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64 Administrator courses in Beaconsfield

Power BI - dashboards (1 day) (In-House)

By The In House Training Company

Power BI is a powerful data visualisation program that allows businesses to monitor data, analyse trends, and make decisions. This course is designed to provide a solid understanding of the reporting side of Power BI, the dashboards, where administrators, and end users can interact with dynamic visuals that communicates information. This course focuses entirely on the creation and design of visualisations in dashboards, including a range of chart types, engaging maps, and different types of tables. Designing dashboards with KPI's (key performance indicators), heatmaps, flowcharts, sparklines, and compare multiple variables with trendlines. This one-day programme focuses entirely on creating dashboards, by using the many visualisation tools available in Power BI. You will learn to build dynamic, user-friendly interfaces in both Power BI Desktop and Power BI Service. 1 Introduction Power BI ecosystem Things to keep in mind Selecting dashboard colours Importing visuals into Power BI Data sources for your analysis Joining tables in Power BI 2 Working with data Utilising a report theme Table visuals Matrix visuals Drilling into hierarchies Applying static filters Group numbers with lists Group numbers with bins 3 Creating visuals Heatmaps in Power BI Visualising time-intelligence trends Ranking categorical totals Comparing proportions View trends with sparklines 4 Comparing variables Insert key performance indicators (KPI) Visualising trendlines as KPI Forecasting with trendlines Visualising flows with Sankey diagrams Creating a scatter plot 5 Mapping options Map visuals Using a filled map Mapping with latitude and longitude Mapping with ArcGIS or ESRI 6 Creating dashboards High-level dashboard Migration analysis dashboard Adding slicers for filtering Promote interaction with nudge prompts Searching the dashboard with a slicer Creating dynamic labels Highlighting key points on the dashboard Customised visualisation tooltips Syncing slicers across pages 7 Sharing dashboards Setting up and formatting phone views Exporting data Creating PDF files Uploading to the cloud Share dashboards in SharePoint online

Power BI - dashboards (1 day) (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Contract management for practitioners (In-House)

By The In House Training Company

This two-day programme gives the key insights and understanding of contracting principles and the impact they have on business and operations. The course is designed for individuals involved in or supporting contracting who want to improve their commercial management skills; individuals in functions such as project management, business development, finance, operations who need practical training in commercial management; general audiences wanting to gain a basic understanding of commercial management. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Associate (CCMA) qualification. The programme addresses 31 different subject areas, across the five stages of the contracting process. By the end of the course the participants will be able, among other things, to: Develop robust contract plans, including scope of work and award strategies Conduct effective contracting activities, including ITT, RFP, negotiated outcomes Negotiate effectively with key stakeholders, making use of the key skills of persuading and influencing and to work with stakeholders to improve outcomes Set up and maintain contract management systems Take a proactive approach to managing contracts Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Develop and monitor appropriate and robust Key Performance Indicators to manage the contractor and facilitate improved performance Understand the approvals process and how to develop and present robust propositions Make appropriate use of best practice contract management tools, techniques and templates DAY ONE 1 Introductions Aims Objectives Plan for the day 2 Commercial context Explaining the contracting context Define the key objective The importance of contact management Impact upon the business 3 Stakeholders How to undertake stakeholder mapping and analysis Shared vision concept, How to engage with HSE, Finance, Operations 4 Roles and responsibilities Exploring the key roles and responsibilities of contract administrators, HSE, Finance, Divisional managers, etc 5 Initiating the contract cycle Overview of the contracting cycle Requirement to tender Methods Rationale and exceptions 6 Specifications Developing robust scope of works Use of performance specifications Output based SOW 7 Strategy and award criteria Developing a robust contract strategy Award submissions/criteria 8 Managing the tender process Review the pre-qualification process Vendor registration rules and processes Creation of bidder lists Evaluation, short listing, and how to use of the 10Cs© model template and app 9 Types of contract Classify the different types of contracts Call-offs Framework agreement Price agreements Supply agreements 10 The contract I: price Understanding contract terms Methods of compensation Lump sum, unit price, cost plus, time and materials, alternative methods Cost plus a fee, target cost, gain share contracts Advanced payments Price escalation clauses DAY TWO 11 Risk How to manage risks Risk classification Mitigation of contractual risks 12 Contractor relationship management session Effectively managing relationships with contractors, Types of relationships Driving forces? Link between type of contract and style of relationship 13 Disputes Dealing with disputes Conflict resolution Negotiation Mediation Arbitration 14 Contract management Measuring and improving contract performance Using KPIs and SLAs Benchmarking Cost controls 15 The contract II: terms and conditions Contract terms and conditions Legal aspects Drafting special terms 16 Managing claims and variations How to manage contract and works variations orders Identifying the causes of variations Contractor claims process 17 Completion Contract close-out process Acceptance/completion Capture the learning/HSE Final payments, evaluation of performance 18 Close Review Final assessment

Contract management for practitioners (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Contract and commercial management for practitioners (In-House)

By The In House Training Company

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

Contract and commercial management for practitioners (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Telephone Training - Live On-Site and Remote Training Sessions

By Telephone Trainers Ltd

Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure  09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch  12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.

Telephone Training - Live On-Site and Remote Training Sessions
Delivered in Milton Keynes + 1 more or UK Wide or OnlineFlexible Dates
Price on Enquiry

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Payroll Administrator

4.5(3)

By Studyhub UK

Learn about Payroll Administrator from industry experts and boost your professional skill. This Payroll Administrator course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Payroll Administrator. You'll also gain the skills of Payroll Administrator to excel in your job and tips to master professional skills in no time. You'll be connected with the community of Payroll Administrator professionals and gain first-hand experience of Payroll Administrator problem-solving. The Payroll Administrator  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Payroll Administrator, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This Payroll Administrator will provide you with the latest information and updates of Payroll Administrator. It will keep you one step ahead of others and increase your chances of growth. Why buy this Payroll Administrator? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Payroll Administrator you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Payroll Administrator does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Payroll Administrator was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Payroll Administrator is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Introduction to Payroll Management 00:10:00 An Overview of Payroll 00:17:00 The UK Payroll System Running the payroll - Part 1 00:14:00 Running the payroll - Part 2 00:18:00 Manual payroll 00:13:00 Benefits in kind 00:09:00 Computerised systems 00:11:00 Total Photo scenario explained 00:01:00 Brightpay Brightpay conclude 00:03:00 Find software per HMRC Brightpay 00:03:00 Add a new employee 00:14:00 Add 2 more employees 00:10:00 Payroll settings 00:04:00 Monthly schedule - 1 Sara 00:14:00 Monthly schedule - Lana 00:14:00 Monthly schedule - James 00:08:00 Directors NI 00:02:00 Reports 00:02:00 Paying HMRC 00:05:00 Paying Pensions 00:04:00 RTI Submission 00:02:00 Coding Notices 00:01:00 Journal entries 00:07:00 Schedule 00:03:00 AEO 00:06:00 Payroll run for Jan & Feb 2018 00:13:00 Leavers - p45 00:03:00 End of Year p60 00:02:00 Installing Brightpay 00:13:00 Paye, Tax, NI PAYE TAX 00:13:00 NI 00:11:00 Pensions 00:06:00 Online calculators 00:07:00 Payslips 00:03:00 Journal entries 00:07:00 Conclusion and Next Steps Conclusion and Next Steps 00:08:00 Resources Resources - Payroll Administrator 00:00:00

Payroll Administrator
Delivered Online On Demand4 hours 41 minutes
£10.99

HR Administrator Training

5.0(10)

By Apex Learning

Fall into Savings. Enjoy the biggest price fall this Autumn! Tired of browsing and searching for a HR Administrator Training course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one HR Administrator Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand HR Administrator Training course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on HR Administrator Training and help you along your learning journey. Advanced audio-visual learning modules of these HR Administrator Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in HR Administrator Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This HR Administrator Training Bundle Consists of the following Premium courses: Course 01: HR Management Level 2 Course 02: Recruitment Officer Diploma Course 03: Resourcing and Managing Talent Course Course 04: Employee Hiring and Termination Training Course 05: Employment Law Level 3 Course 06: Virtual Interviewing for HR Course 07: Payroll Management Course Course 08: People Management Skills Level 3 Course 09: Performance Management Course 10: Human Resources (HR) Audit Course 11: Recruitment Consultant - Level 4 Course 12: Leadership & Management Diploma Course 13: Equality and Diversity Course 14: GDPR Data Protection Level 5 Enrol now in HR Administrator Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your HR Administrator Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements Our course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this HR Administrator Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (HR Administrator Training) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Administrator Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

