1216 Accessibility courses in Liverpool delivered Online

Diploma in Food Safety Management will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Food Safety Management. By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Food Safety Management course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Food Safety Management course are therefore clear and easy to understand. Diploma in Food Safety Management Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Food Safety Management course, you'll be a competent expert, besides- You can give assistance related to the Diploma in Food Safety Management with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in Food Safety Management related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Food Safety Management Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown of the Course:- Module 01: Food Safety - An Introduction Module 02: Supervision of Food Safety Module 03: Food Safety Legislation Module 04: Food Safety Management System Module 05: Food Safety Management Tools Module 06: Microbiology Module 07: Contamination Hazards Module 08: Controlling Contamination Module 09: Food Poisoning (Bacterial) and Food-Borne Illness Module 10: Food Poisoning (Non-Bacterial) Module 11: Personal Hygiene Module 12: Food and Temperature Control Module 13: Checking, Verifying and Recording Temperature Module 14: Food Spoilage and Preservation Module 15: Food Premises and Equipment: The Design and Construction Module 16: Waste Disposal, Cleaning and Disinfection Module 17: Pest Management Module 18: Food Safety Training for the Staff Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Food Safety Management course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in Food Safety Management course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platforms. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Food Safety Management. Food Safety Officer: £25,000 to £35,000 per year Food Quality Assurance Manager: £30,000 to £45,000 per year Food Safety Consultant: £35,000 to £50,000 per year Food Regulatory Affairs Specialist: £28,000 to £40,000 per year Food Safety Auditor: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

The aim of the course "Fundamental concepts in healthcare economics" is to provide students with a comprehensive understanding of the key economic principles and concepts relevant to the healthcare industry. Through this course, students will develop a solid foundation in the fundamental theories of healthcare economics, including supply and demand, pricing, and market structure.After the successful completion of the course, you will be able to learn about the following, Identify the key concepts and principles of healthcare economics. Understand the different types of healthcare systems. Analyze the role of government in healthcare economics. Evaluate the impact of healthcare economics on population health outcomes. Understand the economic principles of healthcare delivery. Analyze the impact of healthcare financing on the affordability and accessibility of care for different populations. Explore the potential for innovation and disruption in healthcare economics. This course provides an introduction to the key concepts and principles of healthcare economics. Students will explore the economic principles that underpin healthcare delivery, financing, and regulation, as well as the factors that influence the supply and demand of healthcare services. The course will cover topics such as healthcare market structure, pricing and reimbursement, insurance markets, and government policies related to healthcare. Students will also examine the impact of healthcare economics on population health outcomes, including health disparities and access to care. This course provides an introduction to the key concepts and principles of healthcare economics. Students will explore the economic principles that underpin healthcare delivery, financing, and regulation, as well as the factors that influence the supply and demand of healthcare services. The course will cover topics such as healthcare market structure, pricing and reimbursement, insurance markets, and government policies related to healthcare. Students will also examine the impact of healthcare economics on population health outcomes, including health disparities and access to care. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Fundamental Concepts in Healthcare Economics Self-paced pre-recorded learning content on this topic. Fundamental Concepts in Healthcare Economics Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Economics. Health Policy Analyst Health Services Researcher Health Insurance Analyst Healthcare Data Analyst Healthcare Management Consultant Health Equity Analyst Health Program Evaluator Health Finance Analyst Healthcare Strategy Consultant. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Course Overview: Social Housing Management Introduction: Social Housing Management is a comprehensive course designed to equip participants with the knowledge and skills necessary to effectively manage and administer social housing programs. With a focus on history, challenges, strategies, and best practices, this course provides valuable insights into the complexities of social housing management. Module 1: History of Social Housing This module delves into the historical evolution of social housing, tracing its origins and development over time. Participants will explore key milestones, legislative frameworks, and societal factors that have shaped the landscape of social housing. Module 2: Current Challenges and Future Developments in Social Housing Participants will examine contemporary challenges facing social housing providers, including affordability, accessibility, and sustainability. Additionally, this module explores