58631 Courses

Join me at Open Academy, Norwich for 55 minutes of Barre! A fusion of Ballet technique and Pilates Matwork, designed to strengthen and challenge your glutes, thighs and core. Class held at Open Academy, Salhouse Road Norwich NR7 9DL Please bring a mat, water and any small props you may require i.e. small hand weights, pilates ball, theraband. No experience necessary, modifications and alternatives will be given based on those in the room. Please arrive on time as access may not be granted if you arrive after the class start time.

Free, online, 1-hour training course in the fundamentals of Understanding Dementia for both individuals and businesses. Will certify you as a Dementia Champion and meets the criteria for working towards becoming Dementia Friendly.

This session is aimed at vets new to the Welsh Government funded Animal Health and Welfare workshops programme, as well as those that have delivered workshops in the past but need a refresher session. It is one of the required steps for vets to become approved to deliver these workshops. Join us to learn about the modules that we offer and the format by which our workshops run. We will also provide some basic tips on how to run a successful workshop. Admin members of staff are also welcome to join us to learn about the functionality of the portal/site and the administrative work involved in running a workshop.

See how the NADIS parasite and vaccination planners can help you deliver the Animal Health and Welfare Pathway for flocks and herds under your care

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: To help members keep abreast of the latest CX developments To share best practice across different industry sectors. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: Benchmarking performance against organisations in different sectors Keeping up to date with latest trends Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: Inspiration for new ideas and approaches Guidance and advice to implement new strategies Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face.  1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources. £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource.  £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions  £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups.  Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.

This training is aimed at admin staff, or vets who take on the admin role of workshop delivery and wish to become more efficient and utilise the improved functionality of the portal. Learn about the paperwork requirements for workshop delivery, and how support staff can assist vets in organising and delivering workshops. There will also be a demonstration on how to use the portal to its full potential to help reduce admin workload.