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3924 Administration courses in Reading delivered Online

Domiciliary Care Training

4.5(3)

By Studyhub UK

Elevate Your Caring Journey: Domiciliary Care Training Embark on a transformative exploration into the world of compassionate caregiving with our 'Domiciliary Care Training' course. Unveil the art and science of providing care within the familiar and comforting walls of a client's home. This course is more than a collection of modules; it's a key to unlocking a fulfilling career where every task is a gesture of kindness. From mastering health and safety protocols to delving into the nuances of medication management, this training equips you with the skills to provide holistic care. Navigate the complexities of infection prevention, learn the intricacies of basic life support, and gain insights into resolving conflicts with our comprehensive modules. This course isn't just about acquiring knowledge; it's an empowering journey that turns every learner into a beacon of comfort and support in the realm of domiciliary care. Learning Outcomes Acquire a deep understanding of domiciliary care principles. Master health and safety practices crucial for home-based caregiving. Implement infection prevention and control measures effectively. Proficiently manage and administer medications in a home setting. Develop conflict resolution skills tailored to domiciliary care. Why choose this Domiciliary Care Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Domiciliary Care Training for? Aspiring domiciliary care professionals seeking foundational knowledge. Individuals interested in a career providing personalized in-home care. Caregivers looking to enhance their skills and career prospects. Health and social care students aiming to specialize in domiciliary care. Those passionate about making a meaningful impact in people's lives. Career path Domiciliary Care Assistant: £18,000 - £25,000 Home Care Coordinator: £22,000 - £30,000 Senior Domiciliary Carer: £25,000 - £35,000 Community Support Worker: £20,000 - £28,000 Healthcare Assistant: £17,000 - £22,000 Domiciliary Care Manager: £30,000 - £40,000 Prerequisites This Domiciliary Care Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Domiciliary Care Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Domiciliary Care Introduction to Domiciliary Care 00:15:00 Module 02: Health and Safety for Domiciliary Carers Health and Safety for Domiciliary Carers 00:33:00 Module 03: CSTF Infection Prevention and Control CSTF Infection Prevention and Control 00:37:00 Module 04: CSTF Resuscitation - Basic Life Support CSTF Resuscitation - Basic Life Support 00:24:00 Module 05: Medication Management and Administration Medication Management and Administration 00:18:00 Module 06: CSTF Information Governance CSTF Information Governance 00:25:00 Module 07: CSTF Conflict Resolution CSTF Conflict Resolution 00:20:00 Module 08: Mental Health Care Mental Health Care 00:23:00 Assignment Assignment - Domiciliary Care Training 00:00:00

Domiciliary Care Training
Delivered Online On Demand3 hours 15 minutes
£10.99

Dyslexia Awareness

By OnlineCoursesLearning.com

Dyslexia Awareness Certification Dyslexia is perhaps the most well-known learning incapacities and can vigorously impact your capacity to learn and participate in everyday life. The Dyslexia Awareness Certification is an incredible choice for training experts, heads or even those in business, like those in HR or the executives jobs. Getting dyslexia and its numerous appearances can prompt more comprehensive and positive workplaces, while upgrading position fulfillment, for those with dyslexia, yet in addition for those working around them.   What's Covered in the Course? The Dyslexia Awareness Certification offers 14 modules, each particularly intended to cover a scope of themes, including: A foundation to dyslexia, including what it means for your life, its side effects and how others can uphold those with dyslexia The speculations behind the reasons for dyslexia and the neurological roots, just as how it is analyzed An outline of the sorts of dyslexia and their separate medicines What dyslexia means for phonetic learning, discourse and education, just as your capacity to compose, spell, talk and tune in Knowledge into the connection between cerebrum capacity, dyslexia and innovativeness, with center around music, craftsmanship and composing The complexities of dyslexia as a grown-up, the effect that it has on work life and adapting abilities Learning challenges that are regularly found close by dyslexia, including ADHD, and how they work corresponding to one another Treatment and backing for those with dyslexia, which centers around youngsters, as far as language instruction and the drugs that are some of the time utilized, to treat the side effects An outline of dyslexia as a legitimate issue, for example, how it is delegated an incapacity, the laws that apply to individuals living with inabilities in the UK and how those laws apply in work and school life. What are the Benefits of the Course? Here are a few different reasons why your colleagues will incredibly profit by taking this course: The course material can be gotten to from anyplace, utilizing quite a few gadgets, and at a speed that suits your staff's necessities The modules are framed in a manner that advances simplicity of picking up, guaranteeing that your staff completely comprehend the course material and capitalize on it The advancement of comprehensive workplaces, while offering proficient improvement freedoms to those in individuals centered positions Toward the finish of the program, your staff will be granted an affirmation, which can be utilized to show the capabilities and guidelines of administration offered by your association.

