Customer Service Training Course A company’s reputation depends largely on the customer service. If you want to improve your customer service skills for achieving long-term goals for your company, then you have come to the right place. The Customer Service Training Diploma course shows you the path how to deal with the customers. You will learn the basic communication skills, telephone etiquette, customer relationship management and other necessary skills regarding customer service. By completing the course, you will be able to monitor whether your company provided the right customer service to the clients or not. Additionally, you will be able to serve the customer with compelling eloquent. Course Curriculum Module 01 Module 02 Module 03 Module 04 (Learn more about this online course)
Air Cabin Crew Training Overview Explore the roadmap to becoming a competent air cabin crew and travelling worldwide with this Air Cabin Crew Training. As an aircraft cabin crew, you will be responsible for the safety and comfort of all passengers throughout the flight. In this course, you’ll learn about different airlines and various services offered by cabin crews. For instance, you’ll learn how to effectively communicate with passengers, deal with a fire event, administer first aid and evacuate passengers in an emergency. You’ll also understand how to prevent fatigue in crew members and empower a team to use all the available resources to achieve goals. Learning Outcomes Explore a wide range of tasks performed by aircraft cabin crews Identify the pros and cons of a cabin crew career Find a wide range of cabin crew interview formats Understand why weather information is vital in aviation Discover the steps in cabin crew fatigue management Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you can order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post, or for both £39. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Air Cabin Crew Training will provide essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Senior or Junior Cabin Crew Member Flight Attendant Air Host / Hostess Crew Controller Flight Operations Manager
Supply chain managers are responsible for organising the movement of goods and materials, communicating with suppliers and manufacturers, and overseeing the purchasing process. The role is complex and varied, requiring a certain set of skills to ensure the smooth running of each stage of Logistics & Supply Chain Management. The Level 3 Diploma in Logistics & Supply Chain Management course will take you through the duties and responsibilities of the supply chain manager in detail, covering essential information on the organisational structure of the supply chain, the purchasing process and the warehouse inventory cycle. You will learn a range of skills and methodologies, including Lean process improvement and will familiarise with a range of procurement tools. Through case studies and step-by-step guidance, you will broaden your understanding of the different types of inventory, learning how to identify areas of improvement, create a plan for improvement and implement the necessary changes in your organisation. The management of internal and external relationships will also be discussed in detail. By the end of the course, you will be able to align your supply chain with an effective business strategy, taking your career to new heights and boosting your earning potential. To provide flexible learning, this course is designed for both part-time and full-time students. Become accredited in just 20/30 hours, with the freedom to study at your own pace. Learning Outcomes Understand the evolution of the supply chain and supply chain management Deepen your knowledge of supply chain organisational structure and the types of supply chains Know how to align your supply chain with a solid business strategy Learn about Lean methodology and the benefits of a Lean supply chain Identify the different stages in the cycle of the purchasing process Understand the procurement tools required for a modern organisation Develop business communication skills to manage internal and internal relationships Broaden your understanding of the different types of inventory and the warehouse inventory cycle Know how to identify areas for improvement, create a plan and implement changes Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career path Fast track your career with a formal qualification in Logistics & Supply Chain Management. This course will provide you with the skills and tools to become a certified supply chain manager and successfully oversee each process of the production flow for your organisation. The average salary for Supply Chain Manager jobs is £42,500. Related professions in this field include: Supply Chain Manager Supply Chain Analytics Manager Supply Chain Logistics Assistant Supply Chain Coordinator (Learn more about this online course)
Overview This Develop Amazing Social Skills & Connect With People will unlock your full potential and will show you how to excel in a career in Develop Amazing Social Skills & Connect With People. So upskill now and reach your full potential. Everything you need to get started in Develop Amazing Social Skills & Connect With People is available in this course. Learning and progressing are the hallmarks of personal development. This Develop Amazing Social Skills & Connect With People will quickly teach you the must-have skills needed to start in the relevant industry. In This Develop Amazing Social Skills & Connect With People Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Develop Amazing Social Skills & Connect With People skills to help you advance your career. Acquire a comprehensive understanding of various Develop Amazing Social Skills & Connect With People topics and tips from industry experts. Learn in-demand Develop Amazing Social Skills & Connect With People skills that are in high demand among UK employers, which will help you to kickstart your career. This Develop Amazing Social Skills & Connect With People covers everything you must know to stand against the tough competition in the Develop Amazing Social Skills & Connect With People field. The future is truly yours to seize with this Develop Amazing Social Skills & Connect With People. Enrol today and complete the course to achieve a Develop Amazing Social Skills & Connect With People certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Develop Amazing Social Skills & Connect With People can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Develop Amazing Social Skills & Connect With People, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Develop Amazing Social Skills & Connect With People, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Develop Amazing Social Skills & Connect With People is suitable for anyone aspiring to start a career in Develop Amazing Social Skills & Connect With People; even if you are new to this and have no prior knowledge on Develop Amazing Social Skills & Connect With People, this course is going to be very easy for you to understand. And if you are already working in the Develop Amazing Social Skills & Connect With People field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Develop Amazing Social Skills & Connect With People is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Develop Amazing Social Skills & Connect With People has no prerequisite. You don't need any educational qualification or experience to enrol in the Develop Amazing Social Skills & Connect With People. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Develop Amazing Social Skills & Connect With People. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Welcome 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:02:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00
