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Duration 5 Days 30 CPD hours This course is intended for Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services. Overview By the end of the course, you should be able to meet the following objectives: Recognize the features and benefits of Horizon Use VMware vSphere to create VMs to be used as desktops for Horizon Create and optimize Windows VMs to create Horizon desktops Install and configure Horizon Agent on Horizon desktop Configure and manage the VMware Horizon Client™ systems and connect the client to a VMware Horizon desktop Configure, manage, and entitle desktop pools of full VMs Configure, manage, and entitle pools of instant-clone desktops Create and use Remote Desktop Services (RDS) desktops and application pools Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool Implement a structured approach to troubleshooting Resolve common issues that occur in a Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for the best end-user experience VMware Horizon© 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators. Course Introduction Introductions and course logistics Course objectives Introduction to VMware Horizon Recognize the features and benefits of VMware Horizon Describe the conceptual and logical architecture of VMware Horizon Introduction to Use Case Define a use case for your virtual desktop and application infrastructure Convert customer requirements to use-case attributes vSphere for Horizon 8 Explain basic virtualization concepts Use VMware vSphere© Client? to access your vCenter Server system and VMware ESXi? hosts Create, provision, and remove a virtual machine VMware Horizon Desktops Create a Windows and a Linux virtual machine using vSphere Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VMs VMware Horizon Agents Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines Create a gold master for Windows Horizon desktops VMware Horizon Pools Identify the steps to set up a template for desktop pool deployment List the steps to add desktops to the VMware Horizon© Connection Server? inventory Compare dedicated-assignment and floatingassignment pools Outline the steps to create an automated pool Define user entitlement Explain the hierarchy of global, pool-level, and userlevel policies VMware Horizon Client Options Describe the different clients and their benefits Access Horizon desktop using various Horizon clients and HTML Configure integrated printing, USB redirection, and the shared folders option Configure session collaboration and media optimization for Microsoft Teams Creating and Managing Instant-Clone Desktop Pools List the advantages of instant clones Explain the provisioning technology used for instant-clone desktop pools Set up an automated pool of instant clones Push updated images to instant-clone desktop pools Creating RDS Desktop and Application Pools Explain the difference between an RDS desktop pool and an automated pool Compare and contrast an RDS session host pool, a farm, and an application pool Create an RDS desktop pool and an application ool Access RDS desktops and application from Horizon Client Use the instant clone technology to automate the build-out of RDSH farms Configure load-balancing for RDSHs on a farm Monitoring VMware Horizon Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard Monitor desktop sessions using the HelpDesk tool Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods

Duration 2 Days 12 CPD hours This course is intended for vSphere administrators, architects, system engineers, and systems integrators who are responsible for the deployment or management of Site Recovery Manager Overview By the end of the course, you should be able to meet the following objectives: Summarize the components of Site Recovery Manager architecture Deploy and configure the Site Recovery Manager appliance Describe the principal disaster recovery topologies that are used with Site Recovery Manager Configure inventory and resource mappings Describe the storage replication options that are used with Site Recovery Manager Configure Site Recovery Manager to leverage array-based replication Describe VMware vSphere Replication™ functionality Describe the vSphere Replication architecture Deploy and configure vSphere Replication for use with Site Recovery Manager Build Site Recovery Manager protection groups based on vSphere Replication Build, edit, execute, test, and remove a recovery plan Perform a planned migration Perform reprotect and failback using Site Recovery Manager and vSphere Replication This hands-on training course gives experienced VMware vSphere© administrators the knowledge to install, configure, and manage VMware Site Recovery Manager? 8.2. This course also shows you how to write and test disaster recovery plans that use Site Recovery Manager. Course Introduction Outline the necessary information to effectively undertake this course Identify resources for additional information Overview and Architecture Discuss Site Recovery Manager architecture Examine disaster recovery options with Site Recovery Manager Describe Site Recovery Manager integration with VMware vSphere© ClientTM Discuss Site Recovery Manager features Analyze Site Recovery Manager storage policies and integration options Discuss how Site Recovery Manager supports several disaster recovery topologies identify use cases for Site Recovery Manager across various scenarios Describe how VMware Site Recovery? for VMware Cloud? on AWS integrates with Site Recovery Manager. Deploy & Configure Site Recovery Manager Identify the requirements to deploy Site Recovery Manager Discuss the benefits of the Site Recovery Manager appliance Explore vSphere deployment models Deploy the Site Recovery Manager appliance Navigate the Site Recovery Manager configuration user interface Describe the process to register Site Recovery