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4021 Administration courses

SENCO (Special Educational Needs Coordination) Training Online

By iStudy UK

Overview  Enrol in our SENCO training course to increase your understanding of and proficiency with Special Educational Needs Coordination. After finishing this course, you'll have a more in-depth understanding of and proficiency with the SENCO role. It can be difficult to work as a teaching assistant with children who have special needs. Therefore, this SENCO - Special Educational Needs Coordination Course is meant to teach you about boosting the learning and personal development of children and young people who are prone to underachievement through group work and working with parents. You'll also know how to help kids and young adults who struggle with behavioural, physical, or learning issues. This SENCO - Special Educational Needs Coordination Course will be ideal for obtaining minimum eligibility to work one-on-one with an individual student or with a group of children in a large classroom situation, regardless of your preference for working in a mainstream classroom or a special education school. Learning Outcomes Deepen your understanding of the SEN Determine the role of a Special educational needs coordinator Understand what is supporting teaching and learning Understand the role of SENCOs as leaders Enrich your knowledge of the statutory and regulatory context for SEN Why You Should Choose SENCO Training Online Course Lifetime access to the course No hidden fees or exam charges CPD Qualification Standards certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment, and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential Who is this Course for? The SENCO (Special Educational Needs Coordination) Training Online Course is for anyone interested in gaining the life coaching and counselling skills to help people achieve their life goals. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our SENCO (Special Educational Needs Coordination) Training Online Course is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path This course will provide you with the necessary knowledge and skills required to succeed in this sector. You will be ready to enter the relevant job market after completing this course. On top of that, the course will enhance your ability to earn an average salary of £23,481 annually.  SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination 00:12:00 Module 02: The SENCO Role in Policy and Practice 00:11:00 Module 03: Roles and Responsibilities within whole School SEN Co-ordination 00:11:00 Module 04: Supporting Teaching and Learning 00:21:00 Module 05: The SENCO and the Senior Leadership Team 00:13:00 Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School 00:23:00 Module 07: Developing Relationship with Pupils and Parents 00:18:00 Module 08: SENCO's Role in Leading and Managing SEND Administration 00:16:00 Module 09: Challenges and Opportunities 00:15:00 Module 10: Developing Inclusive Practice and the Future SENCO Role 00:12:00 Assignment Assignment - SENCO (Special Educational Needs Coordination) Training Online 01:00:00

SENCO (Special Educational Needs Coordination) Training Online
Delivered Online On Demand3 hours 32 minutes
£25

Project Management : Project Planning and Execution With Complete Career Guide Course

5.0(2)

By Training Express

Planning a project without a clear strategy is like assembling furniture without the instructions—frustrating and usually a bit wonky. This course offers a solid, no-nonsense guide to planning and executing projects with focus, structure and strategy. Whether you’re managing a team or working solo, you’ll gain a step-by-step understanding of what needs doing, when to do it and how to make sure nothing slips through the cracks. Expect practical insights into building timelines, managing expectations and keeping everything moving—without losing your sanity. Project management is more than just coloured charts and ticking boxes; it’s about making decisions that stick and managing people without constantly refreshing your inbox. In this course, you'll learn how to set objectives that actually mean something, align resources like a seasoned planner, and keep things on track when things go sideways (because they do). It’s perfect for anyone who needs a sharp, structured grip on project planning and delivery—without the fluff or fuss. All online, all at your pace. ________________________________________________________________________ Key Features: CPD Certified 11 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Advanced Diploma in Project Management at QLS Level 7 Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Project Planning and Execution Module 01: Key Concepts (I) Module 02: Key Concepts (II) Module 03: Initiation (I) Module 04: Initiation (II) Module 05: Planning (I) Module 06: Planning (II) Module 07: Planning Tools Module 08: Executing the Project Module 09: Maintaining and Controlling the Project Module 10: Closing Out Module 11: Communication Skills Module 12: Managing Meetings and Giving Feedback Module 13: Organisational Skills Module 14: Conflict Management Module 15: Stress Management ________________________________________________________________________ Complete Career Guide for Project Management : Project Planning and Execution(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Project Organizing. In addition to mastering the essentials of Project Organizing, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Project Organizing. Your dream career starts here! List of career guide courses included in Project Management : Project Planning and Execution With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a comprehensive understanding of the concepts and practices of project administration. Apply PMBOK and PMI concepts effectively in project scenarios. Develop skills for managing projects on a global scale. Effective Planning and Execution: Master the art of planning, scheduling, and executing projects efficiently. Effectively manage talent, human resources, and performance. Proficiently handle risks, crises, and ensure business resilience. ________________________________________________________________________ Accreditation All of our courses, including this Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Course you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to become proficient project managers. Professionals seeking to enhance project planning and execution skills. Team leaders aiming to improve leadership and communication skills. Those interested in global project Managing and risk mitigation. Anyone looking to boost their career in project Managing roles. Career path Project Manager - £40K to 70K/year. Quality Assurance Manager - £35K to 60K/year. Procurement Manager - £40K to 70K/year. Change Managing Consultant - £45K to 80K/year. Crisis Managing Specialist - £50K to 90K/year. Certificates 11 CPD Accredited e-Certificates Digital certificate - Included 11 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Project Management : Project Planning and Execution With Complete Career Guide Course
Delivered Online On Demand1 hour
£65

