676 Advocate courses in Cardiff delivered Online

£33 Billion - £42 Billion- annual costs each year of employers because of presenteeism (when individuals attend work but are less productive because of their mental health problems), sickness absence and staff turnover. Around 300,000 workers with a long-term mental health conditions lose their jobs each year. To prevent this colossal loss and for better job security, employers and employees, both parties need to be aware of mental health at work. Along with this comprehensive Workplace Mental Health First Aid and Advocacy Training Diploma, you will get 10 additional premium courses, an original hardcopy certificate, transcript, and a student ID card. What other courses are included in this Workplace Mental Health First Aid and Advocacy Training Course 01: Workplace Mental Health First Aid and Advocacy Training Course 02: Cognitive behavioural therapy Course 03: Biohacking Your Physical and Mental Health Course 04: NLP Practitioner Course 05: Rational Emotive Behaviour Therapy Course 06: Addiction and Mental Health - Dual Diagnosis Course 07: Designated Safeguarding Lead (DSL) Complete Diploma Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Leadership & Management Diploma Course 10: Learning Disability Awareness Course 11: Dialectal Behaviour Therapy (DBT) Support your colleagues and promote healthy protocols at your workplace by becoming a Mental Health advocate. This course will teach you how individuals are mentally affected by work-related issues and the steps you can take to help them. Workplace Mental Health First Aid and Advocacy Training will provide you with the CPD certificate that you'll need to succeed. So enrol now in this Workplace Mental Health First Aid and Advocacy Training! You will receive vital training from industry experts on the consequences of sustained stress, depression, and anxiety experienced on a job. Alongside this, you will be coached on the appropriate ways to engage and assist those with issues. This knowledge will ensure that your workplace adopts a culture of welfare and care, making it a healthier place for all those concerned. It also trains people how to look after their own mental health and wellbeing. The curriculum of Mental Health First Aid Bundle Course 1: Mental Health First Aid Module 01: Introduction to Mental Health Module 02: Overview of Mental Health First Aid Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Legislation and Services Module 13: Approach and React To People in Mental Health Crisis ----------- 10 more additional courses-------------- How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Mental Health First Aid. It is available to all students, of all academic backgrounds. Please note: This Course is not regulated. To get a professional qualification, you can choose any of the following: RQF Mental Health Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Our Mental Health First Aid is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path This comprehensive Mental Health First Aid is ideal for anyone who wants to fast track their career in relevant sector. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Mental Health First Aid and Advocacy Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Step into the realm of inclusivity with our transformative course, 'Inclusive Communities: Disability Awareness and Inclusion Training.' Uncover the nuances of disabilities and the power of fostering an inclusive environment through a dynamic curriculum. From the legal landscape surrounding disability rights to effective communication strategies, this course provides a comprehensive exploration. Elevate your awareness, challenge preconceptions, and become an advocate for creating truly inclusive communities. Learning Outcomes Develop a nuanced understanding of various disability models and their implications. Navigate the legal framework governing disability rights and workers' duties. Acquire effective communication strategies to foster a more inclusive workplace. Master the art of recruiting, managing, and promoting individuals with disabilities. Cultivate skills to create a genuinely inclusive workplace that champions diversity. Why choose this Inclusive Communities: Disability Awareness and Inclusion Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Inclusive Communities: Disability Awareness and Inclusion Training course for? HR professionals seeking to enhance workplace inclusivity. Managers and supervisors aiming to create a diverse and welcoming environment. Individuals passionate about advocating for disability rights and awareness. Team members interested in developing effective communication strategies. Anyone committed to fostering inclusive communities. Career path Inclusion Coordinator: £28,000 - £35,000 Disability Employment Specialist: £25,000 - £32,000 Diversity and Inclusion Officer: £30,000 - £40,000 HR Manager: £35,000 - £45,000 Training and Development Specialist: £30,000 - £38,000 Workplace Accessibility Consultant: £28,000 - £36,000 Prerequisites This Inclusive Communities: Disability Awareness and Inclusion Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Inclusive Communities: Disability Awareness and Inclusion Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Concept of Disabilities and Inclusion Concept of Disabilities and Inclusion 00:12:00 Module 02: Disability and The Law Disability and The Law 00:11:00 Module 03: Models of Disability Models of Disability 00:11:00 Module 04: General Duties of Workers' Representatives General Duties of Workers' Representatives 00:08:00 Module 05: Ensuring Health and Safety for Disabled People Ensuring Health and Safety for Disabled People 00:16:00 Module 06: Managing Workers with Disabilities Managing Workers with Disabilities 00:11:00 Module 07: Effective Communication Strategies with Disabled People Effective Communication Strategies with Disabled People 00:09:00 Module 08: Recruiting People with Disabilities Recruiting People with Disabilities 00:12:00 Module 09: Promotion Promotion 00:09:00 Module 10: Creating an Inclusive Workplace Creating an Inclusive Workplace 00:13:00

