Description Lean Practitioner Diploma Many enterprises these days are making use of Lean Thinking for the edge in this ever-competitive market. Therefore, emerging leaders and strategic thinkers must be introduced to the Lean Consultant Diploma course to help them understand its advantages and adopt it in their organizations. In a nutshell, the systems and practices in Lean are designed to minimize wastage and cut costs. They are being used in all significant global firms and have reported colossal savings and happier customers. The Lean technique aims to capitalize on customer satisfaction. It emphasizes value addition for its clients while efficiently optimizing available resources. It helps in creating a streamlined process to eliminate waste. Lean Practitioner Diploma course enables you to learn essential project management skills and methods, which will allow you to restructure activities, deliver your product effectively and efficiently and at the same time, manage risks at hand. Experts impart this Lean Practitioner Diploma course in the subject matter via online resources and assessments. It aims for every course-taker to develop complete know-how of applying the methods, tools and techniques for process advancement to several projects. It also helps in developing ideas for initiating these processes across different businesses. One also acquires management, communication, customer service and planning skills that are universally applicable. The Lean Practitioner Diploma course also helps you align Lean resourcefulness with the business strategy, thereby attracting the more significant business to adopt Lean Thinking. A focused approach can fetch effective results and drastic improvements in industry performance. This course will provide you with cutting-edge awareness of techniques that help you visualize long-term and, therefore, be able to pick those areas that require upgrading. What you will learn 1: Lean Consulting 2: Lean In An Organisation 3: Potential of the people 4: Evolution Of Lean 5: Knowing Flow And Value Stream 6: Value Stream Maps 7: Kaizen And Lean Projects 8: Lean Tools Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Investment Banking Diploma Investment banks are companies or corporate divisions that offer financial counsel for corporations, governments, and individuals for investments and other financial transactions. Usually, investment banks assist corporate financial institutions by raising investment capital by providing the agency or underwriting for the client to issue securities. Some investment banks also facilitate companies during mergers & acquisitions (M&A) and offer supplementary services for FICC (fixed-income currencies, commodities, and instruments), market-making, and derivative and equity trading securities. Most investment banking institutions maintain asset management and prime brokerage along with their research wings for investment. As a field, it consists of three areas- the upper tier (or Bulge Bracket), mid-level operations (or Middle Market), and specialized business (or Boutique Market). The Investment Banking Diploma course is ideal for beginning one's career in capital or financial fundraising and investment banking. This comprehensive Investment Banking Diploma course can offer a competitive edge in an individual's career, making them stick out from the rest of the employees and applicants. Suppose one is pursuing a career as a capital accountant or investment adviser or seeks to gain more capital or financial fundraising and investment banking skills but doesn't know where to begin. In that case, this Diploma course in Investment Banking can offer a solid base to prosper as a capital accountant or investment analyst and develop advanced skills to succeed as a professional. Renowned e-learning experts deliver this Investment Banking Diploma course. Hence, absolute dedication to providing the best learning experience is assured. Industry experts design the Investment Banking Diploma course in Investment Banking to allow the students to learn efficiently and seamlessly, at their convenience and pace. Investment bankers perform essential activities such as raising capital for their clients, spotting the best investment opportunities, supporting the clients during M&A (mergers & acquisitions), creating pitch books, and more. But how would a person who seeks to excel at investment banking find ways to perform at their best? This Investment Banking Diploma course provides the fundamentals of investment banking to begin a successful career in a highly profitable industry. This Investment Banking Diploma course might assist students who want to learn about investment banking but lack confidence in their abilities as capital accountants or investment analysts. Gather the essential knowledge and skill to push forward the capital accountant or investment banking career. The Investment Banking Diploma course prepares one with the relevant expertise and understanding required for the profession and is perfect for professionals and beginners. What you will learn 1:Investment Banking 2:Selling Companies through Investment banking 3:Mergers and Acquisitions 4:Leveraged Buyout 5:Stocks and Past Transactions 6:Bonds 7:Rules of Investment