237 Advocacy courses delivered Online

Embark on a journey of empathy and understanding with our comprehensive 'Mental Health First Aid Certification' course. In a world where mental health is paramount, this course is your beacon, offering not just knowledge but the tools to make a difference. From unraveling the intricacies of various psychiatric disorders to exploring the vital connection between mental health and the workplace, each module is a step toward building a healthier and more compassionate community. Discover the art of approaching and reacting to people in mental health crisis, equipping yourself with the skills to provide essential aid. Our creatively crafted course goes beyond traditional learning, fostering a compassionate mindset that is at the heart of effective mental health support. Enroll now to become a certified Mental Health First Aider, making a positive impact on individuals and society as a whole. Learning Outcomes Develop a deep understanding of various psychiatric disorders. Acquire the skills to provide effective Mental Health First Aid. Recognize and respond to stress, anxiety, and mood disorders. Understand the impact of mental health on childhood and adolescence. Explore the correlation between mental health and the workplace. Why choose this Level 5 Mental Health First Aid Certification at QLS? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Level 5 Mental Health First Aid Certification at QLS for? Individuals passionate about mental health advocacy. HR professionals aiming to create a supportive workplace environment. Teachers and educators seeking tools to address mental health in schools. Community leaders fostering mental health awareness. Anyone interested in making a positive impact on mental health. Career path Mental Health Advocate: £25,000 - £35,000 Wellbeing Coordinator: £28,000 - £40,000 School Mental Health Facilitator: £30,000 - £45,000 Community Outreach Specialist: £32,000 - £50,000 Mental Health First Aid Trainer: £35,000 - £55,000 Workplace Wellbeing Consultant: £40,000 - £60,000 Prerequisites This Level 5 Mental Health First Aid Certification at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 5 Mental Health First Aid Certification at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 1: Introduction to Mental Health Introduction to Mental Health 00:13:00 Module 2: Overview of Mental Health First Aid Overview of Mental Health First Aid 00:14:00 Module 3: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:13:00 Module 4: Stress and Anxiety Disorders Stress and Anxiety Disorders 00:22:00 Module 5: Schizophrenia Schizophrenia 00:25:00 Module 6: Personality Disorders Personality Disorders 00:36:00 Module 7: Mood Disorders Mood Disorders 00:20:00 Module 8: Eating & Sleeping Disorders Eating and Sleeping Disorders 00:41:00 Module 9: Self-Harm and Suicide Self-Harm and Suicide 00:18:00 Module 10: Medication and Therapy in the Treatment of Mental Illness Medication and Therapy in the Treatment of Mental Illness 00:30:00 Module 11: Social Attitudes to Mental Illness Social Attitudes to Mental Illness 00:12:00 Module 12: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 13: Mental Health in the Workplace Mental Health in the Workplace 00:22:00 Module 14: Approach and React To People in Mental Health Crisis Approach And React To People In Mental Health Crisis 00:27:00 Recommended Materials Workbook - Mental Health First Aid 00:00:00 Assignment Assignment - Level 5 Mental Health First Aid Certification at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

People of all ages and abilities should be valued and treated with respect. Enhance your knowledge of human rights and foster a culture of mutual trust and respect by taking this Human Rights Diploma course. Human rights belong to everyone. Promoting human rights helps create a society based on justice, dignity and equality. This Human Rights Diploma course will educate you on the principles of human rights. The training will explain the concept of gender equality and will walk you through women's and children's rights. In addition, you'll explore what freedom is according to human rights and get to know the various aspects of freedom. Once you complete it, you'll have enriched knowledge of how to help people understand their values and take control of their lives and decisions.  Please note: Our Human Rights Diploma course only gives you the theoretical knowledge to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. Learning Objectives Understand the basic concept of freedom and human rightsIdentify the importance of human rightsDetermine the characteristics of human rightsKnow about the types of human rightsEnrich your knowledge of gender equalityFamiliarise yourself with the various aspects of freedomLearn about the multiple organisations that work for human rights. Who is this Course for? This Human Rights Diploma course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of human rights or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Human Rights Diploma course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Human Rights Lawyer Human Rights Educator Human Rights Researcher Human Rights Advocacy Officer Human Rights Consultant Human Rights Administrative Officer Course Curriculum Module 01: Basic Concept of Freedom and Human Rights Basic Concept of Freedom and Human Rights 00:14:00 Module 02: Classification of Human Rights Classification of Human Rights 00:26:00 Module 03: Women's and Children's Right Women's and Children's Right 00:41:00 Module 04: Various Aspects of Freedom Various Aspects of Freedom 00:18:00 Module 05: Various International Human Rights Organisations Various International Human Rights Organisations 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Enroll in our CPD certified Family Support Worker Diploma Training online. Master essential skills to assist and empower families in need effectively.

