Unlock the Doors to a Successful Career with Understanding the Association of Accounting Technicians Text Course! Are you looking to embark on a rewarding journey in the world of finance and accounting? Do you aspire to become a proficient accounting technician, equipped with the knowledge and skills to excel in various financial settings? Look no further! Our comprehensive text course, 'Understanding the Association of Accounting Technicians,' is your key to unlocking a world of opportunities in the dynamic field of accounting. ð Why Choose Our Course? Our text course is meticulously designed to provide you with a solid foundation in the principles, practices, and regulations governing accounting and finance. Whether you're a beginner seeking to kickstart your career or a seasoned professional aiming to enhance your skills, our course offers something for everyone. Here are just a few reasons why our course stands out: Comprehensive Curriculum: Our course covers essential topics such as financial accounting, management accounting, taxation, and ethics, ensuring you gain a well-rounded understanding of accounting principles. Flexible Learning: Access the course material anytime, anywhere, at your own pace. Whether you're a full-time student, a working professional, or a busy parent, our flexible learning format allows you to study at your convenience. Expert Guidance: Learn from industry experts and experienced professionals who bring real-world insights and practical knowledge to the table. Benefit from their guidance and expertise as you navigate through the course material. Practical Assignments: Put your knowledge to the test with hands-on assignments and case studies designed to reinforce learning and enhance practical skills. Gain confidence in your abilities as you tackle real-world accounting scenarios. Recognized Certification: Upon successful completion of the course, receive a certification that validates your expertise and enhances your credibility in the eyes of employers and clients. ð Who is this for? Our course is ideal for: Aspiring accounting professionals seeking to kickstart their careers. Finance students looking to supplement their academic studies with practical knowledge. Working professionals aiming to enhance their accounting skills and advance their careers. Small business owners and entrepreneurs who want to gain a better understanding of financial management. No matter your background or experience level, our course is designed to accommodate learners of all profiles and help you achieve your career goals in the field of accounting. ð Career Path Upon completing our course, you'll be well-equipped to pursue a variety of exciting career opportunities in the accounting and finance sector. Some potential career paths include: Accounting Technician: As an accounting technician, you'll play a vital role in supporting the financial operations of organizations, handling tasks such as bookkeeping, payroll processing, and financial reporting. Tax Assistant: Specialize in taxation and assist individuals and businesses with tax planning, preparation, and compliance. Financial Analyst: Analyze financial data, trends, and performance metrics to provide insights and recommendations for strategic decision-making. Auditing Clerk: Conduct internal audits to ensure compliance with regulatory requirements and identify areas for improvement in financial processes and controls. Small Business Advisor: Provide financial advice and support to small businesses and startups, helping them navigate financial challenges and achieve their growth objectives. With the demand for skilled accounting professionals on the rise, the possibilities are endless for those who possess the knowledge and expertise gained from our course. ð FAQs Q: Is this course suitable for beginners with no prior accounting knowledge? A: Absolutely! Our course is designed to cater to learners of all levels, including beginners. We start with the fundamentals and gradually build upon them to ensure a comprehensive understanding of accounting principles. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks to a few months. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the course and any associated assessments, you will receive a certificate of completion that can be showcased to employers and clients. Q: Can I access the course material on mobile devices? A: Yes, our platform is mobile-friendly, allowing you to access the course material on your smartphone or tablet for convenient learning on the go. Q: Is there any support available if I have questions or need assistance during the course? A: Absolutely! Our dedicated support team is here to assist you every step of the way. Whether you have questions about course content or technical issues, we're here to help. Don't miss out on this opportunity to take your accounting career to new heights! Enroll in our Understanding the Association of Accounting Technicians text course today and embark on a journey toward professional success and fulfillment. Unlock your potential and achieve your goals with us! Course Curriculum Module 1_ Introduction to Financial Accounting Introduction to Financial Accounting 00:00 Module 2_ Recording Financial Transactions Recording Financial Transactions 00:00 Module 3_ Accounting Standards and Principles Accounting Standards and Principles 00:00 Module 4_ Financial Analysis and Interpretation Financial Analysis and Interpretation 00:00 Module 5_ Budgeting and Financial Planning Budgeting and Financial Planning 00:00 Module 6_ Internal Controls and Risk Management. Internal Controls and Risk Management. 00:00
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Advanced Diploma | 20 in 1 CPD Certified Bundle | ++Gifts: Free 20 PDF+ 1 Transcript Certificates | 24/7 Learner Support
