Name: C10M02 - Actuation of door release mechanisms - BS 7273-4 (classroom)
Price: 230 GBP
Availability: InStock
Rating: 5 (1 reviews)

Dunfermline

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. The events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at how people interact and seeing things in a new light, your participants will improve almost every aspect of their careers.
Target Audience:
Professionals who are interested in learning 10 Soft Skills.
Learning Objectives:
After completing this course, Individuals will be able to demonstrate their understanding of:
What are Soft Skills?
Effective Communication
Teamwork
Problem Solving
Time Management
Attitude and Work Ethic
Adaptability/Flexibility
Self-Confidence
Ability to Learn From Criticism
Networking
Agenda:
Module One: What are Soft Skills?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
Case Study
Module One: Review Questions
Module Two: Soft Skill 1: Communication
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
Case Study
Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
Case Study
Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
Case Study
Module Four: Review Questions
Module Five: Soft Skill 4: Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study
Module Five: Review Questions
Module Six: Soft Skills 5 and 6: Attitude and Work Ethic
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
Case Study
Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You"'re Worth Your Weight in Adaptability
Case Study
Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
Case Study
Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism
Wow, You Mean I’m Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don"t Hold Any Grudges
Case Study
Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking
Redefining Need
Identifying Others" Interests
Reaching Out
When to Back Off
Case Study
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

Mangates

10 Soft Skills You Need 1 Day Training in Dunfermline

Building Better Careers with Soft Skills: 1-Day Workshop in Dunfermline

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Dunfermline

Edinburgh

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Edinburgh

10 Soft Skills You Need 1 Day Training in Edinburgh

Building Better Careers with Soft Skills: 1-Day Workshop in Edinburgh

Practical Sales Skills 1 Day Workshop in Edinburgh

Broxburn

C20M03 - Access Control PrinciplesCourse content Learners will be introduced to the design, installation, commissioning, and maintenance of Access Control systems. This CPD provides a foundation knowledge of Access Control in relation to the requirements of NCP 109 (NSI) and SS2002 (SSAIB) Third Party Certification Bodies codes of practice, associated standards, and the various legal frameworks within the UK.Who should attend?All those involved in the specifying, design, installation, commissioning, and maintenance of Access Control Systems including specifiers, property managers, consultants, FM providers, security consultants, security installers.Course content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Enquiry</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risk Assessment<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Operational Requirements</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Initial Design</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Quote</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Order</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">System Design Specification</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Installation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Handover</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment</li></ul><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

C20M03 - Access Control Principles

Course content
Learners will be introduced to the design, installation, commissioning, and maintenance of Access Control systems. This CPD provides a foundation knowledge of Access Control in relation to the requirements of NCP 109 (NSI) and SS2002 (SSAIB) Third-Party Certification Bodies' codes of practice, associated standards, and the various legal frameworks within the UK.

Who should attend?
All those involved in the specifying, design, installation, commissioning, and maintenance of Access Control Systems including specifiers, property managers, consultants, FM providers, security consultants, and security installers.

Course content
Enquiry
Risk Assessment
Operational Requirements
Initial Design
Quote
Order
System Design Specification
Installation
Commissioning
Handover
Maintenance
Assessment

Course Location: Ember's Dedicated Training Centre, Broxburn, only 10 minutes from Edinburgh Airport



Ember Compliance

Professional Development

Engineer

Continuous Professional Development (CPD)

Learners will be introduced to the design, installation, commissioning, and maintenance of Access Control systems. 

C20M03 - Access control systems - Principles (classroom)