Embark on a Compassionate Journey: Community Care Worker Course Step into the world of Community Care with our comprehensive course designed to equip you with the knowledge and skills needed to make a meaningful impact. In the module 'Introduction to Mental Health,' we set the stage for understanding the intricacies of mental health, providing a foundational understanding that forms the bedrock of community care. As you delve deeper into modules such as 'Childhood and Adolescent Psychiatric Disorders' and 'Stress and Anxiety Disorders,' you'll gain insights into the diverse challenges individuals face, laying the groundwork for empathetic and effective care. Learning Outcomes Develop a nuanced understanding of mental health and its various dimensions. Acquire the skills to support individuals dealing with childhood and adolescent psychiatric disorders. Recognize and address stress, anxiety, and mood disorders with sensitivity and expertise. Navigate complexities surrounding schizophrenia, personality disorders, and eating & sleeping disorders. Gain insights into the role of medication, therapy, and the legal frameworks in mental health treatment. Why choose this Community Care Worker course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Community Care Worker course for? Individuals passionate about making a positive impact on mental health in their community. Aspiring mental health support workers seeking foundational knowledge. Students pursuing studies in psychology, social work, or related fields. Healthcare professionals expanding their expertise into mental health care. Anyone eager to contribute to community well-being through mental health support. Career path Community Care Worker: £20,000 - £28,000 Mental Health Support Worker: £18,000 - £25,000 Psychiatric Care Assistant: £22,000 - £30,000 Community Mental Health Officer: £25,000 - £32,000 Social Services Advocate: £20,000 - £28,000 Mental Health Outreach Coordinator: £28,000 - £35,000 Prerequisites This Community Care Worker does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Community Care Worker was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Community Care Worker Introduction to Mental Health 00:19:00 Overview of Mental Health Support Worker 00:14:00 Childhood and Adolescent Psychiatric Disorders 00:24:00 Stress and Anxiety Disorders 00:31:00 Schizophrenia 00:25:00 Personality Disorders 00:41:00 Mood Disorders 00:21:00 Eating & Sleeping Disorders 00:43:00 Self-Harm and Suicide 00:19:00 Medication and Therapy in the Treatment of Mental Illness 00:31:00 Mental Health Legislation and Services 00:27:00 Community Mental Health Teams (CMHTs) 00:17:00 The Participation of The Service User 00:19:00

About Course Learn the Fundamental Principles of Copywriting and Start Writing Effective Promotional Pieces In this practical course, you will learn the fundamental principles of copywriting, including: Features versus benefits: How to turn product features into benefits that resonate with your target audience Headlines and leads: How to write strong headlines and leads that capture attention and make people want to read more Dramatization of differences: How to use language to emphasize the unique selling points of your product or service Credibility builders: How to establish your expertise and credibility as a writer Social proof: How to use testimonials and other forms of social proof to persuade people to buy Offers and tone: How to craft irresistible offers and write in a tone that appeals to your target audience You will also get the opportunity to complete three real-life writing assignments and compare your work to that of others. This will give you valuable feedback and help you improve your copywriting skills. By the end of this course, you will be able to: Write effective promotional pieces that generate leads and sales Communicate the unique selling points of your product or service Persuade people to take action Write in a tone that What Will You Learn? Through hands-on practice, know how to turn words into money Analyze any persuasion challenge so as to identify the factors that will move readers to action Include all the necessary elements in either the simplest, shortest marketing piece and more complicated ones Differentiate an offering from the competition Capture a reader's attention, explain what's on offer and clinch the deal Gain confidence from a start-to-finish overview of effective copywriting Course Content Introduction Introduction The What and The So What The Importance of 'What' 6 Ways to Clarify the 'What' Benefits - the 'So What' Capture Attention The Top 8 Types of Headlines 8 Leads That Set the Hook Differentiate and Dramatize Differentiate from the Competition 10 Ways to Dramatize Differences Now You Try #1 Credibility