Manager with VMware vCenter Server© Configure site pairing Identify how to perform updates to the Site Recovery Manager appliance Configuring Inventory Mappings Outline the importance of inventory mappings Examine configuration options for inventory mappings Outline the importance of placeholders Using Array-based Replication Describe array-based replication Discuss the role of the Storage Replication Adapter (SRA) Explore the relationship between devices, consistency groups and datastore groups Configure array pairs vSphere Replication Explore vSphere Replication architecture Examine vSphere Replication functionality Formulate use cases for vSphere Replication Deploy a vSphere Replication appliance Configure vSphere Replication appliance settings Configure a vSphere Replication appliance connection Deploy a vSphere Replication server Register a vSphere Replication server Replicating Virtual Machines with vSphere Replication Configure vSphere Replication for virtual machines Explain the importance of datastore mappings Describe vSphere Replication recovery point objective scheduling Describe the vSphere Replication disk transfer protocol Building Protection Groups Define protection group functionality Examine the differences between array-based protection groups, protection groups based on vSphere Replication, and storage profile protection groups Create a protection group Discuss protection group settings Remove protection from a virtual machine Create a storage profile protection group Building Recovery Plans Discuss recovery plan concepts List recovery plan steps Discuss network planning Discuss customization options in recovery planning Outline how to implement a recovery plan Investigate recovery plan options Testing and Running a Recovery Plan Discuss use cases for Site Recovery Manager Describe planned migration Identify Site Recovery Manager workflows Discuss the importance of VMware vSphere© VMFS resignaturing Examine Site Recovery Manager integration with various vSphere technologies Outline how to conduct a recovery plan test Perform recovery plan test execution Identify the effects on the storage layer during recovery steps Explain a recovery plan execution in planned migration or disaster recovery mode Understand storage layer changes for plan execution types Identify the recovery steps for each execution type Describe how to reprotect a data center Examine failback steps Monitoring and Troubleshooting Discuss Site Recovery Manager alarms Explore Site Recovery Manager history reports Configuring advanced Site Recovery Manager settings Describe how to modify logging levels Explain how to collect log bundles Identify key log locations

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

Duration 5 Days 30 CPD hours This course is intended for Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants Overview By the end of the course, you should be able to meet the following objectives: Identify key benefits of Workspace ONE Access to address your specific use case Describe the different identity sources supported by Workspace ONE Access and apply the most appropriate to your organization's use case Differentiate common authentication methods in Workspace ONE Access and select the most suitable method to fit your business needs Illustrate how to use access policies and implement best practices within your organization Outline various authentication methods and workflows that can be implemented to ensure a robust end-user experience, while meeting your security requirements Summarize the capabilities and benefits of VMware Workspace ONE Intelligent Hub and Hub Services and learn how to effectively implement both Discuss how to implement Workspace ONE Intelligent Hub and Hub Services effectively Describe features of VMware Workspace ONE Intelligence™ and how to use it to support daily administration and maintenance Explain how to use the Workspace ONE UEM and Workspace ONE Access APIs to perform administration and maintenance Outline Workspace ONE design methodology and how it can apply to your organization In this five-day course, you build on the foundations learned in VMWare Workspace ONE: Deploy & Manage to accelerate the advancement of your deployment and management systems with VMware Workspace ONE© UEM and VMware Workspace ONE© Access?.Through a series of hands-on labs, simulations, and interactive lectures, you effectively evaluate your organization?s current practices and discover opportunities to target improvements in identity, authentication, and access management. Additionally, you learn the strategies and techniques necessary to construct an integrated management strategy, utilizing a comprehensive set of VMware Workspace ONE© services, including Hub Services, the Unified Catalog, Intelligence, and the API. Course Introduction Introduction and course logistics Course objectives Workspace ONE Platform List the high-level components of the Workspace ONE platform Identify benefits of integrating Workspace ONE Access with other Workspace ONE products Explain what services Workspace ONE Access offers Outline the use cases for Workspace ONE Access Connector Identity Sources Identify different directory types in Workspace ONE Access based on identity sources Explain supported web standards for identity Explain Workspace ONE Access workflows of an Active Directory and an LDAP directory Identify features and use cases of third-party identity sources Identify the features and use cases of the VMware AirWatch© Provisioning app Authentication Identify the benefits of modern identity and access management Explain the workflows of connector-based authentication methods, such as Kerberos, RADIUS, and RSA SecureID Explain the workflows of cloud-based authentication methods, such as mobile SSO for iOS, mobile SSO for Android, and Workspace ONE Verify Access Policies Explain