4886 Ada courses in Nottingham delivered Online

There are countless options to develop your abilities, improve your career, or start a new one if you have a natural talent for styling and a passion for all things related to fashion. Learn everything there is to know about being a fashion store assistant from us and realise your full potential. As the business continues to develop cutting-edge services and goods, fashion store assistant skills are more important than ever. This career will be gratifying and successful if you are a problem-solver who likes to succeed. This Level 5 Fashion Store Assistant course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to the relevant field and easier than ever! You'll gain a thorough understanding of fashion's past and learn how well-known styles got their start. You'll learn about influential fashion designers and how to keep up with the most recent developments. It is much easier to match specific designs to specific clients when there is such a solid foundation in the evolution of fashion through the years. Learning Outcome Upon successful completion of the course, you will, Learn to kindly assist your client in creating a positive self-image Be able to evaluate all body types, identify what to avoid, and simplify outlines with fashion to obtain attractive proportions Know how to appreciate customer motivation Establish long-term connections with customers Learn about the whole spectrum of skin, hair, and eye colour tones, as well as how to enhance each to produce stunning effects Be able to adapt to each client's approach and identify areas that require improvement The Fashion Store Assistant course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all Fashion Store Assistant course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Fashion Store Assistant program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of Fashion Store Assistant Course: Module 01: An Introduction to Personal Shopper Personal Shopper Working as a Personal Shopper Pros and Cons of Being a Personal Shopper Getting Started Module 02: Planning and Analysis Personal Analysis of Client: Questionnaire Wardrobe Analysis Complementary Accessories Module 03: Factors in Buying Clothes Fabrics Fabric Quality Colour Cloth Suitability Cloth Shrinkage and Pattern Weight of the Fabric Module 04: Fashion and Trends Trends Fashion Trends Fashion Dictionary Module 05: Communication and Protocol Social Events Deciding on the Dress Code Behavioural Standards Module 06: Understanding Consumer Behaviour Consumer Behaviour Social Intelligence Consumer Attitudes Consumer Decision Making Process Module 07: Developing Relationship with Customer Building Long Term Relation with Customers Customer Service Skills Dealing with Customer Complaints Returns Dealing with Challenging Situations Shoplifting Module 08: Attracting Potential Customers Personal Shopper Stylist Upselling and Cross-Selling Selling Accessories Online Presence Organise a Sale Module 09: Product Sales The Selling Steps Meeting Targets Ideas to Grow Retail Presence Improving Sales Module 10: The Business Plan Business Plan Business Name and Legalisation Target Market Open Bank Account and Card Outline the Brand Module 11: The Business Marketing Email Marketing Starting a Blog Social Media Marketing Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%.You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone seeking employment in a fashion-related department of a sizable retailer or boutique. Fashion retail employees looking to hone their selling and customer service skills Anyone who adores the fashion world and would like to work in it Sales representatives who seek to enhance clients' purchasing experiences Store owners who want to boost sales Requirements There are no previous knowledge requirements for this program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Fashion Store Assistant course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path There are numerous fields in which you might apply your abilities: A personal shopper in a shop of any size. Personal shopper for a shopping centre. Image consultant to corporate clients, politicians, celebrities, and media personalities. Freelance Stylist for individuals, magazine fashion shoots, celebrity shots, advertising shoots, wedding parties etc. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Fashion Store Assistant at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Fashion Store Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