HR Administrator Training
Delivered Online On Demand
£79

School Administrator

By IOMH - Institute of Mental Health

Overview This School Administrator course will unlock your full potential and will show you how to excel in a career in School Administrator. So upskill now and reach your full potential. Everything you need to get started in School Administrator is available in this course. Learning and progressing are the hallmarks of personal development. This School Administrator will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your School Administrator skills to help you advance your career. Acquire a comprehensive understanding of various School Administrator topics and tips from industry experts. Learn in-demand School Administrator skills that are in high demand among UK employers, which will help you to kickstart your career. This School Administrator course covers everything you must know to stand against the tough competition in the School Administrator field.  The future is truly yours to seize with this School Administrator. Enrol today and complete the course to achieve a School Administrator certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the School Administrator course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the School Administrator course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the School Administrator course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This School Administrator is suitable for anyone aspiring to start a career in School Administrator; even if you are new to this and have no prior knowledge on School Administrator, this course is going to be very easy for you to understand.  And if you are already working in the School Administrator field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this School Administrator course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This School Administrator course has no prerequisite.  You don't need any educational qualification or experience to enrol in the School Administrator course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online School Administrator course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum School Administrator Module-01: Introduction to School Administration 00:12:00 Module-02: Types of Schools In The UK 00:15:00 Module-03: Workplace Development 00:12:00 Module-04: Creating and Maintaining a School Culture 00:13:00 Module-05: Educational Administration and Management 00:11:00 Module-06: Safeguarding Students 00:14:00 Module-07: Child Development 00:13:00 Module-08: Serious Behavioural Issues and Problems of Students 00:12:00 Module-09: Managing School Premises 00:10:00 Module-10: Safety and Maintenance As an Administrator 00:08:00 Module-11: Self-Management and Dealing with Stress 00:13:00

School Administrator
Delivered Online On Demand2 hours 13 minutes
£11

Human Resources Administrator Diploma

5.0(10)

By Apex Learning

Tired of browsing and searching for a Human Resources Administrator Diploma course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Human Resources Administrator Diploma bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Human Resources Administrator Diploma course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Human Resources Administrator Diploma and help you along your learning journey. Advanced audio-visual learning modules of these Human Resources Administrator Diploma courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Human Resources Administrator Diploma, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Human Resources Administrator Diploma Bundle Consists of the following Premium courses: Course 01: HR Management Level 2 Course 02: Recruitment Officer Diploma Course 03: Resourcing and Managing Talent Course Course 04: Employee Hiring and Termination Training Course 05: Employment Law Level 3 Course 06: Virtual Interviewing for HR Course 07: Payroll Management Course Course 08: People Management Skills Level 3 Course 09: Performance Management Course 10: Human Resources (HR) Audit Course 11: Recruitment Consultant - Level 4 Course 12: Leadership & Management Diploma Course 13: Equality and Diversity Course 14: GDPR Data Protection Level 5 Enrol now in Human Resources Administrator Diploma to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Human Resources Administrator Diploma expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Human Resources Administrator Diploma bundle. Requirements Our Human Resources Administrator Diploma course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Human Resources Administrator Diploma expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Human Resources Administrator Diploma) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Human Resources Administrator Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Human Resources Administrator Diploma
Delivered Online On Demand
£79

HR Administrator Training

By Compliance Central

Being an HR Administrator isn't just about managing people; it's about understanding the intricate details of recruitment, training, and performance and ensuring the overall well-being of the workforce. In the UK, HR administrators can earn an average salary of £25,000 to £35,000 annually, with senior roles commanding even higher. Furthermore, with a projected job demand increase in the coming years, it's a career worth exploring. Our HR Administrator Training course covers a comprehensive range of topics, from the foundational understanding of HR to the nuances of UK employment law. Whether you're kickstarting your HR career or seeking to refine your existing skills, this course offers essential theoretical knowledge to bolster your professional journey. Why would you choose the HR Administrator course from Compliance Central: Lifetime access to HR Administrator course materials Full tutor support is available from Monday to Friday with the HR Administrator course Learn HR Administrator skills at your own pace from the comfort of your home Gain a complete understanding of HR Administrator course Accessible, informative HR Administrator learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the HR Administrator bundle Study HR Administrator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your HR Administrator Course Improve your chance of gaining in demand skills and better earning potential by completing the HR Administrator HR Administrator Curriculum Breakdown of the HR Administrator Course Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law Learning Outcomes Understand fundamental concepts of Human Resources. Gain insights into effective recruitment and selection procedures. Grasp the essentials of training and development processes. Learn the dynamics of performance appraisal management. Comprehend the intricacies of employee relations. Understand motivation strategies and counselling methods. Be familiar with UK employment laws and regulations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Administrator. It is also great for professionals who are already working in HR Administrator and want to get promoted at work. Requirements To enrol in this HR Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Administrator: £18K to £25K per year. Recruitment and Selection Specialist: £25K to £45K per year. Training and Development Officer: £28K to £42K per year. Performance Appraisal Manager: £35K to £60K per year. Employee Relations Specialist: £30K to £55K per year. HR Compliance Officer: £30K to £50K per year. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

HR Administrator Training
Delivered Online On Demand3 hours
£12

Human Resources Administrator Training

By Compliance Central

Are you looking to enhance your Human Resources Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Human Resources Administrator will assist you in producing the best possible outcome by mastering the Human Resources Administrator skills. The Human Resources Administrator course is for those who want to be successful. In the Human Resources Administrator course, you will learn the essential knowledge needed to become well versed in Human Resources Administrator. Our Human Resources Administrator course starts with the basics of Human Resources Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Human Resources Administrator course is intuitive and easy to understand. Why would you choose the Human Resources Administrator course from Compliance Central: Lifetime access to Human Resources Administrator course materials Full tutor support is available from Monday to Friday with the Human Resources Administrator course Learn Human Resources Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Human Resources Administrator course Accessible, informative Human Resources Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Human Resources Administrator course Study Human Resources Administrator in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Human Resources Administrator course Human Resources Administrator Curriculum Breakdown of the Human Resources Administrator Course Course Outline: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Human Resources Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Human Resources Administrator. It is also great for professionals who are already working in Human Resources Administrator and want to get promoted at work. Requirements To enrol in this Human Resources Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Administrator: £20,000 to £30,000 per year HR Coordinator: £22,000 to £35,000 per year HR Assistant: £18,000 to £28,000 per year Recruitment Coordinator: £20,000 to £32,000 per year Payroll Administrator: £20,000 to £35,000 per year Training and Development Coordinator: £22,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Human Resources Administrator Training
Delivered Online On Demand3 hours
£12

Recruitment Administrator

4.7(160)

By Janets

Register on the Recruitment Administrator today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Recruitment Administrator is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Recruitment Administrator Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Recruitment Administrator, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01 : Introduction to Human Resource Introduction to Human Resource 00:18:00 Module 02 : Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:33:00 Module 03 : Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04 : Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05 : Employee Relations Employee Relations 00:16:00 Module 06 : Employee Termination Employee Termination 00:16:00 Module 07 : Employer Record and Statistics Employer Record and Statistics 00:12:00 Module 08 : Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 09 : Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module10 : Essential UK Employment Law Essential UK Employment Law 00:39:00 Mock Exam Mock Exam- Recruitment Administrator 00:20:00 Final Exam Final Exam- Recruitment Administrator 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Recruitment Administrator
Delivered Online On Demand4 hours 12 minutes
£25

