1652 Addition courses delivered Live Online

Veterinary Assistant Diploma Level 3 Course Overview The Veterinary Assistant Diploma Level 3 provides learners with an in-depth understanding of the veterinary profession, covering a wide range of essential topics necessary for supporting veterinary teams. This course equips students with the knowledge and skills required to assist in the care of animals, provide customer service in veterinary clinics, and contribute to the smooth running of veterinary practices. Learners will explore key areas such as animal anatomy, disease prevention, and medical procedures, alongside important client interaction and administration skills. Upon completion, learners will be prepared to step into a vital role within the veterinary sector, offering strong career prospects and the opportunity to make a positive impact in animal healthcare. Course Description This comprehensive course delves into the fundamentals of veterinary care, focusing on animal biology, care techniques, and industry-specific practices. Topics covered include animal anatomy and physiology, infectious diseases, diagnostic procedures, and medical treatment protocols. Additionally, learners will gain insights into the administrative aspects of a veterinary practice, including patient records, client communication, and essential office procedures. Throughout the course, students will develop a well-rounded skill set that prepares them to effectively support veterinary professionals in a variety of settings. By the end of the course, learners will possess a solid understanding of the veterinary assistant's role, along with the confidence to contribute to the daily operations of a veterinary clinic or hospital. Veterinary Assistant Diploma Level 3 Curriculum Module 01: Introduction to Veterinary Medicine Module 02: Animal Anatomy and Physiology Module 03: Common Animal Diseases and Treatments Module 04: Diagnostic Procedures in Veterinary Care Module 05: Veterinary Practice and Administration Module 06: Veterinary Client Communication and Support Module 07: Animal Welfare and Ethical Considerations Module 08: Legal and Regulatory Requirements in Veterinary Care Module 09: Preventative Care and Health Maintenance Module 10: Career Development in the Veterinary Field (See full curriculum) Who is this course for? Individuals seeking to become a Veterinary Assistant Professionals aiming to advance their career in animal healthcare Beginners with an interest in veterinary medicine and animal care Those wishing to contribute to the welfare and health of animals Career Path Veterinary Assistant Veterinary Receptionist Animal Health Care Technician Animal Welfare Officer Veterinary Practice Administrator

Microsoft Power BI Training Course Overview: The Microsoft Power BI Training course is designed to equip learners with the knowledge and skills to use Power BI effectively for data analysis and reporting. This course covers the core features of Power BI, from data import and transformation to the creation of reports and visualizations. Learners will explore how to analyse data, generate insights, and create dynamic dashboards for reporting purposes. Whether you are looking to improve your analytical skills or advance your career, this course provides the foundation needed to become proficient in using Power BI for various data analysis tasks. By the end of the course, learners will be able to handle large data sets, create compelling visual reports, and make data-driven decisions. Course Description: This comprehensive Microsoft Power BI course delves into the essential components of the Power BI platform. Learners will start by exploring how to import and work with data, before progressing to designing reports and visualizations. The course includes an in-depth look at the various types of visualizations available, enabling learners to display data in an intuitive, easy-to-understand format. Additionally, learners will explore the Power BI Web App to access and share their reports online. As they move through the course, participants will gain valuable skills in data transformation, reporting, and visualization, all of which are applicable to industries requiring data-driven decision-making. By completing this course, learners will have a solid understanding of Power BI and the ability to create impactful reports and dashboards for business or personal use. Microsoft Power BI Training Curriculum: Module 01: Getting Started Module 02: Working with Data Module 03: Working with Reports and Visualizations Module 04: A Closer Look at Visualizations Module 05: Introduction to the Power BI Web App (See full curriculum) Who is this course for? Individuals seeking to understand Power BI and data analysis. Professionals aiming to enhance their data reporting skills. Beginners with an interest in business intelligence and data analytics. Anyone looking to improve their ability to visualise data for better decision-making. Career Path: Data Analyst Business Intelligence Analyst Reporting Specialist Data Visualisation Specialist Business Analyst

