56229 Courses delivered Online

Learn the processes, practices and principles of project management described in the PRINCE2® approach and prepare for the Foundation and Practitioner examinations on this accredited programme. Duration: 5 days (32.5 hours) Our PRINCE2® Foundation and Practitioner Qualification course is designed to teach the processes, practices and principles of project management described in the PRINCE2® approach and to prepare delegates for the Foundation and Practitioner examinations, held as part of the course. This course is designed for existing and potential Project and Team Managers who would like to gain a comprehensive understanding of the PRINCE2® method of managing projects and will provide those responsible for planning and managing projects with a structure that will help, without imposing inflexible processes or stifling creative thinking. The PRINCE2® Foundation and Practitioner Course is based on the “Managing Successful Projects with PRINCE2® 7th Edition”, which describes the structured project management method. These are intensive modules and require delegates to undertake some evening work in their own time. Objectives  By the end of the course you will be able to be: Describe the background, principles, structure and terminology used in the PRINCE2® 7th Edition project management method Prepare for and take both the PRINCE2® Foundation and Practitioner Exams Please note that examinations are the responsibility of the examination board, PEOPLECERT and must be organised separately by each person attending. Content Introduction Introduction to projects and project management Structure Of PRINCE2® 7th Edition The seven Principles –the basis of what defines a PRINCE2 project People – leading successful change, teams and communication The seven Practices – to be addressed throughout the project The seven Processes - the activities to direct, manage and deliver a project successfully Practices Business case – establishing mechanisms to decide whether project is desirable, viable and achievable Organizing – establishing accountabilities and responsibilities Quality – defining mechanisms to ensure that products are fit for purpose Plans – the product based approach to planning Risk – identifying, assessing and controlling uncertainty Issues – identifying, assessing and controlling changes to the baseline and other issues Progress – monitoring actual achievements against estimate and controlling deviations Processes Starting up a Project - is there a viable and worthwhile project Directing a Project – enabling key decision making by the Project Board Initiating a Project – establishing solid foundations Controlling a Stage –assigning and monitoring work and keeping within stage tolerance Managing Product Delivery – controlling the link between the Project Manager and Team Manager(s) Managing a Stage Boundary – current stage review and next stage planning Closing a Project – confirmation of acceptance and project review Tailoring PRINCE2® - to the project environment Foundation Examination and results Practitioner Workshop and Examination PRINCE2® Practitioner Examination Objectives and Guidance PRINCE2® Review PRINCE2® Practitioner Examination Workshops PRINCE2® Practitioner Examination PRINCE2® Foundation and Practitioner Examinations The PRINCE2® Foundation Exam is of 1 hour duration and consists of 60 multiple choice questions. A Pass is 36 correct answers, 60%. The PRINCE2® Practitioner Exam is a written paper of 2.5 hours duration. There are 70 Objective Test style questions to be answered in the 2.5 hours and the candidate may use an annotated manual. The candidate must score 42/70 to be successful, 60%.   Presented in association with aims4change, a PEOPLECERT Accredited Training Organisation. PRINCE2® is a Registered Trade Mark of AXELOS Limited.

ICA Advanced Certificate in Practical Customer Due Diligence (CDD) Course The CDD training course covers best practice in dealing with Customer Due Diligence and working with CDD documentation. Adequate due diligence on new and existing customers has never been so instrumental to protecting a business from reputational, operational, legals and financial risks. Designed for KYC Analysts and professionals working with the CDD process, this course provides a practical qualification in CDD that will help you make clear and informed CDD judgements. In doing so, this course will also improve your ability to identify areas of potential risk for your firm in relation to Customer Due Diligence. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate Students who successfully complete the course will be awarded the ICA Advanced Certificate in Practical Customer Due Diligence and will be entitled to use the designation- Adv.Cert(CDD) This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. This three workshop training programme will use CDD documents and hands-on learning to cover the following topics: Outcomes and success criteria of KYC Identification and verification Understanding the customer Understanding the relationship Beneficial ownership Understanding the control structure of the entity Customer screening Risk acceptance Enhanced due diligence How will you be assessed? Three hour examination which comprises multiple choice questions and short form written response questions (including a section where you will be provided with a set of CDD documentation and asked to assess the information/respond to questions based upon them.) Pre-reading/exercises/tasks to be completed in advance of virtual workshops, delivered via the online learning platform. Four compulsory virtual classrooms covering key areas and embedding them through discussions and practical exercises (workshops are compulsory as part of the exam is based on the case study used in the workshops). The innovative workshop exercises that use mock CDD documents, genuinely reflecting the practical issues encountered in the CDD environment.