How good you are at solving problems defines your leadership. If you can solve a problem with logical reasoning and critical thinking you will be considered an expert in your industry. Critical Thinking Training will teach you essential methods and strategies to process information to solve difficult problems. In this course, you will develop problem-solving skills, logical thinking skills and rational thinking skills that will make you a true leader in your industry. Enrol in this course today, and boost your career in a leadership role. Key Topics: Components of critical thinking explained What is non-linear thinking? How to change perspective Benefits of critical thinking How to evaluate the information How to solve any problem This Critical Thinking Training Course is the only guide you need for learning the essential topics thoroughly and acquiring the necessary skills for a special discounted price. With only 1 hour of training towards your CPD Accredited Certificate and course materials designed by industry experts, any of your dreams in professional life can be turned into a reality. Our exclusive training follows an advanced curriculum with topics broken down into a total of 10 scaled-down modules for your ease of self-paced learning. These modules will assist you in grasping the basics and leading you to the steps of getting a comprehensive understanding of all aspects of training. The course materials designed by experts are easily accessible 24/7 by any of your smartphones, laptops, PCs, tablets etc. Our expert instructors are available on weekdays to listen to any of your queries via email and help you in achieving your goals. You'll get a Free Student ID card by enrolling in this training course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Critical Thinking Training: Understand the components Know how to utilise non-linear thinking in real life Learn how to evaluate information using these skills Gain comprehend problem-solving abilities Learn how to revise perspective, when necessary Understand how to use logical thinking in real life Experts created the Critical Thinking Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Excellent problem-solving abilities Ability to use logical thinking in real life Critical thinking skills Ability to utilize non-linear thinking in real life Ability to evaluate information using skills Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum: **** Here is the curriculum breakdown of the course: Critical Thinking Training Course Module 01: Components Applying Reason Open Mindedness Analysis Logic Module 02: Non-Linear Thinking Step Out of Your Comfort Zone Don't Jump to Conclusions Expect and Initiate Change Being Ready to Adapt Module 03: Logical Thinking Ask the Right Questions Organize the Data Evaluate the Information Draw Conclusions Module 04: Critical Thinkers (I) Active Listening Be Curious Be Disciplined Be Humble Module 05: Critical Thinking (II) Seeing the Big Picture Objectivity Using Your Emotions Being Self-Aware Module 06: Evaluate the Information Making Assumptions Watch out for the Bias Ask Clarifying Questions SWOT Analysis Module 07: Benefits Being More Persuasive Better Communication Better Problem Solving Increased Emotional Intelligence Module 08: Changing Your Perspective Limitations of Your Point of View Considering Others Viewpoint Influences on Bias When New Information Arrives Module 09: Problem Solving Identify Inconsistencies Trust Your Instincts Asking Why? Evaluate the Solution(s) Module 10: Putting It All Together Retaining Your New Skills Reflect and Learn From Mistakes Always Ask Questions Practicing Critical Thinking Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Critical Thinking Training Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Critical Thinking Training program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Critical Thinking Training Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Limited Time Deal! Save Now: £403! Offer Ends Soon, Hurry Up!! Organising a successful children's party is arguably as difficult as managing any business meeting, so master the process with our popular Course. This fun and innovative course has been written with the help of accomplished industry experts and explains how to make every factor of a kid's party run smoothly and result in a great experience for everyone involved, especially the children. By taking on the strategies, hints, and tips presented in its collection of online modules, you will become a confident and accomplished events manager and skilled in throwing every type of kid's party imaginable. Learning Outcomes Learn the basics for planning a kid's party Be capable of multitasking and leading several teams at once Become proficient at organising parties tailored to ages, genders, and venues Know how to work best with different budget levels Understand how to create a 'themed' party Discover how to organise professional music and entertainment Gain the contacts and ability to organise catering for children Gather the skills and experience to make every party memorable This Kids Party Planner Course is the full learning package for new and potential event managers for children. You'll learn how to engage effectively with clients and start to plan all the details for a lavish celebration. The requirements for different ages, genders, or venues are explored in-depth, along with considerations regarding the budget or finances assigned to the event. You'll also be shown the considerations that should be given to themed parties and the processes needed to hire entertainers and special performances. Of course, catering is also a major part of the day, and we'll make sure that you know how to make it a memorable one, kids and adults alike. The Kids Party Planner Diploma online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 03 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Kids Party Planner Diploma