This short entry-level module introduces the learner to good practices (GxP) in drug development and manufacturing. It outlines how the industry operates and how it is regulated. It identifies regulatory authorities and other important sources of guidance on Good Manufacturing Practice (GMP), Good Clinical Practice (GCP), and Good Laboratory Practice (GLP).
Gain essential skills in nursing assistance, phlebotomy, and catheterisation with the Nursing Assistant Training with Phlebotomy & Catheterisation bundle. Perfect for aspiring healthcare professionals, this comprehensive programme equips learners for multifaceted roles in patient care.
Have you ever wondered how the healthcare sector ensures precise communication and knowledge dissemination across various roles? With modern healthcare's increasing complexity and demands, Nurse Prescribing has become a key component in patient care. Dive into our meticulously curated Nurse Prescribing / Non-Medical Prescribing (Nursing) course bundle, uniquely designed to encompass eight significant modules. From the foundational Nurse Prescribing Diploma and Nursing Assistant Diploma to comprehensive insights into Medical Writing, Medical Transcription, and Medical Terminology Training, this bundle ensures a holistic educational journey. Additionally, gain a deeper understanding of Phlebotomist Training, Pharmacy Assistant and Technician Foundation Training, and the pivotal role of Health and Social Care Management. Nurse Prescribing, as a pivotal term within the bundle, serves as a cornerstone to link the relevance of each course together. Key Courses Included Course 01: Nurse Prescribing Diploma Course 02: Nursing Assistant Diploma Course 03: Phlebotomist Training Course 04: Pharmacy Assistant and Technician Foundation Training Course 05: Medical Writing Course 06: Medical Transcription Course 07: Medical Terminology Training Course 08: Health and Social Care Management Learning Outcomes Understand the principles and nuances behind Nurse Prescribing in modern healthcare. Familiarise oneself with standard nursing assistance procedures and responsibilities. Acquire knowledge of the practices and techniques within phlebotomy. Delve deep into the intricacies of pharmacy assistant roles and foundational knowledge. Master the art of medical writing, transcription, and terminology to bolster healthcare communication. Grasp the significance and management aspects of health and social care. In the modern healthcare landscape, the role of Nurse Prescribing has grown in prominence, ensuring a more collaborative and patient-centred approach to care. This course bundle commences with the Nurse Prescribing Diploma, laying down the theoretical groundwork for aspirants. The journey continues with the Nursing Assistant Diploma, delving into the responsibilities and knowledge required for this role. Phlebotomist Training then offers insights into blood collection techniques, followed by the Pharmacy Assistant and Technician Foundation Training that elucidates the foundation of pharmaceutical practices. To ensure seamless communication in healthcare, the modules on Medical Writing, Medical Transcription, and Medical Terminology Training are vital. Concluding the bundle, the Health and Social Care Management course focuses on managing and understanding the broader healthcare spectrum, making Nurse Prescribing a pivotal focus throughout. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for: Aspiring nurses keen on understanding the essence of Nurse Prescribing. Individuals looking to expand their horizons in healthcare communication roles. Those wanting to familiarise themselves with phlebotomy and pharmacy foundational practices. Professionals in the healthcare sector seeking a more holistic grasp of their field. Students aiming to delve deeper into health and social care management. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Nurse Prescriber: £35K to £45K/year. Nursing Assistant: £18K to £25K/year. Phlebotomist: £21K to £29K/year. Pharmacy Assistant: £19K to £26K/year. Medical Writer: £28K to £50K/year. Medical Transcriptionist: £20K to £30K/year. Health and Social Care Manager: £30K to £55K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Unlock the power of comprehensive training with our all-inclusive bundle: "Adults Nursing, End of Life Care & Safeguarding Adults." In the UK, where the demand for skilled healthcare professionals is ever-rising, this Adults Nursing, End of Life Care & Safeguarding Adults bundle becomes your gateway to success. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Nursing Assistant Diploma Course 02: Adult Nursing Training Course 03: End of Life Care Course Course 04: Domiciliary Care Support Worker Course 05: Safeguarding Vulnerable Adults Training (Level 1) Course 06: Health and Social Care Management Course 07: Care Planning and Record Keeping | Health & Safety Online Course Course 08: Adult Education Mastery Training Did you know? The UK's healthcare sector is projected to face a shortage of over 40,000 qualified professionals by 2025, with adult nursing and end-of-life care critical areas of need. Our Adults Nursing, End of Life Care & Safeguarding Adults bundle, meticulously crafted to address these pressing demands, offers a unique opportunity for you to master essential skills. Don't miss out on this chance to be a part of a rewarding journey - embark on your "Adults Nursing, End of Life Care & Safeguarding Adults" adventure today! Learning Outcomes Master adult nursing techniques for holistic patient care. Develop sensitivity and competence in end-of-life care. Recognize, prevent, and address vulnerable adult abuse. Provide essential domiciliary care support to patients. Acquire healthcare management skills for effective leadership. Excel in care planning, record keeping, and safety protocols. The UK's demand for qualified healthcare professionals has reached a critical juncture. The shortage of skilled practitioners in adult nursing, end-of-life care, and safeguarding vulnerable adults poses a pressing challenge. Our Adults Nursing, End of Life Care & Safeguarding Adults bundle presents the solution - a tailored collection of courses meticulously designed to equip you with the expertise required to make a meaningful impact. You will gain proficiency in various vital skills through a carefully curated curriculum. From mastering the nuances of adult nursing techniques and end-of-life care sensitivity to effectively addressing abuse and promoting patient independence, each course targets a specific aspect of holistic patient care. This Adults Nursing, End of Life Care & Safeguarding Adults bundle offers the flexibility of online learning, allowing you to study at your pace and convenience. Whether starting a new career path or enhancing your existing skills, our Adults Nursing, End of Life Care & Safeguarding Adults bundle fits seamlessly into your life. Learn from real-world scenarios, equipping yourself to provide exceptional patient care. The promise to you by completing the Adults Nursing, End of Life Care & Safeguarding Adults bundle, you're not just gaining a set of skills - you're transforming into a compassionate and capable healthcare professional. You can expect a brighter future where your expertise bridges the gap in healthcare services and makes a genuine difference in patients' lives. Face the challenges of the healthcare sector head-on with the "Adults Nursing, End of Life Care & Safeguarding Adults" bundle. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring healthcare professionals entering the field. Current healthcare workers aim to enhance their skills. Nursing assistants are seeking comprehensive training. Domiciliary caregivers provide home-based support. Care facility staff delivering specialized care. Healthcare managers are leading with expertise. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Adult Nurse: £25,000 - £45,000/year. End-of-Life Care Specialist: £28,000 - £40,000/year. Safeguarding Officer: £25,000 - £35,000/year. Domiciliary Care Coordinator: £20,000 - £30,000/year. Care Facility Supervisor: £22,000 - £35,000/year. Healthcare Manager: £30,000 - £60,000/year. Training and Education Coordinator: £25,000 - £40,000/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99
Learn the key GDPR principles and favour your healthcare services ensuring data security by joining the highly effective Healthcare GDPR course. The comprehensive Healthcare GDPR course aims to set you up with sheer proficiency in attempting GDPR practices and make you step ahead in your career goals. In the course, you'll learn about managing data and framing under GDPR, data protection, different community-based health service, electronic equipment for faster and effective data management and computer security breaches. You'll also get an idea of sanctioning with the new GDPR guidelines upon successfully attending the course. Make sure your GDPR practices are done both effectively and essentially by enrolling today! Learning outcomes Understand the GDPR principles adequately Discover the benefits of data management with GDPR Learn how to manage and frame data considering storage limitation Acquire the ability to maintain the integrity and confidentiality of public data Know how to handle the storage limitation while using tools Be able to deal with data minimisation Become skilled accountability and transparency in regards to public data Gain the knowledge to protect data from web breaches Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is This Course for? This course is for any individual who intends to learn all the required aspects of GDPR and wish to boost their career opportunities in this promising healthcare framework, including the relevant job sector. Requirements The Healthcare GDPR is open to