HR Administrator - Human Resources Administration and Compliance

By Compliance Central

Are you looking to enhance your HR Administrator skills? If yes, then you have come to the right place. Our comprehensive course on HR Administrator will assist you in producing the best possible outcome by mastering the HR Administrator skills. The HR Administrator course is for those who want to be successful. In the HR Administrator course, you will learn the essential knowledge needed to become well versed in HR Administrator. Our course starts with the basics of HR Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this HR Administrator course is intuitive and easy to understand. Why would you choose the HR Administrator course from Compliance Central: Lifetime access to HR Administrator course materials Full tutor support is available from Monday to Friday with the HR Administrator course Learn HR Administrator skills at your own pace from the comfort of your home Gain a complete understanding of HR Administrator course Accessible, informative HR Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the HR Administrator Study HR Administrator in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your HR Administrator Course Curriculum Breakdown of the HR Administrator Course Course Outline: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and safety at the Workplace Module 08: Employee Termination Module 09: Employer Record and Statistics Module 10: Essential UK Employment Law CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The HR Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in HR Administrator. It is also great for professionals who are already working in HR Administrator and want to get promoted at work. Requirements To enrol in this HR Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path HR Administrator: £20,000 to £30,000 per year HR Coordinator: £25,000 to £35,000 per year HR Officer: £28,000 to £40,000 per year HR Compliance Specialist: £30,000 to £45,000 per year HR Manager: £35,000 to £60,000 per year HR Business Partner: £40,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

HR Administrator - Human Resources Administration and Compliance
Delivered Online On Demand3 hours
£12

HR Administrator

4.7(160)

By Janets

The HR Administrator Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an acknowledged certificate. This HR Administrator Course consists of several modules that take around 5 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Module 01: Introduction to Human Resource Introduction to Human Resources 00:20:00 Module 02:Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Skills of an Effective Administrator Skills of an Effective Administrator 00:16:00 Module 06: Business Etiquette Business Etiquette 00:20:00 Module 07: Business Telephone Skills Business Telephone Skills 00:20:00 Module 08: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 09: Time Management Time Management 00:36:00 Module 10: Business Writing Skills Business Writing Skills 00:12:00 Module 11:Organisational Skills Organisational Skills 00:26:00 Module 12: Communication Skills Communication Skills 00:26:00 Mock Exam Mock Exam - HR Administrator 00:20:00 Final Exam Final Exam - HR Administrator 00:20:00 Assignment Assignment - HR Administrator 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

HR Administrator
Delivered Online On Demand3 weeks
£25

HR Administrator Courses Online Mega Bundle

By Lead Academy

11 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your HR management career or want to develop more advanced skills in HR management? Then this HR administrator course will set you up with a solid foundation to become a confident HR manager and help you to develop your expertise in HR management. This bundle course has been designed with 11 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a HR manager. This Bundle Package Includes: The following courses of the HR administrator course will set you up with a solid foundation in the HR management industry and give you the essential skills you need to succeed! HR Manager Recruitment Skills For HR Payroll Administrator Training Recruitment, Selection and Onboarding Organisation structure , Bands and Grades Performance Management System - KRAs Manage Conflict in Teams Time and Workload Management Problem Solving and Decision Making Supervisory Skills Delegation Skills For Managers If you're interested in working as a HR manager or want to learn more skills in HR management but unsure of where to start, then this HR administrator course will set you up with a solid foundation to become a confident HR manager and develop more advanced skills. The HR administrator course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a HR manager. The HR administrator courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive HR administrator course is the perfect way to kickstart your career in the field of HR management. This HR administrator course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This HR administrator course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This HR administrator course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this HR Administrator Course: 11 Courses Bundle in your desired field Boost your skills in HR management Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this HR administrator course for? This comprehensive HR administrator bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of HR management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum HR Manager Recruitment Skills for HR Payroll Administrator Training Recruitment, Selection and Onboarding Organisation Structure , Bands and Grades Performance Management System - KRAS Manage Conflict in Teams Time and Workload Management Problem Solving and Decision Making Supervisory Skills Delegation Skills for Managers Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

HR Administrator Courses Online Mega Bundle
Delivered Online On Demand
£79
1...567

Educators matching "Administrator"

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Learning Pro

learning pro

5.0(17)

Harrow

Learning Pro is highly recommended (on Facebook) and a 5-star rated training provider (on Google). Our tutors are highly experienced and passionate about delivering an excellent teaching and learning experience. We offer exceptional support and career advice.   Learning Pro started in June 2015 and has attracted a number of individuals and corporate-funded learners. Some of our key corporate clients are Harrow Council, Biffa, GSK, Skanska, OECD and Abu Dhabi Global Marketing. Our learners are highly satisfied with our teaching and recommend us to anyone who wants to enhance their career in bookkeeping, accounting and finance.   We are an approved training provider for AAT (Association of Accounting Technicians), CIMA (Chartered Institute of Management Accounting), Xero, Sage, and QuickBooks, and we offer accounting and payroll software courses.   Our tutors are well qualified and highly experienced in delivering outstanding tutorials in the subjects they teach - mainly accounting and finance. They have more than 15 years of teaching and industry experience. You will not only have a theoretical understanding of the topics but also the practical applications to real-world scenarios. We include functional skills (English and Maths), use of technology and analytical skills in our lesson delivery.   With us, you will always be connected with your tutor, whether you study in a CLASSROOM, ONLINE, or BLENDED learning method. You will be given direct email, telephone and WhatsApp contact details so that you can contact them whenever you need support from your tutors. Our email response window is 24 hours so you will receive a response ASAP.   Join us, and we will always be there to help you achieve your career goals.