course. The Kids Party Planner Diploma course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Kids Party Planner course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Kids Party Planner course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! This course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all course materials. Then, enjoy the Diploma materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Diploma straight away and take a step forward in securing a better future! Why should you choose the Diploma with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this Diploma Program in your own time, at your own pace Each of our students gets full 24/7 tutor support **** Course Curriculum **** Here is the curriculum breakdown of this Diploma: Module 01: Planning a Kids' Party How to Plan a Kids' Party Organising the Party Module 02: Skills You Need to Be a Party Planner Organisational Skills Communication Client-First Approach Problem-Solving Negotiation and Budgeting Multitasking Unbridled Creativity Leadership Passion for Planning Resilience and Adaptability Module 03: Types of Kids' Parties Classification of Parties Classification by Age Classification by Occasion Classification by Venue Module 04: The Finances Planning a Kid's Party on a Budget Keeping Food and Drink Costs Down Cutting Costs without Cutting Out the Fun Module 05: Choosing a Theme What Is a Themed Party? Why Use a Theme? Theme Selection Understanding Your Audience Creative Tips and Tricks Module 06: Planning the Entertainment Planning Party Games Amazing Games for Kids' Parties Musical Arrangements Hiring Party Entertainers Module 07: Focusing on Catering Planning a Menu for Children Tips for Planning Kids' Party Menu Food to Serve for a Kids' Party Hiring a Catering Professional for Kids' Party Module 08: Making the Day Memorable Impressing the Clients Things Planners Should Do to Ensure Successful Client Meetings Keep It Creative Keep Everyone Happy Assessment Process Once you have completed all the modules in the Diploma, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Diploma. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Diploma Right for You? This Diploma is ideal for anyone interested in this topic and who wants to learn more about it. This Diploma will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This Diploma is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Diploma program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Diploma course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. This Diploma allows you to study at your own speed and grow a quality skillset. Career path This Diploma will help you to kickstart or take your career in the relevant sector to the next level. This Diploma will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Creating a fair and inclusive environment is essential for any organisation. In the UK, diversity and inclusion are not just buzzwords but essential components of a thriving society. According to a recent report, over 40% of the UK workforce comes from ethnic minority backgrounds. However 21% of employees believe they have been discriminated against in the workplace based on their race or ethnicity. Are you committed to creating an equitable and inclusive environment where everyone can thrive? This course will equip you with the knowledge and skills to navigate the complexities of diversity and build a more positive and productive work environment. This Equality, Diversity & Inclusion (EDI) course provides an in-depth understanding of diversity, stereotypes, and the barriers that hinder inclusion. You will learn effective verbal and non-verbal communication skills to navigate diverse environments. The course also covers proactive strategies for promoting inclusivity, coping with discrimination, and dealing with diversity complaints at individual, managerial, and organisational levels. Learning Outcomes of Equality, Diversity & Inclusion (EDI) Grasp the significance and dimensions of societal diversity. Recognize and address prevalent stereotypes in daily scenarios. Detect and counteract obstacles to fostering inclusive environments. Develop and refine effective verbal communication techniques. Understand and master non-verbal cues for enhanced communication. Cultivate a proactive mindset for positive personal change. Strategize and adapt to discrimination encounters effectively. Address personal diversity-related complaints empathetically. Implement managerial strategies for handling diversity complaints. Establish organizational procedures for addressing diversity complaints. Why Choose Us? Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity & Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity & Inclusion course materials The Equality, Diversity & Inclusion comes with 24/7 tutor support Free Gift Courses Are Course 01: Resilience Training Course Course 02: Conflict Management Training Equality, Diversity and Inclusion (EDI) - CPD Certified This Equality, Diversity & Inclusion (EDI) course teaches you diversity and inclusion principles, understanding stereotypes, breaking down barriers, effective communication skills, proactive strategies for inclusivity, coping with discrimination, and handling diversity complaints at individual, managerial, and organisational levels to create a culture of respect and equal opportunities. This not only benefits your colleagues and creates a more harmonious work environment, but can also enhance your career prospects by demonstrating your commitment to diversity and fostering a culture of respect. Course Curriculum Overview for Diversity and Inclusion TrainingModule 01: Understanding Diversity Explores the concept of diversity, its significance in the workplace, and how to appreciate and respect individual differences. It emphasizes the value of diverse perspectives and inclusive practices in creating a positive and productive environment. Module 02: Understanding Stereotypes Discusses common stereotypes, their impact on individuals and groups, and strategies to challenge and overcome them. The module aims to foster awareness and promote a culture of inclusion by breaking down prejudiced views. Module 03: Breaking Down the Barriers Identifies barriers to diversity and inclusion, and provides practical approaches to dismantle these obstacles. It focuses on creating an environment where everyone feels valued and respected. Module 04: Verbal Communication Skills Enhances verbal communication skills to ensure clear, respectful, and inclusive interactions in diverse settings. It covers effective listening, appropriate language use, and fostering open dialogue. Module 05: Non-Verbal Communication Skills Focuses on body language, facial expressions, and gestures in effective and inclusive communication. The module emphasizes understanding and interpreting non-verbal cues to improve interactions. Module 06: Being Proactive Encourages proactive behaviour in promoting diversity and inclusion, including taking initiatives and personal actions. It highlights the importance of leading by example and advocating for inclusive practices. Module 07: Coping with Discrimination Provides strategies for coping with and addressing discrimination in the workplace and other settings. It includes techniques for managing emotional responses and seeking support. Module 08: Dealing with Diversity Complaints as a Person Guidance on how individuals can handle diversity-related complaints, including personal and professional strategies. The module focuses on effective communication and conflict resolution. Module 09: Dealing with Diversity Complaints as a Manager Offers managers tools and techniques for addressing and resolving diversity complaints within their teams. It covers best practices for fair and impartial handling of issues. Module 10: Dealing with Diversity Complaints as an Organization Provides a comprehensive approach for organizations to manage diversity complaints, including policy development, training programs, and creating a culture of accountability and support. Enrol today in this Equality, Diversity and Inclusion (EDI) course and advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Module 01: Understanding Diversity 17:21 1: Introduction Video Preview 01:21 2: Understanding Diversity 16:00 Module 02: Understanding Stereotypes 03:10 3: Understanding Stereotypes 03:10 Module 03: Breaking Down the Barriers 05:51 4: Breaking Down the Barriers 05:51 Module 04: Verbal Communication Skills 08:48 5: Verbal Communication Skills 08:48 Module 05: Non-Verbal Communication Skills 05:04 6: Non-Verbal Communication Skills 05:04 Module 06: Being Proactive 08:33 7: Being Proactive 08:33 Module 07: Coping with Discrimination 10:20 8: Coping with Discrimination 10:20 Module 08: Dealing with Diversity Complaints as a Person 03:47 9: Dealing with Diversity Complaints as a Person 03:47 Module 09: Dealing with Diversity Complaints as a Manager 03:31 10: Dealing with Diversity Complaints as a Manager 03:31 Module 10: Dealing Diversity Complaints as a Organization 07:11 11: Dealing with Diversity Complaints as an Organization 07:11 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Equality, Diversity and Inclusion (EDI) course. This course is ideal for: Diversity and inclusion professionals. Human resources specialists. Managers and team leaders. Educators and trainers. Social workers and counselors. Requirements You will not need any prior background or expertise to enrol in this Equality, Diversity and Inclusion (EDI) course. Career path After completing this Equality, Diversity and Inclusion (EDI) course, you are to start your career or begin the next phase of your career. HR Specialist Diversity Officer Inclusion Consultant Change Manager Team Leader Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certification Accredited by CPDQS Digital certificate - £10 Certification Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Welcome to the exciting world of Leadership Management, where you're not just managing teams but inspiring change and driving success. With leadership roles continually evolving, it's crucial to stay ahead with effective skills that address today's dynamic work environments. According to recent UK statistics, companies with engaged team leaders see a 21% increase in profitability. Hence, we came up with this CPD Certified Diploma that offers you the tools to lead and excel! This comprehensive Leadership Management Diploma equips supervisors and team leaders with critical skills to enhance their leadership abilities. From defining what makes a team successful to mastering the art of negotiation and managing virtual teams, this course covers it all. You'll learn effective communication techniques, stress management, risk management processes, and how to manage change, ensuring you're well-prepared to take on leadership roles that demand adaptability and foresight. We're also offering 2 gift courses for absolutely free! These are: Gift Course 01: Admin, Secretarial & PA Gift Course 02: Strategic Management Learning Outcomes of this Leadership Management Bundle: Define and develop high-performing teams with precision and strategy. Understand and apply essential leadership versus management principles. Enhance team motivation and performance through effective talent management. Implement advanced communication and negotiation techniques within teams. Manage workplace stress and mental health proactively. Master the processes of managing change and conflict within teams. Capitalise on the opportunity to transform your managerial skills into leadership excellence with our Leadership Management Diploma. Enrol now, and start leading with confidence and strategic insight today! Why Prefer this Course? Get a chance to order QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Leadership Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Leadership Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Leadership Management related fields, impacting their Leadership Management experiences and long-term development. Curriculum Breakdown of the Gift Courses Gift Course 01: Admin, Secretarial & PA Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Gift Course 02: Strategic Management Module 01: Preparing for the Strategic Planning Process Module 02: Establish a Committee Module 03: Gather Operational Data Module 04: Develop a Mission Statement Module 05: Develop a Vision Statement Module 06: Assess Internal and External Environments Module 07: Performing SWOT Analysis Module 08: Prioritise What the Strategic Plan Will Address Module 09: Set Goals and Objectives Module 10: Develop Strategy for Achieving Goals Module 11: Draft the Strategic Plan Module 12: Assign Responsibility and Authority Module 13: Establish a Monitoring System Assessment Process of Leadership Team Management You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam After passing the Diploma in Team Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Module 1: Defining Team 15:00 1: Module 1: Defining Team Preview 15:00 Module 02: Understanding Management and Leadership 14:06 2: Module 02: Understanding Management and Leadership 14:06 Module 03: Building High Performing Teams 15:55 3: Module 03: Building High Performing Teams 15:55 Module 04: Motivating Team Members 20:05 4: Module 04: Motivating Team Members 20:05 Module 05: Talent Management 23:03 5: Module 05: Talent Management 23:03 Module 06: Stress Management and Mental Health 13:48 6: Module 06: Stress Management and Mental Health 13:48 Module 07: Succession Planning 16:40 7: Module 07: Succession Planning 16:40 Module 08: Communication Skills 24:49 8: Module 08: Communication Skills 24:49 Module 09: Negotiation Techniques 09:08 9: Module 09: Negotiation Techniques 09:08 Module 10: Managing Change 11:42 10: Module 10: Managing Change 11:42 Module 11: Managing Time 16:21 11: Module 11: Managing Time 16:21 Module 12: Managing Conflict 17:11 12: Module 12: Managing Conflict 17:11 Module 13: Risk Management Process 08:12 13: Module 13: Risk Management Process 08:12 Module 14: Managing Virtual Teams 08:33 14: Module 14: Managing Virtual Teams 08:33 Assessment (Optional) 13:00 15: Assessment 13:00 Order Your Certificate 02:00 16: Order Your CPD Certificate 01:00 17: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Leadership Management Anyone interested in learning more about the topic is advised to take this bundle. This Leadership Management bundle is ideal for: Aspiring leaders Team supervisors HR professionals Project managers Corporate trainers Management consultants Requirements You will not need any prior background or expertise to enrol in this Leadership Management course. Career path After completing this Leadership Management bundle, you are to start your career or begin the next phase of your career. Team Leader: £24,000 - £40,000 HR Manager: £35,000 - £55,000 Project Manager: £40,000 - £70,000 Risk Manager: £50,000 - £80,000 Change Manager: £45,000 - £75,000 Corporate Trainer: £30,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon finishing the Team Management course, you will receive a Certificate Accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Diploma in Team Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you aware that English is spoken by 20% of the world's population? English is the native language of about 360 million people and the global business language. Millions of people worldwide speak English, and billions more want to enhance their English abilities. As a result, the globe is always in need of teachers who can teach English as a foreign language. If you are interested in teaching language, this 120 Hours TEFL (TESOL) course can give you a kickstart. This Advanced Diploma in TEFL (TESOL) at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! This TEFL / TESOL Advanced Diploma course will introduce you to English language teaching and learning. You will learn how to use educational games and activities to teach students important listening, reading, writing, and speaking skills while strengthening their linguistic ability. You will also learn how to prepare, arrange, and deliver interesting foreign language lesson planning and creating materials. This industry-recognised course takes only 120 hours to complete and is specifically intended to give you the ability to teach English at a basic level. It also covers crucial skills that can help you advance in your profession. Enrol in this comprehensively designed 120 Hours TEFL (TESOL) course today to get the expertise to teach! Learning Outcomes Understand the significance of English language teaching and learning. Learn about several linguistic techniques. Get a firm grasp of English pronunciation. Learn enough about the fundamentals of grammar and vocabulary. Improve your skills in reading, writing, listening and speaking. Increase your understanding of TEFL lesson frameworks and become acquainted with the steps and structure of an English lesson. Learn to use games and activities. Recognise the technology in second language teaching and learning. Investigate many situational approaches. Explore the link between professional development and employment. Why Prefer This TEFL / TESOL Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the TEFL / TESOL course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Experts created the TEFL / TESOL Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction to English Language Teaching & Learning Nature of Language How Do We Learn Language? How Do We Teach Language? Module 02: Linguistics Phonology Lexicology Morphology Module 03: English Pronunciation Teaching Pronunciation Useful Tips Word Stress Module 04: Teaching Grammar and Vocabulary Subjects, Verbs and Objects The Subjects The Verbs Recognising Regular and Irregular Verbs Shortening Verbs with Contractions The Object Proposing Prepositions Module 05: Language Teaching Methodologies Teaching Models that Have Influenced Current Teaching Practice Grammar Translation Method (GTM) Direct Method Audio lingual Method (ALM) Module 06: Teaching Receptive Skills: Reading Introduction Factors That Influence the Reading in a Foreign or Second Language Cognitive Development and Style Orientation Forming Associations Metacognitive Knowledge Developing Reading skills & Second Language Proficiency Degree of Difference between the First Language and the Second Language or Foreign Language Cultural Orientation Module 07: Teaching Productive Skills: Writing Sentence Structure Second Language Writing Creating New Knowledge Writing Competence Writing Process Writing Tasks Informative and Explanatory Writing Module 08: Teaching Receptive Skills: Listening Introduction Historical Perspective What Makes a Good Listening Text? Structuring Your Lessons Authentic Versus Non-Authentic Listening Materials Listening Sources Module 09: Teaching Productive Skills: Speaking Introduction to Speaking English Reasons for Teaching Speaking What Is "Teaching Speaking"? The Roles of Students in Learning Speaking Speaking Strategies and Teaching Techniques Module 10: Lesson Planning and Creating Materials Introduction Deciding What to Teach? Keeping Things Relevant Setting Lesson Aims & Objectives Stage Aims Lesson Structure Presentation, Practice, and Production Some Tips What are classroom Materials? Important Uses of Materials Listing Popular Course Books and Published Resources Adapting Your Course Book Making Use of Authentic Materials Module 11: Use of Games and Activities Games for Language Learning Roleplay Usage of Songs Using the News Module 12: Technology in Second Language Teaching & Learning Technologies for Teaching and Learning L2 Grammar Technologies for Teaching and Learning L2 Vocabulary CALL Tools for Reading and Writing CALL Tools for Listening and Speaking Distance Language Teaching with Technology Telecollaboration Module 13: Classroom Management and Student Motivation Running Your Classes Effectively Organising Your Classroom Establishing Classroom Rules Keeping Order Students Keep Using Their Language What If Students Don't Want to Talk Students Bored and/or Unmotivated Strong Student Dominance Time Management Lateness Module 14: Teaching English: Situational Approach Teaching English to Young Learners Teaching English to Adults Cooperative Teaching and Learning Teaching Business English Module 15: Professional Development and Employment TEFL Marketplace Getting Out There Thinking About a Stint or a Life in TEFL Teaching the Teacher Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in TEFL (TESOL) at QLS Level 7 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is appropriate for anybody interested in teaching the English language. If you want to succeed in this sector, this course can be the right start. Requirements The TEFL / TESOL Training program does not require any prior knowledge; everyone may participate! This TEFL / TESOL Training course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This TEFL / TESOL Training course allows you to study at your speed and grow a quality skillset. Career path This course creates a new door for you to access the relevant job market and allows you to gather in-depth information and the necessary abilities to thrive in the following career options. TEFL Teacher IELTS Instructor English Teacher TEFL teachers in the United Kingdom generally make between £26,600 and £33,000 per year. Certificates Certificate of completion Digital certificate - £10 Advanced Diploma in TEFL (TESOL) at QLS Level 7 Hard copy certificate - £139 Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in TEFL (TESOL) at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Limited Time Offer is Active, Save Now: £401! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Workforce Coordinator Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This Workforce Coordinator online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in the Workforce Coordinator course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Module 1: Understanding Management and Leadership What is Leadership? Characteristics of Leadership Importance of Leadership Role of a Leader Qualities of a Leader Leadership and Management Managers vs Leaders Leadership Styles DirectingCoachingSupportingDelegating Understanding Your Comfort Zone Types of Leadership Thinking Consequential Thinking and Decision Making Influential Leadership Leadership Ethics Module 2: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Cultivating Organisational Habits Module 3: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Body Language in Communication Communication Strategies Benefits of Leadership Communication Module 4: Managing Meetings and Giving Feedback Meeting Process Cycle PurposeOutcomesStepsCapabilities Feedback Purpose and Function in Workgroups and Teams Meeting Checklist: From Planning To Follow - Up Preparing for the MeetingStarting the MeetingAdvancing the MeetingEnding the MeetingFollowing Up on Action Plans Module 5: Managing Change What is Change Management? The Change Cycle Human Reaction to change The Pace of Change Adapting to Change Module 6: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Managing Deadlines Effective Time Management at the Workplace The Pareto Principle and Tips for Time Management Multitasking Module 7: Stress Management Definition of Stress Meaning of Stress Understanding Stress How Stress Arises? Different Strategies to Manage stress Tips and Tricks for Stress Management Planning and OrganisationRoutineBe BOLD Module 8 Risk Management Introduction to Risk Management Risk Identification Risk Quantification Develop Contingency Plans Module 9: Global Project Management Introduction Dimensions of Global Projects A Framework of Good Practices for Global Project Management Global Project Management Framework Global Team Management Global Teams Category and Knowledge Areas Global Communication Global Communication Category and Knowledge Areas Global Organisations Global Organisations Category and Knowledge Areas Collaborative Tools and Techniques Global Tools and Techniques Categories and Knowledge Areas Module 10: Project Life Cycle Project Life Cycle Contrasting Project Life Cycle and Product Life Cycle Project DesignProject Management Process Module 11: Performance Management Definition of Performance management Components of Performance Management The Three Phases of Performance Management CoachingCorrective ActionTermination Kolb's Learning Cycle Goal-setting Theory of Motivation The Importance of Motivation Effective Perf Module 12:Employee Recruitment and Selection Procedure Attracting candidates Advertising E-recruitment Outsourcing recruitment Application forms Interviews Graphology Final stages Module 13: Employee Training and Development Process The justification for training Transferring training Systematic training Types of training Effective training practices Training techniques E-learning Module 14: Motivation and Counselling The process of motivation Types of motivation Motivation theory Instrumentality theory Content (needs) theory Herzberg's two-factor model Process theory Motivation strategies Module 15: Ensuring Health and safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and safety Health and safety policies Conducting risk assessments Accident prevention Measuring health and safety performance Health and safety training CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Workforce Coordinator program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Workforce Coordinator Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you sick & tired of the 9-5 grind? Being a Driving Instructor may be the perfect opportunity for you to escape that 9-5 job! Not only does it provide flexible working hours, but it also offers excellent annual pay and the chance to be your boss. The Covid-19 lockdowns have created a massive backlog in driving lessons, and more and more people are learning to drive to avoid public transportation. This course could be the perfect opportunity for you to skip the 9-5 drudgery! Become your boss by enrolling on this course. Are you looking to improve your current abilities or make a career