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1908 A2 courses

Creating a Business Start-Up

By Wise Campus

Creating a Business Start-Up Enrol in our Creating a Business Start-Up course to realise your full potential in the business world! Are you enthusiastic about starting a business? Do you have a business plan? Your next step toward achievement is this Creating a Business Start-Up course. The purpose of this Creating a Business Start-Up course is to empower you with the information and self-assurance you need to launch your own company and succeed as an entrepreneur. The knowledge and abilities required to launch a business are covered in this Creating a Business Start-Up course. You'll get the self-assurance needed to turn your business aspirations into reality through this Creating a Business Start-Up course. A job transition or entry into further education may be perfect for people taking the Creating a Business Start-Up course. There are multiple modules in this Creating a Business Start-Up course that will examine various facets of this topic. Creating a Business Start-Up will increase Your ability to test your product or service. You can make any necessary adjustments and improvements depending on your ability to develop a successful strategy using the information from this Creating a Business Start-Up course. The first step in Creating a Business Start-Up course is coming up with a profitable business concept. This Creating a Business Start-Up Course also includes information on the marketing, legal, and financial requirements as well as how to construct a business plan. So don't be late to explore expertise in Creating a Business Start-Up. Enrol today to get a competitive result! Main Course: Creating a Business Start-Up Free Courses are including with this Creating a Business Start-Up Course Along with The Creating a Business Start-Up Course, We Offer a free Business Process Management Along with The Creating a Business Start-Up Course, We Offer a free Level 3 Business Administration Special Offers of this Creating a Business Start-Up Course This Creating a Business Start-Up Course includes a FREE PDF Certificate. Lifetime access to this Creating a Business Start-Up Course Instant access to this Creating a Business Start-Up Course Get FREE Tutor Support to this Creating a Business Start-Up Course Creating a Business Start-Up The fundamental information and abilities required to launch your own business are covered in this course, "Creating a Business Start-Up: Business Start-Up." You will also gain the confidence to realize your business dreams with this Business Start-Up course. Those wishing to switch careers or pursue higher education may find this Creating a Business Start-Up: Business Start-Up course to be very beneficial. This Developing a Business Start-Up: Business Start-Up course can offer expert knowledge to anyone wishing to launch their own company, become a business analyst, adviser, or development executive, regardless of experience level or age. Who is this course for? Creating a Business Start-Up Everyone who desires to launch their own business should take this course on Creating a Business Start-Up. Requirements Creating a Business Start-Up To enrol in this Creating a Business Start-Up Course, students must fulfil the following requirements. To join in our Creating a Business Start-Up Course, you must have a strong command of the English language. To successfully complete our Creating a Business Start-Up Course, you must be vivacious and self driven. To complete our Creating a Business Start-Up Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Creating a Business Start-Up Course. Career path Creating a Business Start-Up You can pursue a career as a business owner, entrepreneur, business analyst, business development executive, or business and enterprise advisor after successfully completing this creating a business start-up course.

Creating a Business Start-Up
Delivered Online On Demand54 minutes
£12

Professional Certificate in Selecting a Research Topic in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The Professional Certificate in Developing Research Question aims to equip the learner with a detailed understanding of the nature and importance of research questions and introduces the learner to techniques to develop a professional research question. Learning Outcomes After the successful completion of the certificate, the student will be able to learn: What is research and its purposes? Introduction to choosing a research topic. Factors to consider when choosing a research topic. Critical methods used for choosing a research topic and good research topics. Selecting a topic. Research question, its types and its features. Understanding research aims. Changing research questions into aims. Three traps for the unwary.   VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Selecting a Research Topic This course will help you choose the best research topic for your dissertation. Selecting a Research Topic Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Business professional Research Supervisor Business Researcher Research report writer Research and Development Manager Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate in Selecting a Research Topic in London 2024
Delivered Online On Demand14 days
£33