RW Consulting Solutions Ltd/ Controlled Events

rw consulting solutions ltd/ controlled events

Buckinghamshire

Please read the terms and conditions of this agreement (the “Agreement” or “Terms” or “Terms of Service”) before logging into ECR Manager, Accreditation software or other systems provided by RW Consulting Solutions Limited (trading as Controlled Events). By completing the registration process, accessing the Service, using the Site or adding a log entry, you agree that you have read and understood these terms and conditions of this Agreement and you agree to be bound by them. We may periodically update these terms and conditions. Your continued use of this site will constitute your acceptance of any new or amended terms and conditions. 1. DEFINITIONS “Account” means access to the Service. “Agreement” means these customer Terms of Service and all materials referenced or linked. “Data” means all information that Customer adds or views on the log. “Documentation” means online user guides, documentation and help and training materials published by Controlled Events or accessible through the Service, as may be updated by Controlled Events from time to time. “Service” means our cloud-based application you have subscribed to and developed, operated and maintained by us. “Site” means www.controlledevents.com/log – known as ECR Manager “Third-Party Sites” means third-party websites linked from within the Service. “Users” means your employees, representatives, consultants, contractors or agents who are authorized to use the Service for your benefit and have unique user identifications and passwords for the Service. “You”, “your” or “Customer” means the person or entity using the Service and identified in the applicable registration process, billing statement, online subscription process or Order Form as the customer. 2. WHO WE ARE 2.1. www.controlledevents.com/log and the Controlled Events Service are provided by RW Consulting Solutions Limited (RWCS), a registered private limited company in England and Wales, which has its registered office at New Burlington House, 1075 Finchley Road, London NW11 0PU with Company Registration Number: 7493058 (collectively, “we”, “us”, “Controlled Events”). 3. DESCRIPTION OF THE SERVICE 3.1. The Service gathers and transfers log data to a cloud based system which is provided by a User of the Service. Customer who successfully subscribes will be given an Account to have its Data relating to an event, exercise or incident visualized, analyzed and stored. 3.2. Details of the Client’s service level (one off, retained, 24/7) and associated charges are provided at the point of purchase; any additional terms or conditions contained on those pages are incorporated into this Agreement by reference. 3.3. Additional functionality and services may be offered or provided by us from time to time and these will be described on the Site. 4. STORAGE SPACE AND USAGE LIMITS 4.1. Customer can upload a certain volume of log and document data, dependent on the Service level selected, which is referred to as the “Usage Limit.” Project admins can manage their Account by archiving logs no longer needed. 4.2. An email alert or alternative notification by Controlled Events will be provided when Customer is near or over its Usage Limit. 5. OUR CLOUD-BASED SOLUTION 5.1. Controlled Events will maintain commercially appropriate administrative, physical, and technical safeguards to protect Data. Controlled Events hosts and stores data on Amazon Web Services’ cloud platform and on other cloud platforms as necessary. The level of security provided in Amazon’s cloud platform is described in more detail on http://aws.amazon.com/security/. Our Data Protection and Cyber Security Manual is available upon request. 5.2. Controlled Events provides you with the option to encrypt the transmission of your Data. You acknowledge that it is your responsibility to encrypt the transmission of your Data should you wish to protect it. In the event you decide to transmit your Data unencrypted to the Service, You assume all related risks for doing so. Controlled Events will not be liable for any liabilities arising from your transmission of Data over the Internet or other network. 6. REGISTRATION 6.1. Upon registering for the Service, Users will have a username, password and email address associated with their account for password resets, which is Customer’s and its Users’ responsibility to keep secure and may not be shared with any other party. Customer agrees to immediately notify Controlled Events of any unauthorized use or any other breach of security or breach of this Agreement of which the Customer becomes aware. Controlled Events will not be liable for any loss or damage resulting from Customer’s failure to maintain proper security of its account or for unauthorized access to the Service. 7. CHARGES AND PAYMENT 7.1. Fees. The Service is made available to Customer at the price indicated in the accepted quotation. Fees are non-cancellable and non-refundable during the Term. Controlled Events reserves the right to change its price list and to institute new charges at any time, upon notice to You, which may be sent by email or posted on the Site. Your use of the Services following such notification constitutes your acceptance of any new or increased charges. Additional Charges may apply for additional services requested by Customer such as supporting data analysis of logs and usage or the transfer of data after closing the Account. Customer will be notified of services requiring additional Charges which have not been previously agreed upon before any such additional Charge will be applied. 7.2. Payment for Subscriptions is required to be paid in full at the beginning of each billing period by BACS transfer. If Controlled Events extends credit to Customer, all Charges must be paid within 30 days of issue of invoice. Payment of Charges for metered billing is required at the end of each month by credit or debit card and is based on the volume of Data uploaded and stored during the month. 7.3. In addition to the Charges, Customer must pay to Controlled Events, or to the relevant taxing authority, as appropriate, all applicable sales, use, goods and services, value added or other taxes payable under this Agreement (other than taxes levied or imposed on our income). In all cases, the amounts due under this Agreement will be paid by Customer to us in full without any right of set-off or deduction. 8. TRIAL ACCOUNTS 8.1. Customers who are provided with a free or trial Controlled Events Account or who are otherwise provided with any other promotional Controlled Events Service(s) for which they have not paid a Charge acknowledge and agree that such services are provided “as is” and so, to the fullest extent permitted by law, those services are provided without any warranties or representations whatsoever and the Customer agrees to avail of such services entirely at its own risk. 9. TERM AND TERMINATION 9.1. The subscription term shall begin on the effective date of your subscription and expire at the end of the period selected during the subscription process (“Subscription Term”). 9.2 The Subscription and Agreement will automatically renew at the published rates on a monthly, annual or otherwise mutually agreed upon period of time, unless one party notifies the other party in writing of its intent not to renew at least thirty (30) days in advance of the expiration of the Subscription Term. 9.3 Customer may terminate the Service at any time, however, fees are non-refundable except in the event of Controlled Events’ incured material breach as set forth below. 9.4. Either party may terminate this Agreement at any time, effective immediately, upon written notice to the other party, if such other party: (i) breaches any of its material obligations hereunder and fails to cure such breach within thirty (30) days of written notice thereof; (ii) becomes insolvent or has a receiver, administrator, liquidator or examiner appointed over all or part of its assets or (iii) becomes the subject of a resolution, petition or order for winding up or bankruptcy. We may terminate this Agreement if, at any time, we cease providing the Service. 9.5. On termination or expiry of this Agreement for any reason, Customer will remain liable to Controlled Events for any outstanding Charges owed, Customer’s rights under this Agreement will immediately terminate, You will lose all access to the Service, including access to Your account and to Your content, and We will delete Your content and the data stored in or as part of Your account. 9.6. Without limitation of the foregoing, we may suspend or terminate the Service without notice if Customer shall fail to pay any amounts when due, if the Services are used for other purposes including but not limited to tampering, hacking, modifying or otherwise corrupting the security or functionality of Controlled Events Services, if the Services are used in a manner contrary to the law or the terms of this Agreement or if Controlled Events experiences unexpected technical or security issues. 9.7. Customer shall provide notice of termination of the Service to Controlled Events at support@controlledevent.com 10. ACCEPTABLE USAGE POLICY 10.1. The Controlled Events Acceptable Usage Policy prohibits the processing of data which are deemed by us in our sole discretion as being inappropriate or unlawful. We aim to ensure that we are not associated with any website content (including linked content) which is illegal, fraudulent, offensive, embarrassing, sexually explicit, obscene, threatening, defamatory or otherwise inappropriate. We prohibit the processing of data using the Service where the processing would breach the laws or rights of third parties and the Customer represents, warrants and undertakes to us that no such transactions will be processed via the Services. 10.2. Customer agrees not to use the Site or the Service or cause or permit the Site or the Service to be used: 10.2.1. so as to jeopardize or prejudice the operation, quality or integrity of the Site, the Service or the operation, quality or integrity of any telecommunications network; 10.2.2. for any commercial purpose including screen shots and copying feature information from the log, nor to go against the spirit of the log platform by sharing data outside of the agreed user base for the project; 10.2.3. to harvest or otherwise collect information about others, including e-mail addresses, without their consent; 10.2.4. to distribute, download, upload or transmit any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs; 10.2.5. contrary to the terms and conditions of any Internet Service Provider whose services you may use. 11. SERVICE AVAILABILITY AND CUSTOMER SUPPORT 11.1. The Service is available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which Controlled Events shall endeavor to give at least 8 hours’ notice and which Controlled Events shall schedule to the extent practicable outside of any event or user peak times), or (b) any unavailability caused by circumstances beyond Controlled Events’ reasonable control, including without limitation, Internet and telecommunications service provider failures or delays, failures of independent service providers, or denial of service attacks. Customer support is provided through the online and email channels: support@controlledevents.com and 020 3286 6392 12. DISCLAIMERS; LIMITATION OF LIABILITY 12.1. The service including any software included in or provided as part of the software is provided on an “as is” and “as available” basis, and Controlled Events expressly disclaims any warranties and conditions of any kind, whether express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement. without limiting the foregoing, Controlled Events does not warrant that the service will meet your specific requirements, that the service will be uninterrupted, timely, secure, or error-free, that the results that may be obtained from the use of the service will be complete, accurate, or reliable, that the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or that any errors in the service will be corrected. 12.2. Although this site is accessible worldwide, not all products or services discussed or referenced herein are available to all persons or in all geographic locations. we reserve the right to limit, in our sole discretion, the provision and quantity of any product or service to any person or geographic area it so desires. any offer for any product or service made in or through this site is void where prohibited. 