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Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Embark on a journey to establish a successful cleaning business in the UK with our comprehensive course. Learn start-up costs, business models, legal aspects, and client satisfaction strategies. Ideal for entrepreneurs eager to thrive in the cleaning industry.

Course Overview The comprehensive Microsoft Excel 2016 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Microsoft Excel 2016 today, and learn from the very best the industry has to offer! This best selling Microsoft Excel 2016 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Microsoft Excel 2016 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Microsoft Excel 2016 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Microsoft Excel 2016 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Microsoft Excel 2016, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Microsoft Excel 2016 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Microsoft Excel 2016 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

This comprehensive Microsoft Excel 2016 course is designed to take you from a complete beginner to an advanced Excel user, equipping you with essential skills for data analysis, financial modeling, and business productivity. Whether you're managing budgets, analyzing sales data, or automating repetitive tasks, this course provides hands-on training with real-world examples. In this ultimate course, you will get the opportunity to establish a solid foundation in Excel. The course will first teach you the basic functions and formulas. Gradually, you will learn to work with multiple Worksheets. Furthermore, the course will introduce you to the essentials of Pivot Tables and Pivot Charts. In addition, you will know how to analyse data in Excel. The course will also show you the fundamentals of forecasting data and data mapping. At the end of the course, you will be able to take your Excel skills to the next level. This course will also provide you with a QLS- endorsed certificate and elevate your resume. Join now! Learning Outcomes Familiarise yourself with the basic to advanced level excel tools Learn the process of managing and modifying Workbooks Enrich your knowledge of Pivot Tables and Pivot Charts Develop your skills in data analysis Learn about lookup functions and formula editing Grasp the principles of data mapping and forecasting Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of Achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas.  CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post.  Method of Assessment At the end of the course, there will be an MCQ assessment. To pass this exam, you must score at least 60%. When you submit the assessment, it will be examined, and the results will be given to you immediately. Who Is This Course For? This course is ideal for beginners with no prior Excel knowledge, office professionals looking to enhance efficiency, students preparing for careers in finance/data, and entrepreneurs managing business data. It’s also valuable for accountants, analysts, and administrative staff seeking to upgrade their skills. Whether for academic, professional, or personal use, this course provides step-by-step training for all levels. Career path This Microsoft Office 2016 Excel Beginner to Advanced course is designed to help you expand your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as Data Entry Clerk – £18K–£24K Administrative Assistant – £20K–£28K Financial Analyst – £30K–£50K Accountant – £25K–£45K Business Intelligence Analyst – £35K–£60K Excel Trainer / Consultant – £30K–£55K Course Contents Microsoft Excel Beginners Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Excel Intermediate Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Microsoft Excel Advanced Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Resources

Unlock the power of data with our 'Sales Analysis in Excel' course. Dive into e-commerce sales analysis and craft insightful sales analysis reports. Discover how to manipulate sales data, forecast trends, and automate workbook functionality. Elevate your career with advanced Excel skills! Learning Outcomes of Sales Analysis in Excel: Master data manipulation techniques for e-commerce sales analysis. Create comprehensive sales reports with Excel's advanced functions. Visualize data effectively using charts, PivotTables, and PivotCharts. Forecast future trends and make data-driven decisions. Automate repetitive tasks to boost efficiency and productivity. Why buy this Sales Analysis in Excel? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales Analysis in Excel there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Business analysts seeking to enhance their data analysis skills. Sales professionals aiming to leverage Excel for deeper insights. Aspiring data scientists interested in e-commerce sales data. Students and graduates looking to gain a competitive edge. Entrepreneurs striving to optimize their sales strategies. Prerequisites This Sales Analysis in Excel does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Sales Analysis in Excel was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Analyst: £25,000 - £40,000 Per Annum Business Analyst: £30,000 - £50,000 Per Annum Sales Analyst: £25,000 - £45,000 Per Annum Financial Analyst: £30,000 - £55,000 Per Annum Market Research Analyst: £25,000 - £40,000 Per Annum Excel Specialist: £22,000 - £35,000 Per Annum Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Working with Functions Work with Ranges 00:18:00 Use Specialized Functions 00:11:00 Work with Logical Functions 00:23:00 Work with Date & Time Functions 00:08:00 Work with Text Functions 00:11:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Welcome to the Course 00:03:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:13:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00

