1210 Administrative Assistant courses

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In the fast-paced world of medical offices, Patient Customer Service Training is vital for ensuring effective communication and organizational efficiency. Imagine a scenario where crucial patient records get misplaced or appointments are mishandled due to poor filing systems. This course addresses the importance of patient customer service training in medical offices, providing practical skills and knowledge to organize schedules, handle difficult customers, and implement effective filing systems. Just as a well-structured filing system ensures seamless access to information, this course equips learners with the tools needed to streamline patient care and enhance customer satisfaction. Learning Outcomes: Understand the significance of patient customer service training in medical offices. Acquire operative skills for organizing schedules and managing appointments. Familiarize oneself with medical jargon and terminology to enhance communication. Implement effective filing systems to ensure quick and accurate retrieval of patient records. Develop soft skills required for patient customer service, such as empathy and active listening. Handle challenging customer interactions with professionalism and confidence. The Filing Systems in Medical Offices course is designed to equip learners with essential knowledge and skills in patient customer service training. Beginning with an introduction to patient customer service, participants will explore the various areas and operative skills involved in providing exceptional service in a medical setting. Organizing schedules and mastering medical jargon and terminology are covered to ensure effective communication and efficient workflow. One of the highlights of this course is the module dedicated to effective filing systems in medical offices. Learners will learn how to develop and implement systems that promote easy retrieval of patient records, ensuring seamless access to critical information when needed. Additionally, the course focuses on honing patient customer service soft skills, such as empathy and active listening, which are crucial for building positive relationships with patients and colleagues. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical office administrators Receptionists and front desk staff Medical secretaries and assistants Healthcare professionals transitioning into administrative roles Career path Medical Office Administrator: £20,000 - £30,000 per year Medical Receptionist: £18,000 - £25,000 per year Medical Secretary: £22,000 - £35,000 per year Administrative Assistant in a Healthcare Facility: £18,000 - £26,000 per year Patient Services Coordinator: £21,000 - £28,000 per year Healthcare Customer Service Representative: £19,000 - £24,000 per year

Executive Admin and PA Certification Level 3 Course Description: Are you passionate in Executive Admin profession or a PA, then this is the course for you. Engaging and informative course, ideal for the secretaries, PA's and Administration Assistants who are looking to take the next step in their career. For an organization it is as useful as if you have new team members who are starting out in these fields and are looking to expand their knowledge and skills. Organized into 21 comprehensive, yet easy-to-follow modules, the course covers all the key skills that are needed for this career path, including diary management, handling petty cash and customer service. What's Covered in the Course? The following is covered in detail, plus much more: The key responsibilities and duties that your team member will perform as a PA or administrative assistant; How to effectively manage diaries and make business travel arrangements, including scheduling appointments, booking travel and accommodation and cross-referencing information; Tips on writing and composing professional business documents, including letters and e-mails; How to communicate by telephone in an efficient and professional manner; Time management skills and how to improve productivity by effectively prioritizing and delegating, as well as how to plan work in the most efficient manner; Customer service and how to provide the best possible care for both the customers and the stakeholders of the business, as well as how to appropriately deal with customer complaints and liaise with customers at Reception; Dealing with the financial elements of a PA/administrative role, such as how to invoice and handle petty cash; How to proofread and professionally present different types of documents; Tips on how to set up and run an organized filing system, by effectively categorizing and structuring; Working with key office software, such as Microsoft Outlook, PowerPoint, Excel and Word. How to organize and execute meetings, in order to achieve the best results; Tips on how to improve typing and audio skills. What are the Benefits of the Course? - Admin Course Online There are plenty of benefits in taking the Level 3 Executive Admin and PA Certification: The structured certification can help to accelerate the team member's career; As there are no entry requirements, your team member needn't worry about having the right qualifications, in order to apply; Students can study at their own pace, in a place and at a time that suits them; Upon completion of the course, students can print off their own certificate which is recognized by leaders in the industry. Modules: Module 1: Introduction to the PA Course Module 2 : Diary Management Module 3 : Business Letter Writing Module 4 : Composing Faxes, Memorandums and Emails Module 5 : Telephone Skills as a PA Module 6 : Hotel and Travel Arrangements Module 7 : Filing Systems Module 8 : Time Management Skills Module 9 : Invoicing and Petty cash Module 10 : Customer Care Module 11 : Customer Complaints Management Module 12 : Work Planning Module 13 : Document Presentation and Proofreading Module 14 : Confidence Building Module Module 15: Typing and Audio Skills to Proficient Level (or further if you already Touch Type/Audio Transcribe) Module 16: How to Organise Effective Meetings Module 17: How to use Microsoft Outlook Module 18: How to use Excel - the Basics Module 19 : How to use PowerPoint (Basics) Module 20 : Word Processing with Microsoft Word Module 21 : Customer Communication and Reception Skills Estimated learning time: 17 hours The below video describes the Difference Between a Personal Assistant and an Executive Assistant:

Functional Skills Maths is essential for everyday life, from calculating bills to working out a discount in a sale. Understanding integers, fractions, decimals, percentages, and ratios are all necessary skills that are needed to function in modern society. Learning outcomes: Develop an understanding of integers and how to perform operations with them. Learn about factors, multiples, and simplification rules to solve numerical problems. Develop an understanding of fractions, decimals, and rational numbers and learn how to perform operations with them. Understand approximation, estimation, and scientific notation or standard form. Learn how to calculate percentages and ratios and how to apply them to real-life situations. Understand profit, loss, discount, and tax and learn how to calculate them in different scenarios. This Functional Skills Maths course covers a range of topics that are essential for daily life. Through this course, you will learn about integers, factors, multiples, fractions, decimals, rational numbers, approximation, estimation, scientific notation or standard form, percentages, ratios, and profit, loss, discount, and tax. This course aims to provide you with the knowledge and skills needed to function effectively in modern society. Whether you are a student, professional, or someone who wants to improve their math skills, this course is suitable for anyone who wants to develop their mathematical abilities. The course is delivered through online tutorials, quizzes, and video lectures, allowing you to learn at your own pace and in your own time. Upon completion of this course, you will be able to perform mathematical operations with integers, fractions, decimals, and percentages. You will be able to calculate ratios and apply them to real-life situations. You will also be able to understand profit, loss, discount, and tax and how to calculate them in different scenarios. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Students who want to improve their math skills. Professionals who need to perform calculations as part of their job. Individuals who want to develop their mathematical abilities. Anyone who wants to improve their understanding of maths. Career path Accounting Assistant: £16,000 - £28,000 per year Sales Assistant: £14,000 - £22,000 per year Administrative Assistant: £16,000 - £24,000 per year Retail Supervisor: £18,000 - £28,000 per year Customer Service Representative: £16,000 - £24,000 per year Warehouse Operative: £14,000 - £22,000 per year

Step into the world of efficient data management and analysis with the 'Microsoft Excel Complete Bundle' course. Discover the power of Excel through comprehensive modules designed to transform your understanding of spreadsheets. From basic functions to advanced data analysis techniques, this course is your gateway to mastering Excel like never before. Whether you're a novice eager to grasp the fundamentals or a seasoned user aiming to refine your skills, this course promises to elevate your proficiency in Excel to new heights. Unlock the secrets of data manipulation and visualization as you embark on a journey that blends creativity with precision. Imagine creating complex formulas effortlessly and presenting data insights with clarity and impact. With engaging tutorials and practical exercises, you'll not only learn the tools but also gain the confidence to apply them in real-world scenarios. Excel becomes more than a tool; it becomes your strategic partner in decision-making and problem-solving. Join us and embark on a transformative learning experience that empowers you to excel in Excel. Why buy this Microsoft Excel? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the 'Microsoft Excel Complete Bundle' there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Microsoft Excel course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skills. Prerequisites This Microsoft Excel does not require you to have any prior qualifications or experience. You can just enroll and start learning. This Microsoft Excel was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Microsoft Excel is a great way for you to gain multiple skills from the comfort of your home. Administrative Assistant: £22,000 - £28,000 Annually Financial Analyst: £30,000 - £45,000 Annually Project Manager: £35,000 - £50,000 Annually Data Analyst: £25,000 - £40,000 Annually Accountant: £25,000 - £40,000 Annually Business Consultant: £30,000 - £60,000 Annually    