Dyslexia Awareness
Delivered Online On Demand
£50

Costs and Causes of Employee Turnover

By OnlineCoursesLearning.com

Representative turnover costs organizations and the economy a cosmic measure of cash each year, for certain ventures especially powerless against its belongings. Some turnover is typical and sound in each area, yet better than expected turnover can altogether bring down efficiency and confidence in the working environment. Along these lines, it is basic that each association puts forth an attempt to gauge and investigate who is leaving - and why. This course gives an outline of the elements basic representative turnover and what work and individual components mean for the probability that somebody will delicate their abdication. You will likewise realize what bosses, spotters and directors across everything areas can do to improve representative maintenance. You will find why the initial not many weeks following a recently added team member are critical, the job of preparing and how to construct a positive work environment culture that moves fulfillment and dedication among representatives. You Will Learn:- The contrasts among willful and compulsory worker turnover, how it is estimated and why high turnover is by and large an admonition sign that an association needs to analyze their enrollment and recruiting rehearses. The monetary and non-monetary cost turnover takes on a business, what it means for benefit and profitability and why a solitary acquiescence can trigger a cascading type of influence inside an office. The most widely recognized reasons for worker turnover, the number of representatives are despondent in their jobs and what they most worth in a planned boss. Why the enlistment interaction is instrumental in diminishing an association's turnover rate and how bosses can deal with check the "fit" between a competitor and their association. Step by step instructions to improve degrees of consistency among existing staff, sustain ability inside an association and assemble a decent organization culture. Advantages Of Taking This Course:- In the event that you are in an administration position, you will acquire valuable knowledge into the connection between authority practices and worker maintenance. On the off chance that you work in a HR job, this course will furnish you with data that will help you gauge and comprehend turnover in your organization. In the event that you work in an enlistment based job, this course will help you draw joins between work plan, the enrollment cycle, specialist fulfillment and turnover. Any individual who administers the everyday running of an association will profit by understanding the connection between worker turnover and the achievement of the association overall. Anybody inspired by authoritative brain research will value this chance to get familiar with worker inspiration.

Costs and Causes of Employee Turnover
Delivered Online On Demand
£50

Introduction to Tax Accounting

By OnlineCoursesLearning.com

Prologue to Tax Accounting Certification Is it accurate to say that you are an entrepreneur or somebody hoping to improve representative information on the assessment framework? The Introduction to Tax Accounting Certification offers UK-explicit course material, which is intended to furnish representatives with a central information base of the current assessment framework. Across 10 modules, this program examines a wide scope of subjects, all expected to furnish representatives with the necessary abilities, to work in a duty setting. It is implied explicitly for little and medium-sized organizations. Update your own abilities, or that of your staff, with this simple to-follow course, or venture out in preparing new representatives in this energizing field. What's Covered in the Course? All through the 10 modules, the course will cover various subjects, including: The UK tax collection framework, including the historical backdrop of tax collection and UK guidelines and norms; UK-explicit advantages and how they work, like Working Tax Credit, Jobseeker's Allowance, Income Support, Universal Credit and Bereavement Allowance, to give some examples; Public Insurance commitments and what they mean for annual duty, just as explicit expense codes and rates and how to present a self-appraisal; An outline of different tax collection frameworks, for example, business charges, Value Added Tax (VAT), finance and wages; Data on charges identified with bringing in and trading products and enterprises, including obligation help and how to order merchandise; Records and monetary administration, which will zero in on territories, for example, twofold section bookkeeping, arrangement of benefit/misfortune explanations and accounting reports and figuring and overseeing income. What are the Benefits of the Course? Here are the advantages of taking the course: Workers will comprehend the fundamentals of the UK charge framework, which can profit your business; The material shrouded in this course can be promptly applied to your work environment, while drawing in your staff in self-awareness, which prompts expanded occupation fulfillment; Course assessments guarantee that staff are obtaining the ideal information base and results; It guarantees that your business is observing the most current guidelines and best practices identified with tax collection in the UK; It centers explicitly around the UK charge framework, so you will not need to figure on the off chance that it applies to your business; The course can be finished from anyplace on the planet and is intended to be not difficult to follow, which means it will profit a novice or be a decent boost for more experience representatives, regardless of where they are, including the solace of their own home!