emerging trends and future developments in social housing policy and practice. Module 3: Strategies and Best Practices for Social Housing Providers This module focuses on effective strategies and best practices for social housing providers to optimize service delivery and meet the diverse needs of tenants. Topics covered include tenant engagement, community development, and partnership building. Module 4: The Role of Technology in Social Housing Technology plays a crucial role in modernizing social housing operations and improving efficiency. This module explores the use of technology platforms, data analytics, and smart systems to enhance tenant services, asset management, and operational processes. Module 5: Financing and Funding for Social Housing Understanding financing and funding mechanisms is essential for sustaining social housing initiatives. Participants will learn about various funding sources, financial models, and investment strategies to support the development and maintenance of social housing projects. Module 6: Managing and Maintaining Social Housing Effective management and maintenance are essential for ensuring the long-term viability of social housing properties. This module covers property management principles, maintenance planning, and regulatory compliance to uphold quality standards and ensure tenant satisfaction. Module 7: Understanding the Essence of Social Housing In this concluding module, participants will reflect on the fundamental principles and values underpinning social housing. By examining the essence of social housing, participants will gain a deeper understanding of its importance in promoting social equity, inclusion, and housing justice. Conclusion: Social Housing Management offers a holistic perspective on the multifaceted nature of social housing, equipping participants with the knowledge and tools to navigate the challenges and opportunities in this critical field. Whether you're a housing professional, policymaker, or advocate, this course provides valuable insights and practical strategies for advancing social housing initiatives and improving housing outcomes for all. Course Curriculum Module 1_ History of Social Housing History of Social Housing 00:00 Module 2_ Current Challenges and Future Developments in Social Housing Current Challenges and Future Developments in Social Housing 00:00 Module 3_ Strategies and Best Practices for Social Housing Providers Strategies and Best Practices for Social Housing Providers 00:00 Module 4_ The Role of Technology in Social Housing The Role of Technology in Social Housing 00:00 Module 5_ Financing and Funding for Social Housing Financing and Funding for Social Housing 00:00 Module 6_ Managing and Maintaining Social Housing Managing and Maintaining Social Housing 00:00 Module 7_ Understanding the Essence of Social Housing Module 7_ Understanding the Essence of Social Housing 00:00

🌟 Child Protection Training: Safeguarding the Future Welcome to our comprehensive 'Child Protection Training' course designed to equip individuals with the knowledge and skills needed to create safe environments for children, recognize signs of abuse, and respond effectively to protect the well-being of our youngest generation. Course Overview: 🔍 Module 1: Understanding Child Abuse Gain a profound understanding of various forms of child abuse, the impact on victims, and the underlying causes. Explore real-life cases, statistics, and psychological aspects to enhance your awareness and sensitivity. 🏡 Module 2: Creating Safe Environments for Children Learn how to establish and maintain safe spaces for children in various settings. Understand the importance of preventive measures, risk assessment, and the role of individuals in creating environments that prioritize the safety and well-being of children. 🚨 Module 3: Identifying and Reporting Child Abuse Equip yourself with the skills to identify subtle signs of abuse and neglect. Understand legal obligations and reporting procedures, ensuring that you are prepared to take swift and appropriate action when necessary. Practical scenarios and case studies will enhance your ability to recognize potential abuse. 🗣️ Module 4: Responding to Disclosures of Child Abuse Discover effective communication strategies when a child discloses abuse. Learn how to approach sensitive conversations, provide emotional support, and navigate the challenging process of reporting. Practical role-playing exercises will prepare you to handle disclosures with empathy and professionalism. 🤝 Module 5: Supporting Child Victims of Abuse Delve into the essential aspects of providing support to child victims. Understand the emotional and psychological needs of abused children, and explore strategies for fostering resilience and recovery. This module emphasizes the importance of collaboration with other professionals to create a comprehensive support network.   Key Features: 🌐 Online Accessibility: Access the course from anywhere, anytime, and at your own pace. Our user-friendly platform ensures a seamless learning experience. 👩‍🏫 Expert Instructors: Learn from experienced professionals in the field of child protection who bring real-world insights to the course content. 📚 Resource Library: Access a wealth of supplementary materials, including articles, case studies, and downloadable resources, to deepen your understanding. 🔒 Certification: Receive a recognized certification upon completion, validating your expertise in child protection. Who Should Enroll: Educators and school staff Healthcare professionals Childcare providers Social workers Law enforcement personnel Anyone involved in working with or caring for children Invest in the safety and well-being of children today. Enroll in our 'Child Protection Training' course and contribute to creating a world where every child is protected, supported, and given the opportunity to thrive. Together, let's safeguard the future.   Course Curriculum Module 1_ Understanding Child Abuse Understanding Child Abuse 00:00 Module 2_ Creating Safe Environments for Children Creating Safe Environments for Children 00:00 Module 3_ Identifying and Reporting Child Abuse Identifying and Reporting Child Abuse 00:00 Module 4_ Responding to Disclosures of Child Abuse Responding to Disclosures of Child Abuse 00:00 Module 5_ Supporting Child Victims of Abuse Supporting Child Victims of Abuse 00:00