move? Our unique course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. Being an instructor can help individuals learn how to drive safely and the skills they need to pass a driver's test. An instructor will assess a learner's driving knowledge and customise their lessons to match their needs. Instead of being jammed in an office, this specialised path can allow you to be on the streets whenever you want! The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course guides you through the fundamentals, knowledge and skills of an instructor. The course focuses on the methodologies you can follow as an instructor to teach learners in a structured manner. Through this comprehensive course, you will explore the examination structure, requirements, registration procedures, and other elements of the ADI exam. Moreover, with this course, you will learn vital topics like crossroads, emergency stops, pedestrian crossings, and much more. Furthermore, through the course, you will demonstrate an understanding of the assessment items, including observation, signalling, speed choice, parking, and turning movement. Last but not least, completing this course will equip you with the knowledge to teach physically disabled learners. What will I learn from this course? Understand the roles and responsibilities of an instructor Develop a detailed understanding of structured training Methodologies of teaching and learning Demonstrate understanding of ADI examination and application process Deepen knowledge of assessment items, disabilities, and impairments Strengthen communication skills and know-how to deal with new clients Acknowledge the pros and cons of vehicle and manoeuvre on tests Explore large-good vehicle (LGV) driving and LGV driving test On top of everything, you will get a certificate that includes 10 CPD points which will help you make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in this course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: The Driving Instructor Skills and Knowledge Daily Tasks Qualities of a Good Instructor Be an Effective Instructor ResponsibilityConcentrationAnticipationPatienceConfidenceKnowledgeCommunicationAwareness Module 02: Structured Driver Training Methods of Learning Learning by Repetition (Rote)Learning by Understanding (Gestalt)Coaching Teaching and Learning Skill Training Teaching a Skill Structuring the Learning Driver Training Syllabus Corrections on the Move Dual Controls Verbal interventionPhysical intervention Assessments and Standards Module 03: The ADI Exams Examination Structure Requirements for ADI Application for Registration Exemptions to the ADI Regulations Criminal History Checks Part 1: Theory and Hazard Perception Hazard Perception Test Part 2: Driving Ability Part 3: Instructional Ability The TestThe role-play situationThe marking sheets ADI Check Test Test Frequency Trainee Licence Module 04: Communication Skills and Dealing with a New Client Communication Skills VerbalListeningBriefings and ExplanationsBody LanguageFeedback Having Equipment Ready to Hand Making the First Contact: the Telephone Dealing with Younger CallerDealing with ParentSales PitchClosing Call Making the Second Contact: The Doorstep Establishing Terms and Conditions Making the third contact: the lesson Maintaining Professional Standards Safe ConversationPhysical Contact Dealing with Payment Problems Being FirmDealing with Non-PaymentsIt Cuts Both WaysSigning the Terms and Conditions Losing Clients Personality ClashOther Reasons Arranging Lessons with Family and Friends Module 05: Learning to Drive Lesson Ingredients Vehicle Familiarisation The Cockpit DrillMain ControlsDealing with 'Main Controls' on Part 3 Exam Moving Off and Stopping PracticeDealing with It on Part 3 Exam Use of Mirrors Use of Signals Dealing with 'Signals' on the Part 3 Exam Turning and Emerging at Junctions Dealing with 'Junctions' on the Part 3 Exam Crossroads Dealing with 'Crossroads' on the Part 3 Exam Meeting and Dealing with Other Traffic Manoeuvres Emergency Stop Pedestrian Crossings Module 06: Driving Large Vehicles LGV Driver LGV Driver Licences Young LGV Driver Scheme LGV Theory Test Syllabus LGV Practical Test Practical Test Syllabus Driver CPC ExemptionsPractical TestSyllabus Register LGV Instructors Fleet Driver Training Register Module 07: Assessment Items Observation Signalling Gap Selection Speed Choice Following Distance Lateral Position Parking Leaving Parking Turning Movement Stage Assessment Items Critical Errors Too SlowFail to LookFail to Signal Immediate Termination Errors Module 08: Disabilities and Impairments Types of Disabilities Vehicle Adaptations Impaired Hearing Autism Methods of Teaching Reading and Understanding Problems Applying for Tests Assessment Process Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this course. Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path Enrolling on this course can lead you to the following career paths: Driving Instructor Truck Driver Trainer Driving School Manager Driving School Proprietor Driving Consultant And many more! Certificates Certificate of completion Digital certificate - £10

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Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00