423 Ada courses in Liverpool delivered Live Online

Who is this course for? The Garden Design Training Courses are suitable for individuals interested in learning how to plan, design, and manage outdoor spaces, including public parks, gardens, parks, and commercial landscapes. Jobs: Landscape Designer, Consultant, Garden Planner, Green Space Developer, Urban Garden Designer. Click here for more info: Website Personalized 1-on-1 sessions. Book between 9 a.m. and 7 p.m., Mon to Sat. (Book anytime and day). The 40-hour program includes AutoCAD, Sketchup, Vray, IndDesign and Photoshop. Garden Design Software Training Course Options Option A: AutoCAD, Sketchup Pro, Vray, Photoshop (Total: 40 hours) AutoCAD (10 hours): Module 1: AutoCAD Fundamentals (2 hours) - Explore the AutoCAD interface and its toolset - Master drawing creation, management, and storage - Utilize essential drawing and editing commands Module 2: Drawing and Editing Mastery (3 hours) - Achieve precision drawing with lines, circles, and arcs - Create complex shapes with polylines and polygons - Proficiently use object modification tools: Move, Copy, Rotate, and Scale Module 3: Precision and Detail (3 hours) - Implement coordinate systems for accuracy - Learn dimensioning techniques and text incorporation - Elevate designs with hatching and gradients Module 4: Advanced Design Tools (2 hours) - Harness the power of blocks and attributes - Manage layers and object properties efficiently - Craft layouts and prepare for plotting Sketchup Pro (16 hours): Specializing in Garden Planning (Planting Plans, Vegetation Layouts, and Maps) Module 1: Introduction to Sketchup Pro (2 hours) - Navigate the Sketchup Pro interface - Understand essential 2D and 3D modeling concepts - Create and manipulate garden design objects Module 2: Advanced Garden Modeling (6 hours) - Sculpt intricate garden elements with curves and surfaces - Expertly edit and transform garden geometry - Focus on Planting Plans, Vegetation Layouts, and Maps Module 3: Visualization Excellence with Vray (4 hours) - Master the Vray rendering engine for lifelike garden visuals - Apply materials and textures for realism - Set up optimal lighting and camera angles for compelling garden renders Module 4: Image Enhancement through Photoshop (10 hours) - Use Photoshop for garden design refinement - Elevate garden images from Sketchup and Vray outputs - Create visually stunning presentations for garden projects Additional Resources: Gain access to invaluable resources, including free online portfolio design assistance, career growth guidance, and mock interviews, ensuring your readiness for the competitive garden design job market. Option B: AutoCAD, Rhino, Vray, Photoshop (Total: 40 hours) AutoCAD (12 hours): Module 1: AutoCAD Introduction (2 hours) - Unveil the AutoCAD interface and its feature set - Master drawing creation, management, and storage - Proficiency in fundamental drawing and editing commands Module 2: Drawing and Editing Proficiency (3 hours) - Apply precision drawing techniques, including lines, circles, and arcs - Construct complex shapes with polylines and polygons - Skillfully use object modification commands: Move, Copy, Rotate, and Scale Module 3: Precision and Detail Mastery (3 hours) - Implement coordinate systems for precision - Explore comprehensive dimensioning methods and text integration - Enhance designs with hatching and gradients Module 4: Advanced Design Tools (4 hours) - Gain expertise in blocks and attributes for efficient design - Efficiently manage layers and object properties - Craft layouts and prepare for plotting Rhino (14 hours): Module 1: Rhino Introduction (2 hours) - Navigate within the Rhino interface - Understand essential 2D and 3D modeling concepts for garden design - Create and manipulate garden design objects Module 2: Advanced Garden Modeling (6 hours) - Craft