Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint. Overview Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365 This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans. 1 - Planning and Provisioning Office 365 Overview of Office 365 Core Services of Office 365 Requirements for an Office 365 Tenant Planning a Pilot and Deployment Creating an Office 365 Tenant Adding Custom Domains and Managing DNS Settings Lab: Provisioning Office 365 2 - Managing Users and Groups in Office 365 Managing User Accounts and Licences Managing Passwords and Authentication Create and Managing the Different Types of Groups in Office 365 Managing Users and Groups with PowerShell Managing Users and Groups in the Azure AD Admin Center Role Based Access and Administrative Roles Planning and Configuring Directory Synchronization Lab: Managing Users and Groups in Office 365 Lab: Planning and Configuring Directory Synchronisation 3 - Deploying and Configuring Tools and Applications for Office 365 Planning Network Configuration for Office 365 Tools and Applications Using the Office Configuration Tool Click to Run Installation Use and Control Managing Centralized Deployment of Tools, Applications and Add-ins Reporting Lab: Deploying and Configuring Tools and Applications for Office 365 4 - Planning and Managing Exchange Online What is Exchange Online Managing Exchange Online Mailboxes Managing Office 365 Groups in Exchange Online Configuring Exchange Online Permissions Managing Exchange Online using PowerShell Plan and Configure Mail Flow Plan and Configure Email Protection Lab: Planning and Managing Exchange Online 5 - Planning and Managing SharePoint Online What is SharePoint Online Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups SharePoint Online Architecture Configure SharePoint Online Configure and Control External Sharing Managing SharePoint Online Site Collections Managing SharePoint Online using PowerShell Lab: Planning and Managing SharePoint Online 6 - Planning and Managing Microsoft Teams What is Microsoft Teams How Microsoft Teams integrates with other Office 365 Services Create and Manage Organization Wide Settings Create, Manage and Assign Microsoft Teams Policies Plan and Configure External and Guest Access Managing Microsoft Teams using PowerShell Lab: Planning and Managing Microsoft Teams 7 - Planning and Managing Other Office 365 Services Yammer Planner Visio Bookings Delve Forms Power Platform Stream Sway Viva Scheduler Add-ins, including Find Time and Junk Reporter Lab: Planning and Managing Office 365 Services 8 - Security and Compliance in Office 365 Overview of Security and Compliance Features in Office 365 Extending Security and compliance Features with Additional Licences Using the Microsoft Defender Portal and Secure Score Using the Office 365 Compliance Portal and Compliance Score Plan and Configure Retention Labels and Policies Plan and Configure Data Loss Prevention Policies Create and Assign Sensitivity Labels Configure Safe Attachments and Safe Links Policies Plan and Configure Multi Factor Authentication Lab: Configure Security and Compliance in Office 365 9 - Reporting, Monitoring and Troubleshooting Office 365 Monitoring Office 365 Service Health Troubleshooting Administrative Access in Office 365 Troubleshoot Directory Synchronization Troubleshooting Exchange Online Troubleshooting SharePoint Online Troubleshooting Microsoft Teams Troubleshooting Office 365 Security and Compliance Lab: Reporting, Monitoring and Troubleshooting in Office 365
Overview This comprehensive course on the Diploma in Medical Secretary will deepen your understanding of this topic.After successful completion of this course, you can acquire the required skills in this sector. This Diploma in Medical Secretary comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Diploma in Medical Secretary program is open to all students, regardless of their prior qualifications or experience. This comprehensive course is specifically designed for individuals aspiring to excel in medical secretarial roles. Whether you have a background in healthcare, administration, or are entirely new to the field, this program is suitable for you.It equips students with the knowledge and skills necessary for success in healthcare administration and medical office management. Requirements Our Diploma in Medical Secretaryhas been designed to be fully compatible with tablets and smartphones. Here are some common requirements you may need: Computer, smartphone, or tablet with internet access. English language proficiency. Required software/tools. (if needed) Commitment to study and participate. There is no time limit for completing this course; it can be studied at your own pace. Career Path Popular Career Paths for a Diploma in Medical Secretary Course: Medical Secretary/Administrative Assistant: £25,000-£35,000 annually. Healthcare Office Manager: £30,000-£45,000 annually. Medical transcriptionist: £20,000-£35,000 annually. Medical Billing Specialist: £25,000-£40,000 annually. Medical Records Technician: £22,000-£35,000. Salary ranges can vary by location and experience. Course Curriculum 2 sections • 11 lectures • 02:53:00 total length •Module 01: Introduction to Medical Secretary: 00:16:00 •Module 2: Organise Schedules: 00:21:00 •Module 3: Maintaining Medical Records: 00:19:00 •Module 4: Effective Filing Systems in Medical Offices: 00:16:00 •Module 5: Confidentiality in a Medical Environment: 00:14:00 •Module 6: Controlling Stocks and Supplies: 00:09:00 •Module 7: Medical Jargon and Terminology: 00:25:00 •Module 8: Maintaining Workplace Safety: 00:20:00 •Module 9: Information Technology in Health Care: 00:14:00 •Module 10: Legal aspects and Ethics: 00:19:00 •Assignment - Diploma in Medical Secretary: 00:00:00