ICA Advanced Certificate in Managing Sanctions Risk Sanctions are a key tool in the armoury of the global fight against financial crime. Understanding sanctions remains a complex yet fascinating topic and is crucial for the development of well-rounded strategy in combating financial crime. The ICA Advanced Certificate in Managing Sanctions Risk explores the intricacies and challenges of meeting sanctions obligations. You will learn about the latest sanctions challenges and best practice and you will review case studies so you understand the risks sanctions present to firms and the frameworks used to manage these risks. The course will also investigate key areas of sanctions controls such as sanctions screening, managing alerts and sanctions evasion typologies. This course will enable you to: Understand latest sanctions challenges Learn sanctions best practice Review case studies, so you understand the risks sanctions present to firms and the frameworks used to manage these risks Investigate key areas of sanctions controls such as sanctions screening, managing alerts and sanctions evasion typologies. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate This course is awarded in association with Alliance Manchester Business School, the University of Manchester. Students who successfully complete the assessment criteria for this course will be awarded the ICA Advanced Certificate in Managing Sanctions Risk and will be able to use designation - (Adv.Cert(Sanctions). What will you learn? Global sanctions architecture - Political, Legal and Implementation context The international context Transparency, control and ownership Developing the control framework Sanctions lifting and roll back Identifying higher risk jurisdictions and activities

Discover the fundamentals of regulatory compliance and why it is a real benefit, both to your organisation and industry. You will gain an improved understanding of how excellent regulatory compliance management protects your firm, as well as enhances its competitive advantage, including how to maximise the use of new technology. As the world of compliance changes at an ever-increasing pace, this course gives you the specialist knowledge and practical skills to manage regulatory risk both now and in the future. This course is awarded in association with Alliance Manchester Business School, the University of Manchester. You will learn: Why do we need regulation and how has it changed over time? What do we need to understand about regulation? Understanding governance, risk and compliance Practical GRC Managing compliance and regulatory risks Core GRC topics: financial crime, ESG, conduct risk, data.

ICA International Advanced Certificate in Anti Money Laundering This ICA International Advanced Certificate in Anti Money Laundering training course is an intermediate level programme designed to develop Participants existing skills and knowledge base in anti-money laundering. You can study at home through online learning and also attend two highly interactive workshops if these are offered in your jurisdiction. All material for this training course is now delivered online, making it more accessible and environmentally sound. Benefits of studying with ICA: Flexible learning solutions that are suited to you Our learner-centric approach means that you will gain relevant practical and academic skills and knowledge that can be used in your current role Improve your career options by undertaking a globally recognised qualification that hiring managers look for as part of their hiring criteria Many students have stated that they have received a promotion and/or pay rise as a direct result of gaining their qualification The qualifications ensure that you are enabled to develop strategies to help manage and prevent risk within your firm, thus making you an invaluable asset within the current climate The expected outcomes of this ICA International Advanced Certificate in Anti Money Laundering training course are as follows: Reduced exposure to reputational and financial risk for your organisation Enhanced workplace performance Full preparation to advance to the diploma programmes Increased potential for career progression Students successfully completing this training course will receive the ICA International Advanced Certificate in Anti Money Laundering and will also be able to use the designation 'Adv. Cert. (AML)'. This qualification is awarded in association with Alliance Manchester Business School, the University of Manchester. During this ICA International Advanced Certificate in Anti Money Laundering training course, students will cover the following subjects: What are the Money Laundering, Terrorist Financing and Sanctions Risks that must be Managed? The International Bodies and Standard Setters National Legal and Regulatory Frameworks Taking an AML/CFT Risk-based Approach and Managing the Risks Initial and 'Ongoing' Customer Due Diligence (CDD) Monitoring Activity and Transactions Recognising and Reporting Suspicions The Vulnerabilities of Specific Services and Products How will you be assessed? Assessed by a one-hour, question-based exam and one research-based assignment

CLAB Candle Artist's professional candle certificate course teaches the principles of candle making and covers 29 unique candle items.

Leading People through Change: In-House Training Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications

Leading Cross-Cultural Virtual Teams: In-House Training High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan

Effective Negotiation Skills for Business Success: In-House Training Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do. You will enhance your personal and professional life with powerful new negotiating skills. The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement. What you will Learn At the end of this program, you will be able to: Identify your preferred negotiation style and strategies Examine the Principled Negotiation Model Adapt your negotiation strategy to the progress of the negotiation Experience typical negotiation situations during the life cycle of a project Develop an awareness of your effectiveness during negotiations Improve your negotiation skills Negotiation Model Negotiation defined Negotiation phases Common approaches to negotiating Principled Negotiating Principled negotiation and the four rules Best alternative to a negotiated agreement Project Negotiation Simulation: Part 1 and Part 2 Project Negotiation Simulation: Part 1 Project Negotiation Simulation: Part 2 Negotiating Cases Negotiating cases

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans