Name: Advanced Phlebotomy - Skills & Techniques (GPT005)
Price: 195 GBP
Availability: InStock

moderntronics

Harrow,

In these terms and conditions (“Conditions”) the following expressions shall have the following meanings: “Business Day” means any day other than Saturday, Sunday or a public holiday. “Business Hours” means the hours detailed in Condition 32 below. “Contact Hours” means Monday to Friday (inclusive) from 07:00 hours to 17:00 hours but excluding bank holidays. “Contract” means any contract between MT and the Customer for the supply of Hardware and/or Software (with the associated Licence) and/or services which is subject to these Conditions. “Customer” means any person, firm or company who enters into a Contract with MT to which these Conditions apply. “Force Majeure” means any event outside the reasonable control of either Party affecting its ability to perform any of its obligations (other than as to payment) under these Conditions. “Goods” means all or any tangible or intangible goods or intellectual property including but not limited to Hardware and Software which are provided to a Customer in accordance with these Conditions. “Hardware” means any hardware provided by MT to the Customer. “MT” means MODERNTRONICS Ltd. or its servants and agents as the case may be. “Insolvency Event” means any one of the following in relation to the Customer: (i) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (ii) a petition for a winding up or an administration or bankruptcy order being presented, or such an order made; (iii)any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral of all or any indebtedness; (iv) suspension of payments to all or any creditors and/or ceasing business; (v)an encumbrancer taking possession of all or any assets; (vi) an administrator or receiver being appointed over the Customer or all or any of its assets; (vii)any action anywhere similar or analogous to any of the foregoing; or MT reasonably believing that any of the foregoing is imminent. “Licence” has the meaning attributed to it in Condition 23 below. “Minimum Term” means the term set out in Condition 17 below. “Party” means MT or the Customer and “Parties” means both of them. “Response Time” means two Working Hours from an initial call to the hotline under Condition 26 or 28 below. “Seminar” means any seminar provided by MT. “Service Operator” has the meaning given to that term in Condition 28 below. “Site” means https://www.moderntronics.com and all subdomains including (but without limitation) “Software” means software or software updates or upgrades provided by MT and licensed to the Customer under Condition 23 below. “Training Sessions” means any training session provided by MT. “Working Hours” means the hours between 9:00 to 17:00 on any Business Day 2. Interpretation In these Conditions, the following rules apply: A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). A reference to a Party includes its personal representatives, successors or permitted assigns. A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails. 3. General Information These Conditions apply when MT: sells and delivers Hardware; sells and delivers Licences; sells and delivers Software; or provides repairs or any other services to the Customer. They will also apply to other business transactions unless MT agrees that alternative special conditions apply. These Conditions apply to the exclusion of any other conditions that may be proposed by a Customer or implied by law (insofar as such exclusion is lawful). Part II Specific Provisions for the Use of the Online Shop Customers purchasing Goods from the Site, must read all Parts of these Conditions, which apply to them in full. 4. Consumers The Goods and services provided by MT are designed only for sale to and use by businesses in the course of their business activities. MT does not knowingly sell to any person dealing as a consumer or supply anything for personal use. 5. Customer’s Status By placing an order on the Site, the Customer warrants that he or she is: legally capable of entering into binding contracts and, where the Customer is an individual, that he or she is at least 18 years old; and is dealing in a business capacity and purchasing Goods and/or services for the purpose of his business and not for personal use. Part III General Conditions for the Provision of Goods and Services 6. Formation of Contract Quotations provided by MT to the Customer are not binding on MT. The Customer’s order constitutes an offer to MT to buy the Goods or services. All orders are subject to acceptance by MT. The offer will be deemed accepted, and a Contract formed, when MT sends the Customer confirmation that the Goods have been dispatched (“Dispatch Confirmation”) or, in the absence of a Dispatch Confirmation, when the Goods are delivered. The Contract will only relate to those Goods whose dispatch is confirmed to the Customer by a Dispatch Confirmation or if no Dispatch Confirmation is sent, those Goods which are actually dispatched. MT is not obliged to supply any Goods which may have been part of the Customer’s order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation. Subject to Condition 17 below, an order for services will be deemed to have been accepted, and a Contract formed, when MT sends the Customer confirmation that the services ordered will be provided (“Service Confirmation”) or, in the absence of a Service Confirmation, when the services begin to be provided. Oral representations will only be binding upon MT if they are expressly confirmed in writing by MT to the Customer. 7. Price Unless MT expressly specifies prices to the Customer, MT’s current list of prices applicable at the time of the acknowledgement of order will apply. Unless otherwise agreed in writing, all prices are exclusive of value added tax, postage, freight, insurance, forwarding fees, installation and commissioning, travelling expenses and subsistence, which will be added as appropriate. MT will charge overtime for work outside of their normal Business Hours at up to 150% of the hourly rate from time to time applicable during Business Hours. Subject to Condition 16 below, prices are liable to change at any time, but changes will not affect orders in respect of which MT has already sent the Customer a Dispatch Confirmation or a Service Confirmation as the case may be. The Site contains a large number of products and it is always possible that, despite MT’s efforts, some of the products listed may be incorrectly priced. MT will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, MT will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, MT will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. MT is under no obligation to provide any Goods or services to the Customer at an incorrect (lower) price, even after MT has sent a Dispatch Confirmation or a Service Confirmation in relation to those Goods or services if such incorrect price could reasonably have been expected to be recognised by the Customer as an error. 8. Delivery and Availability The Customer’s order for Goods will be fulfilled by the delivery date in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date the Customer made his order (where such an order leads to a Contract). The period for delivery or performance of the Contract will normally commence on MT’s acknowledgement of the order. However, if the Customer is required to do anything before MT can effect delivery, MT will, as soon as practicable, notify the Customer accordingly. The time within which MT must deliver any Goods will run from the date on which MT receives notice from the Customer that it has duly complied with such notification from MT. Unless otherwise agreed in writing, any periods mentioned in the acknowledgement of order for services and Software development are based on a preliminary estimate of the required workload and therefore are approximate only. Time of delivery and performance is not of the essence. If MT fails to meet any delivery or performance dates set out in the acknowledgement of order and is solely responsible for such failure, the Customer may terminate the Contract but only after MT has been given an opportunity to rectify the situation and subsequently fails to meet the revised set of delivery or performance dates provided by MT to the Customer in writing. Unless MT has been deliberately or grossly negligent, all further claims of the Customer on the basis of the delay in performance are excluded. If MT cannot deliver or perform its obligations under the Contract due to Force Majeure or a failure of the Customer to cooperate or any other act, default or omission of the Customer, then MT will be entitled to perform its obligations under the Contract once the issue has been resolved, provided the issue occurred while MT was still allowed to deliver or perform and MT shall have no liability whatsoever for any delay or its failure to perform its obligations. 9. Agreed Performance Unless specified otherwise in writing, the agreed performance in respect of any repairs provided by MT, at the Customer’s request will be to adjust the relevant unit(s) to MT’s applicable standard specifications for that unit. Where the relevant unit(s) cannot be repaired to MT’s applicable standard specification due to the Customer limiting the repairs required or the time and money to be invested MT may exceed the Customer’s request if MT considers, at its sole discretion, that such additional repairs are reasonable and will ensure the proper functionality of the unit in question. The agreed performance levels for MT’s maintenance and care services are as set out in Conditions 26 and 28 below; for all other services the agreed performance levels will be as set out in the acknowledgement of order. 10. Refunds Where the Customer returns Goods (at the Customer’s cost) because he or she claims that the Goods are defective, MT will examine the returned Goods and will notify the Customer of its findings within a reasonable period of time. If MT (in its sole discretion) deems that the Goods are defective, MT may at its option repair, replace or provide a refund in respect of such defective Goods. MT will process any repair, replacement or refund as soon as practicable and, in the case of any refund, within 30 days of the day MT confirmed to the Customer that the Customer was entitled to the same. Such refunds will be made in full, including a refund of any delivery charges for sending the item to the Customer. 11. Import Duty If the Customer orders Goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that MT has no control over these charges and cannot predict their amount. Customers should contact their local customs office for further information before placing an order. Customers must comply with all applicable laws and regulations of the country for which the Goods are destined. The Customer will indemnify and keep indemnified MT in respect of all costs, proceedings, losses and liabilities resulting from any breach by the Customer of any such laws. 12. Retention of Title to Property The Goods will be at the Customer’s risk from the time of delivery. Property in and title to all Goods will remain with MT until MT has received payment for the full price of all the Goods (and/or all other goods and/or services supplied by MT to the Customer under any other contract whatsoever).. The Customer may sell or use Goods in which title is retained during the course of their normal business, but may not give such Goods by way of pledge or pledge these Goods as security. Until the property in and title to the Goods passes to the Customer: the Customer shall keep the Goods properly stored, protected and insured and separate from all or any other goods whether belonging to MT, the Customer or any third party; MT shall be entitled at any time forthwith to revoke the Customer’s power to deal with the Goods; and such power shall automatically cease if an Insolvency Event shall occur in respect of the Customer; and the Customer shall not make any modification to the Goods, the Software or their packaging or alter, remove or tamper with any marks, numbers or other means of identification used on or in relation to the Goods. Upon termination of the Customer’s power to deal with the Goods, the Customer shall place the Goods at the disposal of MT and MT are hereby irrevocably authorised without the need for consent of any third party but using only such force as may be necessary, to enter upon any premises of the Customer or any third party for the purpose of removing the Goods. If third parties claim title to Goods with retained title, the Customer will inform MT without delay, will notify the person making the claim of MT’s title and will support MT in enforcing its rights, including taking all the necessary steps required to preserve MT’s rights, including commencing litigation at the Customer’s own expense. If the Customer breaches the Contract, e. g. by delaying payment, the Customer will be obliged to return the Goods with retained title if requested by MT, in return for which MT will not terminate the Contract. 13. Payment Where services, maintenance or care are provided on an ongoing basis, MT will invoice the Customer for these at the beginning of the billing period or as soon as reasonably practicable thereafter. The Customer will pay MT’s invoices in full within 30 days from the date of the relevant invoice. Depending on the scope of an order, payments for such services, maintenance or care are due either upon placement of the order by the Customer or upon partial delivery of the same of between 40 to 50% of their respective order value. BACS or cheque are the only methods of payment accepted. Invoices for Seminars and Training Sessions will be issued at the beginning of the respective session and payment is due immediately and without deduction. 14. Delay of Payment Where a Customer fails to pay an invoice by the due date, MT will be entitled to charge the Customer interest on all monies outstanding from the due date until the actual date of payment (both before and after judgment) at a rate of 8% above the base rate of the Bank of England calculated on a daily basis. 15. Setting-Off and Refusal of Payment The Customer cannot exercise any right of set-off in respect of amounts owed to or by MT. 16. Change of Pricing by MT for Ongoing Maintenance or Care MT may increase its prices for maintenance and services by giving the Customer written notice 2 months prior to the end of the Minimum Term. The Customer has 4 weeks from the date of receipt of the written notice from MT to object to the change. Where the Customer so objects, the Customer will be entitled to give notice to MT to terminate the Contract as of the date of the proposed price increase. 17. Automatic Extension of Contract Where services, maintenance or care are performed on an ongoing basis the Contract will come into effect upon acceptance by MT of the first order from the Customer for Software maintenance. The Contract will initially run until the date specified at “Minimum Service Duration” as set out in the “MT Service Product List” or until the expiry date where an expiry date is stipulated in the Contract (“Minimum Term”). Subject to one of the Parties serving written notice of termination on the other at least three months prior to the expiry of the Minimum Term, the Contract will be extended automatically. In the case of Software Licences supplied without a time limit, the Contract will extend until December 31st of the current year. The subsequent extension periods will begin on January 1st and end on December 31st of the respective year. In the case of Software Licences supplied with limited validity (e.g. a licence for 1-year) the extension is based on the terms and conditions set out in the description of the respective licence (e.g. extension by one further year). Unless otherwise agreed in writing, any extension to a Contract will be on the basis of MT’s current price list as at the date of such extension. 18. Delivery Obligations and Shipping The conditions for EXW (ex works) (MT’s premises or such other place referred to in the relevant order) as set out in the Incoterms 2010 apply to delivery of any Goods. Claims for any transport damages and any replacement of damaged Goods, remain with the Customer who is responsible for adhering to the mode and period for the filing of any claims with carriers, shippers and insurers. 19. Scope of Warranty (Material Deficiencies and Deficiencies in Title) MT warrants that the Hardware is free from defects in workmanship and material as at the time of transfer of risk; and warrants that the Software does not contain any flaws which void or substantially reduce its value or suitability for the usual or contracted purpose. Where MT is not the author of the Software, MT does not warrant that such Software will run without interruptions or errors, nor that MT will be capable of resolving all Software errors, nor that the Customer will be capable of achieving all of the functions included in the Software in all of the combinations chosen by the Customer, nor that these will meet the Customer’s requirements. MT will only warrant the quality and/or durability of Goods if it has expressly agreed in writing with the Customer that it will do so. The warranty period is 1 year. Where MT is the author of the Software such Software is subject to MT’s standard warranty. 