3278 Accounting & Finance courses

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.

Embark on a journey to establish a successful cleaning business in the UK with our comprehensive course. Learn start-up costs, business models, legal aspects, and client satisfaction strategies. Ideal for entrepreneurs eager to thrive in the cleaning industry.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Power Query and Power Pivot in Microsoft Excel:  A Quickstart Guide   Course Description   Copyright Ross Maynard 2022   Course Description Power Query and Power Pivot are two tools available in Microsoft Excel. If you are serious about data analysis, then you need to know how to use these tools. This Quickstart guide will give you the skills you need to get started with these powerful features. The Power Query tool allows you to import external data and then modify it to meet your needs, before loading it into Excel. These editing tasks are all things you can do manually in Excel, but Power Query greatly speeds things up when you have a large volume of data. The Power Pivot tool allows you to connect multiple data tables in an extended pivot table. Power Pivot also introduces new analysis and query tools to further enhance data analysis. If data analysis is your thing, then this course will help you get up to speed with these feature-filled tools. Through screen-capture video, the course provides a step-by-step guide to the foundation skills needed to use both Power Query and Power Pivot effectively. The course is designed to make your first steps into Power Query easy and to build your confidence to use them on your own. Both Power Query and Power Pivot are also available in Microsoft Power BI – the data visualisation suite. Once you have learned how to use Power Query and Power Pivot in Excel with this course, you’ll have a head start in getting to grips with Power BI Get up to speed with Power Query and Power Pivot in Microsoft Excel with this Quickstart guide.     Key Learning Points  On completion of the course, delegates will be able to: Use Power Query to load data from an external source into Microsoft Excel Clean and manipulate external data before loading it into Excel Consolidate separate files with Power Query Update Excel tables with new data in the same format Use Power Query to “unpivot” report tables to prepare the data for analysis Explain the core functionality of Power Pivot Link data tables together in the Power Pivot data model Create pivot tables that draw data from several source data tables Create performance measures and new analysis in the Power Pivot data model Use the most popular DAX query language functions in Power Pivot     Curriculum Lesson 1: Power Query Quickstart Lesson 2: Consolidating Files with Power Query Lesson 3: Unpivoting a Table Lesson 4: Power Pivot Quickstart Lesson 5: Power Pivot – Adding Data and Functionality Lesson 6: Key DAX Functions for Power Pivot Lesson 7: The DAX CALCULATE Function Lesson 8: Key Learning Points     Pre-Course Requirements There are no pre-course requirements     Additional Resources Starter spreadsheets for each lesson are provided so that learners can follow the steps presented.     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel     Questions What is the main feature of Power Query? The ability to link data tables together to create pivot tables that allow data to be drawn from any and all of the source tables The ability to clean and manipulate large volumes of external data efficiently and to load the result into Microsoft Excel The removal of Microsoft Excel’s restrictions on file sizes and the number of rows of data allowed The ability to visualise data in dashboards and management reports     What is the main feature of Power Pivot? The ability to link data tables together to create pivot tables that allow data to be drawn from any and all of the source tables The ability to clean and manipulate large volumes of external data efficiently and to load the result into Microsoft Excel The removal of Microsoft Excel’s restrictions on file sizes and the number of rows of data allowed The ability to visualise data in dashboards and management reports     Which of the following actions cannot be performed within Power Query? Split text into multiple columns Trimming text and removing spaces Creating calculated columns using DAX functions Make date based calculations   Which of the following statements is true? You can use Power Query to combine files that have the same format and open them all in the same spreadsheet You can use Power Query to link data tables and create pivot tables that pull data items from all the linked tables You can use Power Query to create interactive dashboard reports You can use Power Query to export data files to Microsoft Access and other databases     Which of the following provides a compelling case to use Power Pivot in Microsoft Excel? The data visualisation and presentation features of Power Pivot are much more powerful than those in Excel Power Pivot offers the ability to clean large files of data imported from other systems quickly Existing reports and tables can be “reverse engineered” (unpivoted) to create data tables for more advanced analysis Files sizes in Power Pivot are smaller than in Excel and there is no limit on the number of rows of data that can be stored. This makes it much faster and more efficient to use Power Pivot for large data sets     Power Pivot uses analysis functions from the DAX formula language. What does “DAX” stand for? Digital Architecture Extraction Data Arbitrage Extrapolation Display Analytics Extension Data Analysis Expressions Deeply Annoying Exercise   The DAX CALCULATE function is one of the most powerful and useful functions available in Power Pivot. Which statement best describes it? It performs row by row calculations defined by the user and adds the total of them all together for a specified table It performs row by row calculations defined by the user and displays the maximum result for a specified table It performs a defined calculation and then applies filters specified by the user It filters the data in a specified table according to criteria set by the user   As well as in Power Pivot in Microsoft Excel, in what application are DAX functions also available? Microsoft PowerPoint Microsoft Forms Microsoft Teams Microsoft Power BI   How do DAX functions differ from Microsoft Excel functions? DAX functions are designed specifically for use with SQL based data sources DAX functions are completely new and provide additional functionality within Microsoft Excel DAX functions never take a cell reference or a range as reference, but instead take a column or table as reference DAX date and time functions return a date as a serial number, whereas Excel date and time functions return a datetime data type  