24 Hour Flash Deal **100-in-1 Level 3 Diploma in Health and Social Care Mega Bundle** Level 3 Diploma in Health and Social Care Enrolment Gifts **FREE PDF Certificate** FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Health and Social Care package online with Studyhub through our online learning platform. The Level 3 Diploma in Health and Social Care bundle can help you improve your CV, impress potential employers, and stand out from the crowd. This Level 3 Diploma in Health and Social Care course provides complete 360-degree training. You'll get not one, not two, not three, but one hundred courses included. Plus, Studyhub's signature Forever Access means these courses are yours for as long as you want once you enrol. The course has been designed by our specialists to focus on career readiness, making you stand out. One-to-one assistance is also available if needed. In this exclusive bundle, you get: Step-by-step lessons One-to-one assistance from professionals Innovative exams to test your knowledge 24/7 customer support Top-class learning portal Unlimited lifetime access to all courses Digital Certificate, Transcript, and student ID included PDF certificate immediately after passing Original copies of your certificate and transcript the next working day Learn from the comfort of your home This bundle is one of the most prestigious training offerings at StudyHub, highly valued by employers. Created with one hundred premium courses, it aims to provide the best learning experience possible. Like all Study Hub's courses, this one is meticulously developed and well-researched. Each topic is divided into elementary modules, allowing students to grasp each lesson quickly. The course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on music, food, travel, clothes, etc. This bundle includes the following career-oriented courses: Course 01: Level 3 Diploma in Health and Social Care Course 02: Tenant Support in Social Housing: A Comprehensive Guide Course 03: Inclusive Communities: Disability Awareness and Inclusion Training Course 04: Child Protection in Education Course 05: Child Sexual Exploitation Awareness Diploma Course 06: Adult Nursing, Health & Social Care Training Course 07: Early Childhood Mental Health: Strategies and Interventions Course 08: Awareness and Understanding of Extremism & Terrorism Course 09: Environmental Science and Climate Change Dynamics Course 10: Exploring Disability Studies: Empowering Inclusivity Course 11: FGM Awareness & Prevention Training: Advocating for Change Course 12: Social Crime Awareness: Understanding and Prevention Course 13: Schizophrenia Awareness: Understanding and Supporting Mental Health Course 14: Restraint Awareness Course 15: Health Science Diploma Course 16: Crisis and Trauma Counselling in Early Childhood Course 17: Dementia Awareness and Prevention: Empowering Communities Course 18: The Purpose of Professional Boundaries: Ethical and Professional Practice Course 19: Adult Learning: A Comprehensive Guide for Educators Course 20: Navigating Duty of Care: Best Practices and Legal Framework in the UK Course 21: Counselling Children & Supporting Their Wellbeing Course 22: Diploma in Occupational Therapy Course 23: Deprivation of Liberty Safeguards Training Course 24: Coaching and Mentoring in Care Course 25: Positive Behaviour in Children and Youth Course 26: Structure and Overview of the Health and Social Care Sector Course 27: Advanced Parenting Skills Course 28: Vulnerability, Abuse & Safeguarding Course 29: Youth Work Diploma Course 30: Mental Health First Aid Certification Course 31: Child and Adolescent Counselling Course 32: Addiction & Mental Health Course 33: Child Protection Course 34: Community Care Worker Course 35: Caregiver - Diploma in Caregiving Course 36: Disability Assessor Training Course 37: Child Playwork Course 38: Child Neglect Awareness Certificate Course 39: Mandatory Training For Care Assistants & Care Staff Course 40: Diploma for Residential Childcare (England) Course 41: Family Support Worker Course Course 42: Diabetes Awareness Training Course 43: Domiciliary Care Training Course 44: Mental Health Awareness Course Online Course 45: Domestic Violence and Abuse Awareness Diploma Course 46: CPR Training Course 47: Home Based Childcarer Course 48: CPR/BLS and AED for Dental Nurse / Assistant Course Course 49: Online Course in Conservation Course 50: Dyslexia Course 51: ADHD Awareness Course 52: Post-Traumatic Stress Disorder (PTSD) Counselling Course 53: Epidemiology Certificate Course Course 54: Social Work Diploma Course 55: Community Health Worker Initial Certification Course 56: Diploma in Human Rights Course 57: Couples Therapy & Counselling Course 58: Cerebral Palsy Awareness Course 59: OCD Awareness Course 60: Paramedicine Study Course 61: Safeguarding Children Course 62: Mental Health and Psychiatry Training Course 63: Public Health Course 64: Observation Skills for Carers Course 65: Mental