12.3 Because it is not possible to guarantee data security, you acknowledge unauthorized access to your data may occur and you agree in such event that any loss you may suffer is subject to the limitation of liability provisions of this agreement. under no circumstances will Controlled Events be liable in any way for any data, including, but not limited to, any errors or omissions in any data, or any loss or damage of any kind incurred in connection with use of or exposure to any data posted, emailed, accessed, transmitted, or otherwise made available via the service. 12.4. Notwithstanding anything to the contrary contained herein, Controlled Events’ liability to customer for any direct damages, losses, expenses and causes of action (whether in contract or tort) arising from or relating to the service (for any cause whatsoever and regardless of the form of the action) will at all times be limited to the amount you paid Controlled Events in the three (3) months immediately preceding the incident giving rise to the claim. 12.5. You expressly understand and agree that Controlled Events (including its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors) shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if Controlled Events has been advised of the possibility of such damages. 13. DATA SECURITY 13.1. If Customer processes personal data using the Service, Customer shall comply with its obligations as a data controller and data processor under all applicable laws. 13.2. Customer is solely responsible for the lawful collection, delivery, obtaining of consents and use of all Data. All personal data and log data that we collect from you will be processed in accordance with Controlled Events’ Privacy Policy. You should review our Privacy Policy, which is incorporated into this Agreement by this reference and made a part hereof. Click here to read our Privacy Policy. 13.3. We do not have any obligation to review or scan any Customer data for any purpose, including without limitation for measuring quality, filtering content, or detecting the presence of malware. 14. INTELLECTUAL PROPERTY 14.1. Customers own their own log data. 14.2. Subject to this Agreement, Controlled Events grants Customer a non-exclusive, revocable, non-transferable, limited right to access and use the Service and the material displayed thereon. However, no right, title, or interest in any such materials will be granted or transferred to you as a result of any permitted use of such materials. 14.3. Customer hereby grants Controlled Events a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license: (a) to process and use their data for the purposes of delivering the Service to Customer; (b) to access the client’s project internally within Controlled Events for the purposes of improving, developing and marketing the Service; and (c) to disclose anonymized and/or aggregated versions of log data to third parties in connection with the development, improvement and marketing of the Service, provided that such anonymized or aggregated log data shall not identify Customer. This license continues after the termination of this Agreement. Controlled Events’ rights under the license in this Section may be exercised by Controlled Events’ officers and employees and by contractors engaged to provide services to Controlled Events. 14.4. All materials incorporated in or accessible through the Site or the Service, including, without limitation, text, photographs, images, graphics, illustrations, trademarks, service marks, logos, button icons, audio clips, video clips, software, and other content, and the compilation, collection, arrangement, and assembly thereof (including the look and feel of the Site and the Service), are protected by applicable national and international trademark and copyright laws, and are owned, controlled or licensed by Controlled Events, or by the original creators of such materials or their permitted licensors. Such materials may be used only for viewing the Site in the ordinary course or as a resource for purchasing the products offered through the Site. Any other use of such materials, including any copying, reproduction, modification, sale, distribution, extraction, re-utilization, transmission, republication, downloading, display, posting, performance, or other exploitation thereof by any means or medium without the prior written permission of the copyright owner is strictly prohibited. 14.5. Where any software is supplied by us for use by Customer on its computer(s), Controlled Events grants Customer a limited, personal, non-exclusive, non-transferable license to install and use the software for use solely for the purpose of enabling you to use the Service in the manner permitted by this Agreement and for no other purpose whatsoever. Customer may not copy, modify, distribute, sell, or lease any part of the Services or any software supplied in connection with the Services, nor may Customer reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. To the extent that the Customer is provided with access to open source software in the course of receiving or using the Service, Customer shall be responsible for complying with the open source license associated with that open source software. 14.6. Except as expressly set forth herein, Controlled Events alone (and its licensors, where applicable) will retain all intellectual property rights relating to the Service or the Software or any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service and/or the Software, which are hereby assigned by You. Customer will not copy, distribute, reproduce or use any of the foregoing except as expressly permitted under this Agreement. 15. CONFIDENTIALITY 15.1. Each party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or may disclose information relating to the Disclosing Party’s technology or business (hereinafter referred to as “Proprietary Information” of the Disclosing Party). The Receiving Party agrees: (i) not to divulge to any third person (except as set forth below) any such Proprietary Information, (ii) to give access to such Proprietary Information solely to those employees and third parties with a need to have access thereto for purposes of this Agreement, and (iii) to take the same security precautions to protect against disclosure or unauthorized use of such Proprietary Information that the party takes with its own proprietary information, but in no event will a party apply less than reasonable precautions to protect such Proprietary Information. 15.2. The Disclosing Party agrees that the foregoing will not apply with respect to any information that the Receiving Party can document (a) is or becomes generally available to the public without any action by, or involvement of, the Receiving Party, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party. Nothing in this Agreement will prevent the Receiving Party from disclosing the Proprietary Information pursuant to any judicial or governmental order, provided that the Receiving Party gives the Disclosing Party reasonable prior notice of such disclosure to contest such order. Customer acknowledges that Controlled Events does not wish to receive any Proprietary Information from Customer that is not necessary for Controlled Events to perform its obligations under this Agreement, and, unless the parties specifically agree otherwise, Controlled Events may reasonably presume that any unrelated information received from Customer is not confidential or Proprietary Information. Both Parties will have the right to disclose the existence but not the terms and conditions of this Agreement, unless such disclosure is approved in writing by both Parties prior to such disclosure, or is included in a filing required to be made by a Party with a governmental authority (provided such party will use reasonable efforts to obtain confidential treatment or a protective order) or is made on a confidential basis as reasonably necessary to potential investors or acquirers. 16. INDEMNIFICATION 16.1. Customer shall defend, indemnify, and hold harmless Controlled Events and each of its, and its affiliates, employees, contractors, directors, suppliers and representatives, from and against any liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, arising from or related to your Data, or Customer’s actions in connection with any unauthorised use of the Service, including any claim that such actions violate any applicable law or third party right. 16.2. Controlled Events will notify Customer in writing thirty (30) days of becoming aware of any such claim; give you sole control of the defence or settlement of such a claim; and provide you, at your expense, with any and all information and assistance reasonably requested by you to handle the defence or settlement of the claim. Customer shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without prior written consent. 17. CONTENT RESPONSIBILITY 17.1 You are solely responsible for a) Your content and Data (meaning Content You post or otherwise submit to the Site or Service), b) the accuracy, quality, and legality of Your content and of Your submissions, c) the means by which You acquired Your content, including ensuring that Your content and Your submissions do not infringe upon or violate the rights of any person, d) claims relating to Your content and Your submissions, and e) responding to any person claiming Your content and/or Your submissions violate such persons rights, including notices pursuant to the Data Protection Act and General Data Protection Regulations. 18. GENERAL 18.1. The headings to the clauses in this Agreement are for reference only and shall not affect the interpretation of this Agreement. 18.2. The waiver or failure of either party to exercise any right provided for herein shall not be deemed a waiver of any further right hereunder. 18.3. This Agreement shall not constitute any party, the legal representative, partner or agent of the other parties or any of them nor shall any party or any successor of any party have the right or authority to assume, create or incur any liability or obligation of any kind express or implied against or in the name of or on behalf of any other party. The parties hereto enter this Agreement as principals for and on their own behalf. 18.4. This Agreement or the benefit hereof may not be assigned by Customer in whole or in part without the prior written consent of Controlled Events. Customer may not re-sell or make available the Services to any third parties. Controlled Events may assign this Agreement to any purchaser of, or successor in interest to, the Controlled Events business. 18.5 Except for failure to make payments when due, neither party shall be liable to the other by reason of any failure in performance of this Agreement by either party if the failure arises out of any cause beyond the reasonable control of that party, including, but not limited to, the unavailability or faulty performance of communication networks or energy sources, any act of God, any act or omission of governmental or other competent authority, fires, strikes, industrial dispute, riots, war, inability to obtain materials, embargo, refusal of license, theft, destruction, denial of service (DoS) attacks, unauthorized access to computer systems or records, programs, equipment, data, or services. 18.6. You grant us the right to add your name and company logo to our customer list and website. 18.7. This Agreement represents the entirety of the understanding of the parties concerning the subject matter hereof and overrides and supersedes all prior promises, representations, undertakings, understandings, arrangements, agreements, side letters or heads of agreement concerning the same which are hereby revoked by mutual consent of the parties. The Customer is not relying on any warranties or representations which are not expressly set out in this Agreement. 18.8. Questions about the Terms of Service should be sent to support@controlledevent.com. 18.9. Survival. The following sections shall survive the expiration or termination of this Agreement: Definitions, Fees and Payments, Intellectual Property, Confidentiality, Indemnification, Disclaimers, Limitations of Liability, Termination and General.