intricate garden structures using curves and surfaces - Proficiently edit and transform garden geometry - Build complex 3D garden structures Module 3: Visualization Mastery with Vray (6 hours) - Set up optimal lighting and camera angles for garden renders - Explore rendering settings and options for high-quality outputs - Learn post-production techniques and compositing for exceptional garden visuals Module 4: Image Enhancement with Photoshop (8 hours) - Utilize Photoshop for refining garden design concepts - Enhance garden images from Rhino and Vray outputs - Create visually striking garden presentations for projects Garden Design Training Course Information When Can I Book This Training Course? - Immerse yourself in a personalized training experience with our flexible 1-on-1 training sessions. - Tailor your schedule by pre-booking a convenient hour of your choice. - Available for booking from Monday to Saturday between 9 a.m. and 7 p.m. - Alternatively, you can call 02077202581 to book over the phone. Training Duration - This comprehensive course spans 40 hours, which you can split over as many days as needed to create your ideal learning schedule. Training Method - We offer 1-on-1 training, which can be conducted either in-person Face to Face or Live Online. - Expect personalized attention, customized content, a flexible learning pace, and individualized support throughout your training. - We also provide the option of Live Online 1-on-1 sessions over Zoom for added convenience. Enroll Today - If you're ready to embark on this enriching journey, click the link below to enroll in our 1-on-1 Course. Garden Design Software Training Overview In our comprehensive garden design training program, you'll cultivate your expertise using a thoughtfully selected array of industry-leading software tools, ensuring you're well-prepared to bring your garden designs to vibrant life. Option A: - AutoCAD (10 hours): Craft precise garden layouts and plans. - SketchUp (16 hours): Specialize in garden planting plans, vegetation layouts, and maps. - Vray (4 hours): Create lifelike 3D renderings of your garden designs. - Photoshop (10 hours): Enhance garden images effectively. Option B: - AutoCAD (12 hours): Develop garden blueprints with precision. - Rhino (14 hours): Master 3D modeling for intricate garden designs. - Vray (6 hours): Craft stunning 3D visualizations of your gardens. - Photoshop (8 hours): Perfect your garden design concepts. Both options accommodate Mac and Windows operating systems, ensuring accessibility for all learners. Key Benefits Price Assurance: We are committed to delivering exceptional value for your investment in a flourishing garden design career. One-on-One Training Sessions: Tailored learning experiences designed to adapt to your unique learning style. Flexible Scheduling: Choose your preferred training time and day, with availability from Monday to Sunday, spanning from 9 am to 8 pm. Lifetime Email and Phone Support: Ongoing support continues beyond your training period, facilitating your career growth. Computer Configuration Assistance: We provide guidance to ensure a seamless software installation on your computer. Referral Benefits: Enjoy special discounts when referring a friend and substantial savings on group training courses.

1-2-1 bespoke training course

Who is this course for? The 3D Printing Bespoke 1-on-1 Training Course is designed for individuals seeking personalized instruction and hands-on experience in the field of 3D printing. Click here for more info: Website Training: 40 hrs, split as per your availability. When: 9 a.m. to 7 p.m., Mon-Sat. Call 02077202581 to reserve. Live online, or in-person. Option A: AutoCAD 10 hrs, Rhino 16 hrs, Vray 4 hrs, Photoshop 4 hrs, 3D Printing 6 hrs Option B: AutoCAD 12 hrs, 3ds Max 16 hrs, Vray 4 hrs, Photoshop 4 hrs, 3D Printing 4 hrs.  Option A: AutoCAD, Rhino, Vray, Photoshop, 3D Printing (Total: 40 hours) AutoCAD (10 hours): Module 1: Introduction to AutoCAD (2 hours) Familiarization with AutoCAD interface and tools Creating, opening, and saving drawings Basic drawing and editing commands Module 2: Drawing and Editing (3 hours) Lines, circles, and arcs Polylines and polygons Modifying objects: Move, Copy, Rotate, and Scale Module 3: Precision Drawing (3 hours) Using coordinate systems Dimensioning and text Hatching and gradients Module 4: Advanced Tools (2 hours) Blocks and attributes Layers and object properties Creating layouts and plotting Rhino (16 hours): Module 1: Introduction to Rhino (2 hours) Navigating the Rhino interface Basic 2D and 3D modeling concepts Creating and manipulating objects Module 2: Advanced Modeling (6 hours) Modeling with curves and surfaces Editing and transforming geometry Building complex 3D structures Module 3: Visualization with Vray (4 hours) Understanding the Vray rendering engine Applying materials and textures Setting up lighting and cameras for realistic rendering Module 4: Presentation and Editing (2 hours) Exporting and sharing Rhino models Post-processing and enhancing designs Photoshop (4 hours): Module 1: Introduction to Photoshop (2 hours) Navigating Photoshop interface Image resolution and size Basic image editing tools Module 2: Image Editing and Enhancement (2 hours) Adjusting colors and tones Using layers and masks Retouching and image manipulation 3D Printing (6 hours): Module 1: Introduction to 3D Printing (2 hours) Basics of 3D printing technology Understanding file formats and requirements Module 2: Preparing 3D Models (2 hours) Model optimization for 3D printing Creating supports and rafts Ensuring successful prints Option B: AutoCAD, 3ds Max, Vray, Photoshop, 3D Printing (Total: 38 hours) AutoCAD (12 hours): Module 1: Introduction to AutoCAD (2 hours) Overview of AutoCAD interface and tools Creating, opening, and saving drawings Basic drawing and editing commands Module 2: Drawing and Editing (3 hours) Lines, circles, and arcs Polylines and polygons Modifying objects: Move, Copy, Rotate, and Scale Module 3: Precision Drawing (3 hours) Using coordinate systems Dimensioning and text Hatching and gradients Module 4: Advanced Tools (4 hours) Blocks and attributes Layers and object properties Creating layouts and plotting 3ds Max (16 hours): Module 1: Introduction to 3ds Max (2 hours) Exploring the 3ds Max interface Navigating viewports and objects Basic modeling techniques Module 2: 3D Modeling (6 hours) Creating and editing 3D objects Modifiers and deformations Working with shapes and splines Module 3: Visualization with Vray (4 hours) Setting up lights and cameras Rendering settings and options Post-production and compositing Photoshop (4 hours): Module 1: Introduction to Photoshop (2 hours) Navigating Photoshop interface Image resolution and size Basic image editing tools Module 2: Image Editing and Enhancement (2 hours) Adjusting colors and tones Using layers and masks Retouching and image manipulation 3D Printing (4 hours): Module 1: Introduction to 3D Printing (2 hours) Basics of 3D printing technology Understanding file formats and requirements Module 2: Preparing 3D Models (2 hours) Model optimization for 3D printing Creating supports and rafts Ensuring successful prints Training Duration: 40 hours Flexible Timings: Students can choose their preferred time slots based on our availability, operating from 9:00 am to 7:00 pm (Monday to Saturday). Pricing Details: Company Rate: £1200 (Plus 20% VAT) = £1440 inc VAT. Student, Self-Financed, and Live Online Rate: £1000 (Plus 20% VAT) = £1200 inc VAT. Who Should Enroll: This course caters to a wide range of individuals, including: Novices: Perfect for beginners unfamiliar with AutoCAD, 3ds Max, Adobe Photoshop, Rhino, Vray, and 3D printing, providing a solid