308 Agile courses in Lees delivered Live Online

leadership management training course customer service training

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

Duration 4 Days 24 CPD hours This course is intended for Security-operations (SecOps), or security, orchestration, automation, and response (SOAR) engineers, managed security service providers (MSSPs), service delivery partners, system integrators, and professional services engineers Overview This training is designed to enable a SOC, CERT, CSIRT, or SOAR engineer to start working with Cortex XSOAR integrations, playbooks, incident-page layouts, and other system features to facilitate resource orchestration, process automation, case management, and analyst workflow. The course includes coverage of a complete playbook-development process for automating a typical analyst workflow to address phishing incidents. This end-to-end view of the development process provides a framework for more focused discussions of individual topics that are covered in the course. The Cortex? XSOAR 6.8: Automation and Orchestration (EDU-380) course is four days of instructor-led training that will help you: Configure integrations, create tasks, and develop playbooks Build incident layouts that enable analysts to triage and investigate incidents efficiently Identify how to categorize event information and map that information to display fields Develop automations, manage content, indicator data, and artifact stores, schedule jobs, organize users and user roles, oversee case management, and foster collaboration This class is powered by Cloud Harmonics. Course Outline Module 1 - Core Functionality and Feature Sets Module 2 - Enabling and Configuring Integrations Module 3 - Playbook Development Module 4 - Classification and Mapping Module 5 - Layout Builder Module 6 - Solution Architecture Module 7 - Docker Module 8 - Automation Development and Debugging Module 9 - The Marketplace and Content Management Module 10 - Indicators and Threat Intelligence Management Module 11 - Jobs and Job Scheduling Module 12 - Users and Role-Based Access Controls (RBAC) Module 13 - Integration Development Additional course details: Nexus Humans Palo Alto Networks: Cortex XSOAR 6.8: Automation and Orchestration(EDU-380) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks: Cortex XSOAR 6.8: Automation and Orchestration(EDU-380) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Supercharge your marketing department with the game-changing strategies that can unleash hidden growth opportunities and eradicate inefficiencies.This is NOT your average marketing webinar. This is your chance to take your marketing from good to legendary in 2024!

Duration 2 Days 12 CPD hours This course is intended for Built for IT Professionals working with Citrix Gateway, with little or no previous Citrix Gateway experience. Potential students include administrators, engineers, and architects interested in learning how to deploy or manage Citrix Gateway environments. Overview Configure Authentication and Authorization Define End User Access and Experience Integrate Citrix Gateway with Citrix Virtual Apps and Desktops and additional resources Employ recommended tools and techniques to troubleshoot common Citrix Gateway network and connectivity issues Learn the skills required to configure and manage Citrix Gateway features. At the end of the course, students will be able to configure their Citrix Gateway environments to address remote access requirements for Apps and Desktops. Citrix Gateway Introduction to Citrix Gateway Advantages and Utilities of Citrix Gateway Citrix Gateway Configuration Common Deployments AppExpert Expressions Introduction to AppExpert Policies Default Policies Explore Citrix ADC Gateway Policies Policy Bind Points Using AppExpert with Citrix Gateway Authentication, Authorization, and Secure Web Gateway Authentication and Authorization Multi-Factor Authentication nFactor Visualizer SAML authentication Managing Client Connections Introduction to Client Connections Session Policies and Profiles Pre and Post Authentication Policies Citrix Gateway Deployment Options Managing User Sessions Integration for Citrix Virtual Apps and Desktops Virtual Apps and Desktop Integration Citrix Gateway Integration Citrix Gateway WebFront ICA Proxy Clientless Access and Workspace App Access Fallback SmartControl and SmartAccess for ICA Configuring Citrix Gateway Working with Apps on Citrix Gateway RDP Proxy Portal Themes and EULA Additional course details: Nexus Humans CNS-226: Implement Citrix ADC 13.x with Citrix Gateway training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-226: Implement Citrix ADC 13.x with Citrix Gateway course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Network Engineers, Network Administrators, Network Security Engineers, and NOC Administrators. Overview Successful completion of this five-day, instructor-led course will help enhance your understanding of how to design, implement, and effectively operate a Prisma SDWAN solution. You will get hands-on experience configuring Prisma SD-WAN with a branch and datacenter, configure policies, and use Prisma SD-WAN services. The Prisma SD-WAN Design and Operation (EDU-238) course describes the next generation Prisma SD-WAN solution, the capability and value it provides over legacy WAN and SD-WAN implementations, and how to configure, operate, and troubleshoot the solution. This course is intended for people who must configure, maintain, and use wide area networks, from data centers, to branches, to the cloud. Course Outline 1 - Solution Overview 2 - Branch Design 3 - Routing 4 - Policy Module #1 - Application Path and QoS Policy 5 - Policy Module #2 - NAT, ZBFW and Security 6 - Event Policy Management Services 7 - DNS and DHCP Services 8 - Operations and Troubleshooting 9 - CloudBlades 10 - Integrating Prisma SD-WAN and Prisma Access for SASE Implementation 11 - DevOps 12 - Next Steps Additional course details: Nexus Humans Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks :Prisma SD-WAN : Design and Operation EDU-238 (6.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience for the DevSecOps Practitioner course are professionals including: Anyone focused on implementing or improving DevSecOps practices in their organization Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will be able to: Comprehend the underlying principles of DevSecOps Distinguish between the technical elements used across DevSecOps practices Demonstrate how practical maturity concepts can be extended across multiple areas. Implement metric-based assessments tied to your organization. Recognize modern architectural concepts including microservice to monolith transitions. Recognize the various languages and tools used to communicate architectural concepts. Contrast the options used to build a DevSecOps infrastructure through Platform as a Service, Server-less construction, and event-driven mediums Prepare hiring practices to recognize and understand the individual knowledge, skills, and abilities required for mature Dev Identify the various technical requirements tied to the DevSecOps pipelines and how those impact people and process choices. Review various approaches to securing data repositories and pipelines. Analyze how monitoring and observability practices contribute to valuable outcomes. Comprehend how to implement monitoring at key points to contribute to actionable analysis. Evaluate how different experimental structures contribute to the 3rd Way. Identify future trends that may affect DevSecOps The DevSecOps Practitioner course is intended as a follow-on to the DevSecOps Foundation course. The course builds on previous understanding to dive into the technical implementation. The course aims to equip participants with the practices, methods, and tools to engage people across the organization involved in reliability through the use of real-life scenarios and case stories. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as implementing DevSecOps practices to their organizational structure, building better pipelines in distributed systems, and having a common technological language. This course positions learners to successfully complete the DevSecOps Practitioner certification exam. DevSecOps Advanced Basics Why Advance Practices? General Awareness People-Finding Them Core Process Technology Overview Understanding Applied Metrics Metric Terms Accelerating People-Reporting and Recording Integrating Process Technology Automation Architecting and Planning for DevSecOps Architecture Basics Finding an Architect Reporting and Recording Environments Process Accelerating Decisions Creating a DevSecOps Infrastructure What is Infrastructure? Equipping the Team Design Challenges Monitoring Infrastructure Establishing a Pipeline Pipelines and Workflows Engineers and Capabilities Continuous Engagement Automate and Identify Observing DevSecOps Outcomes Observability vs. Monitoring Who gets which Report? Setting Observation Points Implementing Observability Practical 3rd Way Applications Revisiting 3rd Way Building Experiments Getting the Most from the Experiment The Future of DevOps Looking Towards the Future Staying Trained Innovation What, and from Who? Post-Class Assignments/Exercises Extended advanced reading associated with Case Stories from the course Additional course details: Nexus Humans DevSecOps Practitioner (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the DevSecOps Practitioner (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