Health & Safety in a Care Setting

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 hours 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about health and social care Understand the core competencies and principles of health and social care Explore the various areas of health and social care Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Health & Safety in a Care Setting This health and safety in a care setting course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Care homes are owned and managed by a wide range of organisations, including local authorities, the NHS, and organisations from the private and voluntary sectors. They differ from other workplaces because they are not only places of work; they are also homes for their residents. They should be places where the dignity and freedom of the residents is respected, and where everyone's health and safety is managed effectively. To achieve this, everyone involved must understand their responsibilities. This health and safety in a care setting course discusses the legislation that applies to care homes, the responsibilities of management and employees and looks at developing systems of work. It also covers what to do in some common hazards you might encounter as well as some Emergency situations. It concludes by discussing some aspects of the work environment and staff welfare. Who is this Course for? This comprehensive Health & Safety in a Care Setting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this health and social care can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Health & Safety in a Care Setting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Health & Safety in a Care Setting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Health & Safety in a Care Setting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Introduction Module 2: Responsibilities Module 3: Systems Module 4: Accidents and Illness Part 1 Module 5: Accidents and Illness Part 2 Module 6: Moving and Handling Module 7: General Hazards: Fires, Gas and Electricity Module 8: Aggression, Violence, Security and Stress Module 9: Work Environment and Welfare Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Health & Safety in a Care Setting
Delivered Online On Demand
£19

Handling Information in a Care Setting

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 20 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about information handling Understand the core competencies and principles of information handling Explore the various areas of information handling Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert health and social care worker Handling Information in a Care Setting Course Master the skills you need to propel your career forward in care certificate. This course will equip you with the essential knowledge and skillset that will make you a confident health care professional and take your career to the next level. This comprehensive handling information course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this handling information course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective care certificate practice and equip you with the essential skills, confidence and competence to assist you in the care certificate industry. You'll gain a solid understanding of the core competencies required to drive a successful career in care certificate. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for health care professional or for people who are aspiring to specialize in care certificate. Enroll in this handling information course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive handling information course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this care certificate can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This handling information course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This handling information course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This handling information course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Legislation Module 2: Putting it Into Practice Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Handling Information in a Care Setting
Delivered Online On Demand
£19

Short course: Britain and the Second World War - a global conflict

5.0(1)

By Historical Association

Now that the course has started verifications will take place every Tuesday and access granted to the module at this point. If the booking is received after 12pm on a Tuesday access will be granted the following week. 2025 is the 80th anniversary of the end of the Second World War – a conflict that defined the twentieth century and still has an influence on relationships and attitudes today. In this course we welcome academics from institutions across the UK and abroad to contribute to a series of lectures and discussions on aspects of the Second World War. This is not a course about battles but rather about how people engaged with the conflict in different regions, exploring political motivations, cultural responses and social impacts and legacies. Sessions include:  25 February - Fascism in flames: Italy at war, 1940-1943 | Dr Alexander Henry 4 March - Imperial defence and relations in the interwar period, c.1930-1939 | Dr Adam Dighton 11 March - The British Empire at war, 1939-1945 | Dr Adam Dighton 17 March - We can’t stand by and do nothing’: the lives and work of Britain’s conscientious objectors during the Second World War | Dr Linsey Robb 25 March - Propaganda in Nazi Germany during the Second World War | Dr Paul Moore 1 April - The aftermath of war: Allied occupation and displaced persons in post-war Europe | Dr Samantha Knapton 8 April – Samurai Nation: Global Views of Japan from the 1890s to the Second World War | Dr Oleg Benesch 22 April - War and Crime: Britain, 1939-1954 | Dr Mark Roodhouse 29 April - Blood for Blood! Death for Death!” The Soviet Partisans and the Great Patriotic War 1941-45 | Professor Mark Sandle 6 May - Economic intelligence ignored: The road to the Pacific War | Dr Satona Suzuki 15 May - Air power, technology and war | Dr John D Buckley 21 May - Music as Propaganda: A Case Study of Nazi Germany and Soviet Russia During the Second World War | Dr Percy Leung The course also features two workshop sessions to discuss your learning with other course participants. All sessions will take place from 7.30-9.00pm. This course is free to all HA members, and available for a small charge to non-members. Access to the course will be via the HA website once your booking is verified, you will be contacted via email once this is complete. The introductory session will take place on 25 February. Further information can be found on our course page here.