Introduction to Tax Accounting
Delivered Online On Demand
£50

Alcohol at Work Awareness

By OnlineCoursesLearning.com

Alcohol at Work Awareness Certification Liquor isn't unsafe when devoured with some restraint, yet the impacts of liquor misuse and reliance can be serious. Dangerous drinking influences a person's private life, however can likewise inconveniently affect their presentation at work. This can bring about diminished profitability, low assurance and high nonattendance rates. 7% of grown-ups routinely surpass suggested safe cutoff points for liquor utilization. This implies that most associations will utilize laborers with dangerous drinking propensities sooner or later and it is ideal to plan ahead of time for the likelihood that a representative may at some stage expect help to beat their liquor misuse or habit. Liquor misuse is a delicate subject and businesses may feel poorly set up to approach and help representatives who need assistance. Luckily, associations can figure out how to lessen levels of dangerous drinking among their representatives, offer help to laborers who need assistance controlling their liquor admission and find ways to make a sound, safe work space. This course contains viable guidance for businesses across all areas. You Will Learn What liquor abuse and enslavement are, the reason dangerous drinking effectsly affects both a worker and their association and why bosses have a legitimate obligation to address liquor maltreatment in the working environment. Why each business needs to draw up an exhaustive liquor strategy and the central points of interest to consider when assembling an arrangement record. Step by step instructions to spot indications of liquor maltreatment in the working environment, how to move toward a representative who abuses liquor and the help a worker may need during treatment. Why a few laborers are almost certain than others to manhandle liquor, how a work space can add to liquor abuse and the job of separating the working environment. Advantages Of Taking This Course On the off chance that you are in an administrative job, you will profit by figuring out how to distinguish the most well-known indications of liquor maltreatment in your group. In the event that you work in a HR job, this course will furnish you with important foundation data in regards to liquor misuse. This will help you offer help to representatives who participate in hazardous drinking. In the event that you are in an administration or HR job, you will profit by the chance to figure out how to assemble a viable liquor strategy. In the event that you are thinking about a vocation in word related wellbeing, this course will furnish you with a valuable prologue to the effect of liquor on representatives and associations.

Alcohol at Work Awareness
Delivered Online On Demand
£50

Operations Management Level 2

By OnlineCoursesLearning.com

Activities Management Certification Level 2 Separated into 10 exhaustive and simple to-follow modules, this course covers all that a worker requires to know in regards to activities the board. Beginning with an overall prologue to tasks the board, every module gives the specialized and administrative information and abilities important, to advance in the calling. The course is intended for individuals previously filling in as a tasks supervisor, just as the individuals who have been recognized as having the capacity to work in this field. It is especially valuable for the individuals who include past experience inside tasks and wish to move into the board. Notwithstanding, the course doesn't need past information or involvement with the area. What's Covered in the Course? A prologue to activities the board, its motivation and key standards, just as an assessment of what effective tasks the executives resembles; The specialized abilities and individual credits that you need, to turn into a decent activities administrator and how to build up your profession in the field; A meaning of production network the board and explicit data identifying with the spaces of buying and stock administration; The jobs of item advancement, plan, dissemination and showcasing in production network the executives; Instructions to guarantee quality across the various periods of activities the executives - quality principles and managing legitimate guidelines; The equals between activities the executives and task the board and the utilization of new venture systems, like Six Sigma, lean creation and consistent improvement; Viable strategies for overseeing individuals - workers, workers for hire and providers - and your lawful duties towards these gatherings; The monetary part of activities the board - cost the executives and cost decrease all through the association, in addition to a functioning information on basic monetary archives, like financial plans, accounting reports and resource registers; The significance of maintainability and harmless to the ecosystem activities and how tasks the executives can uphold this territory; Instructions to draw up a strong corporate social obligation methodology for the association; Regular explanations behind questions and manners by which to keep away from and resolve struggle. What are the Benefits of the Course? The course gives information and abilities explicit to the tasks/creation climate; Colleagues can concentrate from home, on any gadget (PC, PC, tablet or advanced mobile phone) or anyplace with a web association; The capacity to learn at a speed that is agreeable for the student and the association - there is no time limit for this course, and students may finish the course, without it meddling with their work obligations.

