We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Project Manager's Journey: From 'Doing' to 'Leading' Many of us are 'accidental' project managers. Project management may not be the profession we dreamed of as we were growing up. Most likely we stumbled into it. You may have been asked to manage projects in your organization, because you have shown superior technical skill. Ironically the skill that got you where you are today as a project manager is not what will take you where you need to go in this position. Now you are not 'doing' project work per se any more but 'leading' it. This presentation walks you through the leadership journey you go through as a project manager. It focuses on the skills you must master for this journey. It illuminates the transformation you must make from a 'doer' to a 'leader.' This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Recruitment: IT Basics for IT Recruiters Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Recruitment: IT Basics for IT Recruiters Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Recruitment: IT Basics for IT Recruiters Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Recruitment: IT Basics for IT Recruiters Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Recruitment: IT Basics for IT Recruiters? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Recruitment: IT Basics for IT Recruiters there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Recruitment: IT Basics for IT Recruiters course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Recruitment: IT Basics for IT Recruiters does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Recruitment: IT Basics for IT Recruiters was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Recruitment: IT Basics for IT Recruiters is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:02:00 Section 02: IT Fundamentals Server 00:08:00 What is hardware and software? 00:04:00 Project Life Cycle 00:06:00 Software Development Life Cycle 00:08:00 Section 03: IT Terms / basics Methodologies: Scrum, Agile, Kanban, Waterfall, Lean 00:09:00 CMS 00:04:00 API 00:04:00 Stacks 00:03:00 Native & Hybrid Native Apps 00:02:00 CI / CD / Deployment tools 00:04:00 Section 04: IT Positions CTO 00:13:00 IT Architects 00:08:00 Product Owner 00:12:00 Product Manager 00:06:00 PO vs Product Manager 00:04:00 Project Manager 00:13:00 Product Owner vs Project Manager vs Product Manager 00:07:00 Business Analysts 00:09:00 Business Intelligence Analyst 00:06:00 Data Engineer 00:05:00 Data Scientist 00:07:00 Data Engineer vs Data Scientist 00:07:00 Agile Coach 00:14:00 Scrum Master 00:08:00 Agile Coach vs Scrum Master 00:01:00 Frontend Developer 00:06:00 Backend Developer 00:06:00 Fullstack Developer 00:04:00 Developers: Frontend, Backend and Fullstack 00:02:00 iOS Developer 00:03:00 Android Developer 00:04:00 UX Designers 00:09:00 UI Design 00:08:00 UX vs UI Design: what is the difference? 00:04:00 QA Engineers and Testers 00:09:00 System Administrators+ 00:07:00 DevOps 00:05:00 SEO Specialists: who are they? 00:10:00 Section 05: IT Technologies Programming languages and frameworks Programming Languages and Frameworks. Introduction 00:01:00 Programming languages and frameworks 00:08:00 JavaScript 00:02:00 Java 00:03:00 Python 00:01:00 C 00:02:00 C# 00:02:00 C++ 00:03:00 SWIFT 00:02:00 Objective C 00:01:00 HTML 00:02:00 PHP 00:02:00 Ruby 00:02:00 SQL 00:02:00 Go 00:01:00 R 00:01:00 Section 06: IT Technologies: Databases Database 00:05:00 Types of Databases 00:07:00 Section 07: From Recruiter to Recruiter The day of an IT Recruiter 00:05:00 Key principles 00:03:00 Sourcing Tipps 00:03:00 Section 08: Bye-bye Thank you for taking part in this course! 00:01:00 Assignment Assignment - Recruitment: IT Basics for IT Recruiters 00:00:00
The Value Driven Project Manager This presentation addresses how core values are formed at the individual level and at the organizational level. It will also address how these values drive personal performance and influence the effectiveness of the professional project manager. Is project management a profession or simply a methodology? While the debate continues, there is no doubt that a well-trained, experienced, professional project manager will make a meaningful addition to any organization. The career-minded project manager is an authority on achieving success, and continually practices and develops the skills necessary to overcome any challenges encountered during the process. This video offers keen insight into how core values are formed at the individual level and at the organizational level, and how these values drive personal performance and influence the effectiveness of the professional project manager. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Achieving Hypergrowth with DevOps OKRs OKRs (Objectives and Key Results) as a framework for defining and tracking objectives and their outcomes is now widely adopted by companies of all sizes, within multiple industries: Google, Adobe, Amazon, Facebook, Dell, Microsoft, Siemens, and Samsung, to name a few. Product OKRs allow for alignment in product development and delivery, Marketing and Sales OKR support driving the buying process via distribution channels, and Customer Service OKRs ensure that customers receive the support they need. All OKRs are important and interdependent in a cascading, objective-setting environment; however, DevOps OKRs play a special role. They boost customer satisfaction, revenue, productivity, and many other key results exponentially, thus allowing a company to achieve the next level of business objectives. In this talk, we will review why this is happening and discuss how to make it happen. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Practical Application of Advanced Analysis Tools to Improve Project Success The Practical Application of Advanced Analysis Tools to Improve Project Success Advanced analysis techniques are often presented in such a way that they are not only confusing but don't seem applicable or worth the time. Unfortunately, because of a lack of understanding of when and how to apply various quality and statistical tools, these tools are underutilized or completely disregarded. The result is missed opportunities for real improvement. This presentation will introduce basic yet powerful tools which can help a project team better understand the drivers to customer satisfaction and other important metrics of the business. If a project manager wants to take the next step in terms of knowledge and skill set enhancement, they need to learn about and apply advanced analysis techniques to tackle the toughest problems. It's that simple. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Value Driven Project Manager This presentation addresses how core values are formed at the individual level and at the organizational level. It will also address how these values drive personal performance and influence the effectiveness of the professional project manager. Is project management a profession or simply a methodology? While the debate continues, there is no doubt that a well-trained, experienced, professional project manager will make a meaningful addition to any organization. The career-minded project manager is an authority on achieving success, and continually practices and develops the skills necessary to overcome any challenges encountered during the process. This video offers keen insight into how core values are formed at the individual level and at the organizational level, and how these values drive personal performance and influence the effectiveness of the professional project manager. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Mission-Critical Project Manager - Why Our PMs Need (more) Critical Thinking and Problem-Solving Skills Many project managers have achieved mastery of the "tools of the project management trade": they are great planners, effective managers of their project teams, heroic firefighters - in short, they are competent in delivering projects. However, the number of people who can identify a problem, articulate a strategy to address it, *and* translate that strategy into reality is very limited in most organizations. Today, the ability to deal with ambiguity and complexity, acknowledge and solve new problems, and deal with a high degree of uncertainty is in high demand. For such challenges there is little to be found in the conventional 'PM Toolbox.' Adding creative and critical thinking skills is a rewarding opportunity and can make the difference between being just another PM or a truly strategic asset. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
The Business Value of Risk Management - Risk Management is Not Optional What is value? More to the point, what is business value? If value is in the 'eyes of the beholder,' how can we reach consensus? If we do reach consensus, how do we know it is real value? The answers to these questions are critical because they are the reasons for your portfolio, program, or project. There is a direct correlation between value and performance. This presentation will provide guidance that you can apply to virtually any situation, and address the relationship between risk and business value. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.