244 Advocacy courses

Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Maintaining a healthy and safe workforce is an important responsibility for employers and ensuring that all workers know their obligations for being physically fit for work is an essential part of that process. When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course After completing this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Instant access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Other Benefits of this Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Drug and Alcohol, Mental Health & Suicide Awareness course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Course Curriculum of Drug and Alcohol Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Course Curriculum of Suicide Awareness Module 01: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts. Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses. The learner will know how to sign-post the individual to appropriate support and professional services. Course Curriculum of Level 5 Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method of Drug and Alcohol: Drug and Alcohol Awareness Course After completing each module of the Drug and Alcohol: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol: Drug and Alcohol Awareness Course After completing the MCQ/Assignment assessment for this Drug and Alcohol: Drug and Alcohol Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Special Note: Our Course is not a regulated Drug and Alcohol: Drug and Alcohol Awareness Course. If You want to get qualified, you can consider following options: EDI Drugs Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00

>>24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now!<< The Health & Social Care industry is one of the most important and rewarding fields of work. With a growing aging population and increasing demands for healthcare, there has never been a better time to consider a career in this Health Social Care sector. OurLevel 2 & 3 Diploma in Health & Social Care + Care Certificate Standards (1 to 15) Package provides a comprehensive curriculum covering all the essential aspects of this industry, from communication and caregiving to legal and ethical standards. You will learn the principles and policies of working in Health Social Care, and gain an understanding of important issues such as safeguarding vulnerable individuals, risk management, and health and safety responsibilities. Courses Are Included in This Care Certificate (1 to 15 Standards) with Health & Social Care Level 3 Diploma: Course 01: Level 2 & 3 Diploma in Health & Social Care Course 02: Care Certificate (Standards 1 to 15) Course 03: Observation Skills for Carers Course 04: Dementia Training Course 05: Medication Administration Training By completing this course, you will be equipped with the knowledge and skills needed to work as a competent Health Social Care professional. You will be able to communicate effectively with patients and colleagues, understand your rights and responsibilities, and promote equality, diversity, and rights in the workplace. You will also have a strong understanding of the legal, professional, and ethical aspects of healthcare, enabling you to provide safe and effective care to vulnerable individuals. This course is suitable for anyone who is interested in working in the Health Social Care sector. Whether you are a school leaver, looking to change careers, or simply want to develop your knowledge and skills in this area, this Health Social Care course is for you. At the end of this Health Social Care course, you will learn: Develop effective communication skills in Health Social Care. Understand legal and ethical standards of practice in healthcare. Promote equality, diversity, and rights in the workplace. Understand the principles and policies of working in Health Social Care. Identify and manage risks in the workplace. Safeguard vulnerable individuals in Health Social Care. Why Choose Our Health Social Care Course: Get instant access to this course. Health Social Care is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials Health Social Care comes with 24/7 tutor support Level 2 & 3 Diploma in Health & Social Care Certificate Introduction to Health Social Care Certificate Health Social Care Certificate Communication and its Relevance Rights and Responsibilities as a Health Social Care Worker Role as A Caregiver and Health Social Care Professional Working in Health Social Care Certificate; Promoting Equality, Diversity and Rights Important Principles and Policies in Health Social Care Work Legal and Professional Standards of Practice in Health Social Care Part - 1 Legal and Professional Standards of Practice in Health Social Care Part - 2 Health Social Care Safeguarding Vulnerable Individuals Health Social Care Responsibilities The Economics of Health Social Care Strategic Marketing for Health Social Care Managing Finance in Health Social Care Certificate Managing Service Delivery in Health Social Care Course 02: Care Certificate Standards 1-15 Your Health Care role and responsibilities Your personal development Health Care & Safeguarding children Health Care & Safeguarding Adults Person-centered health care certificate Infection prevention and control Health and safety Fluids and nutrition Equality and diversity Equality and diversity Data protection and confidentiality Health care Communication Basic Life Support Caring for Mental Health Privacy and Dignity Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Health Social Care Level 3 course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Health Social Care course is suitable for: School leavers Career changers Healthcare assistants Support workers Caregivers Anyone interested in Health Social Care This Diploma in Health & Social Care Level 2 & 3 course doesn't have formal qualifications. However, in order to get qualified, you have to join - RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care a level health social care Certificate Level 4 NVQ Health and social care Certificate RQF health and social care level 3 QCF level 2 health and social care Certificate health and social care level 3 Level 3 Diploma in Health and Social Care Certificate Level 4 NVQ Health and social care Certificate QCF level 3 health and social care Certificate level 3 nvq health and social care Certificate Mental Health Care Worker rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Certificate in Management for Level 5 nvq health and social care or qcf level 3 nvq health and social care Certificate Level 3 nvq health and social care Certificate Level 4 NVQ Health and social care Certificate Mental Health Care Worker Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Certificate Level 4 NVQ Health and Social Care Certificate level 3 nvq health and social care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Care Certificate level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Requirements There is no formal requirement for Health Social Care course. Career path Enrolling on this Health Social Care Level 3 can lead you to the following career paths: Healthcare Assistant (£16,000 - £22,000) Support Worker (£16,000 - £23,000) Caregiver (£16,000 - £25,000) Mental Health Support Worker (£17,000 - £25,000) Residential Support Worker (£18,000 - £27,000) Community Support Worker (£20,000 - £30,000) Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This level 3 award training will equip you with all the tools you need to be able to understand, deal with and support people struggling with their wellness and/ or ill mental health. You will also gain 8 UCAS Points by attending this course.

