1074 Accounts courses delivered Online

With the help of our 'Financial Modelling Course for a Non-Finance Background' take a revolutionary step into the world of finance. This immersive learning experience is tailor-made for individuals seeking to demystify the complexities of financial modeling, even without a prior finance background. Picture this - you, equipped with the prowess to decipher balance sheets, unravel profit and loss intricacies, and navigate the financial landscape with confidence. Our engaging curriculum, enriched with insightful modules, guarantees a seamless grasp of financial fundamentals. From understanding project costs to mastering the art of depreciation, this course serves as your compass in the dynamic world of finance. Unlock the doors to financial acumen through riveting sessions that demystify profit and loss accounts, delve into the nuances of balance sheets, and unravel the intricacies of cash flow. Imagine yourself confidently calculating monthly installments, comprehending means of finance, and completing term loan schedules effortlessly. This course transcends the conventional barriers of finance education, inviting you to a captivating journey where financial modeling becomes second nature. Learning Outcomes Master the intricacies of project cost evaluation, including assets, preliminary expenses, working capital, and means of finance. Gain proficiency in the calculation of depreciation, setting up term loans, and computing monthly installment details. Navigate the nuances of profit and loss accounts, from the basics to crafting a comprehensive statement. Develop expertise in the preparation of balance sheets, understanding cash flow dynamics, and finalizing financial statements. Acquire a holistic understanding of financial modeling, empowering you to apply these skills confidently in real-world scenarios. Why choose this Financial Modeling Course for a Non-Finance Background course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Financial Modeling Course for a Non-Finance Background course for? Professionals from diverse backgrounds aiming to enhance their financial literacy. Entrepreneurs and small business owners seeking to manage their finances more effectively. Students and recent graduates aspiring to bolster their skill set for career advancement. Project managers looking to incorporate financial modeling into their decision-making processes. Anyone intrigued by finance, irrespective of their prior educational or professional background. Career path Financial Analyst: £30,000 - £50,000 Business Consultant: £40,000 - £70,000 Project Manager: £35,000 - £60,000 Entrepreneur: Earnings Vary Accountant: £25,000 - £45,000 Finance Manager: £40,000 - £70,000 Prerequisites This Financial Modeling Course for a Non-Finance Background does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Financial Modeling Course for a Non-Finance Background was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Financial Modeling Promo Video 00:01:00 Introduction 00:02:00 Project Cost Project Cost - Assets 00:06:00 Project Cost - Preliminary and Preoperative Expenses 00:04:00 Project Cost - Working Capital 00:10:00 Project Cost - Means of finance 00:04:00 Depreciation Depreciation 00:09:00 Schedule of Term Loan Set Up Term Loan 00:05:00 EMI or Monthly Installament calculation 00:05:00 Calculation of Interest and Principal 00:06:00 Term loan schedule completion 00:06:00 Profit and Loss Account Basics of Profit and Loss Account 00:11:00 Profit and Loss Account Statement 00:07:00 Preparation of Balance sheet Basics of Balance Sheet 00:08:00 Balance Sheet Preparation 00:10:00 Cash flow and Final Balance sheet 00:08:00

This one-day workshop is intended for participants who have a basic understanding of Outlook but who want to know how to use its advanced features to manage their email communications, calendar events, contact information and other communication tasks. This course will help participants: Gain confidence using Outlook and its advanced features Organise and prioritise email messages Archive messages for safe-keeping Use rules to process received or sent messages automatically Manage scheduled meetings with others Give others permission to view and manage their folders and items Use contacts and commands to find out more about a person or company Prioritise work-flow using tasks and assigning tasks to others 1 Email messages Combining multiple clicks with quick steps Following up flag options Saving multiple attachments Attaching a folder of files Recalling and replacing a message Categorising messages with conditional formatting 2 Message options Adding options to messages Marking a message as private Receiving quick responses with voting buttons Directing replies to specific users Delaying sent messages Inserting links in messages 3 Stay organised with rules Using rules to automate message flow Moving messages with rules Using the rules wizard Setting up rules with conditions Using rules that work whilst you are away 4 Message clean-up Using conversation clean-up Using mailbox clean-up Moving messages to the archive folder Archiving folder properties Auto-archiving properties 5 Managing calendars Creating calendar groups Sharing calendars with permissions Setting up working days and times Managing time zones Categorise appointments with conditional formatting Publishing a calendar 6 Schedule meetings Scheduling a meeting Managing meeting responses Proposing new meeting times Adding attendees to a meeting Viewing multiple appointments 7 Using contacts Merging contacts to letters Merging contacts to labels Mail merging contacts in Word Exporting contacts to Excel 8 Managing tasks Organising your workload with tasks Categorising tasks Assigning tasks to others Sending a task status report Allocating time for tasks Regenerating a new task Viewing your tasks in the calendar 9 Adding message items Adding calendars to messages Adding business cards to messages 10 Email accounts Adding multiple user accounts Adding account permissions