access policies and their importance Describe how identity providers (IdPs) and authentication methods work with access policies Explain how to create policy rules following best practice Catalog Define the types of resources in the Workspace ONE Access catalog Outline the common SAML authentication initiation methods for web applications in Workspace ONE Access Describe the high-level integration steps of a Horizon Cloud integration with Workspace ONE Access Hub Services Describe the relationship between Hub Services, Workspace ONE Intelligent Hub, Workspace ONE UEM, and Workspace ONE Access Illustrate the primary components of Hub Services Describe the features and use cases of Workspace ONE Verify Explain how to deploy mobile flows according to a use case Workspace ONE Intelligence Describe how Workspace ONE Intelligence supports your deployment and management strategy Explain how the Digital Employee Experience Management Solution helps improve employees' Anywhere Workspace journey Explain how you can use Dashboards to access different data for your device management use cases Explain how integration works to connect and share data with third parties Workspace ONE Application Programming Interface Outline the use cases for using the Workspace ONE API Explain how to perform Workspace ONE UEM administration and maintenance through the API Explain how to perform Workspace ONE Access administration and maintenance through the API Design Methodology Explain the Workspace ONE business drivers and use case definition Define Workspace ONE services Discuss how to make architectural design decisions Explain how to create component designs Discuss which third-party components are required for infrastructure design Discuss the process of platform integration Explain the required services for service integration Explain how to design user experience

Duration 4 Days 24 CPD hours This course is intended for This course assumes the student has successfully taken and passed the NCSF Foundation 2.0 course based on the NIST Cybersecurity Framework version 1.1, release April 2018. Following the course introduction, the course provides an introduction to the intersection between digital transformation and cybersecurity, which is followed by an overview of the threat landscape. Following an approach to the implementation of cybersecurity controls, the course delves into an organizational approach to cybersecurity that starts governance, management, and a supportive culture,Finally, the course provides additional guidance for the cybersecurity practitioner to determine the current state, the desired state, and a plan to close the gap - and to do this over and over again to inculcate it into organizational DNA. Overview This course looks at the impact of digital transformation on cybersecurity risks, an understanding of the threat landscape, and an approach to the application of cybersecurity controls. It provides guidance for students on the best approach to design and build a comprehensive cybersecurity program. Executives are keenly aware of the risks but have limited knowledge on the best way to mitigate these risks. This course also enables our executives to answer the critical question - Are we secure? The class includes lectures, informative supplemental reference materials, quizzes, exercises, and formal examination. The exercises are a critical aspect of the course; do not skip them. Outcomes and benefits from this class is a practical approach that students can use to build and maintain comprehensive cybersecurity and cyber-risk management programs. This course is targeted at IT and Cybersecurity professionals looking to become certified on how to operationalize the NIST Cybersecurity Framework (NCSP) across an enterprise and its supply chain. Digital Transformation Explores what the Practitioner needs to know about the relationship between digital transformation and cybersecurity Explain how to determine the impact of cybersecurity on DX. Explain the relationships between culture and digital transformation from the perspective of a practitioner. Explain the delivery of value to stakeholders in a DX & cybersecurity environment. Illustrate the interdependent relationship between cybersecurity and DX. Threat Landscape The Practitioner needs to understand what threat actors do and their capabilities. Compare the evolving attack type impact to the threat environment. Apply knowledge about the threat landscape to maintain a readiness to respond. Develop a risk profile based on business impact analysis Establish the relationship between awareness and training in the continual improvement of cybersecurity posture. Develop and treat training & awareness as a critical aspect of deterrence Use knowledge about the threat landscape as a predicate to the adoption and adaptation of your cybersecurity posture. The Controls This chapter provides a sample set of controls based on an informative reference. Understand the purpose goals & objectives for each control. Characterize & explain the informative reference controls Discover how to apply the controls in an organizational context. Adopt & Adapt Adopt is a decision about governance; adapt is the set of management decisions that result from the decision to adopt. Distinguish Adopt, Adapt, Management & Governance. Develop an approach to adoption & adaptation. Distinguish & demonstrate the impact of organizational culture on developing cybersecurity as a capability. Develop an assessment approach to define current state. Adaptive Way of Working Threat actors are agile and highly adaptive. The cybersecurity Practitioner must develop the same capabilities Break down what constitutes an adaptive approach. Characterize & apply the need for crossfunctional teams. Recognize and prioritize the first steps (get started). Demonstrate & establish cybersecurity phases. Break down the impact of the flows. Rapid Adoption & Rapid Adaptation FastTrack FastTrack? is an approach to allow organizations to learn to adapt to an evolving threat landscape rapidly. Approach: Establish what it takes to adopt CS. Determine how that impacts management adaptation of CS. Determine how that impacts the capability to assess. CS Capability: Determine the gap between existing & needed capabilities. Establish what must be developed. Develop appropriate risk management profile. Discover how cybersecurity impacts people, practice & technology impacts organization. Differentiate CIS Implementation groups. Determine appropriate implementation group & approach. Develop appropriate phase approaches. CIIS Practice Cybersecurity is an ongoing game of cat and mouse. Organizations must learn how to inculcate cybersecurity improvement into their DNA. Break down & develop mechanisms for ongoing cybersecurity improvement that includes developing a learning organization. Illustrate an improvement plan based on the NIST 7-Step Approach. Illustrate an improvement plan based on the Improvement GPS Demonstrate understanding of Cybersecurity Maturity Model Certification Break down the balancing loop & how it fits into the escalation archetype Use the Fast Track? (improvement & implementation) cycles.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for intermediate to advanced Business Analysts who are looking to improve their skills for eliciting, analyzing, documenting, validating, and communicating requirements. Overview Obtain a thorough understanding of the core responsibilities of the business analyst Understand the main professional associations and standards supporting business analysts in the industry Discuss and explore the components of each of the domains/knowledge areas that comprise the work of business analysis Recognize the importance of properly defining the business need prior to engaging in requirements activities Formulate a strong understanding of the concepts that comprise strategy analysis Obtain experience with identifying and analyzing stakeholders Decipher between project and product scope and successfully use models to communicate scope Thoroughly understand and identify the various requirements categories and be able to recognize requirements of various types Explore business rules analysis Understand the benefits of process modeling and the common modeling language of BPMN Discuss process models and how the techniques can capture details about the as-is/to-be environment Learn how to properly prepare and conduct interviews Explore the components of use cases Learn what it means to package requirements Obtain hands-on experience with a number of business analysis techniques and gain hands-on experience eliciting, defining, and writing requirements. This course provides students a clear understanding of all the facets of the business analysis role, including a thorough walkthrough of the various domain/knowledge areas that comprise the business analysis profession. Students are provided an opportunity to try their hand at several business analysis techniques to assist with improving their skills in stakeholder identification, scope definition, and analyzing, documenting, and modeling requirements. Introduction to Business Analysis What is business analysis Benefits and challenges of business analysis Project success factors A Closer Look at the Business Analyst Role Definition of a business analyst Responsibilities of a business analyst Importance of communication/collaboration BA role vs. PM role Project roles involved in requirements IIBA/PMI and the goals of a professional association Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis beyond project work Business analysis core concepts Business analysis perspectives IIBA and PMI certifications for business analysts Workshop: Choose Your Project Supporting the Project Portfolio (Enterprise Analysis) Define Strategy Analysis When to perform Strategy Analysis Components of Strategy Analysis Defining the business need Envisioning the Product and Project Defining business requirements The importance of stakeholders Stakeholder identification Tips for analyzing stakeholders Techniques for managing stakeholder lists Discussion: Who is involved in strategy analysis? Workshops: Define the Business Need, Write Business Requirements, and Identify Stakeholders Understanding and Defining Solution Scope Defining solution scope Techniques for defining solution scope Applying the brainstorming technique Project scope vs. Product scope Finding solution boundaries The Context Diagram Actors and key information Workshop: Draw a Context Diagram Understanding Requirements What is a requirement? Requirement types Business, Stakeholder, Solution, and Transition requirements Assumptions and constraints Business rules Taxonomy of business rules Decision tables How to write simple calculations Requirements vs. business rules Document requirements Workshop ? Document Requirements Elicitation and Process Modeling Why do we model processes? What is Business Process Management? Using a modeling notation ?As Is? vs. ?To Be? modeling Why use BPMN? Basic BPM notation Business Process Modeling ? A case study Business Process Realignment ?As Is? vs. ?To Be? activity diagrams Workshop: Create a Business Process Model Planning & Eliciting Requirements Interviewing ? what and why? Preparing for an effective interview Types of questions to ask Sequencing questions Active listening techniques Planning for elicitation Conducting the interview Establishing rapport Active Listening Feedback techniques Types of elicitation techniques Workshops: Planning for Elicitation and Conducting an Elicitation Session Use Case & User Story Analysis What is an Actor? Types of Actors How to ?find? Use Cases? Diagramming Use Cases Tips on naming Use Cases Explaining scenarios The use case template Components of a use case Scenario examples Best practices for writing Use Cases Scenarios and flows Alternate and exception flows Exercises: Drawing a Use Case Diagram, Writing the Main Success Scenario, and Writing Alternate and Exception Scenarios Analyzing & Documenting Requirements Requirements and Use Cases Non-Functional requirements User Interface Requirements UI Data Table Reporting requirements Data requirements Data accessibility requirements Characteristics of good requirements The business requirements document (BRD) BRD vs. Functional Requirements Specification Preparing the requirements package Requirements traceability Workshops: Develop a User Interface, Analyzing Requirements, and Tracing requirements Additional Resources Useful books and links on writing effective requirements

