7243 Admin courses in Cardiff delivered Online

Operations Management Online Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. [ Note: Free PDF certificate as soon as completing the Level 7 Diploma in Operations Management course] Operations Management Online Training Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. Enrol Operations Management course today and take the next step towards your personal and professional goals. << Industry Experts developed this Operations Management course into 20 detailed modules >> Course Curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Certification of Operations Management After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Operations Management Training This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements Operations Management Training There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Career path Operations Management Online This Operations Management could be extremely beneficial to business owners and aspiring entrepreneurs to pursue their goals. The following are more formal positions in the field of operations management: Operations Manager Operations Analyst Operations Officer S.C Manager Inventory Manager Certificates Certificate of completion Digital certificate - Included

Customer Service Online Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Level 2 Customer Service course right now. This Customer Service course is ideal for both job seekers and current employees. Learning Outcomes After completing this Customer Service course, you will be able to - Begin your career in any customer-facing role and succeed. Recognize your client's most important needs. Determine what it takes to have excellent customer service. Dealing with difficult clients and difficult situations is a necessary part of the work. Handle complaints professionally and confidently. If you are trying to secure your first job or advance your current customer service career, this Level 2 Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support. Why Choose this Customer Service Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Free Courses included with Customer Service Course Course 01: Dealing With Difficult People Course 02: Anger Management Customer Service Training An organization's success is determined by the quality of its customer support and services in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. Course Curriculum of Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Customer Service course. Customer Service Training 39:00 1: Customer Service Training 39:00 PDF Who is this course for? Customer Service Online Training This customer service course is ideal for- Candidates who are looking for a career change. Candidates who want to boost their CVs in order to improve their job chances should read on. Customer support representatives who want to advance their careers by honing their skills. Those who plan to continue their education after graduation. Company owners, administrators, and supervisors. Anyone looking for a rewarding job in customer service. Requirements Customer Service Online Training There are no specific requirements for Customer Service course Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Certificate in Risk Management If you want to learn about Risk management and become an expert in the field, you have arrived at the right place. Our Certificate in Risk Management course is a great way to brush up on your knowledge and skills. With this Training Tale course, you will get a solid introduction on the topic of risk management and learn how to conduct a risk assessment. Our Certificate in Risk Management course will also teach you about the various types of risks that your company may face. With this Certificate in Risk Management course, you will learn about the benefits of risk management and the steps of the risk assessment process. Learners are led through the key roles and obligations of those employed in professional Risk Management throughout 17 motivating modules. Industry experts designed this Certificate in Risk Management course to enable you to learn quickly and efficiently and at your own pace and convenience. Enrol today and take the next step towards your personal and professional goals. Courses are included in this Certificate in Risk Management Course Course 01: Diploma in Risk Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 7 Diploma in Facilities Management Course [ Note: Free PDF certificate as soon as completing the Certificate in Risk Management course] Certificate in Risk Management Course Curriculum of Certificate in Risk Management Course Industry Experts Designed this Certificate in Risk Management course into 17 detailed modules. Assessment Method of Certificate in Risk Management After you have finished the Certificate in Risk Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification of Certificate in Risk Management After completing the MCQ/Assignment assessment for Certificate in Risk Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Certificate in Risk Management Certificate in Risk Management course is ideal for- Fresh Graduates Students Job Seekers Anyone interested in risk management Quality Managers Quality Assurance professionals People who are already employed in related fields and want to improve their expertise and skills. Requirements Certificate in Risk Management There are no specific requirements for Certificate in Risk Management course because it does not require any advanced knowledge or skills. Career path Certificate in Risk Management Candidates who successfully complete our Certificate in Risk Management Course can advance a huge variety of careers, including: Quality Manager Quality Assurance Manager Risk Management Manager Risk Manager Risk-Management Consultant Risk-Management Analyst Certificates Certificate of completion Digital certificate - Included