Sage 50 Certification Level 1 This Sage 50 confirmation course is ideal for anybody intrigued by Level 1 Sage Accounts preparing. In the event that your association is a little or medium-sized business, this confirmation would be helpful in furnishing workers with the nuts and bolts of bookkeeping. The Sage 50 programming is quite possibly the most notable and very much utilized bookkeeping programs all through the UK. Every one of the 10 modules is intended to furnish your colleagues with the necessary abilities and cycles, to accomplish an effective records division. What's Covered in the Course? Not certain if this is the correct program for you or your association? This is what you will discover inside this course: Bookkeeping fundamentals and monetary administration utilizing the Sage 50 programming; Foundation data to and the historical backdrop of Sage 50, including the benefits of embracing this product; The arrangements and highlights of Sage 50, for example, how you can improve your bookkeeping and monetary administration; The establishment and set-up of the product, just as how to reestablish back-up records, so you'll never lose urgent information again; The most effective method to explore through the Sage 50 programming, including how to print reports; An outline of the graph of records, which will permit representatives to get a handle on significant phrasing and make or potentially adjust these reports; Bank records and compromise, so you'll generally have exact records of your records; The creation and support of frivolous money, provider and client records; Making and overseeing deals solicitations and receipts and the contrasts between them. What are the Benefits of the Course? Here are only a couple of the advantages of taking the course: No essentials are needed for this course, implying that you can offer this preparation program to any of your workers; Representatives going through this preparation will become familiar with the nuts and bolts and basics of the Sage 50 Accounting Software, in a simple to-follow design that works inside their timetable, so they will not need to bargain between completing their work and finishing this course; The product comes in a few variants, making it easy to understand and simple to learn/utilize, while giving effective bookkeeping and monetary administration for little and medium measured organizations; so any representative can utilize it, subsequent to being prepared; It gives genuine cycles, which prompts workers who are sure about the Sage 50 framework outside of the preparation, and convey precise outcomes - this implies representatives are prepared to try their abilities from the very first moment!