24-Hour Flash Sale! Prices Reduced Like Never Before!! It's very disheartening to live in a world where your voice isn't heard, where your needs and challenges are overlooked just because of a lack of understanding. In the UK alone, over 1.5 million individuals are navigating life with learning disabilities, facing barriers that many of us can't fathom. It's a reality that's often hidden in plain sight, creating a silent epidemic of isolation and unmet potential. This is why the "Learning Disability Nursing" course is designed to bridge this gap, equipping you with the knowledge and skills to make a profound difference. Understand the complex relationship between Learning Disabilities and Mental Health. Master Psychosocial and Psychodynamic Interventions. You'll explore the full spectrum of care throughout the lifespan, learning to advocate for health and well-being and to craft personalised care plans in mental health settings. With lessons dedicated to Nursing Models, Behavioural Interventions, and the future of the profession, this course sets you on a path to becoming a pivotal part of individuals' lives, offering hope and tangible support where it's needed most. Learning Outcomes of the Learning Disability Nursing Course: Understand the complex needs of individuals with learning disabilities. Apply psychosocial and psychodynamic interventions effectively. Support the lifelong health and well-being of those with learning disabilities. Develop and implement targeted care plans in mental health settings. Explore and understand the evolving role of learning disability nurses. Prepare for future spheres of practice in learning disability nursing. Step into a career that transcends the ordinary. The "Learning Disability Nursing" course offers you not just a job, but a calling-a chance to be the change in the lives of those who navigate the world differently. With the skills and insights gained from this course, you're not just improving careers; you're transforming lives and shaping the future of healthcare. Join us on this journey to make a difference, one individual at a time! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown of the Learning Disability Nursing Course Module 01: Learning Disability and Mental Health Explores the relationship between learning disabilities and mental health, addressing common mental health issues, their impact on individuals with learning disabilities, and strategies for effective management and support. Module 02: Learning Disability Nursing Provides an overview of the principles and practices of learning disability nursing, emphasizing person-centered care, advocacy, and tailored interventions to meet individual needs. Module 03: Psychosocial Interventions Covers various psychosocial interventions for individuals with learning disabilities, including cognitive-behavioral therapy, social skills training, and support groups, aiming to enhance mental health and quality of life. Module 04: Psychodynamic Approaches Examines psychodynamic theories and their application in learning disability nursing, focusing on understanding unconscious processes, emotional development, and therapeutic relationships. Module 05: Learning Disability Nursing Throughout the Lifespan Discusses the role of learning disability nurses in providing care across different life stages, from childhood to old age, addressing age-specific needs and challenges. Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being Highlights the proactive role of learning disability nurses in promoting overall health and well-being, including health education, preventive care, and lifestyle interventions. Module 07: Care Planning in Mental Health Settings Focuses on developing and implementing effective care plans for individuals with learning disabilities in mental health settings, ensuring comprehensive, coordinated, and person-centered care. Module 08: Nursing Models and Behavioural Interventions Explores various nursing models and behavioral interventions used in learning disability nursing, emphasizing evidence-based practices and individualized approaches. Module 09: The Future of Learning Disability Nursing Discusses emerging trends, challenges, and opportunities in the field of learning disability nursing, preparing nurses for future advancements and evolving practices. Module 10: Future Spheres of Practice for Learning Disability Nursing Examines potential future roles and specializations for learning disability nurses, including advanced practice, research, policy development, and interdisciplinary collaboration. Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Learning Disability and Mental Health 26:13 1: Learning Disability and Mental Health Preview 26:13 Module 2: Learning Disability Nursing 25:47 2: Learning Disability Nursing 25:47 Module 3: Psychosocial Interventions 25:11 3: Psychosocial Interventions 25:11 Module 4: Psychodynamic Approaches 21:32 4: Psychodynamic Approaches 21:32 Module 5: Learning Disability Nursing Throughout the Lifespan 54:38 5: Learning Disability Nursing Throughout the Lifespan 54:38 Module 6: Role of the Learning Disability Nurse in Promoting Health & Well-Being 46:59 6: Role of the Learning Disability Nurse in Promoting Health and Well-Being 46:59 Module 7: Care Planning in Mental Health Settings 20:24 7: Care Planning in Mental Health Settings 20:24 Module 8: Nursing Models and Behavioral Interventions 25:12 8: Nursing Models and Behavioural Interventions 25:12 Module 9: The Future of Learning Disability Nursing 26:25 9: The Future of Learning Disability Nursing 26:25 Module 10: Future Spheres of Practice for Learning Disability Nursing 21:51 10: Future Spheres of Practice for Learning Disability Nursing 21:51 Order Your Certificate 02:00 11: Order Your CPD Certificate 01:00 12: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare workers Social care staff Mental health professionals Educational support staff Career changers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Learning Disability Nurse - £24,000 to £30,000 Mental Health Nurse - £24,000 to £30,000 Healthcare Coordinator - £20,000 to £25,000 Special Educational Needs (SEN) Teacher - £25,000 to £41,000 Care Manager - £30,000 to £40,000 Behavioural Therapist - £27,000 to £37,000 Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview Corporate & Strategic Communication Skills for Managers Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Corporate & Strategic Communication Skills for Managers Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Basic Communication Skills Definition Of Communication 00:03:00 Elements Of Communication 00:04:00 Communication Styles 00:03:00 Steps In Communication Process 00:01:00 Step 1 Of Communication Process 00:02:00 Step 1 Explained - Goal And Preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 Of Communication Process 00:04:00 Characteristics Of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language And Signals 00:03:00 Third Step In Communication - Seeing Feedback 00:04:00 Listening Skills - Listen With Compassion 00:04:00 Listening Skills - Meaning Of Paraphrasing 00:02:00 Ways To Improve Communication And Knowledge Check 00:05:00 Increase Effectiveness Of Communication 00:08:00 8 Guidelines For Giving Praise And Feedback 00:05:00 Additional Tips For Effective Communications 00:09:00 Section 02: Communication In Organisations & Strategic Communications Communication Requirements In Business 00:08:00 Skills Required In Corporate Communication 00:06:00 Interactive Communications 00:08:00 Reason Why Communication Fails 00:03:00 Communication Channels And Their Problems 00:06:00 Indications Of Incompetent Communication 00:06:00 Other Reasons For Communication Failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication In Public Communication 00:09:00 Resources And Audience For Strategic Public Communication 00:07:00 Source Of Strategic Communication 00:05:00 Strategic Communication - Summary Of Three Models 00:12:00 Strategic Communication - Guidelines For Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation And Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication And PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management And Issue Advocacy 00:06:00 External Communication - Risk And Crisis Communication 00:10:00 Case Study On Corporate Strategic Communication 00:09:00 Section 03: How To Make Strategic Communication Plans What Is Strategy? 00:06:00 What Is Communication Strategy? 00:05:00 When Communication Strategy Is Required 00:04:00 Why Communication Strategy Is Required 00:03:00 Information We Need Before Making Strategy 00:08:00 Setting Goals And Identify Audience 00:08:00 Catagorise Your Audience To Help Draft Right Message 00:04:00 Drafting Message To Cater Your Audience 00:04:00 Channels And Timing Of Communication 00:05:00 Resources Risk And Evaluation Of Communication Strategy 00:04:00 Summary Of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference Between Strategic And Tactical Communication 00:03:00 Traditional Planning And Why Refreshed Approached 00:05:00 Change Management - What Are Concerns? 00:03:00 Refreshed Approach To Communication Planning 00:07:00 Possible Problems In Communication Plan, Success Measurement 00:06:00 Measure, Feedback And Manage Cynics 00:03:00 Social Aspects Of Communication Strategy 00:12:00 Additional Planning On Social Aspects Of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How To Succeed In Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements Of Group Communication And Types Of Group 00:08:00 Advantages And Disadvantages Of Group Discussion 00:08:00 How To Prepare For Group Discussion 00:07:00 Practice For Group Discussion And Other Aspects 00:08:00 Dos And Don't Group Discussion 00:08:00 Section 05: Communication Skills For Conflict Resolution Summary Of Previous Class 00:05:00 What Is Conflict - Class Discussion? 00:07:00 Communication In Conflict 00:08:00 Meaning Of Positive Intent In Difficult Situations 00:09:00 Positive Intent - Example 00:05:00 De-Escalating Emotions As A Method To Communicate In Conflicts 00:06:00 Detached Responsibility Method In Resolving Conflicts 00:13:00 Keys To Handle Angry Peoples 00:06:00 Keys To Deal With Denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback And Exercise 00:08:00 Assignment Assignment - Corporate & Strategic Communication For Managers 00:00:00