leadership management training course belbin team roles

Duration 4 Days 24 CPD hours This course is intended for Primary audience: IT administrators, architects, and business leaders who already manage Nutanix clusters in the datacenter, but who would like more in-depth knowledge of Nutanix datacenter administration. Anyone seeking preparation for the Nutanix Platform Professional (NPP) Advanced certification (in development).Secondary audience: Managers and technical staff seeking more detailed information before making a purchase decision. Overview Protect intellectual property and company data to guarantee business continuity with a complete, advanced data protection strategy.Practice advanced datacenter management procedures using hands on labs.Get the most out of Nutanix systems by maximizing configuration and operation for peak efficiency.Validate new skills by preparing for and completing the Nutanix Platform Professional Advanced certification. The Nutanix AAPM Advanced Administration & Performance Management course is an advanced level training program for experienced Nutanix data center administrators, technicians, and support personnel.The course features comprehensive coverage of performance management for Nutanix clusters, including options for performance optimization, troubleshooting issues and tuning. Learn through hands-on labs to monitor system performance, advanced networking and storage to help optimize data center administration.Advanced Administration explains in detail how to use the major Acropolis services such as Acropolis Block Services (ABS) and Acropolis File Services (AFS). The course also explains how to define and manage assets and applications using Calm, including how to connect to clouds, automation of the Life Cycle Management (LCM) application, and how to implement and configure Self Service Portal and governance.Take advantage of Flash mode to improve system performance as well as how to effectively clone and delete VMs, move them between storage containers, and how to manage VMs (tagging, sizing, migration). Performance ManagementManaging Controller VM ServicesAdvanced Virtual Machine AdministrationImplementing Business Continuity/Disaster RecoveryConfiguring Advanced NetworkingCustomizing Security ServicesManaging Acropolis ServicesPrism Central Management

Duration 3 Days 18 CPD hours This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work.You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience.Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment. This foundational course to Citrix Workspace intelligence ushers you into the new generation of Citrix. You will discover how intelligent features help organize, guide, and automate the future of your work. You will gain an understanding of the fundamentals of web services, APIs, and systems integrations through building microapps designed to boost employee productivity and optimize the end user experience. Through this course, you will learn the fundamentals of Citrix Workspace intelligence features, web services, security considerations and API troubleshooting to help you successfully deploy intelligent workspace features in your environment.