Overview Explore the basics of customer service from ground-level, discover what true customer excellence is all about and take a step closer to the rewarding career you know you're capable of! Providing excellent customer service is essential to the long-term viability of every business. This Customer Service Training Complete Diploma course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes how a business can develop its customer service to the highest level. Discover what it takes to climb the ladder associate degree exceedingly in a very Customer Service setting with this ennobling Course. Improve your career prospects for life. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Service Training Complete Diploma. It is available to all students, of all academic backgrounds. Requirements Our Customer Service Training Complete Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 01:58:00 total length •Module One: Who We Are and What We Do: 00:17:00 •Module Two: Establishing Your Attitude: 00:12:00 •Module Three: Identifying and Addressing Customer Needs: 00:12:00 •Module Four: Generating Return Business: 00:14:00 •Module Five: In-Person Customer Service: 00:10:00 •Module Six: Giving Customer Service over the Phone: 00:12:00 •Module Seven: Providing Electronic Customer Service: 00:12:00 •Module Eight: Recovering Difficult Customers: 00:15:00 •Module Nine: Understanding When to Escalate: 00:14:00
Overview Get the ideal training and knowledge to kickstart your experience in Financial Trading and a whole new way to earn a living. This course provides you with all tuition needed to take you from being a beginner to becoming a talented Trader on the Stock market. When you enrol in our Forex Trading and Market Structure course, you'll find input and assistance available from some of the most successful financial experts around. No matter what your current skill level is, a variety of educational techniques will turn you into a fiscal genius who will be able to buy and sell all stock with the confidence of a seasoned professional. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Forex Trading and Market Structure. It is available to all students, of all academic backgrounds. Requirements Our Forex Trading and Market Structure is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 02:20:00 total length •Introduction to Forex Trading: 00:11:00 •Major Currencies and Market Structure: 00:10:00 •Kinds of Foreign Exchange Market: 00:14:00 •Money Management: 00:11:00 •Fundamental Analysis: 00:21:00 •Technical Analysis: 00:32:00 •Pitfalls and Risks: 00:11:00 •Managing Risk: 00:16:00 •Trading Psychology: 00:14:00 •Assignment - Forex Trading and Market Structure: 00:00:00
Overview Increase your knowledge of dangerous substances and be prepared to deal with Asbestos if you encounter it during your work or social life. This course presents crucial information about Asbestos and related materials, meaning you will be able to protect yourself whenever necessary. The Asbestos Awareness Level 2 course has been crafted with the help of industry experts and explains why Asbestos remains a palpable threat in the 21st Century. However, with this training, you will be able to identify hazardous items or buildings and handle them without fear of long-term illnesses. By understanding the facts, you will know how to react. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Asbestos Awareness Level 2. It is available to all students, of all academic backgrounds. Requirements Our Asbestos Awareness Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:22:00 total length •Module 01: Asbestos Explained: 00:22:00 •Module 02: Asbestos Identified: 00:31:00 •Module 03: Asbestos and the Law: 00:38:00 •Module 04: Risk Factors of Asbestos: 00:26:00 •Module 05: Surveys and Risk Assessment: 00:24:00 •Module 06: Asbestos Awareness & Safety: 00:26:00 •Module 07: Asbestos Containing Waste (ACW) Disposal: 00:16:00 •Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies: 00:19:00
Overview Know how to directly enable the success of a Construction Project by delivering accurate and efficient cost estimations. This course will teach you the principles of Construction Management and the best way to calculate the cost for all building work. The Construction Cost Estimation Diploma course will give you the confidence and skill to analyse a complicated Construction Project and ensure that the budget is in place to complete the work. This skill is vital to the realisation of any building plan, no matter how small or large it is. By attaining this capability, you will prove yourself to be invaluable to any ambitious development. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Construction Cost Estimation Diploma. It is available to all students, of all academic backgrounds. Requirements Our Construction Cost Estimation Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 02:38:00 total length •Module 1- Introduction to Construction Management: 00:16:00 •Module 2- Cost Estimation: 00:34:00 •Module 3- Role of Cost Estimator and New Aspects of Cost Estimation: 00:10:00 •Module 4 - Elements and Factors influencing Cost Estimation: 00:16:00 •Module 5 -Cost Estimation in Construction Industry: 00:38:00 •Module 6 - Cost Management: 00:19:00 •Module 7 - Management of Material for construction: 00:20:00 •Assignment - Construction Cost Estimation Diploma: 00:05:00
Overview Start a career as an estate agent by gaining the skills and qualifications required to work in the real estate sector. This course will teach you everything you need to know to become a professional real estate agent. In this Estate Agent & Personal Development Level 3 course, you will learn sales techniques, communication skills and personal leadership skills. In addition, you will learn professional negotiation techniques, time management strategies and many other skills vital to succeed in the modern real estate sector. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Estate Agent & Personal Development Level 3. It is available to all students, of all academic backgrounds. Requirements Our Estate Agent & Personal Development Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:47:00 total length •Module 01 - Estate Agent: An Introduction: 00:24:00 •Module 02 - Different Types of Estate Agents: 00:18:00 •Module 03 - Getting Started on the Job: 00:19:00 •Module 04 - Listing Property: Finding the Sellers: 00:27:00 •Module 05 - Valuation Process: 00:24:00 •Module 06 - Negotiating as Estate Agent: 00:15:00 •Module 07 - Selling Property: Finding the Buyers: 00:26:00 •Module 08 - Letting Property: 00:34:00 •Module 09 - Technology for Estate Agents: 00:24:00 •Module 10 - Regulation of Estate Agents: 00:16:00
