67357 Courses

Can be run as a one day or two day course. Whereas the one day course concentrates on Speaking Skills in delivering a talk and allows time for participants to prepare and deliver a very short talk, the two day course offers the opportunity for participants to deliver a longer (15 minute) talk and includes consideration of other situations where speaking skills are important such as talking in meetings, talking at interviews etc.

Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.

Join us for this exciting online event where you can gain a Level 4 Award in Understanding the External Quality Assurance of Assessment Processes and Practice. Whether you're new to the field or looking to enhance your skills, this event is perfect for you.

The Care Certificate is a Five-day, instructor led course in a fully equipped training room. We use a mixture of training methods such as hands on activities, group discussion, games and the use of equipment / technology to cover the different learning styles of the individual. Learners will develop their knowledge, skills and understanding around the 15 care standards. Each of the 15 standards have specific learning outcomes and assessment criteria. The Care Certificate provides care staff with the fundamental skills to provide a quality, safe and effective service. The course covers manual handling of people and objects which is a full day course using equipment. Care providers are regulated by the Care Quality Commission (CQC) and as a result must meet the Health and Social Care Act 2014 (Regulation 18 Staffing). Evidence of training and understanding is provided to support providers in their evidence of compliance. Instructions Attendees to arrive on time at 9.30am and will leave around 16.30pm It is important that learners are fit and well to participate in group activities. Directions Complete Care West Yorkshire Ltd. Somerset House, Sandal Castle Centre Asdale Road Wakefield WF2 7JE All training is carried out at our office (Somerset House, map is attached). Please note that we do not provide lunch so you will have to bring your own. Please do not park in the office car park as not all spaces belong to us. There is available parking in Asda and Aldi next door, or the public car park at eth side of Square Pizza Amenities Toilets