Short course: Britain and the Second World War - a global conflict
Delivered OnlineJoin Waitlist
FREE to £29.37

A Complete Guide for Young Men

4.3(43)

By John Academy

 Want to learn about the qualities you need to adopt to transform from a young boy to a man? If yes then enrol in this course now without any further delay. Description: What could be the difference between a man and a boy? Do you know why most of the women's are attracted to a young man than a young boy? A man takes responsibility for his actions whereas a boy often create excuses for his actions. This course is specially designed for young boys who are willing to transform completely to a young, mature and responsible man. Every woman tends to have the interest to have a robust and dependable man in her life. This course will help you form a sustainable character, as a character is the merrier of every human's heart. This course will provide a complete guide for a young man to succeed in life. Who is the course for? This course is out for all the boys who are willing to adopt the qualities and the features of a young, strong and a dependable man who can be responsible for his actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Complete Guide for Young Men course is a useful qualification to possess, and would be beneficial for the following professionals: Counselor. Instructor. Tutor. Lecturer. A Complete Guide for Young Men INTRODUCTION 01:00:00 On the Formation of Character 02:00:00 Benefits of Studying Management and Business 01:30:00 On Amusements and Indulgences 01:00:00 How to Improve the Power of the Mind 01:00:00 Difference between Social and Moral Improvement 01:00:00 Marriage 01:30:00 Criminal Behavior 02:00:00 AN ADDITIONAL CHAPTER 01:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A Complete Guide for Young Men
Delivered Online On Demand12 hours
£18

A Crash Course in Internet Marketing

4.3(43)

By John Academy

Description: This course will teach you the fundamentals of Internet Marketing, the essentials of Affiliate Marketing, Selling products Online, Information Products, Making Money on Ebay, Web Hosting, Domain Name, corespondent services and How to Use Drop Shipping? etc. You will be taught on the importance of internet marketing and why it is considered as one of the effective and used marketing strategies today by learning the skills needed in this field.In today's modern technology, companies or associations require powerful, painful internet advertising procedures. In this course, you'll know adequately about match markets to internet techniques to beneficially develop your business. You'll be able to utilise online networking apparatuses and stages to the configuration, oversee, and upgrade social battles to advance development and position your image in the worldwide computerised commercial centre.  Who is the course for? Employees of the business industry and other businessmen who want to learn how to become profitable through Internet Marketing. People who have an interest in Internet Marketing and how to effectively communicate and try promotion to their potential clients. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Crash Course in Internet Marketing will be very beneficial and helpful, especially to the following careers: Businessman Digital Marketing Manager Marketing and Promotions Specialists Marketing Managers Product Creators Sales Managers Sales and Promotions Specialists Social Media Managers Top Executives And Much More! Internet Marketing Basics What is Internet Marketing? 00:15:00 Creating an Internet Marketing Plan 00:15:00 Extending Your Influence 00:15:00 E-mail Marketing 00:15:00 Search Engine Optimization (SEO) 01:00:00 Advertising Online 00:15:00 Internet Marketing Introduction 00:15:00 What Is Internet Marketing? 00:30:00 What Is Affiliate Marketing? 00:30:00 How Do People Make Money Online? 00:30:00 What Do People Sell Online? 00:30:00 What Are Information Products? 00:30:00 What Is The Best Way To Get Started? 01:00:00 Make Money on eBay 02:00:00 Taking Payments 00:15:00 What Is Drop Shipping? 00:30:00 What Is Web Hosting? 00:30:00 What Is A Domain Name? 00:30:00 What Is An Autoresponder Service? 01:00:00 What Is A Sales Letter? 00:30:00 What Is A Squeeze Page/Opt-­In Page? 01:00:00 How Do I Know What People Are Searching For? 00:30:00 What is SEO? 00:30:00 What Is Traffic? 00:30:00 What Are Some Traffic Methods? 01:00:00 What Is List Building? 02:00:00 What Is Blogging? 00:30:00 What Is Article Marketing? 01:00:00 What Is Copywriting? 00:30:00 What Is Social Media And How Can I Leverage On It? 00:30:00 What Is The Difference Between Advertising And Promotion? 00:30:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A Crash Course in Internet Marketing
Delivered Online On Demand20 hours
£18

A Complete Guide To Home Business

4.3(43)

