The gentleman (I think he may have been a captain at one time) who was working the desk on Saturday morning is a truly unpleasant man. He was not welcoming in the slightest. His first words to me was a comment about my shoes, I told him my golf shoes were in the car and these were my casual pair, he then rudely interjected in a conversation between my friends because he believed a swear word was about to be said. He sternly warned us not to swear in front of his wife who was sat in the back r...