Operations Management Level 2
Delivered Online On Demand
£50

Quantity Surveyor Diploma

4.7(47)

By Academy for Health and Fitness

Quantity surveying is one of the most crucial and, thus, high-paying jobs in the rapidly increasing construction business. With our Quantity Surveyor Diploma, you can learn how to enter the construction business and develop the skills necessary for a successful career! So, hit the enrol button right away! This Diploma in Quantity Surveyor at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPDQS to make your skill development & career progression more accessible than ever! The Quantity Surveyor Diploma online course is designed for individuals who wish to become Quantity Surveyors, a professional who plays a vital role in making building projects happen. This Quantity Surveyor Diploma provides an in-depth understanding of the principles and responsibilities of Quantity Surveying, its history, and the skills needed to excel in the field. The curriculum, developed by industry professionals, covers topics such as construction technology, cost management, contract administration, time management, risk management, legal and regulatory compliance, and report preparation. Through interactive activities, videos, quizzes, and assessments, students will gain the knowledge and skills necessary to succeed as Quantity Surveyors and advance their careers. Enrol now and unlock your potential in this exciting field. Learning Outcomes of Quantity Surveyor Diploma: Understanding of construction technology and how it applies to cost management and contract administration in the construction industry. Knowledge of the different types of construction contracts and the requirements for tendering and procurement. Familiarity with cost management, including cost planning, estimating, budgeting, and cost control. Understanding of risk management and how to adhere to regulations and legal requirements. Ability to prepare and file a final report and apply knowledge learned throughout the course to real-world scenarios. Take a step toward a brighter future! Why Prefer Our Quantity Surveyor Diploma? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Quantity Surveyor Diploma: Module 01: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Quantity Surveyor at QLS Level 4 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Quantity Surveyor Diploma is applicable for Aspiring Quantity Surveyors Construction professionals Project managers Estimators Engineering professionals Requirements You will not need any prior background or expertise to enrol in this Quantity Surveyor Diploma. Career path This Quantity Surveyor Diploma is designed for those who work in the building and construction industry and need Quantity Surveying skills. As such: Quantity Surveyor - £30,000 - £45,000 per year. Construction Manager - £30,000 - £45,000 per year. Project Manager - £35,000 - £55,000 per year. Cost Engineer - £30,000 - £45,000 per year. Procurement Manager - £35,000 - £50,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 Diploma in Quantity Surveyor at QLS Level 4 Hard copy certificate - £99 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Quantity Surveyor at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Quantity Surveyor Diploma
Delivered Online On Demand3 weeks
£12

