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1090 Administrative Assistant courses

Leadership, Business Management, Project Management, Motivation & HR- 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Leadership, Business Management, Project Management, Motivation & HR bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Leadership, Business Management, Project Management, Motivation & HR is a dynamic package, that blends the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Leadership package has something for everyone. As part of the Leadership, Business Management, Project Management, Motivation & HR package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Leadership bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Leadership and Management Course Essentials of Becoming a Manager and Managing Teams Business Management Administrative Management Project Management Developing Strategic Executive Management Business Performance Management Leadership Skills For Organisational Development Day-to-Day Leadership Inspirational Leadership Skills: Practical Motivational Leadership HR Management Level 3 Team Management Level 5 Workplace Stress Management Diploma in Risk Management Level 7 Essential Communication Skills for Professionals Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Leadership Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Leadership Bundle. Build a strong knowledge base in your chosen course via the Leadership Bundle. Benefit from the flexibility and convenience of online learning. With the Leadership package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Leadership, Business Management, Project Management, Motivation & HR, a rich anthology of 15 diverse courses. Each course in the Leadership bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisLeadership, Business Management, Project Management, Motivation & HR bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Leadership, Business Management, Project Management, Motivation & HR bundle offers you the flexibility and convenience to learn at your own pace. Make the Leadership package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Leadership, Business Management, Project Management, Motivation & HR bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Leadership, Business Management, Project Management, Motivation & HR bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Leadership bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Leadership, Business Management, Project Management, Motivation & HR- 20 Courses Bundle
Delivered Online On Demand3 days
£99

Executive Management, Mini MBA, Office Administration & Legal Secretary - 20 Courses Bundle

By NextGen Learning

Get ready for an exceptional online learning experience with the Executive Management, Mini MBA, Office Administration & Legal Secretary bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Executive Management, Mini MBA, Office Administration & Legal Secretary is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Executive Management package has something for everyone. As part of the Executive Management, Mini MBA, Office Administration & Legal Secretary package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Executive Management bundle to confidently navigate your career path or personal development journey. Enrol our Executive Management bundletoday and start your career growth! This Executive Management Bundle Comprises the Following CPD Accredited Courses: Developing Strategic Executive Management Administrative Management Mini MBA Office Administration Legal Secretary and Office Skills Diploma Business Law Online Meeting Management Diary Management Document Control Minute Taking Course Personal Assistant Business Writing Touch Typing Essentials Workplace Confidentiality Mastering Organizational Chaos Communication Skills Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Learning Outcome: By completing the Executive Management, Mini MBA, Office Administration & Legal Secretary course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Executive Management Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Executive Management Bundle. Build a strong knowledge base in your chosen course via the Executive Management Bundle. Benefit from the flexibility and convenience of online learning. With the Executive Management package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Executive Management, Mini MBA, Office Administration & Legal Secretary, a rich anthology of 15 diverse courses. Each course in the Executive Management bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Executive Management, Mini MBA, Office Administration & Legal Secretary bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Executive Management, Mini MBA, Office Administration & Legal Secretary bundle offers you the flexibility and convenience to learn at your own pace. Make the Executive Management package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Executive Management, Mini MBA, Office Administration & Legal Secretary bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Executive Management, Mini MBA, Office Administration & Legal Secretary course. Career path Unleash your potential with the Executive Management, Mini MBA, Office Administration & Legal Secretarybundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Executive Management bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Executive Management, Mini MBA, Office Administration & Legal Secretary - 20 Courses Bundle
Delivered Online On Demand3 days
£99

Process Design, Business Management, Business Law & Performance Management - 20 Courses Bundle

