Bristow Club & School Supplies

Went there the times it said it was open 2 times, 3rd time I called in advance and they said they were open, they were not.

What a shambles we ordered our sons uniform 3 weeks ago we were told they would contact us. No contact off them whatsoever so eventually I rang them and they didn't have a clue what was going on. I explained I had paid via PayPal and that my son will be starting school shortly to be told they were having issues with supplier. Surely if your supplier is letting you down you look for another to save your custom. After 2 weeks we got 1 sweatshirt and 1 t-shirt. We are still waiting for second ju...

Sadly a very poor experience. Had to chase our order, took 5 minutes to realise they were looking in the wrong folder had to repeat myself constantly (Might be worth writing down details when you take a call). Assured it would be sent but never arrived. Took the day off work as my child was getting distressed about not having the uniform. Drove to Bridgnorth 2 days before school starts to find out where the uniform was as their phones have been engaged for the past 3 days. Arrived to be told...

OK, so they're not the fastest, but they are well informed, very helpful, and they sell good quality kit. Personally, I'd take their friendly, if ever so slightly shambolic ( Q. "Will you ring me when it arrives?" A. "Probably not to be honest!") customer service over some ruthlessly efficient and soulless national chain-store any day!

Why are these the only company we can buy our school uniform from. They are absolutely rubbish. Quick enough to take the money on same day has order, need to answer phone and empty their messages. Looks like kids won't have their things for when they go back to school. Still waiting two weeks after order.