Overview Kickstart a career in the beauty industry by enrolling in our Eyelash Lifting and Tinting Diploma course. Everyone craves defined eyes, and eyelash lifting and tinting is the perfect way to achieve this look. Industry experts designed this Eyelash Lifting and Tinting Diploma course to teach you how to lift and tint eyelashes safely and with confidence. Throughout the course, you will get step-by-step guidance on the whole process of lash and brow tinting to equip you with the skills to become a professional eyelash specialist. So enrol today, build an exciting career and create defined eyes which everyone craves, for you and your clients. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Eyelash Lifting and Tinting Diploma. It is available to all students, of all academic backgrounds. Requirements Our Eyelash Lifting and Tinting Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 03:55:00 total length •Module 1: Eye Lash Lift & Eyelash Tinting: 00:20:00 •Module 2: Consultation Skills: 01:15:00 •Module 3: How to Maintain a Safe, Secure and Hygienic salon: 01:00:00 •Module 4: Eye and Eyelashes Anatomy: 00:20:00 •Module 5: Contra Indications and Contra Actions: 00:35:00 •Module 6: Product Information And Usage Guidelines: 00:00:00 •Module 7: Lash Lifting Technique: 00:25:00 •Assignment - Eyelash Lifting and Tinting Diploma: 00:00:00
Get hands-on with advanced Microsoft Windows Server 2019 administration
Overview In today's digital world, Virtual Assistants (VAs) are in high demand. Many businesses in the UK need skilled VAs to help with various tasks. This means lots of job opportunities for those with the right skills. Our Virtual Assistant course will teach you everything you need to know. You will learn about different types of virtual assistants, essential tools, and must-have skills. We also cover how to manage clients and secure data. This course is perfect if you want to start a new career or improve your current skills. Join our course and step into a growing industry. With our help, you can become a successful Virtual Assistant and find great job opportunities. Start your journey today and make a difference in the digital world. In This Virtual Assistant Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Virtual Assistant skills to help you Acquire a comprehensive understanding of various Virtual Assistant topics and tips from industry experts. Learn in-demand Virtual Assistant skills that are in high demand among UK employers, which will help you to kickstart your career. This Virtual Assistant course covers everything you must know to stand against the tough competition in the Virtual Assistant field. The future is truly yours to seize with this Virtual Assistant. Enrol today and complete the course to achieve a Virtual Assistant certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Virtual Assistant course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Virtual Assistant course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Virtual Assistant course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Virtual Assistant is suitable for anyone aspiring to start a career in Virtual Assistant; even if you are new to this and have no prior knowledge on Virtual Assistant, this course is going to be very easy for you to understand. And if you are already working in the Virtual Assistant field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Virtual Assistant course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Virtual Assistant course has no prerequisite. You don't need any educational qualification or experience to enrol in the Virtual Assistant course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Virtual Assistant course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Virtual Assistant Introduction to Virtual Assistant 00:20:00 Module 02: Different Types of Virtual Assistants Different Types of Virtual Assistants 00:30:00 Module 03: Be a Virtual Assistant Be a Virtual Assistant 00:15:00 Module 04: Must-Have Skills for Virtual Assistants Must Have Skills for Virtual Assistants 00:35:00 Module 05: Essential Tools for a Virtual Assistant Essential Tools for a Virtual Assistant 00:20:00 Module 06: Finding Your Niche Finding Your Niche 00:15:00 Module 07: Get Hired for VA Jobs Get Hired for VA Jobs 00:30:00 Module 08: How to Set VA Business How to Set VA Business 00:30:00 Module 09: Admin Support- a Vital Part of VA Admin Support a Vital Part of VA 00:25:00 Module 10: How to Manage Clients How to Manage Clients 00:15:00 Module 11: Working with a Virtual Team Working with a Virtual Team 00:15:00 Module 12: Data Security Measures Data Security Measures 00:20:00
Overview Improve your professional development by enrolling in the Operation Management and Retailing course.This Operation Management and Retailing course will explain the basics and functions of operations management. It will also cover topics like essential projects, risk management, planning, and much more. It will also inform you about the operation manager's role in inventory and supply chain management.Master the skills of a professional operation manager with the Operation Management and Retailing course and climb your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Operation Management and Retailing. It is available to all students, of all academic backgrounds. Requirements Our Operation Management and Retailing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 02:53:00 total length •Introduction to Retail Management: 00:22:00 •Retail Strategy: 00:13:00 •Retail Buying and Merchandising: 00:17:00 •Retail Pricing: 00:32:00 •Supply Chain Management in Retailing: 00:12:00 •Taking Trends and Targeting Customers Effectively: 00:11:00 •Choosing a Retail Location: 00:14:00 •Negotiate the Right Deal with Suppliers: 00:12:00 •Management Skills for Leading Your Team: 00:17:00 •Health & Safety for Retail Stores: 00:23:00
Overview This comprehensive course on Residential Property Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Residential Property Sales comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Residential Property Sales. It is available to all students, of all academic backgrounds. Requirements Our Residential Property Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 03:44:00 total length •Module 01: Introduction to Residential Property Sales: 00:14:00 •Module 02: Valuation of Real Estate: 00:44:00 •Module 03: Law Relating to Residential Property Sales: 00:46:00 •Module 04: Residential Agency: 00:29:00 •Module 05: Finances Involved in Buying and Selling Property: 00:13:00 •Module 06: Property Appraisal and Basic Building Construction and Defects: 00:26:00 •Module 07: Records and Systems: 00:19:00 •Module 08: UK Tax on Property: 00:33:00