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Prepare for emergencies with our Workplace First Aid Training Course for teachers. Gain critical skills to handle incidents and ensure a safer school environment.

This mental health first aid training course will teach you how to recognise warning signs of mental ill health and help you develop the skills and confidence to approach and support someone, whilst keeping yourself safe. We help you develop resilience, learn new ways to cope with stress, advise on sleeping better and equip you with a wealth of resources to be able to confidently help someone struggling with their mental health. This online qualification will provide you with the knowledge to spot specific warning signs that an adult or child could be struggling with a mental health condition, it explains how to initiate a supportive conversation, explore healthier lifestyle choices and links to the wealth of additional support available if someone needs further help. Ideal for individuals needing additional help and guidance to support their mental well-being, for those looking to introduce positive mental health practices to their workplaces, for teachers and support staff and friends, family and colleagues wanting more information on this vital topic It is estimated that around 1 in 4 people in the UK will experience a mental health condition at some point in their lives. For many, work is a major source of stress. 1 in 6 employees experience common mental health problems in the workplace. Businesses can support people with their mental health and create more positive and productive working environments as a result. Unfortunately, despite recent campaigns and advances, there still remains a level of stigma and fear of discrimination around mental health conditions. Employees and school children may feel that mental health conditions will not be greeted with the same compassionate approach as physical illness. This should not be the case and the purpose of this course is to demystify mental health conditions and empower workplaces, friends and family members to provide the support and signposting desperately needed by those struggling with their mental well-being. The HSE have embraced the idea of mental health in the workplace and issued the following guidance ‘First aid needs assessment’ for businesses. They suggest that your first aid needs assessment should also consider whether it is beneficial to have personnel trained to identify and understand symptoms and able to support someone who might be experiencing a mental health issue. to when and how to encourage someone to seek appropriate professional help. In addition, we explore other ways to reduce stress and boost mental health and identify the multitude of self-help and support options available. The scope of this mental health first aid course is not learn to diagnose or treat mental health conditions as this should only be done by appropriately trained healthcare professionals. However, you will be guided in identifying signs someone might be struggling and we will equip you with a methodology to appropriately support them and a directory of people where you can signpost them for help. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The Author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the Author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, Qualified Nurse, First Aid Trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: A First Aid Approach to Mental Health Role of the First Aider What is a mental health first aider? Common treatments and sources of help Other Professionals who can Help The importance of getting help early Understanding more about Mental Health What is Mental Health? The Definition of Mental Health The Mental Health Continuum Laws protecting our health, mental health and well-being Understanding Stigma Who Becomes Mentally Ill? How common are mental health issues? Stigma Approaching During a Crisis When Should you Approach? How to Help Caring for Yourself as a Mental Health First Aider Awareness of Mental Health Problems Situations to be Aware of Signs Someone may be Struggling with their Mental Health Stress About Stress Work-Related Stress Ways to Reduce Stress Building Resilience Insomnia What Is Insomnia? Helpful steps to improve your sleep Substance Abuse: Drugs and Alcohol About Substance Abuse The Dangers of Substance Abuse Online Drug Addiction and Misuse Helping someone you think has problems with drug or alcohol misuse Alcohol Poisoning First Aid Dealing with tricky or aggressive situations due to drugs and alcohol Substance Abuse Resources Anxiety Disorders About Anxiety Disorders Different Kinds of Anxiety Disorder Panic Attacks First Aid for a Panic Attack Post-Traumatic Stress Useful contacts for anxiety Eating Disorders About Eating Disorders What to Do Treatment for Eating Disorders Depression About: Depression Recognising the Signs