Banking 8:Malpractices 9:Alternative Investments and asset management 10:Improving Analysis Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Supply Chain Management Diploma Supply Chain Management diploma examines the various facets of supply chain management and explores its importance in the successful running of a business. Supply chain management is essential for the excellent running of businesses in these days. For all the individual companies out there, supply chain management is essential to transport their end products to customers. The student can understand the seamless movement of information, materials or money based on the response of customers. The online course is designed for professionals working in the fields of logistics, operations management IT and procurement. It is ideal for those who seek to build a career in supply chain management. Today nobody can underestimate the importance of supply chain management in the successful running of a business. The course begins with an introduction to the basic concept of supply chain management and goes on to explain the various components, its benefits for individual companies, the human resources, and the infrastructure which is essential to supply and transport products to customers. It also explains how members in a supply chain move products or materials to customers in response to demands. The course delves deep into the various elements of supply chain management and the major principles and concepts behind it. The primary objectives of supply chain management, the various challenges and the trends in the industry are covered in the course. Other major areas covered include agile supply chain management, lean supply chain management, and SCM dynamics. The course also contains the various techniques and tools for the design, plan and implementation of SCM. One cannot underestimate the benefits of supply chain management in ensuring quality, business profitability, customer satisfaction, and better operational efficiency. However, since supply chains comprise of multifaceted processes and many stakeholders, a thorough understanding of the various processes of supply chain management is essential. This course will enable students to learn various phases of supply chain management and make them successful professionals. What you will learn 1. Introduction 2. Process, Process flow and Flow Components 3. Decision Phases & Performance Measures 4. Strategic Sourcing 5. Pillars of Make Vs Buy 6. Network Design 7. Inventory Management 8. Pricing & Revenue 9. Integration 10. IT in SCM 11. Important Types Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Project Management Diploma Project management is the effective application of knowledge, skills, tools and techniques to accomplish project objectives. A project is a unique and temporary undertaking to attain a singular goal. Projects have existed even in ancient times. Modern-day projects range from the construction of a building to the development of an application. However, the first project to adopt modern-day project management techniques is the Polaris weapons system in the early 1950s. The need for project management arouse when human undertakings became more significant, complex and risky. Human endeavours are expected to be delivered on time and within the budget and involved a lot of resources including finance and human resources. Project management ensures that such endeavours are methodically planned from beginning to end to ensure success with minimum use of resources. Project Management Diploma attempts to cover all the vital aspects of project management including the critical tools and techniques to support various stages of the project planning, scheduling, budgeting, organizing and controlling. The significance of project management is acknowledged by every industry and business but not all people are willing to devote huge amounts of time and money to acquire special tools, techniques and knowledge and that is where a Diploma in Project Management comes in handy. This Diploma discusses the basic and complex facets and tenets of successful project management in relatively direct and easy language for everyone to understand. What you will learn 1: The Key to Achieving Results 2: Knowing Your Project's Audience 3: Setting the Goals in Project Work 4: Project Planning 5: Introduction to Network Diagram 6: Project in Personnel Perspective 7: Planning and Budgeting 8: Dealing with Risk 9: Aligning the key players for your project 10: Roles and Responsibilities of the Team Members Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Operations Management diploma An apt choice for the people who are looking forward to learning more about the operations field and equipping themselves with the necessary skills to further their career in that field, the diploma course in Operations Management is divided into eleven comprehensive, intuitive, and easy-to-understand modules that cover the complete life cycle of the operations management process and provides the students with an in-depth understanding of the important disciplines in that area. The Operations Management diploma is applicable to anyone already working in the Operational field as a Manager or anyone who