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

Overview of Family Support Worker The family support worker role has become increasingly pivotal in the ever-evolving landscape of family dynamics. Statistics indicate that 1 in 9 families in the UK need support. This course offers a gateway to a rewarding career dedicated to empowering families and fostering resilience. With a focus on practical strategies, legislative frameworks, and effective communication, you'll gain the expertise to navigate complex family situations. From addressing sensitive issues to safeguarding vulnerable individuals, this family support worker course equips you with the tools to make a meaningful impact. Explore the nuances of building trust, resolving conflicts, and providing comprehensive support tailored to each family's needs. Seize the opportunity to become a catalyst for positive change, one family at a time. UK statistics reveal a growing demand for skilled professionals in this field, making this course a valuable investment in your future.  Unlock your potential and start on a journey that transcends mere education - it's a calling to uplift communities, one family at a time. Get a quick look at the course content: This Family Support Worker Course will help you to learn: Explain the role and responsibilities of a Family Support Worker. Analyse relevant legislation, policy, and guidance frameworks. Identify and explore strategies for addressing family issues. Apply safeguarding procedures to ensure the well-being of children and adults. Develop effective communication skills for building trust with families. Implement approaches to empower families and promote positive change. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Family Support Worker. Enrol today and complete the course to achieve a certificate that can change your career forever. Details These are Few Family Support Worker Duties: Assess Family Needs: This involves understanding the unique challenges each family faces, such as financial hardship, disability, or relationship difficulties. Develop Support Strategies: Family support workers help families address their needs by offering guidance on budgeting, parenting skills, accessing resources, and communication techniques. Safeguard Children: Identifying and reporting potential threats to children's well-being is crucial. This includes recognising signs of abuse or neglect and following procedures for reporting concerns. Build Trusting Relationships: Establishing rapport and trust with families from diverse backgrounds is essential for adequate support. Collaborate With Professionals: Family support workers work alongside social workers, teachers, and mental health practitioners to ensure families receive comprehensive support. Family support workers are crucial in strengthening family relationships, improving parenting skills, and helping families overcome obstacles. Their duties involve direct support, referrals, advocacy, education, and collaboration with community services. Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Family Support Worker course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Individuals interested in pursuing a career as a Family Support Worker. Social workers are looking to enhance their skills in family support. Counsellors are seeking to expand their expertise in family dynamics. Educators and school staff who interact with families regularly. Community workers are dedicated to improving the well-being of families. Requirements You don't need any educational qualification or experience to enrol in the Family Support Worker course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path As you complete this course, you'll gain a solid foundation in Family Support Work, opening doors to various fulfilling career opportunities. Consider few potential career paths in the UK, along with their average family support worker salary: Youth Worker: £18K to £28K/year. Social Worker: £25K to £40K/year. Family Support Worker: £20K to £30K/year. Parenting Support Advisor: £22K to £30K/year. Community Outreach Coordinator: £20K to £35K/year. Course Curriculum Family Support Worker Module 01: Introduction to Family Support Work Module 01: Introduction to Family Support Work 00:24:00 Module 02: Legislation, Policy and Guidance Module 02: Legislation, Policy and Guidance 00:51:00 Module 03: Solving Family Issues - Part 1 Module 03: Solving Family Issues - Part 1 00:49:00 Module 04: Solving Family Issues - part 2 Module 04: Solving Family Issues - part 2 00:45:00 Module 05: Safeguarding - Assessing need and providing help (Part 1) Module 05: Safeguarding - Assessing need and providing help (Part 1) 00:33:00 Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) Module 06: Safeguarding - Assessing Need and Providing Help (Part 2) 00:37:00 Module 07: Building Relationships Module 07: Building Relationships 00:36:00 Optional Assignment Optional Assignment - Family Support Worker 00:00:00