20. Obligation to Inspect and Serve Notice of Defects The Customer must inspect the Goods upon delivery or repair and must notify MT in writing of any failure by MT to meet the specification within 7 days of delivery or repair or (where the failure was not apparent on reasonable inspection) within a reasonable time being no more than 1 month after discovery of the failure. Where the Customer fails to provide such notice MT will have no liability under its warranty. 21. Liability Subject only to Condition 21 d), MT shall not be liable to the Customer in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the Customer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the Contract by MT, its servants or agents, in a sum which is greater than GBP 200,000 per incident or series of connected incidents. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect loss of any kind resulting from these Conditions, its performance or any breach of its terms. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect economic loss of any kind including (but without limitation) loss of business opportunity, reputation, goodwill resulting from these Conditions, its performance or any breach of its conditions. Notwithstanding any other provision herein, nothing in these Conditions shall operate so as to limit or exclude MT’s non-excludable liability in respect of death or personal injury caused by the negligence of MT to exclude the application of Section 12 of the Sale of Goods Act 1979 and to exclude liability for fraudulent misrepresentation. MT’s liability for loss of data is limited to the effort required to restore the data from proper backups provided by the Customer. 22. Third Party Rights If any third party claims or takes action against the Customer, because Goods delivered by MT, or their use in accordance with the instructions provided by MT, purportedly violate their commercial rights or proprietary rights, then the Customer will inform MT of the same. MT agrees that they will assist the Customer in defending such claims. Where the claim is made to the Customer within 12 months of the date of delivery, MT will indemnify the Customer against claims provided that the Customer: appoints MT to defend the claims or to settle the dispute, and promptly notifies MT of any such claim, keeps the Customer informed of all information received and provides such reasonable assistance to MT as it shall reasonably require, does not defend the action itself without coordinating such defence with MT, and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claim or action except upon the express instruction of MT, the alleged breach of rights is not based on alteration of the delivered item used by the Customer, and does not use the item delivered by MT in conjunction with other items and/or in a fashion that breaches any such rights, in a situation where the use of the item as delivered by MT would not have breached the rights of the person who has filed the claim. MT may at any time and at its own expense acquire on behalf of the Customer the right to continue to use the Goods, to replace the Goods or alter them in such a fashion that the rights of others are no longer breached. If this is not possible, the Customer shall return or destroy the Goods if required to do so by MT who will reimburse the purchasing price for the Goods less depreciation. If the Customer refuses to do so, MT will no longer defend the claim or provide the Customer with any further support. The Customer has no further rights in case of disputes over proprietary rights with third parties and MT shall have no liability therefore unless MT could be blamed for acting deliberately or with gross negligence. Part IV Special Conditions for Delivery of Software 23. Conditions of Use for Delivered Software In the case of delivery of Software to the Customer, MT hereby grants the Customer a simple, non exclusive and non-transferable, licence to use the Software (“Licence”) . The validity of the Licence is not time limited, unless otherwise specified to the contrary in the terms and conditions of the Licence. MT, grants the Customer the use of such Software in the form of the object code and the user documentation with the use being restricted to one electronic data processing system at any one time and only for the tasks for which it is intended. Unless permitted by law, the Customer will not decompile the Software or perform reverse engineering. The Customer may duplicate the Software but only to the extent that this is required for the permitted use, and in order to allow it to perform data backup. Upon delivery of any Software, including updates and upgrades, the Customer will immediately produce a backup copy. MT may terminate the Licence granted to the Customer pursuant to this Condition 23 with immediate effect if the Customer is in breach of the conditions for the use of the Software for a period of 30 days from the date of a written notice of such a breach from MT or any third party. On termination of this Contract howsoever arising, the Customer will return to MT within 30 days all Software together with any related materials owned and licensed by MT and shall delete all copies and partial copies of the Software however stored within 7 days of service of the notice. Proof of such deletion must be provided to MT without delay. On receipt of prior written consent from MT, the Customer may retain a copy of the Software for the purposes of archiving. 24. Delivery of Software MT will only install the Software if this has been expressly agreed in writing between the Customer and MT. MT is able to provide telephone consultancy and support concerning questions relating to the application of the respective Software products as well as the solution of problems that may occur as provided for in Condition 26 below. 25. Prerequisites for Running the Delivered Software The proper running of Software systems supplied will only be guaranteed if the Hardware and operating system components used correspond to the reference systems of the respective manufacturer(s), as well as having been approved and certified. Unless otherwise agreed in the Contract, the Customer shall ensure that the provisions in this Condition 25 are complied with. Part VMaintenance and Care Application Software 26. Scope of Performance of MT Services for Application Software For the Software products, unless otherwise expressly agreed in writing, MT will provide the following services, denoted by Service Level “SW-Service STANDARD” and Service Level “SW-Service E-STANDARD”: Right to use Software and documentation updates: MT grants the Customer a non-transferable, non-exclusive Licence to use the Software and any documentation or updates. The right of use is not limited in validity, unless otherwise specified in the terms and conditions of the Licence. Software and documentation updates: MT will supply the Customer with the current version of the Software as specified in the Contract. This will be done as specified by the manufacturer of the Software. The documentation will be supplied in the form determined by the manufacturer of the Software. The installation of Software updates will be performed by suitably qualified personnel of the Customer. Alternatively for an additional charge, MT may install the Software updates on behalf of the Customer. Where the Customer has adapted the Software, the Customer will be liable for the additional cost of performing the same adaptation to the new version of the Software or alternatively the Customer may perform the necessary adaptation himself. Hotline (Service Level “SW-Service STANDARD” only) MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. E-mail Hotline (Service Level “SW-Service E-STANDARD” only) MT is able to provide e-mail consultancy and support in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours Wherever possible, qualified consultancy will be provided by MT within the Response Time. MT Hotline: E-mail: hotline@MT.com Internet: http://www.MT.com/customersupport Software error messages Where Software problems occur which MT is unable, for whatever reason, to resolve, the Customer may send a written error message to MT. The purpose of such an error message is to identify the error in the Software and enable the manufacturer to resolve the error. MT shall liaise with the manufacturer(s) of the Software products to resolve any Software errors as promptly as possible. Restoration of any data, regardless of the cause of the data loss, is not the responsibility of MT. 27. Obligation of the Customer to Co-operate Pre-conditions for the provision of the services by MT to the Customer are that the Customer has legally