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Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Paediatric first aid training: What will you learn? The course covers everything listed below. There will be practical demonstrations, role playing and several activities to keep things moving along. You’ll use the whole range of paediatric first equipment, and will try out your newly learned techniques on my adult, child and baby mannequins. I’m happy to tailor the content with additions. If you want me to focus on a specific area of paediatric first aid, that’s fine. Here’s what you’ll learn: Responsibilities and reporting requirements Assessing a medical situation How to perform CPR Resuscitation and using a defibrillator Treatment of an unconscious casualty, and the recovery position Choking Head injuries Seizures, including febrile convulsions Bleeding and shock Burns and scalds Fainting Anaphylaxis, and using an EpiPen Diabetes and asthma emergencies Foreign objects Eye injuries Sprains, strains and fractures Heat and cold Sickle cell anaemia and meningitis

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

REFERENCE CODE 601/4322/8 COURSE LEVEL NVQ Level 3 THIS COURSE IS AVAILABLE IN Course Overview Who is this qualification for? This qualification is aimed at those who are involved in Plastering activities in the workplace. It is not expected that candidates working in this industry all do the same activities so the qualification has been developed to allow opportunities for those carrying out work in either solid or fibrous Plastering. Those taking the qualification must also prove knowledge and competence in working at heights, calculating quantities and wastage and the use of powered and hand tools and equipment. All work completed must be done in accordance with Building Regulations and Industry recognised safe working practices, including the disposal of waste. The qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete. See the qualification Rules of Combination for more details on the specific skills required. In addition to this qualification there is a Level 2 qualification in Plastering and a number of other Construction and Construction related qualifications available through Oscar Onsite Academy. What is required from candidates? GQA qualifications are made up of a number of units that have a credit value or credits. This qualification consists of 4 mandatory units and 2 pathways, Solid and Fibrous. The qualification mandatory units have a total credit value of 31 credits-in addition the Solid plastering pathway requires achievement of 54 credits from the pathway mandatory units and a minimum of 14 credits required from the pathway optional group, giving a total of 99 credits. The fibrous plastering pathway requires achievement of all of the qualification mandatory units (31 credits) 45 credits from the pathway mandatory units and a minimum of 16 credits required from the pathway optional group a total of 92 credits for this pathway. The units are made up of the things those working in these job roles need to know to be able to do to carry out the work safely and correctly. These are called Learning Outcomes, and all must be met to achieve the unit. Mandatory units Level Credit Confirming Work Activities and Resources for an Occupational Work Area in the Workplace Developing and Maintaining Good Occupational Working Relationships in the Workplace Confirming the Occupational Method of Work in the Workplace Conforming to General Health, Safety and Welfare in the Workplace Additional units A/600/7882 Producing Granolithic Paving Work in the Workplace Producing Specialised Plasterer’s Surfaces in the Workplace 3 29 Pathway C – Solid – Pathway C1 – Solid Mandatory Units (54 credits) Producing Complex Internal Solid Plastering Finishes in the Workplace 3 27 Producing Complex External Rendering Finishes in the Workplace 3 27 Pathway C2 – Solid Optional Units – candidates must achieve a minimum of 14 credits Installing Direct Bond Dry Linings in the Workplace Installing Mechanically Fixed Plasterboard in the Workplace Running In-situ Mouldings in the Workplace Pathway D – Fibrous – Pathway D1 – Fibrous Mandatory Units (45 credits) Producing Complex Plasterwork Moulds in the Workplace Summary of the: GQA LEVEL 3 NVQ DIPLOMA IN PLASTERING (CONSTRUCTION) Installing Complex Fibrous Plaster Components in the Workplace 3 18 Pathway D2 – Fibrous Optional Units – candidates must achieve a minimum of 16 credits Running In-situ Mouldings in the Workplace 3 25 Repairing Complex Fibrous Plaster Components in the Workplace 3 16 Assessment Guidance Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: Suggested sources of evidence are shown above, these can be supplemented by physical or documentary evidence, e.g. Accident book/reporting system Notes and memos Safety record Telephone/e-mail records Training record Customer and colleague feedback Audio evidence Records of equipment and materials Witness testimonies Work records Photographic/ video evidence Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

