378 Active Listening courses

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Using a range a communication techniques, be able to support your learner's mental health and wellbeing.

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of effective communication with our comprehensive Public Speaking Training bundle. This bundle is designed to equip you with the essential skills needed to excel in various professional settings. The first course in this bundle is QLS-endorsed, and upon completion, you will receive a QLS hardcopy certificate for free, showcasing your accomplishment. With 10 additional CPD-QS accredited courses, you will gain a wealth of knowledge and expertise in communication, presentation, confidence building, cross-cultural awareness, and more. Learn how to captivate your audience, convey your ideas with confidence, and master the art of public speaking. With a combination of theoretical knowledge and deeper insights, this bundle will provide you with the tools and techniques to excel in any speaking situation. From delivering impactful presentations to managing conflicts in the workplace, these courses cover a wide range of topics that are highly relevant in today's job market. Enrol in our Public Speaking Training bundle today and take the first step towards becoming a confident and effective communicator. Learning Outcomes: Upon completing the Public Speaking Training bundle, you will: Develop effective public speaking skills, including voice modulation, body language, and speech structure. Learn how to create and deliver engaging presentations that captivate your audience. Enhance your communication skills, including active listening, effective questioning, and persuasion techniques. Build confidence and assertiveness in your communication style. Gain cross-cultural awareness and learn how to communicate effectively in diverse settings. Develop conflict management skills and strategies to handle challenging situations. Learn effective stress management techniques for the workplace. Start your learning journey straightaway! This Public Speaking Training curriculum has been designed by Public Speaking Training experts with years of Public Speaking Training experience behind them. The Public Speaking Training course is extremely dynamic and well-paced to help you understand Public Speaking Training with ease. You'll discover how to master the Public Speaking Training skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Public Speaking Training bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. Who is this course for? Professionals looking to enhance their communication skills and advance their career prospects. Individuals seeking to build their confidence and proficiency in public speaking. Aspiring speakers who want to captivate their audience with impactful presentations. Anyone looking to improve their communication skills for personal or professional development. Individuals are interested in cross-cultural awareness and conflict management in the workplace. Career path This bundle will give you an edge in various professions, such as: Corporate executives Sales and marketing professionals Human resources managers Customer service representatives According to the latest data, professionals with strong communication and public speaking skills earn an average salary of £40,000 to £65,000 per year, depending on the industry and level of expertise.

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

*** 24 Hour Limited Time Flash Sale *** Level 2 Certificate in Counselling Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter As mental health issues rise in the UK, counsellors provide critical support. A Study founds 1 in 4 adults in the UK experience a mental health problem each year. Do you want to compassionately help children, couples, families and adults heal? This Level 2 Certificate in Counselling Skills bundle offers a comprehensive exploration of counselling skills, equipping you to support individuals facing various challenges. Our course provides a foundational understanding of key counselling concepts and techniques. You'll learn about different counselling approaches, ethical frameworks, and how to build rapport with clients. You'll also gain practical skills in active listening, open-ended questioning, and reflection. You will learn the core principles of counselling, advanced therapeutic techniques, and specific strategies for working with children, adolescents, and families. With this Level 2 Certificate in Counselling Skills course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificate of 1st Course and our exclusive student ID card absolutely free. Courses Are Included In This Level 2 Certificate in Counselling Skills Bundle: Course 01: Level 2 Certificate in Counselling Skills Course 02: Advanced Diploma in Counselling at QLS Level 7 Course 03: Counselling Children & Supporting Their Wellbeing Course 04: Child and Adolescent Counselling Course 05: Crisis and Trauma Counselling in Early Childhood Course 06: Counselling and Psychotherapy Course Course 07: Treating Post Traumatic Stress Disorder Course 08: Bereavement and Grief Counselling Course 09: Psychological Wellbeing Practitioner Course - CPD Accredited Course 10: Safeguarding And Counselling Course Course 11: Couples Therapy & Counselling Course 12: Marriage and Family Therapy Course 13: Life Coaching and Counselling Course 14: Addiction and Mental Health - Dual Diagnosis Course 15: Psychology & Treatment of Addiction Course 16: Mental Health and Psychiatry Training Course 17: Mental Health Care Training - MCA & DOLS Course 18: Counselling Management Diploma Course 19: Online Depression Management Course 20: Compassion Focused Therapy Course 21: Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Course 22: Forgiveness Coaching and Therapy Course 23: Diploma in Occupational Therapy Course 24: How to Overcome Phone Addiction: Phone-Free Living Course 25: Communication & Information Handling in Care Stop dreaming, start healing! This Therapist Certification Bundle is your gateway to a rewarding career and a life of purpose. Enrol today and unlock your full potential as a therapist! Learning Outcomes of Level 2 Certificate in Counselling Skills Master essential counselling skills like active listening, empathy, and rapport building. Explore diverse therapeutic approaches tailored to various needs and populations. Navigate challenging situations like crisis intervention and trauma support. Develop expertise in areas like child counselling, couples therapy, and bereavement support. Gain the confidence and competence to launch a successful counselling career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Counselling Get a free student ID card with Counselling Training program (£10 postal charge will be applicable for international delivery) The Counselling is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Counselling course materials The Counselling comes with 24/7 tutor support Start your learning journey straight away! This diploma offers learners the opportunity to acquire a Certification that is highly valued in the field of Counselling. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Counselling setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Counselling-related fields, impacting their Counselling experiences and long-term development. Course Curriculum Course 01: Level 2 Certificate in Counselling Skills Module 01: Introduction Module 02: Psychology Of Growth And Development Module 03: Therapeutic Language Module 04: Psychological Issues Module 05: Therapeutic Outcomes Module 06: Working As A Counsellor Module 07: Professional Depression Counselling Diploma Module 08: What Causes Depression Module 09: Different Types Of Depression Module 10: Different Types Of Medicine Module 11: Complementary Alternative Therapies Module 12: Counselling Approaches To Depression Module 13: Psychology And Therapy Of Addictions Module 14: Theories Of Addiction Module 15: Addiction Treatments Module 16: Addiction In Society Module 17: Addiction In Families Module 18: Working With Addiction Module 19: Bereavement And Grief Counselling Diploma Module 20: Introduction To Grief & Bereavement Module 21: Attitudes Towards 'Death' And 'Dying' Module 22: What Happens When We Die Module 23: Depression Related To Grief And Bereavement Module 24: Counselling Process And Methods Course 02: Advanced Diploma in Counselling at QLS Level 7 Module 01: Counselling And Counsellors Module 02: Theories And Models Of Counselling (Part 1) Module 03: Theories And Models Of Counselling (Part 2) Module 04: Legal, Cultural And Ethical Issues In Professional Counselling Module 05: Forms Of Psychotherapy Module 06: Counselling And Psychotherapy Module 07: Dynamic Psychotherapy Module 08: Childhood And Adolescent Psychiatric Disorders Module 09: Counselling Children And Adolescents In Schools Module 10: Counselling Trauma And Substance Abuse Module 11: Counselling Stress And Anxiety Disorders Module 12: Counselling Personality Disorders Module 13: Counselling Mood Disorders And Depression Module 14: Counselling Eating & Sleeping Disorders Module 15: Life Coaching And Career Counselling Course 03: Counselling Children & Supporting Their Wellbeing Module 01: Introduction To Counselling Module 02: Focusing Module 03: Assessment Module 04: Introduction To Child Psychology Module 05: Problems Of Childhood Module 06: Relationships Between Children And Parents Module 07: Understanding Between Children And Parents Module 08: Impacts Of Separation And Loss On Attachment Module 09: The Impact Of Child Neglect Module 10: Cyberbullying Module 11: Appropriate Questioning Module 12: Silence In Counselling Module 13: The Skill Of Confrontation Module 14: The Skill Of Simile And Metaphor =========>>>>> And 22 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*25 = £325) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle doesn't require prior experience and is suitable for diverse learners. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Counsellor Therapist Mental health practitioner Life coach Support worker Educator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited e-Certificate - Free Enrolment Letter - Free Student ID Card - Free CPD Accredited Hard Copy Certificate Hard copy certificate - Included Upon completion of the course, you can order a Free Hard Copy Certificate Accredited by CPD QS, accepted throughout the UK and internationally. If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

The PROUD Principle® 1 Day workshop. An innovative and powerful Customer Service model, providing customer service excellence.

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits. This course is ideal for individuals who would like to become an MHFAider® to gain the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation and signpost a person to appropriate support.  In addition to the course, you will become part of the largest MHFAider® community in England, gaining access to resources, ongoing learning and 24/7 digital support through our MHFAider Support App®, to give you the tools and knowledge you need to carry out the role effectively and confidently, whether that be in your workplace, a volunteer role, or in the community. Choose between our upcoming courses dates, which include 4 half day morning sessions: March 4th including 5th 6th 7th April 15th including 16th 17th 18th Course Outcomes As an MHFAider® you will be able to:  Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other supports Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the MHFAider® role in depth, including boundaries and confidentiality Practise self-care Know how to use the MHFAider Support App® Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England Course Format Online course structured across four flexible sessions. Each session is a maximum of 3hrs 45mins Learners will be trained over four live sessions with an MHFA England Instructor Member, covering 14 hours of content in total. Learning takes place through a mix of instructor led training, group discussions, individual and group activities. Each session builds on the previous, enabling the learner to gain confidence in supporting others with a Mental Health First Aid action plan. We limit numbers to 16 people per course so that instructors can keep people safe and supported while they learn. We strive for all of our learning content to be as accessible and inclusive as possible. Course Takeaways Everyone who completes this course gets:  A hard copy workbook to support their learning throughout the course A digital manual to refer to whenever they need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England

Experience transformative relationship counselling tailored specifically for singles with our exceptional package: “Relationship Counselling for Singles with Miss Date Doctor.” Discover the power of self-discovery, personal growth, and fostering healthy connections under the expert guidance of Miss Date Doctor, a renowned relationship coach. In this comprehensive package, you’ll embark on a journey of self-exploration and gain invaluable insights to enhance your dating life and prepare yourself for meaningful relationships. Our specialized approach focuses on addressing the unique challenges faced by singles in their pursuit of love and companionship. Here’s what our “Relationship Counselling for Singles with Miss Date Doctor” package Self-Discovery and Relationship Readiness Assessment: Gain a deep understanding of yourself, your values, and your relationship goals. Explore topics like self-reflection, self-awareness, and relationship readiness to align your desires with your personal growth journey. Building Confidence and Self-Esteem: Boost your confidence and develop a positive self-image. Discover strategies for overcoming insecurities and self-doubt while embracing your unique qualities. Learn and gain insight on “self-confidence exercises,” “building self-esteem,” and “self-empowerment techniques.” Effective Communication Skills: Master the art of communication to establish meaningful connections. Learn active listening techniques, assertiveness, and non-verbal communication skills. In depth coaching on the following areas “effective conversation skills,” “empathetic listening,” and “non-verbal cues in dating.” Understanding Relationship Patterns: Uncover patterns that may be hindering your dating success. Gain insights into attachment styles, relationship dynamics, and common pitfalls in dating. Explore related topics like “attachment theory,” “relationship patterns,” and “identifying toxic relationships.” Overcoming Dating Challenges: Tackle common dating obstacles with resilience and grace. Learn how to navigate rejection, deal with online dating fatigue, and manage expectations. We also teach you how to be better at “handling dating rejection,” “managing online dating burnout,” and “maintaining realistic dating expectations.” Developing Healthy Boundaries: Establish clear boundaries to protect your emotional well-being. Understand the importance of self-care, setting limits, and maintaining a healthy work-life-dating balance. Explore the following areas such as “self-care practices,” “boundary-setting in relationships,” and “maintaining work-life balance.” With our “Relationship Counselling for Singles with Miss Date Doctor” package, you’ll gain the tools and guidance necessary to navigate the dating world with confidence, authenticity, and a deeper understanding of yourself and your desires. Invest in your personal growth, enhance your dating experiences, and set the foundation for fulfilling relationships. Enroll in our transformative “Relationship Counselling for Singles with Miss Date Doctor” package today and embark on a journey toward lasting love and happiness. 3 sessions x 1 hour https://relationshipsmdd.com/product/relationship-counselling-for-singles-package/

If you're unsure of how to best approach a tough conversation, then this course is perfect for you. Having difficult conversations or handling challenging people may never be easy, but there are a few techniques that you can comfortably adapt to make those conversations both productive and as trouble-free as possible. Janets is offering this course for learners who want to master the skills to assertively handle any nature of challenging discussions and know the appropriate words to state at those points. Throughout the course, you will know how to start a conversation, and how the conversation can adjust the complicated situation, without forming an irreparable barrier between you and the person/persons. Besides, you will learn to manage the emotions in the discussion and ensure your tone of voice signals discussion and not an inquisition. In just 24 minutes, you will: Understand the situation and develop your conversational skill to resolve the difficulties effortlessly Utter the suitable words so that the conversation goes as smoothly as possible Know the appropriate actions to shape opinions and control behaviour Develop active listening skills and respond appropriately Be able to ask open and supportive questions and close a difficult conversation with a positive mindset Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Dealing with Difficult Conversations is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. This qualification is ideal for: Managers Team Leaders Office Executives Office Administrators Employees Businesspeople Secretaries Receptionists Course Content Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.