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist

Write to Impress: Creative Writing Course Overview This comprehensive course on creative writing is designed to unlock your storytelling potential and refine your writing skills across multiple genres. Learners will explore the foundations of creative writing, from constructing compelling narratives to developing vivid characters and authentic dialogue. The course also delves into specialised areas such as poetry, thriller writing, and business communication, offering a broad and versatile skill set. By the end of the course, participants will be equipped with the ability to craft engaging fiction and non-fiction pieces, prepare polished proposals, and confidently approach the publishing process. Ideal for aspiring writers, professionals seeking to enhance their writing abilities, and those passionate about storytelling, this course emphasises clarity, creativity, and critical thinking, enabling learners to write with confidence and impact. Course Description This course covers a wide range of creative writing topics to provide a thorough understanding of narrative techniques and writing styles. Starting with the history and evolution of creative writing, learners will progress through novel writing, non-fiction, and the art of character creation. Emphasis is placed on writing believable dialogue and exploring genre-specific approaches such as horror and children’s literature. Additional modules address poetry, proposal development, and the importance of critical thinking in writing. The course also includes business writing essentials and guidance on editing, evaluating work, and navigating the publishing industry. Throughout the learning journey, students will enhance their analytical skills and learn to express ideas clearly and persuasively. The structured curriculum is ideal for anyone wishing to broaden their writing expertise in a supportive and well-rounded learning environment. Write to Impress: Creative Writing Curriculum: Module 01: Introduction to Creative Writing Module 02: The Development of Creative Writing Module 03: Novel Writing Module 04: Writing Non-Fiction Module 05: Creating Fictional Characters Module 06: Writing Realistic Dialogue Module 07: Writing Horrors, Thriller and Murder Stories Module 08: Writing for Children Module 09: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating and Getting Published (See full curriculum) Who is this course for? Individuals seeking to develop creative writing skills. Professionals aiming to improve their writing for career advancement. Beginners with an interest in storytelling and literary arts. Writers looking to explore various writing styles and genres. Career Path Author or Novelist Content Writer or Copywriter Editor or Publisher Scriptwriter or Screenwriter Communications Specialist Marketing and Proposal Writer

Workplace First Aid and CPR Course Overview The "Workplace First Aid and CPR" course is designed to equip learners with essential first aid and CPR skills tailored for the workplace. Covering a wide range of medical emergencies, this course ensures that individuals are prepared to respond effectively to workplace incidents. Learners will gain the confidence to assess, manage, and respond to various health emergencies, including injuries and sudden medical events. Upon completion, learners will be able to perform basic first aid procedures, handle critical situations, and apply CPR and AED protocols for different age groups. This course is ideal for anyone looking to enhance their emergency response capabilities in a workplace setting. Course Description This course provides a comprehensive overview of workplace first aid, focusing on both the prevention and management of medical emergencies in the workplace. Topics covered include the primary and secondary survey, first aid basics, dealing with chronic medical conditions, and responding to various injuries such as fractures, dislocations, and environmental injuries. Additionally, learners will explore CPR, AED, and choking treatment for infants, children, and adults. The course also highlights the legal framework surrounding workplace first aid, preparing individuals to handle emergencies while adhering to workplace regulations. Learners will leave with the skills to manage a variety of medical situations confidently and effectively. Workplace First Aid and CPR Curriculum Module 01: Introduction to Workplace First Aid Module 02: Incident Management at Work Module 03: Primary & Secondary Survey Module 04: Basics of First Aid Module 05: Chronic Medical Diseases Module 06: Critical Injuries & Relevant Response Module 07: Environmental Injuries & Aid Module 08: Minor Injuries & Relevant Response Module 09: Dealing With Fractures and Dislocations Module 10: CPR, AED & Choking Treatment for Infants Module 11: CPR, AED & Choking Treatment for Children Module 12: CPR, AED & Choking Treatment for Adults Module 13: Call for an Emergency Module 14: Legal Framework for Workplace First Aid (See full curriculum) Who is this course for? Individuals seeking to enhance their emergency response skills. Professionals aiming to meet workplace health and safety requirements. Beginners with an interest in workplace safety and first aid. Organisations looking to train staff in effective emergency response. Career Path Workplace First Aider Health and Safety Officer Emergency Response Coordinator Occupational Health and Safety Advisor Compliance and Safety Officer