REFERENCE CODE 601/8330/5 COURSE LEVEL NVQ Level 2 THIS COURSE IS AVAILABLE IN Course Overview This qualification is aimed at those who are involved in installing roof sheeting and cladding systems and associated tasks on site working from drawings and specifications. It is not expected that candidates working in this industry all do the same activities or use the same equipment and machinery so there is a group of optional units to cover these matters, however all candidates will need to prove competence in preparing the resources required, installation of sheeting and cladding systems and rainwater goods (gutters, pipes, downpipes and angles (swan necks, off sets), brackets and supports, sumps, overflows and outlets). All work completed must be carried out in accordance with Building Regulations and Industry recognised safe working practices, including the disposal of waste. The qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete. To provide this opportunity in addition to the core skills above, candidates will also be able to select optional units recognising skills including, repair and/or refurbishment of roof sheeting/cladding/rainscreen systems, working with boom and/or scissor type mobile elevating platforms (MEWPs), installing solar collectors, use of ergonomic manipulating machines or slinging/signalling the movement of loads.

Who is this course for? Sketchup Artificial Intelligence Training Course. Mastering SketchUp Artificial Intelligence (AI) is essential for designers, offering automation, efficiency, and innovative solutions. It saves time, enhances visualizations, fosters collaboration, and future-proofs skills, ensuring a competitive edge in the design industry. Click here for more info: Website How to Book? 1-on-1 training. Customize your schedule from Mon to Sat from 9 am to 7 pm Call to book  Duration: 16 hours. Method: In-person or Live Online Sketchup and (Artificial Intelligence) Stable Diffusion Rendering Course (16 hours) Module 1: Sketchup Fundamentals (2 hours) Sketchup software overview and interface navigation Introduction to basic drawing tools and fundamental geometry creation techniques Module 2: Texturing and Material Mastery (2 hours) Application of textures and customization of materials Exploration of texture mapping and comprehensive material libraries Module 3: Illumination and Shadows (2 hours) Comprehending lighting principles and strategic light placement Crafting realistic shadows and reflections Module 4: Advanced Modeling Techniques (3 hours) Creating intricate shapes and harnessing advanced modeling tools Efficiently managing groups, components, and modifiers Module 5: Stable Diffusion Rendering (2 hours) Initiating stable diffusion rendering Optimizing rendering settings for superior outcomes Module 6: Scene Composition and Camera Configuration (2 hours) Exploring composition principles and camera perspectives Scene management and creation of captivating walkthrough animations Module 7: Rendering Optimization Strategies (2 hours) Techniques for optimizing models to expedite rendering Application of render passes and post-processing methods Module 8: Real-World Projects and Portfolio Building (1 hour) Application of acquired skills in completing authentic projects Professional portfolio presentation techniques Optional: Stable Diffusion and Python Installation (Additional 10 hours) Module 1: Introduction to Stable Diffusion and Python Comprehensive understanding of Stable Diffusion and Python's significance Module 2: System Prerequisites Hardware and software requirements for successful installation Module 3: Python Installation Guide Step-by-step installation process for various operating systems Module 4: Configuring Python Environment Configuration of environment variables and package managers Module 5: Stable Diffusion Installation Downloading and installing the Stable Diffusion package Module 6: Setting Up the Development Environment Configuration of integrated development environments (IDEs) for Python and Stable Diffusion Module 7: Troubleshooting and Common Issues Identification and resolution of common installation errors Module 8: Best Practices and Recommendations Effective management of Python and Stable Diffusion installations Module 9: Practical Applications and Projects Hands-on exercises exemplifying the practical usage of Stable Diffusion and Python Module 10: Advanced Topics (Optional) Exploration of advanced features and techniques Stable Diffusion https://stablediffusionweb.com https://stable-diffusion-ui.github.io https://stability.ai/stable-diffusion Upon successful completion of the Sketchup and Stable Diffusion Rendering Course with a focus on AI image rendering, participants will achieve the following: 1. Mastery of AI Image Rendering: Attain expertise in employing AI-powered rendering techniques to produce realistic and top-quality visualizations. 2. Proficiency in Sketchup for 3D Modeling: Navigate the software adeptly, utilize drawing tools with proficiency, and craft intricate 3D models. 3. Enhanced Rendering Optimization: Implement AI-based rendering to enhance model visuals, resulting in faster rendering times and superior image quality. 4. Application of AI-driven Lighting and Shadows: Employ AI algorithms for precise lighting placement, shadows, and reflections, elevating the realism of renderings. 5. Development of a Professional Portfolio: Present AI-rendered projects within a polished professional portfolio, highlighting advanced image rendering capabilities. 1. Mastering Sketchup: Attain proficiency in Sketchup, a renowned and user-friendly 3D modeling software, equipping you with the skills needed to adeptly create and manipulate 3D models. 2. Advanced Rendering Expertise: Explore stable diffusion rendering, an avant-garde technique that simplifies the creation of realistic and high-quality renderings. Broaden your rendering capabilities, producing visually stunning representations of your designs. 3. Practical Industry Applications: Cultivate practical skills relevant to diverse industries, encompassing architecture, interior design, product development, and visualization. Elevate your professional portfolio with captivating renderings that showcase your design prowess. 4. Interactive Learning: Participate in hands-on exercises and projects that promote active learning and the practical application of concepts. Benefit from personalized feedback and expert guidance, ensuring your continuous progress throughout the course. 5. Career Advancement: Elevate your career prospects by adding valuable skills to your toolkit. Proficiency in crafting detailed 3D models and impressive renderings through stable diffusion techniques opens doors to diverse job opportunities within the design and visualization sector. 6. Flexibility and Convenience: Access course materials online and learn at your own pace. Enjoy the flexibility of tailoring the coursework to your schedule, allowing you to harmonize your learning journey with other commitments. Course Advantages: Tailored Learning: Enjoy personalized 1-on-1 sessions, accommodating your schedule from Monday to Saturday, 9 am to 7 pm. Mastery of Sketchup: Develop proficiency in the widely-used and user-friendly 3D modeling software, enabling efficient creation and manipulation of 3D models. Advanced Rendering Proficiency: Acquire expertise in stable diffusion rendering for producing realistic, high-quality renderings that enhance the visual appeal of your designs. Practical Applicability: Develop practical skills applicable across diverse domains, including architecture, interior design, product development, and visualization, enriching your professional portfolio. Interactive Practical Experience: Engage in hands-on exercises with personalized guidance from seasoned instructors, ensuring consistent progress in your skillset. Career Progression: Boost your career opportunities by gaining valuable skills in 3D modeling and generating impressive renderings through stable diffusion techniques. Comprehensive Support: Benefit from free portfolio reviews, mock interviews, and career advice, providing additional resources to enhance your professional journey.

Looking refresh and advance your technical screen acting skills? This 5 Day Screen Acting Essentials course held at the World Famous Pinewood Studios has been crafted for those who are committed to improving and developing their knowledge in a practical setting on camera. Over the week you will build camera awareness, understand shot sizes and how they impact performance, hitting marks, script analysis and audition tips. Filming footage throughout the week you will receive immediate feedback from the experienced Directors and see progression to a confidence that can be applied both in self-tapes and on set. Course Outline Screen Acting Essentials Your Week On Camera The course aims to help actors leave feeling prepared and confident in their new skills enabling them to deliver better performances on screen. Day 1: The Technicals Learn and Practice the basic technical skills an actor needs to master to perform successfully in front of the camera. Understand the differences between acting for stage and screen. Topics include: shot sizes, continuity, eye-lines, vocal control, physicality and hitting marks. Day 2: Understanding The Script & Character Development Learn techniques and methods to successfully analyse a script in order to create inspirational and authentic characters. Developing characters you will identify their arc, and find contrast even within a page of script underpinned by voice, diction, physicality and improvisation skills. Day 3: Working on a Film Set To raise your awareness on a film set, you will participate in filming as members of the crew including sound, script supervising and Directing to really understand the challenges of each role and it you should communicate as an actor. You will also film a scene as part of this role-play process. Day 4: Audition Technique Understand how you should prepare for a screen audition. Experience the casting process most commonly in use today and how to avoid the pitfalls of interview ‘overkill’, preparing you for your next audition. Day 5: Lights, Camera, Action Implementing everything you have learned throughout the week, you will film a scene with a crew. Additional Information Features Suitable for anyone (17 yrs+) committed to improving their screen acting skills Learn the art of screen performance Practical and intensive training on camera Attracts a varied age range from 17 yrs + Led by Award-Winning Industry Professionals This course is taught in English so it is important that you have proficient English language skills Learning Outcomes Increase your chances of securing acting roles Improved knowledge and confidence in front of camera Learn rehearsal techniques and processes Develop natural immersive acting skills Experience with a professional crew and Director Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Free frequent shuttle bus service from London Uxbridge Tube Station, Slough & Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Canteen & Coffee shops on site