Are you looking to enhance your Office Administrator skills? If yes, then you have come to the right place. Our comprehensive course on Office Administrator will assist you in producing the best possible outcome by mastering the Office Administrator skills. The Office Administrator course is for those who want to be successful. In the Office Administrator course, you will learn the essential knowledge needed to become well versed in Office Administrator. Our Office Administrator course starts with the basics of Office Administrator and gradually progresses towards advanced topics. Therefore, each lesson of this Office Administrator course is intuitive and easy to understand. Why would you choose the Office Administrator course from Compliance Central: Lifetime access to Office Administrator course materials Full tutor support is available from Monday to Friday with the Office Administrator course Learn Office Administrator skills at your own pace from the comfort of your home Gain a complete understanding of Office Administrator course Accessible, informative Office Administrator learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Administrator Study Office aAdministrator in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Administrator Course Office Administrator Curriculum Breakdown of the Office Administrator Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Communication Skills Module 04: Remove the Clutter Module 05: Prioritize Module 06: Scheduling Your Time Module 07: To Do Lists Module 08: Paper and Paperless Storage Module 09: Organization in Your Work Area Module 10: Tools to Fight Procrastination Module 11: Organizing Your Inbox Module 12: Avoid the Causes of Disorganization Module 13: Discipline is the Key to Stay Organized Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Administrator course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Administrator. It is also great for professionals who are already working in Office Administrator and want to get promoted at work. Requirements To enrol in this Office Administrator course, all you need is a basic understanding of the English Language and an internet connection. Career path Office Administrator: £20,000 to £30,000 per year Administrative Assistant: £18,000 to £25,000 per year Executive Assistant: £25,000 to £40,000 per year Office Manager: £25,000 to £40,000 per year Personal Assistant: £20,000 to £35,000 per year Data Entry Clerk: £17,000 to £22,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Office Assistant skills? If yes, then you have come to the right place. Our comprehensive course on Office Assistant will assist you in producing the best possible outcome by mastering the Office Assistant skills. The Office Assistant course is for those who want to be successful. In the Office Assistant course, you will learn the essential knowledge needed to become well versed in Office Assistant. Our Office Assistant course starts with the basics of Office Assistant and gradually progresses towards advanced topics. Therefore, each lesson of this Office Assistant course is intuitive and easy to understand. Why would you choose the Office Assistant course from Compliance Central: Lifetime access to Office Assistant course materials Full tutor support is available from Monday to Friday with the Office Assistant course Learn Office Assistant skills at your own pace from the comfort of your home Gain a complete understanding of Office Assistant course Accessible, informative Office Assistant learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Office Assistant Study Office Assistant in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Office Assistant Course Office Assistant Curriculum Breakdown of the Office Assistant Course Course Outline: Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Communication Skills Module 04: Remove the Clutter Module 05: Prioritize Module 06: Scheduling Your Time Module 07: To Do Lists Module 08: Paper and Paperless Storage Module 09: Organization in Your Work Area Module 10: Tools to Fight Procrastination Module 11: Organizing Your Inbox Module 12: Avoid the Causes of Disorganization Module 13: Discipline is the Key to Stay Organized Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Assistant course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Assistant. It is also great for professionals who are already working in Office Assistant and want to get promoted at work. Requirements To enrol in this Office Assistant course, all you need is a basic understanding of the English Language and an internet connection. Career path Administrative Assistant: £19,000 to £30,000 per year Office Manager: £25,000 to £40,000 per year Executive Assistant: £25,000 to £45,000 per year Operations Coordinator: £20,000 to £35,000 per year Facilities Coordinator: £22,000 to £35,000 per year Project Coordinator: £23,000 to £38,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Supercharge your life with our comprehensive Diary Management course. Wave goodbye to chaos and welcome a world of organisation and efficiency. From eliminating double bookings to optimising productivity, this course is your key to unlocking a harmonious work-life balance. Enrol now and experience the life-changing benefits of Diary Management as you embark on a journey towards success and fulfilment. Learning Outcomes: Gain a deep understanding of the fundamentals of Diary Management Learn how to take and organise notes like a pro Master the art of scheduling and time optimisation to maximise productivity Learn effective ways to keep track of tasks and priorities Get to know the best note-taking programs and diary management software available Discover the advanced tricks and optimisation techniques used by top performers Gain control over your daily life and unlock your full potential with our "Take Control of Your Life with Diary Management" course. If you find yourself constantly overwhelmed by your schedule, our comprehensive course is the perfect solution for you. Through a series of modules, we will explore the art of Diary Management, including effective note-taking, organising your time, tracking your tasks, and much more. This course is ideal for anyone who wants to improve their time management skills, including students, professionals, and homemakers. Whether you are looking to balance work and family life or simply want to stay organised, our course offers a transformative experience that will help you take control of your life. So why wait? Enrol today and start your journey towards a more efficient and productive lifestyle. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to become more organised and efficient in their personal or professional life Professionals who struggle with time management and productivity Students who want to improve their study habits and achieve academic success Entrepreneurs who want to optimise their productivity and achieve their business goals Anyone who wants to achieve a better work-life balance and enjoy more free time Career path Administrative Assistant (£15,000-£30,000) Personal Assistant (£20,000-£40,000) Executive Assistant (£25,000-£50,000) Office Manager (£25,000-£45,000) Project Manager (£30,000-£60,000)
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In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year
Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:
Functional Skills Maths is essential for everyday life, from calculating bills to working out a discount in a sale. Understanding integers, fractions, decimals, percentages, and ratios are all necessary skills that are needed to function in modern society. Learning outcomes: Develop an understanding of integers and how to perform operations with them. Learn about factors, multiples, and simplification rules to solve numerical problems. Develop an understanding of fractions, decimals, and rational numbers and learn how to perform operations with them. Understand approximation, estimation, and scientific notation or standard form. Learn how to calculate percentages and ratios and how to apply them to real-life situations. Understand profit, loss, discount, and tax and learn how to calculate them in different scenarios. This Functional Skills Maths course covers a range of topics that are essential for daily life. Through this course, you will learn about integers, factors, multiples, fractions, decimals, rational numbers, approximation, estimation, scientific notation or standard form, percentages, ratios, and profit, loss, discount, and tax. This course aims to provide you with the knowledge and skills needed to function effectively in modern society. Whether you are a student, professional, or someone who wants to improve their math skills, this course is suitable for anyone who wants to develop their mathematical abilities. The course is delivered through online tutorials, quizzes, and video lectures, allowing you to learn at your own pace and in your own time. Upon completion of this course, you will be able to perform mathematical operations with integers, fractions, decimals, and percentages. You will be able to calculate ratios and apply them to real-life situations. You will also be able to understand profit, loss, discount, and tax and how to calculate them in different scenarios. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to improve their math skills. Professionals who need to perform calculations as part of their job. Individuals who want to develop their mathematical abilities. Anyone who wants to improve their understanding of maths. Career path Accounting Assistant: £16,000 - £28,000 per year Sales Assistant: £14,000 - £22,000 per year Administrative Assistant: £16,000 - £24,000 per year Retail Supervisor: £18,000 - £28,000 per year Customer Service Representative: £16,000 - £24,000 per year Warehouse Operative: £14,000 - £22,000 per year
Step into the world of efficient data management and analysis with the 'Microsoft Excel Complete Bundle' course. Discover the power of Excel through comprehensive modules designed to transform your understanding of spreadsheets. From basic functions to advanced data analysis techniques, this course is your gateway to mastering Excel like never before. Whether you're a novice eager to grasp the fundamentals or a seasoned user aiming to refine your skills, this course promises to elevate your proficiency in Excel to new heights. Unlock the secrets of data manipulation and visualization as you embark on a journey that blends creativity with precision. Imagine creating complex formulas effortlessly and presenting data insights with clarity and impact. With engaging tutorials and practical exercises, you'll not only learn the tools but also gain the confidence to apply them in real-world scenarios. Excel becomes more than a tool; it becomes your strategic partner in decision-making and problem-solving. Join us and embark on a transformative learning experience that empowers you to excel in Excel. Why buy this Microsoft Excel? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 'Microsoft Excel Complete Bundle' there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Microsoft Excel course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Microsoft Excel does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Microsoft Excel was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Microsoft Excel is a great way for you to gain multiple skills from the comfort of your home. Administrative Assistant: £22,000 - £28,000 Annually Financial Analyst: £30,000 - £45,000 Annually Project Manager: £35,000 - £50,000 Annually Data Analyst: £25,000 - £40,000 Annually Accountant: £25,000 - £40,000 Annually Business Consultant: £30,000 - £60,000 Annually