AML, KYC & Tax Accounting - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Financial crime is a silent predator, costing UK businesses an estimated £190 billion a year. One wrong transaction could expose your organisation to hefty fines, reputational damage, and even legal repercussions. Our AML, KYC & Tax Accounting bundle addresses this critical issue, offering specialised training designed to combat financial crimes and ensure accurate tax reporting. This unique course bundle combines essential financial crime prevention training with core accounting and financial analysis skills. You'll gain a deep understanding of Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, allowing you to identify suspicious activity and mitigate financial risks. The included tax accounting course ensures you can handle tax affairs with confidence. Furthermore, you'll learn about fraud management, corporate finance, financial statement analysis, and data protection regulations (GDPR). This AML, KYC & Tax Accounting Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Anti-Money Laundering (AML) Course 02: Know Your Customer (KYC) Course 03: Tax Accounting Course Course 03: Fraud Management Course 04: Corporate Finance: Working Capital Management Course 05: Accountancy Course 06: Financial Analysis Course 07: GDPR Course 08: Criminal Law Course 09: Financial Statements Fraud Detection Course 10: Fraud Awareness and Prevention Training Course 11: Compliance and Risk Management For those looking to make a significant impact in the finance, legal, or compliance sectors, this course bundle offers the skills and knowledge necessary to excel. Start on this journey to enhance your professional credentials and play a crucial role in maintaining the integrity of the financial system. Enrol now! Learning Outcomes of this Course: Master the principles of AML and KYC to prevent financial crimes. Apply tax accounting practices for accurate financial reporting. Recognise and manage fraud within financial and corporate environments. Understand GDPR implications for data handling in financial transactions. Analyse financial statements to detect and prevent fraud. Implement effective compliance and risk management strategies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of AML, KYC & Tax Accounting Get a free student ID card with AML, KYC & Tax Accounting Training program (£10 postal charge will be applicable for international delivery) The AML, KYC & Tax Accounting is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the AML, KYC & Tax Accounting course materials The AML, KYC & Tax Accounting comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 02: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Tax Accounting Course Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Compliance officers Financial analysts Accountants Legal professionals Risk managers Career starters Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. AML Analyst - £30,000 to £50,000 KYC Specialist - £25,000 to £45,000 Tax Accountant - £35,000 to £60,000 Compliance Manager - £40,000 to £70,000 Financial Fraud Investigator - £30,000 to £55,000 Risk Management Officer - £35,000 to £65,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

