Name: Emotional Intelligence: In-House Training
Price: 1295 GBP
Availability: InStock

moderntronics

Harrow,

In these terms and conditions (“Conditions”) the following expressions shall have the following meanings: “Business Day” means any day other than Saturday, Sunday or a public holiday. “Business Hours” means the hours detailed in Condition 32 below. “Contact Hours” means Monday to Friday (inclusive) from 07:00 hours to 17:00 hours but excluding bank holidays. “Contract” means any contract between MT and the Customer for the supply of Hardware and/or Software (with the associated Licence) and/or services which is subject to these Conditions. “Customer” means any person, firm or company who enters into a Contract with MT to which these Conditions apply. “Force Majeure” means any event outside the reasonable control of either Party affecting its ability to perform any of its obligations (other than as to payment) under these Conditions. “Goods” means all or any tangible or intangible goods or intellectual property including but not limited to Hardware and Software which are provided to a Customer in accordance with these Conditions. “Hardware” means any hardware provided by MT to the Customer. “MT” means MODERNTRONICS Ltd. or its servants and agents as the case may be. “Insolvency Event” means any one of the following in relation to the Customer: (i) a notice being issued to propose a resolution for winding up or dissolution, or such a resolution being passed; (ii) a petition for a winding up or an administration or bankruptcy order being presented, or such an order made; (iii)any steps being taken with a view to a voluntary arrangement or other assignment, composition or arrangement with all or any creditors or any moratorium, readjustment, rescheduling, forgiveness or deferral of all or any indebtedness; (iv) suspension of payments to all or any creditors and/or ceasing business; (v)an encumbrancer taking possession of all or any assets; (vi) an administrator or receiver being appointed over the Customer or all or any of its assets; (vii)any action anywhere similar or analogous to any of the foregoing; or MT reasonably believing that any of the foregoing is imminent. “Licence” has the meaning attributed to it in Condition 23 below. “Minimum Term” means the term set out in Condition 17 below. “Party” means MT or the Customer and “Parties” means both of them. “Response Time” means two Working Hours from an initial call to the hotline under Condition 26 or 28 below. “Seminar” means any seminar provided by MT. “Service Operator” has the meaning given to that term in Condition 28 below. “Site” means https://www.moderntronics.com and all subdomains including (but without limitation) “Software” means software or software updates or upgrades provided by MT and licensed to the Customer under Condition 23 below. “Training Sessions” means any training session provided by MT. “Working Hours” means the hours between 9:00 to 17:00 on any Business Day 2. Interpretation In these Conditions, the following rules apply: A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality). A reference to a Party includes its personal representatives, successors or permitted assigns. A reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted. Any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms. A reference to writing or written includes faxes and e-mails. 3. General Information These Conditions apply when MT: sells and delivers Hardware; sells and delivers Licences; sells and delivers Software; or provides repairs or any other services to the Customer. They will also apply to other business transactions unless MT agrees that alternative special conditions apply. These Conditions apply to the exclusion of any other conditions that may be proposed by a Customer or implied by law (insofar as such exclusion is lawful). Part II Specific Provisions for the Use of the Online Shop Customers purchasing Goods from the Site, must read all Parts of these Conditions, which apply to them in full. 4. Consumers The Goods and services provided by MT are designed only for sale to and use by businesses in the course of their business activities. MT does not knowingly sell to any person dealing as a consumer or supply anything for personal use. 5. Customer’s Status By placing an order on the Site, the Customer warrants that he or she is: legally capable of entering into binding contracts and, where the Customer is an individual, that he or she is at least 18 years old; and is dealing in a business capacity and purchasing Goods and/or services for the purpose of his business and not for personal use. Part III General Conditions for the Provision of Goods and Services 6. Formation of Contract Quotations provided by MT to the Customer are not binding on MT. The Customer’s order constitutes an offer to MT to buy the Goods or services. All orders are subject to acceptance by MT. The offer will be deemed accepted, and a Contract formed, when MT sends the Customer confirmation that the Goods have been dispatched (“Dispatch Confirmation”) or, in the absence of a Dispatch Confirmation, when the Goods are delivered. The Contract will only relate to those Goods whose dispatch is confirmed to the Customer by a Dispatch Confirmation or if no Dispatch Confirmation is sent, those Goods which are actually dispatched. MT is not obliged to supply any Goods which may have been part of the Customer’s order until the dispatch of such Goods has been confirmed in a separate Dispatch Confirmation. Subject to Condition 17 below, an order for services will be deemed to have been accepted, and a Contract formed, when MT sends the Customer confirmation that the services ordered will be provided (“Service Confirmation”) or, in the absence of a Service Confirmation, when the services begin to be provided. Oral representations will only be binding upon MT if they are expressly confirmed in writing by MT to the Customer. 7. Price Unless MT expressly specifies prices to the Customer, MT’s current list of prices applicable at the time of the acknowledgement of order will apply. Unless otherwise agreed in writing, all prices are exclusive of value added tax, postage, freight, insurance, forwarding fees, installation and commissioning, travelling expenses and subsistence, which will be added as appropriate. MT will charge overtime for work outside of their normal Business Hours at up to 150% of the hourly rate from time to time applicable during Business Hours. Subject to Condition 16 below, prices are liable to change at any time, but changes will not affect orders in respect of which MT has already sent the Customer a Dispatch Confirmation or a Service Confirmation as the case may be. The Site contains a large number of products and it is always possible that, despite MT’s efforts, some of the products listed may be incorrectly priced. MT will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, MT will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, MT will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. MT is under no obligation to provide any Goods or services to the Customer at an incorrect (lower) price, even after MT has sent a Dispatch Confirmation or a Service Confirmation in relation to those Goods or services if such incorrect price could reasonably have been expected to be recognised by the Customer as an error. 8. Delivery and Availability The Customer’s order for Goods will be fulfilled by the delivery date in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date the Customer made his order (where such an order leads to a Contract). The period for delivery or performance of the Contract will normally commence on MT’s acknowledgement of the order. However, if the Customer is required to do anything before MT can effect delivery, MT will, as soon as practicable, notify the Customer accordingly. The time within which MT must deliver any Goods will run from the date on which MT receives notice from the Customer that it has duly complied with such notification from MT. Unless otherwise agreed in writing, any periods mentioned in the acknowledgement of order for services and Software development are based on a preliminary estimate of the required workload and therefore are approximate only. Time of delivery and performance is not of the essence. If MT fails to meet any delivery or performance dates set out in the acknowledgement of order and is solely responsible for such failure, the Customer may terminate the Contract but only after MT has been given an opportunity to rectify the situation and subsequently fails to meet the revised set of delivery or performance dates provided by MT to the Customer in writing. Unless MT has been deliberately or grossly negligent, all further claims of the Customer on the basis of the delay in performance are excluded. If MT cannot deliver or perform its obligations under the Contract due to Force Majeure or a failure of the Customer to cooperate or any other act, default or omission of the Customer, then MT will be entitled to perform its obligations under the Contract once the issue has been resolved, provided the issue occurred while MT was still allowed to deliver or perform and MT shall have no liability whatsoever for any delay or its failure to perform its obligations. 