You will explore the various exchange rate systems used by governments around the world, and gain an understanding of the complexities of managing currency fluctuations in today's global economy. Through rigorous analysis, you will gain a critical perspective on different currencies' derivatives and currency exchange rate forecasting techniques. With this comprehensive knowledge, you will be well equipped to navigate the complex world of international currency exchange rates and gain the skills needed to succeed in this exciting field. After the successful completion of the course, you will be able to learn about the following, Explain how the exchange rate moves, how it is measured, and how equilibrium is determined. Describe the exchange rate systems used by various governments. Explain different currencies' derivatives. To elaborate currency exchange rate forecasting techniques. You will explore the various exchange rate systems used by governments around the world, and gain an understanding of the complexities of managing currency fluctuations in today's global economy. Through rigorous analysis, you will gain a critical perspective on different currencies' derivatives and currency exchange rate forecasting techniques. With this comprehensive knowledge, you will be well equipped to navigate the complex world of international currency exchange rates and gain the skills needed to succeed in this exciting field. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Exchange Rate System Self-paced pre-recorded learning content on this topic. Understanding Exchange Rate System Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Finance professionals Business students International trade specialists Economists Government officials and policymakers Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
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Master the core pillars of modern finance with our Accounting, Taxation & Internal Audit Course—an essential guide for those aiming to stay sharp in the ever-evolving financial landscape. Whether you're brushing up on fundamental accounting principles or navigating the nuances of tax strategy and audit frameworks, this course provides a clear, structured pathway through complex territory with confidence and clarity. Designed for precision and relevance, the course blends financial theory with sector-relevant knowledge, offering a deep dive into bookkeeping, tax analysis, risk management, and internal control systems. It's ideal for professionals looking to refine their financial know-how or anyone serious about understanding the mechanisms behind financial accuracy and organisational oversight. No fluff, no filler—just solid, insightful learning that speaks directly to the challenges and standards of today’s financial world. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Description: Accounting Course Section : 01 Chris Moore : Accounting for Beginners Promo Chris Moore : 01. Introduction Chris Moore : 02. First Transactions Chris Moore : 03. T Accounts introduction Chris Moore : 04. T-Accounts conclusion Chris Moore : 05. Trial Balance Chris Moore : 06. Income Statement Chris Moore : 07. Balance Sheet Section : 02 Chris Moore : 08. Balance Sheet Variations Chris Moore : 09. Accounts in practise Chris Moore : 10. Balance Sheets what are they Chris Moore : 11. Balance Sheet Level 2 Chris Moore : 12. Income Statement Introduction Chris Moore : 13. Are they Expenses, or Assets Chris Moore : 14. Accounting Jargon Section : 03 Chris Moore : 15. Accruals Accounting is Fundemental Chris Moore : 16. Trial Balance 3 days ago More Chris Moore : 17. Fixed Assets and how it is shown in the Income Statement Chris Moore : 18. Stock movements and how this affects the financials Chris Moore : 19. Accounts Receivable Chris Moore : 20. How to calculate the Return on Capital Employed Chris Moore : 21. Transfer Pricing - International Rules Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamental of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Value Added Tax Module 09: Corporation Tax Module 10: Capital Gain Tax Module 11: Inheritance Tax Module 12: Import and Export Module 13: Double Entry Accounting Module 14: Management Accounting and Financial Analysis Module 15: Career as a Tax Accountant in the UK Internal Audit Internal Audit Module 01: Auditing as a Form of Assurance Module 02: Internal Audit Procedures Module 03: Technology-based Internal Audit Module 04: Internal Control and Control Risk Module 05: Audit Interviews Module 06: Reporting Audit Outcome Module 07: UK Internal Audit Standards Module 08: Career as an Auditor Learning Outcomes: Analyze financial statements proficiently for strategic decision-making. Apply UK taxation laws accurately in various individual and corporate scenarios. Conduct internal audits effectively adhering to UK standards and regulations. Demonstrate competence in utilizing accounting software and technology. Evaluate and mitigate financial risks through robust internal control mechanisms. Navigate international transfer pricing regulations with confidence. Accreditation All of our courses are fully accredited, including this Accounting, Taxation & Internal Audit Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Accounting. Certification Once you've successfully completed your Accounting, Taxation & Internal Audit Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Accounting, Taxation & Internal Audit Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Accounting, Taxation & Internal Audit Course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accounting, Taxation & Internal Audit Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Accounting, Taxation & Internal Audit Course is ideal for: Individuals seeking foundational knowledge in accounting and taxation. Professionals aspiring to specialize in internal auditing. Graduates aiming to enter the finance industry. Entrepreneurs managing their own businesses and finances. Requirements Learners do not require any prior qualifications to enrol on this Accounting, Taxation & Internal Audit Course. You just need to have an interest in Accounting, Taxation & Internal Audit Course. Career path After completing this Accounting, Taxation & Internal Audit Course you will have a variety of careers to choose from. The following job sectors of Accounting, Taxation & Internal Audit Course are: Tax Accountant - £30K to £50K/year. Internal Auditor - £35K to £55K/year. Financial Analyst - £25K to £45K/year. Accountant - £22K to £40K/year. Compliance Officer - £28K to £50K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