AML, KYC & Tax Accounting - CPD Certified
Delivered Online On Demand42 hours
£51

Bricklaying Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Bricklaying is a fundamental skill in the construction industry. In the UK, over 2.5 million homes are built using bricks each year. Aspiring bricklayers play a crucial role in shaping our urban landscape. Are you ready to lay the foundation for a rewarding career? Let's explore the world of bricks and mortar! Our Bricklaying Training equips learners with essential skills. From mastering mortar consistency to understanding load-bearing walls, this course covers it all. You'll learn to construct sturdy walls, arches, and decorative patterns. Safety protocols and efficient techniques are emphasised. Cost estimation and management will ensure you can accurately price projects. Additionally, the bundle covers crucial safety aspects for working on construction sites, including lone worker safety protocols. Our Bundle contains 5 of our premium courses for one discounted price: Course 01: Bricklaying Course 02: Building Surveyor Training Course 03: Cost Estimation and Management for Construction Course 04: Construction Safety Course 05: Lone Worker Safety Course Whether you're a complete beginner or looking to upskill, this bricklaying training bundle offers a valuable pathway to a successful career in construction. Enrol today and take the first step towards a rewarding future! Learning Outcomes of Bricklaying Training Master bricklaying techniques, including laying patterns, bonding, and finishing. Develop expertise in building surveying and construction site assessments. Understand cost estimation and management principles for construction projects. Learn construction safety protocols and risk mitigation strategies. Gain knowledge of lone worker safety procedures and emergency preparedness. Explore best practices in construction project management and coordination. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Bricklaying Get a free student ID card with Bricklaying Training program (£10 postal charge will be applicable for international delivery) The Bricklaying is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Bricklaying course materials The Bricklaying comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Bricklaying Module 01: Introduction Module 02: Tools Module 03: Bonding Module 04: Basic Techniques Module 05: Constructing Walls Module 06: Basic Joint Finishes Module 07: Building Curved Arches Module 08: Building Curved Brickwork and Defects and Maintenance Course 02: Building Surveyor Training Module 01: Building Survey: An Introduction Module 02: Building Law Principles Module 03: Building Procurement and Contract Administration Module 04: Building Information Modelling Module 05: Building Technology Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 09: Inspection of Joinery and Woodwork Module 10: Finishes and Surfaces of the Building Course 03: Cost Estimation and Management for Construction Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Bricklayers Construction Enthusiasts Career Changers Apprentices Building Surveyors Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Bricklayer Site supervisor Building surveyor Estimator Safety officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Bricklaying Training - CPD Certified
Delivered Online On Demand2 hours
£35

Massage Therapy: Acupressure, Cupping Massage, Deep Tissue Massage & Pain Management

