63319 Courses

Description Ideal for players, coaches, parents and team managers, this Sports First Aid is designed to give you the theoretical knowledge (and a lot more) needed to accompany the Emergency First Aid at Work adapted for Sports 6 hour First Aid course and to equip you with vital skills and confidence to help an adult or child experiencing a medical emergency in a sports environment. This course covers basic first aid and is aimed at people who need first aid who work in various sports sectors. It not only covers basic first aid but also all the specific problems that arise in sports. Primary and secondary subjects are covered, including soft tissue injuries, head injuries, types of cuts, and many illnesses that could arise. On completion, you will understand the roles of the first aider and how they can access sports relevant information via ACC SportSmart.  Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sports First Aid is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sports First Aid is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Sports First Aid - Updated Version Module 1: Introduction to Sports First Aid 00:14:00 Module 2: Initial Assessment 00:30:00 Module 3: Life-Saving Priorities 00:29:00 Module 4: Common Injuries 00:36:00 Module 5: Major Injuries 00:48:00 Module 6: Environmental Injuries 00:17:00 Module 7: Medical Emergency 00:16:00 Module 8: Things to Keep in Mind 00:14:00 Sports First Aid - Old Version Module : 01 Introduction 00:30:00 Initial assessment 00:30:00 Cardiac Arrest 00:30:00 Heart Attack and Stroke 00:30:00 Choking 00:15:00 Controlling Bleeding 00:30:00 Sports injuries and Primary Assessment 00:30:00 Module : 02 First Aid for Fractures 00:15:00 Head and Eye Injuries 00:15:00 Dental and Spine Injuries 00:15:00 Allergies and Burns 00:15:00 Diabetes and Asthma 00:15:00 Heat and Cold Emergencies 00:30:00 Febrile Convulsion and Electric Shock 00:15:00 Mock Exam Mock Exam - Sports First Aid 00:20:00 Final Exam Final Exam - Sports First Aid 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: In this course, you will learn the necessary expert skills, knowledge, and information about Word 2010. This course will help you utilize the most advanced tools and features for your documents. You will learn how to edit and develop documents like an expert. Learn to take advantage of the many customization options in the Word Options dialogue box. You will know how master documents allow you to use smaller files to create a large, complicated document. Who is the course for? Professionals who want to learn about the Word 2010 People who have an interest in the features of Word 2010 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 2010 Intermediate Level course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager. Microsoft Word 2010 Intermediate Level Module One - Getting Started 00:30:00 Module Two - Working with Document Information and Word Customization 01:00:00 Module Three - Working with Reusable Content 01:00:00 Module Four - Working with Templates 01:00:00 Module Five - Working with Sections and Linked Content 01:00:00 Module Six - Managing Versions and Tracking Documents 01:00:00 Module Seven - Using Cross References 01:00:00 Module Eight - Working with Mail Merges 01:00:00 Module Nine - Working with Master Documents 01:00:00 Module Ten - Working with Macros 01:00:00 Module Eleven - Working with Forms 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities - Microsoft Word 2010 Intermediate Level 00:00:00 Mock Exam Mock Exam- Microsoft Word 2010 Intermediate Level 00:20:00 Final Exam Final Exam- Microsoft Word 2010 Intermediate Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Needle crafting is a fascinating form of art that transforms wool into 3d forms. Learn how to create masterpieces with wool with our exclusive Needle Felting 101 course. With our course, you can learn the core techniques of turning wool into art. Our comprehensive course will introduce you to key tools and materials used in needle felting. From engaging modules, you will learn basic to advanced-level needle felting techniques. Here, you will learn how to create animal sculptures and figurines. You will also learn the skills to create needle-felted items. By the end of the course, you will master the art of needle felting. Join now! Course Preview Learning Outcomes Get introduced to the fundamentals of needle felting Familiarise yourself with the needle felting tools and materials Grasp effective needle felting techniques Learn the skills to create animals and sculpture Know how to make different items with needle felting Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Needle Felting Who Should Take this Needle Felting? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Needle Felting 101 is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Needle Felting 101 will equip you with effective skills and abilities and help you explore career paths such as  Needle Artist Craft Seller Crafting Teacher Module 01: Introduction to Needle Felting Introduction to Needle Felting 00:13:00 Module 02: Needle Felting Tools and Materials Needle Felting Tools and Materials 00:16:00 Module 03: Basic Needle Felting Techniques Basic Needle Felting Techniques 00:18:00 Module 04: Advanced Techniques Advanced Techniques 00:17:00 Module 05: Animal Sculptures and Figurines Animal Sculptures and Figurines 00:19:00 Module 06: Needle Felted Animals Needle Felted Animals 00:13:00 Module 07: Other Needle Felted Items Other Needle Felted Items 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Hotel and Hospitality Management Diploma course allows you to manage a hotel efficiently with proper hospitality management skill. In the course, you will explore the techniques of hotel management, human resource management, quality management, housekeeping, security, and efficient communication skill. The rest of the part of the course deals with the concepts of hospitality and hospitality management. Upon completion, it is hoped that you will be able to manage and run a hotel successfully. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel and Hospitality Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel and Hospitality Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Mock Exam Mock Exam- Hotel and Hospitality Management Diploma 00:30:00 Final Exam Final Exam- Hotel and Hospitality Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview A community's well being depends largely on how public health is maintained. That is why this sector demands skilled professionals. If you want to be a part of this sector, the Public Health & Nutrition Course is the best place to acquire the expertise. It will crown you with the fundamental skills and competence to establish a career in the public health sector. The Public Health & Nutrition Course will help you acquire theoretical knowledge and practical skills in public health. From the informative modules, you will understand the fundamentals of Epidemiology. The course will provide you with valuable information on childbirth and maternity. You will grasp the techniques of disease control and understand measures of disease frequency. It will educate you on the healthcare system and the policies related to public health. The Public Health & Nutrition Course is an easy and engaging way of learning the ins and outs of public health. It will help you build a solid foundation in this subject and prepare you to pursue a promising career in the public health sector. Learning Outcomes Familiarize yourself with the principles of public health Understand the basics of Epidemiology Enrich your knowledge of childbirth and maternity Learn about the measures of disease control Broaden your understanding of the healthcare system and policy Who is this course for? The Public Health & Nutrition Course is for those interested in joining the public health care sector. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The Public Health & Nutrition Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Dietitian & Nutritionist Epidemiologist Health Educators Community Health Workers Public Health Nurse Module 1: Introduction to Public Health Introduction to Public Health 00:25:00 Module 2: Principles of Public Health Principles of Public Health 00:22:00 Module 3: Understanding Epidemiology Understanding Epidemiology 00:25:00 Module 4: Disease Control Disease Control 00:25:00 Module 5: Understanding Measures of Disease Frequency Understanding Measures of Disease Frequency 00:21:00 Module 6: Maternity and Childbirth Maternity and Childbirth 00:39:00 Module 7: Environment and Public Health Environment and Public Health 00:23:00 Module 8: Health System and Policy Health System and Policy 00:24:00 Module 9: Public Health and Ethics Public Health and Ethics 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview In order to secure funding, reach goals and establish partnerships, effective grant writing plays a significant part. Master the art of writing compelling proposals for non-profit organisations with our Non-Profit Grant Writing Essentials course. This course aims to deliver an overall understanding of successful grant writing. First, you will be introduced to the fundamentals of writing grants for non-profits. Then, the course will teach you effective strategies for developing successful grants. In addition, you will receive training in budgeting and financial management. The course will also educate you on the process of applying for grants and the ethical factors as well. By the end of the course, you will learn the core strategies of grant writing and be able to use them for writing effective proposals. So enrol today and start learning! Course Preview Learning Outcomes Grasp the core principles of grant writing Develop the ability to craft compelling grant proposals Understand the principles of budgeting and financial management Learn about the grant application and review process Understand the ethical aspects of grant writing Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Grant writing Budget development Reviewing Who Should Take This Non-Profit Grant Writing Essentials Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Non-Profit Grant Writing Essentials course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Non-Profit Grant Writing Essentials course will equip you with effective skills and abilities and help you explore career paths such as  Grant Writer Non-profit Fundraiser Program Manager Development Director Foundation Liaison Module 01: Introduction to Grant Writing for Non-Profits Introduction to Grant Writing for Non-Profits 00:20:00 Module 02: Preparing for Grant Writing Success Preparing for Grant Writing Success 00:17:00 Module 03: Crafting Compelling Grant Proposals Crafting Compelling Grant Proposals 00:15:00 Module 04: Budgeting and Financial Management in Grant Proposals Budgeting and Financial Management in Grant Proposals 00:15:00 Module 05: The Grant Application and Review Process The Grant Application and Review Process 00:21:00 Module 06: Grant Writing Ethics and Continuous Improvement Grant Writing Ethics and Continuous Improvement 00:17:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In the current world, children with intellectual ability are becoming widely accepted. There are several institutions in UK which mainly focuses on teaching these children with special care. If you have these altruistic intention of helping these challenged kids, then this Challenging Behaviour of Young People is perfect for you. This course consists of various modules that are all geared towards helping you learn how to treat and handle these children. Learning disability usually devolves into deranged behaviour in these children. This course will has a lot of contents which will thoroughly coach you and give you a practical knowledge about the techniques. It is important to treat each person as an individual and utilise their specific strengths, abilities and needs and help them flourish in their respective field of interest. Usually these pupils turn out to be geniuses if they are nurtured properly. Overall this course can be very effective in order to handle persons with challenging behaviour and learning disabilities and if you get it now, you will only get a head start. Who is the course for? People interested in working in institutions which helps low IQ pupils Professionals who are required to know handling challenged persons at the workplace Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Challenging Behaviour of Young People course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Teacher Licenced Therapist Psychologist Behaviour Consultant Challenging Behaviour of Young People Challenging behaviour and learning disabilities 00:15:00 Key priorities for implementation 00:15:00 Children, young people and adults 00:30:00 Organising effective care 00:30:00 Risk assessment 00:30:00 Reactive strategies 00:30:00 Mock Exam Mock Exam- Challenging Behaviour of Young People 00:20:00 Final Exam Final Exam- Challenging Behaviour of Young People 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text]The Psychology of Alcohol and Drug Addiction course is devoted to the psychology of addictions and helps you to understand the psychology and behaviour of an addicted person. The course is mainly divided into three parts: at first, the concepts of addictions, the psychology of addiction will be discussed. Then the course teaches you two types of addiction: Alcohol-based addiction and drug-based addiction. You will learn the sign and symptoms of both types of addictions. The course explains how to get diagnosed, 'overdose' by drugs, kind of drugs people take, and more. Finally, the course provides knowledge about the available psychological and medical treatments and helps you know the steps for full recovery. Upon completion, you will be able to help others to overcome addiction. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors and management accountants Individuals who want to manage their personal cashflows better Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module: 01 Promo_Video 00:02:00 1. Add_Moral_Model 00:06:00 2. Add_Psy_Model 00:07:00 3. Add_Medic_Model 00:09:00 4. Add_Socio_Cult_mod 00:05:00 5. Add_Pharmacotherapy 00:03:00 Module: 02 6. Add_Minnesota 00:04:00 7. Add_Counsel_Therapy 00:07:00 8. Add_Harm_Reduct 00:05:00 9. Add_Treatm_Practice 00:05:00 10. Add_PolicyDrugs 00:09:00 Module: 03 11. Add_CommunityReach 00:06:00 12. Add_Alchol_Educ 00:06:00 13. Add_Workplace 00:05:00 14. Add_Family_Addiction 00:08:00 15. Add_LetGo 00:05:00 Module: 04 16. Add_AlAnon 00:05:00 17. Add_Intervention 00:05:00 18. Add_Why_Helper 00:03:00 19. Add_Qualities 00:04:00 20. Add_Art_Accept 00:04:00 21. Add_Counsel.Skills 00:04:00 Assessment Assignment - Psychology of Alcohol and Drug Addiction 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Microsoft Excel program was designed to help people in their worksheets and spreadsheets. This course will teach you how to use SmartArt, pictures, text boxes and shapes to enhance your ability. You will learn to utilize many objects which have contextual tool tabs that appear when you select an object. Learn how to solve formula errors before they happen by using named ranges instead of cell references. Who is the course for? Professionals who want to learn about the Microsoft Excel 2013 advanced features. People who have an interest in knowing all the functions of Microsoft Excel 2013. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Excel Advanced course is a useful qualification to possess and would be beneficial for any Office job, such as: Admin Assistant PA Secretary Administrator Account Assistant Bookkeeper Accountant Office Manager. Microsoft Excel - Advanced Level Module One - Getting Started 01:00:00 Module Two - SmartArt and Objects 01:00:00 Module Three - Auditing 01:00:00 Module Four - Creating Charts 01:00:00 Module Five - Working with Charts 01:30:00 Module Six - Creating Pivot Tables and Pivot Charts 01:00:00 Module Seven - Macros 01:00:00 Module Eight - Solving Formula Errors 01:00:00 Module Nine - Using What If Analysis 01:00:00 Module Ten - Managing Your Data 02:00:00 Module Eleven - Grouping and Outlining Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Excel - Advanced Level 00:00:00 Mock Exam Mock Exam- Microsoft Excel - Advanced Level 00:20:00 Final Exam Final Exam- Microsoft Excel - Advanced Level 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00