Moderntronics

moderntronics

Harrow,

In these terms and conditions (“Conditions”) the following expressions shall have the following meanings: “Business Day” means any day other than Saturday, Sunday or a public holiday. “Business Hours” means the hours detailed in Condition 32 below. “Contact Hours” means Monday to Friday (inclusive) from 07:00 hours to 17:00 hours but excluding bank holidays. “Contract” means any contract between MT and the Customer for the supply of Hardware and/or Software (with the associated Licence) and/or services which is subject to these Conditions. “Customer” means any person, firm or company who enters into a Contract with MT to which these Conditions apply. “Force Majeure” means any event outside the reasonable control of either Party affecting its ability to perform any of its obligations (other than as to payment) under these Conditions. “Goods” means all or any tangible or intangible goods or intellectual property including but not limited to Hardware and Software which are provided to a Customer in accordance with these Conditions. “Hardware” means any hardware provided by MT to the Customer. “MT” means MODERNTRONICS Ltd. or its servants and agents as the case may be. “Insolvency Event” means any one of the following in relation to the Customer: (i) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (ii) a petition for a winding up or an administration or bankruptcy order being presented, or such an order made; (iii)any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral of all or any indebtedness; (iv) suspension of payments to all or any creditors and/or ceasing business; (v)an encumbrancer taking possession of all or any assets; (vi) an administrator or receiver being appointed over the Customer or all or any of its assets; (vii)any action anywhere similar or analogous to any of the foregoing; or MT reasonably believing that any of the foregoing is imminent. “Licence” has the meaning attributed to it in Condition 23 below. “Minimum Term” means the term set out in Condition 17 below. “Party” means MT or the Customer and “Parties” means both of them. “Response Time” means two Working Hours from an initial call to the hotline under Condition 26 or 28 below. “Seminar” means any seminar provided by MT. “Service Operator” has the meaning given to that term in Condition 28 below. “Site” means https://www.moderntronics.com and all subdomains including (but without limitation) “Software” means software or software updates or upgrades provided by MT and licensed to the Customer under Condition 23 below. “Training Sessions” means any training session provided by MT. “Working Hours” means the hours between 9:00 to 17:00 on any Business Day 2. Interpretation In these Conditions, the following rules apply: A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). A reference to a Party includes its personal representatives, successors or permitted assigns. A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails. 3. General Information These Conditions apply when MT: sells and delivers Hardware; sells and delivers Licences; sells and delivers Software; or provides repairs or any other services to the Customer. They will also apply to other business transactions unless MT agrees that alternative special conditions apply. These Conditions apply to the exclusion of any other conditions that may be proposed by a Customer or implied by law (insofar as such exclusion is lawful). Part II Specific Provisions for the Use of the Online Shop Customers purchasing Goods from the Site, must read all Parts of these Conditions, which apply to them in full. 4. Consumers The Goods and services provided by MT are designed only for sale to and use by businesses in the course of their business activities. MT does not knowingly sell to any person dealing as a consumer or supply anything for personal use. 5. Customer’s Status By placing an order on the Site, the Customer warrants that he or she is: legally capable of entering into binding contracts and, where the Customer is an individual, that he or she is at least 18 years old; and is dealing in a business capacity and purchasing Goods and/or services for the purpose of his business and not for personal use. Part III General Conditions for the Provision of Goods and Services 6. Formation of Contract Quotations provided by MT to the Customer are not binding on MT. The Customer’s order constitutes an offer to MT to buy the Goods or services. All orders are subject to acceptance by MT. The offer will be deemed accepted, and a Contract formed, when MT sends the Customer confirmation that the Goods have been dispatched (“Dispatch Confirmation”) or, in the absence of a Dispatch Confirmation, when the Goods are delivered. The Contract will only relate to those Goods whose dispatch is confirmed to the Customer by a Dispatch Confirmation or if no Dispatch Confirmation is sent, those Goods which are actually dispatched. MT is not obliged to supply any Goods which may have been part of the Customer’s order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation. Subject to Condition 17 below, an order for services will be deemed to have been accepted, and a Contract formed, when MT sends the Customer confirmation that the services ordered will be provided (“Service Confirmation”) or, in the absence of a Service Confirmation, when the services begin to be provided. Oral representations will only be binding upon MT if they are expressly confirmed in writing by MT to the Customer. 7. Price Unless MT expressly specifies prices to the Customer, MT’s current list of prices applicable at the time of the acknowledgement of order will apply. Unless otherwise agreed in writing, all prices are exclusive of value added tax, postage, freight, insurance, forwarding fees, installation and commissioning, travelling expenses and subsistence, which will be added as appropriate. MT will charge overtime for work outside of their normal Business Hours at up to 150% of the hourly rate from time to time applicable during Business Hours. Subject to Condition 16 below, prices are liable to change at any time, but changes will not affect orders in respect of which MT has already sent the Customer a Dispatch Confirmation or a Service Confirmation as the case may be. The Site contains a large number of products and it is always possible that, despite MT’s efforts, some of the products listed may be incorrectly priced. MT will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, MT will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, MT will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. MT is under no obligation to provide any Goods or services to the Customer at an incorrect (lower) price, even after MT has sent a Dispatch Confirmation or a Service Confirmation in relation to those Goods or services if such incorrect price could reasonably have been expected to be recognised by the Customer as an error. 8. Delivery and Availability The Customer’s order for Goods will be fulfilled by the delivery date in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date the Customer made his order (where such an order leads to a Contract). The period for delivery or performance of the Contract will normally commence on MT’s acknowledgement of the order. However, if the Customer is required to do anything before MT can effect delivery, MT will, as soon as practicable, notify the Customer accordingly. The time within which MT must deliver any Goods will run from the date on which MT receives notice from the Customer that it has duly complied with such notification from MT. Unless otherwise agreed in writing, any periods mentioned in the acknowledgement of order for services and Software development are based on a preliminary estimate of the required workload and therefore are approximate only. Time of delivery and performance is not of the essence. If MT fails to meet any delivery or performance dates set out in the acknowledgement of order and is solely responsible for such failure, the Customer may terminate the Contract but only after MT has been given an opportunity to rectify the situation and subsequently fails to meet the revised set of delivery or performance dates provided by MT to the Customer in writing. Unless MT has been deliberately or grossly negligent, all further claims of the Customer on the basis of the delay in performance are excluded. If MT cannot deliver or perform its obligations under the Contract due to Force Majeure or a failure of the Customer to cooperate or any other act, default or omission of the Customer, then MT will be entitled to perform its obligations under the Contract once the issue has been resolved, provided the issue occurred while MT was still allowed to deliver or perform and MT shall have no liability whatsoever for any delay or its failure to perform its obligations. 9. Agreed Performance Unless specified otherwise in writing, the agreed performance in respect of any repairs provided by MT, at the Customer’s request will be to adjust the relevant unit(s) to MT’s applicable standard specifications for that unit. Where the relevant unit(s) cannot be repaired to MT’s applicable standard specification due to the Customer limiting the repairs required or the time and money to be invested MT may exceed the Customer’s request if MT considers, at its sole discretion, that such additional repairs are reasonable and will ensure the proper functionality of the unit in question. The agreed performance levels for MT’s maintenance and care services are as set out in Conditions 26 and 28 below; for all other services the agreed performance levels will be as set out in the acknowledgement of order. 10. Refunds Where the Customer returns Goods (at the Customer’s cost) because he or she claims that the Goods are defective, MT will examine the returned Goods and will notify the Customer of its findings within a reasonable period of time. If MT (in its sole discretion) deems that the Goods are defective, MT may at its option repair, replace or provide a refund in respect of such defective Goods. MT will process any repair, replacement or refund as soon as practicable and, in the case of any refund, within 30 days of the day MT confirmed to the Customer that the Customer was entitled to the same. Such refunds will be made in full, including a refund of any delivery charges for sending the item to the Customer. 11. Import Duty If the Customer orders Goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that MT has no control over these charges and cannot predict their amount. Customers should contact their local customs office for further information before placing an order. Customers must comply with all applicable laws and regulations of the country for which the Goods are destined. The Customer will indemnify and keep indemnified MT in respect of all costs, proceedings, losses and liabilities resulting from any breach by the Customer of any such laws. 12. Retention of Title to Property The Goods will be at the Customer’s risk from the time of delivery. Property in and title to all Goods will remain with MT until MT has received payment for the full price of all the Goods (and/or all other goods and/or services supplied by MT to the Customer under any other contract whatsoever).. The Customer may sell or use Goods in which title is retained during the course of their normal business, but may not give such Goods by way of pledge or pledge these Goods as security. Until the property in and title to the Goods passes to the Customer: the Customer shall keep the Goods properly stored, protected and insured and separate from all or any other goods whether belonging to MT, the Customer or any third party; MT shall be entitled at any time forthwith to revoke the Customer’s power to deal with the Goods; and such power shall automatically cease if an Insolvency Event shall occur in respect of the Customer; and the Customer shall not make any modification to the Goods, the Software or their packaging or alter, remove or tamper with any marks, numbers or other means of identification used on or in relation to the Goods. Upon termination of the Customer’s power to deal with the Goods, the Customer shall place the Goods at the disposal of MT and MT are hereby irrevocably authorised without the need for consent of any third party but using only such force as may be necessary, to enter upon any premises of the Customer or any third party for the purpose of removing the Goods. If third parties claim title to Goods with retained title, the Customer will inform MT without delay, will notify the person making the claim of MT’s title and will support MT in enforcing its rights, including taking all the necessary steps required to preserve MT’s rights, including commencing litigation at the Customer’s own expense. If the Customer breaches the Contract, e. g. by delaying payment, the Customer will be obliged to return the Goods with retained title if requested by MT, in return for which MT will not terminate the Contract. 13. Payment Where services, maintenance or care are provided on an ongoing basis, MT will invoice the Customer for these at the beginning of the billing period or as soon as reasonably practicable thereafter. The Customer will pay MT’s invoices in full within 30 days from the date of the relevant invoice. Depending on the scope of an order, payments for such services, maintenance or care are due either upon placement of the order by the Customer or upon partial delivery of the same of between 40 to 50% of their respective order value. BACS or cheque are the only methods of payment accepted. Invoices for Seminars and Training Sessions will be issued at the beginning of the respective session and payment is due immediately and without deduction. 14. Delay of Payment Where a Customer fails to pay an invoice by the due date, MT will be entitled to charge the Customer interest on all monies outstanding from the due date until the actual date of payment (both before and after judgment) at a rate of 8% above the base rate of the Bank of England calculated on a daily basis. 15. Setting-Off and Refusal of Payment The Customer cannot exercise any right of set-off in respect of amounts owed to or by MT. 16. Change of Pricing by MT for Ongoing Maintenance or Care MT may increase its prices for maintenance and services by giving the Customer written notice 2 months prior to the end of the Minimum Term. The Customer has 4 weeks from the date of receipt of the written notice from MT to object to the change. Where the Customer so objects, the Customer will be entitled to give notice to MT to terminate the Contract as of the date of the proposed price increase. 17. Automatic Extension of Contract Where services, maintenance or care are performed on an ongoing basis the Contract will come into effect upon acceptance by MT of the first order from the Customer for Software maintenance. The Contract will initially run until the date specified at “Minimum Service Duration” as set out in the “MT Service Product List” or until the expiry date where an expiry date is stipulated in the Contract (“Minimum Term”). Subject to one of the Parties serving written notice of termination on the other at least three months prior to the expiry of the Minimum Term, the Contract will be extended automatically. In the case of Software Licences supplied without a time limit, the Contract will extend until December 31st of the current year. The subsequent extension periods will begin on January 1st and end on December 31st of the respective year. In the case of Software Licences supplied with limited validity (e.g. a licence for 1-year) the extension is based on the terms and conditions set out in the description of the respective licence (e.g. extension by one further year). Unless otherwise agreed in writing, any extension to a Contract will be on the basis of MT’s current price list as at the date of such extension. 18. Delivery Obligations and Shipping The conditions for EXW (ex works) (MT’s premises or such other place referred to in the relevant order) as set out in the Incoterms 2010 apply to delivery of any Goods. Claims for any transport damages and any replacement of damaged Goods, remain with the Customer who is responsible for adhering to the mode and period for the filing of any claims with carriers, shippers and insurers. 19. Scope of Warranty (Material Deficiencies and Deficiencies in Title) MT warrants that the Hardware is free from defects in workmanship and material as at the time of transfer of risk; and warrants that the Software does not contain any flaws which void or substantially reduce its value or suitability for the usual or contracted purpose. Where MT is not the author of the Software, MT does not warrant that such Software will run without interruptions or errors, nor that MT will be capable of resolving all Software errors, nor that the Customer will be capable of achieving all of the functions included in the Software in all of the combinations chosen by the Customer, nor that these will meet the Customer’s requirements. MT will only warrant the quality and/or durability of Goods if it has expressly agreed in writing with the Customer that it will do so. The warranty period is 1 year. Where MT is the author of the Software such Software is subject to MT’s standard warranty. 20. Obligation to Inspect and Serve Notice of Defects The Customer must inspect the Goods upon delivery or repair and must notify MT in writing of any failure by MT to meet the specification within 7 days of delivery or repair or (where the failure was not apparent on reasonable inspection) within a reasonable time being no more than 1 month after discovery of the failure. Where the Customer fails to provide such notice MT will have no liability under its warranty. 21. Liability Subject only to Condition 21 d), MT shall not be liable to the Customer in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the Customer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the Contract by MT, its servants or agents, in a sum which is greater than GBP 200,000 per incident or series of connected incidents. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect loss of any kind resulting from these Conditions, its performance or any breach of its terms. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect economic loss of any kind including (but without limitation) loss of business opportunity, reputation, goodwill resulting from these Conditions, its performance or any breach of its conditions. Notwithstanding any other provision herein, nothing in these Conditions shall operate so as to limit or exclude MT’s non-excludable liability in respect of death or personal injury caused by the negligence of MT to exclude the application of Section 12 of the Sale of Goods Act 1979 and to exclude liability for fraudulent misrepresentation. MT’s liability for loss of data is limited to the effort required to restore the data from proper backups provided by the Customer. 22. Third Party Rights If any third party claims or takes action against the Customer, because Goods delivered by MT, or their use in accordance with the instructions provided by MT, purportedly violate their commercial rights or proprietary rights, then the Customer will inform MT of the same. MT agrees that they will assist the Customer in defending such claims. Where the claim is made to the Customer within 12 months of the date of delivery, MT will indemnify the Customer against claims provided that the Customer: appoints MT to defend the claims or to settle the dispute, and promptly notifies MT of any such claim, keeps the Customer informed of all information received and provides such reasonable assistance to MT as it shall reasonably require, does not defend the action itself without coordinating such defence with MT, and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claim or action except upon the express instruction of MT, the alleged breach of rights is not based on alteration of the delivered item used by the Customer, and does not use the item delivered by MT in conjunction with other items and/or in a fashion that breaches any such rights, in a situation where the use of the item as delivered by MT would not have breached the rights of the person who has filed the claim. MT may at any time and at its own expense acquire on behalf of the Customer the right to continue to use the Goods, to replace the Goods or alter them in such a fashion that the rights of others are no longer breached. If this is not possible, the Customer shall return or destroy the Goods if required to do so by MT who will reimburse the purchasing price for the Goods less depreciation. If the Customer refuses to do so, MT will no longer defend the claim or provide the Customer with any further support. The Customer has no further rights in case of disputes over proprietary rights with third parties and MT shall have no liability therefore unless MT could be blamed for acting deliberately or with gross negligence. Part IV Special Conditions for Delivery of Software 23. Conditions of Use for Delivered Software In the case of delivery of Software to the Customer, MT hereby grants the Customer a simple, non exclusive and non-transferable, licence to use the Software (“Licence”) . The validity of the Licence is not time limited, unless otherwise specified to the contrary in the terms and conditions of the Licence. MT, grants the Customer the use of such Software in the form of the object code and the user documentation with the use being restricted to one electronic data processing system at any one time and only for the tasks for which it is intended. Unless permitted by law, the Customer will not decompile the Software or perform reverse engineering. The Customer may duplicate the Software but only to the extent that this is required for the permitted use, and in order to allow it to perform data backup. Upon delivery of any Software, including updates and upgrades, the Customer will immediately produce a backup copy. MT may terminate the Licence granted to the Customer pursuant to this Condition 23 with immediate effect if the Customer is in breach of the conditions for the use of the Software for a period of 30 days from the date of a written notice of such a breach from MT or any third party. On termination of this Contract howsoever arising, the Customer will return to MT within 30 days all Software together with any related materials owned and licensed by MT and shall delete all copies and partial copies of the Software however stored within 7 days of service of the notice. Proof of such deletion must be provided to MT without delay. On receipt of prior written consent from MT, the Customer may retain a copy of the Software for the purposes of archiving. 24. Delivery of Software MT will only install the Software if this has been expressly agreed in writing between the Customer and MT. MT is able to provide telephone consultancy and support concerning questions relating to the application of the respective Software products as well as the solution of problems that may occur as provided for in Condition 26 below. 