4005 Administration courses

Learn how to establish deliberate and creative interactions that allow users to navigate a platform in the ways that makes sense to them.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: • Cisco Unified Communications system channel partners and resellers who are responsible for sales, implementation or administration of a Cisco Unified Contact Center. • System and technical support engineers. • Day 1 and Day 2 support personnel. • Administrative and reporting personnel. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand the Cisco Unified CCE solution, architecture, solution options, integrated features, and call flow options. • Understand basic principles and configuration requirements for ACD activity in Cisco Unified CM, Cisco Unified CVP, ICM, and how to access and use the Cisco Finesse Agent Desktop. • Understand requirements and configurations to implement IVR activity in Cisco Unified CVP. • Understand and use administrative features and functions of ICM and implement more complex routing to include Precision Routing, routing from Cisco Unified Communications Manager and routing in a ring-no-answer condition. • Understand basic concepts and terms to access, view, modify reports and use other reporting functions provided by Cisco Unified Intelligence Center. Helps prepare learners to administer the Cisco Unified CCE v11.5 solution. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Basic ACD Configurations Lesson 1: Configuring Cisco Unified Communications Manager Lesson 2: Configuring Cisco Unified CVP Lesson 3: Configuring Cisco Unified CCE Lesson 4: Using Cisco Finesse Lesson 5: Using Cisco Unified CCE Script Editor Configuring Cisco Unified CVP for IVR Functionality Lesson 1: Basic IVR Configurations Lesson 2: Basic IVR Scripting using CVP Micro-Applications Extended Functions Lesson 1: ICM User Accounts and Feature Control Sets Lesson 2: Using ICM Utilities Lesson 3: Understanding ICM Variables Lesson 4: Precision Routing Lesson 5: Routing Calls from Cisco Unified CM Lesson 6: Ring-No-Answer Routing Cisco Unified CCE Reporting Lesson 1: Introducing Cisco Unified Intelligence Center Lesson 2: Running and Modifying CUIC Reports Lesson 3: Creating CUIC Reports and Dashboards

Description: Microsoft Office 365 provides productivity software and related services to make your office work comfortable and help you to collaborate easily with your colleagues and customers. The Microsoft Office 365 - Complete Video Training course allows you to gain mastery over all the features of Microsoft Office 365 so that you can increase the rate of success of your business organisation. The course is sectioned into four parts that discussed various features and usage of the application. At first, Microsoft Office 365 Administration teaches you the fundamentals of Office 365 Administration including the setup of Office 365, navigation, user panel management, configuring Skype for business, etc. Then, you will know how to use the browser-based version of Word, Excel, PowerPoint, Outlook, OneNote, OneDrive in the section Microsoft Office 365 Web Apps. Saying simply, you can able to use the Web App of Microsoft office 365. Next, you will learn the features that you need to know for using Microsoft Office 365 in the section Microsoft Office 365 For End Users. Finally, the last part shows and an in-depth lesson for using SharePoint for professional purpose. In short, the Microsoft Office 365 - Complete Video Training course makes you a proficient user of Microsoft Office 365. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 365 - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 365 - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 - Office 365 For End Users Office 365 Overview FREE 01:23:00 Email, Contacts & Calendar 00:43:00 Using the Office 365 Office Apps 00:48:00 Module 02 - Office 365 SharePoint for End Users SharePoint Overview FREE 00:50:00 Creating Your First Site 00:24:00 Adding Content to the Team Site Searching for Content 00:34:00 Module 03 - Office 365 Administration Getting Your Domain Ready FREE 00:24:00 Getting Domain Ready 00:09:00 Licenses and Subsc 00:10:00 Bing places for Busines 00:05:00 Service Setting 00:05:00 Reports 00:04:00 Checking Health 00:02:00 Checking and Log 00:04:00 Managing Users Office 365 Administration 00:09:00 Creating users in office 365 00:08:00 Creating Distribution Groups 00:11:00 Importing 365 Users 00:09:00 Resetting User Passwords 00:02:00 user preperties 00:05:00 Insalling MS office 00:05:00 Maintaining Office 365 Users- Office 365 Administration 00:13:00 Creating user Resourse Mailboxes 00:07:00 Creating Shared User Mailboxes 00:01:00 Exchange Recipients 00:08:00 Checking Service Settings 00:02:00 Managing Skype for Business Users 00:03:00 Module 04 - Office 365 Web Apps Introduction FREE 00:01:00 Getting Started 00:24:00 Collaborating with Shared Files 00:52:00 Using the Outlook Web Apps 00:46:00 Communicating with Skype for Business 00:29:00 Using Skype for Business Meetings 00:15:00 Interacting with Mobile Devices 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Medical gases are not your average cylinders of air—they’re tightly regulated, essential to patient care, and frankly, not to be messed with. Whether it's oxygen, nitrous oxide, or any of their high-pressure friends, each comes with its own set of quirks and hazards. This course is designed to give you a solid understanding of how to manage, store, and handle these gases safely—because knowing what not to do is just as critical as knowing what to do. Delivered entirely online, the training fits neatly into your schedule without the need for steel-toed boots or navigating hospital corridors. You'll gain insight into key safety protocols, legal requirements, and handling guidelines that apply across healthcare environments. It's about keeping people safe, reducing risk, and staying on the right side of the law—all delivered with a tone that respects your intelligence without sending you to sleep. Whether you're brushing up or building knowledge from scratch, this course keeps it sharp, relevant and refreshingly jargon-free. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Medical Gases Module 01 : Introduction to Medical Gases Module 02 : Safety and Handling Guidelines Module 03 : Common Medical Gases Module 04 : Storage, Transportation, and Documentation Module 05 : Administration Techniques and Monitoring Module 06 : Practical Skills and Simulation Learning Outcomes: Acquire a comprehensive understanding of Medical Gases and their applications. Implement Safety and Handling Guidelines effectively in healthcare settings. Identify and differentiate between Common Medical Gases, ensuring accurate usage. Demonstrate proficiency in Storage, Transportation, and Documentation of medical gases. Master Administration Techniques and Monitoring for optimal patient care. Apply Practical Skills through realistic simulations, enhancing confidence and competence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals seeking to bolster their knowledge of medical gases. Nursing staff and caregivers involved in the administration of medical gases. Emergency responders and technicians dealing with medical gas-related situations. Health and safety officers responsible for compliance in medical facilities. Biomedical engineers and technicians involved in medical gas systems. Students pursuing healthcare-related courses seeking specialized knowledge. Regulatory and quality assurance professionals in the healthcare sector. Individuals looking to expand their skill set for career advancement. Career path Medical Gas Technician Healthcare Compliance Officer Biomedical Equipment Technician Clinical Educator (Medical Gases) Health and Safety Coordinator (Healthcare) Regulatory Affairs Specialist (Medical Devices) Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Computer Networking Online Virtual Classroom course is designed to enable participants to install, configure and test a fundamental computer network. The opportunities for employment within the area of network support are enormous as businesses continue to grow and utilise the new technology available to them. This is a vital role to ensure the smooth running of businesses reliant on their network and IT systems. This course provides learners with both the practical and theoretical knowledge of networks. During the course, participants will learn about the different components used to create a network including hardware, software and topologie