9. Agreed Performance Unless specified otherwise in writing, the agreed performance in respect of any repairs provided by MT, at the Customer’s request will be to adjust the relevant unit(s) to MT’s applicable standard specifications for that unit. Where the relevant unit(s) cannot be repaired to MT’s applicable standard specification due to the Customer limiting the repairs required or the time and money to be invested MT may exceed the Customer’s request if MT considers, at its sole discretion, that such additional repairs are reasonable and will ensure the proper functionality of the unit in question. The agreed performance levels for MT’s maintenance and care services are as set out in Conditions 26 and 28 below; for all other services the agreed performance levels will be as set out in the acknowledgement of order. 10. Refunds Where the Customer returns Goods (at the Customer’s cost) because he or she claims that the Goods are defective, MT will examine the returned Goods and will notify the Customer of its findings within a reasonable period of time. If MT (in its sole discretion) deems that the Goods are defective, MT may at its option repair, replace or provide a refund in respect of such defective Goods. MT will process any repair, replacement or refund as soon as practicable and, in the case of any refund, within 30 days of the day MT confirmed to the Customer that the Customer was entitled to the same. Such refunds will be made in full, including a refund of any delivery charges for sending the item to the Customer. 11. Import Duty If the Customer orders Goods for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. The Customer will be responsible for payment of any such import duties and taxes. Please note that MT has no control over these charges and cannot predict their amount. Customers should contact their local customs office for further information before placing an order. Customers must comply with all applicable laws and regulations of the country for which the Goods are destined. The Customer will indemnify and keep indemnified MT in respect of all costs, proceedings, losses and liabilities resulting from any breach by the Customer of any such laws. 12. Retention of Title to Property The Goods will be at the Customer’s risk from the time of delivery. Property in and title to all Goods will remain with MT until MT has received payment for the full price of all the Goods (and/or all other goods and/or services supplied by MT to the Customer under any other contract whatsoever).. The Customer may sell or use Goods in which title is retained during the course of their normal business, but may not give such Goods by way of pledge or pledge these Goods as security. Until the property in and title to the Goods passes to the Customer: the Customer shall keep the Goods properly stored, protected and insured and separate from all or any other goods whether belonging to MT, the Customer or any third party; MT shall be entitled at any time forthwith to revoke the Customer’s power to deal with the Goods; and such power shall automatically cease if an Insolvency Event shall occur in respect of the Customer; and the Customer shall not make any modification to the Goods, the Software or their packaging or alter, remove or tamper with any marks, numbers or other means of identification used on or in relation to the Goods. Upon termination of the Customer’s power to deal with the Goods, the Customer shall place the Goods at the disposal of MT and MT are hereby irrevocably authorised without the need for consent of any third party but using only such force as may be necessary, to enter upon any premises of the Customer or any third party for the purpose of removing the Goods. If third parties claim title to Goods with retained title, the Customer will inform MT without delay, will notify the person making the claim of MT’s title and will support MT in enforcing its rights, including taking all the necessary steps required to preserve MT’s rights, including commencing litigation at the Customer’s own expense. If the Customer breaches the Contract, e. g. by delaying payment, the Customer will be obliged to return the Goods with retained title if requested by MT, in return for which MT will not terminate the Contract. 13. Payment Where services, maintenance or care are provided on an ongoing basis, MT will invoice the Customer for these at the beginning of the billing period or as soon as reasonably practicable thereafter. The Customer will pay MT’s invoices in full within 30 days from the date of the relevant invoice. Depending on the scope of an order, payments for such services, maintenance or care are due either upon placement of the order by the Customer or upon partial delivery of the same of between 40 to 50% of their respective order value. BACS or cheque are the only methods of payment accepted. Invoices for Seminars and Training Sessions will be issued at the beginning of the respective session and payment is due immediately and without deduction. 14. Delay of Payment Where a Customer fails to pay an invoice by the due date, MT will be entitled to charge the Customer interest on all monies outstanding from the due date until the actual date of payment (both before and after judgment) at a rate of 8% above the base rate of the Bank of England calculated on a daily basis. 15. Setting-Off and Refusal of Payment The Customer cannot exercise any right of set-off in respect of amounts owed to or by MT. 16. Change of Pricing by MT for Ongoing Maintenance or Care MT may increase its prices for maintenance and services by giving the Customer written notice 2 months prior to the end of the Minimum Term. The Customer has 4 weeks from the date of receipt of the written notice from MT to object to the change. Where the Customer so objects, the Customer will be entitled to give notice to MT to terminate the Contract as of the date of the proposed price increase. 17. Automatic Extension of Contract Where services, maintenance or care are performed on an ongoing basis the Contract will come into effect upon acceptance by MT of the first order from the Customer for Software maintenance. The Contract will initially run until the date specified at “Minimum Service Duration” as set out in the “MT Service Product List” or until the expiry date where an expiry date is stipulated in the Contract (“Minimum Term”). Subject to one of the Parties serving written notice of termination on the other at least three months prior to the expiry of the Minimum Term, the Contract will be extended automatically. In the case of Software Licences supplied without a time limit, the Contract will extend until December 31st of the current year. The subsequent extension periods will begin on January 1st and end on December 31st of the respective year. In the case of Software Licences supplied with limited validity (e.g. a licence for 1-year) the extension is based on the terms and conditions set out in the description of the respective licence (e.g. extension by one further year). Unless otherwise agreed in writing, any extension to a Contract will be on the basis of MT’s current price list as at the date of such extension. 18. Delivery Obligations and Shipping The conditions for EXW (ex works) (MT’s premises or such other place referred to in the relevant order) as set out in the Incoterms 2010 apply to delivery of any Goods. Claims for any transport damages and any replacement of damaged Goods, remain with the Customer who is responsible for adhering to the mode and period for the filing of any claims with carriers, shippers and insurers. 19. Scope of Warranty (Material Deficiencies and Deficiencies in Title) MT warrants that the Hardware is free from defects in workmanship and material as at the time of transfer of risk; and warrants that the Software does not contain any flaws which void or substantially reduce its value or suitability for the usual or contracted purpose. Where MT is not the author of the Software, MT does not warrant that such Software will run without interruptions or errors, nor that MT will be capable of resolving all Software errors, nor that the Customer will be capable of achieving all of the functions included in the Software in all of the combinations chosen by the Customer, nor that these will meet the Customer’s requirements. MT will only warrant the quality and/or durability of Goods if it has expressly agreed in writing with the Customer that it will do so. The warranty period is 1 year. Where MT is the author of the Software such Software is subject to MT’s standard warranty. 20. Obligation to Inspect and Serve Notice of Defects The Customer must inspect the Goods upon delivery or repair and must notify MT in writing of any failure by MT to meet the specification within 7 days of delivery or repair or (where the failure was not apparent on reasonable inspection) within a reasonable time being no more than 1 month after discovery of the failure. Where the Customer fails to provide such notice MT will have no liability under its warranty. 21. Liability Subject only to Condition 21 d), MT shall not be liable to the Customer in contract, tort (including without limitation negligence) and/or breach of statutory duty for any loss or damage which the Customer may suffer by reason of any act, omission, neglect or default (including negligence) in the performance of the Contract by MT, its servants or agents, in a sum which is greater than GBP 200,000 per incident or series of connected incidents. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect loss of any kind resulting from these Conditions, its performance or any breach of its terms. Subject only to Condition 21 d), MT shall not be liable to the Customer whether in contract or tort (including without limitation negligence and/or breach of statutory duty) for indirect economic loss of any kind including (but without limitation) loss of business opportunity, reputation, goodwill resulting from these Conditions, its performance or any breach of its conditions. Notwithstanding any other provision herein, nothing in these Conditions shall operate so as to limit or exclude MT’s non-excludable liability in respect of death or personal injury caused by the negligence of MT to exclude the application of Section 12 of the Sale of Goods Act 1979 and to exclude liability for fraudulent misrepresentation. MT’s liability for loss of data is limited to the effort required to restore the data from proper backups provided by the Customer. 22. Third Party Rights If any third party claims or takes action against the Customer, because Goods delivered by MT, or their use in accordance with the instructions provided by MT, purportedly violate their commercial rights or proprietary rights, then the Customer will inform MT of the same. MT agrees that they will assist the Customer in defending such claims. Where the claim is made to the Customer within 12 months of the date of delivery, MT will indemnify the Customer against claims provided that the Customer: appoints MT to defend the claims or to settle the dispute, and promptly notifies MT of any such claim, keeps the Customer informed of all information received and provides such reasonable assistance to MT as it shall reasonably require, does not defend the action itself without coordinating such defence with MT, and does not at any time admit liability or otherwise settle or compromise or attempt to settle or compromise the said claim or action except upon the express instruction of MT, the alleged breach of rights is not based on alteration of the delivered item used by the Customer, and does not use the item delivered by MT in conjunction with other items and/or in a fashion that breaches any such rights, in a situation where the use of the item as delivered by MT would not have breached the rights of the person who has filed the claim. MT may at any time and at its own expense acquire on behalf of the Customer the right to continue to use the Goods, to replace the Goods or alter them in such a fashion that the rights of others are no longer breached. If this is not possible, the Customer shall return or destroy the Goods if required to do so by MT who will reimburse the purchasing price for the Goods less depreciation. If the Customer refuses to do so, MT will no longer defend the claim or provide the Customer with any further support. The Customer has no further rights in case of disputes over proprietary rights with third parties and MT shall have no liability therefore unless MT could be blamed for acting deliberately or with gross negligence. Part IV Special Conditions for Delivery of Software 23. Conditions of Use for Delivered Software In the case of delivery of Software to the Customer, MT hereby grants the Customer a simple, non exclusive and non-transferable, licence to use the Software (“Licence”) . The validity of the Licence is not time limited, unless otherwise specified to the contrary in the terms and conditions of the Licence. MT, grants the Customer the use of such Software in the form of the object code and the user documentation with the use being restricted to one electronic data processing system at any one time and only for the tasks for which it is intended. Unless permitted by law, the Customer will not decompile the Software or perform reverse engineering. The Customer may duplicate the Software but only to the extent that this is required for the permitted use, and in order to allow it to perform data backup. Upon delivery of any Software, including updates and upgrades, the Customer will immediately produce a backup copy. MT may terminate the Licence granted to the Customer pursuant to this Condition 23 with immediate effect if the Customer is in breach of the conditions for the use of the Software for a period of 30 days from the date of a written notice of such a breach from MT or any third party. On termination of this Contract howsoever arising, the Customer will return to MT within 30 days all Software together with any related materials owned and licensed by MT and shall delete all copies and partial copies of the Software however stored within 7 days of service of the notice. Proof of such deletion must be provided to MT without delay. On receipt of prior written consent from MT, the Customer may retain a copy of the Software for the purposes of archiving. 24. Delivery of Software MT will only install the Software if this has been expressly agreed in writing between the Customer and MT. MT is able to provide telephone consultancy and support concerning questions relating to the application of the respective Software products as well as the solution of problems that may occur as provided for in Condition 26 below. 25. Prerequisites for Running the Delivered Software The proper running of Software systems supplied will only be guaranteed if the Hardware and operating system components used correspond to the reference systems of the respective manufacturer(s), as well as having been approved and certified. Unless otherwise agreed in the Contract, the Customer shall ensure that the provisions in this Condition 25 are complied with. Part VMaintenance and Care Application Software 26. Scope of Performance of MT Services for Application Software For the Software products, unless otherwise expressly agreed in writing, MT will provide the following services, denoted by Service Level “SW-Service STANDARD” and Service Level “SW-Service E-STANDARD”: Right to use Software and documentation updates: MT grants the Customer a non-transferable, non-exclusive Licence to use the Software and any documentation or updates. The right of use is not limited in validity, unless otherwise specified in the terms and conditions of the Licence. Software and documentation updates: MT will supply the Customer with the current version of the Software as specified in the Contract. This will be done as specified by the manufacturer of the Software. The documentation will be supplied in the form determined by the manufacturer of the Software. The installation of Software updates will be performed by suitably qualified personnel of the Customer. Alternatively for an additional charge, MT may install the Software updates on behalf of the Customer. Where the Customer has adapted the Software, the Customer will be liable for the additional cost of performing the same adaptation to the new version of the Software or alternatively the Customer may perform the necessary adaptation himself. Hotline (Service Level “SW-Service STANDARD” only) MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. E-mail Hotline (Service Level “SW-Service E-STANDARD” only) MT is able to provide e-mail consultancy and support in relation to queries relating to the application of the respective Software products as well as the resolution of any problems (in so far as it is reasonably practicable to do so) which may occur. This service will be provided by MT during the Contact Hours Wherever possible, qualified consultancy will be provided by MT within the Response Time. MT Hotline: E-mail: hotline@MT.com Internet: http://www.MT.com/customersupport Software error messages Where Software problems occur which MT is unable, for whatever reason, to resolve, the Customer may send a written error message to MT. The purpose of such an error message is to identify the error in the Software and enable the manufacturer to resolve the error. MT shall liaise with the manufacturer(s) of the Software products to resolve any Software errors as promptly as possible. Restoration of any data, regardless of the cause of the data loss, is not the responsibility of MT. 27. Obligation of the Customer to Co-operate Pre-conditions for the provision of the services by MT to the Customer are that the Customer has legally acquired the Software and holds a corresponding Licence to use it. In addition, the Software must be in the same condition that it was in when it was delivered. The services exclusively relate to the current release and delivered version of the Software. If earlier Software versions are used, a one-time update service which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Services will not be performed for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). If the