By NextGen Learning

In an era marked by rapid business transformation and technological advancements, opportunities are rife for those skilled in Process Design & Business Management. The modern business environment demands an agile approach and strategic thinking to stay competitive. This curated 20-course bundle stands as your comprehensive guide, diving deep into the realms of efficient Process Design & Business Management. From sharpening your skills in 'Process Improvement to gaining insights into 'Strategic Business Management', each course aims to equip you with the tools to manoeuvre the intricate labyrinths of contemporary business dynamics. Process Design & Business Management are not mere industry jargon; they form the backbone of today's successful business narratives. Covering a vast spectrum, from essential Business Law' to the art of 'Networking Skills for Personal Success', this bundle ensures you're adept in Process Design & Business Management and primed for the corporate arena's multifaceted challenges. Invest in this bundle and pivot your career towards the zenith of Process Design & Business Management proficiency. This Process Design & Business Management Bundle Comprises the Following CPD Accredited Courses: Course 1: Process Improvement: How to Reduce Waste Course 2: Process Mapping: Toolkit Course 3: Root Cause Analysis: Toolkit Course 4: Material Management Course 5: Business Management Course 6: Strategic Business Management - Online Diploma Course Course 7: Administrative Management Course 8: Business Performance Management Course 9: Developing Strategic Executive Management Course 10: Strategic Management - Industry Change And Value Curves Course 11: Applied Business Strategy for Managers Course 12: Leadership and Management Course Course 13: Business Law Course 14: Corporate Risk And Crisis Management - Online Course Course 15: Resourcing and Managing Talent Course Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Upon completion of this comprehensive bundle on Process Design & Business Management, participants will: Enhance expertise in Process Design to optimise operational efficiency. Build foundational and strategic skills in Business Management. Understand industry trends and best practices through the Process Design & Business Management Bundle. Develop leadership capabilities to foster organisational growth and innovation. Master networking and presentation skills to amplify career progression. Implement Process Design & Business Management strategies to drive industry change and value creation. Benefit from the flexibility and convenience of online learning. With the Process Design & Business Management package, validate your knowledge with a CPD certificate. The "Process Design, Business Management, Business Law & Performance Management" bundle serves as a comprehensive guide for professionals seeking to delve deeper into the realms of modern business practices. This Process Design & Business Management bundle is meticulously designed to elevate your understanding of how businesses streamline their operations through effective process design, thereby achieving optimal operational efficiency. By studying various techniques of waste reduction and material management, learners will gain the expertise to bolster efficiency and enhance profitability in any organisational setting. Participants will gain skills to optimise operations, implement adaptive business strategies, and manage resources effectively. This Process Design & Business Management bundle offers up-to-date insights into business law, ensuring compliance in a shifting landscape. With an additional focus on performance, leadership, and career growth, it's an essential toolkit for professionals aiming to thrive in the business world. Empower your business acumen and unlock a world of operational excellence. Dive into the "Process Design, Business Management, Business Law & Performance Management" bundle today. Elevate your potential. Enrol now! CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Process Design, Business Management, Business Law & Performance Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Process Design & Business Management bundle. Career path Our Process Design, Business Management, Business Law & Performance Management bundle will prepare you for a range of careers, including: Process Improvement Manager: £35K - £65K Business Strategy Consultant: £40K - £90K Compliance Officer: £25K - £60K Performance Analyst: £30K - £70K Operations Manager: £28K - £70K HR Talent Manager: £35K - £75K Business Development Manager: £30K - £80K Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Process Design, Business Management, Business Law & Performance Management - 20 Courses Bundle
Delivered Online On Demand3 days
£99

Administration Support

4.7(160)

By Janets

Be it at our office or our home, Administrative Management comes in handy every day. With this innovative course, learn how to crack the code of any administrative procedure by following some simple steps. What to include in a binder and what not to include, maintaining it, planning succession and business continuity, collecting and utilising the right administrative tools are a few among the vast number of areas this course will explore. These will ensure a smooth working environment for your organisation. Learning Outcomes: Get an overview of different administrative procedures you will have to perform and manage Recognise the right administrative tools and learn how to use them properly Gain insight into company policies on leave, absences, salary etc Empower yourself to perform tasks confidently Meet expectations and provide great customer service Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? This course is a must for anybody looking to start an administrative career in any business sector. It will also be fruitful to anyone aspiring for a more senior role in their company's secretarial and clerical departments.  Career Path The course is suitable for those in the roles of; Personal Assistant Secretary Administrator Office clerk Receptionist Office administrator Any senior role in PR Senior executive role in HR Requirements This Administration Support Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01- Introduction to Administration Support Getting Started 00:05:00 Module 02- Tools for Effective Administration Support Gathering the Right Tools 00:10:00 Module 03- Effective Guides for Administration Support Policy on Absences 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Administration Support
Delivered Online On Demand15 minutes
£25

Bitesize Masterclass with Sophie Chapman

5.0(1)

By Own Your Success

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman. Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions. So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!   Bitesize Masterclass with Sophie Chapman Sophie Chapman EA to Steven Bartlett  Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle. After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett. Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years.  Kate Wood Masterclass Facilitator  Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session. Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts. When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside. Session topics: How to establish your self-leadership position in your EA capacity Transition from a PA to EA Career development Boundary setting and wellbeing Q&A with the audience - Open-Book Q&A What is a Bitesize Masterclass? Short burst session. Keynote speakers discuss key themes/topics they are passionate about. Q&A with the audience attendees - ask the questions you don't usually get to ask! Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊 Virtually delivered - attend from anywhere that's convenient for you! Packed with content, tips and tricks and from industry professionals who can share their experiences with you. Who will attend? PA's EA's Administrative roles --------------------------- At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together. ---------------------------

Bitesize Masterclass with Sophie Chapman
Delivered OnlineJoin Waitlist
£45

CISSP®️ Certification Domain 6 - Security Assessment and Testing Video Boot Camp for 2022

By Packt

This course helps you prepare for your CISSP certification. In this course, we will be discussing CISSP? Certification Domain 6 - Security Assessment and Testing. This course focuses on how we assess and test the security measures we have in place; this is done to ensure we are as secure as we think we are and to improve our security posture. Domain 6 makes up 12% of the exam questions.

