Mobile comms training course description A complete overview of mobile communications covering all the major technologies in a 2-day format. What will you learn GSM GPRS UMTS LTE Alternative mobile strategies Mobile comms training course details Who will benefit: Anyone involved in mobile communications. Prerequisites: None. Duration 2 days Mobile comms training course contents Introduction Telephony, RF, mobile and wireless technologies, distances, mobile phone generations, base stations, cells, frequencies, cell types, MSC, handoffs, channels, internetworking, the Internet, wireless Internet access. UK operators, worldwide operators. GSM What is it? Timeline, digitising voice, channels, GSM architecture, Abis, A, Um, MS, BTS, BSC, MSC, HLR, VLR, EIR, AuC. Radio link aspects, GSM signalling overview, signalling protocols, roaming, GSM call flows, authentication. IMEI. SIM cards. GPRS What it is, 2G to 3G, GPRS user features, GPRS network features, GPRS elements, GPRS architecture, overlay, SGSN, GGSN, GPRS ATTACH, GPRS protocol stack, GPRS timeslots, EDGE, GPRS classes, GPRS routing, GPRS packet format. UMTS and 3G What is 3G? IMT-2000, 3G proposals, what is UMTS? Speed comparison, evolution to 3G, CDMA, CDMA 2000, W-CDMA, UMTS components, UMTS infrastructure, RNC, Node B, network architecture, packet switched attach, mobility in 3G, HSDPA. LTE and 4G LTE architecture and principles, Physical layer, Air interface, E-UTRAN, Evolved packet core, service provision. Other wireless solutions Integration of services, Bluetooth, Blackberry, VoIP, Mobile IP, 802.11, WiFi, 802.16, WiMax, What is 5G?
Concise Cisco switches course description A hands on course covering the product specifics of Cisco switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install Cisco switches. Use the command line interface and the web based interface to manage Cisco switches. Configure and troubleshoot Cisco switches. Perform software upgrades and maintain configurations using TFTP. Concise Cisco switches course details Who will benefit: Anyone working with Cisco switches. Particularly aimed at engineers and technicians supporting Cisco switches. Prerequisites: None. Duration 2 days Concise Cisco switches course content Ethernet review Single segment Ethernet, CSMA/CD, Broadcast domains, collision domains. Hubs, Extending the LAN. Hands on Hub based Ethernet. Cisco switches What are switches, frame forwarding and filtering, the forwarding database. Hands on Switched based Ethernet. Configuring Cisco switches Accessing the switch, installing the switch, The CLI, connecting PCs using the switch. Hands on Configuring Cisco switches. The command line interface User and privilege modes, online help, show, basic troubleshooting. The configuration editor, Global, major and sub commands, enable, secret and other passwords. Hands on Simple troubleshooting using the CLI. Port configuration Speed, duplex, security, trunking. Hands on Port trunking. Spanning Tree Protocol Spanning Tree, Loops, effect, root bridges, bridge port states, STP reconfiguration. RSTP and variants. Hands on STP. VLANS What are VLANs, configuring VLANs, access ports and trunks, 802.1Q, inter VLAN routing. Hands on Access ports, trunks, layer 3 switching. Housekeeping Configuration management, software management, password recovery. Hands on TFTP. Managing interconnection devices SNMP, RMON, RMON II. Troubleshooting LEDs, CDP, logging, Layer 1, layer 2, layer 3. Hands on Fixing things.
HP ProCurve training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP ProCurve switches. Use the command line interface and the web based interface to manage HP ProCurve switches. Configure and troubleshoot HP ProCurve switches. Perform software upgrades and maintain configurations using TFTP. HP ProCurve training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP ProCurve training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation. Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView. Hands on Using SNMP to manage a HP ProCurve switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging
HP switches training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP switches. Use the command line interface and the web based interface to manage HP switches. Configure and troubleshoot HP switches. Perform software upgrades and maintain configurations using TFTP. HP switches training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP switches training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging
Managing Benefits™ Practitioner: In-House Training Managing Benefits™ provides generally applicable guidance encompassing benefits management principles, practices, and techniques. The purpose of the Practitioner-level qualification is to confirm whether you have achieved sufficient understanding of how to apply and tailor the Managing Benefits guidance and, specifically, the principles, practices, techniques, roles, and documentation in a scenario situation. A Practitioner candidate should, with suitable support, be able to plan, implement, sustain, and measure benefits management while adapting to different organizational environments. You should also be able to: Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle, together with the accountabilities and responsibilities of each of the defined roles Evaluate examples of benefits management information (documents) Analyse the solutions adopted in relation to a given scenario This course will prepare you to take and pass the Practitioner exam, which is held on the afternoon of the second day. Using APMG-provided sample exam papers and additional project case studies, you will learn how to apply what you've learned during the Foundation course and how to approach the scenario-based Practitioner exam, which is aimed at testing your ability to apply Managing Benefits in an actual project environment (via simulated case study). What You Will Learn You'll learn how to: Plan for the implementation of benefits management Select appropriate strategies to sustain and measure progress Select and adapt principles, practices, and techniques to suit different organizational environments Identify activities that should be undertaken during each of the practices of the Benefits Management Cycle together with the accountabilities and responsibilities of each of the defined roles Evaluate examples of benefits management information (documents) Analyse the solutions adopted in relation to a given scenario Improve your ability to pass the APMG Managing Benefits Practitioner Certification exam Introductions Course structure Course goals and objectives Overview and Principles Review Managing Benefits Practices Managing Benefits Practitioner Exam Preparation Practitioner Exam Briefing Review of and practice with APMG sample questions and test papers Sample project case study scenarios to apply the concepts in practice and deepen the learning Sample Practitioner Exam Debrief Results from Sample Practitioner Exam APMG Managing Benefits Practitioner Exam