acquired the Software and holds a corresponding Licence to use it. In addition, the Software must be in the same condition that it was in when it was delivered. The services exclusively relate to the current release and delivered version of the Software. If earlier Software versions are used, a one-time update service which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Services will not be performed for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). If the operating system for the Hardware is not included in the Contract, the Customer must update the operating system to the most recent version (e. g. by purchasing updates) if this is required in order to use the new versions of the application Software. Hardware and Operating Systems 28. Scope of Performance of MT Maintenance and Care Services for Hardware and Operating System For Hardware products and the operating system, unless otherwise agreed in writing, MT will provide the following services, denoted by Service Level “HW-Service SPECIAL”: The scope of performance is briefly set out in the “Special Description” for each product listed in the attached “MT Service Product List”. The exact scope of performance will be determined in accordance with the attached description of performance issued by the respective MT service operator (“Service Operator” including but not limited to Hewlett-Packard, Fujitsu Siemens and Silicon Graphics). The following shall also apply: Hotline MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Hardware products and operating system, as well as the resolution, (in so far as it is reasonably practicable to do so) of any problems which may occur. This service will be performed by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. Where queries arise outside of the Contact Hours, the Customer should address such queries directly to MT’s Service Operator Response time for Hardware failures MT will use reasonable endeavours to solve a query within the Response Time. The Response Time shall be deemed to have been initiated either as soon as the customer service personnel arrives on the relevant site, or as soon as remote diagnosis is started, where either is required to resolve the problem. The appropriate Response Time will be determined in accordance with the attached description of performance issued by the respective MT Service Operator. 29. Services Not Included Unless otherwise agreed in writing, the following services will not be provided by MT to the Customer: a) Repair/re-acquisition of devices that have been damaged as a result of: incidents of war of any type civil wars, nuclear energy, deliberate action of the Customer (not of his subcontractors) b) Repair/re-acquisition that is required because of repair work or alterations of devices carried out by the Customer or any third party without the prior written consent of MT. c) Work required due to interface problems between MT’s devices and those of other manufacturers and suppliers. d) Customer service which is required because a product that is not covered under this Contract has caused an error. e) Customer service that has become necessary because devices have been used under adverse conditions (e.g. including contaminations and deviations from recommended room temperature and relative humidity) or in conjunction with accessories or (device-specific) consumables (e.g. including foreign disks, disk stacks, cassettes, printer paper and print heads of any type) (“Device Specific Consumables”) which do not meet the manufacturer’s specifications. f) Replacement of Device-Specific Consumables. g) Data backup. h) Calibration work that is not related to repair. 30. Restoration of Data/Programs The restoration of data and programs upon repair or replacement of a defective hard disk is limited to starting the copying program (Restore) used to restore the last full data backup. 31. Obligation of the Customer to Cooperate a) Hardware service Pre-conditions for the provision of Hardware services by MT are that the Hardware has been acquired legally and has been installed properly at the Customer’s site. In addition the Hardware affected must correspond to the current revision and be in proper condition when including in the Contract. These pre-conditions shall be met immediately after the expiry of the warranty period specified in the Contract. If the Hardware is included in the Contract at a later date, these pre-conditions must first be confirmed by a takeover inspection of the Hardware by MT, which will be independently invoiced and paid for by the Customer, and if required the pre-conditions will be achieved by MT undertaking the required repair work. b) Operating System Service Pre-conditions for the provision of operating system services are that the Customer has legally acquired the Software and has been granted the necessary corresponding Licence to use it. In addition the Software must be in the same condition as when it was delivered to the Customer. The services exclusively relate to the current release and version of the Software. If earlier Software versions are used, a one-time “Update Service” which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Operating System services will not be provided for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). Part VI Generally Applicable Conditions 32. Prices and Fees for Special Services The following items are not included in the payment for services under Conditions 26 and 28 above and will be invoiced separately in accordance with MT’s current price list: Services performed outside Working Hours on the express request of the Customer. Services to correct errors caused negligently by the Customer or by any unauthorised third party as a result of improper treatment, unsuitable operating media, unauthorised manipulations, Software manipulations, non-adherence to operating conditions or otherwise. ices required due to faulty handling, excessive vibration, chemical influence, excessive dust burden or non-adherence to the properties set forth in the unit specifications. Unreasonable wait times and delays in the performance of services which are caused by the Customer. Services to remedy failures caused by Force Majeure. 33. Backup of Customer Data Prior to the commencement of any service work undertaken by MT, the Customer will backup all data in such a way that it may easily be restored by MT in the event that it is lost in the service process. 34. Change of Installation/Application Site Where maintenance and care services are provided on an ongoing basis by MT, the Customer will immediately inform MT in writing of any change to the installation or application address. If such a change results in an increase in MT’s expenses. MT reserves the right to either increase the prices charged to recover the additional expense incurred or alternatively MT may serve notice on the Customer to terminate the Contract where the new address is outside United Kingdom. 35. Miscellaneous Service Conditions and Obligations of the Customer to Co-operate MT may appoint authorised third parties to provide services. The Customer may only transfer title to services to third parties with the prior written consent of MT. Where defective components or devices are replaced by MT, these will become the property of MT. Extension of the products included in the maintenance agreement may be included in this Contract with the consent of the Customer. On request, MT will offer to the Customer a corresponding extension of the Contract, provided maintenance for the respective product is available. Where MT has to perform any services, the Customer shall accurately and without delay provide MT with any/all information that is required to perform such services. The Customer will provide MT with the name of a competent and appropriately qualified contact person and will provide the name of an appropriate substitute in order for the Hardware and Software to be maintained. Any contact(s) will have participated in the respective Seminars and/or Training Sessions held from time to time by MT or alternatively will have acquired comparable knowledge. These contacts will be available to MT’s technicians on site or will have access to the MT’s hotline as applicable. Consumables and Auxiliaries (which shall include documentation, application programs, data, telephone lines for transmission of voice and data) are not included in the scope of performance and shall be provided by the Customer in the vicinity of the system, such consumables and auxiliaries will be provided during Working Hours or, with prior consultation, outside of these hours. Additionally, the Customer will provide to MT computing time and consumables as required. 36. Specifically Ordered Service Days If service days are ordered for call-off within a specified period, such orders are binding. The services will become due for payment once they have been performed or by the end of the defined time period at the latest. Specifically ordered service days to be called off within a defined time period, can still be called off during a time of three months beyond the expiry of such defined time period. Thereafter they are lost. The claim to payment is thereby unaffected. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

black's academy

London

AQA A level Mathematics 7357 AS level Mathematics 7356 GCSE higher level Mathematics 8300H GCSE foundation level Mathematics 8300F Edexcel A level Mathematics 9MA0 AS level Mathematics 8MA0 GCSE higher level Mathematics 1MA1H GCSE foundation level Mathematics 1MA1F OCR A level Mathematics H240 AS level Mathematics H230 GCSE higher level Mathematics J560 GCSE foundation level Mathematics Other courses IGCSE extended level Mathematics 0580 Scholastic Apititude Test (USA Exam) GED (USA Exam) All other exams Click on any of the above links to obtain free resources Book free diagnostic now blacksacademy symbol Director Peter Fekete Educational consultancy | Curriculum design | Courses for adults | Public speaking | Publications CONTACT a CONTENT OF THE REMOTE LEARNING SYSTEM * US GRADE 6 / UK GCSE GRADE 2–3 1. Addition and subtraction 2. Starting number sequences 3. Further number sequences part I 4. Multiplication to 8 x 8 5. Further number sequences part II 6. Multiplication to 12 x 12 7. Square numbers 8. Positive and negative numbers 9. Sums 10. Shapes and perimiters 11. Measurement and areas 12. Reading information 14. Understanding fractions 15. Decimals 16. Percentages 17. Long multiplication 18. Beginning algebra 19. Beginning probability 20. Beginning geometry 21. Properties of numbers 22. Telling the time 23. Geometry in three dimensions US GRADE 7 / UK GCSE GRADE 4 1. Deeper understanding of number 2. Combinations 3. Long division 4. Operations 5. Practical problems 6. Order and type of numbers 7. Measurement 8. Time and time management 9. Fractions 10. Organising information 11. Ratio and proportion 12. Probability 13. Angles 14. Visual reasoning 15. Bearings 16. Working in two dimensions 17. Working in three dimensions 18. Transformation geometry 19. Continuing algebra US GRADE 8 / UK GCSE GRADE 5–6 1. Patterns and pattern recognition 2. Lines, regions and inequalities 3. Mastering fractions 4. Types of number 5. More about triangles 6. Measurement and computation 7. Proportionality 8. Working with space 9. Indices 10. Further work with ratio 11. Investments 12. Further algebra 13. Quadrilaterals and polygons 14. Speed and displacement 15. Continuing with probability 16. Describing data US GRADE 9 / UK GCSE GRADE 6–7 1. Further proportionality 2. Congruency 3. The tricky aspects of algebra 4. Lines and equations 5. Basic formal algebra 6. Analysis and display of data 7. Graphing functions 8. Dimension and algebra 9. Algebraic fractions 10. Circle theorems 11. Algebraic factors 12. Simultaneous equations 13. Velocity and acceleration 14. Proportionality and scatter 15. Number puzzles US GRADE 10/ UK GCSE GRADE 7–8 1. Transpositions 2. Patterns and pattern recognition 3. Algebraic manipulations 4. Quadratics 5. Surds 6. Linear inequalities 7. Functions 8. Trigonometry 9. Systems of linear equations 10. Further presentation and analysis of data 11. Polynomial functions 12. Algebraic products 13. Finding roots 14. Intersection of lines and curves 15. Indices and index equations US GRADE 11/ UK GCSE GRADE 8–9 1. Completing the square 2. Venn diagrams 3. Coordinate geometry with straight lines 4. Further trigonometry 5. Transformations of curves 6. Modulus 7. Basic vectors 8. Quadratic inequalities 9. The quadratic discriminant 10. Arcs, sectors and segments 11. Circles, curves and lines 12. Probability and Venn diagrams 13. Functions, domains and inverses 14. Trigonometric functions 15. Recurrence relations 16. Further elementary vectors FREE LEGACY RESOURCES Business Studies, Economics, History, Mathematics, Philosophy, Sociology Business Studies PEOPLE AND ORGANISATIONS 1. Management structures and organisations 2. Leadership and management styles 3. Classical theory of motivation 4. Human relations school 5. Management by objectives 6. Workforce planning 7. Recruitment 8. Payment systems MARKETING 1. The economic problem 2. Money and exchange 3. Price determination 4. Determinants of demand 5. Market analysis 6. Marketing and the product life cycle 7. Objectives and marketing EXTERNAL INFLUENCES 1. Stakeholders 2. Business ethics 3. Market conditions 4. Business and the trade cycle 5. Business and technological change 6. Business and inflation 7. Business and exchange rates 8. Business and unemployment ACCOUNTING & FINANCE 1. Cash Flow Management 2. Costs, Profits & Breakeven Analysis 3. Budgeting & Variance Analysis 4. Sources of Finance 5. Profit & Loss Account 6. The Balance Sheet 7. Depreciation by the fixed-rate method 8. Reducing Balance Method 9. Stock Evaluation 10. Working Capital and Liquidity 11. Accounting Principles and Window Dressing 12. Costing and Management Accounting 13. Investors and the Corporate Life Cycle 14. Investment Appraisal: Average Rate of Return 15. Investment Appraisal: Payback Method 16. Investment Appraisal: Net Present Value 17. Investment Appraisal: Internal Rate of Return 18. Profitability Ratios 19. Liquidity Ratios 20. Efficiency and shareholder ratios 22. Gearing and Risk 23. Net Asset Value Economics MARKETS & MARKET FAILURE 1. The economic problem 2. Productive and allocative efficiency 3. Money and exchange 4. Price determination 5. The money market 6. Introduction to the labour market 7. The determinants of demand 8. Supply and elasticity of supply 9. Excess supply and excess capacity 10. Elasticity of demand 11. Market structures 12. Income and cross elasticity 13. Market failure 14. Factor immobility 15. Public and private goods 16. Merit and non-merit goods 17. Cost-benefit analysis 18. Competition policy 19. Market failure and government intervention History ANCIENT HISTORY 1. Prehistory of Greece 2. Mycenae, the Heroic Age c.1550—1125 BC 3. The Greek Middle Ages c.1125—c.700 BC 4. The Greek Tyrannies c. 650—510 BC 5. Sparta 6th and 7th centuries BC 6. Athens and Solon 7. The early inhabitants of Italy 8. The Etruscans 9. Early Roman History up to Tarquin GERMANY & EUROPE 1870—1939 1. Social Change from 1870 to 1914 2. Socialism in Europe 1870 to 1914 3. The Balance of Power in Europe 1870 4. Anti Semitism in Europe 1870 to 1914 5. The Structure of Wilhelmine Germany 6. Bismarck and the Alliance System 7. Weltpolitik 8. Colonial Rivalries 9. First and Second Moroccan Crises 10. The First World War triggers 11. The Causes of the First World War 12. Germany and the First World War 13. Military history of the First World War 14. The Treaty of Versailles 15. The Domestic Impact of the First World War 16. The German Revolution 17. The Weimar Republic 18. The Early Years of the Nazi Party 19. The Rise of the Nazi Party 20. The Establishment of the Nazi Dictatorship 21. Nazi Rule in Germany 1934 to 1939 22. The Economics of the Third Reich 23. Appeasement RUSSIA & EUROPE 1855—1953 1. Alexander II and the Great Reforms 2. Imperial Russia under Alexander III 3. Nicholas II and the 1905 revolution 4. Social and economic developments in Russia 5. Russia: the Great war and collapse of Tsarism 6. Provisonal Government & October Revolution 7. The Era of Lenin 8. The Development of Lenin's Thought 9. New Economic Policy and the Rise of Stalin 10. Stalin and the Soviet Union 1924 to 1953 11. Stalin and the Soviet Economy 12. Stalin and International Relations BRITAIN 1914—1936 1. The Great War and Britain 1914—15 2. Britain during the Great War, 1915—16 3. Lloyd George & the Great War, 1916—1918 4. Great Britain after the War, 1918—22 5. British Politics, 1922—25 6. Class Conflict & the National Strike, 1926 7. Britain & International Relations, 1925—29 8. Social Trends in Britain during the 1920s 9. Social Issues during the late 1920s 10. British Politics 1926—29; Election of 1929 11. Britain — the crisis of 1929 12. The Labour Government of 1929—31 13. Britain and economic affairs, 1931—33 14. Britain and Foreign Affairs, 1931—36 15. Social Conditions in Britain during the 1930s Advanced level Mathematics ALGEBRA & GEOMETRY 1. Simultaneous Equations 2. Polynomial Algebra 3. Cartesian Coordinates 4. The equation of the straight line 5. Intersection of lines and curves 6. Remainder and Factor Theorems 7. Functions 8. Quadratic Inequalities 9. Graphs of Inequalities 10. Indices 