With A-List Acting Coach Mel Churcher Introduction Work directly with World Renowned Acting, Voice and Dialect Coach, Mel Churcher on this highly practical 4 day training course. With over 35 years’ experience and an extensive credits list, Mel has worked with some of the biggest names in Showbusiness, training actors and working closely with Directors on a range of International Film and TV projects. Meet Your Tutor Mel Churcher A-Lister Coach Mel Churcher is one of the Worlds top Acting and Dialogue Coaches in Film and TV. Mel has coached actors such as Daisy Edgar-Jones (War of the Worlds), Michelle Yeoh (The Lady), Daniel Craig & Angelina Jolie (Lara Croft: Tomb Raider), Jet Li (Unleashed), Keira Knightley (The Hole, King Arthur), Henry Cavill (The Count of Monte Cristo), Sam Riley (Control). She has worked in the Voice Department of the Royal Shakespeare Company, Regent’s Park Open Air Theatre (where she was Head of Voice and Text for twelve years), Shakespeare’s Globe, The Young Vic, Manchester Royal Exchange, Birmingham Repertory Theatre and the Royal Court Theatre in London. Mel has published several globally successful books on screen acting. Mel's Work Course Outline Mel takes a holistic approach over 4 full days of in-person process, taking students through the step by step process of creating, developing and delivering assured on screen performances using a physical approach to fuse the actor and the role. This allows you to find freedom and life in your screen performance, put to the test as you film throughout the course. Day 1 Mel will look at you, your unique life, your shining eyes on screen and see how you can use your energy within the specifics of the role – so that your work is alive and truthful. You’ll look at the differences between our essential selves and learnt text. (Everyone will have a solo session on-screen with Mel.) Day 2 Filming will continue alongside tips and games on camera. You will work extensively on scenes. Day 3 You’ll look at rehearsal techniques and strategies to build a life for screen including breathing work, improvisation, psychological gestures, physical metaphor and Mel’s Elemental metaphors. Day 4 You will complete the scene work and summarise your new skills under Mel’s guidance then with a chance to ask Mel any personal questions about your skills and career.  Additional Information Features Work closely with A-List Acting Coach Mel Churcher Film scenes for future development Designed to enhance your screen acting skills Suitable if you are (17 yrs+) with some previous acting training or a professional actor Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Build convincing characters Develop a holistic approach you can bring to set Learn to bring truth and life to every take Course Location Old Diorama Arts Centre, Regent’s Place, 201 Drummond St, London NW1 3FE Nearest Tube Stations: Warren Street (5 mins): Northern & Victoria lines Euston Square (5 mins): Circle, Hammersmith & Metropolitan lines Great Portland Street (5 mins): Circle, Hammersmith & Metropolitan lines Euston inc National Rail (10 mins): Northern & Victoria line.

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Price £750 inc VAT Finance options In Company training - £750 for groups of up to 8 delegates. Discounts for Nonprofits/Charities...  Study method On-site Duration 2 days, Full-time Qualification No formal qualification Certificates Certificate of completion - Free Additional info Tutor is available to students Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Description Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements General knowledge of the Windows OS Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills