Emotional Intelligence Training
Effective cross-cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives An intensive 3-day training course from one of the leading providers of cross- cultural leadership and management training. Designed for individuals wishing to develop and their skills in managing and leading in a cross-cultural environment. Introduction Created specifically for the cross‐cultural workplace setting and utilising a blend of interactive role play, DVD presentations and case‐study based discussion, the course provides comprehensive skills training for anyone who must manage or lead a cross‐cultural team or employees. Trainer The trainer is Tony Buon, the Managing Partner of Buon Consultancy. He is a qualified workplace psychologist with over 30 years experience . Tony has worked in over 40 countries. He is a Certified Employee Assistance Professional (CEAP) and Associate Lecturer at the Aberdeen Business School. He holds degrees in Psychology, Behavioural Sciences and Work‐ place Education and trains throughout the UK, Europe, The Middle East & Asia. Tony has worked with some of the world’s leading companies over the past 30 years including; Diageo, Dolphin Energy, DuPont, Gulf Offshore, Halliburton, Hewlett‐Packard, ICI, ING Group, Kuwait Petroleum, Lend Lease, McDonalds, National Australia Bank, PetroChina, Pfizer, Qatar Petroleum, Royal Bank of Scotland, Shell, 3M, Coca Cola and Microsoft. He was also the senior consultant to the Sydney 2000 Olympic Games. Tony has also been interviewed in publications as diverse as Rolling Stone and the Reader’s Digest. He has appeared on CNN, BBC, Trans‐World Sport and many international television and radio stations. The Course The world of business has no borders. Nationalisation, globalisation and the growth of multi‐national corporations introduces challenges which managers and leaders must address. Effective cross‐cultural management and leadership demand an understanding of the complexities of culture from structural, political, social and psychological perspectives. The aims of the course are to explore the meaning and psychology of culture; to understand the impact of culture on management and leadership; to identify the areas in which cultural differences present a challenge in managing and leading employees in a multicultural environment; and finally to become more self ‐aware in cultural understanding, individual biases and assumptions and to understand the implications these have on our work. A vital course for any manager or leader work‐ ing in a multi‐cultural environment Covers the managerial, social and psychological aspects of culture Develop your cross‐cultural leadership & management skills in a fun and informative environment Discover best‐practice in diversity management and cross‐cultural communication Appreciate current business issues related to managing and leading in a cross‐cultural environment Comments from previous participants: “ ...one of the best courses I have ever attended!”“ I can’t believe how much I learnt. As an experienced expat, I thought I knew it all, this course truly expanded my people management skills”“ “...the trainer was excellent and the individual feedback and advice fantastic”“ This course will make me a better HR Manager, I have new skills I can use every day in dealing with all staff globally” This course can be conducted on-site at your location for groups of up to 15 participants The Objectives By the end of the course, the delegates will be able to: Illustrate examples of stereotypes and stereotyping Formulate a business case for cultural diversity in their workplace List Hofstede’s five value dimensions Explain in his/her own words the meaning of each of the five value dimensions Evaluate the risks involved in international assignments The Delegates All supervisors, middle managers , department heads and senior managers Human resource personnel including HR Business Partners All staff interested in developing cross‐cultural skills The Benefits Appreciate the importance and meaning of culture Learn about the psychology of culture Develop your cross‐cultural leadership & management skills Discover how to manage and lead diverse employees in a multi‐cultural environment Appreciate current issues in international business related to managing people The Course Day 1: The Meaning and Psychology of Culture Our world today ‐ the importance of demographics Dimensions of culture Hofstede’s five value dimensions Workplace and organisational culture Stereotypes and stereotyping Cross‐cultural communication Body‐language and culture Day 2: Managing and Leading Diverse Employees Developing a global mindset Culture and strategy Managing in multi‐national companies Multi‐cultural teams and teamwork International assignments and global career development Culture shock and global working Culture and decision‐making
The Training Co is an Accredited Center with Mental Health First Aid England and we offer a range of Mental Health First Aid Courses across England. You can join our open courses in at many city center venues or organise a group course at your office.
Use Cases for Business Analysis The use case is a method for documenting the interactions between the user of a system and the system itself. Use cases have been in the software development lexicon for over twenty years, ever since it was introduced by Ivar Jacobson in the late 1980s. They were originally intended as aids to software design in object-oriented approaches. However, the method is now used throughout the Solution Development Life Cycle from elicitation through to specifying test cases, and is even applied to software development that is not object oriented. This course identifies how business analysts can apply use cases to the processes of defining the problem domain through elicitation, analyzing the problem, defining the solution, and confirming the validity and usability of the solution. What you will Learn You'll learn how to: Apply the use case method to define the problem domain and discover the conditions that need improvement in a business process Employ use cases in the analysis of requirements and information to create a solution to the business problem Translate use cases into requirements Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Overview of use case modeling What is a use case model? The 'how and why' of use cases When to perform use case modeling Where use cases fit into the solution life cycle Use cases in the problem domain Use cases in the solution domain Use case strengths and weaknesses Use case variations Use case driven development Use case lexicon Use cases Actors and roles Associations Goals Boundaries Use cases though the life cycle Use cases in the life cycle Managing requirements with use cases The life cycle is use case driven Elicitation with Use Cases Overview of the basic mechanics and vocabulary of use cases Apply methods of use case elicitation to define the problem domain, or 'as is' process Use case diagrams Why diagram? Partitioning the domain Use case diagramming guidelines How to employ use case diagrams in elicitation Guidelines for use case elicitation sessions Eliciting the problem domain Use case descriptions Use case generic description template Alternative templates Elements Pre and post conditions Main Success Scenario The conversation Alternate paths Exception paths Writing good use case descriptions Eliciting the detailed workflow with use case descriptions Additional information about use cases Analyzing Requirements with Use Cases Use case analysis on existing requirements Confirming and validating requirements with use cases Confirming and validating information with use cases Defining the actors and use cases in a set of requirements Creating the scenarios Essential (requirements) use case Use case level of detail Use Case Analysis Techniques Generalization and Specialization When to use generalization or specialization Generalization and specialization of actors Generalization and specialization of use cases Examples Associating generalizations Subtleties and guidelines Use Case Extensions The <> association The <> association Applying the extensions Incorporating extension points into use case descriptions Why use these extensions? Extensions or separate use cases Guidelines for extensions Applying use case extensions Patterns and anomalies o Redundant actors Linking hierarchies Granularity issues Non-user interface use cases Quality considerations Use case modeling errors to avoid Evaluating use case descriptions Use case quality checklist Relationship between Use Cases and Business Requirements Creating a Requirements Specification from Use Cases Flowing the conversation into requirements Mapping to functional specifications Adding non-functional requirements Relating use cases to other artifacts Wire diagrams and user interface specifications Tying use cases to test cases and scenarios Project plans and project schedules Relationship between Use Cases and Functional Specifications System use cases Reviewing business use cases Balancing use cases Use case realizations Expanding and explaining complexity Activity diagrams State Machine diagrams Sequence diagrams Activity Diagrams Applying what we know Extension points Use case chaining Identifying decision points Use Case Good Practices The documentation trail for use cases Use case re-use Use case checklist Summary What did we learn, and how can we implement this in our work environment?
The qualification is aimed at learners already working or preparing to work in industry that is identified within the company's risk assessment of First Aid. The qualification has a recommended course duration of 2 days; however the course duration may be increased to meet additional learning needs if required but not reduced.
Guitar Building Course The Aim The aim of this electric guitar building course is teach you how to assemble a Stratocaster, Telecaster or Jazzmaster style bolt-on-neck design electric guitar to a very high standard as well as gain understanding and knowledge in not only the assembly but also a good understanding of its inner workings and overall function. What to Expect In this electric guitar building course you’ll focus on making the most successful electric guitar of all time: the bolt-on-neck design. In almost any music store, these guitars outnumber others five-to-one. The course will cover Body & Neck assembly, Pickup Installation & Installation of all Electronics and the Professional Setting up of an Electric Guitar The course will commence daily at 09:30 with lectures & discussions on topics relating to each part of the guitar construction and then followed by the practical application of these topics under supervision, finishing at 17:30. The course and workshop located in Cross in Hand, East Sussex, designed for a maximum of 4 people per course enabling a very close learning experience. All Lutherie tools needed to complete the course are supplied. NO Experience necessary! Upon Completion Upon completion of the build your own guitar course you will leave with a great Custom made Guitar! The end product will be a Custom Tele, Strat or Jazzmaster that You will have made and one that will give many standard models a run for their money in tone and feel. Personal attention The course does have a set agenda but we often meander around topics and are happy to do so, most of us have had many different guitars and they nearly always have some curious tales and they are always good to discuss. Break down of guitar course topics by day DAY 1 Body & Neck Wood choice and body design play a large part in the tone of an electric guitar. If you were to play several solid body guitars unamplified you’ll notice distinct differences between various wood types. A solid body that sounds good acoustically generally will sound good amplified. We’ll discuss the different woods used to make electric guitars and the effect of different body styles on tone and sustain. Just as wood affects the body, when making a neck you have to pay attention to wood choice in order to have a good sounding guitar. The hardware that goes into making a great guitar also plays a large role, not only the quality in the parts but also their fitting. You will be instructed on how best to fit all the component parts with skill and accuracy enabling you to create a great custom made guitar.. Topics covered: Body & Neck styles Wood choices Neck joints Adjustable Truss Rods Fitting neck to body Scale lengths Tremolo Bridge placement (Incl Claw & Springs) Fretboard radius Machine head installation Preparing the Nut Slot Making & Cutting a Bone Nut (Requires working with the belt sander) All the hardware fitted to the guitar will be quality Japanese Gotoh vintage parts, these are particularly well made; tuners hold tune well and the Gotoh bridge is of very good quality, all of this goes together to make a great custom built guitar. DAY 2 Electronics & Fret Dressing Once you’ve learnt why and how a great guitar goes together as well as practically applying the previous topics, you now learn to install the best pickups and wiring. For these custom built guitars we will be using Bare Knuckle Boot Camp pickups: very high quality pickups designed to suit our specifications of wood choice and body style. These pickups are hand wound in the UK and are widely regarded as the best pickups on the market today. Choose between Old Guard, True Grit or Brute Force. The key to having a great sounding electric is not just down to the Pickups but also the choice of components that go with it, often overlooked with most mass manufactured guitars, the guitar you make will have highest quality components and will subsequently sound great and work extremely well. Custom CTS Pots, Sprague Capacitor and a CRL (USA) switch as well as vintage cloth wiring all go together to make a very well appointed loaded scratchplate! Topics covered: Schematics Pickup installation Wiring volume & tone pots Wiring 5 way selector switch Wiring output jack Bridge and string grounding Fret Dressing both Theory & Practise DAY 3 Final Assembly The guitar will now be ready for final assembly. Today you will learn how to fully assemble and set up your electric guitar to a professional standard. The topics covered will be very useful for your regular maintenance of the guitar you have made as well as any others that you may have. Topics covered: Professional Setups Theory Fitting and filing the Bone Nut Pickguard placement Installing strap buttons Installing Decals (Personalised custom Decals) Final Setting and fitting the neck Stringing up String tree placement Bridge set up Action height adjustment and setting Pick up height Intonation Customising Your Guitar Build inclusive from £999 We are more than happy to work with you in order to get the custom build you want, so please contact us if you have a specific body colour scheme or neck choice, which Bare Knuckle pickups you want as well as hardware and we will try help achieve exactly that. If you’re unsure what works best, just get in touch and we will advise where we can. All custom options are subject to availability and it is always best to have a 1st & 2nd choice, there are some colours/parts etc that may incur additional cost. Tweed hard cases are available for an additional £75, £90 for the Jazzmaster. (Soft gig bag included) Some additional charges can apply for custom colours or specs or if you would like specific made to order Bare Knuckle Pickups
ILM Level 3 Award in Leadership & Management – 6 day Accredited training course delivered in Nottingham Achievement of this nationally recognised qualification demonstrates participants’ ability to work effectively in a first line management role dealing with multi-faceted projects, identifying and managing activities to bring about improvements. Participants should be responsible for managing resources and/or teams of individuals within their role. The course is delivered in an interactive way to appeal to a variety of learning styles and requires a real life project to be undertaken to bring about improvements within the organisation.
Enhance respiratory care with our "Understanding Suctioning Techniques and Practices" course. Gain comprehensive knowledge and practical skills for safe and effective suctioning. Evidence-based practices, infection prevention, and patient-centred care emphasised.