Are you looking to enhance your Residential Letting Agent skills? If yes, then you have come to the right place. Our comprehensive course on Residential Letting Agent will assist you in producing the best possible outcome by mastering the Residential Letting Agent skills. The Residential Letting Agent course is for those who want to be successful. In the Residential Letting Agent course, you will learn the essential knowledge needed to become well versed in Residential Letting Agent. Our Residential Letting Agent course starts with the basics of Residential Letting Agent and gradually progresses towards advanced topics. Therefore, each lesson of this Residential Letting Agent course is intuitive and easy to understand. Why would you choose the Residential Letting Agent course from Compliance Central: Lifetime access to Residential Letting Agent course materials Full tutor support is available from Monday to Friday with the Residential Letting Agent course Learn Residential Letting Agent skills at your own pace from the comfort of your home Gain a complete understanding of Residential Letting Agent course Accessible, informative Residential Letting Agent learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Residential Letting Agent Study Residential Letting Agent in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Residential Letting Agent course Residential Letting Agent Curriculum Breakdown of the Residential Letting Agent Course Module 01: A Look Inside a Letting Agency Module 02: Keeping Tenants Long Term Module 03: Legal Requirements for Letting Agents Module 04: Listing Properties and Marketing Module 05: Operating Cost Module 06: The Letting Process and Tenancy Agreement Module 07: The Property Management Process CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Residential Letting Agent course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Residential Letting Agent. It is also great for professionals who are already working in Residential Letting Agent and want to get promoted at work. Requirements To enrol in this Residential Letting Agent course, all you need is a basic understanding of the English Language and an internet connection. Career path The Residential Letting Agent course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Residential Letting Agent. Property Manager: £20,000 to £40,000 per year Lettings Negotiator: £18,000 to £30,000 per year Property Administrator: £18,000 to £25,000 per year Lettings Coordinator: £18,000 to £28,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Medical Secretary skills? If yes, then you have come to the right place. Our comprehensive course on Medical Secretary will assist you in producing the best possible outcome by mastering the Medical Secretary skills. Main Course: Medical Secretary Training Additional Gifts: Course 01: Medical Transcription: Audio TypistCourse 02: Touch Typing Training The Medical Secretary course is for those who want to be successful. In the Medical Secretary, you will learn the essential knowledge needed to become well versed in Medical Secretary. Our Medical Secretary course starts with the basics of Medical Secretary and gradually progresses towards advanced topics. Therefore, each lesson of this Medical Secretary course is intuitive and easy to understand. Why would you choose the Medical Secretary from Compliance Central: Lifetime access to Medical Secretary materials Full tutor support is available from Monday to Friday with the Medical Secretary Learn Medical Secretary skills at your own pace from the comfort of your home Gain a complete understanding of Medical Secretary Accessible, informative Medical Secretary learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Medical Secretary course Study Medical Secretary in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Medical Secretary course Medical Secretary - Medical Jargon and Terminology Curriculum Breakdown of the Course Module 01: Introduction to Medical Secretary Module 02: Organise Schedules Module 03: Maintaining Medical Records Module 04: Effective Filing Systems in Medical Offices Module 05: Confidentiality in a Medical Environment Module 06: Controlling Stocks and Supplies Module 07: Medical Jargon and Terminology Module 08: Maintaining Workplace Safety Module 09: Information Technology in Health Care Module 10: Legal aspects and Ethics CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Medical Secretary helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Medical Secretary. It is also great for professionals who are already working in Medical Secretary and want to get promoted at work. Requirements To enrol in this Medical Secretary course, all you need is a basic understanding of the English Language and an internet connection. Career path The Medical Secretary - Medical Jargon and Terminology will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Medical Secretary - Medical Jargon and Terminology. Medical Secretary: £20K to £30K per year Medical Administrator: £21K to £32K per year Medical Transcriptionist: £19K to £28K per year Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Tax Accountants provide a broad range of tax-related services to help people keep more of their hard-earned money. This Income Tax Advisor course comes with various techniques and processes for preparing tax documents and advising clients on taxation matters. This course will give you a solid understanding of the UK tax system and explain how it affects your business. It will provide you with excellent knowledge of UK tax laws, different types of tax, and the design and implementation of tax systems. It is designed to help ensure your business meets its tax liabilities following regulatory requirements. Learning Outcomes Understand how to complete a self-assessment tax return Know the fundamentals of income tax Pick up valuable information on double-entry accounting Learn about management accounting and financial analysis Determine how the Pay As You Earn (PAYE) system works What will Make You Stand Out? On completion of this course, you will gain: CPD QS Accredited Proficiency After successfully completing the course, you will be eligible to order your certificate. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Income Tax Advisor Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamental of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Value Added Tax Module 09: Corporation Tax Module 10: Capital Gain Tax Module 11: Inheritance Tax Module 12: Import and Export Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Career as a Tax Accountant in the UK Show off your new skills with a certificate of completion - Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Income Tax Advisor course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Income Tax Advisor course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Tax Accountant Tax Consultant Budget Analyst In the UK, these career opportunities can pay between £18,000 and £60,000 per year.

