Overview A store assistant has to manage the products, assist the manager, deal with customers and suppliers. Without grasping the right techniques, these tasks become overwhelming. Learn how to carry out these responsibilities with expertise from the Store Assistant Training course. The highly informative modules will help you comprehend the role and responsibilities of store assistants. In this course, you will develop the competence required for retail management. In addition, the course will teach you strategies of visual merchandising. Furthermore, you will receive lectures on consumer behaviour and how to provide quality customer service. The course will also cover the legislation associated with retail. So, if you want to enhance your ability and boost your employability, enrol now! Course Preview Learning Outcomes Get introduced to the basic principles of store management Build your expertise in visual merchandising Explore different aspects of consumer behaviour and customer service Develop the expertise to handle the suppliers effectively Familiarise yourself with the legislation related to retail Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Customer Service Retail Management Visual Merchandising Who Should Take this Store Assistant Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Store Assistant Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Store Assistant Training Certification After completing and passing the Online Store Assistant Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Store Assistant Training will equip you with effective skills and abilities and help you explore career paths such as Store Assistant Retail Manager Customer Service Executive Module 01: Introduction to Store Assistant Introduction to Store Assistant 00:25:00 Module 02: Roles and Responsibilities of a Store Assistant Roles and Responsibilities of a Store Assistant 00:25:00 Module 03: Introduction to Retail Management Introduction to Retail Management 00:25:00 Module 04: Managing a Retail Store Managing a Retail Store 00:20:00 Module 05: Visual Merchandising Visual Merchandising 00:25:00 Module 06: Consumer Behaviour Consumer Behaviour 00:45:00 Module 07: Dealing with Customers Dealing with Customers 00:35:00 Module 08: Dealing with Suppliers Dealing with Suppliers 00:30:00 Module 09: Store Psychology Story Psychology 00:25:00 Module 10: Legislations Related to Retail Legislations Related to Retail 00:25:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Whether you want to secure your pension or help others get theirs, a clear understanding of pension is important. Deepen your knowledge and understanding of pension with our Pension Essentials course. Here, you will get to learn the fundamentals of the UK pension system in no time. This course is developed to provide you with an overall understanding of the UK pension system. From the informative modules, you will learn about different types of pension schemes. Then, the course will educate you on pension regulation and fund governance. In addition, you will learn about the laws and regulations of pension schemes in the UK. Furthermore, the course will include modules on the challenges of the pension system in the UK. By the end of the course, you will be able to establish a clear understanding of the UK pension system. Course Preview Learning Outcomes Get familiarised with different types of pension schemes Understand the essentials of pension fund governance Learn about the laws and regulations of pension schemes in the UK Know the key challenges in the pension system Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? UK pension system Pension regulation Who Should Take This Pension Essentials? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Pension Essentials Certification After completing and passing the Pension Essentials course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Pension Essentials course will equip you with effective skills and abilities and help you explore career paths such as HR professionals Finance manager Accountant Legal advisor Module 01: Overview Of The UK Pension System Overview of the UK Pension system 00:14:00 Module 02: Type Of Pension Schemes Types of Pension Schemes 00:20:00 Module 03: Pension Regulation Pension Regulation 00:33:00 Module 04: Pension Fund Governance Pension Fund Governance 00:22:00 Module 05: Law And Regulation Of Pensions In The UK Laws and Regulation of the Pension System in the UK 00:18:00 Module 06: Key Challenges In UK Pension System Key Challenges in the UK Pension System 00:14:00 Assignment Assignment - Pension UK 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview Building a business from scratch is not a piece of cake. It requires a great deal of business knowledge and skills. Our Advanced Entrepreneurship Training course is here to help you in building your business. It aims to enlighten you with the knowledge of entrepreneurship. From this course, you will learn the techniques to set up your mindset for the business. The course will help you generate business ideas and show you different types of business modules. Furthermore, you will develop the skills to write and evaluate business plans. The course will also include lessons on fundraising and green entrepreneurship. In addition, you will get a clear understanding of why businesses fail. So, if you have the desire to build a business empire, enrol today! Course Preview Learning Outcomes Build up an entrepreneurial mindset Learn how to generate ideas for your business Enhance your knowledge of different types of business models Know how to write and evaluate business plan Develop the skills to gather funding for your business Understand why businesses don't work out Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Business planning Fundraising Who Should Take This Advanced Entrepreneurship Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Advanced