operating system for the Hardware is not included in the Contract, the Customer must update the operating system to the most recent version (e. g. by purchasing updates) if this is required in order to use the new versions of the application Software. Hardware and Operating Systems 28. Scope of Performance of MT Maintenance and Care Services for Hardware and Operating System For Hardware products and the operating system, unless otherwise agreed in writing, MT will provide the following services, denoted by Service Level “HW-Service SPECIAL”: The scope of performance is briefly set out in the “Special Description” for each product listed in the attached “MT Service Product List”. The exact scope of performance will be determined in accordance with the attached description of performance issued by the respective MT service operator (“Service Operator” including but not limited to Hewlett-Packard, Fujitsu Siemens and Silicon Graphics). The following shall also apply: Hotline MT is able to provide consultancy and support by telephone or by e-mail in relation to queries relating to the application of the respective Hardware products and operating system, as well as the resolution, (in so far as it is reasonably practicable to do so) of any problems which may occur. This service will be performed by MT during the Contact Hours: Wherever possible, qualified consultancy will be provided by MT within the Response Time. Where queries arise outside of the Contact Hours, the Customer should address such queries directly to MT’s Service Operator Response time for Hardware failures MT will use reasonable endeavours to solve a query within the Response Time. The Response Time shall be deemed to have been initiated either as soon as the customer service personnel arrives on the relevant site, or as soon as remote diagnosis is started, where either is required to resolve the problem. The appropriate Response Time will be determined in accordance with the attached description of performance issued by the respective MT Service Operator. 29. Services Not Included Unless otherwise agreed in writing, the following services will not be provided by MT to the Customer: a) Repair/re-acquisition of devices that have been damaged as a result of: incidents of war of any type civil wars, nuclear energy, deliberate action of the Customer (not of his subcontractors) b) Repair/re-acquisition that is required because of repair work or alterations of devices carried out by the Customer or any third party without the prior written consent of MT. c) Work required due to interface problems between MT’s devices and those of other manufacturers and suppliers. d) Customer service which is required because a product that is not covered under this Contract has caused an error. e) Customer service that has become necessary because devices have been used under adverse conditions (e.g. including contaminations and deviations from recommended room temperature and relative humidity) or in conjunction with accessories or (device-specific) consumables (e.g. including foreign disks, disk stacks, cassettes, printer paper and print heads of any type) (“Device Specific Consumables”) which do not meet the manufacturer’s specifications. f) Replacement of Device-Specific Consumables. g) Data backup. h) Calibration work that is not related to repair. 30. Restoration of Data/Programs The restoration of data and programs upon repair or replacement of a defective hard disk is limited to starting the copying program (Restore) used to restore the last full data backup. 31. Obligation of the Customer to Cooperate a) Hardware service Pre-conditions for the provision of Hardware services by MT are that the Hardware has been acquired legally and has been installed properly at the Customer’s site. In addition the Hardware affected must correspond to the current revision and be in proper condition when including in the Contract. These pre-conditions shall be met immediately after the expiry of the warranty period specified in the Contract. If the Hardware is included in the Contract at a later date, these pre-conditions must first be confirmed by a takeover inspection of the Hardware by MT, which will be independently invoiced and paid for by the Customer, and if required the pre-conditions will be achieved by MT undertaking the required repair work. b) Operating System Service Pre-conditions for the provision of operating system services are that the Customer has legally acquired the Software and has been granted the necessary corresponding Licence to use it. In addition the Software must be in the same condition as when it was delivered to the Customer. The services exclusively relate to the current release and version of the Software. If earlier Software versions are used, a one-time “Update Service” which will be independently invoiced and paid for by the Customer will be provided to update the Software to the latest version. Operating System services will not be provided for Software adaptations made by the Customer (for example including but not limited to macros, programs, variants, user interfaces and database applications). Part VI Generally Applicable Conditions 32. Prices and Fees for Special Services The following items are not included in the payment for services under Conditions 26 and 28 above and will be invoiced separately in accordance with MT’s current price list: Services performed outside Working Hours on the express request of the Customer. Services to correct errors caused negligently by the Customer or by any unauthorised third party as a result of improper treatment, unsuitable operating media, unauthorised manipulations, Software manipulations, non-adherence to operating conditions or otherwise. ices required due to faulty handling, excessive vibration, chemical influence, excessive dust burden or non-adherence to the properties set forth in the unit specifications. Unreasonable wait times and delays in the performance of services which are caused by the Customer. Services to remedy failures caused by Force Majeure. 33. Backup of Customer Data Prior to the commencement of any service work undertaken by MT, the Customer will backup all data in such a way that it may easily be restored by MT in the event that it is lost in the service process. 34. Change of Installation/Application Site Where maintenance and care services are provided on an ongoing basis by MT, the Customer will immediately inform MT in writing of any change to the installation or application address. If such a change results in an increase in MT’s expenses. MT reserves the right to either increase the prices charged to recover the additional expense incurred or alternatively MT may serve notice on the Customer to terminate the Contract where the new address is outside United Kingdom. 35. Miscellaneous Service Conditions and Obligations of the Customer to Co-operate MT may appoint authorised third parties to provide services. The Customer may only transfer title to services to third parties with the prior written consent of MT. Where defective components or devices are replaced by MT, these will become the property of MT. Extension of the products included in the maintenance agreement may be included in this Contract with the consent of the Customer. On request, MT will offer to the Customer a corresponding extension of the Contract, provided maintenance for the respective product is available. Where MT has to perform any services, the Customer shall accurately and without delay provide MT with any/all information that is required to perform such services. The Customer will provide MT with the name of a competent and appropriately qualified contact person and will provide the name of an appropriate substitute in order for the Hardware and Software to be maintained. Any contact(s) will have participated in the respective Seminars and/or Training Sessions held from time to time by MT or alternatively will have acquired comparable knowledge. These contacts will be available to MT’s technicians on site or will have access to the MT’s hotline as applicable. Consumables and Auxiliaries (which shall include documentation, application programs, data, telephone lines for transmission of voice and data) are not included in the scope of performance and shall be provided by the Customer in the vicinity of the system, such consumables and auxiliaries will be provided during Working Hours or, with prior consultation, outside of these hours. Additionally, the Customer will provide to MT computing time and consumables as required. 36. Specifically Ordered Service Days If service days are ordered for call-off within a specified period, such orders are binding. The services will become due for payment once they have been performed or by the end of the defined time period at the latest. Specifically ordered service days to be called off within a defined time period, can still be called off during a time of three months beyond the expiry of such defined time period. Thereafter they are lost. The claim to payment is thereby unaffected. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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Screen Acting For Beginners

By Actors Studio

With Acting Coach Sarah Hannah Introduction Are you a wannabe actor? You can prepare for the limelight with a 2 Day Beginners Crash Course at the World Famous Pinewood Studios. Targeting those with little or no experience (17 yrs +), the 2 day course offers a practical syllabus setting a strong and broad base for you to discover the basic technical skills that a screen actor needs to master. Meet Your Tutor Sarah Hannah Actress, Acting and Audition Coach Sarah Hannah is a highly experienced Professional Actress, Acting and Audition Coach. Bringing her extensive experience of working on stage and on screen, Sarah will focus on enhancing your presence on camera and cover the technical skills required of a professional screen actor. Course Outline Covering a variety of scripts, you will be taught etiquette on the set, how to warm up your body and voice, and how to bring scripts to life on screen through basic script and scene analysis. You will shoot a scene with your experienced tutor who will share knowledge on hitting marks, shot sizes, continuity and eye lines before providing an insight into the audition process and the business of being a screen actor. Your scene will be edited and delivered to you online. Additional Information Features Learn the basics of acting and performance for screen Film a scene with a Director Work together in a supportive atmosphere Held at the World Famous Pinewood Studios Suitable if you are (17 yrs+) looking to take your first step into screen acting Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Working in groups you will examine screenplays from an actor’s perspective Gain insight into the narrative structure Learn how to prepare yourself for screen Have a clear understanding of the technical requirement of acting on screen Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Nearest Train Stations: Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Coffee shop on site (may not be open at weekends) Excellent transport links from London