Embark on a journey into the world of professional hygiene with the 'British Cleaning' course, a comprehensive guide to mastering the art of cleaning. This programme offers an in-depth look at the cleaning industry, blending theoretical knowledge with practical skills. You'll explore various facets, from health and safety protocols to specialised cleaning methods. The curriculum is meticulously crafted, ensuring a rich learning experience. It encompasses the essentials of workplace cleanliness, delving into the intricacies of floor, carpet, and upholstery maintenance. Additionally, the course covers the effective use of cleaning chemicals, ensuring a safe and efficient approach to tackling dirt and grime. The second segment focuses on enhancing your proficiency in specific areas like window, glass, washroom, and kitchen cleaning. This variety ensures a well-rounded skill set, vital for thriving in the cleaning industry. With each module, you'll gain valuable insights into the practical application of cleaning techniques, preparing you for real-world challenges. Whether it's handling delicate fabrics or dealing with tough stains, this course equips you with the necessary expertise. Lastly, the course culminates with a focus on sustainability and eco-friendly practices, aligning with modern standards and public expectations. You'll learn how to choose and utilise environmentally responsible cleaning agents, contributing to a healthier planet. This contemporary approach not only enhances your skill set but also aligns with the growing demand for sustainable practices in every sector, including cleaning. Learning Outcomes Acquire foundational understanding of the cleaning industry and its standards. Develop expertise in various cleaning techniques and methods. Gain proficiency in using different cleaning chemicals safely and effectively. Master specialised skills in cleaning diverse environments, including washrooms and kitchens. Understand and implement eco-friendly cleaning practices. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Who is this course for? Individuals aspiring to pursue a career in the cleaning industry. Current cleaning professionals seeking to enhance their skills. Facility managers responsible for maintaining high standards of cleanliness. Entrepreneurs planning to start a cleaning business. Environmental enthusiasts aiming to learn sustainable cleaning practices. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Domestic Cleaner: £18,000 - £22,000 per annum Commercial Cleaner: £19,000 - £23,000 per annum Cleaning Supervisor: £20,000 - £25,000 per annum Facility Manager: £30,000 - £40,000 per annum Carpet Cleaning Specialist: £20,000 - £26,000 per annum Window Cleaning Expert: £18,000 - £24,000 per annum Course Content British Cleaning Introduction to the Cleaning Industry Health and Safety in Cleaning Cleaning Techniques and Methods Cleaning Chemicals Workplace Cleaning Floor Cleaning and Maintenance Carpet and Upholstery Cleaning Window and Glass Cleaning Washroom Cleaning Kitchen Cleaning
About Course A Comprehensive Course on Business Communication and Communication Skills In this Business Communication online course by Xpert Learning, you will learn how to adapt your communication style for different audience, how to nuance your communication in different situations and mediums, and in this process, maximize productivity. You will also learn the necessary skills to handle difficult conversations within the workplace. According to a LinkedIn survey, Communication is identified as the most sought-after soft skill among employers. Communication is an essential skill for every individual regardless of position in the hierarchy, industry, or location. For achieving organizational success, effective communication is crucial. Through precise and succinct communication, organizations can develop better strategies, enhance productivity, boost morale, and stimulate innovation. Because communication is so important in business, Organizations want and need people with good communication skills. However, most individuals do not communicate well and they are unaware of the fact. The communication shortcomings of employees and the importance of communication in business explain why you should work to improve your communication skills. Your ability to communicate effectively will determine how others perceive you, and largely, your performance and value in the organization. Business Communication is a Learned skill: you learn when and how to say or write the message that needs to be delivered. You can learn this skill from the comprehensive course developed by Xpert Learning. Through different learning mediums you will learn how to understand your audience and nuance your message accordingly, qualities of Effective Business Writing, how to write precise Business Reports, Emails, how to present a Steller Business presentation, and how to use these skills in your career development. Enroll today in this Business Communication Course and advance your career with Xpert Learning! What Will You Learn? Understand the importance of effective communication in business settings Identify and analyze different types of audiences and tailor communication to their needs Develop skills for writing clear, concise, and effective business documents, such as reports and emails Learn techniques for delivering effective business presentations Understand the importance of continuous learning and career development in a business environment Course Content Introduction to Business Communication Introduction to Business Communication Understanding your Audience and Deliver your Message Understanding your Audience and Deliver your Message Effective Business Writing Effective Business Writing Writing Business Reports and Emails Writing Business Reports and Emails Business Presentation Business Presentation Part 1 Business Presentation Part 2 Sample Presentation Career Development Career Development: Job Searching, Resume/CV, Cover Letters, and Interview skills Conclusion Conclusion A course by Xpert Learning RequirementsThere are no specific requirements or prerequisites for this course. Learners of all levels and backgrounds can benefit from this course. However, it would be beneficial if learners have a basic understanding of business communication. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals. Audience This course is designed for individuals who want to develop their business communication skills, including managers, executives, and professionals in various industries. Additionally, this course is also beneficial for students who are pursuing business-related degrees or courses and want to improve their communication skills in a business setting. Whether you are a beginner or an experienced professional, this course can help you elevate your communication skills and achieve your business goals.
