I have never written a bad review of any company or service I used. Most of the time I'm just accepting the fact that the service wasn't the best and moving forward. But Berlitz Oxford headed by its manager achieved a new level of incompetence which I must share with you at least briefly. They have provided the most terrible service regarding communication by not informing students about postponing a course start, changing dates of lessons, canceling lessons without letting us know, changing ...