General Admission

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement time management strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis - stress declines and personal productivity soars! These highly effective individuals are able to focus on the tasks with the greatest impact to them and their organization.
The Time Management workshop will cover strategies to help participants learn these crucial strategies. You will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We"ll cover all this and more during this workshop.
Learning Objectives:
After completing this course, the learners will be able to: 
Explore why time management issues arise
Improve ability to plan and prioritize work
The importance of setting clear goals
Minimize wasted time and distractions in the workplace
How to avoid being deflected from your priorities
Self-motivation as a time management tool
Dealing with unexpected events that steal time
Tools and techniques for effective delegation
How to say 'no' to some 'now' requests
Agenda:
Module One: Goal Setting
The Three P"s
S.M.A.R.T. Goals
Prioritizing Your Goals
Visualization
Module Two: Prioritizing Your Time
The 80/20 Rule
The Urgent Versus Important Matrix
Assertiveness
Module Three: Planning Wisely
Creating Your Productivity Journal
Maximizing the Power of Your Productivity Journal
The Glass Jar: Rocks, Pebbles, Sand, and Water
Chunck, Block, and Tackle
Ready, Fire, Aim!
Module Four: Tackling Procrastination
Why We Procrastinate
Nine Ways to Overcome Procrastination
Eat That Frog!
Module Five: Crisis Management
When the Storm Hits
Creating a Plan
Executing the Plan
Lessons Learned
Module Six: Organizing Your Workspace
Declutter
Managing Workflow
Dealing with Email
Using Calendars
Module Seven: Delegating Made Easy
When to Delegate
To Whom Should You Delegate?
How Should You Delegate
Keeping Control
The Importance of Full Acceptance
Module Eight: Setting a Ritual
What is a Ritual?
Ritualizing Sleep, Meals, Exercise
Examples of Rituals
Using Rituals to Maximize Time
Module Nine: Meeting Management
Deciding if a Meeting is Necessary
Using the PAT Approach
Building the Agenda
Keeping Things on Track
Making Sure the Meeting Was Worthwhile
Module Ten: Alternatives to Meetings
Instant Messaging and Chat Rooms
Teleconferencing
Email Lists and Online Groups
Collaborating Applications
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Learning Time Management Skills

Time Management 1 Day Training in Dunfermline

Musselburgh

Unlock the healing potential of Hand Reflexology with this comprehensive 1-day course. Perfect for anyone interested in holistic health, this course requires no prior experience in Reflexology or Massage.Why Choose Hand Reflexology?<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Accessible &amp; Versatile: Unlike Foot Reflexology, Hand Reflexology can be performed anywhere, anytime. It&#39;s a convenient and comfortable self-help technique.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Instant Relief: Learn to alleviate common ailments like headaches, sinusitis, back pain, and more by applying pressure to specific points on your hands.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Inclusivity: Ideal for those who are bedridden or in wheelchairs, ensuring everyone can benefit from Reflexology.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Enhance Your Skills: Beauty therapists can integrate Hand Reflexology into hand/arm massages, offering added value to clients.</li></ul>Course Highlights<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Reflexes Exploration: Understand the reflex points on both hands and feet.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Health Benefits: Discover how Hand Reflexology can improve health and well-being.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Hands-On Practice: Engage in practical sessions to give and receive treatments, identifying areas of weakness with ease.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Holistic Healing: Use Reflexology to address health problems such as headaches, poor sleep, digestive issues, and more.</li><li style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Teaching Others: Gain the knowledge to teach hand reflexes to friends and family, helping them manage their ailments.</li></ul><div style="text-align: left; box-sizing: border-box;" fr-original-style="text-align: left;">Geraldine McCullagh,&nbsp;a highly experienced Reflexologist with 27 years of practice,&nbsp;will guide you through this fun and informative course.&nbsp;You&#39;ll learn all the essentials of Hand Reflexology and gain the confidence to give and receive treatments.</div>

Unlock the healing potential of Hand Reflexology with this comprehensive 1-day course. Perfect for anyone interested in holistic health, this course requires no prior experience in Reflexology or Massage.
Why Choose Hand Reflexology?
Accessible & Versatile: Unlike Foot Reflexology, Hand Reflexology can be performed anywhere, anytime. It's a convenient and comfortable self-help technique.
Instant Relief: Learn to alleviate common ailments like headaches, sinusitis, back pain, and more by applying pressure to specific points on your hands.
Inclusivity: Ideal for those who are bedridden or in wheelchairs, ensuring everyone can benefit from Reflexology.
Enhance Your Skills: Beauty therapists can integrate Hand Reflexology into hand/arm massages, offering added value to clients.
Course Highlights
Reflexes Exploration: Understand the reflex points on both hands and feet.
Health Benefits: Discover how Hand Reflexology can improve health and well-being.
Hands-On Practice: Engage in practical sessions to give and receive treatments, identifying areas of weakness with ease.
Holistic Healing: Use Reflexology to address health problems such as headaches, poor sleep, digestive issues, and more.
Teaching Others: Gain the knowledge to teach hand reflexes to friends and family, helping them manage their ailments.
Geraldine McCullagh, a highly experienced Reflexologist with 27 years of practice, will guide you through this fun and informative course. You'll learn all the essentials of Hand Reflexology and gain the confidence to give and receive treatments.

ms geraldine mccullagh

Reflexology

Holistic Therapy

Hand Massage

Complementary Therapy

Health & Beauty

Learn a powerful self-care technique in just 1 day, no prior experience needed. The Hand Reflexology course is suitable for anyone who has an interest in Reflexology and would like to learn more about the benefits of Reflexology.  

1-Day Hand Reflexology Course- Sun 28th Sept 2025

General admission

Andover

Devizes

In the last few years, all key elements of our lives have changed beyond recognition. &nbsp;Our workplaces are no longer a massive office building, we now have a hybrid working system and many of us now work from home. &nbsp;We&rsquo;ve been through the isolation of the pandemic, the cost-of-living crisis, and the dreadful rise in inflation, pushing mortgages through the roof. Everyone&rsquo;s mental health has been challenged in some way.Mental Health First Aiders (MHFAiders&reg;) are vital to helping boost employee wellbeing as we adjust to a completely changed workplace environment.The course is split into four modules. The course can be delivered over 2 days or over 4 half days if virtual delivery is preferred.Modules cover important mental health subjects such as:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The impact of mental health</li><li fr-original-style="" style="box-sizing: border-box;">Stigma</li><li fr-original-style="" style="box-sizing: border-box;">Prevalence and risk factors</li><li fr-original-style="" style="box-sizing: border-box;">The MHFA action plan</li><li fr-original-style="" style="box-sizing: border-box;">Stress</li><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Substance misuse</li><li fr-original-style="" style="box-sizing: border-box;">Non judgemental listening</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Self harm</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis -Schizophrenia and Bipolar disorder</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div>Everyone who attends this MHFAider course receives a comprehensive manual for reference, a certificate of attendance, a quick reference guide to the MHFAider action plan, and a workbook containing useful information. &nbsp;You will also have access to the new MHFA Support App, to help and assist you with not only supporting others, but to ensure your own mental health is looked after. Building mentally healthy workplaces

In the last few years, all key elements of our lives have changed beyond recognition. Our workplaces are no longer a massive office building, we now have a hybrid working system and many of us now work from home. We’ve been through the isolation of the pandemic, the cost-of-living crisis, and the dreadful rise in inflation, pushing mortgages through the roof. Everyone’s mental health has been challenged in some way.
Mental Health First Aiders (MHFAiders®) are vital to helping boost employee wellbeing as we adjust to a completely changed workplace environment.
The course is split into four modules. The course can be delivered over 2 days or over 4 half days if virtual delivery is preferred.
Modules cover important mental health subjects such as:
The impact of mental health
Stigma
Prevalence and risk factors
The MHFA action plan
Stress
Depression
Suicide
Substance misuse
Non judgemental listening
Anxiety
Eating disorders
Self harm
Psychosis -Schizophrenia and Bipolar disorder
Everyone who attends this MHFAider course receives a comprehensive manual for reference, a certificate of attendance, a quick reference guide to the MHFAider action plan, and a workbook containing useful information. You will also have access to the new MHFA Support App, to help and assist you with not only supporting others, but to ensure your own mental health is looked after. Building mentally healthy workplaces

Strongmind Resiliency Training Ltd

Mental Health Awareness

Mental Health First Aid

Psychological First Aid

Workplace First Aid

Mental Health At Work

Mental Health First Aiders (MHFAiders®) are vital to helping boost employee wellbeing as we adjust to a completely changed workplace environment.

Mental Health First Aid - 2 day

This price is for a course of a maximum of 16 delegates.