plans to make a career in the field. Particularly useful to those who have some previous experience in the operational field and are looking to enhance their career into the management level, the course is designed in such a way that amateurs too can understand it perfectly. Participants of this Operations Management Diploma can get a comprehensive review of Operations Management on how to design, purchase, organize, produce and deliver products and services and a lot more. On completing the course, you will have learned how to make operational decisions in various areas. You will have gained the understanding necessary to purchase, develop and make use of the resources that a company would require to deliver the goods and services needed by their clients. What you will learn 1: Introduction to Operations Management 2: Operations Strategy 3: Design of Product and Selection of Process 4: Total Quality Management 5: Statistical Quality Control 6: Supply Chain Management 7: JIT and Lean Systems 8: Capacity Planning 9: Facility Location 10: Work Systems Design 11: Inventory Management Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Library and Information Science Diploma The skills that professionals in the library and information field possess are highly sought after by employers who require their much-valued assets to be managed in the global information economy. The Library and Information Science Diploma course will help you to put into practice what you learn immediately in your workplace and connect what you learn with your work experience. The course is completely online and can be done at your convenience without disrupting your daily schedule. With the help of the Library and Information Science Diploma, you can develop the knowledge and technical expertise required to carry out professional duties involved in the field of information enquiry and reference work and also acquire knowledge about the techniques involved in the organisation and representation of recorded knowledge, classification and cataloguing. The capabilities required to perform professional duties for managing modern libraries and information services situated within information environment centres or libraries can be developed by undertaking this course. You will become capable in the identification and conduction of independent topical investigations and be able to reflect critically on pertinent work-related skills. Library and Information Science Diploma helps you to learn more about the changing roles played in today's society by information services and libraries, understand and explain effective communication, recognize and discuss various sources of information that are associated with the needs of the user, recognize and understand how important information literacy is, develop a comprehension of the theories of information seeking behaviour and develop strategies to promote certain collections or services so that usage may be maximised. A general understanding of the concepts involved in librarianship and information work, of the institution and how to manage libraries and other such information agencies and how to handle, store and retrieve information in all forms of media is provided by the Library and Information Science Diploma course. This course has been designed keeping in mind the library staff in private and public sectors, in the education field including schools, colleges and universities and in libraries or information centres in specialised sectors. What You Will Learn 1: Functions of Different Sections of Library 2: Technical Processing of Documents 3: Traditional Library and Information Services 4: Modern Library and Information Services 5: Application of Computer in Library 6: Web-Based Search 7: Library Cataloguing Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Kaizen Practitioner Diploma Your gateway to mastering the renowned Japanese methodology of continuous improvement. This online course is meticulously designed for individuals who aspire to uplift their professional or personal life by embedding the principles of Kaizen into their everyday routines. The Kaizen Practitioner Diploma is not just another course; it's a transformative journey. With this diploma, participants will delve deep into the understanding of Kaizen philosophy. Rooted in Japanese culture, Kaizen signifies 'change for better'. Through this course, students will grasp the core essence of this philosophy and comprehend the essence of continuous growth and development. One of the standout features of this diploma is the comprehensive study of the Kaizen mindset. In today's dynamic world, having a mindset that is open to change and growth is paramount. The course extensively covers how to cultivate this mindset, ensuring learners adapt and thrive in varied situations, both professionally and personally. Leadership plays a pivotal role in the successful implementation of Kaizen. The Kaizen Practitioner Diploma sheds light on the significance of leadership within the Kaizen framework. Leaders are not just born; they are made. Through this course, learners will uncover the qualities and strategies that can make one an effective leader in driving continuous improvement in any setting. Armed with knowledge is