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Do you know? Over 11 million people in the UK receive massage therapy each year, seeking relief from stress, pain, and muscle tension. But did you ever wonder how these benefits are achieved or how you could become a part of this growing field? Our comprehensive Massage Therapy course bundle equips you with the knowledge and skills to thrive in this rewarding field. This Massage Therapy Diploma bundle comprises eleven comprehensive courses designed to equip you with a wide range of massage and relaxation techniques. You'll learn about relaxation massage therapy, physiotherapy, acupressure, cupping, Lomi Lomi and Shiatsu massage, deep tissue therapy, eye relaxation techniques, mindfulness meditation, hydrotherapy, and pain management. Through these courses, you'll gain the knowledge and hands-on skills necessary to provide effective massage therapy and holistic wellness solutions to your clients, promoting relaxation, pain relief, and overall well-being. Courses Are Included in this Bundle: Course 01: Massage Therapy Course 02: Relaxation Massage Therapy Course 03: Physiotherapy Course Course 04: Acupressure Massage Therapy Course 05: Cupping Massage Therapy Course 06: Lomi Lomi massage & Shiatsu Massage Therapy Course 07: Deep Tissue Massage Therapy Course 08: Eye Relaxation Technique Course 09: Mindfulness Meditation Course 10: Hydrotherapy Course 11: Pain Management Learning Outcome of Massage Therapy Master the art of relaxation massage therapy and soothe clients' body and mind. Gain expertise in massage therapy techniques to address specific muscular concerns. Discover the power of acupressure massage therapy for holistic healing and wellness. Learn the ancient technique of cupping massage therapy for improved circulation and detoxification. Combine the nurturing benefits of Lomi Lomi and Shiatsu massage therapy to elevate your practice. Dive into deep tissue massage therapy to effectively release tension and promote tissue healing. Develop specialised skills in eye relaxation techniques and pain management. Invest in your future and your passion for wellbeing - enrol today and let your healing touch flourish! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Massage Therapy Get a free student ID card with Massage Therapy Training program (£10 postal charge will be applicable for international delivery) The Massage Therapy is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Massage Therapy course materials The Massage Therapy comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Massage Therapy Massage Therapy Introduction to Massage Therapy Massage History The Role of A Massage Therapist Tissues, Organs, & Neuromuscular systems General Benefits of Massage Indian Head Massage Facial Massage Neck Massage Back Massage Full Body Massage Swedish Massage Sports Massage LomiLomi Massage Anti-Cellulite Massage Hot Stone Massage Thai Foot Massage Prenatal Massage Massage Therapy With Aroma What is Aromatherapy? History of Aromatherapy The Definition of Aromatherapy What are Essential Oils? Essential Oil Safety Information Administration of Essential Oils Accupressure & Massage Acupressure How Acupressure Works Locating A Pressure Point Acupressure Techniques How To Apply Pressure Course 02: Relaxation Massage Therapy The Massage Essentials 0Relax promo 1courseintrowithoutmusic 2Lecture2Tablesnew 3Oilsnew 4SetUp 5heatpacks (1) 6timing (1) 7contra relax1 The Massage Strokes- The Right And Wrong Ways 155 Soft Hands Vs Rigid (1) 15generalstrokemusic 16Kneading (1) 17sizoringwithmusicmp4 (1) 18Thumb Presses (1) 19forearmsmp4 (1) Full Body Relaxation Massage Techniques 20backoffeet 21backoflegs (1) 22Awesome Back Massage (1) 23neck (2) 25armshands (1) Course 03: Physiotherapy Course Module 01: Introduction To Physiotherapy Module 02: The Standards For Physiotherapists Module 03: The Physiotherapy Interventions Module 04: Sports Physiotherapy Module 05: Neurological Physiotherapy Module 06: Musculoskeletal Physiotherapy Module 07: Respiratory Physiotherapy Module 08: Paediatric Physiotherapy Module 09: Evidence-Based Physiotherapy (EBP) Module 10: Building A Career As A Physiotherapist =========>>>>> And 9 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Massage enthusiasts Therapists in training Career changers Wellness professionals Personal use Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Massage therapist Physiotherapist Sports therapist Acupuncture specialist Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Massage Therapy: Acupressure, Cupping Massage, Deep Tissue Massage & Pain Management
Delivered Online On Demand23 hours
£59

Service Helpdesk & Technical Support Course

4.9(27)

By Apex Learning

Overview Skilled Service Helpdesk & Technical Support Course are in high demand in the tech industry, and their supply is limited. Are you prepared to enter this exciting industry and start a rewarding, fast-paced career?We'll provide you the skills and information you need to succeed in all facets of service helpdesk administration and to boldly traverse the demanding world of technical support.This is a starting point for your career, not just a course. Consider resolving issues, overcoming expectation, and advancing your profession with companies that actively promote your abilities. Consider yourself as the tech-savvy hero who saves the day for your clients by overcoming obstacles.Realise your potential. Start your journey towards a fulfilling career in technical support and service helpdesk. Open up a world of options by joining now! How will I get my certificate? Upon successful completion of the Skilled Service Helpdesk & Technical Support Course, obtaining your certificate is a straightforward process. Here's how it works: Course Completion: Once you've successfully finished the course, you'll be eligible to receive your certificate. Order Your Certificate: You can conveniently order your certificate directly through our platform. Who is This course for? There is no experience or previous qualifications required for enrolment on this Service Helpdesk & Technical Support Course. It is available to all students, of all academic backgrounds. Requirements Our Service Helpdesk & Technical Support Course is designed for maximum flexibility and accessibility: It is optimised for use on PCs, Macs, laptops, tablets, and smartphones. Study easily on your tablet or smartphone, accessible with any Wi-Fi connection. No time limit for completion; study at your own pace and on your own schedule. Basic English proficiency is required to ensure effective learning. Career Path Having this qualification will enhance your CV and open you up to multiple sectors, such as : Tech Support Specialist: £20k - £40k per year Helpdesk Analyst: £25k - £45k per year Service Desk Manager: £30k - £55k per year Desktop Support Tech: £22k - £38k per year Customer Support Rep: £18k - £30k per year Note: Salaries vary based on experience, location, and industry. Course Curriculum 16 sections • 16 lectures • 09:13:00 total length •Managing Interoffice Calls and Voicemail: 00:11:00 •Aspects of Phone Etiquette: 00:32:00 •Business Telephone Skills: 00:20:00 •Building Rapport Over the Phone: 00:25:00 •Inbound and Outbound Calls: 00:17:00 •Active Listening and Managing Tough Callers: 00:29:00 •Mail Services and Shipping: 00:26:00 •Intra Organisation Dealings: 00:36:00 •Problem Solving over the Phone: 01:05:00 •Record Keeping and Filing Systems: 00:29:00 •Business Writing Skills: 00:42:00 •Organisational Skills: 01:17:00 •Communication Skills: 00:26:00 •Customer Relationship Management: 00:43:00 •Effective Planning and Scheduling: 00:47:00 •InvoicingPetty Cash: 00:28:00