Choosing the right dog food for your pet is an important decision. Two popular options on the market are Pure Balance Dog Food and Pure Balance Pro Dog Food. Both offer high-quality ingredients and balanced nutrition, but they have some differences. In this article, we’ll compare the two and help you decide which one is best for your pet. What is pure balance dog food? Pure Balance Dog Food is a premium dog food brand known for using high-quality ingredients to provide a balanced diet for dogs. It is made with real meat as the first ingredient and contains a mix of vegetables, fruits, and whole grains. This food is designed to support your dog’s health and provide the essential nutrients needed for a healthy life. What is pure balance pro dog food? Pure Balance Pro Dog Food is an upgraded version of the original Pure Balance formula. It’s designed to offer even more targeted nutrition, with a focus on providing higher levels of protein and specialized formulas for different life stages and dog needs. The Pro version is often recommended for more active dogs or those who require additional support for things like joint health, coat condition, or energy levels. Key differences between pure balance and pure balance pro While both formulas are made by the same brand, there are a few key differences between Pure Balance Dog Food and Pure Balance Pro Dog Food. Protein content One of the main differences between the two is the protein content. Pure Balance Pro generally has a higher percentage of protein compared to the regular Pure Balance Dog Food. This makes it a better option for active dogs or those who need more muscle support. Specialized formulas Pure Balance Pro offers more specialized formulas, such as those designed for puppies, seniors, or dogs with specific health needs like sensitive stomachs or joint issues. This allows you to choose a food that fits your dog’s particular needs, while the regular Pure Balance Dog Food is a one-size-fits-all option. Ingredients Both formulas are made with high-quality ingredients, but Pure Balance Pro tends to have a higher level of specific nutrients, like omega-3 and omega-6 fatty acids, which support skin health and a shiny coat. The Pro version may also include more joint-supporting ingredients, such as glucosamine and chondroitin. Price Since Pure Balance Pro offers a more specialized formula, it is typically priced higher than the regular Pure Balance Dog Food. If you’re on a budget, the original Pure Balance might be a more affordable choice. Which is better for your dog? When deciding between Pure Balance Dog Food and Pure Balance Pro, it really depends on your dog’s individual needs. Pure Balance Dog Food is a great option if you’re looking for a nutritious, affordable, and well-balanced diet for your dog. It’s suitable for dogs of all life stages and provides solid nutrition. Pure Balance Pro Dog Food is a better choice if your dog is more active, needs more protein, or has special health concerns. It’s also ideal if you have a dog with specific nutritional needs, such as joint health or skin problems. What do pure balance dog food reviews say? Many pure balance dog food reviews highlight the brand’s focus on high-quality ingredients and balanced nutrition. Pet owners appreciate the natural ingredients and the variety of formulas available to meet different dietary needs. However, some reviews mention that the price of Pure Balance Pro can be higher, which might not fit everyone’s budget. If you’re considering switching your dog’s food, checking out pure balance dog food reviews can give you an idea of how well the food works for other pets and help you make a more informed decision. Pet-related information to consider When choosing the best food for your dog, it’s important to gather pet-related information from reliable sources. This includes reading reviews, understanding your dog’s health needs, and consulting with your vet. Knowing your dog’s age, activity level, and any health concerns will help you select the right food to support their well-being. Always keep up with the latest updates on pet health and nutrition to ensure you are providing the best care for your dog. Conclusion Both Pure Balance Dog Food and Pure Balance Pro Dog Food offer excellent nutrition and high-quality ingredients, but the Pro version is more specialized and tailored to active dogs or those with health concerns.