Are you an animal lover? Do you want to own a pet but cannot decide which pet will best suit your family? If yes, then join now and gain all the information you need to decide what pet to own. Description: Similarly, as with all animals, the choice to keep one as a pet, ought to just be done after due consideration is given to the thought process. Setting aside the time to assemble a lot of knowledge on the subject and the accessibility of the supporting tools that would be required for the comfort of the animal picked should be the priority. Get all the information you need here. This course will introduce you to the basics of small mammal and help you decide what animal you want. Depending on the budget, resources and other pets in the house this course will help you determine which pet will best fit with your family. Finally, it will give you an insight into the danger of choosing the wrong small mammals. Who is the course for? Individuals who want to own a pet. Pet lovers. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course is beneficial to anyone who wants to own a small mammal pet but doesn't know what to buy. Multitudes Of Mammals: Choose Your Pet Small Mammal Basics 00:30:00 Research The Type Of Small Mammal You Want 00:30:00 Determine The Pet Which Will Be The Best Fit To Your Family 00:30:00 Consider Other Pets In The House 00:30:00 Consider Your Budget And Resources 00:30:00 The Dangers Of Choosing The Wrong Small Mammal 00:15:00 Wrapping Up 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Depression Counselling Introducing "Depression Counselling: Empowering Strategies for Healing and Growth" Our Depression Counselling course has been meticulously designed by a team of experienced mental health professionals who are well-versed in the field of depression counselling. In today's fast-paced and demanding world, depression has become increasingly prevalent, affecting millions of people worldwide. The Depression Counselling course covers a wide range of topics, including the nature of depression, assessment and diagnosis and much more. Through this Depression Counselling course, you will gain a deep understanding of the complexities of depression and learn how to tailor your counselling approach to each individual's unique needs. Our Depression Counselling course is designed to be flexible, allowing you to learn at your own pace from the comfort of your home. Our online platform enables you to access the Depression Counselling course materials 24/7, ensuring maximum convenience and accessibility. Upon successful completion of the Depression Counselling course, you will receive a prestigious certification that demonstrates your competence in depression counselling. This certification on Depression Counselling will enhance your professional credibility and open doors to various career opportunities. Don't let this opportunity pass you by. Enrol in our Depression Counselling course now and take the first step towards transforming lives! Other benefits of Depression Counselling course Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Depression Counselling course] Depression Counselling Course Curriculum of Depression Counselling Module 1: Depression and Dysphoria and the Counselling Relationship Module 2: Depression in Child Counselling Module 3: Dementia Awareness Module 4: Cognitive Models of Helping and Change for Depressed Clients Module 5: Childhood and Adolescent Psychiatric Disorders Module 6: Challenging Negative Thinking and Developing Inner Warmth Module 7: Self-Harm and Suicide Module 8: Medication and Therapy in the Treatment of Mental Illness Module 9: Termination and Personal Reflections on Depression Assessment Method of Depression Counselling After completing each module of the Depression Counselling course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Depression Counselling After completing the MCQ/Assignment assessment for this Depression Counselling course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. Who is this course for? Depression Counselling This Depression Counselling course is ideal for anyone. Requirements Depression Counselling There are no specific requirements for this Depression Counselling course because it does not require any advanced knowledge or skills. Career path Depression Counselling

Salon Management Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of salon management. The course begins with the fundamentals of salon management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Courses are included in this Salon Management Course Course 01: Waxing and Hair Removal Course 02: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Salon Management Course course] The detailed course curriculum of Salon Management Course Module 01: An Overview of Salon Management Module 02: Fundamental Steps of Salon Management Module 03: The Principles of Health and Safety in the Salon Module 04: Maintaining Health and Safety Requirements Within the Salon Module 05: Attracting Salon Clients Module 06: Marketing, Advertising and Promotion Module 07: Understanding Body Language Module 08: Formula for Success Module 09: Promoting the Business Further Module 10: Building Relationships for Success in Sales Assessment Method After completing each module of the Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Salon Management This Salon Management Course is designed for students who are interested in beauty therapy and salon management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Requirements There are no specific requirements for Salon Management Course because it does not require any advanced knowledge or skills. Career path Salon Management After completing the Salon Management Course, learners can advance to the next level of salon management courses. This Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