Level 2 - Understanding the Safe Handling of Medication in Health & Social Care

By Training Tale

Medication: Medication Course Online The purpose of this Medication: Medication Course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. The Medication: Medication Course qualification covers the different medications and their applications. You will also learn how to safely store and dispose of medicines, how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. Learning Outcomes After completing this Medication: Medication Course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Special Offers of this Medication: Medication Course This Medication: Medication Course includes a FREE PDF Certificate. Lifetime access to this Medication: Medication Course Instant access to this Medication: Medication Course Get FREE Tutor Support from Monday to Friday in this Medication: Medication Course Main course: Level 2 - Understanding the Safe Handling of Medication in Health & Social Care Courses are included in this Medication: Medication Course Course 01: Level 3 Award in Health and Social Care Course Course 02: Level 6 Diploma in Health and Social Care Management [ Note: Free PDF certificate as soon as completing the Medication: Medication Course] Medication: Medication Course Online Industry Experts Designed this Medication: Medication Course into 04 detailed modules. Course Curriculum of Level 2 Understanding the Safe Handling of Medication in Health & Social Care Module 01: Understand Medication and Prescriptions Module 02: Supply, Storage and Disposal of Medication Module 03: Understand the Requirements for the Safe Administration of Medication Module 04: Record Keeping and Audit Processes for Medication Assessment Method of Medication: Medication Course After completing each module of the Medication: Medication Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Medication: Medication Course After completing the MCQ/Assignment assessment for this Medication: Medication Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medication: Medication Course Online This Medication: Medication Course qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this program to complement other studies. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care (RQF) NCFE Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care Level 2 Certificate in Principles of Medication Handling and Administration for Care Settings (RQF) Level 2 Certificate in Understanding Dignity and Safeguarding in Adult Health and Social Care (RQF) Level 1 First Certificate in Health and Social Care Level 2 First Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) NCFE Level 2 Certificate in Health and Social Care NVQ Health and social care Level 2 NVQ Health and social care Level 3 NVQ Health and social care Level 4 NVQ Health and social care Level 5 NVQ Health and social care Level 3 Certificate in Health and Social Care (VRQ) RQF Health and social care Requirements Medication: Medication Course Online Students who intend to enrol in this Medication: Medication Course must meet the following requirements: Medication: Good command of the English language Medication: Must be vivacious and self-driven Medication: Basic computer knowledge Medication: A minimum of 16 years of age is required Career path Medication: Medication Course Online Medication: Medication Course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Level 2 - Understanding the Safe Handling of Medication in Health & Social Care
Delivered Online On Demand18 hours
£12

Cisco Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.1

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for After taking this course, you should be able to: Describe cloud architecture, administration, and licensing Understand hardware and features of all product families Implement best practices for troubleshooting and when to contact support Overview After taking this course, you should be able to: Implement core configurations for a full stack solution in the Meraki Dashboard Deploy foundational Meraki product features to meet basic IT requirements Understand and leverage essential Meraki Dashboard tools for troubleshooting The Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.1 is an introductory course that equips you with the technical knowledge and skills to confidently operate Cisco Meraki solutions as a unified management system of an entire network from a centralized dashboard. Through a full day of instruction including live demos and guided lab practice, you will learn how to implement core configurations for a full stack solution in the Meraki Dashboard and leverage essential Meraki Dashboard tools to enforce device security policies, deploy software and apps, and perform remote, live troubleshooting on managed devices. This is the first of two courses that prepare you for the Cisco Meraki Solutions Specialist certification exam. Describing the Cloud and the Cisco Meraki Dashboard Single Pane of Glass Management Cisco Meraki Full Stack Capabilities Describing Cisco Meraki Products and Administration Cisco Meraki MX Security and SD-WAN Appliance Cisco Meraki MS Switches Describing Cisco Meraki Troubleshooting Cisco Meraki Dashboard Sync and Real-Time Tools Integration of Cisco Meraki Monitoring and Troubleshooting Tools in Existing Systems

Cisco Engineering Cisco Meraki Solutions Part 1 (ECMS1) v2.1
Delivered OnlineFlexible Dates
Price on Enquiry

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE. Demonstrate advanced proficiency with add / move / change of the IVR (prompt / collect) environment of UCCE including both MicroApp and VXML solution scripting (ICM Scripting and Call Studio scripting). Demonstrate effective use of system tools to track and troubleshoot a call within a call flow. The Administering Cisco Unified Contact Center Enterprise Part 2 (AUCCE2) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course gives the learner an understanding of the requirements, resources and tools required to perform complex adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those performing advanced administration of the solution, or who may be responsible for Level 2-3 support of the solution. The overall goal of this course is advanced administration of the solution by a deeper exposure into the technical operational requirements and the tools used to configure and ensure functionality. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Overview Module 2: CCE Config and Scripting Module 3: CCE (ICM) Advanced Scripting Module 4: Advanced VXML Functionality Module 5: Supporting CCE

Cisco Administering Cisco Unified Contact Center Enterprise Part 2 v2.0 (AUCCE2)
Delivered OnlineFlexible Dates
Price on Enquiry