This foundational course introduces the key concepts behind experience thinking and user experience design. It's a great place to start your learning journey!
Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.
Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.
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In this day and age, it’s crucial to know everything there is to know about international economic sanctions. With AGRC’s Certificate in Sanctions Compliance, you will acquire the theoretical and practical knowledge and skills to comply with any sanction imposed and protect your business from penalties and reputational damage. Over the past several decades, international economic sanctions have become a central instrument in global governance, being employed by both sovereign states and international organisations. More recently, there has been a shift towards ‘smart’ or targeted sanctions that aim at the political and economic elites of targeted countries (e.g., through asset freezes and travel bans) rather than a more comprehensive sanctions approach (e.g., large-scale trade or oil embargoes) that has a detrimental effect on civilian populations. In the era of financial globalisation, such ‘smart’ sanctions entail increased compliance obligations for state institutions and private organisations which, if not met, carry significant fines, penalties, and other adverse consequences. Study method Online, self-paced Duration 25 hours Access to content 365 days Certification Certificate in Compliance Additional info Exam(s) / assessment(s) is included in price Description This certificate provides a thorough understanding of sanctions and an opportunity to explore the recent global trends in economic sanctioning, while tracing the roles of the relevant actors within this complex framework. You will examine the motives and rationale behind such decisions, the effects and consequences experienced not only by the targeted parties but also those doing business with them, either directly or indirectly. The certificate is structured to offer the relevant knowledge with reference to practical examples that will enable for a sanctions compliance strategy to be conducted in an effective manner, essential to mitigating the sanctions risk. Topics Covered • Definition of sanctions • Framework and legal basis • The international framework • Multilateral sanctions • Unilateral sanctions and key sovereign states • The legal and institutional framework • Categories of restrictive measures • Administration of sanctions • Managing and mitigating sanctions risk • Sanctions compliance programmes • Processes and systems • Sanctions screening and evasion Expected Learning Outcomes Upon completing this certification, you will be able to: • Understand sanctions and the importance of compliance • Understand why it’s important to comply • Review and understand the global sanctions framework • Define a sanctions compliance programme and governance framework • Define sanctions lists and screening • Manage alert investigations • Understand sanctions risk • Determine how much your institution is vulnerable to sanctions risks • Apply modern methodologies that will increase the efficiency and effectiveness of your programme • Protect your institution from dealing with embargoed individuals or entities • Understand the best practices for sanctions compliance controls Who is this course for? Financial crime and regulatory compliance professionals Professionals working within the sanctions environment who wish to certify their knowledge Operational staff who need to understand the importance of sanctions compliance Regulators Consultants AML, compliance, and risk professionals Anyone working in financial services interested in attaining a better understanding of how sanctions work Requirements No previous knowledge or experience is required, although it is assumed that participants have good knowledge of English and sound educational background.
Boost your customer service, administrative, and back-office skills by getting certified in KYC and CDD by AGRC! This certificate will provide you with the tools and knowledge required to become an invaluable member of any institution’s client onboarding and customer retention process. A key concern and significant risk for financial institutions remain the possibility of unknowingly becoming complicit in money laundering actions, where illegitimate money is moved into legitimate institutions. In order to mitigate such risk, FIs have strengthened their internal control systems by increasingly making use of Know Your Customer (KYC) and Customer Due Diligence (CDD) requirements, as part of their anti-money laundering (AML) strategies. Study method Distance learning, self-paced Duration 25 hours Access to content 360 days Certification Certificate in Know Your Customer & Customer Due Diligence Additional info Exam(s) / assessment(s) is included in price Description About the Certificate KYC/CDD is a critical element for effectively managing the risks posed by potential clients (thus protecting the organization against criminals, terrorists, and Politically Exposed Persons (PEPs) who might present a higher risk) and possible dubious actions by existing customers that need to be regularly reassessed. This certificate course provides essential knowledge for KYC and CDD procedures which are key tools in assessing customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective KYC/CDD involves knowing a customer’s identity and their financial activities, ongoing monitoring of business activities, and identifying and mitigating the AML/CFT risk a business relationship may pose on the regulated entity. Expected Learning Outcomes • Understand the importance of adopting effective KYC/CDD policies and procedures in a regulated entity • Review international guidance on the essential elements of KYC standards and the applicable regulatory framework • Have the ability to establish and maintain a solid KYC/CDD programme • Successfully assess the different levels of KYC/CDD that can be applied by an entity • Efficiently deal with higher risk situations and cases in an effective manner • Have a practical perspective on the adverse effects that can result from lack of efficient KYC/CDD procedures Topics covered • An introduction to KYC/Customer Due Diligence (CDD) • The value of Customer Due Diligence (CDD) • CDD: Establishing and maintaining a strong CDD programme • CDD in higher risk situations and record keeping requirements • AML Case Studies Format • Register at any time for this online, open Certificate • Study in your own time and at your own pace (you have up to 3 months to complete) • Assessed by online multiple-choice exam What is included • 25 hours of self-paced online interactive learning including analysis of 7 practical case studies • 1-year free AGRC membership • Online Exam and AGRC Certificate Who is this course for? This course is addressed to all individuals who practice KYC, CDD as well as Anti-Money Laundering such as Compliance/AML Managers in Banks, Investment Firms, Investment Funds, Trust Service Corporate Providers and Lawyers. Requirements No previous knowledge or experience is required though it is assumed that participants have good knowledge of English and sound educational background Career path Head of Back Office, Head of Customer Support, Compliance Assistant, Compliance Officer, AML Officer, MLRO.
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Skin Boosters Course - An intensive program designed exclusively for medical professionals seeking to enhance their expertise in the field of aesthetic medicine.