C10M02 - FD&amp;FA Actuation of door mechanisms - BS 7273-4Learners will develop knowledge from the FD&amp;FA foundation courses and/or industry experience and apply this to the interfacing with door actuation mechanisms. The course provides an understanding of FD&amp;FA door interface systems and applies this knowledge to the design, installation, commissioning, and maintenance of door interface / retaining / locking systems to the requirements of BS 5839-1, BS 7273-4, and other relevant Codes of Practice. Who should attend?Anyone involved in the procurement, delivery, and checking, of FD&amp;FA systems and those who have any responsibility for fire safety within a building e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&amp;RS, building control, insurers). The course should be of particular interest to those designing, installing, commissioning, and maintaining FD&amp;FA systems.Content<ul style="color: rgb(63, 77, 90); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Standards and codes of practice</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">BS 7273-4: 2015<ul style="font-size: initial; box-sizing: border-box;" fr-original-style="font-size: initial;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Categories of actuation</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Interface design</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Monitoring &amp; Integrity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Manual release</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">AFD considerations</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Power supplies</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Cables, wiring and other interconnections</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Acoustically activated</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Door signage</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Commissioning &amp; handover</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">User responsibilities</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Documentation &amp; certification</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Customer acceptance</li></ul></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Assessment <img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/5293624b-3258-4be0-b61f-1d0469f76c49/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></li></ul>

C10M02 - FD&FA Actuation of door mechanisms - BS 7273-4
Learners will develop knowledge from the FD&FA foundation courses and/or industry experience and apply this to the interfacing with door actuation mechanisms. The course provides an understanding of FD&FA door interface systems and applies this knowledge to the design, installation, commissioning, and maintenance of door interface / retaining / locking systems to the requirements of BS 5839-1, BS 7273-4, and other relevant Codes of Practice.

Who should attend?
Anyone involved in the procurement, delivery, and checking, of FD&FA systems and those who have any responsibility for fire safety within a building e.g., architects, service managers, building/property managers, consultants, fire risk assessors, electrical contractors, fire alarm contractors, interested parties (F&RS, building control, insurers). The course should particularly interest those designing, installing, commissioning, and maintaining FD&FA systems.

Content
Standards and codes of practice
BS 7273-4: 2015
Categories of actuation
Interface design
Monitoring & Integrity
Manual release
AFD considerations
Power supplies
Cables, wiring and other interconnections
Acoustically activated
Door signage
Commissioning & handover
Maintenance
User responsibilities
Documentation & certification
Customer acceptance

Course Location: Ember's Dedicated Training Centre, Broxburn, only 10 minutes from Edinburgh Airport



Fire Alarm

Learners will develop knowledge from the FD&FA foundation courses (C01 modules 1 and 2) and/or industry experience with specific regard to more complex system design considerations. 

C10M02 - Actuation of door release mechanisms - BS 7273-4 (classroom)

Clay Cross

What is the AM2 assessment? The AM2 assessment is an industry recognised trade test designed to evidence that candidates have gained all relevant and safety-critical competencies during their training process. It provides a single standard that has been agreed upon by employers within the electrical industry, giving a reliable and trusted guarantee of safe, high-quality skills for the electrotechnical industry. Who is this for? This is aimed at apprentices who are coming to the end of their training for the JIB apprentice training scheme and the Installation of modern apprenticeships. This course is also for experienced electricians, specifically those who are looking at taking the experienced worker route (AM2E.) There are a range of assessments for candidates based on their level: AM2 – This is for candidates undertaking the JIB mature candidate assessments and those following the level three NVQ who isn’t an apprentice. AM2S – This is for electrotechnical apprentices who are training against the apprenticeship standard AM2E – This is for experienced workers who are completing the experienced worker assessment. Please note: this can only be taken once you have gained the experienced worker qualification, proof must be provided before booking the AM2 assessment. What does this assessment consist of? Overall, the AM2 is an in-depth assessment carrying out tasks to show what you have learnt on your training. It is a practical assessment with five sections (six for AM2E and AM2S) and a short online component. Candidates will be expected to install, connect, terminate, inspect, test, commission and diagnose faults, following installation specifications provided and any relevant statutory and non-statutory regulations on: A three-phase distribution board and subcircuit A central heating/sustainable energy system Lighting and power circuits A data cabling system A safety services circuit and device Installation of containment systems (AM2E and AM2S only) Candidates will complete timed tasks in equipped areas that contain typical electrical installation wiring systems – all work must comply with BS7671 Wiring Regulations, industry best practice, and meet the requirements of relevant health and safety legislation. The assessment will be carried out in strict exam conditions across 2.5 days. Do I need an AM2 certificate to work as an electrician? Apprentices must pass their AM2 test in their final year to complete their apprenticeship. Also, if the apprenticeship standard is not being followed, an AM2 certificate and a level three NVQ is required to gain a gold card. If you are already working as an electrician, you will not need an AM2 certificate. If you are training to be an electrician and are registering for your NVQ level three in Electrical Installation or Maintenance, the electrotechnical diploma now includes the AM2. The AM2 certification is an industry recognised and something that many employers will actively seek when hiring new staff. It can also be attractive to potential customers.