Certificate in Risk Management If you want to learn about Risk management and become an expert in the field, you have arrived at the right place. Our Certificate in Risk Management course is a great way to brush up on your knowledge and skills. With this Training Tale course, you will get a solid introduction on the topic of risk management and learn how to conduct a risk assessment. Our Certificate in Risk Management course will also teach you about the various types of risks that your company may face. With this Certificate in Risk Management course, you will learn about the benefits of risk management and the steps of the risk assessment process. Learners are led through the key roles and obligations of those employed in professional Risk Management throughout 17 motivating modules. Industry experts designed this Certificate in Risk Management course to enable you to learn quickly and efficiently and at your own pace and convenience. Enrol today and take the next step towards your personal and professional goals. Courses are included in this Certificate in Risk Management Course Course 01: Diploma in Risk Management Course 02: Level 2 Diploma in Business Administration Course 03: Level 7 Diploma in Facilities Management Course [ Note: Free PDF certificate as soon as completing the Certificate in Risk Management course] Certificate in Risk Management Course Curriculum of Certificate in Risk Management Course Industry Experts Designed this Certificate in Risk Management course into 17 detailed modules. Assessment Method of Certificate in Risk Management After you have finished the Certificate in Risk Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least 60%. As soon as you pass the examination, you will be qualified to request your certification. Certification of Certificate in Risk Management After completing the MCQ/Assignment assessment for Certificate in Risk Management Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Certificate in Risk Management Certificate in Risk Management course is ideal for- Fresh Graduates Students Job Seekers Anyone interested in risk management Quality Managers Quality Assurance professionals People who are already employed in related fields and want to improve their expertise and skills. Requirements Certificate in Risk Management There are no specific requirements for Certificate in Risk Management course because it does not require any advanced knowledge or skills. Career path Certificate in Risk Management Candidates who successfully complete our Certificate in Risk Management Course can advance a huge variety of careers, including: Quality Manager Quality Assurance Manager Risk Management Manager Risk Manager Risk-Management Consultant Risk-Management Analyst Certificates Certificate of completion Digital certificate - Included

Unlock the power of data analysis with our specialized Data Analysis in Excel Course. Learn essential techniques and tools to analyze data effectively using Microsoft Excel. Whether you're a beginner or looking to enhance your skills, this course provides hands-on training to help you interpret data, create insightful reports, and make informed business decisions. Enroll now to harness the full potential of Excel for data analysis and take your analytical skills to the next level.

The Fintech Frontier: Why FDs Need to Know About Fintech,” the podcast where we delve into the world of financial technology There are numerous areas where fintech can make a significant impact. For example, payment processing and reconciliation can be streamlined through digital payment solutions and automated tools. Data analytics and artificial intelligence can enhance financial forecasting, risk management, and fraud detection. Blockchain technology can revolutionize supply chain finance and streamline processes involving multiple parties. By understanding the capabilities of these fintech solutions, FDs can identify areas for improvement and select the right technologies to optimise their financial operations. Additionally, fintech can greatly enhance financial reporting and analysis. Advanced data analytics tools can extract meaningful insights from vast amounts of financial data, enabling FDs to make data-driven decisions and identify trends and patterns. Automation of repetitive tasks, such as data entry and reconciliation, reduces the risk of errors and frees up valuable time for FDs to focus on strategic initiatives. The adoption of cloud-based financial management systems also provides flexibility, scalability, and real-time access to financial data, empowering FDs to make informed decisions on the go. With the rapid pace of fintech advancements, how can FDs stay up to date and navigate the evolving fintech landscape? Continuous learning and engagement with the fintech community are key. Attend industry conferences, participate in webinars and workshops, and engage with fintech startups and established players. Networking with professionals in the field, joining fintech-focused associations, and following relevant publications and blogs can help FDs stay abreast of the latest fintech developments. Embracing a mindset of curiosity and adaptability is crucial in navigating the ever-changing fintech landscape. I would also encourage FDs to foster partnerships and collaborations with fintech companies. Engage in conversations with fintech providers to understand their solutions and explore potential synergies. By forging strategic partnerships, FDs can gain access to cutting-edge technologies and co-create innovative solutions tailored to their organisation’s unique needs. As we conclude, do you have any final thoughts or advice for our FD audience regarding fintech? Embrace fintech as an opportunity, not a threat. Seek to understand its potential and how it can align with your organisation’s goals and strategies. Be open to experimentation and pilot projects to test the viability of fintech solutions. Remember that fintech is a tool to enhance and optimize financial processes, and as FDs, we have a crucial role in driving its effective implementation. https://www.fdcapital.co.uk/podcast/the-fintech-frontier-why-fds-need-to-know-about-fintech/ Tags Online Events Things To Do Online Online Conferences Online Business Conferences #event #fintech #knowledge #fds #frontier

Secure workplace health with our COSHH Training. Master regulatory compliance, identify hazardous substances, conduct risk assessments, and implement safety measures. This course is essential for anyone managing or working with hazardous materials.