Delivered In-PersonFlexible Dates

£275

Screen Acting Essentials

By Actors Studio

Looking refresh and advance your technical screen acting skills? This 5 Day Screen Acting Essentials course held at the World Famous Pinewood Studios has been crafted for those who are committed to improving and developing their knowledge in a practical setting on camera. Over the week you will build camera awareness, understand shot sizes and how they impact performance, hitting marks, script analysis and audition tips. Filming footage throughout the week you will receive immediate feedback from the experienced Directors and see progression to a confidence that can be applied both in self-tapes and on set. Course Outline Screen Acting Essentials Your Week On Camera The course aims to help actors leave feeling prepared and confident in their new skills enabling them to deliver better performances on screen. Day 1: The Technicals Learn and Practice the basic technical skills an actor needs to master to perform successfully in front of the camera. Understand the differences between acting for stage and screen. Topics include: shot sizes, continuity, eye-lines, vocal control, physicality and hitting marks. Day 2: Understanding The Script & Character Development Learn techniques and methods to successfully analyse a script in order to create inspirational and authentic characters. Developing characters you will identify their arc, and find contrast even within a page of script underpinned by voice, diction, physicality and improvisation skills. Day 3: Working on a Film Set To raise your awareness on a film set, you will participate in filming as members of the crew including sound, script supervising and Directing to really understand the challenges of each role and it you should communicate as an actor. You will also film a scene as part of this role-play process. Day 4: Audition Technique Understand how you should prepare for a screen audition. Experience the casting process most commonly in use today and how to avoid the pitfalls of interview ‘overkill’, preparing you for your next audition. Day 5: Lights, Camera, Action Implementing everything you have learned throughout the week, you will film a scene with a crew. Additional Information Features Suitable for anyone (17 yrs+) committed to improving their screen acting skills Learn the art of screen performance Practical and intensive training on camera Attracts a varied age range from 17 yrs + Led by Award-Winning Industry Professionals This course is taught in English so it is important that you have proficient English language skills Learning Outcomes Increase your chances of securing acting roles Improved knowledge and confidence in front of camera Learn rehearsal techniques and processes Develop natural immersive acting skills Experience with a professional crew and Director Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Free frequent shuttle bus service from London Uxbridge Tube Station, Slough & Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Canteen & Coffee shops on site

Delivered In-PersonFlexible Dates

£649

1 Day Screen Acting Taster Workshop

By Actors Studio

With Director Nathan Caselton Introduction You can prepare for the limelight with our screen acting workshop at the world famous Pinewood Studios. If you have a little or no experience, this workshop offers a practical syllabus setting a strong and broad base for you to build on. Covering a variety of screen scripts, you will be taught etiquette on the set, how warm up your body and voice, and how to bring scripts to life on screen. This workshop offers a friendly, fun and supportive environment. Meet Your Tutor Nathan Caselton Director Nathan Caselton is a Director and Assistant Director based at the prestigious Pinewood Studios. With a wealth of experience in both drama and commercial production, Nathan is well-versed in working with actors at various stages of their careers, from established professionals to beginners. His expertise lies in providing clear guidance and instilling confidence in actors, helping them build organic performances that shine on screen. Course Outline You will shoot a scene with an experienced Director who will share knowledge on shot sizes, continuity and eye lines, before providing an insight in to the audition process and the business of being a screen actor. This is ideal if you are looking to take your first step into acting on camera and experience your first workshop with Actors Studio. Additional Information Features Introduction to Screen Acting Learn a Script and Film a Scene Held at Pinewood Studios Suitable if you are a beginner (17 yrs+) Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Basics of Screen Acting How to learn a script Build confidence on camera Learn how a film or TV show is made How to work with other actors Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Free frequent shuttle bus service from London Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Canteen and Coffee shops on site Excellent transport links from London

Delivered In-PersonFlexible Dates

£95

5 Day Intensive Screen Acting

By Actors Studio

With James Larkin Boost Your Career & Confidence On Camera Do you find auditions terrifying? Are you not getting the bookings from your self tapes? Do you wonder why, when you make it onto set, what you thought was your best performance doesn’t make the cut? This exciting new course with Director and actor James Larkin will give both emerging talent and established actors an insight into what works on screen, both small and big. Having worked with Dame Judi Dench, Mark Rylance, Emma Thompson, Sam Mendes and Sir Michael Gambon, James is giving you a unique opportunity to develop your craft and shoot two fresh cinematic scenes for your showreel. Meet Your Tutor James Larkin Director As a Director and Actor James has sat through hundreds of hours of live auditions, self tapes, and worked on many film sets in front of and behind the camera. Everything from big budget movies, to low budget independent films, TV Films, short films, TV soap opera, Serial TV, music ads and commercials and Theatre. James has develop a unique method which addresses this missing link in performance, and has been honing it over the last 30 years and taught it at leading London drama schools – RADA, Guildhall, LAMDA. Course Outline Bring depth, humanity and watchability into your performance, making it far less likely you’ll be overlooked by the Execs employing you, or end up on the cutting room floor. It will give you a comfortable sense of relaxation on set when performing – a knowing that ‘you’ve got this’: an inbuilt confidence and ease, allowing you to step out of your own anxious performance thinking, and bask in a boundless pool of free flowing creativity. This course will enable you to create a performance that is free, hugely watchable, intriguing and undeniably human. Additional Information Features Intensive course Shoot footage for your acting showreel ( 2 scenes) Small Class Size Attracts a varied age range from 17 yrs + Led by Award-Winning Industry Professionals Learning Outcomes Increase your chances of getting work Improved knowledge and confidence in front of camera Learn rehearsal techniques and processes Develop natural immersive acting skills Experience with a professional crew and Director Course Location Actors Studio Pinewood Studios Pinewood Road Iver Heath Buckinghamshire SL0 0NH