PRINCE2® Practitioner : In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach for project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is also used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefitting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guide to provide a robust project methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to take participants to the next level of understanding and application of the PRINCE2® methodology and to prepare them to sit the Practitioner exam. Using APMG provided sample exam papers and additional project case studies, participants will learn how to apply what they learned during the Foundation course and how to approach the OTE Practitioner exam, which is aimed at testing their ability to apply PRINCE2® in an actual project environment simulated via a case study provided as part of the exam. What you will Learn You'll learn how to: Tailor and apply the principles, themes, process structure, techniques, and management products of PRINCE2® within a work environment, via carefully selected case studies Define the PRINCE2® 6th Edition method at the Practitioner level Prepare for and take the Practitioner exam Getting Started Introductions Course structure Course goals and objectives Tailoring PRINCE2® Tailoring PRINCE2® Adopting PRINCE2® Tailoring PRINCE2® to suit different projects Adopting PRINCE2® in an organizational environment Controlled Start Recap management products Study business case and risk Study activities and responsibilities in: Starting up a project Initiating a project Controlled Progress Study management products and risk Study activities and responsibilities in: Getting work done Monitoring and reporting Issues and escalation Controlled Close Study Activities and Responsibilities in Closing a Project Activities and roles Roles and Responsibilities Principles Exercise Product-basedPlanning Producing a product breakdown structure (PBS) Producing a product flow diagram (PFD) Linking product breakdown structures and product flow diagrams to product descriptions
PMI-RMP® Exam Prep: In-House Training This course is aimed at preparing the participant to pass the PMI-RMP® (Risk Management Professional) exam. The course will also provide practical tips and tools that can be used in any organization's project management risk practices. In this expanded session, you will also have time to practice your exam taking skills with coaching from a credentialed instructor. The course includes the tool RMP-IQ, with sample exam questions to practice for the exam and allow participants to see their knowledge level in the various domains. What You Will Learn At the end of this course, participants will be able to: Explain the value and benefits of the PMI-RMP® credential Perform a self-assessment of your knowledge and skills Prepare a study plan that will allow you to pass the exam Foundation Concepts The Risk Management Professional (PMI-RMP®) Exam PMI's Standard for Risk Management Portfolios, Programs and Projects Key risk definitions Risk management life cycle Levels of Risk Management Enterprise Risk Management Portfolio Risk Management Program Risk Management Project Risk Management Risk Strategy and Planning: Part 1 Task 1: Perform a preliminary document analysis Task 2: Assess project environment for threats and opportunities Task 3: Confirm risk thresholds based on risk appetites Risk Strategy and Planning: Part 2 Task 4: Establish risk management strategy Task 5: Document the risk management plan Task 6: Plan and lead risk management activities with stakeholders Agile, programs, and portfolio aspects of risk strategy and planning Risk Identification: Part 1 Objectivity and bias Task 1: Conduct risk identification exercises Risk Identification: Part 2 Task 2: Examine assumption and constraint analysis Task 3: Document risk triggers and thresholds based on context / environment Task 4: Develop risk register Agile, programs, and portfolio aspects of risk identification Risk Analysis: Part 1 Task 1: Perform qualitative analysis Risk analysis in an agile environment Risk Analysis: Part 2 Task 2: Perform quantitative analysis Task 3: Identify threats and opportunities Program and portfolio aspects of risk analysis Risk Response Task 1: Plan risk responses Agile, programs, and portfolio aspects of risk response planning Task 2: Implement risk responses Monitor and Close Risks: Part 1 Task 1: Gather and analyze performance data Monitor and Close Risks: Part 2 Task 2: Monitor residual and secondary risks Task 4: Monitor project risk levels Task 3: Provide information required to update relevant project documents Agile, programs, and portfolio aspects of monitoring and closing risks
Managing Benefits™ Foundation: In-House Training The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® & MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization. The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day. Managing Benefits provides: An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice Advice on how to get started in implementing effective benefits management practices and sustain progress What You Will Learn You'll learn how to: Define benefits, benefits management and related terms, and the objectives of benefits management Explain the principles upon which successful approaches to benefits management are based Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management Improve your ability to pass the APMG Managing Benefits Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Overview of Managing Benefits The Benefits Management Model Key Benefits Management Practices What is Benefits Management? Definitions Value and Value Management Why do we need benefits management? Objectives Benefits Management Principles Align benefits with strategy Start with the end in mind Utilize successful delivery methods Integrate benefits with performance management Manage benefits from a portfolio perspective Apply effective governance Develop a value culture The Benefits Management Cycle Barriers to effective and efficient benefits management and overcoming them Key success characteristics of effective benefits management Key roles, responsibilities, and documentation Benefits Management Practice 1 - Identify and Quantify Benefits Management Practice 2 - Value and Appraise Benefits Management Practice 3 - Plan Benefits Management Practice 4 - Realize Benefits Management Practice 5 - Review Portfolio-based Benefits Management Implementing and Sustaining Progress APMG Managing Benefits Foundation Exam
Management of Value (MoV®) Foundation This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)