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Corporate and Business Finance Optimisation bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The Corporate and Business Finance Optimisation related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Corporate and Business Finance Optimisation bundle will help you build a solid foundation to become a proficient worker in the sector. This Corporate and Business Finance Optimisation Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Financial Consultant Training Course 02 :Making Budget & Forecast Course 03 :Business Model Canvas for Business Plan Course 04 :Dealing With Uncertainity: Make Budgets and Forecasts Course 05 :Financial Modeling Using Excel Course 06 :Debt Management - Online Course Course 07 :Financial Management Course 08 :Financial Statements Fraud Detection Training Course 09 :Anti-Money Laundering (AML) Training Course 10 :Document Control Course 11 :Corporate & Strategic Communication Skills for Managers Course 12 :Excel Vlookup, Xlookup, Match and Index Course 13 :Basic Data Analysis Course 14 :Pension UK Course 15 :GDPR Course 16 :Bookkeeper Training Course Course 17 :Xero Accounting and Bookkeeping Online Course 18 :Quickbooks Online Course 19 :Sage 50 Accounts Course 20 :Commercial Law Course 21 :UK Tax Accounting Course 22 :Cost Control & Project Scheduling Course 23 :Dynamic Excel Gantt Chart and Timelines Course 24 :Understanding Financial Statements and Analysis Course 25: Financial Reporting Course 26: Learn to Read, Analyse and Understand Annual Reports Course 27: Accounting Basics Course 28: Excel Pivot Tables for Data Reporting Course 29: Personal Productivity Course Course 30: Time Management Training - Online Course 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made Corporate and Business Finance Optimisation bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Corporate and Business Finance Optimisation Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Corporate and Business Finance Optimisation bundle! This bundle is also ideal for professionals looking for career advancement. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Corporate and Business Finance Optimisation Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Duration 4 Days 24 CPD hours This course is intended for This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data. This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations. Prerequisites AZ-104T00 - Microsoft Azure Administrator Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model. Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods. Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information. Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI. 1 - Manage identities in Microsoft Entra ID Secure users in Microsoft Entra ID Secure groups in Microsoft Entra ID Recommend when to use external identities Secure external identities Implement Microsoft Entra Identity protection 2 - Manage authentication by using Microsoft Entra ID Configure Microsoft Entra Verified ID Implement multifactor authentication (MFA) Implement passwordless authentication Implement password protection Implement single sign-on (SSO) Integrate single sign-on (SSO) and identity providers Recommend and enforce modern authentication protocols 3 - Manage authorization by using Microsoft Entra ID Configure Azure role permissions for management groups, subscriptions, resource groups, and resources Assign built-in roles in Microsoft Entra ID Assign built-in roles in Azure Create and assign a custom role in Microsoft Entra ID Implement and manage Microsoft Entra Permissions Management Configure Microsoft Entra Privileged Identity Management Configure role management and access reviews by using Microsoft Entra Identity Governance Implement Conditional Access policies 4 - Manage application access in Microsoft Entra ID Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants Manage app registrations in Microsoft Entra ID Configure app registration permission scopes Manage app registration permission consent Manage and use service principals Manage managed identities for Azure resources Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication 5 - Plan and implement security for virtual networks Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs) Plan and implement User-Defined Routes (UDRs) Plan and implement Virtual Network peering or gateway Plan and implement Virtual Wide Area Network, including secured virtual hub Secure VPN connectivity, including point-to-site and site-to-site Implement encryption over ExpressRoute Configure firewall settings on PaaS resources Monitor network security by using Network Watcher, including NSG flow logging 6 - Plan and implement security for private access to Azure resources Plan and implement virtual network Service Endpoints Plan and implement Private Endpoints Plan and implement Private Link services Plan and implement network integration for Azure App Service and Azure Functions Plan and implement network security configurations for an App Service Environment (ASE) Plan and implement network security configurations for an Azure SQL Managed Instance 7 - Plan and implement security for public access to Azure resources Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies Plan and implement an Azure Application Gateway Plan and implement an Azure Front Door, including Content Delivery Network (CDN) Plan and implement a Web Application Firewall (WAF) Recommend when to use Azure DDoS Protection Standard 8 - Plan and implement advanced security for compute Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access Configure network isolation for Azure Kubernetes Service (AKS) Secure and monitor AKS Configure authentication for AKS Configure security for Azure Container Instances (ACIs) Configure security for Azure Container Apps (ACAs) Manage access to Azure Container Registry (ACR) Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption Recommend security configurations for Azure API Management 9 - Plan and implement security for storage Configure access control for storage accounts Manage life cycle for storage account access keys Select and configure an appropriate method for access to Azure Files Select and configure an appropriate method for access to Azure Blob Storage Select and configure an appropriate method for access to Azure Tables Select and configure an appropriate method for access to Azure Queues Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage Configure Bring your own key (BYOK) Enable double encryption at the Azure Storage infrastructure level 10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance Enable database authentication by using Microsoft Entra ID Enable and monitor database audit Identify use cases for the Microsoft Purview governance portal Implement data classification of sensitive information by using the Microsoft Purview governance portal Plan and implement dynamic mask Implement transparent data encryption? Recommend when to use Azure SQL Database Always Encrypted 11 - Plan, implement, and manage governance for security Create, assign, and interpret security policies and initiatives in Azure Policy Configure security settings by using Azure Blueprint Deploy secure infrastructures by using a landing zone Create and configure an Azure Key Vault Recommend when to use a dedicated Hardware Security Module (HSM) Configure access to Key Vault, including vault access policies and Azure Role Based Access Control Manage certificates, secrets, and keys Configure key rotation Configure backup and recovery of certificates, secrets, and keys 12 - Manage security posture by using Microsoft Defender for Cloud Implement Microsoft Defender for Cloud Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory Assess compliance against security frameworks and Microsoft Defender for Cloud Add industry and regulatory standards to Microsoft Defender for Cloud Add custom initiatives to Microsoft Defender for Cloud Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud Identify and monitor external assets by using Microsoft Defender External Attack Surface Management 13 - Configure and manage threat protection by using Microsoft Defender for Cloud Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS Configure Microsoft Defender for Servers Configure Microsoft Defender for Azure SQL Database Manage and respond to security alerts in Microsoft Defender for Cloud Configure workflow automation by using Microsoft Defender for Cloud Evaluate vulnerability scans from Microsoft Defender for Server 14 - Configure and manage security monitoring and automation solutions Monitor security events by using Azure Monitor Configure data connectors in Microsoft Sentinel Create and customize analytics rules in Microsoft Sentinel Configure automation in Microsoft Sentinel Additional course details: Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

The Cashflow Management and Forecasting course teaches you how to manage personal finances better. Throughout the course, you will learn to create a sales forecast, and able to maintain your own personal flow. The course also shows you how to reduce debt to improve your flow. The course explains two things: Sales forecasting and Cashflow management. You will learn about cash flow and know in which cash flows into you, improvements to the cash flow, and the common cash flow problems. The course is best for the people who are currently working in the accounts or finance department or want to obtain the career of an accountant. Upon completion, you will be able to create cash flow forecasts and report back to the owners of the firm. In short, the course teaches you to forecast and manage the cash flow. What Will I Learn? By the end of the course, you will be able to forecast and manage the cash flow Manage personal finances better Requirements You'll need to be prepared to dig out your own bank statements (last 3 months min) so that you can fill in the template No previous accounting or finance knowledge required or assumed Module 01 Introduction FREE 00:03:00 What is Cashflow? 00:08:00 Forecasting FREE 00:10:00 Planning and Management 00:08:00 Planning Part 2 00:12:00 Module 02 Where it can go Wrong 00:09:00 Personal Cashflow Analysis 00:05:00 Personal Cashflow Analysis my Numbers Story 00:06:00 Debt 00:10:00 Conclusion 00:04:00

Why is it so essential to have expertise in Xero, Quickbooks and Sage 50 payroll? Firstly, most corporations use them to operate their financial task. Secondly, your skills in these topics will make you an exceptional candidate from others.

Description: The Bookkeeping and Payroll USA Version - Video Training Course includes the essential issues related to Bookkeeping and Payroll. In the course, you will learn about the laws, rules, regulations, forms, records, and calculations of bookkeeping and payroll that a business owner or employee needs to run a business successfully. The course will help you to learn about the internal controls, subsidiary ledgers, reconciliations, sales tax, budgeting, accounting for merchandising and cash, partnerships and corporations, and cash flow. Apart from these, you will learn how to prepare a book for closing at the end of the years and the ways of developing interim statements. The course will teach you the complex payroll system simply so that you can apply your knowledge in the real world. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Bookkeeping and Payroll USA Version - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Bookkeeping and Payroll USA Version - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Principles Introduction - GAAP FREE 00:15:00 Transactions 00:11:00 Overview of Internal Controls The Need for Internal Controls 00:24:00 Control Concepts 00:25:00 Subsidiary Ledgers and Special Journals Subsidiary Ledgers 00:16:00 Special Journals - Posting Sales Journal 00:18:00 Special Journals - Posting Cash Receipts 00:13:00 Reconciliations Purpose 00:14:00 Reconciliation 00:22:00 Who Should Perform the Reconciliation 00:12:00 Correcting Entries Correcting Entries 00:08:00 The Wrong Account 00:05:00 Sales Tax Sales Tax 00:13:00 Sales Tax Rules and Filing 00:13:00 Budgeting All Businesses Must Have a Strategic Plan 00:28:00 Types of Budgets 00:19:00 Accounting for Merchandising Merchandising Income Statement 00:17:00 Sales Discounts 00:15:00 Purchase Discounts 00:17:00 Accounting for Cash Defining Petty Cash 00:12:00 Accounting for Cash Over or Short 00:13:00 Cash Controls - The Bank Reconciliation 00:27:00 Payroll The Payroll Process 00:35:00 Payroll Process - Deduction Tables 00:21:00 Payroll Process - Earnings Record 00:24:00 Partnerships and Corporations The Partnership 00:19:00 Corporations 00:18:00 Preferred Stock 00:18:00 Accounts Receivable and Bad Debts Accounts Receivable 00:22:00 Bad Debts 00:17:00 Interim Profit or Loss Interim 00:09:00 Year End - Preparing to Close the Books Inventory 00:21:00 Inventory Obsolescence 00:20:00 Year End - Closing the Books Year End - Closing Journal Entries 00:14:00 Year End - Post Closing Trial Balance 00:18:00 Cash Flow What is Cash Flow 00:19:00 Cash Flow - The Indirect Method 00:23:00 The Direct Method 00:22:00 Mock Exam Mock Exam- Bookkeeping and Payroll USA Version - Video Training Course 00:20:00 Final Exam Final Exam- Bookkeeping and Payroll USA Version - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Information on the risks and practical advice to address them TSC's eBooks, whitepapers, and reports cover some of the most important risks in information and cyber security — risks that constantly challenge information and cyber security professionals who work tirelessly to reduce them across their organisations and home users alike.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session