Investment skills refer to making informed and effective decisions about investing money to achieve a financial goal. This includes understanding financial markets, evaluating investment options' potential risks and rewards, and developing a plan to achieve specific financial objectives. This Certificate in Investment Training at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Developing investment skills requires a combination of education and experience. In addition, there are many factors to consider when making investment decisions, including an individual's financial goals, risk tolerance, and time horizon. Therefore, it is crucial to conduct research and analysis to understand the potential risks and rewards of different investments and to diversify a portfolio to manage Risk. Investing involves taking on some level of Risk, as the value of an investment may fluctuate over time. That's why investors need deep knowledge & understanding before going for investing. And that is where our comprehensive course helps you in investing. Enrol now and learn in detail. Learning Outcomes: Exploring the fundamentals of investment Knowing the types and techniques of investment Key concepts in investment Understanding the finance Bond market investment & how it works Stock market investment techniques Keep safe your investments and reduce the risk Easily maintain the portfolio This course will assist you in becoming an expert in this area. Our world-class tutors will answer your questions and help you master investing. Furthermore, this course provides a thorough understanding of the fundamentals of investing as well as all methods. So, add this course to your cart - master the sought-after skills and pave the way for your next breakthrough! Why Prefer this Investment Training Certificate Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of this Investment Training Certificate course: Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Investment Training at QLS Level 3exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginner Individuals who are interested in investing People who want to achieve financial independence Individuals seeking a passive income lifestyle Anyone with an interest in the stock market or Bond Market Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Career path Investment Officer Stockbroker Share Market Investor Investment Strategist Wealth Management Executive Private Wealth Manager Business analyst Investment Consultant Financial Analyst Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Investment Training at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Investment Training at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Overview This Excel spreadsheet for Beginner course will unlock your full potential and will show you how to excel in a career in Excel spreadsheet for Beginner. So upskill now and reach your full potential. Everything you need to get started in Excel spreadsheet for Beginner is available in this course. Learning and progressing are the hallmarks of personal development. This Excel spreadsheet for Beginner will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This Excel spreadsheet for Beginner course covers everything you must know to stand against the tough competition in the Excel spreadsheet for Beginner field.  The future is truly yours to seize with this Excel spreadsheet for Beginner. Enrol today and complete the course to achieve a Excel spreadsheet for Beginner certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Excel spreadsheet for Beginner course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Excel spreadsheet for Beginner course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Excel spreadsheet for Beginner course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Excel spreadsheet for Beginner is suitable for anyone aspiring to start a career in Excel spreadsheet for Beginner; even if you are new to this and have no prior knowledge on Excel spreadsheet for Beginner, this course is going to be very easy for you to understand.  And if you are already working in the Excel spreadsheet for Beginner field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Excel spreadsheet for Beginner course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Excel spreadsheet for Beginner course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Excel spreadsheet for Beginner course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Excel spreadsheet for Beginner course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Excel spreadsheet for Beginner Tour of the Excel screen 00:10:00 Entering Data 00:13:00 Autofill Speedfill 00:09:00 Saving the file 00:02:00 Autosum 00:04:00 Formula Basics 00:11:00 Copying formulas - Relative Formulas 00:04:00 Totals and Averages 00:04:00 Formatting the Spreadsheet 00:07:00 Managing the Sheets 00:06:00 Copying formulas - absolute formulas 00:08:00 Linking the Sheets together 00:06:00 Introduction to Functions 00:05:00 Assignment Assignment - Excel spreadsheet for Beginner 00:00:00

Are you ready to embark on an enlightening journey of wisdom with the Operations Manager bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Operations Manager. Delve into eight immersive CPD Accredited courses, each a standalone course: Operations Management Management Skills for New Managers Project Management Operations Management: Enterprise Resource Planning Operations Management: Process Mapping & Supply Chain Operations Management: Resource & Workout Layout Xero Projects & Job Costing Corporate & Strategic Communication Skills for Managers Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Operations Manager bundle illuminate your path to wisdom. The Operations Manager bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Operations Manager package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Operations Manager bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Operations Manager community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Operations Manager bundle. Establish robust bases across each course nestled within the Operations Manager bundle. Decipher intricate concepts through the articulate content of the Operations Manager bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Operations Manager bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Operations Manager bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Operations Manager bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Operations Manager bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Operations Manager bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Operations Manager journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Operations Manager bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Operations Manager bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Data Analysis In Excel for School Administrators is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Data Analysis In Excel for School Administrators and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:06:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:13:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:08:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:06:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:13:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:09:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:09:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:06:00

Overview A 1-day course on inflation-linked bonds and derivatives, focusing on the UK market in particular. We examine how inflation is defined and quantified, the choice of index (RPI vs. CPI), and the most common cash flow structures for index-linked securities. We look in detail at Index-linked Gilts, distinguishing between the old-style and new-style quotation conventions, and how to calculate the implied breakeven rate. Corporate bond market in the UK, and in particular the role of LPI in driving pension fund activity. Inflation swaps and other derivatives, looking at the mechanics, applications and pricing of inflation swaps and caps/floors. The convexity adjustment for Y-o-Y swaps is derived intuitively. Who the course is for Front-office sales product control research Traders Risk managers Fund managers Project finance and structured finance practitioners Accountants, auditors, consultants Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Overview 2 day course on single name CDS, index CDS and index CDS options and how to use them to express views and hedge risks in credit markets Who the course is for Consultants Analysts Managers C-Level executives People in need of knowledge to develop a blockchain strategy People working with blockchain projects Regulators Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now