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Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION Course Administration Course Objectives Exam Overview Certification Scheme History of COBIT COBIT 2019 Improvements Major differences with 2019 Misconceptions about COBIT COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY Introduction to Enterprise Governance of Information and Technology Benefits of Information and Technology Governance COBIT Information and Technology Governance Framework Distinction of Governance and Management Three Principles of a Governance Framework Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS Introduction to the Components of a Governance System Processes and Capability Levels Organizational Structures and Defined Roles Information Flows and Items People, Skills and Competencies Principles, Policies and Frameworks Culture, Ethics and Behavior Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES Governance and Management Objectives Publication Governance and Management Objectives Governance and Management Objectives Core Model Evaluate, Direct and Monitor Align, Plan and Organize Build, Acquire and Implement Deliver, Service and Support Monitor, Evaluate and Assess 5 - GOALS CASCADE Governance and Management Objective Relationships Governance and Management Objective Descriptions High-Level Information Example Introduction to the Goals Cascade Enterprise Goals Alignment Goals Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT Introduction to Performance Management COBIT Performance Management Principles COBIT Performance Management (CPM) Overview Process Capability Levels Rating Process Activities Focus Area Maturity Levels Performance Management of Organizational Structures Performance Management of Information Items Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM The Need for Tailoring Design Factors Enterprise Strategy Enterprise Goals Risk Profile I&T Related Issues Threat Landscape Compliance Requirements Role of IT Sourcing Model for IT IT Implementation Methods Technology Adoption Strategy Enterprise Size Focus Areas Designing a Tailored Governance System Management Objective Priority and Target Capability Levels Component Variations Specific Focus Areas Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT The Business Case The COBIT Implementation Guide Purpose COBIT Implementation Approach Phase 1 ? What are the Drivers Phase 2 ? Where are we Now Phase 3 ? Where do we Want to be Phase 4 ? What Needs to be Done Phase 5 ? How do we get There Phase 6 ? Did we get There Phase 7 How do we Weep the Momentum Going? EGIT Implementation Program Challenges

Project Contract Management Skills: In-House Training Contracts are a critical part of most large or strategic projects/programs. As such, it is imperative that Project and Program Managers be well versed on basic implications of a contract as well as best practices in contract management. While not as critical a need, anyone involved in projects that involve external relationships should have a healthy appreciation for the power of good contract management. The overall goal of the course is to provide knowledge to manage complex contracts in a global environment. What You Will Learn After this program, you will be able to: Explain overall project procurement process from a buyer and seller perspective Recognize the importance of key contractual terms and how they affect projects Evaluate and contribute to the pre-contract documents and processes Identify and mitigate common pitfalls throughout the procurement process Utilize techniques to administer contracts Getting Started Introductions Course structure Course goals and objectives Foundation Concepts The Importance of Contract Management Terms and Definitions Contract Management Process Legal Systems Codes of Conduct Planning Business Analysis Procurement Management Plan Procurement Statement of Work (SOW) Common Pitfalls Solicit Contract Market Analysis Bid documents Sellers' Proposals Pitfalls Execute Contract Evaluate and Award Contract Negotiate Contract Execute Contract Common Pitfalls Deliver the Contract Preparing to Deliver Project Plan Risk Management Common Pitfalls Administer Contract Enabling Contract Management Contract Performance Monitoring and Control Change Management Financial Management / Payment Dispute Management & Resolution Contract Completion and Closure

  ISO 37001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Anti-bribery Management System (ABMS) based on ISO 37001 About This Course   During this training course, you will also gain a thorough understanding of the global anti-corruption best practices of Anti-bribery Management Systems and effectively prevent, detect and address bribery before it negatively impacts an organization's reputation and profits.   After mastering all the necessary concepts of Anti-bribery Management Systems, you can sit for the exam and gain "Certified ISO 37001 Lead Implementer' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 37001 in an organization.   Learning objectives   Acknowledge the correlation between ISO 37001 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ABMS Learn how to interpret the ISO 37001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ABMS Acquire the expertise to advise an organization in implementing Anti-bribery Management System best practices   Educational approach   This training is based on both theory and best practices used in the implementation of an ABMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 37001 and knowledge of implementation principles.  What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides CPD Certificate The Exam Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Provided by   This course is Accredited by NACS and Administered by the IECB. Who Should Attend?   Professionals looking to implement and maintain an Anti-Bribery Management System Compliance officers

  Delivered in either our Live Online format (4 days) or in our Classroom (5 days), the ISO 37001 Lead Auditor training course enables you to develop the necessary expertise to perform an Anti-bribery Management System (ABMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program and audit team.    After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the "Certified ISO 37001 Lead Auditor' credential. By holding this Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.   Learning objectives   Understand the operation of an Anti-bribery Management System based on ISO 37001 and its principal processes Understand the correlation between ISO 37001 and other standards and regulatory frameworks Understand the auditor's role in planning, leading and following-up on a management system audit in accordance with ISO 19011 Interpret the requirements of ISO 37001 in the context of an ABMS audit Strengthen the personal skills necessary for an auditor to act with due professional care during an audit   Educational approach   Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and discussions Practice tests are similar to the certification exam Prerequisites   A foundational understanding of ISO 37001 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors seeking to perform and lead Anti-bribery Management System (ABMS) certification audits Managers or consultants seeking to master an Anti-bribery Management System audit process Individuals responsible for maintaining conformance with ISO 37001 requirements Technical experts seeking to prepare for an Anti-bribery Management System audit Expert advisors in Anti-bribery Management Accreditation Assessment   The exam is delivered in a 12 question essay format, to be completed within 150 minutes and gaining a 70% pass mark. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACS and Administered by the IECB.

  After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices.  About This Course   Learning objectives   Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices   Educational approach   This training is based on both theory and best practices used in the implementation and management of a DR plan Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam   Course Content   Day 1: Introduction to Disaster Recovery and initiation of a DR plan Day 2: Risk Mitigation Strategies and Disaster Recovery Planning Day 3: Disaster Recovery facilities, services, recovery sites, response and activation Day 4: DRP testing, monitoring, measurement and continuous improvement; the examination Accreditation Prerequisites   A foundational understanding of Disaster Recovery Services and knowledge of management principles, concepts and strategies. Assessment   The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark. Exam results are provided within 24 hours. What's Included?   Certification fees are included on the exam price Training material containing over 450 pages of information and practical examples will be distributed A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued In case of exam failure, you can retake the exam within 12 months for free Provided by   This course is Accredited by NACS and Administered by the IECB. Who Should Attend?   Information Security Managers Incident Managers Helpdesk Managers Executives with Governance concerns  

  ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. About This Course   During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization's negative environmental impacts and improving its overall performance and efficiency. After mastering all the necessary concepts of Environmental Management Systems, you can sit for the exam and gain "Certified ISO 14001 Lead Implementer' Certification. By holding this Certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 14001 in an organization. Learning objectives   Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices Educational approach   This training is based on both theory and best practices used in the implementation of an EMS Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understating of ISO 14001 and comprehensive knowledge of implementation principles.  Who Should Attend?   Managers or consultants involved in Environmental Management Expert advisors seeking to master the implementation of an Environmental Management System Individuals responsible for maintaining conformance with EMS requirements EMS team members What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by the IECB.

  During this training course, you will also gain a thorough understanding of the best practices of Medical Devices Quality Management Systems and be able to improve an organization`s overall performance by consistently providing safe and qualitative medical devices. After mastering all the necessary concepts of Medical Devices Quality Management Systems, you can sit for the exam and gain the "Certified ISO 13485 Lead Implementer' Certificate. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to implement ISO 13485 in an organization.  About This Course   Learning Objectives Acknowledge the correlation between ISO 13485 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of a MDQMS Learn how to interpret the ISO 13485 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain a MDQMS Acquire the expertise to advise an organization in implementing Medical Devices Quality Management System best practices   Course Agenda Day 1: Introduction to ISO 13485 and initiation of a MDQMS Day 2: Plan the implementation of a MDQMS Day 3: Implementation of a MDQMS Day 4: MDQMS monitoring, measurement, continuous improvement and preparation for a certification audit, and the final exam. Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Prerequisites   A fundamental understanding of ISO 13485 and comprehensive knowledge of implementation principles. What's Included?   Certification fees are included on the exam price Training material containing over 450 pages of information and practical examples will be distributed An attestation of course completion worth 32 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. In case of exam failure, you can retake the exam within 12 months for free Who Should Attend?   Managers or consultants involved in Medical Devices Quality Management Expert advisors seeking to master the implementation of a Medical Devices Quality Management System Individuals responsible for maintaining conformance with MDQMS requirements MDQMS team members Accreditation Provided by   This course is Accredited by NACS and Administered by the IECB

  ISO 45001 is the first global Occupational Health and Safety Management System standard that replaces OHSAS 18001. The ISO 45001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Occupational Health and Safety Management System (OH&S MS) based on ISO 45001. About This Course   During this training course, you will also gain a thorough understanding of the best practices of an OH&S MS and be able to apply them to continually improve the organization's OH&S performance and ensure the well-being of employees by providing a safe and healthy workplace.   After mastering all the necessary concepts of Occupational Health and Safety Management Systems, you can sit for the exam and gain the "Certified ISO 45001 Lead Implementer' credential. By holding this Certificate, you will be able to demonstrate that you have the practical skills and professional knowledge to implement ISO 45001 in an organization.   Learning objectives   Acknowledge the correlation between ISO 45001 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an OH&S management system Learn how to interpret the ISO 45001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an OH&S management system Acquire the expertise to advise an organization in implementing OH&S management system best practices   Educational approach   This training is based on both theory and best practices used in the implementation of an OH&S MS Lecture sessions are illustrated with questions and examples that help translate theory into practice Practical exercises include examples and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 45001 and knowledge of implementation principles. Who Should Attend?   Managers or consultants involved and concerned with Occupational Health and Safety Management Expert advisors seeking to master the implementation of an Occupational Health and Safety Management System Individuals responsible for maintaining conformance with OH&S MS requirements OH&S MS team members What's Included?   Refreshments & Lunch * Course Slide Deck Official Study Guides Official Exam Q&A The Exam   * Classroom courses only   Accreditation Assessment   Course delegates will sit a combination of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. Overall pass mark is 70%, to be completed within the 150 minute time window. Provided by   This course is Accredited by NACS and Administered by the IECB.

  ISO/IEC 27032: 2023 Lead Cybersecurity Manager training enables you to acquire the expertise and competence needed to support an organization in implementing and managing a Cybersecurity program based on ISO 27032: 2023 and the NIST Cybersecurity framework. About This Course   During this training course, you will gain a comprehensive knowledge of Cybersecurity, the relationship between Cybersecurity and other types of IT security, and stakeholders' role in Cybersecurity.    After mastering all the necessary concepts of Cybersecurity, you can sit for the exam and gain "Certified ISO/IEC 27032 Lead Cybersecurity Manager' Certification. By holding this certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in managing Cybersecurity.   Learning objectives   Acquire comprehensive knowledge on the elements and operations of a Cybersecurity Program in conformance with ISO/IEC 27032 and NIST Cybersecurity framework Acknowledge the correlation between ISO 27032, NIST Cybersecurity framework and other standards and operating frameworks Master the concepts, approaches, standards, methods and techniques used to effectively set up, implement, and manage a Cybersecurity program within an organization Learn how to interpret the guidelines of ISO/IEC 27032 in the specific context of an organization Master the necessary expertise to plan, implement, manage, control and maintain a Cybersecurity Program as specified in ISO/IEC 27032 and NIST Cybersecurity framework Acquire the necessary expertise to advise an organization on the best practices for managing Cybersecurity   Educational approach   This training is based on both theory and best practices used in the implementation and management of a Cybersecurity Program Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practical tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO/IEC 27032: 2023 and comprehensive knowledge of Cybersecurity. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Cybersecurity professionals Information Security experts Professionals seeking to manage a Cybersecurity program Individuals responsible to develop a Cybersecurity program IT specialists Information Technology expert advisors IT professionals looking to enhance their technical skills and knowledge Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by the IECB

  During this training course, delegates will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will learn audit techniques and become competent to manage an audit program, audit team, communication with customers, and understand reporting requirements. After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain the "Certified ISO 13485 Lead Auditor' Certificate. By holding this Certificate, delegates can demonstrate that they have the competencies to audit organizations based on best practices. About This Course   Learning Outcomes   Review a Medical Devices Quality Management System based on ISO 13485 Acknowledge the correlation between ISO 13485 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 13485 in the context of a MDQMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Course Agenda   Day 1: Introduction to Medical Devices Quality Management Systems (MDQMS) and ISO 13485 Day 2: Audit principles, preparation and launching of an audit Day 3: On-site audit activities Day 4: Closing the audit and final exam.   Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final essay style exam, consisting of 12 questions, on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Prerequisites   An understanding of ISO 13485 requirements and knowledge of audit principles. What's Included?   Certification fees are included on the exam price Training material containing over 500 pages of information and practical examples will be distributed An attestation of course completion worth 32 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. Who Should Attend?   Auditors seeking to perform Medical Devices Quality Management System (MDQMS) certification audits Managers or consultants seeking to understand the Medical Devices Quality Management System audit requirements Individuals responsible for maintaining conformance with Medical Devices Quality Management System requirements Accreditation Provided by   This course is Accredited by NACS and Administered by the IECB