Business Development course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Business Development. Our course starts with the basics of Business Development and gradually progresses towards advanced topics. Therefore, each lesson of this Business Development is intuitive and easy to understand. So, stand out in the job market by completing the Business Development course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Business Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Business Development course. Requirements To enrol in this Business Development course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Business Development. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Are you looking to enhance your Event Management & Wedding Planner skills? If yes, then you have come to the right place. Our comprehensive courses on Event Management & Wedding Planner will assist you in producing the best possible outcome by learning the Event Management & Wedding Planner skills. This Event Management & Wedding Planner Bundle Includes Course 01: Event Management Course 02: Wedding Planner So, enrol in our Event Management & Wedding Planner bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Event Management & Wedding Planner Course Curriculum Course 01: Event Management Module 01: Types of Events Module 02: Brainstorming Module 03: Types of Entertainment Module 04: Support Staff Module 05: Technical Staff Module 06: Vendors Module 07: Finalize the Plan Module 08: Administrative Tasks Module 09: Get Organized Module 10: Post Event Activities Course 02: Wedding Planner Module 01: An Overview of Wedding Industry Module 02: Profession of a Wedding Planner Module 03: Wedding Timelines Module 04: Wedding Budgets Module 05: The Vision, Venue, and Theme Determining Module 06: Food and Beverage and the Wedding Cake Module 07: Music, Photography and Floral Décor Module 08: Wedding Attire Module 09: Setting the Stage: Choosing, Equipping and Decorating Venue Module 10: Wedding Day Details Module 11: Post Wedding Activity and Evaluation Module 12: Starting your Own Wedding Planning Business CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Event Management & Wedding Planner bundle. Requirements To enrol in this Event Management & Wedding Planner, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Event Management & Wedding Planner. Certificates Certificate of completion Digital certificate - Included Get a CPD accredited PDF certificate for Free. Certificate of completion Hard copy certificate - £9.99 Get a CPD accredited Hardcopy certificate for £9.99. After passing the assessment of this course, you can get a hardcopy certificate for just £9.99. The delivery charge for the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

GRAB LATEST SKILL WHEELS at the BEST OFFER of the TIME! Teaching Assistant & SEN Teaching course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Teaching Assistant & SEN Teaching. Courses included: Course 01: Level 3 Teaching Assistant Course 02: SEN Teaching Our course starts with the basics of Teaching Assistant & SEN Teaching and gradually progresses towards advanced topics. Therefore, each lesson of this Teaching Assistant & SEN Teaching is intuitive and easy to understand. Along with the Teaching Assistant & SEN Teaching course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Course 01: Level 3 Teaching Assistant Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with The Students Module 10: Career Prospects for TA in the UK Course 02: SEN Teaching Module 1: Introduction to SEN Co-ordination Module 2: The SENCO Role in Policy and Practice Module 3: Roles and Responsibilities within whole School SEN Co-ordination Module 4: Supporting Teaching and Learning Module 5: The SENCO and the Senior Leadership Team Module 6: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 7: Developing Relationship with Pupils and Parents Module 8: SENCO's Role in Leading and Managing SEND Administration Module 9: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Teaching Assistant & SEN Teaching course. Requirements To enrol in this Teaching Assistant & SEN Teaching course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Teaching Assistant & SEN Teaching, such as- Teaching Assistant: £16,000 to £24,000 per year Special Educational Needs (SEN) Teaching Assistant: £18,000 to £28,000 per year Learning Support Assistant: £15,000 to £22,000 per year Classroom Support Worker: £17K to £26K per year SEN Coordinator: £25K to £35K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

The Purpose of this Nursing & Prescribing course is to provide students with a thorough understanding of nurse prescribing practices and procedures, physical and mental health disorders, and the legal responsibilities of the role. This Nursing & Prescribing course will develop the necessary skills and knowledge to advance your medical career while learning from an experienced professional. Through this exclusive Nursing & Prescribing course, you will learn about the duties of a prescriber, including step-by-step instructions on how to administer prescription-only medicines, read product labels, keep patient records, and much more. With this Nursing & Prescribing course, you will also learn about drug abuse in children under the age of 16, patient-centred care, and how to prescribe and manage medicines in various settings, including care homes. Nursing & Prescribing Bundle Course Course 01: Mental Health Support Worker Course 02: Level 5 Mental Health Care - MCA and DOLS Main Course: Nursing & Prescribing course [ Note: Free PDF certificate as soon as completing the course] Main Course Curriculum Module 1: An Overview of Nurse Prescribing Module 2: Understanding the Legal and Ethical Aspects of Prescribing Module 3: Understanding Medicine Management Module 4: Understanding Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Pharmacological Management for Common Problems Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Assessment Method After completing each module of the Nursing & Prescribing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Nursing & Prescribing course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Nursing & Prescribing course is ideal for aspiring Nurse Prescribers and Prescribing Pharmacists. It is an introductory training course designed to gain industry knowledge, skills, and certification to advance their career. Requirements There are no specific requirements for this Nursing and Prescribing course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Nursing and Prescribing course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Nursing & Prescribing qualification will provide you with all of the fundamental skills needed to prescribe, as well as the opportunity to work in a variety of professions, including: Nurses Healthcare professionals Pharmacists Certificates Certificate of completion Digital certificate - Included