Health Support Worker Course 66: Professional Childminding Training Course 67: Baby Care, Child Care, Child Development and Nannying Course 68: Domestic Violence, Abuse Awareness and Risk Assessment Course 69: Phlebotomy Course 70: Substance Misuse Awareness Diploma Course 71: Child Psychology, Care and Development Course 72: Diploma in Safeguarding Vulnerable Adults Course 73: Mental Health Nursing Course 74: Arts Therapy and Therapeutic Art Course 75: Safeguarding and Counselling Course 76: Nursing - CPD Accredited Course 77: Psychological Wellbeing and Crisis Intervention Course 78: Applied Behaviour Analysis (ABA) and Cognitive Skills Training Course 79: Youth Work & Stress Management Techniques Course 80: Practice Nurse & Infection Control Training Course 81: Mental Health and Psychiatry - Medication and Therapeutic Principles Course 82: Autism Awareness Course 83: End of Life Care and Support Diploma Course 84: Learning Disability Nursing Training - CPD Approved Course 85: Understanding Learning Difficulties and Safeguarding Diploma Course 86: Safeguarding Health and Dignity for Vulnerable Adults Bundle Course 87: Dementia Care (Attitudes, Awareness and Prevention) Course 88: Child Care Course 89: Child and Adolescent Mental Health Course 90: Child Development and Care Course 91: Emergency Medical Technician: Ambulance Care Assistant Course 92: Speech and Language Therapy Course 93: Instant Pain Relief with Reflex Tapping: Reflexology Course 94: Resuscitation and Life Support: Vital Skills and Techniques Course 95: Suicide Intervention Skills Training: Supporting Mental Health Diploma Course 96: Duty of Candour in Healthcare: Ethical Practices and Legal Obligations Course 97: How to Save Children from Abuse Course 98: EDI in Adult Care Course 99: Pregnancy Care Course 100: Communication Skills in Health and Social Care CPD 1000 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Health and Social Care training is suitable for: Students Recent graduates Job Seekers Individuals already employed in the relevant sectors wishing to enhance their knowledge and expertise This Diploma doesn't have a formal qualification. To get qualified, you have to join: Level 3 NVQ Health and Social Care Certificate Level 4 NVQ Health and Social Care RQF Health and Social Care Level 3 Level 5 NVQ Health and Social Care Certificate Level 2 NVQ Health and Social Care Certificate A Level Health Social Care Certificate Level 4 NVQ Health and Social Care QCF Level 2 Health and Social Care Certificate Health and Social Care Level 3 QCF Level 3 Health and Social Care Certificate RQF Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) Level 2 RQF Health and Social Care Certificate Level 5 NVQ Health and Social Care Management Certificate in Management for Level 5 NVQ Health and Social Care or QCF Level 3 NVQ Health and Social Care Certificate NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health Requirements To participate in this Level 3 Diploma in Health and Social Care course, all you need is: A smart device A secure internet connection A keen interest in Health and Social Care Career path You will be able to kickstart your Level 3 Diploma in Health and Social Care career with this course. It offers an excellent opportunity to learn multiple skills from home and explore various career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

In today’s world, where the need for sustainable energy solutions is more pressing than ever, learning about renewable energy isn’t just educational—it’s a pathway to making a real difference. By diving into our Advanced Diploma in Renewable Energy course, you’re not just gaining knowledge; you’re stepping into a role that could shape a more sustainable and bright future.  Our course covers all the crucial aspects of renewable energy, from understanding how it can be harnessed locally and globally, to mastering the industry techniques to evaluate renewable resources. With engaging and carefully curated modules, you’ll explore various renewable energy forms, delving into their financial and environmental benefits. But it doesn’t stop there. You’ll also learn how to install, operate, and maintain these renewable energy systems thoroughly. Upon successful completion, you’ll leave with a wealth of knowledge to emerge as a confident renewable energy expert ready to apply your skills to foster positive changes in the world.  