11. Polynomial Division 12. Velocity-Time Graphs 13. Tally Charts 14. Absolute and relative errors 15. Sequences and Series 16. Arithmetic Progressions 17. Proof by Contradiction 18. Geometric Progressions 19. The Cartesian Equation of the Circle 20. Transformations of graphs 21. Plane Trigonometry 22. Modulus 23. Trigonometric Functions 24. Inverse Trigonometric Functions 25. Linear Inequalities 26. Proportionality 27. Probability 28. Surds 29. Special Triangles 30. Quadratic Polynomials 31. Roots & Coefficients of Quadratics 32. Radian measure 33. Permutations and Combinations 34. Set Theory and Venn Diagrams 35. Sine and cosine rules 36. Elementary Trigonometric Identities 37. Roots and curve sketching 38. Graphs and roots of equations 39. Picards Method 40. Small Angle Approximations 41. Simultaneous equations in three unknowns 42. Linear relations and experimental laws 43. Conditional Probability 44. Pascal's Triangle and the Binomial Theorem 45. Index Equations and Logarithms 46. The Binomial Theorem for Rational Indices 47. Exponential Growth and Decay 48. Exponential and Natural Logarithm 49. Compound Angle Formulas 50. Sinusoidal functions 51. Vector Algebra 52. The Vector Equation of the Straight Line 53. The Scalar Product of Vectors 54. Axiom Systems 55. Introduction to Complex Numbers 56. The algebra of complex numbers 57. Complex Numbers and the Argand plane 58. De Moivres Theorem 59. Eulers formula 60. Further loci of complex numbers 61. Further graph sketching 62. Mathematical Induction 63. Proof of the Binomial Theorem 64. Polar Coordinates 65. Conic sections 66. Partial Fractions 67. First-order linear recurrence relations 68. Summation finite series with standard results 69. Method of differences 70. Trigonometric Equations 72. Series Expansion 73. Lagrange Interpolating Polynomial 74. Error in an interpolating polynomial 75. Abelian groups 76. Geometrical uses of complex numbers 77. Cyclic Groups 78. The Cayley-Hamilton Theorem 2x2 Matrices 79. Cayley Theorem 80. Determinants 81. Isomorphisms 82. Lagrange theorem 83. Properties of groups 84. Group structure 85. Subgroups 86. Homomorphisms 87. Matrix Algebra 88. Determinant and Inverse of a 2x2 matrix 89. Gaussian elimination 90. Matrix representation of Fibonacci numbers 91. Matrix groups 92. Inverse of a 3 x 3 Matrix 93. Singular and non-singular matrices 94. Properties of Matrix Multiplication 95. Induction in Matrix Algebra 96. Properties of Determinants 97. Permutation groups 98. First Isomorphism Theorem for Groups 99. Roots of Polynomials of Degree 3 100. Scalar Triple Product 101. Systems of Linear Equations 102. Matrix Transformations 103. Mappings of complex numbers 104. Cross product of two vectors 105. Vector planes 106. Eigenvalues and Eigenvectors CALCULUS 1. Introduction to the Differential Calculus 2. Stationary points and curve sketching 3. Applications of Differentiation 4. Differentiation from First Principles 5. The Trapezium Method 6. Integration 7. Direct Integration 8. Applications of integration to find areas 9. Graphs of Rational Functions 10. Derivatives of sine and cosine 11. Products, Chains and Quotients 12. Volumes of Revolution 13. Exponential and Logarithmic Functions 14. Integration by Parts 15. Parametric Equations 16. The Integral of 1/x 17. Integration by Substitution 18. Implicit Differentiation 19. Formation of a differential equation 20. Separation of variables 21. Integrals of squares of trig functions 22. Maclaurin Series 23. Techniques of Integration 24. Integrating Factor 25. The Newton-Raphson formula 26. Errors in Numerical Processes 27. Roots and Recurrence Relations 28. Derivatives of Inverse Trig. Functions 29. Second order homogeneous equations 30. Second order inhomogeneous equations 31. Implicit differentiation — second derivative 32. Integrands to inverse trigonometric functions 33. Integrands to logarithmic function 34. Integration of Partial Fractions 35. Logarithms and Implicit Differentiation 36. Implicit differentiation and MaClaurin series 37. Separation of variables by substitution 38. Trigonometric Substitutions for Integrals 39. Truncation Errors 40. Euler and Trapezoidal Method 41. Numerical methods for differential equations 42. Simpson Method 43. Proof of Simpson Formula 44. Richardson Extrapolation 45. Arc length of a curve in Cartesian coordinates 46. Arc length of a curve in Polar coordinates 47. Arc length of a curve: Parametric form 48. Curves in Euclidean space 49. Functions and continuity 50. The gradient of a scalar field 51. The derivatives of the hyperbolic functions 52. Hyperbolic Functions 53. Inverse Hyperbolic Functions 54. Hyperbolic Identities 55. Integrals with inverse hyperbolic functions 56. Reduction formulae 57. Simultaneous differential equations 58. Surface of Revolution 59. Vector differential calculus 60. Scalar Fields and Vector Functions STATISTICS & PROBABILITY 1. Central Tendency: Mean, Median and Mode 2. Standard Deviation 3. Cumulative Frequency 4. Discrete Random Variables 5. Mutually exclusive and independent events 6. The Binomial Distribution 7. The Normal Distribution 8. Standardised Normal Distribution 9. Regression Lines 10. Correlation 11. The Geometric Distribution 12. Hypothesis Testing — Binomial Distribution 13. Index Numbers 14. Time Series Analysis 15. Bayes Theorem 16. Confidence interval mean — known variance 17. The Central Limit Theorem 18. Pearsons product moment correlation 19. Spearmans Rank Correlation Coefficient 20. Hypothesis Testing — Normal Distribution 21. The Poisson Distribution 22. The Normal Approximation to the Binomial 23. The Normal Approximation to the Poisson 24. The Poisson Approximation to the Binomial 25. Type I and type II errors 26. Scalar multiples of a Poisson variable 27. Test for the Mean of a Poisson distribution 28. Random Number Sampling 29. Estimating Population Parameters 30. Random Samples and Sampling Techniques 31. The Concept of a Statistic 32. Hypothesis test for the population variance 33. Central Concepts in Statistics 34. Continuous Probability Distributions 35. Modeling: Chi squared goodness of fit 36. Chi squared test for independence 37. Degrees of Freedom 38. Difference Sample Means Unknown Variance 39. Moment generating functions 40. Probability generating functions 41. Linear Combinations of Random Variables 42. Maximum Likelihood Estimators 43. Wilcoxon signed rank test on median 44. Non-parametric significance tests 45. Single-sample sign test of population median 46. Paired-sample sign test on medians 47. Paired sample t-test for related data 48. Paired sample Wilcoxon signed rank test 49. Difference of two sample means 50. Pooled sample estimate 51. Testing the Sample Mean 52. The Uniform Distribution MECHANICS 1. Velocity-Time and Displacement-Time Graphs 2. Force diagrams 3. Representation of Forces by Vectors 4. Static Equilibrium 5. Equilibrium of coplanar forces 6. Weight and Free Fall 7. Normal Reaction and Friction 8. Newtons First and Second Laws 9. Relative Motion 10. Projectiles 11. Calculus and Kinematics 12. Motion of a Particle: Vector calculus form 13. Work 14. Energy Conversions 15. Gravitational potential and kinetic energy 16. Connected Particles 17. Moments 18. Linear momentum 19. Power 20. Hookes Law 21. Simple Harmonic Motion 22. Simple Harmonic Motion and Springs 23. Calculus, Kinematics in Three Dimensions 24. Sliding, toppling and suspending 25. Impulsive Tensions in Strings 26. Angular Velocity 27. Motion in a Horizontal Circle 28. Centre of Mass of a Uniform Lamina 29. Motion in a Vertical Circle 30. Motion under a Variable Force 31. Conservation of Angular Momentum 32. Centre of Mass of a Composite Body 33. Motion under a central force 34. Centre of Mass of a Uniform Lamina 35. Centre of Mass Uniform Solid of Revolution 36. Equilibrium of Rigid Bodies in Contact 37. Damped Harmonic Motion 38. Moment of Inertia 39. Impulse, elastic collisions in one dimension 40. Parallel and Perpendicular Axis Theorems 41. Motion described in polar coordinates 42. Simple pendulum 43. Compound pendulum 44. Stability and Oscillations 45. Vector calculus 46. Linear Motion of a Body of Variable Mass DISCRETE & DECISION 1. Algorithms 2. Introduction to graph theory 3. Dijkstra algorithm 4. Sorting Algorithms 5. Critical Path Analysis 6. Dynamic Programming 7. Decision Trees 8. The Maximal Flow Problem 9. The Hungarian algorithm 10. Introduction to Linear Programming 11. Simplex Method 12. Matching Problems 13. Game Theory 14. Minimum connector problem 15. Recurrence relations 16. Proofs for linear recurrence relations 17. Simulation by Monte Carlo Methods 18. Travelling and Optimal Salesperson Problems 19. The Travelling Salesperson Problem Philosophy INTRODUCTION