foundational understanding. Architects and Interior Designers: Tailored insights for professionals seeking precision in enhancing their design skills, valuable for design firms. Industry Professionals: Establishes industry benchmarks, offering adaptable education applicable across sectors like interior design, architecture, and civil engineering. Learning Approach: Hands-On Practicality: Emphasizes practical, real-world skills through personalized one-on-one training, available in face-to-face or live online sessions. Step-by-Step Instruction: Experienced instructors guide you systematically through techniques using AutoDesk AutoCAD, Autodesk 3ds Max, Adobe Photoshop, and Trimble Sketchup. What You'll Receive: Certificate of Achievement: Upon completion, receive a certificate validating your expertise. Comprehensive Training Guide: Access an extensive PDF guide compatible with both Windows and MAC. Live Feedback: Connect with your tutor for real-time feedback during sessions and the option to record each session for future reference. Our Benefits: Price Assurance: Guaranteeing exceptional value for your career investment. Personalized Training: Tailored one-on-one sessions, adjusting to your learning pace and style. Flexible Scheduling: Choose your preferred training time and day, available Monday to Sunday, from 9 am to 8 pm. Lifetime Support: Ongoing email and phone support beyond the course completion. Computer Setup Assistance: We assist in configuring your computer for seamless software installation. Referral Benefits: Recommend a friend and enjoy discounts, including significant savings on group training courses. Advantages of Option A: Diverse Skill Enhancement: Acquire proficiency in AutoCAD, Rhino, Vray, Photoshop, and 3D Printing, expanding your skill repertoire. Career Opportunities: Access a wide range of career paths in design, architecture, and 3D printing fields, enhancing your professional prospects. Compelling Visualizations: Craft realistic and visually appealing 3D renderings using Vray, elevating the quality of your design presentations. Image Editing Expertise: Master the art of enhancing design projects with Photoshop, adding finesse to your creative work. Prototyping Prowess: Develop essential skills in 3D Printing, enabling you to create physical design prototypes for various applications. Advantages of Option B: Versatile Skill Mastery: Excel in AutoCAD, 3ds Max, Vray, Photoshop, and 3D Printing, gaining expertise in diverse areas of design and visualization. Career Advancement: Unlock opportunities in architecture, animation, and visualization fields, broadening your career horizons. High-Quality Renderings: Showcase your designs impressively with high-quality renderings generated through Vray, leaving a lasting impact on viewers. Image Editing Mastery: Polish your design concepts and presentations using advanced Photoshop techniques, ensuring your visuals are refined and professional. 3D Printing Expertise: Bring your digital designs to life across various industries, mastering the intricate art of 3D printing. Our training courses cater to both Mac and Windows operating systems and provide: Price Assurance: Ensuring the best value for your investment. Personalized Attention: Benefit from one-on-one training sessions tailored to your learning pace and style. Flexible Scheduling: Choose your preferred time and day for training sessions, available seven days a week from 9 am to 8 pm. Ongoing Support: Enjoy lifetime email and phone support, ensuring you're never alone on your learning journey. Technical Assistance: Receive guidance in configuring your computer for software installation, ensuring a seamless learning experience. Special Benefits: Avail special discounts when you refer a friend and significant savings on group training courses, maximizing the value of your training investment.