that Someone may be Depressed Treating Depression Medicating Depression Helping someone who is depressed Resources for Depression Self Harm About Self-Harm How to Help Resources for Self Harming Suicide Approaching Someone you Suspect to be Suicidal What to do if the person is in a life-threatening condition Support for people experiencing suicidal thoughts What is Suicide? Psychosis What is Psychosis? What causes psychosis? How to Help Possible Signs of Psychosis Resources for Psychosis Personality Disorders About Personality Disorders Bipolar Disorder Schizophrenia Mental Health in the Workplace and Useful Resources Employer Responsibility Stress Policy Tackling work-related stress using the Management Standards approach An Employee Assessment of Common Stress Factors Management Standards Form Useful Resources

Overview Excel at Marketing Through a Well Defined Marketing Strategy Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Excel at Marketing Through a Well Defined Marketing Strategy Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Excel at Marketing Through a Well-Defined Marketing Strategy Section 01: Create Well-Defined Marketing Objectives Marketing Plan Objectives 00:07:00 Aligning Your Marketing Objectives 00:06:00 Guidelines for Creating Marketing Objectives 00:02:00 Types of Objectives 00:08:00 Workshop - Create Your Marketing Objectives 00:02:00 Section 02: Marketing Programs that Power Customer Acquisition Marketing Programs Explained 00:01:00 What types of marketing programs are best for your business? 00:03:00 Your Website 00:05:00 SEO 00:05:00 Advertising Online 00:09:00 Print Advertising 00:03:00 Press Relations 00:06:00 Social Media 00:05:00 Email 00:06:00 Content Marketing 00:06:00 Trade Shows 00:06:00 Retention Marketing 00:05:00 Additional Marketing Programs 00:04:00 Section 03: Thought Leadership That Drives Customer Acquisition Thought Leadership Explained 00:02:00 Stand Out with Thought Leadership 00:01:00 Why Thought Leadership Matters 00:05:00 Thought Leadership Programs 00:10:00 Workshop: Create Your Thought Leadership Strategy 00:02:00 Section 04: Create a Strategic Marketing Plan That Drives Action Strategic Marketing Plan Explained 00:01:00 Choosing a Marketing Program 00:13:00 Case Study: Product and Services Businesses 00:05:00 Evaluate Your Marketing Mix 00:05:00 Objectives, Tactics, and Assumptions about your marketing program 00:09:00 Common Mistakes 00:03:00 Workshop: Create Your Marketing Action Plan 00:04:00 Support Materials Resource - Excel at Marketing Through a Well Defined Marketing Strategy 00:00:00

Overview Know the Selling Strategies that Boost Customer Acquisition Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Know the Selling Strategies that Boost Customer Acquisition Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Know the Selling Strategies that Boost Customer Acquisition Section 01: Selling Strategies that Boost Customer Acquisition - An Overview Importance of a Selling Strategies 00:01:00 Direct and Indirect Models 00:02:00 Selling Models of Well-Known Companies 00:02:00 Why Selling Strategy Matters 00:03:00 Choosing Your Sales Model 00:02:00 Do a Feasibility Check 00:03:00 What Investors care about 00:01:00 Keys to Success 00:03:00 Additional Selling Strategies 00:05:00 Section 02: Determine the Optimal Sales Channels to Grow your Business Importance of a Selling Strategies 00:01:00 Determine Your Selling Model - Overview 00:04:00 Selling Model #1 - Online 00:05:00 Selling Model #2 - Retail 00:04:00 Selling Model #3 - Inside/Outside Sales 00:06:00 Selling Model #4 - Distributors 00:03:00 Selling Model #5 - Resellers 00:05:00 Selling Model #6 - Partners or System Integrator 00:05:00 Selling Model #7 - Independent Rep / Manufacturer Rep 00:05:00 Selling Model #8 - OEM / White Label 00:05:00 Section 03: Create a Selling Strategy for Your Business Importance of a Selling Strategies 00:01:00 Creating a Selling Strategy Framework 00:08:00 Step 1 - Determine Your Selling Model 00:04:00 Step 2 - Analyzing Your Competition 00:06:00 Step 3 - Examine the Costs 00:06:00 Step 4 - Internal Consistency 00:02:00 Step 5 - Creating Your Selling Strategy 00:08:00 Support Materials Resource - Know the Selling Strategies that Boost Customer Acquisition 00:00:00

Overview Presentation Skills: Audience Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Presentation Skills: Audience Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction And Welcome 00:19:00 Keep The Audience Captivated Ask The Right Questions Part 1 00:19:00 Ask The Right Questions Part 2 00:15:00 Ask The Right Questions Wrap Up And The Four Adult Learning Styles 00:15:00 The Agree And See If You're Right Technique 00:13:00 Give Targeted Directionals 00:12:00 Make Your Presentation Enjoyable Make The Audience Feel Safe 00:18:00 Make The Audience Feel Good 00:18:00 Make The Audience Laugh 00:17:00 Tailor Your Approach Edit In Advance For Specific Audiences - Part 1 00:19:00 Edit In Advance For Specific Audiences - Part 2 00:16:00 Be Prepared To Customize On The Fly - Part 1 00:18:00 Be Prepared To Customize On The Fly - Part 2 00:17:00 Stay On Schedule Create A Timetable - Part 1 00:20:00 Create A Timetable - Part 2 And Manage The Audience Question Periods 00:20:00 Adjust As You Go 00:19:00 Answer Any Question Elicit Questions From The Audience 00:19:00 Be A Responsive Listener 00:20:00 Answer In-Scope Questions And How To Respond When You Don't Know The Answer 00:16:00 Postpone Out-Of-Scope Questions Gracefully 00:10:00 Minimize Distractions Stop Interruptions 00:18:00 Handle Negativity 00:16:00 Manage Inattention 00:07:00 Close To Applause Show The Presentation Was Worthwhile 00:09:00 Address Remaining Questions And Part With Warm Words 00:17:00 Additional Materials Resource - Presentation Skills: Audience Management 00:00:00

Course Overview  Chemicals, dust, vapor, fumes etc., can cause severe health issues. The COSHH (Control of Substances Hazardous to Health) Training & Safety course is here to arm you with the knowledge and skills to protect yourself from these life-threatening substances. In this COSHH (Control of Substances Hazardous to Health) Training & Safety course, you will be able to receive a clear understanding of COSHH. The course will assist you in learning the COSHH regulations. In addition, you will familiarize yourself with the health problems caused by hazardous substances. From the informative lessons, you will attain the ability to identify the material that falls under COSHH. This resourceful course will teach you the process of COSHH risk assessment and assist you in implementing the control measures. This COSHH (Control of Substances Hazardous to Health) Training & Safety course is the best way to enrich your understanding of COSHH. Enroll in the course and create a safe work environment. Learning Outcomes Understand what COSHH is and what substances it covers Familiarize yourself with COSHH regulations Learn about the health issues caused by hazardous substance Know how to identify harmful materials Build the essential skills for COSHH risk assessments Acquire the knowledge and expertise for implementing control measures Who is this course for? This COSHH (Control of Substances Hazardous to Health) Training & Safety course is ideal for people working with harmful substances or for those who want to learn about this matter. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The COSHH (Control of Substances Hazardous to Health) Training & Safety course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Health Care Social Care Health and Safety Construction Module 01: COSHH Explained COSHH Explained 00:36:00 Module 02: COSHH Regulations COSHH Regulations 00:36:00 Module 03: Health Problems Related to Hazardous Substances Health Problems Related to Hazardous Substances 00:30:00 Module 04: Identifying Hazardous Substances Identifying Hazardous Substances 00:29:00 Module 05: COSHH Risk Assessments COSHH Risk Assessments 00:37:00 Module 06: Control Measures and Monitoring Control Measures and Monitoring 00:32:00 Module 07: Implementing Control Measures Implementing Control Measures 00:23:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course overview If you wish to receive more hotel bookings, focus on revenue management. The Fundamentals of Revenue Management course will guide you through implementing revenue management strategies and techniques to grow your hotel business.  Effective revenue management helps to understand the market, predict customer demands and implement better pricing strategies. Through The Fundamentals of Revenue Management course, you will get equipped with the fundamental skills to boost hotel revenues. It will educate you on the key performance indicator in hotel revenue management. You will learn the process of forecasting and pricing strategies of hotel revenue management. In addition, you will learn how to build an effective overbooking strategy to increase profitability.  Take all the necessary steps to promote your hotel by enrolling right away! Learning outcomes Understand the fundamentals of hotel revenue management Learn about revenue management key performance indicators Learn about the profitable distribution strategy Strengthen your knowledge of pricing in revenue management Learn the overbooking practices for profitability Learn the best practices to promote your hotel Who is this course for Aspiring professionals interested in learning the revenue management strategies to boost hotel sales can take this The Fundamentals of Revenue Management course. The in-demand skills gained from this training will provide excellent opportunities for a career in the hotel industry.  Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Fundamentals of Revenue Management Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Hotel Manager Reservations and Revenue Manager Hotel General Manager Business Development Manager Hotel Owner The Fundamentals of Revenue Management Module 1. Fundamentals of Hotel Revenue Management 00:18:00 Module 2. Importance of Revenue Management 00:24:00 Module 3. Key Performance Indicator in Revenue Management 00:20:00 Module 4. Forecasting of Hotel Revenue Management 00:23:00 Module 5. Pricing of Hotel Revenue Management 00:24:00 Module 6. Profitable Distribution Strategy 00:19:00 Module 7. Overbooking Practices in Hotel Revenue Management 00:13:00 Module 8. How to Promote your Hotel 00:18:00 Module 9. Customer and Other Essential Factors 00:15:00 Module 10. The Future of Hotel Revenue Management in UK 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

