FORS Approved Virtual Reality Safe Driving Training Equip your drivers with the skills to navigate urban roads safely with our innovative VR training course. This DVSA-approved, 7-hour course utilises virtual reality to create a fully immersive learning experience. Drivers will gain a firsthand perspective of the challenges faced by vulnerable road users, such as cyclists, in a safe and controlled environment. Benefits: Immersive Learning: Develop empathy and understanding of vulnerable road users through VR simulations. Accessible & Risk-Free: Learn defensive driving techniques without the need for on-road cycling experience. Course Content: The Changing Urban Landscape Sharing the Road with Vulnerable Users Defensive Driving Techniques Driver Attitude and Perception Impact of Driver Fitness on Safety Hazard Recognition for Vulnerable Road Users Compliance and Recognition: This course meets the requirements of: Work Related Road Risk (WRRR) FORS Silver Level CLOCS Standard Invest in your drivers' safety and the safety of vulnerable road users. Enrol today! Please review our Terms and Conditions for more information.
BRAIDED RAG RUGGING WORKSHOP Wednesday 9th July - 6pm till 8.45pm at H1 Building, Hill of Rubislaw, Aberdeen Suitable for beginners (Adults & Teens) Enjoy a bit of up-cycling and learn the craft of Braided Rag Rugging. This is a lovely craft to learn and uses up worn out sheets, duvet covers etc that we tend to throw away. We will be cutting these up into strips and learning the technique of BRAIDING-IN. Price includes all materials, tuition, and light refreshments. Price: £36* *There is also a discount for Low Income Customers: please use this option when booking for a 30% Discount (given in trust to anyone who needs it) Parking: CAR: Free car parking // BUS: Busses to Queens Road and Kings Gate ..... T&Cs Please note that workshops are non refundable, however you are welcome to give your place to someone else. If the workshop is cancelled by the tutor an alternative date will be set or a full refund will be issued.
Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Intermediate course builds on the concepts and skills introduced in the Foundation course. It is ideal for someone who has barista skills experience and wants to explore how to improve coffee quality and prepare for more complex job functions found in the barista profession. Through this interactive course, learners will gain a deeper understanding of the coffee itself, specifically, the impact of a coffee’s variety, origins and processing methods on flavour; the parameters of coffee quantity, grind texture, water quality, and shot time and their interaction when dialling in a brew recipe; drink construction and taste differences; workflow management and efficiency, sensory aspects of the espresso extraction; milk handling and techniques as well as latte art. In addition to coffee preparation, this course also covers key concepts regarding health and safety, customer service, and basic business practices. A written exam tests Intermediate course knowledge, while a practical exam assesses the learner’s ability in terms of grinder calibration, espresso extraction analysis, latte art skills and drinks construction.
LOOKING FOR: MG / YA / ADULT FICTION & NON-FICTION Steven Evans is an Agent and the Company Manager at Eve White. He grew up in Newcastle upon Tyne and studied French & Italian at Queens’ College, Cambridge. After completing an MPhil in Comparative Film & Literature, Steven lived in Paris, where he worked as a university language assistant and a freelancer for various scouting agencies. He joined Eve White Literary Agency in 2021. Steven reads fiction and non-fiction of all kinds. The non-fiction books he loves most often shed light on under-represented perspectives, communities and histories, while in fiction he seeks novels which might explore new ideas, challenge the reader or play with style, form, character and/or plot. Above all, he likes writing which has a sense of purpose, and likes to be taken by surprise. Items on Steven's wish list might include: Fiction (Adult) : Crime/thriller – might be regional or with an unusual hook/high-concept. Might have a speculative element (think Stuart Turton). A spy thriller appeals. Cosy crime with an original setting/protagonist is also welcome. Literary fiction – worlds, characters, perspectives and histories which haven’t been written about before. Might be formally or stylistically innovative (but with a sense of purpose that links back to the story/characters). Historical fiction – themes and ideas relevant to our current moment are on the list. Might be revisionist. Romance – contemporary: either very heartfelt, cosy, perhaps with older characters. Or, spicy, funny, tapping into current trends. Horror – on the literary end, perhaps with a folk tale element. Fiction (YA) : Thrillers Romance Fiction (MG) : Fun, historical adventure exploring contemporary issues. Might be tied into the national curriculum, though without being didactic. Quirky detective/mystery series. Funny and warm-hearted family-/relationship-based drama with a strong voice. Non-fiction : Voice-driven narrative non-fiction ; memoir ; big ideas. Most of all, Steven just loves to be taken into a world and surprised by what he reads! Steven would like you to submit a short covering letter, 1 page synopsis and the first 5,000 words of your novel in a single Word document. (In addition to the paid sessions, Steven is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Thursday 3rd July 2025
The misuse of these terms can lead to delays, penalties, problems with payment and more. This half day seminar will explain Incoterms® and their importance in international trade contracts.
The HSE approved qualification is a three-day course that provides individuals and businesses with the knowledge and skills they require to remain compliant with workplace First Aid training. The course fully meets the UK and European Resuscitation Council Guidelines 2021. This course is aimed at individuals and businesses where the risks are higher and there is a requirement for employees to hold a great level qualification. Aims To give a more in-depth knowledge to help you deal with several different emergencies at work. Course Content • Acts and regulations • Roles and responsibilities • Calling and liaising with the emergency services and scene safety • Infection control and barrier use • Unconscious breathing casualties • Heart attacks, Cardiac arrest, CPR including the use of AED (defib) • Choking • Bleeding and embedded objects • Burns, shock and Seizures • Head and eye injuries • Breaks, dislocations, and sprains • Bites, stings and poisoning • Angina, asthma, stroke and diabetes • Illness assessment • Post incident care Prerequisites None - The course is intended either as an introduction or as an update. Assessment Delegates will be required to pass a multiple-choice test at the end of the training. Certificate On successful completion of the course, all delegates will gain a Level 3 award in First Aid at Work valid for 3 years from the date of completion. Instructions We regret that we may not be able to accept people onto a course who are more than 30 minutes late due to contact hours and the content that would be missed. It is a requirement of our regulators, to check ID for all delegates attending our courses. Driving licence, passport, work ID badge or a debit / credit card are all acceptable means of ID. Directions Location Map
Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.
Following Jesus could leave even St Paul saying, ‘now we see dimly’. It is altogether too wonderful and beyond human understanding to be reduced to questions and answers. We find ourselves in the quirky, even contradictory world of parables, led down apparent side tracks, losing and finding, as we trace the gifts and movements of the Spirit. Each relationship of accompaniment must find its own way of making this journey as we seek the wisdom and guidance of Christ together. We will be exploring this together in the context of the New Testament and our work and experience as spiritual directors. David Runcorn calls himself a ‘free-range priest’. He is a theological teacher, speaker and spiritual director and trainer. He is the author of a number of books – including The Language of Tears and Playing in the Dust - a pilgrimage with the creation stories.
Basic Course 1 Day- Tyre Removal, Tyre Fitting, Tyre Replacement, Wheel Balancing, Tyre Repair (plus a little tyre knowledge) It is mainly a day covering the practical elements.