TO PHILOSOPHY 1. The problem of evil 2. Introduction to Plato 3. Knowledge, belief and justification 4. Descartes Meditation I 5. Introduction to the problem of universals 6. Introduction to metaethics 7. Subjectivism versus objectivism 8. Aristotle's function argument 9. Natural Law Theory 10. Utilitarianism 11. The Nicomachaen Ethics of Aristotle 12. Virtue Ethics 13. Descartes Meditation II 14. Hume and empiricism 15. The paradox of induction 16. Hume's attack on Descartes 17. The Cosmological Argument 18. The Ontological Argument 19. The Teleological Argument 20. The Argument from religious experience 21. The Moral Argument 22. The argument from illusion 23. Materialism 24. Human Identity Sociology PERSPECTIVES & METHODOLOGY 1. Introduction to Marxism 2. Introduction to Durkheim 3. Weber: classes, status groups and parties 4. Introduction to patriarchy and gender roles 5. Mass culture theory 6. The Frankfurt school STRATIFICATION & DIVERSITY 1. Ethnic groups and discrimination 2. Race, Ethnicity and Nationalism 3. Social Inequality 4. Theories of Racism 5. Class structure 6. Modern Functionalism and Stratification 7. Social Mobility 8. Bottomore: Classes in Modern Britain 9. American exceptionalism ASPECTS OF SOCIETY 1. Definitions of Poverty 2. Theories of Poverty 3. Solutions to Poverty 4. Alienation 5. Leisure 6. Work and Technological Change 7. Conflict and Cooperation at Work 8. Attitudes to Work 9. Unemployment 10. Perspectives on Education 11. Education and Ethnicity 12. Education and Gender 13. The Family and Social Structure 14. The Family and Household Structure 15. Conjugal Roles 16. Marital Breakdown 17. Post War Education in Britain 18. British Social Policy 1945—1990

dunwalkin' driving school edinburgh www.dunwalkin.com

As your instructor I will provide: A friendly and relaxed atmosphere Structured driving lesson plans where we can monitor your progress Driving lessons are one to one and where you will get my full attention Collect and drop off facility at your Edinburgh home address, or an other location within Edinburgh that is convenient to you A non-smoking environment (legislation requires the vehicle, being a workplace, enforce a non-smoking policy) My aim is to teach you “safe driving for life” and not just get you through your driving test. Testimonials Leslie was great. I started to learn with a different school and found the lessons stressful and really not enjoyable, but Leslie helped me to relax and was calm and patient with his explanations. I ended up passing first time and would definitely recommend him as a teacher. Nina Nicholl – 1 May 2017 I would not have passed, if it were not for Leslie’s exceptional patience and determination to ensure that I felt 100% confident going into my test. He was always able to get me the time slots that I asked without a fuss! Would highly recommend. Thank you Leslie! Ellie Robertson – 14 February 2017 Leslie @ Dunwalkin what can I say from the most anxious, unconfident person you will probably come across! You are the most patient and nicest person I’ve ever had the pleasure to meet and learn from. You worked around my working hours, you taught me how to drive rather than just how to pass my test. You believed in me when I didn’t believe in myself and the result a pass with 2 minors! I look forward to our next adventure – motorway driving. To all the students who are like me, I can not recommend Leslie enough. He is an absolute diamond. Caroline McDonald – 18 January 2017 I passed my test first time! Leslie was a great instructor who was very clear and concise when explaining things to me. He was patient with me and was very calm and supportive. I would highly recommend Leslie! Thanks again for all your help. Lewis Ajodani – 5 January 2917 After two attempts at passing a test with another instructor, I approached Leslie as his reviews were excellent. They did not lie! He has a really relaxed but clear approach to teaching and made me feel really at ease in the car. He is really logical about driving, and makes you prepare for the road and not just the test. Having just passed yesterday (something I was starting to think would never be possible!) I feel great. Highly recommend! Olivia Ainsworth – 25 November 2016 Dunwalkin’ Driving School is great! I already had a license from another county, and unlike other driving schools I have contacted before, Dunwalkin’ Driving School did not try to sell me more lessons than I needed. Leslie Muldoon was patient, good at explaining, fair and fun to be around. He made an assessment of my driving, estimated how many classes I will need, and I finally passed straight away on my first try. Excellent. Connor Ki – 23 November 2016 Amazing driving lessons great price and a professional service from start to finish could have not done it without his help and commitment to me thanks again and will miss the Tuesday chats. Steven Munro – 29 September 2016 Having originally started driving with another instructor before I moved to Edinburgh, I found Leslie’s approach to be much more thorough and patient. He took the time to answer any questions and talk through alternative scenarios to those that were encountered during lessons, as well as emailing additional resources to help my understanding. All of this came together to give me the confidence to pass my test and become an independent driver Nina Jeffrey – 26 July 2016 Leslie was a fantastic instructor. Organising lessons was a doddle and he was very good at changing lesson times if something came up. He was always patient, understanding and helpful behind the wheel and I don’t think I would have passed first time without him. Highly recommend. Stuart McGachan – 23 July 2016 I found Leslie at Dunwalkin to be a very calm, helpful and engaging instructor. He always made me feel at ease behind the wheel and helped my learn to drive in a relaxed and enjoyable manner. I would fully recommend Dunwalkin to anyone wishing to learn to drive the right way. Harry Smith – 7 June 2016 I would highly recommend Dunwalkin Driving School for anyone learning to drive. Leslie was a great instructor who made my lessons as helpful and stress-free as possible. Definitely wouldn’t have been able to pass my test without his help. 10/10. Scott Burrell – 18 March 2016 Having had a number of lessons with Dunwalkin’ Driving School and subsequently passed my test I would like to express my gratitude to Mr Muldoon. The lessons were quick and easy to arrange, and Mr Muldoon offered great flexibility, allowing me to book a lesson at a time and date that was convenient. Further, the actual experience itself was excellent, as Mr Muldoon was not only very informative and a fantastic instructor, but he did so in a relaxed manner, which allowed me as a learner at the time to feel more relaxed and confident about my driving, something which I think is very important. All of the essential areas were covered extensively with Mr Muldoon, but he was equally happy to spend some time on a specific area if I felt it needed attention. Overall I am very pleased I used Dunwalkin’ Driving and I would highly recommend them. Jamie Crerar – 25 February 2016 At the beginning I was a fairly nervous and hesitant driver, but Leslie’s calm, supportive approach to teaching put me at ease every lesson. I took just over 25 hours with Leslie between my first lesson and my successful first driving test, and I can confidently say that he made every hour worthwhile and always left me feeling like I was making significant progress. Lessons took place in and around the routes commonly taken during driving tests at my test center, so when the test came I was fully prepared. His step-by-step techniques for carrying out potentially tricky reversing maneuvers makes them seem easy in no time at all. Leslie’s relaxing, approachable in-car atmosphere and excellent tuition has developed me into a confident, safe driver, and I am glad I chose him as my instructor; I would recommend him to anyone else looking to learn. Calum Hill – 31 December 2015 Leslie provided an excellent level of driving tuition that prepared me not only for all aspects that are covered in the practical driving test (which I passed first time) but for likely situations that could arise in my driving beyond that. He was an extremely patient instructor who always had a calming influence in spite of my nervous driving and sometimes inexplicable mistakes! The atmosphere in the car was always friendly, with good natured banter to lighten the mood. He was also very accommodating and flexible to fit driving lessons around my work and social life, including on his supposed days off…! Could not recommend him highly enough! Elliot Reid – 8 October 2014 I