CISSP®️ Certification Domain 6 - Security Assessment and Testing Video Boot Camp for 2022
Delivered Online On Demand1 hour 17 minutes
£74.99

Office Admin and Customer Service Diploma

4.3(43)

By John Academy

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Office Admin and Customer Service Diploma
Delivered Online On Demand3 days
£25

Hands-on Linux - Self-Hosted WordPress for Linux Beginners

By Packt

Master the art of self-hosting WordPress on Linux with our comprehensive video course, designed to empower technical professionals to fully control their web presence.

Hands-on Linux - Self-Hosted WordPress for Linux Beginners
Delivered Online On Demand8 hours 32 minutes
£74.99

Admin Support Diploma

4.3(43)

By John Academy

If you are having troubles with how your administrative system is or you just want to be able to know the proper administrative management, then this course will be perfect for you! Description: This course will be a discussion about admin support and teach you how large-scale organizations are managed. You will also be able to learn the structures and objectives involved, and how to evaluate a company's performance by using key performance indicators to be able to offer great admin support. Furthermore, you will be more aware of business management styles and the environmental factors management should consider. Lastly, in this course, you will know the capacity of the different managers in an organization and how they work together to be able to achieve the goals of the business. You will be able to know how to prioritize tasks to be able to beat the deadlines then pick up information of the frameworks improvement of administration then it will enable you to perceive the individual characteristics of a business person and the most vital elements that a business visionary ought to consider to be effective. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works or are currently giving admin support in their company. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Admin Support Diploma is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Admin Support Diploma 00:20:00 Final Exam Final Exam- Admin Support Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Admin Support Diploma
Delivered Online On Demand48 hours
£25

Secretarial & Shorthand Diploma - CPD Certified

5.0(10)

By Apex Learning

Are you looking to expand your skillset and excel in an administrative role? Our Secretarial & Shorthand online course provides you with the comprehensive training you need to become a successful personal assistant, admin support assistant, or office manager. Learning Outcomes of Secretarial & Shorthand Bundle Develop effective communication and interpersonal skills. Manage time efficiently and prioritise Secretarial & Shorthand tasks Maintain records and manage data in an organised manner Coordinate and organise meetings and conferences Write professional business emails and letters Provide excellent Secretarial & Shorthand service Arrange travel plans and itineraries Perform financial tasks such as invoicing and petty cash management This Secretarial & Shorthand course is perfect for anyone who wants to learn new skills or for those who want to update their knowledge in the field. Plus, with the flexibility of online learning, you can study at your own pace and on your own schedule. Upon completing the course, you'll receive a certificate of achievement indicating your proficiency in Secretarial & Shorthand. Furthermore, to help you showcase your expertise in Secretarial & Shorthand Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Secretarial & Shorthand Training Bundle Consists of the following Premium courses: Course 01: Secretarial & Shorthand Course 02: Admin, Secretarial & PA - Level 7 Course 03: Online Meeting Management Course 04: Professional Telephone Receptionist Course Course 05: Document Control Course 06: GDPR Data Protection Level 5 Course 07: Business Writing Course 08: Report Writing Course 09: Touch Typing Essentials Course 10: Customer Relationship Management Course 11: Email Writing Training Course 12: Public Speaking and Presentation Skill Course Course 13: Effective Communication Skills Course 14: Time Management Key features of this Secretarial & Shorthand course: This Secretarial & Shorthand bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Secretarial & Shorthand is entirely online 24/7 Learner support Enrol now in Secretarial & Shorthand Training to advance your career, and use the premium study materials from Apex Learning. The Secretarial & Shorthand bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Secretarial & Shorthand Training expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Secretarial & Shorthand Bundle: Course 01: Secretarial & Shorthand Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence -------------- 13 additional Secretarial & Shorthand courses------------- How will I get my Secretarial & Shorthand Certificate? After successfully completing the Secretarial & Shorthand course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Secretarial & Shorthand Training bundle. Requirements Our Secretarial & Shorthand Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Secretarial & Shorthand Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Admin, Secretarial & PA - Level 7 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Secretarial & Shorthand Diploma - CPD Certified
Delivered Online On Demand
£63