Overview This comprehensive course on the Medical Secretary & Administrator Level 4 will deepen your understanding of this topic.After successful completion of this course, you can acquire the required skills in this sector. This Medical Secretary & Administrator Level 4 comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? The Medical Secretary & Administrator Level 4 program is open to all students, regardless of their prior qualifications or experience. This comprehensive course is specifically designed for individuals aspiring to excel in medical secretarial roles. Whether you have a background in healthcare, administration, or are entirely new to the field, this program is suitable for you.It equips students with the knowledge and skills necessary for success in healthcare administration and medical office management. Requirements Our Medical Secretary & Administrator Level 4has been designed to be fully compatible with tablets and smartphones. Here are some common requirements you may need: Computer, smartphone, or tablet with internet access. English language proficiency. Required software/tools. (if needed) Commitment to study and participate. There is no time limit for completing this course; it can be studied at your own pace. Career Path Popular Career Paths for a Medical Secretary & Administrator Level 4Course: Medical Secretary/Administrative Assistant: £25,000-£35,000 annually. Healthcare Office Manager: £30,000-£45,000 annually. Medical transcriptionist: £20,000-£35,000 annually. Medical Billing Specialist: £25,000-£40,000 annually. Medical Records Technician: £22,000-£35,000. Salary ranges can vary by location and experience. Course Curriculum 2 sections • 11 lectures • 02:53:00 total length •Module 01: Introduction to Medical Secretary: 00:16:00 •Module 2: Organise Schedules: 00:21:00 •Module 3: Maintaining Medical Records: 00:19:00 •Module 4: Effective Filing Systems in Medical Offices: 00:16:00 •Module 5: Confidentiality in a Medical Environment: 00:14:00 •Module 6: Controlling Stocks and Supplies: 00:09:00 •Module 7: Medical Jargon and Terminology: 00:25:00 •Module 8: Maintaining Workplace Safety: 00:20:00 •Module 9: Information Technology in Health Care: 00:14:00 •Module 10: Legal aspects and Ethics: 00:19:00 •Assignment - Medical Secretary & Administrator Level 4: 00:00:00

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Recent statistics indicate a growing demand for skilled professionals in administrative, secretarial, and personal assistant roles, underlining the indispensable nature of these positions across industries. In response to this trend, our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma bundle offers a strategic blend of QLS endorsed courses and CPD QS accredited modules designed to elevate your proficiency and advance your career in the administrative realm. With a holistic approach encompassing technical expertise and personal development, this Admin, Secretarial & PA with Office Management & Minute Taking bundle equips you with the essential tools to excel in diverse administrative environments. In today's dynamic workplace landscape, adaptability and multifaceted competencies are paramount. This Admin, Secretarial & PA with Office Management & Minute Taking bundle empowers you with the knowledge and skills necessary to navigate the complexities of office management, minute taking, and administrative support roles efficiently. Whether you're aspiring to enter the field or aiming to enhance your existing capabilities, this curated collection of courses provides a robust foundation for professional growth and success. Bundle Include includes: QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Diploma in Minute Taking at QLS Level 5 Course 03: Diploma in Admin, Secretarial & PA at QLS Level 5 CPD QS Accredited Courses: Course 04: Online Meeting Management Course 05: UK Employment Law Course 06: HR and Leadership Management Course 07: Report Writing Course 08: Document Control Course 09: Delegation Skills Course 10: Paralegal Training Course 11: Process Improvement: How to Reduce Waste Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Admin, Secretarial & PA with Office Management & Minute Taking QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Admin, Secretarial & PA with Office Management & Minute Taking bundle, participants will: Demonstrate advanced proficiency in office management and administration techniques. Execute effective minute taking procedures in various organizational settings. Implement administrative best practices in secretarial and personal assistant roles. Apply UK employment law principles to ensure compliance within the workplace. Cultivate leadership and HR management skills essential for effective team coordination. Employ critical thinking and decision-making strategies to enhance problem-solving abilities. Embark on a transformative journey towards professional excellence with our comprehensive Admin, Secretarial & PA with Office Management & Minute Taking course bundle designed to elevate your administrative prowess and career trajectory. Dive into the intricacies of office management and administration, gaining proficiency in essential tasks ranging from scheduling and budgeting to team coordination and facility management. Explore the art of minute taking, mastering techniques to capture vital meeting discussions accurately and succinctly, ensuring effective communication and documentation within your organization. Moreover, immerse yourself in the dynamic landscape of UK employment law, equipping yourself with the knowledge and insights necessary to navigate legal frameworks and safeguard organizational compliance. Harness the power of HR and leadership management, honing your abilities to foster a cohesive and productive work environment while nurturing talent and driving strategic initiatives. From enhancing your report writing skills to implementing efficient document control processes, each module is meticulously crafted to equip you with the tools and techniques needed to thrive in today's competitive administrative arena. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to pursue careers in administrative, secretarial, or personal assistant roles. Professionals seeking to enhance their skill set and advance their career prospects. Graduates looking to augment their theoretical knowledge with practical administrative expertise. Entrepreneurs or small business owners aiming to streamline administrative processes within their organizations. HR professionals interested in bolstering their leadership capabilities and strategic decision-making skills. Anyone keen on refining their networking abilities and maximizing personal success in the professional arena. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Administrative Assistant Executive Assistant Office Manager HR Coordinator Legal Secretary Personal Assistant Business Administrator Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificate Hard copy certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now A Legal Secretary or PA plays a crucial role in reducing costs and the success of legal professionals. Moreover, with technological advances and fierce competition in the law industry, the demand for the Legal Secretary and PA is constantly rising. To become a legal secretary or PA, you need to acquire certain office skills and learn multiple laws such as- business law, international law, employment law, etc. Along with this Legal Secretary course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates ( Legal Secretaries Advanced Diploma + Additional Courses) Student ID card as gifts. This Legal Secretary Bundle Consists of the following Premium courses: Course 1: Legal Secretaries Advanced Diploma Course 2: Business Law Course 3: Contract Law UK Level 3 Course 4: Employment Law Level 3 Course 5: International Law Course 6: Medical Law Course 7: Family Law 2021 Course 8: Understanding Wills and Probate Laws - Level 2 Course 9: Criminal Law and Criminology Diploma Course 10: Level 2 Effective Minute Taking Course Course 11: Office Skills So, enrol now to advance your Legal Secretary career! Benefits you'll get from choosing Apex Learning for this Legal Secretary: Pay once and get lifetime access to 11 CPD courses, including this Legal Secretary Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Legal Secretary course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Legal Secretary designed by expert instructors Learn about course at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Legal Secretary Training Course 1: Legal Secretaries Advanced Diploma Legal Secretary Meeting Management & Minute Taking Other Secretarial Roles and Responsibilities Customer Service Role Telephone Etiquette Organizing Work Using MS Word Proof Reading And much more... How will I get my Certificate? After successfully completing the Legal Secretary course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Legal Secretary Training Bundle. Requirements This Training Course has been designed to be fully compatible with tablets and smartphones. Career path Completion of this Legal Secretary bundle will pave the way to different career opportunities for the learners; few examples: Legal Assistant Legal Administrative Assistant Legal Receptionist Legal Admin Assistant Legal Receptionist Legal Support Assistant Legal Administrator Team Legal Secretary For these career opportunities, the average salary generally varies from £15,000 to £40,000 a year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Legal Secretaries Advanced Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

[Updated 2024] In the fast-paced world of business, minute taking is a crucial skill that can elevate your career prospects. This Minute Taking Diploma at QLS Level 5 will equip you with the knowledge and expertise to effectively capture and record the key points of meetings, ensuring that important decisions and actions are not overlooked. Whether you're a budding professional or an experienced individual seeking to refine your skills, this minute taking course will open up a world of opportunities for you. Explore the diverse range of modules of our minute taking course, starting with the art of Minute Writing, moving through the essentials of Preparation, examining the components of Meeting Structures, and ending with the expertise of Roles and Responsibilities. Join us and embark on a journey of learning, where you'll delve into the intricacies of minute taking and develop the ability to transcribe meetings with accuracy and clarity. You'll gain insights into the meeting structure, roles, and responsibilities of a minute taker, and learn how to use technology to enhance your efficiency and productivity. Ready to elevate your career with essential minute-taking skills? Enrol in our Minute Taking Diploma at QLS Level 5 today and unlock a world of opportunities! Minute Taking Diploma at QLS Level 5 Course Learning Outcomes Identify the key elements of a meeting and effectively capture the essence of its discussions, ensuring meticulous Minute Taking. Produce accurate, concise, and informative minutes that capture the essence of a meeting Use a variety of techniques and tools to enhance your minute taking skills Understand the role and responsibilities of a Minute Taking in a professional setting, ensuring efficiency and accuracy. Apply your knowledge of minute taking to various business environments Minute Taking Diploma at QLS Level 5 Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the minute taking course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement of QLS certificate on Minute Taking Diploma at QLS Level 5 course The Quality Licence Scheme (QLS) has endorsed this minute taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the minute taking course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Minute Taking Diploma at QLS Level 5 The Minute Taking Diploma at QLS Level 5 is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Minute Taking, like - Minute Taker Meeting Coordinator Administrative Assistant Office Manager Executive Assistant Transcriptionist Requirements Minute Taking Diploma at QLS Level 5 To enrol in this Minute Taking Diploma at QLS Level 5 course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma at QLS Level 5 Welcome to a realm of boundless opportunities! Explore diverse career paths after completing this Minute Taking course. Embrace the journey ahead in Minute Taking. Executive Assistant Administrative Officer Secretary/Personal Assistant Office Manager Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each