all students and has no formal entry requirements. To study the Healthcare GDPR, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path This course is intended to give individuals the knowledge of GDPR. Therefore, it is ideally suited to the following roles and careers: GDPR Administrator Data Protection Officer Internal Data Governance Consultant Business Analyst Data Protection Manager Data Privacy Consultant Compliance Manager/ Data Compliance Manager Data Architect HR Governance & Regulation Manager Senior Finance and Operations assistance Senior Project Manager Information Governance officer HR administrator Commercial Data Protection Solicitor Course Content Module 01: Introduction to GDPR Introduction to GDPR 00:26:00 Module 02: GDPR and Healthcare Setting GDPR and Healthcare Setting 00:20:00 Module 03: General Data Protection Regulations Explained General Data Protection Regulations Explained 00:16:00 Module 04: Lawful Basis for Preparation Lawful Basis for Preparation 00:30:00 Module 05: Responsibilities and Obligations Responsibilities and Obligations 00:33:00 Module 06: Electronic Medical Records Electronic Medical Records 00:19:00 Module 07: Rights and Breaches Rights and Breaches 00:13:00 Assignment Assignment - Healthcare GDPR 6 days, 3 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing medical secretary Course. **Courses are included in this Diploma in Medical Secretary Bundle Course Course 01: Diploma in Medical Secretary Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Report Writing Course Course 05: Level 5 Proofreading & Copy Editing Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Level 3 Diploma in Healthcare Support Course 09: Workplace Stress Management Course 10: Level 2 Award in Job Search and Interview Skills Course 11: Anger Management ***Others Included of Diploma in Medical Secretary Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Diploma in Medical Secretary: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine ------------------- Assessment Method After completing each module of the Diploma in Medical Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Diploma in Medical Secretary, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Medical Secretary is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this Diploma in Medical Secretary must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Diploma in Medical Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
English for Healthcare is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This English for Healthcare consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Part-1: Basic Vocabulary Human Body Vocabulary with Pictures 00:47:00 Equipment, Instruments and Lab Tests 00:19:00 Acronyms and Abbreviation 00:36:00 Part 2- Medical Terminology Digestive System 00:25:00 Cardiovascular System 00:20:00 Blood and Immunity System 00:15:00 Respiratory System 00:17:00 Musculoskeletal System 00:17:00 Central Nervous System 00:14:00 Part 3- Medical Communication Skills and Strategies Professional Communication and Behaviour 00:19:00 Interviewing Techniques 00:32:00 Adapting Communication to a Patient's Ability to Understand 00:19:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Register on the Study Skills for Healthcare today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a certificate as proof of your course completion. The Study Skills for Healthcare course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablets, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Study Skills for Healthcare course Receive a digital certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Upon successful completion of the final assessment, you will be eligible to apply for the Quality Licence Scheme Endorsed Certificate of achievement. This certificate will be delivered to your doorstep through the post for £119. An extra £10 postage charge will be required for students leaving overseas. CPD Accredited Certificate After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Who Is This Course For: The course is ideal for those who already work in this sector or are aspiring professionals. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Study Skills for Healthcare course, all you need is a passion for learning, A good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Study Skills Study Skills 00:16:00 Module 02: Presenting Your Work Presenting Your Work 00:14:00 Module 03: Primary Research Methods Primary Research Methods 00:16:00 Module 04: Questionnaire Surveying & Secondary Research Questionnaire Surveying & Secondary Research 00:14:00 Module 05: Study Skills Benefits & Planning Study Skills Benefits & Planning 00:13:00 Module 06: Reviewing Work & Evaluation Methodology Reviewing Work & Evaluation Methodology 00:16:00 Module 07: Barriers for Health Workers Barriers for Health Workers 00:14:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included