Overview: If you want to gain a solid understanding of Dog Grooming and Dog Training and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Dog Grooming and Dog Training designed by expert instructors. The Dog Grooming and Dog Training will help you develop your skills, confidence, and knowledge in this sector, adding real value to your CV and personal development. Dog Grooming and Dog Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. The only thing you need to take Dog Grooming and Dog Training is Wi-Fi and a screen. You'll never be late for class again. Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Dog Grooming and Dog Training is perfect! Benefits you'll get choosing Apex Learning for this Dog Grooming and Dog Training course: FREE Dog Grooming and Dog Training CPD-accredited certificate Get a free student ID card with Dog Grooming and Dog Training training (£10 applicable for international delivery) Lifetime access to the Dog Grooming and Dog Training course materials The Dog Grooming and Dog Training program comes with 24/7 tutor support Get instant access to this Dog Grooming and Dog Training course Learn Dog Grooming and Dog Training training from anywhere in the world The Dog Grooming and Dog Training training is affordable and simple to understand The Dog Grooming and Dog Training training is an entirely online Description: Begin your journey with Apex Learning right away! This Dog Grooming and Dog Training diploma offers learners the opportunity to acquire skills that are highly valued in the field of Dog Grooming and Dog Training. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Dog Grooming and Dog Training setting. The skills and knowledge gained from this Dog Grooming and Dog Training course will enable learners to make meaningful contributions to Dog Grooming and Dog Training-related fields, impacting their experiences and long-term development. ★★★ Course Curriculum of Dog Grooming and Dog Training Bundle ★★★ Course 01: Dog Groomer Training Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Who is this Dog Grooming and Dog Training course for? There is no experience or previous certifications required for enrolment in this Dog Grooming and Dog Training. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Dog Grooming and Dog Training course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Dog Grooming and Dog Training course, it can be studied in your own time at your own pace. Career path Having this Dog Grooming and Dog Training CPD certificate will increase the value of your CV and open you up to multiple sectors. Course Curriculum: Module 1: The History of Dog Grooming Module 2: Why Do We Groom? Module 3: Anatomy Module 4: Breed Groups and Coat Types Module 5: Equipment and Techniques Module 6: Keep Your Dog Healthy and Clean Module 7: Things to Look for Before You Groom a Dog Module 8: Pre-grooming and General Care Module 9: Preparation Module 10: Skin Conditions Module 11: How to Bathe Your Dog Module 12: How to Get Your Dog to Love Bath Time Module 13: Drying Your Dog After a Bath Module 14: Bathing and Drying: General Considerations Module 15: Grooming Details (Clipping, Scissors, Ears, Teeth, Feet, Bottoms) Module 16: Basic First Aid
Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role
Helpful Ideas for Your Journey to True Diversity & Inclusion Globally, organizations are committing to Diversity and Inclusion (D&I) at higher rates than ever, with 87% of respondents indicating that D&I is a stated value or priority for their organization. However, for many organisations, the commitment does not extend past a statement in their annual report and allowing diversity groups the time and space to meet. Many business leaders surveyed still acknowledge that being a member of a Minority group is a barrier to employee progression. While there is solid research year on year to show that greater diversity and inclusion leads to improved business performance, many companies are still catching up. In this session, we will acknowledge the difference between Diversity and Inclusion at work and explore what leading companies are doing to enhance both. We will also acknowledge the continuing role of unconscious bias and explore strategies for minimising its impact. What good D&I looks like What one thing makes the most difference in getting a D&I strategy embedded in the culture 5 additional examples of the most successful D&I strategies What you can do to improve your organisation's D&I environment no matter your role
Register on the Basic to Advanced UX Design today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Basic to Advanced UX Design course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! Why Choose this Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of- Video lessons Online study supplies Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV.