7827 Admin courses

Event Planning 1 Day Training in Bournemouth

Overview This comprehensive course on Office Admin and Reception will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Admin and Reception comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Admin and Reception. It is available to all students, of all academic backgrounds. Requirements Our Office Admin and Reception is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00

Register on the Minute Taking for PA and Admin Assistants today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Minute Taking for PA and Admin Assistants is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Minute Taking for PA and Admin Assistants Receive an e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Minute Taking for PA and Admin Assistants, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Minute Taking for PA and Admin Assistants Module 01: Introduction to Minute Writing 00:06:00 Module 02: Preparation for Minute Taking 00:05:00 Module 03: The Meeting Structure 00:04:00 Module 04: Minute Meetings, Decisions and Actions 00:03:00 Module 05: Minute Taking Techniques 00:04:00 Module 06: Building Confidence 00:05:00 Additional Reading Materials Additional Reading Materials - Minute Taking For PA And Admin Assistants 02:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Management Complete Course (Operation, HR, Admin, Security, Retail) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Management Complete Course (Operation, HR, Admin, Security, Retail) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Management Complete Course (Operation, HR, Admin, Security, Retail) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Management Complete Course (Operation, HR, Admin, Security, Retail)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Management Complete Course (Operation, HR, Admin, Security, Retail) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Management Complete Course (Operation, HR, Admin, Security, Retail) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Management Complete Course (Operation, HR, Admin, Security, Retail) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Management Complete Course (Operation, HR, Admin, Security, Retail) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Management Complete Course (Operation, HR, Admin, Security, Retail) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Management Complete Course (Operation, HR, Admin, Security, Retail) Operations Management Introduction to Operations Management 00:23:00 Project Management 00:22:00 Business Development and Succession Planning 00:27:00 Process Management 00:26:00 Supply Chain Management 00:23:00 Planning & Forecasting Operations 00:23:00 Procurement & Purchasing Management 00:23:00 Manufacturing & Delivery Operations 00:19:00 Quality Management 00:23:00 Managing Risk and Recovery 00:29:00 Performance Management 00:21:00 Talent Management 00:20:00 Communication Skills 00:26:00 Negotiation Techniques 00:19:00 Conflict Management 00:17:00 Stress Management 00:19:00 Time Management 00:40:00 Business Environment 00:19:00 Business Writing Skills 00:39:00 HR Management Course Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00 Administrative Management Module 01: Introduction to Office Administration 00:16:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:21:00 Module 04: Business Telephone Skills 00:21:00 Module 05: Representing Your Boss and Company 00:36:00 Module 06: Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:27:00 Module 09: Organisational Skills 00:27:00 Module 10: Customer Service 00:18:00 Module 11: Effective Planning and Scheduling 00:48:00 Module 12: Invoicing/Petty Cash 00:29:00 Security Management Diploma Module 01: Introduction to Security Management 00:30:00 Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis and Risk Reduction 00:23:00 Module 04: Physical and Information Security Protection 00:32:00 Module 05: Business Resilience and Crisis Management 00:17:00 Module 06: Cyber Security and Fraud Prevention 00:25:00 Module 07: Security Investigations and Threat Awareness 00:24:00 Module 08: Laws and Regulations 00:25:00 Retail Management Introduction to Retail Management 00:22:00 Retail Strategy 00:13:00 Retail Buying and Merchandising 00:17:00 Retail Pricing 00:32:00 Supply Chain Management in Retailing 00:12:00 The Sales Process and Dealing with Customers at the Checkout 00:10:00 Importance of Consumer Behaviour 00:12:00 Taking Trends and Targeting Customers Effectively 00:11:00 The Importance of Communicating with Customers 00:18:00 Choosing a Retail Location 00:14:00 Retail Psychology 00:13:00 Negotiate the Right Deal with Suppliers 00:12:00 Develop Store Security Procedures 00:16:00 Management Skills for Leading Your Team 00:17:00 Selling in Multiple Channels1 00:21:00 Retail Brand Management 00:16:00 Health & Safety for Retail Stores 00:21:00 Consumer Rights Act 00:15:00 Mock Exam Mock Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00 Final Exam Final Exam - Management Complete Course (Operation, HR, Admin, Security, Retail) 00:20:00