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt: The pros and cons of different communication channels and when best to use them The power of communicating through words, sound and body language Why people behave and communicate differently and how to recognise and adapt to their style What someone's natural behavioural style means when it comes to making decisions How to increase sales through better and more personalised communication How to engage better with audiences of all sizes when presenting

This course will help you and your employees gain the necessary vocabulary, grammar, and conversational abilities from our qualified instructors. Additionally, our interactive lessons and hands-on activities will improve your BSL proficiency and comprehension. This Course At A Glance Live Zoom classes with an expert BSL tutor, Adam Linsdell. Gain an extensive understanding of deaf awareness. Acquire knowledge of several commonly used vocabulary words. CPD Accredited certificates are recognized by employers and professional organisations. Enhance your communication skills through practical exercises. BSL Training Course Overview This BSL training course, CPD certified workplace oriented classes, is an immersive 18-hour duration (3 hours per week) course designed to enhance your communication skills with deaf colleagues and customers in a specific workplace setting. This comprehensive program will equip you with the necessary tools to establish effective interactions and bridge the communication gap. Throughout the course, you will learn essential vocabulary, grammar, and conversational skills in British Sign Language (BSL). Additionally, you will gain insights into deaf culture and develop a deeper understanding of the challenges faced by individuals with hearing impairments in the workplace. By the end of this course, you will be able to confidently communicate using BSL and contribute to a more inclusive and accessible work environment. BSL Training for Workplace, Autumn 2025 Please book your place in advance Weekly via Zoom Online Live Class. You can attend the class online from home/workplace. Total Duration: 18 Hours Class Starts: August 08, 2025-October 10, 2025 Day & Time: 10:00 am – 12:00 pm (Thursday, 2 hours per week) Venue: Zoom Online Teacher: Adam Linsdell Who should take this course? BSL for the Workplace is perfect for individuals, employees, large or small businesses. Those who are seeking to improve their communication with deaf colleagues and customers in their professional environment can opt for this course. Whether you work in health and healthcare, retail and shopping, hospitality, cultural settings, or public services, this course will provide you with the skills needed to connect and engage with the deaf community. Learning Outcomes: Upon completing the BSL for the Workplace course, participants will achieve the following learning outcomes: Learn fingerspelling alphabets and words with accuracy Develop simple conversations and confidently ask questions on a range of everyday topics Fostering meaningful interactions with deaf colleagues and customers. Demonstrate basic vocabulary related to various topics, allowing for effective expression of ideas and needs. Discover workplace-specific vocabularies relevant to their professional setting Help you engage in specialised conversations and enhance workplace communication. Invest in your communication skills and create an inclusive workplace environment. Enrol in a BSL training course CPD certified workplace oriented classes today and unlock new opportunities for effective communication with the deaf community. Course Curriculum Greetings Learn essential BSL greetings to initiate conversations and create a welcoming atmosphere. These greetings include basic phrases such as “hello,” “good morning,” “how are you?” and more which are essential for establishing rapport and building relationships with deaf individuals. The BSL Alphabet and Fingerspelling Master the BSL alphabet and develop the ability to fingerspell words accurately, enabling effective communication of names, technical terms, and unfamiliar vocabulary. This skill is particularly useful in situations where there may be unfamiliar vocabulary or technical terms that need to be spelled out. Meeting People / Questions Enhance your conversational skills by learning how to introduce yourself, engage in small talk, and ask questions in BSL. These skills will allow you to confidently interact with Deaf individuals and create meaningful connections. Additionally, understanding how to ask questions in BSL will enable you to gather information and participate actively in conversations. Numbers and Number Related Vocabulary Acquire the knowledge to express age, money, and dates accurately in BSL, enabling seamless interactions in various contexts. Mastering numbers and number-related vocabulary in BSL will also help you navigate everyday situations such as shopping, making appointments, and discussing schedules. Being able to accurately express age, money, and dates will enhance your ability to communicate effectively and independently in the Deaf community. Transport / Travel Explore BSL vocabulary related to transportation and travel, enabling you to provide clear directions and discuss travel arrangements. You will learn signs for different modes of transportation such as cars, buses, trains, and aeroplanes, as well as how to ask for and give directions. Additionally, you will be able to discuss travel plans, including booking tickets and discussing itineraries. Telling the Time / Calendar Develop proficiency in expressing time and discussing calendar events in BSL, ensuring effective scheduling and time management. You will also become familiar with discussing different calendar events such as birthdays, holidays, and appointments. This will enable you to effectively manage your schedule and plan your activities accordingly. Weather Expand your vocabulary to discuss weather conditions, enabling you to engage in casual conversations and make relevant inquiries. This skill will also allow you to understand weather forecasts and prepare for any upcoming changes in the weather. Colours Learn the BSL signs for various colours, facilitating discussions about visual elements and enhancing your ability to describe objects accurately. This knowledge will enable you to express yourself more effectively and engage in a wider range of conversations. Describing People Develop the skills to describe individuals’ appearance and characteristics in BSL, allowing you to effectively communicate observations and share information. This skill will not only enhance your ability to interact with deaf individuals but also improve your overall communication skills. Additionally, being able to describe people accurately in BSL can help you navigate social situations and build stronger connections with others. Directions Master directional vocabulary in BSL, empowering you to provide clear instructions and navigate through spaces confidently. This skill will also boost your confidence when navigating unfamiliar spaces, as you will have the ability to clearly communicate directions and understand them yourself. Workplace-Specific Vocabulary Discover workplace-specific vocabulary tailored to your professional setting, such as health and healthcare, retail and shopping, hospitality, cultural settings, and public services. Use this vocabulary to develop simple conversations and strengthen your workplace communication skills. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully completing the live training, you will be eligible to receive your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version as well as hardcopy version at a free of cost.

Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases

Introduction to Design Thinking: In-House Training Innovation is the cornerstone of highly successful companies, especially those that continue to be successful over the years and decades. Design thinking practices fuel this continual innovation, as they are the critical links from inspiration to delivery, concept to showroom floor, and start-up to global business. Design thinking is a structured approach to promoting innovation and creative problem-solving. It is not a new approach. It has been around for centuries, as the art, architecture, and inventions of mankind illustrate. By examining the steps to achieving great design and maximum utility of product, design thinking approaches provide a framework in which to develop new solutions to problems and new products to sell. This highly interactive course is designed to help participants think like designers to generate innovation, and to help teams to produce more innovation and creativity. Since design thinking is based on doing rather than thinking, we participants are challenged to apply the techniques, in the classroom, to create new ideas and solutions to a case study project. What you will Learn At the end of this program, you will be able to: Explain the underlying principles and value of using Design Thinking for innovation Describe the basic concepts of the Stanford Model for Design Thinking Evaluate a set of basic Design Thinking techniques for application to your projects Apply tools, techniques, and skills aligned with the 5 stages of the Stanford Model Drive innovation through Design Thinking at some level in your work environment Foundation Concepts Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks Stages of Design Thinking Problems and solutions The Design Thinking difference Design Thinking skills and abilities Design Thinking mindset Design Thinking frameworks General Practices Team formation Visualization Improvisation Personalization Empathize Practices Overview of Empathize techniques Observation Engagement Interviews Define Practices Overview of Define practices Unpacking techniques Defining the customer techniques Integrating the Define experience Ideate Practices Overview of Ideate practices Reusable techniques for the Ideate stage New Ideate techniques to explore Prototype & Test Practices Overview of Prototype practices Examples of prototypes Overview of Testing practices Forms of testing techniques Adopt and Adapt Design Thinking Overview of Design Thinking implementation Design Thinking implementation challenges Success in implementing Design Thinking Summary and Next Steps Workshop summary Next steps: Personal Action Plans

Our comprehensive online course offers a deep dive into Manual Handling and Safe Loading of Vehicles. Whether you're a seasoned driver or just starting out, this training will equip you with essential knowledge and skills to navigate various road conditions safely and efficiently. Manual Handling Training: Gain a strong foundation in safe lifting techniques to prevent injuries when loading, unloading, and manoeuvring goods. Safe Loading of Vehicles: Acquire essential knowledge and practical skills for securing loads effectively, preventing accidents, and complying with road safety regulations. Invest in your professional development and become a safer, more compliant driver. Please review our Terms and Conditions for more information.

The Sales Toolkit workshop has been designed to help you increase your sales performance and skill level for you or your sales team.

Course Information This course aims to empower you with the expertise to proficiently navigate process mapping and master the art of crafting Standard Operating Procedures (SOPs) within regulated environments. Whether you're engaged in activities that demand process improvement, continual enhancement, or SOP creation, this course offers invaluable insights tailored to your needs. It caters to individuals tasked with managing, documenting, and implementing processes and SOPs, irrespective of prior experience or skills. Our curriculum does not focus on specific software or approaches, focusing instead on fundamental principles and adaptable concepts applicable across diverse organisational landscapes. Benefits include: Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. This course is structured to encourage delegates to:  Discuss and develop ideas Develop a practical approach for creating process maps and writing SOPs Understand how to use process maps in SOPs effectively Discuss how process mapping for preparing SOPs can be applied to process improvement for SOPs. Is this course for you? The course is designed for all those with responsibility for managing, documenting and implementing processes and SOPs. It assumes no prior experience or skills. The course does not recommend any specific software or approach, but explores the principles and ideas that can be applied in any organisation. What will you learn? Hands-on experience in mapping processes An understanding of how process maps can be used to define, communicate and continually improve complex processes An understanding of best practice for SOPs using of process maps/process flow diagrams and process mind maps to complement text An insight into the preparation of concise and user friendly SOPs. By the end of the course you will be able to: Create process maps and write clearer more concise SOPs Understand how to use process maps in SOPs effectively Understand how process mapping can be applied to process improvement and better SOPs. Tutors Tutors will be comprised of (click the photos for biographies): Laura Brown Director, Laura Brown Training and Development David Butler VP of Quality, Resolian Programme Please note timings may be subject to alteration. Day 1 09:00 Welcome, Introductions and Course Objectives Why Companies manage by process. 10:00 Exercise 1 - First Steps Mechanisms for process mapping, levels at which it can be applied, and the roles and responsibilities of process owners. 10:30 Exercise 1 - Feedback 10:45 Break 11:00 Mapping Processes The stages involved in mapping processes including how to construct a SIPOC chart. 11:45 Exercise 2 - Mapping A Process A first opportunity to practice your new process mapping skills. 12:30 Exercise 2 - Feedback 13:00 Lunch 14:00 Exercise 3 - Discussion of Options for Format, Structure and Layout What Makes A Good SOP? Discussion of options for format, structure, level of detail of SOPs and the use of process maps for SOP writing. A case study example of a good SOP which uses a flow chart/process map. 14:45 Exercise 3 - Feedback 15:00 Break 15:15 A Case Study example of a good SOP that uses a flow chart / process map 15:30 Exercise 4 Discussion of the content of an SOP using a Process Map 15:35 Exercise 4 - Feedback 15:45 Key Writing Considerations 16:15 Exercise 5 16:45 Exercise 5 - Feedback 17:00 Close of Day Day 2 09:00 Review of Day 1 09:15 Using Metrics Selecting and using metrics to monitor and improve processes. 10:00 Exercise 6 - Practice in Process Mapping Creating Process Maps from multi-source information. 11:00 Break 11:15 Exercise 6 - Feedback 11:45 Common Pitfalls Common problems and tips for good Process Mapping. 12:15 Demonstration of Process Mapping on a PC 12:45 Lunch 13:30 Exercise 7 - Mind Mapping 14:30 Exercise 7 - Feedback 15:00 Break 15:15 Exercise 8 - Using Process Maps to Write an SOP Applying your process mapping skills as part of writing an SOP 15:30 Exercise 8 - Feedback 15:45 Course Review and Follow-up 16:00 Close of Course Extra Information Face-to-face course Course Material Course material will be available in PDF format for delegates attending this course. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course. The material will be emailed in advance of the course and RQA will not be providing any printed copies of the course notes during the training itself. Delegates wishing to have a hard copy of the notes should print these in advance to bring with them. Alternatively delegates are welcome to bring along their own portable devices to view the material during the training sessions. Remote course Course Material This course will be run completely online. You will receive an email with a link to our online system, which will house your licensed course materials and access to the remote event. Please note this course will run in UK timezone. The advantages of this include: Ability for delegates to keep material on a mobile device Ability to review material at any time pre and post course Environmental benefits – less paper being used per course Access to an online course group to enhance networking. You will need a stable internet connection, a microphone and a webcam. Development Level Learn