4156 Administration courses

Travel & Tourism Online Explore the beautiful world! - enrol in our Level 5 Diploma in Travel and Tourism course to be a travel expert in the Travel and Tourism sector. Are you ready to join one of the world's most exciting and lucrative industries Travel and Tourism? If so, you can enrol in our Level 5 Diploma in Travel and Tourism program to learn more about the rules and regulations of this Travel and Tourism industry. Today, many nations and regions across the globe greatly benefit from the Travel and Tourism industry because of high demand for Travel and Tourism. There are several modules in this Level 5 Diploma in Travel and Tourism. With this Level 5 Diploma in Travel and Tourism course, you will gain knowledge of every facet of the modern travel and tourism sector. Airlines, airports, and international aviation are all covered in our Level 5 Diploma in Travel and Tourism. The Level 5 Diploma in Travel and Tourism course also covers the administration of tour operations, the significance of effective distribution in the tourism business, and human resource management in the sector. Together with many other topics, the Level 5 Diploma in Travel and Tourism course will educate you how to manage the countryside for tourism and how to use ICTs in the tourism industry. In order to join this fascinating field, enrol in our Level 5 Diploma in Travel and Tourism right away. There has never been a better moment to begin or enhance a career in the Travel and Tourism sector. Learning Outcomes of Travel & Tourism Course After completing this Travel & Tourism Course, learner will be able to: Gain a thorough understanding of travel & tourism Travel & Tourism Course gives in-depth knowledge of the accommodation sector. Travel & Tourism Course explain of airlines, airports and international aviation You will Understand tour operations management from the Travel & Tourism Course. The Travel & Tourism Course will teach you how to manage tourism distribution and human resource management in tourism. Travel & Tourism Course explains marketing and financing management for tourism. Understanding the law, ethics, communication technology are also a part of Travel & Tourism Course training. Special Offers of this Travel & Tourism Course This Travel & Tourism Course includes a FREE PDF Certificate. Lifetime access to this Travel & Tourism Course Instant access to this Travel & Tourism: Travel & Tourism Course Get FREE Tutor Support from Monday to Friday in this Travel & Tourism: Travel & Tourism Course Free Courses with this Travel & Tourism Course Course 01: Level 5 Diploma in Travel & Tourism Course 02: Event Management Course 03: Hotel Management Course 04: Time Management Course 05: Hospitality Management [ Note: Free PDF certificate as soon as completing the Travel & Tourism : Travel & Tourism course] Travel & Tourism Course Detailed Course curriculum of Travel and Tourism Course Module 01: An Overview of Travel and Tourism Module 02: The Accommodation Sector: Managing for Quality Module 03: Airlines, Airports and International Aviation Module 04: Tour Operations Management Module 05: Managing Tourism Distribution Module 06: Human Resource Management in Tourism Module 07: Marketing Management for Tourism Module 08: Strategy for Travel and Tourism Module 09: Managing Finance for Tourism Module 10: The Law and Tourism Module 11: Managing Urban Tourism Module 12: Managing the Countryside for Tourism: A Governance Perspective Module 13: Site and Visitor Management at Natural Attractions Module 14: Information and Communication Technologies for Tourism Module 15: Destination Marketing and Technology Module 16: Tourism and the Environment Module 17: International Tourism: The Management of Crisis Module 18: Ethics in Tourism Management Assessment Method of Travel and Tourism: Travel and Tourism After completing each module of the Travel and Tourism : Travel and Tourism course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel and Tourism: Travel and Tourism After completing the MCQ/Assignment assessment for this Travel and Tourism : Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Travel & Tourism: Travel and Tourism Anybody wishing to start a career in the Travel and Tourism: Travel and Tourism industry or advance an existing one should consider this Level 5 Diploma in Travel and Tourism : Travel and Tourism. Requirements Travel & Tourism: Travel & Tourism There are no specific requirements for Travel and Tourism: Travel & Tourism Course does not require any advanced knowledge or skills. Career path Travel & Tourism: Travel & Tourism Course Candidates who successfully complete our Travel and Tourism : Travel and Tourism Course may choose to pursue a wide range of careers, including:- Travel agent, Tour guide, Holiday representative, Accommodation booker, Tour and travel guide. Certificates Certificate of completion Digital certificate - Included

For confident candidates with outgoing personalities and a relentless attention to detail, the field of Secretary & PA Diploma services is wide open. Professional personal assistants (PAs) are the ultimate multitaskers, hired to manage the personal affairs and activities of those they support. Some secretaries and PAs work for large corporations, while others are hired by a single executive, entrepreneur, or influential figure. Regardless of which path you take, becoming a trusted and respected PA or Secretary opens the door to a world of incredible career opportunities. Personal qualities and character, as well as hard skills, are important for success as a PA or secretary. It's simply a matter of learning the roles of PAs and secretaries in order to prepare for a rewarding career in the field. This Executive Secretary & PA Training could be the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life by studying from home at your own pace and time. Learn how to handle a wide range of essential office administration tasks, as well as how to write important business letters and handle complex mail and shipping requirements. Making travel arrangements on behalf of others, organising meetings and events, the importance of time management as a PA, and how to become a better communicator are also covered in the course. Our Executive Secretary & PA Training course has been designed to equip you with the essential knowledge and skills needed to become an expert executive secretary or personal assistant and will give you all the practical knowledge & credentials that you need to excel in your new role. Enrol on our Executive Secretary & PA Training course today and begin your journey to improve your career prospects with the latest skills and the power of self-belief! Learning Outcomes After completing this Executive Secretary & PA Training course, learner will be able to: Understand personal assistant fundamentals Understand business telephone approaches Understand information regarding shipping and mail services Understand travel arrangements Understand outline setting up conferences and meetings Understand management of time Understand systems for record keeping and filing Understand business writing techniques Understand communication skills Understand customer service Understand basics of microsoft office skills Why Choose Executive Secretary & PA Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Executive Secretary & PA Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Executive Secretary & PA Training Bundle Course Course 01: Executive Secretary & PA Training Course 02: Minute Taking Course 03: Self Esteem & Assertiveness Skill Course Course 04: Networking Skills Training Course 05: Communication Skills Course Course 06: Level 4 Time Management Course Course 07: Workplace Stress Management Others benefits of this Executive Secretary & PA Training bundle course 7 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Executive Secretary & PA Training course ] Course Curriculum Of Executive Secretary & PA Training Module 01: Personal Assistant Fundamentals Module 02: Business Telephone Approaches Module 03: Information regarding shipping and mail services Module 04: An Overview of Travel Arrangements Module 05: Outline setting up conferences and meetings Module 06: Management of time Module 07: Systems for Record Keeping and Filing Module 08: Business Writing Techniques Module 09: Communication Skills Module 10: Customer Service Module 11: Basics of Microsoft Office Skills >>-------------<< Assessment Method After completing each module of the Executive Secretary & PA Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Executive Secretary & PA Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Executive Secretary & PA Training course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements There are no specific requirements for this Executive Secretary & PA Training course because it does not require any advanced knowledge or skills. Career path After completing this Executive Secretary & PA Training course, you may able to pursue a formal position in professional Executive PA services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

The "Introduction to Clinical Coding" course is a vital component in the healthcare sector, equipping professionals with the skills needed to accurately translate clinical records into universal codes. In today's data-driven world, clinical coding ensures the standardization and confidentiality of patient information, which is crucial for effective healthcare delivery and management. By learning clinical coding, individuals can significantly enhance their job opportunities in the UK, where the demand for skilled coders is rising. The average salary for clinical coders in the UK ranges from £25,000 to £40,000 annually, reflecting the growing need for this expertise. The clinical coding course covers essential modules such as Clinical Terminology, ICD-10 Coding, and SNOMED CT, providing a comprehensive understanding of the coding standards. The healthcare sector has seen a consistent increase in the demand for clinical coders, with a growth rate of approximately 8-12% annually. This surge underscores the importance of clinical coding skills in improving patient care and streamlining healthcare operations. Thus, the "Introduction to Clinical Coding" course offers a promising pathway for those seeking to enter or advance in this expanding field. Key Features: CPD Certified Clinical Coding Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Clinical Coding Module 02: Introduction To Clinical Records Its Confidentiality Module 03: Clinical Terminology And Jargons Module 04: Introduction To ICD-10 Coding Module 05: General Coding Standards Of ICD-10 Module 06: ICD-10 5th Edition Codes (Chapter 1 To 4) Module 07: ICD-10 5th Edition Codes (Chapter 5 To 10) Module 08: ICD-10 5th Edition Codes (Chapter 11 To 15) Module 09: ICD-10 5th Edition Codes (Chapter 16 To 22) Module 10: Introduction To OPCS-4 Module 11: Introduction To SNOMED CT Module 12: Other Types Of Clinical Coding Learning Outcomes: Identify clinical coding terminology and its significance in healthcare records. Apply ICD-10 coding standards accurately to various medical conditions. Utilize SNOMED CT for precise clinical documentation and coding purposes. Demonstrate proficiency in OPCS-4 for procedural clinical coding tasks. Differentiate between different editions and chapters of ICD-10 coding. Navigate confidentiality protocols governing clinical records management effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Introduction to Clinical Coding course is accessible to anyone eager to learn more about this topic. Through this Clinical Coding course, you'll gain a solid understanding of Introduction to Clinical Coding. Moreover, this course is ideal for: Healthcare professionals seeking specialised coding skills. Medical students aiming to enhance clinical documentation competencies. Health information management professionals pursuing advanced coding knowledge. Individuals interested in healthcare administration roles requiring coding expertise. Anyone keen on exploring the intricacies of clinical records management. Requirements There are no requirements needed to enrol into this Introduction to Clinical Coding course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Clinical Coding course. Career path After finishing this Introduction to Clinical Coding course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Introduction to Clinical Coding are: Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Description: The 70-662 - Deploying Microsoft Exchange Server 2010 S course prepares you for the exam 70-662 - Deploying Microsoft Exchange Server 2010 S. The purpose of the MCTS: Microsoft Exchange Server 2010 certification is to validate your skills in support for the maintenance and administration of the Exchange servers in an enterprise environment. In the course, you will learn how to use active directory and support infrastructure, use active directory components, and the network-based services. The course also teaches you about the server roles in Exchange Server 2010, and infrastructure requirements for Exchange Server 2010. You will learn about mailbox servers and recipients, securing the server, mailbox database update process, public folder process for MAPI clients, and e-mail address policies. The course will focus the ways of managing client access, POP3 and IMAP4 options, and Outlook client connectivity troubleshooting. Finally, the course will teach you how to manage Message Transports, Exchange Security and how to implement High Availability. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? 70-662 - Deploying Microsoft Exchange Server 2010 S is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our 70-662 - Deploying Microsoft Exchange Server 2010 S is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Active Directory and Supporting Infrastructure 70-662-Active Directory and Supporting Infrastructure FREE 00:15:00 70-662-Active Directory Components 00:24:00 70-662-Network Based Services 00:21:00 70-662-Server Roles in Exchange Server 2010 00:21:00 70-662-Infrastructure Requirements for Exchange Server 2010 00:21:00 Mailbox Servers and Recipients 70-662-Mailbox Servers and Recipients 00:58:00 70-662-Secure the Server 00:38:00 70-662-Mailbox Database Update Process 00:26:00 70-662-Public Folder Process for MAPI Clients 00:29:00 70-662- E-Mail Address Policies 00:17:00 Managing Client Access 70-662-Managing Client Access 00:46:00 70-662-POP3 and IMAP4 Options 00:35:00 70-662-Outlook Client Connectivity Troubleshooting 00:23:00 Managing Message Transports 70-662-Managing Message Transports 00:49:00 70-662-How S MIME Works 00:39:00 70-662- Back Pressure - System Monitoring 00:15:00 70-662-Edge Transport Server Security 00:36:00 Exchange Security 70-662-Exchange Security 00:36:00 70-662-Management Role Assignment Policies 00:26:00 70-662-Messaging Policy and Compliance 00:34:00 70-662-Message Classifications 00:21:00 70-662-Considerations for Managing the Message Journal Mailbox 00:37:00 70-662-Managed Folders 00:19:00 Implementing High Availability 70-662-Implementing High Availability 00:18:00 70-662-Database Availability Group 00:32:00 70-662-Transport Dumpster 00:27:00 70-662-Backup and Restore Scenarios 00:26:00 70-662-Database Mobility 00:21:00 70-662-Network and Performance Guidelines 00:18:00 Mock Exam Mock Exam- 70-662 - Deploying Microsoft Exchange Server 2010 S 00:20:00 Final Exam Final Exam- 70-662 - Deploying Microsoft Exchange Server 2010 S 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Leadership and Management Training; Introductory Management Training; ; Ipswich; Suffolk; Switch Direction; Dan Cocksedge

Level-5 QLS Endorsed | 19-in-1 Diploma Bundle | Free CPD PDF Certificate | Lifetime Access

Duration 1 Days 6 CPD hours This course is intended for This course is intended for networking and security professionals involved in the day-to-day management of a FortiAnalyzer appliance and FortiGate security information.. Overview Describe key features and concepts of FortiAnalyzer Deploy an appropriate architecture Manage ADOMs on both FortiAnalyzer and the devices that log to it Configure RAID Register supported devices Encrypt log transmission (SSL / IPSec) View & analyze current and historical logs (FortiView) Monitor events Apply disk quotas to log data from devices Backup, restore, and forward log data Use content archiving (summary and full) Understand the different stages of data processing, from receiving logs to compiling reports Understand SQL queries and datasets used by FortiAnalyzer reports Design datasets, charts, and custom reports Generate reports by schedule or on demand. In this 1-day class, you will learn how to use FortiAnalyzer. You will explore setup, registering supported devices and securing communications, managing logs and archives, and configuring both predefined and customized reports. Introduction to FortiAnalyzer Key features Key concepts Different FortiAnalyzer models Configuration & Administration Deployment requirements Configuration tools Configuring network settings Backing up system configuration Configuring administrative users Configuring, enabling, and assigning ADOMs Configuring RAID Device Registration Registered and unregistered devices Device registration methods Modifying options of a registered device Methods available to secure communication Configuring SSL encryption and encryption levels Configuring an IPsec tunnel Logs & Archives Logging basics The FortiView tab Configuring log arrays and event handlers Reports Reports and functionality Relationship between reports, charts, and datasets Effect of ADOMs on report settings SQL SELECT queries and clauses SQL functions and operators FortiAnalyzer-specific functions and macros Building or customizing charts Report features--creating, cloning, configuring

Unlock a world of opportunities with our comprehensive CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+Preparation Course bundle! In the UK, where the demand for skilled IT professionals is skyrocketing, this bundle equips you with the power of multiple essential certifications. With a staggering 87% increase in cybersecurity breaches reported in the UK last year alone, our CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+ Preparation bundle is your ultimate armour against cyber threats. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 02: CompTIA A+ (220-1001) Course 03: CompTIA A+ (220-1002) Course 04: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 05: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 06: CompTIA Network+ Certification (N10-007) Course 07: CompTIA PenTest+ (Ethical Hacking) Course 08: CompTIA Security+ (SY0-601) From cloud innovations to network fortification, our CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+ bundle cover it all. CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+ bundle will not only open doors but ensure they remain secure. Take advantage of this chance to become a sought-after IT powerhouse in the UK job market! Learning Outcomes Become proficient in cloud technologies and management (CompTIA Cloud+). Establish core IT principles for advanced learning (CompTIA IT Fundamentals ITF+). Configure and troubleshoot networks with expertise (CompTIA Network+). Cybersecurity Expertise: Grasp essential security concepts and practices (CompTIA Security+). Learn techniques to identify system vulnerabilities (CompTIA PenTest+). Develop incident analysis and response abilities (CompTIA CySA+ Cybersecurity Analyst). The CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+Preparation bundle goes beyond the ordinary, offering a unique blend of certifications catering to different IT landscape aspects. From mastering cloud computing in the CompTIA Cloud+ module to honing network administration skills with CompTIA Network+, you'll cover an extensive range of topics.Gain the expertise to manage cloud infrastructure effectively, a skill in high demand across industries. Kick-start your journey with CompTIA IT Fundamentals ITF+, setting a solid foundation for advanced learning. Understand essential IT concepts that serve as the building blocks for your expertise. Elevate your networking game with CompTIA Network+.Explore the world of ethical hacking with CompTIA PenTest+. Uncover vulnerabilities, learn penetration testing techniques, and contribute to enhancing system security. Learn to analyze and respond to security incidents, a critical skillset in a world grappling with evolving cyber risks, from this impressive CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+Preparation bundle. In a rapidly evolving tech realm, being exceptional is paramount. This CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+ bundle is your answer to standing out, setting trends, and solving the intricate puzzles of modern technology. As you embrace this comprehensive learning experience from the CompTIA A+, CompTIA Network+, CompTIA Cloud+ & CompTIA Security+ bundle, you're not just pursuing certifications but becoming an IT expert, ready to shape the digital world. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for the following: Tech Enthusiasts Aspiring IT Professionals Career Changers Cloud Curious Minds Security Seekers Network Aficionados Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Some of the career paths related to this field are: Cloud Architect: Design and manage transformative cloud solutions. (UK: £60,000 - £100,000+) Network Administrator: (UK: £25,000 - £45,000) Cybersecurity Analyst: (UK: £30,000 - £60,000) Ethical Hacker: (UK: £35,000 - £70,000) Systems Administrator: (UK: £25,000 - £45,000) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

Dive deep into port pricing and tariff charging for oil and gas terminals with EnergyEdge's immersive classroom training. Enroll now to excel in your field!