Technique Learning Solutions

AM2/AM2E/AM2S Assessment

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

Scotland

This Commercial Course is designed for people wishing to upgrade their existing skills to be able to offer customers further services. The course is aimed at tradesmen like plumbers, kitchen fitters, bathroom installers, etc who no longer want to pay an electrician to add sockets, move existing systems or add an extra light switch etc…

Commercial

This Domestic course is designed for people wishing to upgrade their existing skills to be able to offer customers further services. The course is aimed at tradesmen like plumbers, kitchen fitters, bathroom installers, etc who no longer want to pay an electrician to add sockets, move existing systems or add an extra light switch etc…

Domestic

Course Description: The 18th edition course is a 3 day short course aimed at anyone involved in the design, construction and inspection and testing of electrical systems, also a nationally recognised ‘must have’ qualification for companies seeking to recruit electricians. It is intended to introduce the candidate to a working knowledge of the Wiring Regulations along with a brief overview of the Electricity at Work Regulations covering their statutory duties. Previous knowledge of the regulations is not assumed, however, a fundamental knowledge of electrical principles is assumed. Please be aware that the Wiring Regulations course is not designed to teach you every regulation in the book but it will teach you the best practices on how the reference the latest regulations as you would on the job. As such key topics currently covered on the 17th Edition will still be included. We have been delivering Wiring Regulations courses for many years and although it is mainly theory based you cannot beat real training in a real classroom. By training with other people in your class you will benefit from being able to ask relevant questions as well as finding the answers to many questions from your fellow students that you may not have even thought of. The examination is a 2 hour multiple choice, open book PC based examination with instant results. The course cost includes examination entry fees. Focus: You will study the latest standard of the IET wiring regulations, including essential subjects such as safety, selection and erection of electrical equipment. There are 8 key modules and current amendments: Section 1 – Scope, Object and FundamentalsSection 2 – DefinitionsSection 3 – Assessment of general characteristicsSection 4 – Protection for SafetySection 5 – Selection and Erection of equipmentSection 6 – Inspection &amp; TestingSection 7 – Special Installations or locationsSection 8 – Functional Requirements This course does include the latest amendments such as: Electromagnetic Disturbance Surge Protection Medical locations Operating and Maintenance Gangways Arc Fault Detection Devices (AFDDs) Changes to fire safety requirements in chapter 422, covering the design of electrical installations in industrial, commercial and multiple-occupancy homes, as well as new information for ‘protected escape routes’ Protection against over voltages Changes across Part 7: Special Locations This classroom based course will show, teach and perfect you on how to reference and use the book for situations that you will encounter while working in the field.

18th Edition Wiring Regulations City and Guilds 2382-22

Our Site Management Safety Training Scheme (SMSTS) refresher training courses, available both online and in-person, are designed for managers and individuals in positions of authority who completed their original SMSTS training program less than three years ago.

Aims
Participants will undertake a concise yet equally engaging training program covering all essential aspects of enforcing health and safety codes of practice at construction sites. Topics include in-depth discussions on risk assessments and effective methods for monitoring and managing industry-specific hazards.
Instructions
For online courses labeled “Remote Learning,” a tutor will deliver the training via video call.
All SMSTS courses are delivered and assessed in English. Participants must have a good command of the language to successfully complete the program.
Additional attendee information will be provided via email. Please ensure you check your inbox.


Site Management Safety Training Scheme (SMSTS) Refresher

This Pipework and Brazing certification course is designed to ensure that personnel are practised in the use of special tools and equipment used to install or repair copper pipework in small commercial and split unit air-conditioning systems. The Pipework and Brazing course also covers the requirements of the Environmental Protection Act regarding the construction/repair of refrigeration pipework and the high pressure implications of new refrigerants. The Pipework and Brazing course ensures approved standards are achieved. Pipework and Brazing course notes/record book are provided.

Pipework and Brazing

The professional working world has changed more rapidly than could have been envisaged at the time of the introduction of GDPR and the Data Protection Act 2018. With more people working from home post-Covid and the ever increasing risk of cyber-attacks, this short course is aimed at taking stock of current practice and risk, as well as considering ICO enforcement action and the implications of hybrid working. &nbsp;It is also a great recap on the rules as they stand and what you need to know to comply. &nbsp;The course will cover:<ul type="disc" fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">UK GDPR - A timely reminder of the rules</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">ICO enforcement action and what we can learn</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Data Protection Impact Assessments - when and how to do them</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Hybrid working and UK GDPR</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Managing cyber attacks from a UK GDPR perspective</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Target Audience</h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The online course is suitable for staff of all levels, from support staff to senior partners.<h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2>Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.<p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note a recording of the course will&nbsp;not&nbsp;be made available.<h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Speaker</h2><h3 data-key="37" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="http://dglegal.co.uk/the-team/matthew-howgate/" style="color: rgb(0, 140, 165); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 140, 165);">Matthew Howgate, Consultant, DG Legal</a></h3>Matt is a non-practising solicitor who has considerable experience in regulatory issues and advising on complex issues of compliance and ethics. He is also an expert in data protection, UK GDPR and on the civil legal aid scheme.Matthew is a lead trainer on and co-developed the LAPG Certificate in Practice Management (a training programme for legal managers and law firm owners) as well as regularly providing training on legal aid Supervision, costs maximisation, data protection and security and on general SRA compliance. &nbsp;

The LAA operates a strict compliance regime when it comes to auditing family controlled work matters, and mistakes can often result in a Contract Notice, corrective action, and further follow-up activity within 6 months. 

This course will discuss the various aspects of family controlled work billing, with discussions on topics such as how to bill private law, public law, and help with mediation matters; how to evidence whether substantive negotiations and a settlement have taken place in private law matters; how do the LAA audit travel and other disbursement claims; what evidence must be present on files to avoid any issues on audit – including scope, gateway evidence, and forms/evidence of means (rules on evidence of means will be included in brief, however, a separate, more in-depth Civil Means Assessment Guidance Course is available); and the rules on claiming separate matters and escape fees. 

Key aspects of the Civil Contract and associated LAA Guidance (including the Codes Guidance) will be included, along with a discussion of common errors that are made. 

Target Audience
This online course is aimed at anyone involved in billing Family Controlled Work matters or managing an LAA Family Contract. 
Resources
Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.

Please note a recording of the course will not be made available.
Speaker
Steve Keeling, Consultant, DG Legal
Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years.

Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.

DG Legal

Legal Aid - Family Controlled Work Billing Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

Developing creative writing skills with a focus on imaginative writing, structuring, spelling, grammar and punctuation. The aim of the workshops is to help students to have written, or have made good progress on writing, their own 500 Word Short Story. We will be focussing on increasing range of vocabulary and language technique choices, along with introducing more advanced ideas about structuring stories; developing skills specifically pertinent to the Creative Writing tasks given in the English Language GCSE. 

Teacher: Harry

Please note: Lessons for this course will be on the 12th, 13th, 19th and 20th of August 

All lessons are at 10am UK/1pm UAE/5pm HK. 

If you cannot attend a lesson for any reason, Lauren will record it and send you a link to watch the sessions.  

Creative Writing with Hannah

500 Words Creative Story Writing (11-14 year olds)

This City &amp; Guilds one day training course will allow service engineers to meet the industry standards requirements for service and maintenance of refrigeration systems containing flammable refrigerants (A3 &amp; A2L) including R290 and R600a. It will provide you with the skills and knowledge to safely handle hydrocarbon refrigerants during installation, service, maintenance and disposal. It is also suitable for engineers working with flammable HFO’s and HFC’s including R1234yf, R1234ze and R32. On successful completion of the course, candidates will be proficient in handling flammable refrigerants contained within refrigeration, air conditioning and heat pump systems and; Dangers of working with hydrocarbons and identifying hazards Regulations for the installation, servicing and de-commissioning of hydrocarbon RAC systems Create a safe working environment and to be able to handle refrigerants safely including recovery, storage and transportation of recovered refrigerants Be able to dispose of recovered refrigerants and oil correctly

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