65129 Courses

The Microsoft Certified Associate is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned

Marine operations are still of higher risk to underwriters, who, not having this expertise, need appropriate technical support to assess the risks. This involves the services of an additional independent third-party specialist. The MWS is the eyes and ears of the underwriter and claims adjuster. His role is to assess risk by reviewing the technical and operational aspects of a marine project on their behalf, the ultimate aim being the issue of a certificate of approval. The course deals with the various types of warranty survey and the role of the MWS, including: •The various types of warranty and legal aspects. •The London market joint committees. •Codes of practice and Scope of Work. •Required outcomes. •Surveyors’ liability. •Port risk surveys. •Lay-up and reactivation surveys. •Tow approvals. •Stowage of deck and project cargoes. •Port and terminal surveys. •Shipyard risk assessments. •Warranties in the offshore sector including mooring, anchor spreads, rig lay-ups and wind farm operations. This training program will be a tool for training and a reference source for the new and experienced Marine Warranty Surveyor.

If you need to conduct effective internal audits against your own Quality Management Systems against the ISO 9001 series of standards, customer-specific, or regulatory requirements – then this is the workshop for you! Course Overview: This ISO 9001:2015 Internal Auditor training is a highly interactive two-day practical workshop, perfect for those requiring a solid understanding of quality auditing techniques and principles. It emphasises the role of the internal ISO auditor in developing and improving effective Quality Management Systems (QMS) and is designed to ensure that participants will have the knowledge and skills to plan, prepare, perform and report the results of internal audits based on ISO 9001 requirements. This ISO 9001 Internal Auditor workshop is aimed at candidates who already have a basic knowledge & understanding of the ISO 9001 requirements. For individuals who do not yet have this knowledge, then we recommend that they become familiar with/develop their understanding of the standard prior to attending the auditor course. What Will Your Learn: You will learn about: What is an effective Quality management system The purpose of an audit How to approach an audit You’ll have the knowledge to: Explain the guidelines of auditing management systems according to ISO 19011:2018 Guidelines for Auditing Management Systems Describe the application of these guidelines to auditing ISO 9001:2015 You’ll have the skills to: Initiate the audit. Prepare and audit activities; complete the audit. Prepare and distribute the audit report. Identify trends and use them to develop action plans. Audit follow-up. Who Should Attend: This Internal Auditor workshop is designed to build upon delegates’ prior knowledge of ISO 9001 and teach them the skills to undertake internal audits of part of a QMS based on ISO 9001. It is delivered as a mix of practical activities, group discussions, and classroom learning. It is suitable for: Staff who will be involved in performing internal audits within their organisation. Managers responsible for the effectiveness and efficiency of an operating unit. Auditees who wish to understand the audit process. Operational and Support functions involved in maintaining or supervising of an ISO 9001:2015 QMS. Managers and decision-makers wanting to understand the auditing process to improve their organisation’s quality management practices. Cost: £800 + VAT per person. What is included Refreshments and lunch provided each day of training Free car park If your organization is a CforC member, please contact us for discounted rates.

EFQM Certified Model Foundation Course The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025! This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support. This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses. Who is the EFQM Certified Model Foundation course for? This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation. This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. At the end of the course, you will be able to: - demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges - explain how the Model is structured and how the different elements apply to your organisation - start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology - conduct a high-level self-assessment of your organisation - understand the opportunities provided by EFQM data and insights - gain an insight into the alternative uses of the EFQM Model The EFQM Foundation Course Training Programme Following the welcome and introduction, this course comprises of 9 modules: Module 0: Welcome & course objectives Module 1: Why we need a model to face & master complexity? Why the EFQM Model? Module 2: Introduction to the EFQM Model Module 3: The Model (part 1): Direction Module 4:The Model (part 2): Execution Module 5: The Model (part 3): Results Module 6: RADAR Module 7: Assessment Module 8: Data & Insights Module 9: Next steps Delivery The course is delivered through a virtual trainer led live class Cost £800 + VAT If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

FourSquare Training specialise in private, corporate Microsoft Project courses delivered at your premises and tailored to your needs.

FourSquare Training specialise in private, corporate Microsoft Word courses delivered at your premises and tailored to your needs.

FourSquare Training specialise in private, corporate Microsoft PowerPoint courses delivered at your premises and tailored to your needs.

FourSquare Training specialise in private, corporate Microsoft Excel courses delivered at your premises and tailored to your needs.

Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.

Overview This course sets out to develop attendee’s skills in understanding their own body language as well as being able to read the body language of others. If we can learn to identify and appreciate non-verbal clues, we can begin to improve our communication as a whole. This use of body language skills could impact situations such as; sales visits, interviews, presentations and normal day-to-day interactions where body language plays a part. Description Effective communication skills are critical in the development of relationships between people and although verbal communication plays a large part in this, studies have shown that a proportionate amount of our message comes from not what we say, but very often the non-verbal communication behind the message. Therefore, it is clear that body language is an important, influential aspect of communication and understanding how it works is essential in the development of your personal communication skills. Topics covered: Core Principles and the Five C’s – Exploring the subconscious effects of body language and setting the scene by ensuring participants appreciate the rules to interpreting body language. Reading Body Language – Gestures – An activity that helps participants realise the power of body language and how important it is to communication. Arm Barriers – Understanding the different arm barrier gestures and crossed arm positions and what each means. Palm and Handshake Gestures – Discussing the different handshakes and palm actions, what they mean and how they are applied in real life. Includes activities that test the theory. Hand and Thumb Gestures – A review of these different gestures and what they mean. Hand to Face Gestures…or… How to Spot a Liar! – An exploration of different gestures that involve the hand moving to the face. Identifying how to spot body language that signifies lying and what to watch out for. Chin and Cheek Gestures – An activity that helps participants understand the different chin and cheek gestures and how to interpret this body language. Eye Signals – A review of pupil dilation, directed gazes and eye accessing cues in order to fully understand how eyes provide body language clues. Matching & Mirroring – Looking at the technique of building rapport and developing relationships through careful observation of body language. Bringing it all Together – An activity that allows participants to embed their learning and realise how much they now understand and appreciate body language and its effect on communication. Who should attend Anyone who wants to gain a better understanding of their own body language, and that of others. Requirements for Attendees None.