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Getting Started The CMI Level 3 Certificate in Principles of Management and Leadership is designed for practising or aspiring junior-level managers and supervisors responsible for first-level management. The CMI Level 3 Principles of Management and Leadership course enhances the skills of junior managers and supervisors in effective decision-making, communication and motivating the employees to attain maximum productivity and achieve clearly defined outcomes. The CMI Level 3 Certificate is a shorter course than the Diploma, providing you with complete professionalism to become an efficient junior manager or supervisor. This CMI Level 3 Certificate in Principles of Management and Leadership course will provide you with the key skills and competencies required to be a manager in an organisation. You'll develop various management and supervisory techniques, enabling you to manage workplace problems with maximum competence. You'll have a wide range of units to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits For Learners: Support and monitor goals Provide instructions around objectives Give direction and guidance Support day-to-day operations Effective project planning Providing an overview of the roles and responsibilities required for managers and developing the skills required to succeed Foundation Chartered Manager offers professional recognition and access to the tools to facilitate continuing professional development (CPD) against our Professional Standard. For Organisations: Making sure teams can meet organisational objectives Provides extensive knowledge and skills required to be a manager as part of an organisation The capability to apply learning in the context of another organisation or industry sector Key Highlights Are you a practising or aspiring manager and want to supervise or manage a team to achieve clearly defined outcomes? Then, the CMI Level 3 qualification in Principles of Management and Leadership offered by the School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Principles of Management and Leadership can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £31,051 per annum Supervisor, with an estimated average salary of £34,000 per annum Shift Manager, with an estimated average salary of £36,216 per annum Project Officer, with an estimated average salary of £37,451 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Get Foundation Chartered Manager status upon course completion Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring junior-level managers and supervisors. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 course Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression There are numerous progression opportunities will be available on successful completion of a Level 3 qualification in Principles of Management and Leadership, Progression to other qualifications at the same level (e.g. from Level 3 Award to Level 3 Certificate etc.) Progression to other qualifications at the next level (e.g. from Level 3 Certificate to Level 4 or 5 Certificate) Why gain a CMI Qualification? The CMI Level 3 Certificate in Principles of Management and Leadership is aimed at practising or aspiring managers who will supervise or manage a team to achieve clearly defined outcomes. Upon completing the Certificate course in Principles of Management and Leadership, you will be awarded Foundation Chartered Manager Status. Once you complete this course, you can progress to further learning within the suite of Level 3 Qualifications in Principles of Management and Leadership - i.e. achieving a Certificate and topping up to a Diploma. You may also wish to further your ongoing personal and professional development by accessing other CMI courses, such as the CMI Level 5 in Management and Leadership, with the goal of becoming a Chartered Manager. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Certificate in Principles of Management and Leadership, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must complete any combination of units to a minimum of 130 TUT hours, 13 credits to achieve this qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles of management and leadership Reference No : CMI 301 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand how organisations operate. 2. Understand the management role 3. Understand the application of management and leadership approaches. UNIT2- Developing the Knowledge, Skills and Abilities of Individuals and Teams Reference No : CMI 307 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of developing the knowledge, skills and abilities of individuals and teams. 2. Know different types of development opportunities available to support individuals and teams. 3. Be able to identify and select development opportunities for individuals and teams. UNIT3- Managing a Team to Achieve Results Reference No : CMI 302 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role and purpose of teams 2. Be able to recognise the characteristics of a high performing team. 3. Know how to lead, communicate with and motivate a high performing team. UNIT4- Managing Individuals to be Effective in their Role Reference No : CMI 303 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand an individual's work role and responsibilities 2. Know how to set objectives with individuals. 3. Know how to support individuals to perform well UNIT5- Principles of Communication in the Workplace Reference No : CMI 304 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Know the channels and types of communication used in the workplace. 2. Understand the communication cycle. 3. Be able to plan communication for a target audience. UNIT6- Managing Budgets and Resources Reference No : CMI 314 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the importance of managing resources in own area of responsibility. 2. Understand the use of budgets in an organisation. 3. Understand how to manage costs within a budget. UNIT7- Managing Data and Information Reference No : CMI 318 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the reasons for collecting data and information. 2. Know how to manage data and information. 3. Know how to interpret data and information and communicate findings. UNIT8- Managing Meetings Reference No : CMI 319 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purposes and types of meetings. 2. Understand how to prepare for meetings. 3. Understand how to facilitate and chair meetings. UNIT9- Managing Own Personal and Professional Development Reference No : CMI 321 Credit : 5 || TQT : 50 LEARNING OUTCOME 1. Understand the benefits of personal and professional development. 2. Know how to identify opportunities for personal and professional development. 3. Know how to create and monitor a personal and professional development plan. UNIT10- Building Stakeholder Relationships Using Effective Communication Reference No : CMI 305 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Know the purpose of building stakeholder relationships 2. Understand different channels and types of communication used to build relationships with stakeholders. 3. Know how to respond to barriers when communicating with stakeholders. UNIT11- Managing Daily Activities to Achieve Results Reference No : CMI 312 Credit : 4 || TQT : 40 LEARNING OUTCOME 1. Understand the purpose of daily work activities in the context of an organisation. 2. Understand how to prioritise and set objectives for daily work activities. 3. Know how to organise and allocate work. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.