Excel Data Analysis Course Overview The Excel Data Analysis course is designed to equip learners with the essential skills needed to analyse and interpret data using Microsoft Excel. This course covers a range of tools and techniques that are vital for processing, summarising, and visualising data. Learners will explore functions, pivot tables, charts, and data manipulation strategies that will enable them to work efficiently with data sets. By the end of the course, learners will be able to transform raw data into meaningful insights, making it an invaluable skill for professionals across various industries. Whether you're looking to improve your data skills or progress in your career, this course offers the foundational knowledge required for data analysis in Excel. Course Description This course delves into the core aspects of Excel Data Analysis, starting with basic functions and advancing to complex data manipulation techniques. Learners will explore how to create and manage pivot tables, perform data filtering, and apply functions such as VLOOKUP and INDEX MATCH. Visualisation tools like charts and graphs will be covered, enabling learners to present their findings in a clear and impactful way. Additionally, learners will be introduced to data modelling, conditional formatting, and advanced formula techniques that will enhance their data analysis capabilities. The course is structured to provide a comprehensive understanding of Excel’s data analysis features, building competency for a wide range of practical applications in both personal and professional settings. Excel Data Analysis Curriculum Module 01: Introduction to Excel for Data Analysis Module 02: Using Excel Functions for Data Manipulation Module 03: Working with Pivot Tables and Pivot Charts Module 04: Data Visualisation: Creating Charts and Graphs Module 05: Advanced Excel Functions for Complex Data Analysis Module 06: Data Filtering and Sorting Techniques Module 07: Conditional Formatting for Data Insights Module 08: Introduction to Data Modelling and Forecasting Module 09: Data Analysis Best Practices and Case Studies (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to advance in data-centric roles. Beginners with an interest in data analysis and Excel. Anyone looking to improve their Excel knowledge for career development. Career Path Data Analyst Business Analyst Financial Analyst Marketing Analyst Operations Manager Administrative Assistant Project Manager Research and Development Analyst

Agile Scrum Master Course Overview This Agile Scrum Master course offers a comprehensive introduction to Agile methodologies with a particular focus on the Scrum framework. Learners will gain a clear understanding of Scrum principles, roles, events, and artefacts, enabling them to effectively support and lead Agile teams. The course emphasises the evolution from traditional development models to Agile, ensuring participants grasp how Scrum drives flexibility and continuous improvement. Designed to enhance both knowledge and leadership capabilities, it prepares learners for professional certification while equipping them with skills to improve team collaboration and project delivery efficiency. Upon completion, learners will be confident in facilitating Scrum processes, managing sprint cycles, and applying Agile metrics to monitor progress. Course Description This course delves into the essential concepts of Agile Scrum, starting with its foundational objectives and the transition from traditional project management to Agile approaches. Detailed exploration of the 2020 Scrum Guide updates helps learners stay current with industry standards. The curriculum covers the structure and responsibilities of Scrum teams, the cadence of Scrum events, and the purpose of Scrum artefacts. Additionally, it addresses the challenges of scaling Scrum for larger projects and incorporates advanced topics such as Agile requirements gathering, estimation techniques, and performance metrics. The learning experience is structured to build a thorough understanding of Agile frameworks, preparing learners for the Professional Scrum Master (PSM1) certification with guidelines and strategic tips. This course is ideal for those aiming to enhance their Agile knowledge and leadership within diverse professional environments. Agile Scrum Master Curriculum Module 01: Objectives and Targets Module 02: From the Traditional Development Model to the Agile Module 03: 2020 Scrum Guide: What’s New! Module 04: Bonus: Full eBook of the Course! Module 05: Scrum Module 06: The Scrum Team Module 07: Scrum Events Module 08: Scrum Artifacts Module 09: Scaling Scrum Module 10: Scrum in Practice! Module 11: Agile Requirements Module 12: Estimation Techniques Module 13: Agile Metrics Module 14: PSM1 Certification Preparation Guidelines, Tips & Tricks (See full curriculum) Who is this course for? Individuals seeking to master Agile Scrum principles and practices. Professionals aiming to advance their career in Agile project management. Beginners with an interest in Agile frameworks and team leadership. Project managers, team leads, and business analysts wanting to implement Scrum. Career Path Scrum Master in IT and software development teams. Agile Project Manager in various industries. Product Owner or Agile Team Facilitator roles. Consultant specialising in Agile transformation and coaching.

Novel Writing: From Idea to Publishing Course Overview This course offers a comprehensive journey through the entire novel writing process, from the initial spark of an idea to the final step of publishing. Learners will explore essential elements such as idea generation, audience identification, genre selection, and the craft of creating compelling plots and memorable characters. The course emphasises effective drafting and editing techniques to enhance storytelling quality. Additionally, it addresses common challenges like writer’s block and provides strategic guidance on publishing options. By the end of this course, learners will be equipped with the knowledge and confidence to develop their novel-writing skills, enabling them to create engaging narratives ready for publication or submission. This course is ideal for those wishing to develop their creative writing capabilities and gain a thorough understanding of the novel writing journey. Course Description This course delves deeply into the core aspects of novel writing, guiding learners through a structured approach to develop their stories from conception to publication. Topics include identifying and refining ideas, understanding target readers, and choosing the appropriate genre to maximise impact. The course covers narrative structure, setting development, and characterisation to build rich and immersive worlds. Emphasis is placed on writing the first draft with clarity and purpose, followed by detailed editing strategies to improve flow and coherence. Learners will also explore methods to overcome writer’s block and explore various publishing routes, from traditional to self-publishing. Throughout, the course fosters a professional understanding of the writing process, enhancing creativity, discipline, and market awareness essential for success in the literary field. Novel Writing: From Idea to Publishing Curriculum Module 01: Getting Started with Novel Writing Module 02: Finding Ideas and Selecting Your Audience Module 03: Selecting Your Genre Module 04: Planning and Plotting: Using Stories, Narrative and Setting Module 05: Bringing Your Characters to Life Module 06: Making That First Draft Module 07: Editing Effectively Module 08: Overcoming the Dreaded Writer’s Block Module 09: Getting Your Work Published (See full curriculum) Who is this course for? Individuals seeking to develop novel-writing skills and storytelling expertise. Professionals aiming to enhance their creative writing for career advancement. Beginners with an interest in literary creation and narrative development. Aspiring authors looking to understand the complete novel writing and publishing process. Career Path Novelist and Fiction Writer Creative Writer for Publishing Houses Content Creator and Story Developer Literary Agent Assistant Editorial Assistant in Publishing Self-Publishing Author