and Proof Credibility Builders The Top 5 Types of Social Proof Credibility Killers Offers What Is an Offer? Elements of Offers Now You Try #2 Putting it All Together Tone Formatting Copy Now You Try #3 Conclusion Conclusion A course by Marcia Yudkin Marketing Coach, Introvert Advocate RequirementsSuitable for absolute beginnersGood review and practice for those with some experience Audience Anyone seeking a practical (and potentially lucrative) new writing skill Employees told to write a website, sales letter or ad who aren't sure how Aspiring freelancers wanting a solid foundation for success Managers or business owners who need to know how to assess the work of copywriters they hire Audience Anyone seeking a practical (and potentially lucrative) new writing skill Employees told to write a website, sales letter or ad who aren't sure how Aspiring freelancers wanting a solid foundation for success Managers or business owners who need to know how to assess the work of copywriters they hire

Overview This comprehensive course on Release Addiction, Anxiety and Trauma Level-3 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Release Addiction, Anxiety and Trauma Level-3 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Release Addiction, Anxiety and Trauma Level-3 . It is available to all students, of all academic backgrounds. Requirements Our Release Addiction, Anxiety and Trauma Level-3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 39 lectures • 04:46:00 total length •Introduction: 00:01:00 •Healing: 00:11:00 •The Art of Thriving: 00:04:00 •The Art & Benefits of Reframing: 00:03:00 •Advocate vs. Adversary: 00:09:00 •Dependence & Addiction & the Relationship to Fear, Phobia & Anxiety: 00:11:00 •Rumpelstiltskin, Grace & Enlightenment: 00:03:00 •Negative Core Beliefs: 00:05:00 •Family Beliefs vs. Personal Beliefs: 00:07:00 •Observation, Awareness, Mindfulness and the Ambivalence of Addiction: 00:03:00 •'C' Words for Change - the Power of Just One Letter: 00:06:00 •Attitude = Experience: 00:06:00 •PTSD - Shock vs. Trauma: 00:04:00 •Energy Packets - What are they?: 00:05:00 •Trauma List: 00:05:00 •Inner Dialogue: 00:04:00 •TAT Pose & the Three-Spot Tapping Points: 00:07:00 •Atavisms & Miasms: 00:05:00 •The Issue of the 'Super-Sensitive': 00:02:00 •Releasing Negative Feelings: 00:08:00 •Alcohol & Drug Recovery - other considerations: 00:03:00 •Seasonal Affective Disorder (S.A.D.): 00:03:00 •Pyroluria: 00:05:00 •The Animal Metaphor Exercise: 00:12:00 •Daily Energy Tune-Up: 00:09:00 •Existentialism - the questions: 00:05:00 •Energy Medicine Healing Modalities: 00:03:00 •The Need for Forgiveness: 00:04:00 •Sydney Banks - Reflections on 'The Enlightened Gardener': 00:04:00 •The Tao of Tapas: 00:08:00 •The Power of Now: 00:07:00 •Attachment vs. Authenticity: 00:06:00 •Finding the Palace of Possibilities: 00:07:00 •Addiction & its Paradoxes: 00:30:00 •Addiction, Boundaries & Enabling: 00:57:00 •The use of Medication for Alcohol Use Disorder (AUD): 00:07:00 •Live a Life that Matters: 00:02:00 •Things Have Changed: 00:05:00 •Assignment -Release Addiction, Anxiety and Trauma Level-3: 00:00:00

**Disability Awareness & Inclusion Training - CPD Accredited Course - Free Certificate** This Disability Awareness & Inclusion Training Course is designed to deepen understanding and raise awareness about the barriers that individuals with disabilities face in everyday life. The course encourages a shift in perspective, helping learners develop a respectful and informed approach towards disability, fostering more inclusive environments in various settings. Whether you're an employee, employer, or community member, this training will provide valuable insights into how disability affects people, their rights, and how we can all contribute to creating more accessible spaces for everyone. The course focuses on essential topics such as the types of disabilities, legal frameworks, and the importance of sensitivity and communication. Through engaging content, learners will explore practical approaches to ensure equitable treatment of people with disabilities. By completing this course, participants will be better equipped to recognise potential challenges faced by individuals with disabilities, and how small adjustments can lead to significant positive changes in the workplace or community setting. This training is an excellent opportunity to build your awareness and make a tangible difference in creating more inclusive and supportive environments. Key Features of Disability Awareness & Inclusion Training Course: This Disability Awareness & Inclusion Training Course is CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases of Disability Awareness & Inclusion Training Course. Course Curriculum of Disability Awareness & Inclusion Training Course: Module 01: Concept of Disabilities and Inclusion Module 02: Disability and The Law Module 03: Models of Disability Module 04: General Duties of Workers' Representatives Module 05: Ensuring Health and Safety for Disabled People Module 06: Managing Workers with Disabilities Module 07: Effective Communication Strategies with Disabled People Module 08: Recruiting People with Disabilities Module 09: Promotion Module 10: Creating an Inclusive Workplace Learning Outcomes of Disability Awareness & Inclusion Training Course: Grasp the diverse Concept of Disabilities, fostering a culture of inclusivity. Navigate the legal landscape, understanding Disability and The Law intricacies. Explore varied Models of Disability, shaping a nuanced perspective. Comprehend the pivotal General Duties of Workers' Representatives for workplace cohesion. Ensure Health and Safety for Disabled People, creating a secure environment. Master Effective Communication Strategies, fostering connections with disabled individuals. Accreditation This Disability Awareness & Inclusion Training course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Disability Awareness & Inclusion Training course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Disability Awareness & Inclusion Training Course: Employers and HR Professionals can enroll this Disability Awareness & Inclusion Training Course Educators and School Staff can enroll this Disability Awareness & Inclusion Training Course Healthcare Professionals can enroll this Disability Awareness & Inclusion Training Course Community Leaders can enroll this Disability Awareness & Inclusion Training Course Customer Service Representatives can enroll this Disability Awareness & Inclusion Training Course Service Providers: To enhance services for individuals can enroll this Disability Awareness & Inclusion Training Course Students and General Public can enroll this Disability Awareness & Inclusion Training Course Career path Inclusive Recruitment Specialist Disability Rights Advocate Workplace Diversity Coordinator Health and Safety Officer Communication Accessibility Consultant Inclusion and Diversity Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding mental health is an essential part of fostering a supportive environment for students. This course on Mental Health Awareness in the School aims to provide valuable insights for school staff, educators, and anyone working within the educational setting. It focuses on recognising signs of mental health challenges in students, promoting emotional well-being, and equipping school staff with the knowledge to support students in distress. The course is designed to raise awareness and offer practical information that can be integrated into daily school life to help create a positive and inclusive atmosphere. Through engaging content, learners will gain a deep understanding of mental health issues commonly faced by students in school settings. The course explores key topics such as stress, anxiety, depression, and other mental health conditions, offering effective strategies for recognising and responding to these challenges. It also encourages developing a supportive, empathetic approach when dealing with students who may be struggling. By completing this course, school staff will be better prepared to handle sensitive situations with confidence, ensuring a safe and caring environment for all students. Good luck with your learning journey! 4o mini Key Features CPD Certified Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Explore a thorough programme that addresses many facets of mental health awareness. Start by investigating various mental health conditions and becoming familiar with their telltale signs and symptoms. Proceed to comprehend the effects of these diseases in various contexts, such as personal relationships and the workplace. Learn effective coping mechanisms for stress and anxiety, and then dive deeply into mood, personality, eating, and sleep issues. Investigate methods to stop self-harm and suicide, and culminate in creating a mental health toolkit for overall wellness. Every lesson has assessments to help guarantee understanding and reinforce what has been learned. Course Curriculum: Module 01: Introduction to Mental Health Awareness Assessment Module 01 Module 02: Mental Health in the Workplace Assessment Module 02 Module 03: Stress and Anxiety Disorders Assessment Module 03 Module 04: Mood and Personality Disorders Assessment Module 04 Module 05: Eating and Sleeping Disorders Assessment Module 05 Module 06: Self-Harm and Suicide Assessment Module 06 Module 07: Mental Wellbeing Toolkit Assessment Module 07 Learning Outcomes: Identify signs and symptoms of common mental health disorders. Develop strategies for managing stress and anxiety effectively. Understand the complexities of mood and personality disorders. Recognize the impact of eating and sleeping disorders on mental health. Implement preventive measures for self-harm and suicide. Utilize resources from the Mental Wellbeing Toolkit for self-care and support. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Educators seeking to support students' mental health. Healthcare professionals aiming to enhance their understanding of mental health. Human resources personnel committed to fostering a positive workplace environment. Parents and caregivers wanting to better support loved ones' mental wellbeing. Individuals passionate about promoting mental health awareness in their communities. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Mental Health Support Worker Counsellor Psychiatric Nurse Occupational Therapist Social Worker Mental Health Advocate Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Find out about top-notch holistic methods to heal the pet. Build a spiritual connection with your pet through the lessons in this course. Learn about communication walkthroughs and Basic Needs.

The Diploma in Safeguarding Children provides comprehensive training across all key areas of safeguarding and child protection. By completing this course, learners gain essential knowledge and skills to help keep children safe from harm.