Join us, and become a catalyst for change, using your skills to light the way towards a more sustainable world. Enrol NOW!!! Learning Outcomes Explain the core principles and technologies behind various renewable energy sources Analyse the environmental and economic benefits Evaluate the feasibility and sustainability of renewable energy projects in different contexts. Comprehend current and emerging regulations and standards Why choose this course Affordable, Accessible, informative and well-structured study materials Earn a globally recognised accredited qualification Study in your own time, at your own pace, through any device Benefit from feedback through mock exams and multiple-choice assessments Excellent career advancement/career switch opportunities Get 24/7 help or advice from our email and live chat teams Who is this course for New graduates from disciplines such as engineering, environmental science, or related fields who want to specialise in renewable energy to enhance their employability Workers currently in the energy sector or related fields aiming to update their skills and knowledge Individuals involved in policy, advocacy, or community leadership who need a deeper understanding of renewable energy Environmental Enthusiasts who are passionate about environmental conservation DIY Enthusiasts interested in learning about renewable energy systems for personal projects Entry requirements This course is available to learners of all academic backgrounds, but you must be 16 or above to undertake the qualification. Apart from that, all you need is an internet connection, a good understanding of English and a passion for learning. Certification Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Career path Energy engineer Wind turbine technician Commercial energy assessor Domestic energy assessor Geoscientist Renewable Energy Engineer Sustainability Consultant Energy Analyst Environmental Policy Maker Renewable Energy Educator Course Content Module 01: An Introduction to Sustainable Energy Module 02: Solar Energy: Thermal Module 03: Solar Energy: Photovoltaics Module 04: Wind Energy Module 05: Bioenergy Module 06: Geothermal Energy Module 07: Tidal Energy Module 08: Environmental Impacts: A Global and Regional Assessment Module 09: Renewable Energy and Sustainable Development Module 10: The Future of Renewable Energy in the UK into the 2020s and Beyond

Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Explore the intricate world of Climate Science in this comprehensive course. From understanding the historical context of Anthropocene to dissecting the greenhouse effect and global warming, delve into topics like extreme weather events, ocean-climate interactions, and the nexus between climate change and energy systems. Equip yourself with insights into agriculture, health, and mitigation strategies, while mastering effective communication and advocacy. Uncover the complexities of global climate policy, international cooperation, and future scenarios. Join us to unravel the science behind Earth's climate change and be a catalyst for positive environmental change.

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Mental Health Care Training - MCA & DOLS Course might help you get there! Expand your expertise with high-quality training and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Mental Health Care Training - MCA & DOLS online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 04 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Mental Health Care Training - MCA & DOLS course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Mental Health Care Training - MCA & DOLS Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of Mental Health Care Training - MCA & DOLS course: Mental Health Care Training - MCA & DOLS Course Module 1. The Mental Capacity Act Introduction to the Mental Capacity The Mental Capacity Act of 2005 Changes that the MCA Will Introduce Module 2. Assessment of Mental Capacity Responsibility for Assessing Capacity Timing of the Capacity Assessment The Test to Assess Capacity Module 3. Best Interest Decision Making Best Interests Dispute About 'Best Interests' Best Interest Decision Making Guide Module 4. Advocacy and Advance Planning Independent Mental Capacity Advocates Lasting Powers of Attorney Advance Decisions to Refuse Treatment (ADRTs) Module 5. Providing Care or Treatment to People Who Lack Capacity Protecting People Who Work in Health and Social Care Information Related to Social Care Information Related to Health Care Module 6. Confidentiality and Record Keeping Confidentiality Record Keeping Module 7. Public Bodies and Services Created by MCA Act 2005 Court of Protection and Deputies The Public Guardian Module 8. Interface with Legislation, Policy and Procedures The MCA and The Mental Health Act 1983/2007 The MCA and Assessment Processes Across Health and Social Care The MCA and State Benefit Appointees Module 9. Deprivation of Liberty Safeguards What Is the Deprivation of Liberty Safeguards (DoLS) Procedure? The Mental Capacity Act 2005 and Code of Practice Best Interest Principles Module 10. Authorised Deprivation The Assessment Procedure Assessors Carrying Out the Assessments Timescale for Assessment Module 11. Legal Background to DOLS Defining Deprivation of Liberty - Cheshire West The Code of Practice Safeguarding from Abuse and Neglect Module 12. The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Use of the MCA and DoLS in a Pandemic COVID-19 (Coronavirus) Best