Microsoft Power BI Masterclass 2021 Course Overview: The "Microsoft Power BI Masterclass 2021" provides learners with the skills to become proficient in data analysis and visualization using Power BI. This comprehensive course covers the core functionalities of Power BI, from data preparation and transformation to creating impactful reports and dashboards. Learners will gain valuable insights into data modelling, visualisation, and the use of DAX for advanced calculations. By the end of the course, participants will be able to apply their knowledge to real-world projects, improving their ability to communicate data-driven insights effectively. This course is ideal for professionals and beginners who want to leverage Power BI to unlock the potential of their data. Course Description: This masterclass delves into the essential features of Microsoft Power BI, guiding learners through every stage of data analysis. Starting with project setup and data transformation in the Query Editor, the course progresses to advanced topics such as DAX functions and data storytelling. Learners will explore how to build data models, create dashboards, and employ Python in Power BI to enhance their reports. The course also covers Power BI Service for cloud-based analytics, row-level security for data protection, and integrating additional data sources. With a focus on empowering users to communicate insights clearly, the course ensures learners gain the expertise to manage data efficiently, make informed decisions, and stay up to date with evolving tools and features. Microsoft Power BI Masterclass 2021 Curriculum: Module 01: Introduction Module 02: Preparing our Project Module 03: Data Transformation - The Query Editor Module 04: Data Transformation - Advanced Module 05: Creating a Data Model Module 06: Data Visualization Module 07: Power BI & Python Module 08: Storytelling with Data Module 09: DAX - The Essentials Module 10: DAX - The CALCULATE function Module 11: Power BI Service - Power BI Cloud Module 12: Row-Level Security Module 13: More data sources Module 14: Next steps to improve & stay up to date (See full curriculum) Who is this course for? Individuals seeking to enhance their data analysis skills. Professionals aiming to advance their data visualization expertise. Beginners with an interest in data science or business analytics. Business analysts or data professionals looking to upskill in Power BI. Career Path: Data Analyst Business Intelligence Analyst Data Scientist Power BI Developer Reporting Analyst Data Visualisation Expert

Mental Health Nursing Course Overview: The Mental Health Nursing course offers a comprehensive understanding of mental health nursing practices and theories. Designed to equip learners with the knowledge and skills needed to provide care in diverse mental health settings, this course covers the full spectrum of mental health across different life stages. With an emphasis on the latest practices, legal frameworks, and contemporary challenges, learners will be prepared to manage mental health care effectively. By the end of the course, learners will have developed a deep understanding of mental health conditions, nursing models, and societal impacts, along with strategies for planning and implementing care. Course Description: This course delves into the various aspects of mental health nursing, from understanding mental health across the lifespan to exploring the impact of digital advancements on care. Learners will explore essential topics such as child, adolescent, and adult mental health, with a focus on recognising and managing common mental health disorders. Additionally, learners will examine nursing models and mental health legislation, particularly within the UK context. The course blends theoretical frameworks with practical strategies for effective care delivery and provides insights into the evolving digital landscape in mental health. By completing the course, learners will gain vital skills in mental health nursing, equipping them to work in a wide range of professional settings. Mental Health Nursing Curriculum: Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK (See full curriculum) Who is this course for? Individuals seeking to pursue a career in mental health nursing. Professionals aiming to expand their knowledge of mental health care. Beginners with an interest in nursing or mental health. Those looking to update their knowledge on mental health legislation and digital care trends. Career Path: Mental Health Nurse Psychiatric Nurse Child and Adolescent Mental Health Nurse Mental Health Care Manager Health Care Advisor in Mental Health Services Mental Health Support Worker