Entrepreneurship Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Advanced Entrepreneurship Training Certification After completing and passing the Advanced Entrepreneurship Training course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Advanced Entrepreneurship Training will equip you with effective skills and abilities and help you explore career paths such as Entrepreneurs Module 01: Introduction To Entrepreneurship Introduction to Entrepreneurship 00:31:00 Module 02: Entrepreneurship And Innovation Entrepreneurship and Innovation 00:27:00 Module 03: The Entrepreneurial Mindset The Entrepreneurial Mindset 00:22:00 Module 04: Introduction To Idea Generation Introduction to Idea Generation 00:32:00 Module 05: Business Models Business Models 00:34:00 Module 06: Writing And Evaluating Business Plan Writing and Evaluating Business plan 00:26:00 Module 07: Fundraising Fundraising 00:27:00 Module 08: The Reasons Why New Businesses Fail The Reasons Why New Businesses Fail 00:43:00 Module 09: Green Entrepreneurship: A Sustainable Development Challenge Green Entrepreneurship A Sustainable Development Challenge 00:23:00 Assignment Assignment - Entrepreneurship Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview In order to secure funding, reach goals and establish partnerships, effective grant writing plays a significant part. Master the art of writing compelling proposals for non-profit organisations with our Non-Profit Grant Writing Essentials course. This course aims to deliver an overall understanding of successful grant writing. First, you will be introduced to the fundamentals of writing grants for non-profits. Then, the course will teach you effective strategies for developing successful grants. In addition, you will receive training in budgeting and financial management. The course will also educate you on the process of applying for grants and the ethical factors as well. By the end of the course, you will learn the core strategies of grant writing and be able to use them for writing effective proposals. So enrol today and start learning! Course Preview Learning Outcomes Grasp the core principles of grant writing Develop the ability to craft compelling grant proposals Understand the principles of budgeting and financial management Learn about the grant application and review process Understand the ethical aspects of grant writing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Grant writing Budget development Reviewing Who Should Take This Non-Profit Grant Writing Essentials Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Non-Profit Grant Writing Essentials course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Non-Profit Grant Writing Essentials course will equip you with effective skills and abilities and help you explore career paths such as Grant Writer Non-profit Fundraiser Program Manager Development Director Foundation Liaison Module 01: Introduction to Grant Writing for Non-Profits Introduction to Grant Writing for Non-Profits 00:20:00 Module 02: Preparing for Grant Writing Success Preparing for Grant Writing Success 00:17:00 Module 03: Crafting Compelling Grant Proposals Crafting Compelling Grant Proposals 00:15:00 Module 04: Budgeting and Financial Management in Grant Proposals Budgeting and Financial Management in Grant Proposals 00:15:00 Module 05: The Grant Application and Review Process The Grant Application and Review Process 00:21:00 Module 06: Grant Writing Ethics and Continuous Improvement Grant Writing Ethics and Continuous Improvement 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
About this Virtual Instructor Led Training (VILT) Electrification of the transportation sector will impact the power system in several ways. Besides the additional load, local impact on the grid needs to be managed by the grid operators. Simultaneously charging of many electric vehicles (EVs) might exceed the limits in specific locations. On the other hand, EVs can provide flexibility and other ancillary services that will help grid operators. This 3 half-day VILT course will provide a complete overview of integrating electric vehicles (EVs) into the power grid. It will cover the whole value chain from grid operations to the car battery. This includes the control room, possible grid reinforcement, demand side management and power electronics. This course will demonstrate the impact on the grid and solutions for a safe & cost-effective grid plan and operation, with examples of successful integration of EVs. The course will also provide vital knowledge about technology used for EVs such as power electronics, demand side management, communication and batteries. In this context, the focus will be on power electronics as it has the highest impact on the grid. The grid planning tool, pandapower, is introduced as an open source tool for power system modelling. The set-up of the training course allows for discussion and questions. Questions can be formulated by the participants upfront or during the training. This course is delivered in partnership with Fraunhofer IEE. Training Objectives At the end of this course, the participants will: Understand the charging options for EVs and its impact on the grid and batteries Identify system services for EVs with regards to voltage quality at the point of common coupling Discover what are the 'grid friendly' and grid supporting functions in EVs Uncover the different applications, standards and data researched on EVs Examine the application of a grid planning tool (pandapower) for power system modelling Be able to develop code snippets with pandapower Apply and execute a code example for power system modelling with pandapower Target Audience EV and grid project developers and administrators Power grid operators and planners EPC organisations involved in grid development EV/ battery manufacturers and designers EV transport planners and designers Government regulators and policy makers Training Methods The VILT will be delivered online in 3 half-day sessions comprising 4 hours per day, with 2 x 10 minutes breaks per day, including time for lectures, discussion, quizzes and short interactive exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end of every session/day. Trainer Our first course expert is Head of Department Converters and Electrical Drive Systems at Fraunhofer IEE and Professor for Electromobility and Electrical Infrastructure at Bonn-Rhein-Sieg University of Applied Sciences. He received his engineering degree in automation in 2008 by the THM Technische Hochschule Mittelhessen (FH Giessen-Friedberg). Afterwards he studied power engineering at University of Kassel and received his diploma certificate in 2010. In 2016 he received the Ph.D. (Dr.