25. Prerequisites for Running the Delivered Software The proper running of Software systems supplied will only be guaranteed if the Hardware and operating system components used correspond to the reference systems of the respective manufacturer(s), as well as having been approved and certified. Unless otherwise agreed in the Contract, the Customer shall ensure that the provisions in this Condition 25 are complied with. Part VMaintenance and Care Application Software 26. Scope of Performance of MT Services for Application Software For the Software products, unless otherwise expressly agreed in writing, MT will provide the following services, denoted by Service Level “SW-Service STANDARD” and Service Level “SW-Service E-STANDARD”: Right to use Software and documentation updates: MT grants the Customer a non-transferable, non-exclusive Licence to use the Software and any documentation or updates. The right of use is not limited in validity, unless otherwise specified in the terms and conditions of the Licence. Software and documentation updates: MT will supply the Customer with the current version of the Software as specified in the Contract. This will be done as specified by the manufacturer of the Software. The documentation will be supplied in the form determined by the manufacturer of the Software. The installation of Software updates will be performed by suitably qualified personnel of the Customer. Alternatively for an additional charge, MT may install the Software updates on behalf of the Customer. Where the Customer has adapted the Software, the Customer will be liable for the additional cost of performing the same adaptation to the new version of the Software or alternatively the Customer may perform the necessary adaptation himself. Hotline (Service Level “SW-Service STANDARD” only) MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. E-mail Hotline (Service Level “SW-Service E-STANDARD” only) MT is able to provide e-mail consultancy and support in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours Wherever possible, qualified consultancy will be provided by MT within the Response Time. MT Hotline: E-mail: hotline@MT.com Internet: http://www.MT.com/customersupport Software error messages Where Software problems occur which MT is unable, for whatever reason, to resolve, the Customer may send a written error message to MT. The purpose of such an error message is to identify the error in the Software and enable the manufacturer to resolve the error. MT shall liaise with the manufacturer(s) of the Software products to resolve any Software errors as promptly as possible. Restoration of any data, regardless of the cause of the data loss, is not the responsibility of MT. 27. Obligation of the Customer to Co-operate Pre-conditions for the provision of the services by MT to the Customer are that the Customer has legally acquired the Software and holds a corresponding Licence to use it. In addition, the Software must be in the same condition that it was in when it was delivered. The services exclusively relate to the current release and delivered version of the Software. If earlier Software versions are used, a one-time update service which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Services will not be performed for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). If the operating system for the Hardware is not included in the Contract, the Customer must update the operating system to the most recent version (e. g. by purchasing updates) if this is required in order to use the new versions of the application Software. Hardware and Operating Systems 28. Scope of Performance of MT Maintenance and Care Services for Hardware and Operating System For Hardware products and the operating system, unless otherwise agreed in writing, MT will provide the following services, denoted by Service Level “HW-Service SPECIAL”: The scope of performance is briefly set out in the “Special Description” for each product listed in the attached “MT Service Product List”. The exact scope of performance will be determined in accordance with the attached description of performance issued by the respective MT service operator (“Service Operator” including but not limited to Hewlett-Packard, Fujitsu Siemens and Silicon Graphics). The following shall also apply: Hotline MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Hardware products and operating system, as well as the resolution, (in so far as it is reasonably practicable to do so) of any problems which may occur. This service will be performed by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. Where queries arise outside of the Contact Hours, the Customer should address such queries directly to MT’s Service Operator Response time for Hardware failures MT will use reasonable endeavours to solve a query within the Response Time. The Response Time shall be deemed to have been initiated either as soon as the customer service personnel arrives on the relevant site, or as soon as remote diagnosis is started, where either is required to resolve the problem. The appropriate Response Time will be determined in accordance with the attached description of performance issued by the respective MT Service Operator. 29. Services Not Included Unless otherwise agreed in writing, the following services will not be provided by MT to the Customer: a) Repair/re-acquisition of devices that have been damaged as a result of: incidents of war of any type civil wars, nuclear energy, deliberate action of the Customer (not of his subcontractors) b) Repair/re-acquisition that is required because of repair work or alterations of devices carried out by the Customer or any third party without the prior written consent of MT. c) Work required due to interface problems between MT’s devices and those of other manufacturers and suppliers. d) Customer service which is required because a product that is not covered under this Contract has caused an error. e) Customer service that has become necessary because devices have been used under adverse conditions (e.g. including contaminations and deviations from recommended room temperature and relative humidity) or in conjunction with accessories or (device-specific) consumables (e.g. including foreign disks, disk stacks, cassettes, printer paper and print heads of any type) (“Device Specific Consumables”) which do not meet the manufacturer’s specifications. f) Replacement of Device-Specific Consumables. g) Data backup. h) Calibration work that is not related to repair. 30. Restoration of Data/Programs The restoration of data and programs upon repair or replacement of a defective hard disk is limited to starting the copying program (Restore) used to restore the last full data backup. 31. Obligation of the Customer to Cooperate a) Hardware service Pre-conditions for the provision of Hardware services by MT are that the Hardware has been acquired legally and has been installed properly at the Customer’s site. In addition the Hardware affected must correspond to the current revision and be in proper condition when including in the Contract. These pre-conditions shall be met immediately after the expiry of the warranty period specified in the Contract. If the Hardware is included in the Contract at a later date, these pre-conditions must first be confirmed by a takeover inspection of the Hardware by MT, which will be independently invoiced and paid for by the Customer, and if required the pre-conditions will be achieved by MT undertaking the required repair work. b) Operating System Service Pre-conditions for the provision of operating system services are that the Customer has legally acquired the Software and has been granted the necessary corresponding Licence to use it. In addition the Software must be in the same condition as when it was delivered to the Customer. The services exclusively relate to the current release and version of the Software. If earlier Software versions are used, a one-time “Update Service” which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Operating System services will not be provided for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). Part VI Generally Applicable Conditions 32. Prices and Fees for Special Services The following items are not included in the payment for services under Conditions 26 and 28 above and will be invoiced separately in accordance with MT’s current price list: Services performed outside Working Hours on the express request of the Customer. Services to correct errors caused negligently by the Customer or by any unauthorised third party as a result of improper treatment, unsuitable operating media, unauthorised manipulations, Software manipulations, non-adherence to operating conditions or otherwise. ices required due to faulty handling, excessive vibration, chemical influence, excessive dust burden or non-adherence to the properties set forth in the unit specifications. Unreasonable wait times and delays in the performance of services which are caused by the Customer. Services to remedy failures caused by Force Majeure. 33. Backup of Customer Data Prior to the commencement of any service work undertaken by MT, the Customer will backup all data in such a way that it may easily be restored by MT in the event that it is lost in the service process. 34. Change of Installation/Application Site Where maintenance and care services are provided on an ongoing basis by MT, the Customer will immediately inform MT in writing of any change to the installation or application address. If such a change results in an increase in MT’s expenses. MT reserves the right to either increase the prices charged to recover the additional expense incurred or alternatively MT may serve notice on the Customer to terminate the Contract where the new address is outside United Kingdom. 35. Miscellaneous Service Conditions and Obligations of the Customer to Co-operate MT may appoint authorised third parties to provide services. The Customer may only transfer title to services to third parties with the prior written consent of MT. Where defective components or devices are replaced by MT, these will become the property of MT. Extension of the products included in the maintenance agreement may be included in this Contract with the consent of the Customer. On request, MT will offer to the Customer a corresponding extension of the Contract, provided maintenance for the respective product is available. Where MT has to perform any services, the Customer shall accurately and without delay provide MT with any/all information that is required to perform such services. The Customer will provide MT with the name of a competent and appropriately qualified contact person and will provide the name of an appropriate substitute in order for the Hardware and Software to be maintained. Any contact(s) will have participated in the respective Seminars and/or Training Sessions held from time to time by MT or alternatively will have acquired comparable knowledge. These contacts will be available to MT’s technicians on site or will have access to the MT’s hotline as applicable. Consumables and Auxiliaries (which shall include documentation, application programs, data, telephone lines for transmission of voice and data) are not included in the scope of performance and shall be provided by the Customer in the vicinity of the system, such consumables and auxiliaries will be provided during Working Hours or, with prior consultation, outside of these hours. Additionally, the Customer will provide to MT computing time and consumables as required. 36. Specifically Ordered Service Days If service days are ordered for call-off within a specified period, such orders are binding. The services will become due for payment once they have been performed or by the end of the defined time period at the latest. Specifically ordered service days to be called off within a defined time period, can still be called off during a time of three months beyond the expiry of such defined time period. Thereafter they are lost. The claim to payment is thereby unaffected. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.