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for IT Professionals and Consultants. Overview Identify risks and areas for improvement in a Citrix Virtual Apps and Desktops environment by assessing relevant information in an existing deployment. Determine core Citrix Virtual Apps and Desktops design decisions and align them to business requirements to achieve a practical solution. Design a Citrix Virtual Apps and Desktops disaster recovery plan and understand different disaster recovery considerations. This advanced 5-day training course teaches the design principles for creating a Citrix Virtual Apps and Desktops virtualization solution. In this training, you will also learn how to assess existing environments, explore different scenarios, and make design decisions based on business requirements. This course covers the Citrix Consulting approach to design and covers the key design decisions through lectures, lab exercises, and interactive discussions. You will also learn about additional considerations and advanced configurations for multi-location solutions and disaster recovery planning. This training will help you prepare for the Citrix Certified Expert in Virtualization (CCE-V) exam. Module 1: Methodology & Assessment The Citrix Consulting Methodology Citrix Consulting Methodology Use Business Drivers Prioritize Business Drivers User Segmentation User Segmentation Process App Assessment Introduction App Assessment Analysis Why Perform a Capabilities Assessment? Common Capabilities Assessment Risks Module 2: User Layer Endpoint Considerations Peripherals Considerations Citrix Workspace App Version Considerations Citrix Workspace App Multiple Version Considerations Network Connectivity and the User Experience Bandwidth and Latency Considerations Graphics Mode Design Considerations HDX Transport Protocols Considerations Media Content Redirection Considerations Session Interruption Management Session Reliability Feature Considerations Session Interruption Management Auto-Client Reconnect Feature Considerations Session Interruption Management ICA Keep-Alive Feature Considerations Module 3: Access Layer Access Matrix Access Layer Access Layer Communications Double-Hop Access Layer Considerations Citrix Cloud Access Layer Considerations Use Cases for Multiple Stores Define Access Paths per User Group Define Number of URLs Configuration and Prerequisites for Access Paths Citrix Gateway Scalability Citrix Gateway High Availability StoreFront Server Scalability StoreFront Server High Availability Module 4: Resource Layer - Images Flexcast Models VDA Machine Scalability VDA Machine Sizing with NUMA VDA Machine Sizing VDA Machine Scalability Cloud Considerations Scalability Testing and Monitoring Secure VDA Machines Network Traffic Secure VDA Machines Prevent Breakouts Secure VDA Machines Implement Hardening Secure VDA Machines Anti-Virus Review of Image Methods Citrix Provisioning Overall Benefits and Considerations Citrix Provisioning Target Device Boot Methods Citrix Provisioning Read Cache and Sizing Citrix Provisioning Write Cache Type Citrix Provisioning vDisk Store Location Citrix Provisioning Network Design Citrix Provisioning Scalability Considerations Citrix Machine Creation Services Overall Benefits and Considerations Citrix Machine Creation Services Cloning Types Citrix Machine Creation Services Storage Locations & Sizing Citrix Machine Services Read and Write Cache App Layering Considerations Image Management Methods Module 5: Resource Layer - Applications and Personalization Application Delivery Option Determine the Optimal Deployment Method for an App General Application Concerns Profile Strategy Profile Types Review Citrix Profile Management Design Considerations Citrix Profile Management Scaling Citrix Profile Management Permissions Policies Review Optimize Logon Performance with Policies Printing Considerations Module 6: Control Layer Pod Architecture Introduction Pod Architecture Considerations Citrix Virtual Apps and Desktops Service Design Considerations Implement User Acceptance Testing Load Balancing the Machine Running the VDA Citrix Director Design Considerations Management Console Considerations Change Control Delivery Controller Scalability and High Availability Control Layer Security Configuration Logging Considerations Session Recording Module 7: Hardware/Compute Layer Hypervisor Host Hardware Considerations Separating Workloads Considerations Workload Considerations VMs Per Host and Hosts Per Pool Citrix Hypervisor Scalability VM Considerations in Azure and Amazon Web Services Storage Tier Considerations Storage I/O Considerations Storage Architecture Storage RAID & Disk Type Storage Sizing LUNs Storage Bandwidth Storage in Public Cloud Datacenter Networking Considerations Securing Hypervisor Administrative Access Secure the Physical Datacenter Secure the Virtual Datacenter Module 8: Module 8: High Availability and Multiple Location Environments Redundancy vs. Fault Tolerance vs. High Availability Multi-Location Architecture Considerations