Register on the Strategic Communication Skills today and build the experience, skills and knowledge you need to enhance your development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Strategic Communication Skills is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £109. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a lesson to prove your newly-acquired knowledge. Course Content Section 01: Basic Communication Skills Definition of Communication 00:03:00 Elements of Communication 00:04:00 Communication Styles 00:03:00 Steps in Communication Process 00:01:00 Step 1 of Communication Process 00:02:00 Step 1 Explained - Goal and preparation 00:05:00 Step 1 Explained - Practicing Positive Intent 00:02:00 Step 1 Explained - Understanding Assumptions 00:06:00 Step 2 of Communication Process 00:08:00 Characteristics of Clear Message 00:04:00 Three Different Communication Styles 00:06:00 Assertive Communication Style 00:02:00 Body Language and Signals 00:03:00 Third Step in Communication - Seeing Feedback 00:04:00 Listening Skills - Listen with Compassion 00:04:00 Listening Skills - Meaning of Paraphrasing 00:02:00 Ways to Improve Communication and Knowledge Check 00:05:00 Increase Effectiveness of Communication 00:08:00 8 Guidelines for Giving Praise and Feedback 00:05:00 Additional Tips for Effective Communications 00:09:00 Section 02: Communication in Organisations & Strategic Communications Communication Requirements in Business 00:08:00 Skills required in corporate communication 00:06:00 Interactive Communications 00:08:00 Reason why Communication Fails 00:03:00 Communication Channels and Their Problems 00:06:00 Indications of Incompetent Communication 00:06:00 Other reasons for Communication failure 00:04:00 Strategic Communication Liner Model 00:05:00 Strategic Communication Adaptive Model 00:04:00 Strategic Communication Interpretive Model 00:04:00 Strategic Communication in Public Communication 00:09:00 Resources and Audience for Strategic Public Communication 00:07:00 Source of Strategic Communication 00:05:00 Strategic Communication - Summary of three models 00:12:00 Strategic Communication - Guidelines for Interpretative Models 00:05:00 Strategic Communication - Public Communications 00:11:00 Internal Communication - Orientation 00:09:00 Internal Communication - Moral Compansation and Benefits 00:07:00 Internal Communication - Organisation Change 00:07:00 External Communication - Issues Management 00:06:00 External Communication and PR 00:05:00 External Communication - Issue Management - Organisation Response 00:13:00 External Communication - Image Management and Issue Advocacy 00:06:00 External Communication - Risk and Crisis Communication 00:10:00 Case Study on Corporate Strategic Communication 00:09:00 Section 03: How to Make Strategic Communication Plans What is Strategy? 00:06:00 What is Communication Strategy? 00:05:00 When Communication Strategy is required 00:04:00 Why Communication Strategy is required 00:03:00 Information we need before making strategy 00:08:00 Setting Goals and Identify Audience 00:08:00 Catagorise your Audience to help draft right message 00:04:00 Drafting Message to cater your audience 00:04:00 Channels and Timing of Communication 00:05:00 Resources risk and Evaluation of communication strategy 00:04:00 Summary of Communication Strategy 00:03:00 Strategic Communication Plan Template 00:04:00 Strategic Communication Plan 00:04:00 Difference between Strategic and Tactical Communication 00:03:00 Traditional Planning and why Refreshed Approached 00:05:00 Change Management - What are concerns? 00:03:00 Refreshed Approach to Communication Planning 00:07:00 Possible Problems in Communication Plan, Success measurement 00:06:00 Measure, Feedback and Manage Cynics 00:03:00 Social Aspects of Communication Strategy 00:12:00 Additional Planning on Social Aspects of Communication Strategy 00:04:00 Strategic Communication - American Airlines Case Study 00:33:00 Section 04: Group Discussions Skills How to Succeed in Group Communication 00:10:00 Defining Group Communication 00:08:00 Elements of Group Communication and Types of Group 00:08:00 Advantages and Disadvantages of Group Discussion 00:08:00 How to prepare for group Discussion 00:07:00 Practice for group Discussion and other aspects 00:08:00 Dos and Don't group Discussion 00:08:00 Section 05: Communication Skills for Conflict Resolution Summary of previous class 00:05:00 What is conflict - class discussion? 00:07:00 Communication in Conflict 00:08:00 Meaning of Positive intent in difficult situations 00:09:00 Positive Intent - Example 00:05:00 De-escalating Emotions as a method to communicate in Conflicts 00:06:00 Detached Responsibility method in resolving conflicts 00:13:00 Keys to handle Angry Peoples 00:06:00 Keys to deal with denial 00:04:00 Uncovering Hidden Agendas 00:06:00 Giving Negative Feedback 00:09:00 Receiving Negative Feedback and Exercise 00:08:00 Assignment Assignment - Strategic Communication Skills 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00