By John Academy

Description: Owning a home business can be an excellent option if you want to work from home. This course will provide the skills, knowledge and information you need to start a home business. Regardless of whether you are burnt out on a nine-to-five work routine or you are overflowing with thoughts for approaches to profit, there are innumerable motivations to consider telecommuting and working for yourself from home. This course is intended to furnish you with all that you have to know to begin on your way toward home business achievement. From deciding if you're suited to wind up plainly an entrepreneur to give data on the expense ramifications of procuring workers, this Home Business e-Course is a far-reaching option of tips, instruments, and subtle strategies. Also, it will teach you the strategies and its implications to elaborate how to sell your products and how these plans will be put into action. Who is the course for? Businessmen and people who work with the management team that wants to learn more about business analysis and how to create a successful home business. People who have an interest in business and wants to pursue creating home business. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Complete Guide to Home Business is a useful qualification to possess, and will be very helpful to have especially for these careers: Businessmen Business Analyst and Strategist Business Development Specialist Business Development Manager Business Statistician Economist And much more! Module: 01 Home Based Business: Day Care 00:30:00 A Home Based Business: Marketing For Others 00:30:00 At Home: Accounting Business 00:30:00 At Home: Bridal Consultant Business 00:30:00 At Home: Business In Medical Or Legal Coding 00:30:00 At Home: Tutoring Home Based Jobs 00:30:00 Blogging: As A Home Based Business 02:30:00 Desktop Publishing: At Home Job 00:30:00 Home Based Business: As A Real Estate Agent 00:30:00 Home Based Business Ideas In: Creative Arts 00:30:00 Home Based Business: In MLM Industry 00:30:00 Home Based: Tax Preparation Business 00:30:00 Home Based Business: As A Freelance Writer 01:00:00 Module: 02 Home Based Business: As A Personal Trainer 00:30:00 Home Based Business: As A Web Designer 00:30:00 Work at Home: Freelance Consultant Career 00:15:00 Home Based Businesses With: Children's Products 00:15:00 Home Based: eBay Business 01:30:00 Home Based: Financial Aid Provider 00:15:00 Home Based Jobs In The Pet Industry 00:30:00 Search Engine Optimization Specialist Works From Home 00:30:00 Selling Insurance: As A Work At Home Business 00:30:00 Telemarketing: As A Home Based Business 00:15:00 Work at Home: As A Direct Seller 00:15:00 Work At Home: As An Affiliate 00:15:00 Potential Income 00:30:00 Mock Exam Mock Exam- A Complete Guide to Home Business 00:20:00 Final Exam Final Exam- A Complete Guide to Home Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

A Complete Guide To Home Business
Delivered Online On Demand15 hours 40 minutes
£18

Certificate in Handling a Difficult Customer

4.3(43)

By John Academy

Description: Dealing with difficult customers can be bit difficult sometimes. With your right attitude and action steps, you can effectively navigate these tricky customer situations and emerge (hopefully) unscathed. This Certificate in Handling a Difficult Customer is designed to introduce with the guidelines and examples on how to handle different types of challenging customers that you will face, along with specific approaches that can make those interactions not only less challenging, but more rewarding as well. After getting certified with course you and your staffs hopefully will be more prepared to handle difficult customers.. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Handling a Difficult Customer is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Handling a Difficult Customer is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up 00:07:00 Mock Exam Mock Exam- Certificate in Handling a Difficult Customer 00:20:00 Final Exam Final Exam- Certificate in Handling a Difficult Customer 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certificate in Handling a Difficult Customer
Delivered Online On Demand5 hours 4 minutes
£18

Developing A Workplace Mental Health Policy- CPD&IIRSM Approved

By BAB Business Group

When people have good mental health, they are more likely to fulfil their potential. That means they enjoy work and cope easily with work situations. They have a happy family life and good social relationships. Organisations are required by law to promote and protect the mental well-being of their workforce. A comprehensive Mental Health Policy, along with easy-to-understand operating procedures, will incorporate mental health issues into established organisational thinking. It will make sure everyone knows how the organisation views and deals with workplace mental health. This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

Developing A Workplace Mental Health Policy- CPD&IIRSM Approved
Delivered Online On Demand
£30