Service Helpdesk & Technical Support Course
Delivered Online On Demand9 hours 13 minutes
£12

Level 5 Negotiation Skills

By Training Tale

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills
Delivered Online On Demand34 hours
£12

Diploma in Business Management - Level 4

4.0(2)

By London School Of Business And Research

The objective of the OTHM Level 4 Diploma in Business Management qualification is to provide learners with an excellent foundation for building a career in a range of organisations. It designed to ensure each learner is 'business ready': a confident, independent thinker with a detailed knowledge of business and management and equipped with the skills to adapt rapidly to change. The content of the qualification is focused on: managing business communication understanding the business environment and organisations in a global context business functions including people management quantitative methods in business finance for managers research and academic writing. The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 4 Diploma in Business Management qualification will enable learners to progress to further study or employment. Program Overview Key Highlights Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn You will become 'business ready' with a confident outlook, independent thinker with a detailed knowledge of business and management and equipped with the skills to adapt rapidly to change. Who is this course for? Working Professionals, A-Level holders, professionals working in range of industries looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

Diploma in Business Management - Level 4
Delivered Online On Demand
£1,199

Diploma in Business Management - Level 6

4.0(2)

By London School Of Business And Research

The objective of Level 6 Diploma in Business Management qualification (accredited by Othm) is to provide learners with an excellent foundation for a career in a range of organisations. It is designed to ensure that each learner is 'business ready': a confident, independent thinker with a detailed knowledge of business and management and equipped with the skills to adapt rapidly to change. The content of the qualification is focused on leadership and people management, strategic human resource management, operations management, sustainable business practice, financial decision making as well as the business research skills expected of a manager. The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 6 Diploma in Business Management qualification will provide learners with the opportunity to progress to further study or employment. Program Overview Key Highlights Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Master's degree programme. LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, Level 5 / Year 2 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

Diploma in Business Management - Level 6
Delivered Online On Demand
£1,199

Diploma in Business Management - Level 5 (Pathway to a BA (Hons)Degree)

4.0(2)

By London School Of Business And Research

The objective of Level 5 Diploma in Business Management qualification (accredited by OTHM) is to provide learners with an excellent foundation for a career in a range of organisations. It is designed to ensure that each learner is 'business ready': a confident, independent thinker with a detailed knowledge of business and management, and equipped with the skills to adapt rapidly to change.The content of the qualification is focused on people management, managing projects, marketing, finance for managers, business law, business ethics and social responsibility. The qualification is ideal for those who have started, or are planning to move into, a career in private or public sector business. Successful completion of the Level 5 Diploma in Business Management qualification will provide learners with the opportunity to progress to further study or employment. Program Overview Key Highlights Program Duration: 9 Months (Can be Fast tracked) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Top Skills You Will Learn You will get knowledge and skills required by a middle manager who is involved in people management, managing projects, marketing, finance, business law, business ethics and social responsibility. Who is this course for? Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.

Diploma in Business Management - Level 5 (Pathway to a BA (Hons)Degree)
Delivered Online On Demand
£1,199