🌟 Unlock the Power of Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams! 🌟   Are you ready to revolutionize the way you attract, identify, and retain top-tier talent to create exceptional teams? Introducing our comprehensive online course - 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams.' In today's competitive landscape, assembling a high-performing team is the cornerstone of success for any organization. This course is your definitive guide to mastering the strategic approach to talent acquisition, enabling you to transform your workforce into a dynamic, cohesive, and unstoppable team of professionals.   What You'll Gain: 🎯 Strategic Insights: Uncover the secrets to crafting a winning talent acquisition strategy tailored to your organization's unique needs and goals. 🔍 Advanced Recruitment Techniques: Learn cutting-edge methodologies and best practices to identify, attract, and engage top talent in your industry. 🤝 Effective Team Building: Understand the art of creating synergy among diverse individuals, fostering collaboration, and nurturing a culture of success within your teams. 🔑 Retention Strategies: Discover innovative approaches to retaining top performers and reducing turnover, ensuring long-term organizational growth and stability. 🚀 Real-world Case Studies: Dive into real-life examples and case studies from successful companies, extracting actionable insights to apply directly to your own talent acquisition endeavors.   🌐 Online Learning, Anytime, Anywhere: Access our user-friendly platform from anywhere in the world, at your convenience, and pace your learning according to your schedule. Join industry experts and fellow professionals on this transformative journey towards mastering the art of talent acquisition. Whether you're an HR professional, team leader, or an entrepreneur seeking to build a dream team, this course is your gateway to elevating your organization's success. Enroll now and take the first step toward creating a workforce that drives innovation, productivity, and unparalleled achievement. Your dream team awaits! Don't miss out! Secure your spot today and embark on the path to building high-performing teams that propel your organization to unprecedented heights.   Invest in your future success with 'Strategic Talent Acquisition: Mastering the Art of Building High-Performing Teams' now! 🚀🌟 Course Curriculum How to Hire Great People Introduction to Hiring the Right People 00:00 About Me 00:00 The Importance of the Interview Process 00:00 What's Wrong With The Interview Process 00:00 Human Vs Algorithm 00:00 Be Data Driven 00:00 Unconscious Interviewer Biases 00:00 Let's See You In Action 00:00 Keep it Relevant 00:00 Seriously Avoid These Topics 00:00 Benefits of a Diverse Workforce 00:00 How To Hire a Diverse Workforce 00:00 Hunger And Desire Over Skills 00:00 Culture Addition Not Culture Fit 00:00 Compliment, Backup or Add To The Team 00:00 Hiring The Right Rank 00:00 What Are Your Location Restrictions 00:00 Where Are Others Based 00:00 The Risk Of Delivering Less 00:00 The Risk Of Burnout 00:00 The Risk Of Losing The Headcount 00:00 Confirm The Job Is What They Think It Is 00:00 Sell Yourself, The Team - The Company 00:00 Don't Be A Jerk 00:00 It's Not About Making You Look Good 00:00 Managing Recruitment Agencies 00:00 Communications With The Candidate 00:00 Be Ready 00:00 Assign a Buddy 00:00 You Got It Wrong! 00:00 Concluding Remarks 00:00

CWAP training course description This WiFi analysis course consists of hands-on learning using the latest enterprise wireless LAN analysis and troubleshooting tools. The course takes an in-depth look at the functionality of WLANs, intended operation of the 802.11 protocol and Wi-Fi Alliance specifications, WLAN frame formatting and structure, troubleshooting methodology, and protocol analysis. It also includes extensive training in modern spectrum analysis with a focus on advanced RF behaviour analysis, data collection methods, interpreting spectrum plots and charts, and understanding advanced features of WLAN spectrum analysers. What will you learn Analyse WiFi frames using Wireshark. Explain 802.11 protocol operation. Troubleshoot WiFi networks using Wireshark. Troubleshoot WiFi networks using spectrum analysers. CWAP training course details Who will benefit: Technical Network Staff Anyone looking to become a CWAP Prerequisites: Certified Wireless Network Administrator Duration 4 days CWAP training course contents Principles of WLAN Communication 802.11 Working Group, OSI reference model and the 802.11 PHY and MAC, Communication sublayers and data units, WLAN architecture components, Organization of station forwarding Addressing and internetworking operation, Modern WLAN product architectures. Physical (PHY) and MAC Layer Formats and Technologies Physical layer functions, Preamble function and format, Header purpose and structure, Analysis of PHY problems, Physical PPDU formats, 802.11b, 802.11a, 802.11g, 802.11n, MAC frame components, MAC encapsulation, Fields and subfields of the MAC header, Frame Control, Frame types and subtypes and their uses, Addressing, Frame body, Data frame format, Control frame format, Management frame format, Information elements and fields. Beaconing and synchronization Scanning, Client state machine, 802.11 contention, QoS, Admission control, Band steering and airtime fairness mechanisms Fragmentation, Acknowledgments and Block acknowledgments, Protection mechanisms and backward compatibility, Power management, Dynamic Frequency Selection (DFS) and Transmit Power Control (TPC), Security components, methods, and exchanges, Roaming procedures exchanges, Future protocol enhancements. 802.11n Transmit beamforming, Spatial multiplexing, Maximal Ratio Combining (MRC), Space-Time Block Coding, 40 MHz channels, Frame aggregation, HT-OFDM format, Modulation and Coding Schemes (MCS), HT frame formatting and more. Protocol Analysis Tools and Methodology Troubleshooting methodology, Protocol analyser types, Analysis NIC/adapter selection and constraints, Interpreting results based on location, Analyzer settings and features, Filtering and channel scanning, Interpreting decodes, Using advanced analysis features, Assessing WLAN health and behaviour factors, Evaluating network statistics, Troubleshooting common problems, Wired analysis to support wireless network issues. Spectrum Analysis Tools and Methodology Radio frequency behaviour review, Visualizing RF domains using spectrum measurement tools, Spectrum analyser types and operation, Analyser specifications and characteristics, Understanding spectrum data presentation, Interpreting plots and charts, Common WLAN spectrum analyser features, Identifying transmit patterns, Device classification and network impact, Recognizing transmit signatures. Hands on lab exercises Wireshark Setup, Use, and In-Depth Analysis Wireshark is fundamental to troubleshooting. Labs include: - Capabilities, configuration, and data display - Opening, collecting, saving, and modifying capture files. - Filtering traffic, and using colouring rules as analysis aides. - Live captures based on a set of desired collection criteria. - Identify and isolate network problems. - Conversation analysis. - Remote packet capture with an AP. Understanding Frame Components Familiarity with the frame structure and contents is essential in real -world troubleshooting efforts. Labs include: - Understanding the MAC header - Comparing the three major frame types and their subtypes - Analysing frame formats of individual frame types - Analysing 802.11n frame components - Additional information is reported by protocol analysers - Information not visible in protocol analysers Frame Exchanges Understanding frame exchange rules and behaviors is critical to identifying expected and unexpected. It is also necessary to understand what is normal so that aberrations can be properly troubleshot. Labs include: - Connectivity exchanges and sequences - Legacy and modern security exchanges - ERP and HT protection mechanisms - Power save behaviour - Acknowledgments, block acknowledgments, and supporting action frames - Dynamic rate switching - Band steering Troubleshooting Common Problems This lab exposes students to hands-on troubleshooting skills by setting up common problems in WLANs and allowing students to attempt to solve them. - Trouleshooting connectivity exchanges - Troubleshooting 802.1X and EAP exchanges - Troubleshooting roaming Spectrum Analyzer Setup, Use, and In-Depth Analysis Specifically, it will explore the plots and charts used to display spectrum data and how to interpret this data to define a transmitter's impact on the network. The following are covered: - Installing the analyser and using display and navigation - The 'RF perspective' provided by each plot and chart - Using built-in features and automated device identification - Characterizing the behaviours of an interference source - Assessing the impact of an interference source - Determining the impact of transmitter proximity on interference. - Identifying signatures of common transmitters - Remote spectrum analysis with an AP