one thing, but having the right tools and techniques is equally crucial. The diploma introduces a wide range of Kaizen tools and techniques tailored to enhance efficiency, reduce waste, and boost overall productivity. This is further complemented with an in-depth exploration of Kaizen events, often referred to as Kaizen Blitz. These events are intensive, short-term projects that bring about swift transformations. Life is not just about work and professional endeavours. The beauty of the Kaizen Practitioner Diploma lies in its holistic approach. Participants will uncover the magic of incorporating Kaizen into their daily routine, making every day a little better than the last. The course also highlights the magic of implementing Kaizen in personal life, ensuring that students experience growth not just at work, but at home too. Businesses and organisations around the world have long embraced Kaizen for its unparalleled advantages. Through this diploma, learners will gain insights into how Kaizen principles can revolutionise business and management practices. By adopting Kaizen, organisations can drive efficiency, boost morale, and achieve sustainable growth. However, like any methodology, Kaizen too comes with its set of challenges. But fret not, for the Kaizen Practitioner Diploma doesn't just introduce problems - it offers solutions. The course delves into potential obstacles that one might face while implementing Kaizen and provides effective strategies to overcome them. As learners approach the end of this transformative journey, the course offers a glimpse into the future. 'Kaizen: The Journey Forward' serves as a beacon, guiding learners on how to carry forward the principles of Kaizen throughout their lives, ensuring that the journey of continuous improvement never truly ends. In essence, the Kaizen Practitioner Diploma is more than just a course; it's a life-altering experience. Enrol now and embark on a journey of perpetual growth and improvement. What you will learn 1:Understanding Kaizen Philosophy 2:The Kaizen Mindset 3:The Role of Leadership in Kaizen 4:Kaizen Tools and Techniques 5:Kaizen Events (Kaizen Blitz) 6:Incorporating Kaizen in Daily Routine 7:Kaizen in Business and Management 8:Kaizen in Personal Life 9:Challenges and Solutions in Kaizen Practice 10:Kaizen: The Journey Forward Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Telemarketing Diploma Almost everyone who works in the sales field uses the phone to conduct a major part of their business. If you are looking forward to becoming successful in the sales field, then it is mandatory that your phone manners are impeccable. With the help of this Telemarketing Diploma Course, you will learn phone etiquette and much more. The advantage of taking our online course is that the timings can be adjusted to suit your active schedule and you can study at your convenience. This course has been developed by experts in the telemarketing field and is divided into various easily understandable units. During the term of the course, you will learn how your active listening and verbal communication skills can be improved, to create a perfect script that grabs the listener's attention and to plan the things that are to be done before you place a call. You will understand how any telephone sale can be made into an exceptional one. Telephones have played a huge role in sales techniques and tactics as most businesses use them to communicate personally with their prospective and current customers. Companies whose main business is sales generally manage enquiries, give out quotes, take orders and close sales negotiations with the help of phones which gives any organisation that utilises phones a distinct advantage. Certain phone calls can turn negative and create a negative impression. Hence, it is vital to understand how a phone is to be used and where its place is, in sales and marketing. How the telephone can enhance, supplement and at certain times even replace the other methods used for marketing and selling, and how you can become successful as a salesperson with this personal approach is shown by this Telemarketing Diploma Course. This Diploma Course in Telemarketing can be done at the time, place and pace of your convenience and is available 24/7. What You Will Learn 1: Introduction to telemarketing 2: Making money as a telemarketer 3: The right sales message is critical 4: Developing the right attitude 5: Using voice as a telemarketing tool 6: The telemarketer's agenda 7: Closing the sale Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Sales Psychology Diploma Introducing the Sales Psychology Diploma, a transformative online course meticulously crafted for those aspiring to master the art and science of selling. This diploma is your gateway to understanding the intricacies of the human mind in the context of sales, offering insights that empower you to sell more effectively and efficiently. We live in an age where mere product knowledge isn't sufficient. The true sales professionals know it's not just about the product; it's about understanding the customer's psyche. This course unravels the mysteries of the human mind and provides you with a profound understanding of how people think, feel, and make purchasing