Multi-Site Architecture Considerations Global Server Load Balancing Optimal Gateway Routing Zone Preference and Failover StoreFront Resource Aggregation StoreFront Subscription Sync Hybrid Environment Options Citrix Provisioning Across Site Site Database Scalability and High Availability Citrix Provisioning Across Sites Considerations Citrix Machine Creation Across Sites App Layering Across Sites Managing Roaming Profiles and Citrix Workspace App Configurations Across Devices Profile Management Multi-Site Replication Considerations Folder Redirections and Other User Data in a Multi-Location Environment Application Data Considerations Cloud-Based Storage Replication Options Multi-Location Printing Considerations Zone Considerations Active Directory Considerations Module 9: Disaster Recovery Tiers of Disaster Recovery Disaster Recovery Considerations Business Continuity Planning and Testing Citrix Standard of Business Continuity

Duration 5 Days 30 CPD hours This course is intended for This course is intended for those responsible for the installation, configuration, maintenance, or troubleshooting of PGP Universal Server or PGP Desktop. Overview This course provides instruction on PGP Universal Server 3.2 and PGP Desktop 10.2.At the completion of the course, you will be able to: Describe the features, concepts, components, and terminology of both the PGP Universal Server 3.2 and PGP Desktop 10.2products. Install PGP Universal Server 3.2 and complete setup using the most commonly configured options. Install a managed and customized PGP Desktop 10.2 client. Configure, complete administration tasks for, and use PGP Whole Disk Encryption and other PGP Desktop features. Configure policy-based messaging security for internal and external recipients. Create and modify users, user policies, and groups using either manual or directory integration methods. Combine two or more PGP Universal Servers into a cluster. This is designed to provide you with the fundamental knowledge a nd hands-on lab experience to install, administer, and troubleshoot the PGP Universal Management Server and primary client product. Cryptography Essentials Cryptography defined Caesar cipher Symmetric-Key Cryptography Public-Key Cryptography PGP Public-Key Cryptography Digital Signatures Trust Models Keys, Key Signatures and Key properties Verifying keys with key fingerprints Passphrases Certificates PGP Product Information PGP Universal Server PGP Desktop PGP Command Line PGP Support Package for BlackBerry PGP Mobile PGP iOS Viewer Installing PGP Universal Server PGP Universal Server overview Installation tasks and options Completing the PGP Universal Server Setup Assistant Administrative Keys A review of trust and verification The Organization Key The Organization Certificate Configuration and usage of the Additional Decryption Key Other certificates used for trust on PGP Universal Server Ignition key types and features Consumers and Groups Consumers and Groups PGP product user definition Consumer groups Introduction to consumer policy How users, groups, and policy work together Server Messaging Learn Mode In-depth look at Mail Proxy configuration Description of server mail flow and typical configurations Monitoring and Reporting Server monitoring and logging Updates, backups, and restoring Mail Policy Definition of policy chains and rules Rule conditions, actions, and key searches Default mail flow and message policy Adding custom chains to mail flow Overview of various types of policy chains Demonstration and detailed explanation of adding a rule Special messaging actions and dictionaries Key Not Found Problems that require a Key Not Found policy Introduction to Key Not Found configuration Web Messenger Definition of Web Messenger Description of functionality Demonstration of end-user inbox creation Inbox and service administration Inbox replication and backup Customization templates Regular Email option for Web Messenger PDF Messenger statement and certified delivery How the Out of Mail Stream Consumer Policy option functions PGP public key directories Smart Trailer invitation option overview PGP Desktop / S/MIME option overview PGP Universal Satellite overview Preparing Universal Server for PGP Desktop Clients Introduction to directory synchronization High-level overview of LDA P How the server uses a directory to add and assign users to groups Configuring PGP Universal Server Directory Synchronization Keys Managed key configuration Key modes Subkeys Key usage flags Smart card Introduction to key management services Installing PGP Desktop System requirements Citrix and TS compatibility Downloading a custom PGP Desktop installer Modifying installed components Configuring Client Enrollment Definition of enrollment Email, LDA P, and Silent enrollment type overview General PGP Desktop Policy General PGP Desktop Policy Options on the General Card of the PGP Desktop settings of a consumer policy Licensing managed PGP Desktop clients Updating settings for managed installations PGP Desktop Messaging How PGP Desktop affects messaging infrastructure Options on the Messaging Card of the PGP Desktop settings of a consumer policy MAPI encrypt and sign buttons and offline mail processing Configuring PGP Whole Disk Encryption What is Whole Dis k Encryption Configuring WDE PGP Whole Disk Encryption for Windows PGP Whole Disk Encryption for Mac OSX PGP w hole Disk Encryption for Linux PGP Whole Disk Encryption Management and Recover The pgpwd command-line tool Logon failure and reporting The WDE-ADMIN group for large-scale administration PGP Whole Disk Encryption in the PGP Desktop settings of a consumer policy, including authentication methods and user per missions Recovery options PGP NetShare Defining PGP NetShare Encrypted folder creation Configuration of the PGP Universal Server Consumer Policy options for NetShare, including automated folder protection and application-based file protection Client-side administration features for PGP NetShare Miscellaneous compatibility and feature information about PGP NetShare Active Directory Group integration and PGP NetShare usage demonstrations Other PGP Desktop Utilities PGP Zip file and folder protection Securely erasing information using PGP Shredder and the Shred Free Space features PGP Virtual Disk secure volumes Usage cases and PGP Portable definition Clustering How PGP Universal Server Clustering works Using the DMZ Clustering Zone Cluster failover Web Messenger inbox replication Demonstration of cluster creation

Duration 70 Days 420 CPD hours Cisco Learning Library: Networking offers a subscription to all Cisco core online networking training, including product training, technology training, and certifications such as Cisco Routing and Switching, Wireless, Design, and Network Programmability.This comprehensive technical training library includes full-length, interactive certification courses, additional product and technology training with labs, and thousands of reference materials. Networking Library Certification Courses CCNA Implementing and Administering Cisco Solutions (CCNA) v1.0 CCNP Enterprise Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Designing Cisco Enterprise Wireless Networks (ENWLSD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 CCIE Enterprise Infrastructure Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 CCIE Enterprise Wireless Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Product and Technology Training Implementing and Administering Cisco Solutions (CCNA) v1.0 Developing Applications and Automating Workflows Using Cisco Core Platforms (DEVASC) v1.0 Developing Applications Using Cisco Core Platforms and APIs (DEVCOR) v1.0 Developing Solutions Using Cisco IoT and Edge Platforms (DEVIOT) v1.0 Implementing DevOps Solutions and Practices Using Cisco Platforms (DEVOPS) v1.0 Developing Applications for Cisco Webex and Webex Devices (DEVWBX) v1.0 Implementing Automation for Cisco Enterprise Solutions (ENAUI) v1.0 Implementing Automation for Cisco Collaboration Solutions (CLAUI) v1.0 Implementing Automation for Cisco Data Center Solutions (DCAUI) v1.0 Implementing Automation for Cisco Security Solutions (SAUI) v1.0 Implementing Automation for Cisco Service Provider Solutions (SPAUI) v1.0 Introducing Automation for Cisco Solutions (CSAU) v1.0 Cisco Certified Technician Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.0 Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) v1.0 Implementing Cisco SD-WAN Solutions (SDWAN300) v1.0 Designing Cisco Enterprise Networks (ENSLD) v1.0 Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 Cisco NCS 2000 Deploying 96-Channel Flex Spectrum (OPT201) v3.0 Cisco Digital Network Architecture Implementation Essentials (DNAIE) v2.0 Understanding Cisco Industrial IoT Networking Foundation (INFND) v1.0 Programming Use Cases for Cisco Digital Network Architecture v1.0 (DNAPUC) v1.0 Engineering Cisco Meraki Solutions Part 1 (ECMS1) v1.0 Deploying Cisco SD-Access (ENSDA) v1.1 Cisco SD-WAN Operation and Deployment (ENSDW) v1.0 Introduction to Cisco IOS XR (IOSXR100) v2.0 Cisco IOS XR System Administration (IOSXR200) v1.1 Cisco IOS XR Basic Troubleshooting (IOSXR201) v1.1 Cisco ASR 9000 Series IOS XR 64-Bit Software Migration and Operational Enhancements (IOSXR211) v1.0 Cisco IOS XR Layer 3 VPN Implementation and Verification (IOSXR301) v1.1 Cisco IOS XRMulticast Routing Implementation and Verification (IOSXR302) v1.1 Cisco IOS XR Broadband Network Gateway Implementation and Verification (IOSXR304) v1.0 NSO Essentials for Programmers and Network Architects (NSO201) v3.0 Cisco NSO Administration and DevOps (NSO303) v3.0 Cisco Optical Technology Advanced (OPT300) v2.0 Implementing Segment Routing on Cisco IOS XR (SEGRTE201) v2.0 Operating and Implementing Cisco WAN Automation Engine (WAE200) v3.0 Implementing Cisco Virtual Wide Area Application Services (VWAAS) v1.0 Configuring and Operating Cisco EPN Manager (EPNM100) v3.0 Cisco Elastic Services Controller (ESC300) v2.0 Product and Technology Training Deploying Cloud Connect Solutions with Cisco Cloud Services Router 1000V (CLDCSR) v1.0 Implementing Cisco Multicast (MCAST) v2.0 Cisco Prime Central Intermediate ? Administration and Operations (CPCI-AO) v1.0 Cisco Prime Network Intermediate ? Administration and Operation (CPNI-AO) v1.1 Cisco Prime Provisioning (CPP) v6.5 Cisco Prime Performance Manager (CPPERF) v1.0 Implementing Cisco Catalyst 9000 Switches (ENC9K) v1.0 Cisco Aggregation Services Router 9000 Series Essentials (ASR9KE) v6.0 Network Convergence System 5500 Series Router (NCS5500HW) v1.0 Cisco DNA Center Fast-Start Use Cases (A-SDA-FASTSTART) Getting Started with DNA Center Assurance (A-DNAC-ASSUR) v1.0 Overview of Cisco DNA Center Fast Start Use Cases for System Engineers (P-SDA-SYSEF) Planning and Deploying SD-Access Fundamentals (For Customers) (CUST-SDA-FUND) v1.0 Preparing the Identity Services Engine (ISE) for SD-Access (For Customers) (CUST-SDA-ISE) v1.0 SD-Access 1.2 Update Supplement (A-SDA-12UPDT) The SD-WAN Mastery Collection - Getting Started (For Customers) v1.0 (A-SDW-START) The SD-WAN Mastery Collection - Deploying the Data Plane (For Customers) v1.0 (A-SDW-DATPLN) The SD-WAN Mastery Collection - Developing the Overlay Topology (For Customers) v1.0 (A-SDW-OVRLAY) The SD-WAN Mastery Collection - Managing the Application Experience (For Customers) v1.0 (A-SDW-APPEXP) The SD-WAN Mastery Collection - Bringing Up the Control Plane Devices (For Customers) v1.0 (A-SDW-CTRPLN) Securing Branch Internet and Cloud Access with Cisco SD-WAN (A-SDW-BRSEC) Programming for Network Engineers (PRNE) v1.0 Cisco Optical Technology Intermediate (OPT200) v2.0 Advanced Implementing and Troubleshooting MPLS VPN Networks (AMPLS) BGP Bootcamp (BGP) Building Core Networks with OSPF, IS-IS, BGP and MPLS Bootcamp (BCN) Configuring BGP on Cisco Routers (BGP) v4.0 Implementing Cisco MPLS v3.0 Internetworking Technology Overview (ITO) Introduction to IP Multicast Bootcamp Introduction to IPsec VPN Bootcamp (IPsec VPN) Introduction to IPv6 Bootcamp (IPv6) Introduction to MPLS-VPN Bootcamp (MPLS-VPN) LAN Switching Bootcamp (LAN-SW) RP Bootcamp Troubleshooting for Network Support Engineers

Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT Professionals who will deploy and manage networks based on HPE's ArubaOS-CX switches. Overview After you successfully complete this course, expect to be able to: Use NetEdit to manage switch configurations Use the Network Analytics Engine (NAE) to implement scripting solutions to provide for proactive network management and monitoring Compare and contrast VSX, VSF, and backplane stacking Explain how VSX handles a split-brain scenario Implement and manage a VSX fabric Define ACLs and identify the criteria by which ACLs select traffic Configure ACLs on AOS-CX switches to select given traffic Apply static ACLs to interfaces to meet the needs of a particular scenario Examine an ACL configuration and determine the action taken on specific packets Deploy AOS-Switches in single-area and multi-area OSPF systems Use area definitions and summaries to create efficient and scalable multiple area designs Advertise routes to external networks in a variety of OSPF environments Promote fast, effective convergence during a variety of failover situations Use virtual links as required to establish non-direct connections to the backbone Implement OSFP authentication Establish and monitor BGP sessions between your routers and ISP routers Advertise an IP block to multiple ISP routers Configure a BGP router to advertise a default route in OSPF Use Internet Group Management Protocol (IGMP) to optimize forwarding of multicast traffic within VLANs Describe the differences between IGMP and IGMP snooping Distinguish between PIM-DM and PIM-SM Implement PIM-DM and PIM-SM to route multicast traffic Implement Virtual Routing Forwarding (VRF) policies to contain and segregate routing information Create route maps to control routing policies Understand the use of user roles to control user access on AOS-CX switches Implement local user roles on AOS-CX switches and downloadable user roles using a ClearPass solution Implement 802.1X on AOS-CX switch ports Integrate AOS-CX switches with an Aruba ClearPass solution, which might apply dynamic role settings Implement RADIUS-based MAC Authentication (MAC-Auth) on AOS-CX switch ports Configure captive portal authentication on AOS-CX switches to integrate them with an Aruba ClearPass solution Combine multiple forms of authentication on a switch port that supports one or more simultaneous users Configure dynamic segmentation on AOS-CX switches This course teaches you the advanced skills necessary to implement and operate enterprise level Aruba campus switching solutions. You will build on the skills you learned at the Associate level to configure and manage modern, open standards-based networking solutions using Aruba's OS-CX routing and switching technologies. In this course, participants learn about ArubaOS-CX switch technologies including: securing port access with Aruba's dynamic segmentation, redundancy technologies such as Multiple Spanning Tree Protocol (MSTP), link aggregation techniques including Link Aggregation Protocol (LACP) and switch virtualization with Aruba?s Virtual Switching Extension (VSX) and Aruba's Virtual Switching Framework (VSF). This course is approximately 50% lecture and 50% hands-on lab exercises. Introduction to Aruba Switching Switches overview Architectures NetEdit Overview Centralized configuration Switch groups/templates AOS-CX mobile App Network Analytics Engine (NAE) Overview Configuration Core NAE feature lab sflow, local mirror, remote mirror VSX VSF vs. VSX: access and Agg/core design Stacking review VSF and uni/multi packet forwarding Stack fragments / split brain VSX Overview: roles, control, data, management planes VSX components (ISL, Keepalive, VSX LAG, Active Gateway, Active-Forwarding, Link Delay) Split Brain scenario Upstream Connectively Options (ROP single VRF, SVIs with multiple VRF, VSX Lag SVIs with multiple VRFs) Upstream/Downstream unicast traffic flow (South-North and North-South) VSX Configuration: VSX and Active Gateway VSX firmware updates ACLs Overview: types, components MAC ACL, Standard ACL, Extended ACL, Classifier-based Policies Configuration: wildcard bits, logging, pacl, vacl, racl Advanced OSPF Review basic OSPF Multi area: setup and aggregation Area-Types Stub, Totally Stub, NSSA, Totally NSSA External routes OSPF tuning: costs, bfd, gr, auth, vrrp, virt link BGP Overview: i/e bgp, as numbers Best path selection Configuration: route announcement Route filtering to prevent transit as IGMP Overview Querier Snooping Unknown multicasts Multicast Routing: PIM Overview PIM DM 802.1X Authentication Overview: roles, requirements, coa, accounting Dynamic port configuration: avp, acl, qos, VLAN Port-based vs. user-based: examples Radius service tracking, critical VLAN MAC Authentication Overview: Use cases Radius-based MAC Auth Dynamic Segmentation Leverage dynamic segmentation features Configure tunneled-node on AOS-CX switches Describe when and how to configure PAPI enhanced security, high availability, and fallback switching for tunneled-node Quality of Service Overview VoQ (Virtual Output Queue) QOS: queueing, QOS marks, dot1p, dscp Trust levels QOS configuration: port, VLAN, policies Interaction with user roles Queue configuration Rate limiters LLDP-MED Additional Routing Technologies VRF - Management VRF PBR MDNS PIM SM Capitve Portal Authentication Overview of guest solutions Built-in web auth ClearPass redirect with CPPM