Overview This comprehensive course on Minute Taking for PA and Admin Assistants | Animated Online Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Minute Taking for PA and Admin Assistants | Animated Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Minute Taking for PA and Admin Assistants | Animated Online Course. It is available to all students, of all academic backgrounds. Requirements Our Minute Taking for PA and Admin Assistants | Animated Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 7 lectures • 00:27:00 total length •Module 01: Introduction to Minute Writing: 00:06:00 •Module 02: Preparation for Minute Taking: 00:05:00 •Module 03: The Meeting Structure: 00:04:00 •Module 04: Minute Meetings, Decisions and Actions: 00:03:00 •Module 05: Minute Taking Techniques: 00:04:00 •Module 06: Building Confidence: 00:05:00 •Additional Reading Materials - Minute Taking for PA and Admin Assistants: 00:00:00

The Office Admin and Stress Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Office Admin and Stress Management consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Office Administration Introduction to Office Administration 00:15:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Communication Skills Communication Skills 00:27:00 Module 4: Organisational Skills Organisational Skills 01:18:00 Module 5: Understanding Stress Understanding Stress 00:09:00 Module 6: Creating a Stress-Reducing Lifestyle Creating a Stress-Reducing Lifestyle 00:10:00 Module 7: Altering the Situation Altering the Situation 00:07:00 Module 8: Avoiding the Situation Avoiding the Situation 00:08:00 Module 9: Accepting the Situation Accepting the Situation 00:07:00 Module 10: Using Routines to Reduce Stress Using Routines to Reduce Stress 00:10:00 Module 11: Environmental Relaxation Techniques Environmental Relaxation Techniques 00:08:00 Module 12: Physical Relaxation Techniques Physical Relaxation Techniques 00:11:00 Module 13: Coping with Major Events Coping with Major Events 00:09:00 Module 14: Our Challenge to You Our Challenge to You 00:11:00 Module 15: Conflict Management Conflict Management 00:16:00 Module 16: Stress Management Stress Management 00:18:00 Mock Exam Mock Exam - Office Admin and Stress Management 00:20:00 Final Exam Final Exam - Office Admin and Stress Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Level 1 Diploma in Admin, Secretarial & PA Skills with Minute Taking and Microsoft Excel Embark on a career-enhancing journey with our Level 1 Diploma, designed to elevate your proficiency in Admin, Secretarial & PA roles. Deepen your expertise in these fields, gaining essential skills in minute taking and Microsoft Excel to enhance your administrative acumen. Learning Outcomes: Define Admin, Secretarial & PA roles. Explain task management for Admin, Secretarial & PA. Implement time management in Admin, Secretarial & PA. Evaluate diary management strategies. Develop meeting management plans for Admin, Secretarial & PA. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Diploma in Admin, Secretarial & PA Skills: An Overview of Admin, Secretarial, PA: Gain foundational knowledge of roles and responsibilities in Admin, Secretarial, PA fields. Task Management for Admin, Secretarial, PA: Master task prioritization and workflow optimization for effective Admin, Secretarial, PA roles. Time Management for Admin, Secretarial, PA: Acquire time management skills for increased productivity in Admin, Secretarial, PA tasks. Diary Management for Admin, Secretarial, PA: Learn to manage schedules and appointments proficiently as an Admin, Secretarial, PA. Meeting Management & Minute Taking: Develop skills in meeting facilitation and accurate minute-taking for Admin, Secretarial, PA. Office Management and Supervision: Understand office supervision techniques and management best practices for Admin, Secretarial, PA roles.

This course is a great opportunity for you to learn new skills or enhance your existing ones in Microsoft Office skills with admin support. You will also gain valuable insights into secretarial and PA roles. Whether you want to advance your career or start a new one in office administration or support roles. This course will equip you with the knowledge and skills you need to succeed. Don't miss this chance to enrol today!

Ever sat in a meeting wondering if you’re meant to be taking notes or rewriting War and Peace? If your minutes often turn into minor novels, this CPD Accredited course is your quiet hero. Designed for admin professionals, secretaries, and personal assistants who’ve been gifted the sacred task of capturing the chaos of meetings, this course strips back the noise and gives you a clear, professional approach to minute taking—without the drama or doodles. Whether you're in a boardroom or joining via video call, you’ll learn how to create precise, readable, and useful minutes that people might actually want to read. From understanding what to listen for, to structuring your notes like a seasoned pro, this course offers a refreshingly sharp guide for anyone tired of guesswork and Googling. It’s efficient, insightful, and surprisingly satisfying—because your time is valuable, and so is your ability to write minutes that matter. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.