decisions. At the heart of this diploma lies the Art of Persuasion. Persuasion is an essential tool in any salesperson's kit, and once mastered, it can turn potential leads into loyal customers. Alongside this, the Science of Selling explores the logical and methodological aspects of sales, ensuring that participants not only charm their clients but also seal the deal efficiently. But what about the psychological games that take place in every sales interaction? The Mind Games unit shines a light on these subtle yet critical encounters, teaching students to navigate these waters with ease and expertise. This is complemented by The Psychology of Closing, which equips students with techniques to conclude sales interactions on a winning note. However, no sales transaction is truly successful without trust. The Psychology of Building Rapport and Establishing Trust module delves deep into creating genuine connections. It's about more than just a handshake or a smile; it's about understanding, empathising, and connecting on a personal level, ensuring long-term loyalty. One's mindset plays a significant role in their success. The Sales Mindset unit reinforces the importance of a growth-oriented and positive attitude in sales. This is crucial for overcoming challenges, handling rejections, and pushing the boundaries of what's possible. Furthermore, the Sales Psychology Diploma explores The Psychology of Influence. This module educates students on how to become influential personalities, allowing them to guide clients towards making beneficial decisions. The Secret Science of Selling uncovers hidden techniques and strategies often overlooked but can make all the difference in closing a deal. This module is like the hidden gem of the course, revealing secrets that can transform your sales approach. Lastly, to ensure holistic development, The Psychology of Maximising Your Potential focuses on personal growth. This unit is not just about sales but about unleashing one's full potential, leading to both professional and personal accomplishments. To conclude, the Sales Psychology Diploma is not just another sales course. It's a journey into the human psyche, a deep understanding of interpersonal dynamics, and a treasure trove of sales strategies and techniques. This online course promises flexibility, allowing students to learn at their own pace, ensuring they grasp every concept in-depth. For anyone eager to excel in the sales realm, this diploma is your ultimate companion. Join us and transform your sales career today. What you will learn 1:The Art of Persuasion 2:The Science of Selling 3:Mind Games 4:The Psychology of Closing 5:Sales Mastery 6:The Psychology of Building Rapport And Establishing Trust 7:The Sales Mindset 8:The Psychology of Influence 9:The Secret Science of Selling 10:The Psychology of Maximizing Your Potential Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Health and Safety Diploma The Health and Safety Diploma provides a firm foundation to develop and implement strategies in health and safety in various industries so that there is minimum risk to yourself as well as to your co-workers. Every employer worldwide has the legal obligation of taking care of the health and maintaining the safety of their employees. In spite of such regulations, it is seen that there is a seriously lacking of standards of health and safety in the workplace. For e.g. in the United Kingdom, it is estimated that nearly 1.3 million employed people suffer from illnesses that are work-related. Every year, the number of working days that are lost due to work-related illnesses and injuries counts the millions. Each year, the injuries reported are more than 70,000 and around 150 workers lose their life due to accidents and injuries happening in workplaces. The regrettable fact is that almost every accident, injury or illness that happened at the workplace could have been prevented. The truth remains that for high standards of health and safety in the workplace to be maintained, each and every person employed has to be equally involved. Performance of managerial duties, stress management and effective implementation of safety measures are also covered by the Health and Safety Diploma Course. Legally, every employee in every industry is supposed to have a basic knowledge of health and safety to make sure that the risks in the workplace are recognised and handled in an effective manner. On completion of the Health and Safety Diploma, you will have attained a complete understanding of the health and safety issues present in workplaces and also learn the various strategies you can implement to prevent accidents and injuries at the workplace. The course also advises you on the apt course of action to be taken if an injury or accident ever happens at the workplace. What you will learn 1: Introduction and Health and Safety Policy 2: Management of Health and Safety 3: Risk Assessment 4: Monitoring and Accident Reporting 5: People and Vehicle Movement 6: Work and Electrical Equipment 7: Fire and Chemical & Biological Agent 8: Physical & psychological and Construction Activities 9: Legal Requirements of Health and Safety 10: Health and Safety - International Aspect Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.