Delivered In-PersonFlexible Dates

£925

Showreel Booster Weekend Course

By Actors Studio

With Sarah Hannah Introduction Looking to film a fresh scene for your acting showreel but want to improve your confidence on camera before shooting? Look no further! Join our weekend intensive screen acting course designed to push you further, increase your knowledge, and elevate your screen acting techniques. Meet Your Tutor Sarah Hannah Actress, Acting and Audition Coach Sarah Hannah is a highly experienced Professional Actress, Acting and Audition Coach. Bringing her extensive experience of working on stage and on screen, Sarah will focus on enhancing your presence on camera and cover the technical skills required of a professional screen actor. Course Outline This immersive experience goes beyond the basics, increasing your knowledge and enhancing your toolbox of screen acting techniques. Following a day of filming with a professional crew, you’ll receive a digital copy of your edited scene—an impressive addition to your showreel, showcasing your refined skills. This course is suitable if you have had previous acting training are a drama school graduate or professional actor. Additional Information Features Suitable if you are (17 yrs+) and have had previous acting training, drama school graduate or professional actor Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Create a truthful and technically confident on screen performance In-depth exploration of screen acting techniques Film a scene that will be edited for your acting showreel Suitable follow-on course if you have completed our Crash Course Weekend Beginners Course Learning Outcomes Create a truthful and technically confident on screen performance In-depth exploration of screen acting techniques Film a scene that will be edited for your acting showreel Improve your collaboration skills within a group Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Nearest Train Stations: Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Coffee shop on site (may not be open at weekends) Excellent transport links from London

Delivered In-PersonFlexible Dates

£349

5 Day Screen & Showreel

By Actors Studio

With Directors Nathan Caselton and Taz Ayoub Boost Your Career & Confidence On Camera Are you ready for the ultimate learning experience in screen acting? Join our intensive 5-day course which is designed for anyone committed to improving their screen acting skills. This immersive program covers all facets of acting for Film and Television, providing you with a comprehensive understanding of the processes which will culminate with you filming two inspirational scenes for your acting showreel. Meet Your Tutor Nathan Caselton and Taz Ayoub Directors Course Outline Embark on a transformative journey with our intensive 5 day practical training in screen acting with Showreel Production led by an experienced Screen Director. This immersive program is designed to provide hands-on experience and comprehensive knowledge in front of the camera, covering shot sizes, eye lines, personal continuity, and a range of immersive acting techniques. As this course is inclusive of all levels of ability, it offers a comprehensive overview of screen acting skills, starting from the basics and progressing to more advanced concepts. It will include resources, material and instructional stratergies that cater to beginners while also offering challenges for those with more advanced skills. Additional Information Features Practical acting training for screen Shoot two scenes for your professional acting showreel with our Award Winning Crew Suitable if you are (17 yrs+) and committed to improving your screen acting skills Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Learning Outcomes Further understanding of film & screen production Improved knowledge and confidence in front of camera Learn and develop rehearsal techniques Create interesting and engaging performances Develop natural immersive acting skills Experience working with a professional Director and Crew Further understanding of Film & Screen production Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Nearest Train Stations: Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Coffee shop on site (may not be open at weekends) Excellent transport links from London

Delivered In-PersonFlexible Dates

£899

Lights, Camera, Action! Young Actors’ Weekend Crash Course

By Actors Studio

With Young Actors Coach Paul Lockwood Introduction Acting classes designed for Children/Teenagers who show a passion for acting and wish to enhance their skills in acting for screen and stage. Actors Studio offers weekend crash courses in Theatre, Television and Film for young actors aged 11 – 16 at the world-renowned Pinewood Studios. Children will work alongside experienced actor and acting coach Paul Lockwood to learn the difference between stage and screen performances, while developing a high set of skills to achieve a truthful performance. Lights Camera Action widens a young actors skill-set with sessions that include, acting techniques, devising short scenes, script work, audition techniques, screen and stage acting, listening and reacting skills. Meet Your Tutor Paul Lockwood Young Actors Coach Paul Lockwood is a screen actor and stage performer who specialises in working with young performers to help them realise their potential on screen. Paul works with both professional and beginners understanding the needs to help them succeed. Course Outline Our young actors are encouraged to work collaboratively, learning to give and accept constructive criticism and feedback to make them better actors. Our course also inspires confidence, social interaction, creativity and most of all fun in a secure and supportive environment. Children will film and receive an edited digital version of their scene! Special sessions in Audition Technique and Casting Advice will be offered where appropriate. Classes are held in our studio at Pinewood Studios over Weekends Additional Information Features Held at Pinewood Studios Popular with young performers looking to realise their potential Filmed scene for future development Further advice will be given to those showing potential Inspiring general confidence, social interaction and creativity Learning Outcomes Audition technique for commercial, film and stage The differences between stage and screen performances How to achieve emotionally truthful performance How to behave on a film set Developing listening and reacting skills Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, Buckinghamshire, SL0 0NH Free parking available at Pinewood Studios Nearest Train Stations: Uxbridge Tube Station, Slough and Gerrards Cross. Transfer from station to Pinewood Studios – 10 minutes Coffee shop on site (may not be open at weekends) Excellent transport links from London

Lights, Camera, Action! Young Actors’ Weekend Crash Course

Delivered In-PersonFlexible Dates

£245

The Art of Cinematic Performance

By Actors Studio

With Carolyn Pickles & Sue Dunderdale Introduction Over 5 full days, train with two industry heavyweights leading from the perspective of an Actor and then Director, as you unlock the skills required to develop real and convincing characters that enable engaging and cinematic performances. Through improvisation you will develop a scene to support your work over the week as you progress through a journey of taking a performance from theatre to screen, supported by a range of immersive techniques and critical direction from the tutors. This unique course is designed for drama school graduates, those in training, and professional actors seeking to enhance their skills. Please note that this course is not suitable for beginners. Meet Your Tutors Carolyn Pickles Actress Carolyn Pickles is an English actress of stage and screen with a career spanning over 40 years where she has led on award-winning British Drama including Broadchurch, Vera in addition to films such as Harry Potter. Working with Carolyn will give you the opportunity to tap into her experience and help maximise your chances of securing that next acting role. Sue Dunderdale Director Sue Dunderdale has an impressive background in the world of Theatre, Film and TV Directing. Her commitment to fostering both new talent and working with BAFTA award-winning actors underscores her versatility and dedication to the craft. Having coached and directed acclaimed actors such as Helena Bonham Carter and Clarke Peters, Sue has worked with BAFTA-winning performers, contributing to their success on screen. The Art of Cinematic Performance As the two tutors come together mid-week, Carolyn and Sue will allocate scenes from screenplays for you to work on and film to self-critically view in the pursuit of understanding the process as an actor. In the final two days, whilst rehearsing the scenes, Sue will focus on the life within the character that creates the tension/conflict in the scene. Discovering with you that it is important to know the lines of the scene so well that they can become the least part of the work. It is what lies beneath the lines that creates the quality of the performance and makes for interest on camera. Over the 5 Days you will learn the importance of sub-text, and how it supports the written text. Through intricate analysis and breakdowns, life experience, knowledge and exterior impacts will be explored to inject life into scenes and enable real thoughts and emotions in a character. These techniques can be applied in any role, big or small and enhance your capabilities in an actor when asked to self-tape or audition, giving you a more dynamic skillset often looked for by Casting Directors. With a focus on screen, all footage filmed during the week will be available after completion for your future development. Additional Information Features 5 Day Intensive Practical course Suitable if you are (17 yrs+) and a training actor, drama school graduate or professional actor Not suitable for Beginners – see our Crash Course Beginners and 1 Day Screen Acting Workshop Attracts a varied age range from 17 yrs+. International Students Welcome The course is taught in English, so it is important that you have proficient English language skills Small Class Size Held at Pinewood Studios Learning Outcomes Learn the Differences from Stage to Screen Script Analysis from an Actor and Director Perspective Stand Out on Screen and in Auditions Bring life to your performance on Stage and Screen Learn the ingredients of building a successful acting career Course Location Actors Studio, Pinewood Studios, Pinewood Road, Iver Heath, SL0 0NH Free parking available on site Free shuttle bus service from Uxbridge Tube Station, Slough and Gerrards Cross Canteen and Coffee shops on Site Excellent transport links from London

Delivered In-PersonFlexible Dates

£620

Free Acting Taster Class

By The Actor's Cafe

Are you an aspiring actor, a seasoned professional, or simply someone curious about the world of acting? The Actors Café invites you to our Taster Class, the perfect introduction to our dynamic and comprehensive training programs. Whether you’re new to the craft or looking to refine your skills, this session offers a unique opportunity to explore what we have to offer before committing to regular classes.

Delivered In-PersonFlexible Dates

FREE

Emotional Intelligence: In-House Training

By IIL Europe Ltd

Emotional Intelligence: In-House Training Emotional Intelligence is a set of emotional and social skills that collectively establish how well we: Perceive and express ourselves Develop and maintain social relationships Cope with challenges Use emotional information in an effective and meaningful way It is a skill set that transfers across all categories of relationships. It is also a predictor of success - both in life and at work. This highly-interactive course delivers a practical approach to developing, improving, and sustaining effective and mutually beneficial relationships. The design of the course involves individual reflection and paired activities, interwoven with small and large group interactions. The EQ-i 2.0® assessment reports will be debriefed over the course of the two days. In addition, participants will delve into their personal strengths and blind spots, and will explore topics including: the neuroscience of emotion, the connection between empathy and performance, and how communication styles impact our perceptions of self and other. Role-play activities give participants the opportunity to try out new behaviors and techniques. The program includes: A personal behavioral profile, the results of which you will bring to your training 2-day highly interactive workshop and experiential learning Optional professional coaching activities initiated in class that can continue over the four months after class ends What you will Learn Recognize your interpersonal strengths and potential blind spots regarding Emotional Intelligence Identify the five domains within the EQ-i 2.0 assessment model Summarize what neuroscience research has discovered about emotions and actions Recognize ways that human beings are physiologically impacted by stress Articulate ways to develop and maintain strong working relationships Describe how emotional intelligence translates into high performance Make use of the EI model and associated competencies Employ strategies for enhancing leadership through Emotional Intelligence Foundation Concepts The biology of emotion Why Emotional Intelligence matters The impact of EI on performance The EQ-I 2.0 Model Overview of the EQ-i 2.0 framework Exploring your report Balancing your EI domains Self: Awareness and Sensitivity Self-awareness and empathy Perception vs. reality Acting by choice, not impulse Other: Communication and Relationship-Building Elements of effective communication Communication styles Communication techniques Neuroscience and Behavioral Change Insights from social neuroscience Making a change

Delivered in London or UK Wide or OnlineFlexible Dates

£1,295

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20 Educators providing Acting courses in Berkhamsted

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ashlyns school

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bentley wood high school

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Courses matching "Acting"

Screen Acting For Beginners

By Actors Studio

Screen Acting Essentials

By Actors Studio

1 Day Screen Acting Taster Workshop

By Actors Studio

5 Day Intensive Screen Acting

By Actors Studio

Showreel Booster Weekend Course

By Actors Studio

5 Day Screen & Showreel

By Actors Studio

Lights, Camera, Action! Young Actors’ Weekend Crash Course

By Actors Studio

The Art of Cinematic Performance

By Actors Studio

Free Acting Taster Class

By The Actor's Cafe

Emotional Intelligence: In-House Training

By IIL Europe Ltd

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