As healthcare evolves, seize the opportunity to propel your expertise forward with our comprehensive bundle: Medicine Management, Paramedicine with Nurse Prescribing. This thoughtfully crafted collection of courses centred around the keyword Medicine Management, Paramedicine with Nurse Prescribing revolutionises your learning experience. Delve into the intricacies of safe medicine handling and navigate the complexities of medical law, all while exploring the realm of alternative medicine. Equip yourself with nursing prescribing skills, gain insights into sports medicine fundamentals, and uncover the world of paramedicine. Tailored for pharmacy assistants, nurses, and aspiring medical professionals, this bundle offers a versatile skill set essential in today's dynamic healthcare landscape. Embrace the chance to optimise your career trajectory and establish your niche in the ever-evolving Medicine Management, Paramedicine with Nurse Prescribing field. Enrol now to stay ahead of the curve and contribute meaningfully to the future of healthcare. The Eight CPD Accredited courses that the bundle includes are: Course 1: Control and Administration of Medicines Online Training Course Course 2: Safe Handling of Medicines Course 3: Pharmacy Assistant and Technician Foundation Training Course 4: Medical Law Course 5: Nurse Prescribing Diploma Course 6: Sports Medicine Fundamentals Course 7: Paramedicine Course 8: Diploma in Alternative Medicine Learning outcomes Indeed, here are seven learning outcomes for the bundle: Master safe medication administration techniques, minimising errors and ensuring patient well-being. Grasp medical laws and ethics, providing compliant and responsible medication management. Implement proper labelling, storage, and documentation practices, enhancing patient safety. Explore principles of alternative medicine, understanding its role in holistic patient care. Develop skills in nursing prescribing and tailoring medication plans to individual patient needs. Gain insights into addressing athletes' medical needs, from prevention to treatment. Acquire paramedicine fundamentals, responding adeptly to medical emergencies. Reveal the future of healthcare excellence through our comprehensive Medicine Management, Paramedicine with Nurse Prescribing bundle. This collection of courses empowers you to unlock profound knowledge and proficiency in the dynamic field of medicine. With a strong focus on Medicine Management, Paramedicine with Nurse Prescribing, each module meticulously provides you with essential skills for success. Navigate the intricacies of safe and accurate medication administration, ensuring patient well-being by mastering dosages and administration routes. Uncover the legal framework surrounding medicine from thebundle, fostering a deep understanding of medical laws and ethical considerations underpinning responsible practice. In pursuing holistic patient care, explore the principles of alternative medicine and its seamless integration with conventional treatments. Delve into nursing prescribing, master sports medicine essentials, and refine your grasp of paramedicine fundamentals to excel further. Tailor medication plans to individual patients, address athletes' distinct medical needs, and excel in responding to emergencies. This bundle becomes your gateway to mastering versatile healthcare skills, facilitating success in roles from pharmacy assistants to nurses and beyond. Position yourself at the forefront of healthcare innovation by embracing the power of Medicine Management, Paramedicine with Nurse Prescribing. Be a part of this bundle to witness your potential flourish as you embark on this transformative educational journey. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is appropriate for: Pharmacy assistants Nurses at various levels of experience Alternative medicine enthusiasts Sports enthusiasts Future Paramedicine and Emergency Responders Please note that this course does not entitle you to join the HCPC register or be a recognised paramedic. But you will come across all the basic guidelines of paramedicine to boost and shine your knowledge in the field of paramedicine. Requirements Without any formal requirements, you can delightfully enrol in this Medicine Management, Paramedicine with Nurse Prescribing bundle. Just get a device with internet connectivity, and you are ready to start your learning journey. Thus, complete this Medicine Management, Paramedicine with Nurse Prescribing bundle at your own pace. Career path Upon successful completion of the Medicine Management, Paramedicine with Nurse Prescribing bundle, you will be able to become- Pharmacy Technician: $25,000 - $50,000 per year Healthcare Compliance Officer: $50,000 - $90,000 per year Sports Rehabilitation Specialist: $45,000 - $80,000 per year Paramedic: $35,000 - $60,000 per year Alternative Medicine Practitioner: $40,000 - $80,000 per year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Tired of browsing and searching for a Caregiver Diploma course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Caregiver Diploma bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Caregiver Diploma course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Caregiver Diploma and help you along your learning journey. Advanced audio-visual learning modules of these Caregiver Diploma courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Caregiver Diploma, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Caregiver Diploma Bundle Consists of the following Premium courses: Course 01: Domiciliary Care Course 02: Observation Skills for Carers Course 03: Adult Nursing Diploma Course 04: Medication Administration Level 4 Course 05: Medical Transcription Course 06: Palliative and End of Life Care Training- Level 5 Course 07: Safeguarding Vulnerable Adults at Risk Complete Diploma Course 08: Occupational Therapy Course 09: Cardiac (Heart) Care Course 10: Diabetes Care Diploma Course 11: Dementia Training Course 12: Anaphylaxis and Basic Life Support (CSTF) Course 13: Consent in Healthcare Course 14: Public Health Enrol now in Caregiver Diploma to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Caregiver Diploma expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Domiciliary Care Module 01: Introduction to Domiciliary Care Module 02: Health and Safety for Domiciliary Carers Module 03: CSTF Infection Prevention and Control Module 04: CSTF Resuscitation - Basic Life Support Module 05: Medication Management and Administration Module 06: CSTF Information Governance Module 07: CSTF Conflict Resolution Module 08: Mental Health Care CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Caregiver Diploma bundle. Requirements Our Caregiver Diploma course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Caregiver Diploma expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Domiciliary Care) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Domiciliary Care) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Gain robust techniques for obtaining feedback from end users throughout product design, and learn how to identify new opportunities for design improvement.