hadn’t driven since passing my test several years ago and was a bit nervous about taking a car out on my own. Having a few lessons really helped to bost my confidence and helped with the areas where I was lacking a bit of experience – driving on motorways, complex junctions and parking. >Leslie was really patient with me and helped me get to a stage where I can happily take a car out on my own. I’ve finally got my freedom back! Ashley Campbell – 15 August 2014 He has been my instructor since last September and today, I have finally passed! If it were not for Leslie’s relentless patience and understanding as well as his reliability – I never would have gotten through it! Not only is Leslie an amazing instructor, he adapts his learning style to suit you and helped me to understand not only how to be a safe and knowledgeable driver but also Leslie helped me understand myself and how I learn much better. It has been a long journey (no pun intended) and although I am partially sad that it has come to an end, I know that I have the confidence and ability to be a great (and safe) driver. I would highly recommend Leslie (and have done already) to my friends and family. I cannot thank Leslie enough for everything he has taught me. Thanks and with best wishes, Anna Sacco – 2 July 2014 Leslie is a fantastic driving instructor. From the first lesson you feel relaxed and comfortable as he talks you slowing and carefully through what you will be doing and how to properly complete the task. Leslie is extremely patient and calm at all times which rubs off on you!! The atmosphere in the car is always friendly so you keep calm and really enjoy your lessons! Leslie not only prepares you to pass your test, but takes the time to make sure you are capable of coping with all manner of driving conditions and scenarios, which makes you are more confident driver. L Cameron – 4 March 2014 I set myself a goal of learning to drive by a certain point and Leslie helped me achieve that goal. His approach to teaching is second to none. Not only does he teach you the skills to drive, but he also prepares you for the theory and practical tests by asking you questions and making you aware of potential hazards. And, he teaches you how to become one of the better drivers on the road. He picks up on your body language and your mind-set, and explains why you are making mistakes; and he breaks down the more complicated situations, step by step, to help you overcome any issues with your driving. I couldn’t recommend him highly enough. E Crossan – 12 Dec 2013 Excellent service for money! Very thorough and every single thing is explained well. Got me to pass on my first attempt! Would recommend to anyone looking for a driving instructor. Ben Davidson – 12 Dec 2013 I got in contact with Dunwalkin’ when I had two disappointments with other driving schools. When I started with Leslie he put me at ease straight away. After my first lesson with him he knew exactly what my weak points were and he built on them week by week to the point that I passed my test on 14/08/13. When you have leslie as a driving instructor you know that you have the right instructor, he is friendly and a very patient person, I should know when he had to put up with me and my mirrors, well should I say, the lack of using them!! All that said thanks again Leslie for getting me up to standard. Colin Bruce – 15 Aug 2013 The instructor was excellent, calm and supported me despite being very nervous at times. Easy to organise a lesson and prices very good. If anybody was going to get me though my test it was Dunwalkin’! Lewis Henderson – 17 June 2013 I started my driving lessons in October 2012 with Leslie and within the first lesson he was successful in teaching me the functions of the car and how do drive properly and not like in a video which I thought it was like at the time! He was able to do this through a mixture of it has to be said extreme patience, enthusiasm and the ability to put up with my constant questioning and answer them in such an effective way that it made me instantly more confident in my ability to drive. Leslie was a great teacher and it was thanks to him that I passed my practical test first time with only four minor faults! He was also extremely accommodating with the times of when the driving lessons took place and was flexible to my timings. I would very happily recommend him to anyone and hope that you are wise enough to make the choice of Leslie as your instructor! Alain Archibald I started my driving lessons at a comparatively old age with Dunwalkin. Throughout my learning journey, Leslie has offered a very professional, patient and enjoyable learning experience. He was particularly patient with my recurring mistakes and gave excellent practical pointers on how to avoid making them (especially on roundabouts!). He is very adept at removing stress and anxiety in new learners, especially those past their teens, and knows how to identify the root cause of learners’ errors and correct them. Coupled with excellent value for money, I would certainly recommend Dunwalkin to anyone looking to learn from scratch and reach a very high and safe standard of driving. Very grateful for all the training! Dan Blagojevic Leslie is a fantastic driving instructor. He is calm, patient, encouraging with his driving lessons and great at getting you past all your driving anxieties. During the driving lessons he simplified things where I complicated them, he clarified where I when I was confused and continually made me aware of my progress. As learner, I used to dread getting into the drivers seat but leslie ‘s positive teaching has given me such confidence in my driving and not only that, I enjoy it too! Vikki R Leslie was a great instructor. He allowed me to take things at my own pace but was not afraid to push me when he knew I was capable. As Leslie was very approachable I felt at ease speaking with him If I ever had any concerns over my driving. Learning with Dunwalkin suited me very well as Leslie was always very flexible in our timetable as my work hours would change week to week. I would highly recommend the Dunwalkin driving school as you are being taught skills to make you a good and conscientious driver for life and not just to pass a test. Sophia M Leslie is a fantastic driving instructor. From the first lesson Leslie helped me feel calm, relaxed and safe in the car, not an easy task with a very nervous learner. Leslie was always friendly, approachable, happy to answer any questions and flexible if lessons needed to be changed. His sense of humour, patience (of a saint!!!) and calmness made each lesson an enjoyable experience and helped me develop my confidence. Leslie’s approach is very much to teach safe driving for life, not just to get you through the test. His ‘coaching’ style enabled me to learn safe driving skills at a deeper level than surface learning which could be quickly forgotten. I feel confident that I now have the skills to drive safely on my own. I passed my test first time with 2 minor faults. I’ve already signed up for Pass Plus with Dunwalkin. My son has Asperger’s Syndrome and I’ve asked Leslie to teach him to drive as I believe he has the patience, understanding and skill to help him to become a confident and safe driver. I would highly recommend him to anyone looking for driving lessons in a positive learning environment. Thank you so much Leslie you are a star. Jane M I found Leslie to be a calm, controlled presence in the car and had a firm grasp of all aspects required to pass the “practical driving test”. In addition, Leslie was approachable and honest, providing an accurate assessment of my skills. He accurately identified what I needed to improve in order to pass the test and also to become a good overall driver. Peter H I was a ‘late’ learner. Into my thirties before I plucked up the courage to learn to drive. And a pretty nervous individual into the bargain! But thanks to Leslie’s tuition and approach I quickly overcame my fears. He didn’t just teach me to drive, he gave me the confidence to drive (and not let mistakes get me down). And I passed first time! Colin M I passed my driving test first time with the help of a friendly and supportive instructor. I would fully recommend ‘Dunwalkin Driving School’ to anyone ready to hit the roads! Emma P You gave Alasdair the understanding of handling a car and driving with confidence and an awareness of other drivers. You made him aware of his limitations and keen to build up his driving skills. You encouraged him to undertake Pass Plus after passing his driving test (first time!) to make him safe as possible on the roads. You gave me the courage to take him out to practice driving.