's Five Forces - Global Airline Industry: 00:15:00 •Generic Strategies and Industry Forces: 00:10:00 •Michael Porter's Value Chain Analysis: 00:07:00 •Value Chain Analysis Template: 00:02:00 •Boston Consulting Group (BCG) Matrix: 00:07:00 •BCG Matrix and the Life Cycle: 00:03:00 •BCG Matrix Advantages and Disadvantages: 00:03:00 •Adapting the BCG Matrix: 00:05:00 •Boston Consulting Group (BCG) Matrix Template: 00:03:00 •CASE STUDY EXERCISE: BCG Matrix - Facebook: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Facebook: 00:04:00 •CASE STUDY EXERCISE: BCG Matrix - Apple: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Apple: 00:04:00 •CASE STUDY EXERCISE: BCG Matrix - Unilever: 00:02:00 •CASE STUDY SOLUTION: BCG Matrix - Unilever: 00:05:00 •Competitive Advantage - Deriving Strategy from Inside the Firm: 00:03:00 •Core Competency: 00:05:00 •VRIO - Resources to Competitive Advantage: 00:06:00 •CASE STUDY EXERCISE: Core Competency - Apple: 00:02:00 •CASE STUDY SOLUTION: Core Competency - Apple: 00:05:00 •Defining the Unique Selling Proposition: 00:05:00 •ADL Matrix - Understanding Your Competitive Position: 00:07:00 •ADL Matrix Template: 00:02:00 •Ansoff Product Market Matrix - How to Grow Your Business: 00:05:00 •Organic vs Inorganic Growth: 00:02:00 •Internal and External Growth Strategies Expanded: 00:11:00 •CASE STUDY EXERCISE: Amazon's Growth Strategy: 00:02:00 •CASE STUDY SOLUTION - Amazon's Growth Strategy: 00:06:00 •Blue Ocean Strategy: 00:05:00 •Blue Ocean Case Study - Apple: 00:05:00 •Comparing Red Ocean and Blue Ocean Strategies: 00:04:00 •How to Survive in an Over Fished Ocean: 00:05:00 •How to Create a Comparative Competitive Analysis on a Page: 00:04:00 •Making the Connection between Strategy and Finance: 00:04:00 •What is an Integrated Financial Model?: 00:06:00 •Key Drivers of an Integrated Financial Model: 00:08:00 •Model Structure: 00:03:00 •Detailed Model Schedules: 00:07:00 •Chart of Accounts: 00:02:00 •Financial Statement Inputs and Outputs: 00:03:00 •10 Steps to Building an Integrated Financial Model: 00:05:00 •Summary of the Strategic Analysis Process: 00:03:00 •Understanding the Strategic Planning Process: 00:06:00 •Four Step Strategic Management Process: 00:03:00 •Strategy Formulation in Six Steps: 00:07:00 •Mintzberg's Five Configurations: 00:05:00 •Course Summary and Wrap Up: 00:05:00 •Additional Materials: 00:00:00 •Assignment - Business Strategy Consulting: 00:00:00
Overview School is the place where young, brilliant minds develop and flourish! Take your career into the next level and work in a field with means to develop the future of the society by joining our comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course. This Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools is a professional course that has been developed in accordance with awarding body standards to help you advance your career prospects. It is an introductory level 3 award that will teach you about teaching and learning concepts specifically relevant to children and young people in primary, secondary, or special schools. This level 3 award in supporting teaching and learning in schools focuses on giving you the skills and knowledge you need to look after children and youth, keep them safe, and communicate effectively.Enrol today and start your learning journey! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Award in Supporting Teaching and Learning in Schools (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools. Description Learners must achieve all 4 mandatory units to achieve a total credit of 12.From this course you will: Familiarise yourself with the concept of supporting teaching and learning schools Understand how to communicate with children and young people Know how to maintain professional relationships with children and adults Comprehend how schools as an organisation works Study the development process of child and adults Be able to safeguard the wellbeing of children and young people Qualification Purpose This comprehensive Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is designed to help students master the knowledge and skills they'll need to function effectively in supporting teaching and learning in schools. Who is this course for The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools course is for individuals wanting to serve as a qualified professional in the educational sector. Individuals who wish to achieve a sought-after teaching and learning certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 16 years old. Focus Awards does not set any other entry requirements, but training providers or colleges may have their own guidelines. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Level 3 Certificate in Supporting Teaching and Learning in Schools Level 3 Certificate in Cover Supervision of Pupils in Schools Level 3 Diploma in Specialist Support for Teaching and Learning in Schools Intermediate/Advanced Level Apprenticeship in Supporting Teaching and Learning in Schools Total Qualification Time Total Qualification Time is comprised of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning including assessment, which takes place as directed by, but not under the supervision of a lecturer, supervisor or tutor. Total Qualification Time for this qualification is hours. Guided Learning Hours These hours are made up of all contact time, guidance or supervision of a learner by a lecturer, supervisor, tutor, trainer or other appropriate provider of education or training. Guided Learning Hours for this qualification is 80. Method of Assessment: The Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools (RQF) is internallyassessed and externally assured by Focus Awards.Each learner is required to create a portfolio of evidence that demonstrates the achievement of all thelearning outcomes and the assessment criteria associated with each unit.The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and where permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Focus Awards Level 3 Award in Supporting Teaching and Learning in Schools certification, you would be eligible to function as a competent professional as: Senior Teaching Assistant Senior Learning Support Assistant Senior Special Educational Needs Assistant Course Curriculum 15 sections • 40 lectures • 00:00:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •1. The Principles of Developing Positive Relationships With Children, Young People and Adults: 00:00:00 •2. Communication with Children, Young People and Adults: 00:00:00 •3. Legislation, Policies and Procedures for Confidentiality and Sharing Information, Including Data Protection: 00:00:00 •Unit 01 Assignment: 00:00:00 •1. The Structure of Education from Early Years to Post-compulsory Education: 00:00:00 •2. How Schools are Organised in Terms of Roles and Responsibilities: 00:00:00 •3. Ethos, Mission, Aims and Values of a School: 00:00:00 •4. Laws and Codes of Practice Affecting Work in Schools: 00:00:00 •5. The Purpose of School Policies and Procedures: 00:00:00 •6. The Wider Context in Which Schools Operate: 00:00:00 •Unit 02 Assignment: 00:00:00 •1. Different Aspects of Development From Birth to Adulthood: 00:00:00 •2. Personal and External Factors That Affect Child Development: 00:00:00 •3. Theories of Development and Frameworks to Support Development: 00:00:00 •4. Monitoring and Assessing Children: 00:00:00 •5. Barriers to the Development of Children and Young People: 00:00:00 •6. Early Intervention: 00:00:00 •7. Possible Effects of Different Transitions on Children and Young People's Development: 00:00:00 •Unit 03 Assignment: 00:00:00 •1. Current Legislation and National Guidelines for Safeguarding: 00:00:00 •2. Safeguard Children and Young People: 00:00:00 •3. Inquiries and Serious Case Reviews and Sharing the Findings to Inform Practice: 00:00:00 •4. Data Protection, Information Handling and Sharing: 00:00:00 •5. A Person-Centred Culture: 00:00:00 •6. Partnership Working and Safeguarding: 00:00:00 •7. Roles and Responsibilities of Different Organisations: 00:00:00 •8. Policies and Procedures to Protect Children and Young People and Adults Who Work With Them: 00:00:00 •9. How to Report Concerns about Practice in the Work Setting: 00:00:00 •10. Child Abuse Indicators: 00:00:00 •11. Responding to Children and Young People's Disclosures of Abuse: 00:00:00 •12. Concept of bullying: 00:00:00 •13. Develop Self-esteem and Self-confidence: 00:00:00 •14. Resilience: 00:00:00 •15. Strategies to Help Children Protect Themselves: 00:00:00 •16. Empowerment: 00:00:00 •17. Importance of E-safety: 00:00:00 •Unit 04 Assignment: 00:00:00 •Submit Your Assignments: 00:00:00