Interest Decisions Module 13. Liberty Protection Safeguards (LPS) Introduction to the Liberty Protection Safeguards Why Are the Liberty Protection Safeguards Being Introduced? Difference Between the Liberty Protection Safeguards and the Deprivation of Liberty Safeguards. Assessment Process Once you have completed all the modules in the Mental Health Care Training - MCA & DOLS course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Mental Health Care Training - MCA & DOLS Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Maintaining a healthy and safe workforce is an important responsibility for employers and ensuring that all workers know their obligations for being physically fit for work is an essential part of that process. When it comes to the risk of drugs and alcohol in the workplace, our Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course offers your staff the knowledge of all people's principles and obligations at the workplace. The Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course takes the learner through the safety responsibilities, testing requirements and processes for drugs and alcohol in the workplace, as well as the implications of any positive tests. By the end of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, learners will understand the effects of drugs and alcohol on work fitness and how they can contribute to a safe workplace. Learning Outcomes of Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course After completing this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course, the learner will be able to: Understand the basic concepts of substance misuse. Demonstrate a thorough understanding of the different types of illegal drugs. Understand the legal, health, and social implications of drug and alcohol abuse. Understand how organizations and individuals are expected to handle substance misuse issues. Demonstrate an understanding of the statistics on drug and alcohol abuse in the UK. Describe the various types of drug treatment services available in the UK. Plan a drug intervention and understand when someone requires assistance. Special Offers of this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course includes a FREE PDF Certificate. Lifetime access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Instant access to this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Get FREE Tutor Support from Monday to Friday in this Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Course 01: Drug and Alcohol Awareness Training Course 02: Suicide Awareness Training Course 03: Level 5 Mental Health Care - MCA and DOLS Other Benefits of this Drug and Alcohol: Drug and Alcohol Awareness Course Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Drug and Alcohol, Mental Health & Suicide Awareness course] Drug and Alcohol: Drug and Alcohol Awareness Course Online Course Curriculum of Drug and Alcohol Module 01: Introduction Module 02: Historical Overview Module 03: Nature of Addiction Module 04: Policy Initiatives and Strategy in Alcohol and Drug Use Module 05: Understanding Alcohol Abuse Module 06: Drug Addiction & Abuse Course Curriculum of Suicide Awareness Module 01: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts. Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses. The learner will know how to sign-post the individual to appropriate support and professional services. Course Curriculum of Level 5 Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method of Drug and Alcohol: Drug and Alcohol Awareness Course After completing each module of the Drug and Alcohol: Drug and Alcohol Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Drug and Alcohol: Drug and Alcohol Awareness Course After completing the MCQ/Assignment assessment for this Drug and Alcohol: Drug and Alcohol Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course is designed for those working in high-risk industries like hospitality and construction and anyone who manages or works with vulnerable people like adolescents. Special Note: Our Course is not a regulated Drug and Alcohol: Drug and Alcohol Awareness Course. If You want to get qualified, you can consider following options: EDI Drugs Awareness NVQ Level 3 Mental Health Level 2 Certificate in Mental Health Awareness (RQF) Level 3 Certificate in Understanding Mental Health (RQF) NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing Requirements Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online Students who intend to enrol in this Drug and Alcohol Awareness: Drug and Alcohol Awareness course must meet the following requirements: Drug and Alcohol Awareness: Good command of the English language. Drug and Alcohol Awareness: Must be vivacious and self-driven Drug and Alcohol Awareness: Basic computer knowledge. Drug and Alcohol Awareness: A minimum of 16 years of age is required Career path Drug and Alcohol: Drug and Alcohol with Mental Health & Suicide Awareness Course