SENCO - Special Educational Needs Coordination course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in SENCO - Special Educational Needs Coordination. Our course starts with the basics of SENCO - Special Educational Needs Coordination and gradually progresses towards advanced topics. Therefore, each lesson of this SENCO - Special Educational Needs Coordination is intuitive and easy to understand. So, stand out in the job market by completing the SENCO - Special Educational Needs Coordination course. Get an accredited certificate and add it to your resume to impress your employers. Along with the SENCO - Special Educational Needs Coordination course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the Course: Module 01: Introduction to SEN Co-ordination Module 02: The SENCO Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The SENCO and the Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role Certificate of Achievement After successfully completing this SENCO course, you can get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this SENCO - Special Educational Needs Coordination course. Requirements To enrol in this SENCO - Special Educational Needs Coordination course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to SENCO - Special Educational Needs Coordination. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The MOST DEMANDED PATHWAY Are WAITING for YOU... < Take an Offer, Get Started with Unlimited Access & Claim a BIGGER Saving > Are you looking to enhance your Health and Safety skills? If yes, then you have come to the right place. Our comprehensive course on Health and Safety will assist you in producing the best possible outcome by mastering the Health and Safety skills. Learning Outcomes: Upon successful completion of this highly appreciated Health and Safety course, you'll be a skilled professional, besides- You can provide services related to Health and Safety with complete knowledge and confidence. You'll be competent and proficient enough to start a Health and Safety related business on your own. Furthermore, you can train up others and grow an efficient peer community on your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Exclusive Bonus Courses: Course 01: Homeworker's Risk Assessment, Health and Safety Course 02: Health and Safety Policy for School Administrators Course 03: Personal Hygiene Course 04: Occupational Health and Safety Course 05: Workplace First Aid Level 4 Along with the Health and Safety courses, you also get: Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee. Curriculum Breakdown of the Course:- Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Accidents and Ill Health at Work Incident Management at Work Electrical, Fire and Gas Safety Measures of Fire Safety Fire Emergency: Evacuation Procedures The Fire Plan and Safety Arrangements Manual Handling Hazards and Injuries Manual Handling Risk Control Safe Lifting Techniques Working at Height Working at Height Equipment Working in Confined Spaces and the Law Control Measures for Working in Confined Spaces Emergency Procedures for Working in Confined Spaces Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Call for an Emergency Problems Related to Hazardous Substances Identifying Hazardous Substances Control Measures and Monitoring Implementing Control Measures CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Health and Safety bundle. Requirements To enrol in this Health and Safety course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs, such as- Safety Engineer Safety Consultant Coordinator of Loss Control Safety Manager Risk Manager Loss Control Manager Safety Director Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Customer Service Training Course is Now The Most Demanding Course to Advance Your Career! Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Personal Finance. Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. Key Points You'll Learn: Customer service to create Super-fans who will buy more and recommend your business to their friends. Create a customer experience that delights clients and makes them feel like they're getting a great product. Earn more money from repeat customers and referrals. Turn even angry clients into loyal, long-term clients with amazing customer service. Engage your customers better. Give customers an experience that makes them love your service. So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers. Along with the Customer Service training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Curriculum Summary: Importance of Customer Service Customer Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer service Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money - Through Customer Retention Dealing With Difficult Customers Method of Assessment MCQ Based Passing Marks 60% Instant Assessment and Feedback Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Customer Service. Customer Service Trainer: £25,000 to £40,000 per year Customer Experience Specialist: £22,000 to £38,000 per year Training and Development Coordinator: £22,000 to £35,000 per year Customer Success Manager: £28,000 to £45,000 per year Call Center Training Supervisor: £28,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each