-Ing.) from the University of Hannover. The title of his dissertation is Optimized multifunctional bi-directional charger for electric vehicles. He has been a researcher at the Fraunhofer IEE in Kassel since 2010 and deals with power converters for electric vehicles, photovoltaics and wind energy. His current research interests include the bidirectional inductive power transfer, battery charger and inverter as well as new power electronic components such as SiC MOSFETs and chokes. Additionally, our key expert is Chairman of the IEEE Joint IAS/PELS/IES German Chapter and a member of the International Scientific Committee of the EPE Association. Our second course expert is deputy head of energy storage department at Fraunhofer IEE. Prior to this he was the Director of Grid Integration department at SMA Solar Technology AG, one of the world's largest manufacturers of PV power converters. Before joining SMA, our course expert was manager of the Front Office System Planning at Amprion GmbH (formerly RWE TSO), one of the four German transmission system operators. He holds a degree of electrical engineering of the University of Kassel, Germany. In 2003 he finished his Ph.D. (Dr.-Ing.) on the topic of wind power forecasting at the 'Institute of Solar Energy Supply Technology' (now Fraunhofer IEE) in Kassel. In 2004 he started his career at RWE TSO with main focus on wind power integration and congestion management. Our course expert is chairman of the IEC SC 8A 'Grid Integration of Large-capacity Renewable Energy (RE) Generation' and has published several papers about grid integration of renewable energy source and forecasting systems on books, magazines, international conferences and workshops. Our third course expert is Research Associate at Fraunhofer IEE. He is actively working on different projects related to the integration of electric vehicle charging into the electric distribution grid. The focus of this work concerns time series based simulations for grid planning and operation in order to investigate the effect of a future rollout of electric vehicles and charging infrastructure on economics e.g. costs for grid reinforcement. He completed his master degree (MSc.) in Business Administration and Engineering: Electrical Power Engineering at RWTH Aachen University, Germany. Our trainers are experts from Fraunhofer Institute for Energy Economics and Energy System Technology (Fraunhofer, IEE), Germany. The Fraunhofer IEE researches for the national and international transformation of energy supply systems POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
EBay Dropshipping is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. EBay Dropshipping consists of several modules that take around 1 hour to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Section 01 - Selling on Amazon Selling on Amazon 1 00:02:00 Selling on Amazon 2 00:03:00 Winning an eBay Auction 00:05:00 Listing a Product on Amazon 00:02:00 Section 02 - Product Sourcing on Bey Completed Sale #1 00:02:00 Completed Sale #2 00:03:00 Completed Sale #3 00:02:00 Completed Sale #4 00:03:00 Completed Sale #5 00:03:00 Completed Sale #6 00:04:00 Completed Sale #7 00:02:00 Completed Sale #8 00:03:00 Completed Sale #9 00:03:00 Completed Sale #10 00:03:00 Completed Sale #11 00:03:00 Completed Sale #12 00:02:00 Completed Sale #13 00:02:00 Completed Sale #14 00:03:00 Section 03 - Shipping Amazon Sales Ordering Supplies from USPS 00:02:00 Printing a Shipping Label from Amazon 00:01:00 Schedule a USPS Pickup 00:02:00 Section 04 - Setup Cashback Enroll for eBay Bucks 00:02:00 Signup for Ebates 00:03:00 Ebates Referral Code 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
The Personal and Administrative Assistant Training Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Personal and Administrative Assistant Training Course consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Personal Assistant Introduction to Personal Assistant 00:18:00 Module 2: Business Telephone Skills Business Telephone Skills 00:20:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:35:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 5: Travel Arrangements Travel Arrangements 00:25:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:26:00 Module 7: Time Management Time Management 00:36:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 9: Business Writing Skills Business Writing Skills 00:41:00 Module 10 :Organisational Skills Organisational Skills 00:26:00 Module 11: Communication Skills Communication Skills 00:26:00 Module 12: Customer Service Customer Service 00:17:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 14: Invoicing/Petty Cash Invoicing/Petty Cash 00:28:00 Mock Exam Mock Exam-Personal Assistant 00:20:00 Final Exam Final Exam-Personal Assistant 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Prepare for the future of education with our Remote Teaching Training Course. Learn effective strategies and tools for engaging students, delivering lessons, and assessing learning in online environments. Gain the skills to create dynamic and interactive virtual classrooms. Whether you're an experienced educator or new to remote teaching, this course empowers you to thrive in the digital learning landscape.