Overseeing and Improving Customer Service Process Certification Business achievement relies upon consumer loyalty. A business may accept that it is doing admirably through expanding deals and benefits, however its consumer loyalty insights may recount an account of unrealised potential. In the event that your consumer loyalty appraisals are not in the higher section, your primary concern isn't pretty much as solid as it very well may be. This course shows that client care is an essential factor in business achievement and gives the educating to assist your workers with interfacing clients, with the most significant levels of administration and care. Better guidelines of client care bring about incredible consumer loyalty, which, thus, brings about client dedication, notoriety upgrade and expanded benefits. The course additionally covers the investigation and measurements of consumer loyalty, so it is reasonable not just for group pioneers and chiefs of client confronting staff yet in addition information examiners, work study staff and ranking directors, who need to set or comprehend the consumer loyalty picture for the business. What's Covered in the Course? Colleagues will cover the accompanying subjects in this course: Why great client care is so significant and useful, both for the client and the business; Step by step instructions to improve client assistance, utilizing input from clients in a successful way; The most effective method to gauge client faithfulness in an unmistakable manner, so it tends to be used to support the business; Step by step instructions to break down and improve the current client assistance cycles and methods, to support both the clients and the business; Why the nature of client care assumes a major part in the client's impression and experience of the business and how to accomplish a great assistance; Step by step instructions to deal with client assistance issues viably and with a positive goal for everybody included; Manners by which to reliably create and improve the client assistance measure; Why a client care structure is subject to criticism and checking of frameworks and cycles; What administration level arrangements are and how to create them, so they work for both the client and the business. What are the Benefits of the Course? This course has key advantages for staff who are associated with setting client care cycles and methodology, as follows: The most effective method to construct, execute and deal with a consumer loyalty structure; The powerful estimation of consumer loyalty; Instructing staff about the recognizable proof of upgrades in client support cycles and strategies; It is instructed in modules, can be concentrated deftly and is accessible on the web, open by any gadget with a web association; Full online help.

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