Online This Drug and Alcohol Awareness: Drug and Alcohol Awareness course opens a new door for you to enter the relevant job market. It also gives you the opportunity to gain in-depth knowledge along with the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Overview This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds. Requirements Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 87 lectures • 08:58:00 total length •Definition of Communication: 00:03:00 •Elements of Communication: 00:04:00 •Communication Styles: 00:03:00 •Steps in Communication Process: 00:01:00 •Step 1 of Communication Process: 00:02:00 •Step 1 Explained - Goal and preparation: 00:05:00 •Step 1 Explained - Practicing Positive Intent: 00:02:00 •Step 1 Explained - Understanding Assumptions: 00:06:00 •Step 2 of Communication Process: 00:04:00 •Characteristics of Clear Message: 00:04:00 •Three Different Communication Styles: 00:06:00 •Assertive Communication Style: 00:02:00 •Body Language and Signals: 00:03:00 •Third Step in Communication - Seeing Feedback: 00:04:00 •Listening Skills - Listen with Compassion: 00:04:00 •Listening Skills - Meaning of Paraphrasing: 00:02:00 •Ways to Improve Communication and Knowledge Check: 00:05:00 •Increase Effectiveness of Communication: 00:08:00 •8 Guidelines for Giving Praise and Feedback: 00:05:00 •Additional Tips for Effective Communications: 00:09:00 •Communication Requirements in Business: 00:08:00 •Skills required in corporate communication: 00:06:00 •Interactive Communications: 00:08:00 •Reason why Communication Fails: 00:03:00 •Communication Channels and Their Problems: 00:06:00 •Indications of Incompetent Communication: 00:06:00 •Other reasons for Communication failure: 00:04:00 •Strategic Communication Liner Model: 00:05:00 •Strategic Communication Adaptive Model: 00:04:00 •Strategic Communication Interpretive Model: 00:04:00 •Strategic Communication in Public Communication: 00:09:00 •Resources and Audience for Strategic Public Communication: 00:07:00 •Source of Strategic Communication: 00:05:00 •Strategic Communication - Summary of three models: 00:12:00 •Strategic Communication - Guidelines for Interpretative Models: 00:05:00 •Strategic Communication - Public Communications: 00:11:00 •Internal Communication - Orientation: 00:09:00 •Internal Communication - Moral Compansation and Benefits: 00:07:00 •Internal Communication - Organisation Change: 00:07:00 •External Communication - Issues Management: 00:06:00 •External Communication and PR: 00:05:00 •External Communication - Issue Management - Organisation Response: 00:13:00 •External Communication - Image Management and Issue Advocacy: 00:06:00 •External Communication - Risk and Crisis Communication: 00:10:00 •Case Study on Corporate Strategic Communication: 00:09:00 •What is Strategy?: 00:06:00 •What is Communication Strategy?: 00:05:00 •When Communication Strategy is required: 00:04:00 •Why Communication Strategy is required: 00:03:00 •Information we need before making strategy: 00:08:00 •Setting Goals and Identify Audience: 00:08:00 •Catagorise your Audience to help draft right message: 00:04:00 •Drafting Message to cater your audience: 00:04:00 •Channels and Timing of Communication: 00:05:00 •Resources risk and Evaluation of communication strategy: 00:04:00 •Summary of Communication Strategy: 00:03:00 •Strategic Communication Plan Template: 00:04:00 •Strategic Communication Plan: 00:04:00 •Difference between Strategic and Tactical Communication: 00:03:00 •Traditional Planning and why Refreshed Approached: 00:05:00 •Change Management - What are concerns?: 00:03:00 •Refreshed Approach to Communication Planning: 00:07:00 •Possible Problems in Communication Plan, Success measurement: 00:06:00 •Measure, Feedback and Manage Cynics: 00:03:00 •Social Aspects of Communication Strategy: 00:12:00 •Additional Planning on Social Aspects of Communication Strategy: 00:04:00 •Strategic Communication - American Airlines Case Study: 00:33:00 •How to Succeed in Group Communication: 00:10:00 •Defining Group Communication: 00:08:00 •Elements of Group Communication and Types of Group: 00:08:00 •Advantages and Disadvantages of Group Discussion: 00:08:00 •How to prepare for group Discussion: 00:07:00 •Practice for group Discussion and other aspects: 00:08:00 •Dos and Don't group Discussion: 00:08:00 •Summary of previous class: 00:05:00 •What is conflict - class discussion?: 00:07:00 •Communication in Conflict: 00:08:00 •Meaning of Positive intent in difficult situations: 00:09:00 •Positive Intent - Example: 00:05:00 •De-escalating Emotions as a method to communicate in Conflicts: 00:06:00 •Detached Responsibility method in resolving conflicts: 00:13:00 •Keys to handle Angry Peoples: 00:06:00 •Keys to deal with denial: 00:04:00 •Uncovering Hidden Agendas: 00:06:00 •Giving Negative Feedback: 00:09:00 •Receiving Negative Feedback and Exercise: 00:08:00 •Assignment - Corporate & Strategic Communication Skills for Managers: 00:00:00